FIX hard to turn Kohler kitchen faucet HOW TO
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- Опубликовано: 19 ноя 2016
- How to fix your kitchen faucet if it's hard to spin. The cause is a buildup of gunk inside the faucet. This is a Koehler brand but probably similar for many others.
**UPDATE 1** - You do not have to loosen the fixture from below to perform the fix! I'll leave it in the video for informational purposes but save yourself the step and skip loosening from below!!
**UPDATE 0** - Remember you can always just call Kohler and they will send you free replacement parts for your faucet. Consider calling them for a replacement collar and O-ring for under the collar threaded cap!
DO: ALWAYS shut off your water valves from below!! 
Хобби
We have the same faucet and it stopped spinning; thanks to your video I was able to disassemble and clean out all the gunk inside, back to like day 1 again. Appreciate you taking the time to post this.
Thank you! Thank you! You saved me a ton of time. Thanks for taking time to put this video up. Videos like this is what makes RUclips magical.
Thank you so much for this video! Clear, complete, gentle - exactly what I needed when I was, as JC was, considering dynamite.
Just a note about grease. Do not use any grease on potable water lines unless NSF approved. Use Dow Corning 111 grease which is used on Commercial Water Softeners. You can eat this grease and it will not harm your family. Small tubes of this grease are available. Just check around. