Hi Stanley, thanks for contacting! I understand that you are experiencing a sleep mode issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jX1RGH Binu - Social Media Tech Support
This does not address the issue whatsoever! Screen is black,, there is no ability to click on anything at all. Don't say you're offering a solution to a problem ... I don't want to return my computer to sleep or hibernate, the fact that is hibernating is the PROBLEM!
Hi Melissa, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep and hibernate issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu_HP Social Media Tech Support
I hape a HP from work with a ryzen 7 , i closed the laptop with revit and other software open, i got home and now the laptop doesnt even turn on, the charger light is functioning and its full but the laptop seems DEAD , PLZ HELP
Hi Noah, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu_HP Social Media Tech Support
Why is it not possible to simply find information on how to wake up a sleeping HP notebook that is NOT a case of "it won't wake up" but rather what should I do to make it wake up under normal operation? Why does all the "help" assume my notebook will not wake up and needs to be restarted, etc? Mine wakes up, but sometimes quickly, sometimes not, and so I wonder: what should I do to make it wake up quickly under normal circumstances? Is pressing the space bar the answer? Or the return key? Escape? Is it one of the function keys? None of the system/power & battery controls help this situation, so I have to assume things are set properly.
Hi Mark, thanks for contacting HP! I understand that you need to know about waking your computer from sleep mode. I will do my best to assist you. Press the "Sleep" button on the keyboard. On HP computers, it will be near the top of the keyboard and it will have the symbol of a quarter moon on it. Move the mouse as well to see if either will wake the computer up. I hope this helps you!! Binu - HP Social Media Tech Support
This wonderful issue has returned. Issue persists even after full clean reinstall of Windows 11, Support Assist, latest BIOS, and latest drivers. PC won't wake from sleep with keyboard, touchpad, or even power button. At this point there is either a terrible driver released, or possibly a physical issue.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu_HP Social Media Tech Support
@@HPSupport My suspicion was either it was a compatibility issue with this model and Windows 11, BIOS, or a hardware related issue. Trust me all things have been tried. The PC I was working on was an HP Stream 64GB that originally shipped with Windows 10 S-Mode, but had been upgraded to Windows 11. I even tried a clean install of Windows 10 onto it, but still had the issue. I guess it's possible there is an issue on the motherboard causing this behavior.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
@@HPSupport Thank you so much for the replies. It's nice to see you have an active team on your channel. I have encountered this issue many times in the past, and have always been able to fix it. Typically a simple BIOS update or driver rollback/update fixes it. Just unlucky this time. This unit is no longer under MFG Warranty. Our service center can replace the motherboard if the client desires. Not sure it would be worth the money on an HP Stream though. Likely will advise client to just disable sleep as a workaround if they do not wish to put more money into this unit.
Hi I need help I don’t have the POWER MANAGEMENT tab in my options. I just got a brand new HP laptop and I’m experiencing this issue. I haven’t got a reply from the support channel yet.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6058YZfLi Regards, HP Support
I recently bought a hp pavilion 14 but I was getting the same issue. When I was put the sleep mode(when I keep it more than hour only) it won't respond with any key or mouse the only option is I have to long press on power button but it's not the way and what doc you attachment for above user those settings not showing to me. I'm expecting your reply..!
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu-HP Social Media Tech Support
Most unhelpful video. If you are faced with a black screen NONE of these things work. The only thing that works is to press and hold the power button on my laptop.
My hp 15-eh2xxx pc with windows 11 is getting freezed after going in sleep mode but after updating & restarting my pc it's started working. Thank you for making this video.
Hi Muhammad, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your notebook. I will do my best to assist you. If the computer does not wake from sleep or hibernate mode, restarting the computer, changing settings, or updating the software and drivers might resolve the issue. Please refer this document for complete information: bit.ly/2QSCF7y Binu_HP Social Media Tech Support
Hi Varinder, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu_HP Social Media Tech Support
@@HPSupportI'm another user I recently bought a hp pavilion 14 but I was getting the same issue. When I was put the sleep mode(when I keep it more than hour only) it won't respond with any key or mouse the only option is I have to long press on power button but it's not the way and what doc you attachment for above user those settings not showing to me. I'm expecting your reply..!
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6057YCOJT Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support
I understand that you are experiencing a ort! I understand that you are experiencing a black screen issue on your notebook. XXXXXXXXXX as I will do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: bit.ly/3Q8dwCn Let us know how it goes. Binu-HP Social Media Tech Support
i turned my pc into safe mode, it then made me restart my pc, now it says the hdmi isnt connected witch it is ive even plugged a new hdmi in and it still wont connect.
Hi there, thanks for contacting! I understand that you are experiencing an issue with the HDMI display. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3R2pFWU Binu - Social Media Tech Support
Hi Lesedi, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y Binu_HP Social Media Tech Support
Hi Andrea, thanks for contacting! I understand that you are experiencing a sleep mode issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jX1RGH Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as it is not starting. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3XNeHbh Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a sleep mode issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6051Y0GLt Regards, HP Support
![How to Fix or Troubleshoot a Laptop That Won’t Turn On [#3] (No Sign of Life)](http://i.ytimg.com/vi/SwoyGzpM9TM/mqdefault.jpg)
You may not understand what’s the word “SLEEP” meaning …How do you click anything if the laptop won’t wake up ? Can’t see anything to click 🙄🙄
Hi Stanley, thanks for contacting!
I understand that you are experiencing a sleep mode issue on your computer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jX1RGH
Binu - Social Media Tech Support
@@HPSupport useless video and useless reaction
@@HPSupport useless video and useless reaction
I maybe late but long press the power button till the light went off then power it on
This does not address the issue whatsoever! Screen is black,, there is no ability to click on anything at all. Don't say you're offering a solution to a problem ... I don't want to return my computer to sleep or hibernate, the fact that is hibernating is the PROBLEM!
Hi Melissa, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep and hibernate issue on your computer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu_HP Social Media Tech Support
Thanks for helping to decide to go with Windows 10 laptop 🌻
+Dr Shivam Sharma Welcome!!
@@HPSupport my HP laptop not have power management option on HID keyboard device properties
Please experiencing this issue what the best thing to do...screen doesn't even turn on to do anything
"continue troubleshooting" that means you yourself doesn't know how to fix this issue
I hape a HP from work with a ryzen 7 , i closed the laptop with revit and other software open, i got home and now the laptop doesnt even turn on, the charger light is functioning and its full but the laptop seems DEAD , PLZ HELP
Or, get this, you can fix your laptops work when you open it up.
Turn it off? What if I can't because of documents I have open?
Hi Noah, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your computer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu_HP Social Media Tech Support
Why is it not possible to simply find information on how to wake up a sleeping HP notebook that is NOT a case of "it won't wake up" but rather what should I do to make it wake up under normal operation? Why does all the "help" assume my notebook will not wake up and needs to be restarted, etc? Mine wakes up, but sometimes quickly, sometimes not, and so I wonder: what should I do to make it wake up quickly under normal circumstances? Is pressing the space bar the answer? Or the return key? Escape? Is it one of the function keys? None of the system/power & battery controls help this situation, so I have to assume things are set properly.
Hi Mark, thanks for contacting HP!
I understand that you need to know about waking your computer from sleep mode.
I will do my best to assist you.
Press the "Sleep" button on the keyboard. On HP computers, it will be near the top of the keyboard and it will have the symbol of a quarter moon on it. Move the mouse as well to see if either will wake the computer up.
I hope this helps you!!
Binu - HP Social Media Tech Support
888888⁸7777⁷888888888888888888888888888888888888😊
This wonderful issue has returned. Issue persists even after full clean reinstall of Windows 11, Support Assist, latest BIOS, and latest drivers. PC won't wake from sleep with keyboard, touchpad, or even power button. At this point there is either a terrible driver released, or possibly a physical issue.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your computer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu_HP Social Media Tech Support
@@HPSupport My suspicion was either it was a compatibility issue with this model and Windows 11, BIOS, or a hardware related issue. Trust me all things have been tried. The PC I was working on was an HP Stream 64GB that originally shipped with Windows 10 S-Mode, but had been upgraded to Windows 11. I even tried a clean install of Windows 10 onto it, but still had the issue. I guess it's possible there is an issue on the motherboard causing this behavior.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
@@HPSupport Thank you so much for the replies. It's nice to see you have an active team on your channel. I have encountered this issue many times in the past, and have always been able to fix it. Typically a simple BIOS update or driver rollback/update fixes it. Just unlucky this time. This unit is no longer under MFG Warranty. Our service center can replace the motherboard if the client desires. Not sure it would be worth the money on an HP Stream though. Likely will advise client to just disable sleep as a workaround if they do not wish to put more money into this unit.
Thanks for the reply.
Please let us know how it goes.
Binu_HP Social Media Tech Support
Hi I need help I don’t have the POWER MANAGEMENT tab in my options. I just got a brand new HP laptop and I’m experiencing this issue. I haven’t got a reply from the support channel yet.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your notebook.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: hp.care/6058YZfLi
Regards,
HP Support
I recently bought a hp pavilion 14 but I was getting the same issue. When I was put the sleep mode(when I keep it more than hour only) it won't respond with any key or mouse the only option is I have to long press on power button but it's not the way and what doc you attachment for above user those settings not showing to me.
I'm expecting your reply..!
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu-HP Social Media Tech Support
Most unhelpful video. If you are faced with a black screen NONE of these things work. The only thing that works is to press and hold the power button on my laptop.
I can't see sleep on the start button
My hp 15-eh2xxx pc with windows 11 is getting freezed after going in sleep mode but after updating & restarting my pc it's started working. Thank you for making this video.
+Abhijeet Sinha Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jX1RGH
I can't see sleep mood on my power option
my Hp 15s-du3592tu doesnt wake up even after screen off or sleep mode. following this video didnt help too. what can i do now?
+Dang Vo Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jX1RGH
Seems to be a common problem with Windows 11. Sleep mode doesnt work. Just don't use it. Turn the computer on and leave it on or turn it off.
Why does this HP laptop says I do not have internet when in fact I have this iPad apple working now
My laptop is can't show display after sleep. What's was the happen is this. Laptop model is 640 g2
Hi Muhammad, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your notebook.
I will do my best to assist you.
If the computer does not wake from sleep or hibernate mode, restarting the computer, changing settings, or updating the software and drivers might resolve the issue. Please refer this document for complete information: bit.ly/2QSCF7y
Binu_HP Social Media Tech Support
if the computer is asleep this does not help
+Ann Stubbings Please refer to the instructions mentioned under this document to fix tine issue: bit.ly/3jX1RGH
My HP 14-dq0034dx laptop wont turn on after updating. What do i do now?
+Strips Chicken Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3dsSBGw
All these methods are not working in HP Pavilion gaming 15 with windows 11 Laptop please help...😢
Hi Varinder, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your notebook.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu_HP Social Media Tech Support
@@HPSupportI'm another user
I recently bought a hp pavilion 14 but I was getting the same issue. When I was put the sleep mode(when I keep it more than hour only) it won't respond with any key or mouse the only option is I have to long press on power button but it's not the way and what doc you attachment for above user those settings not showing to me.
I'm expecting your reply..!
I bought a hp 15s FQ5329TU 3 days ago and i faced this problem.Its totally garbage.Very bad experience.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your notebook.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: hp.care/6057YCOJT
Regards,
HP Support
I connect with a charger
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP computer?
May I know the computer you are using?
Let me know!
Regards,
HP Support
What is the screen is dark and you cannot see anything?
I kept the laptop closed because I didn’t want to lose all of the tabs at had open.
I understand that you are experiencing a ort!
I understand that you are experiencing a black screen issue on your notebook. XXXXXXXXXX as
I will do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: bit.ly/3Q8dwCn
Let us know how it goes.
Binu-HP Social Media Tech Support
i turned my pc into safe mode, it then made me restart my pc, now it says the hdmi isnt connected witch it is ive even plugged a new hdmi in and it still wont connect.
Hi there, thanks for contacting!
I understand that you are experiencing an issue with the HDMI display.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3R2pFWU
Binu - Social Media Tech Support
Inbuilt keyboard and mouse doesn't have power management
+V V S S D MANI KIRAN PUPPALA Please perform the steps mentioned under this document to fix the issue: bit.ly/3jX1RGH
@HPSUPPORT this video doesnt help what else can i try
Hi Lesedi, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your computer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu-HP Social Media Tech Support
My hp pavilion 14 stuck after sleeping mode
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2QSCF7y
Binu_HP Social Media Tech Support
Hello, I did all of those things on my Victus 16-e0025nl and nothing worked.. Any other solutions?
Hi Andrea, thanks for contacting!
I understand that you are experiencing a sleep mode issue on your computer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3jX1RGH
Binu - Social Media Tech Support
My Hp Elitebook 840 G3 Bluetooth not connecting anymore after I reset my PC over a month now
Please what can I do
+Lukmon Olamilekan Please refer this document to fix this issue: bit.ly/3ikz2lr
It will not start. How can I fix it if it won’t start? It has the solid white light.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your computer as it is not starting.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3XNeHbh
Binu-HP Social Media Tech Support
1St View
+Shahed Ahmed Welcome!!
Change the title, this video helps no one.
Please experiencing this issue what the best thing to do...screen doesn't even turn on to do anything
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a sleep mode issue on your notebook.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: hp.care/6051Y0GLt
Regards,
HP Support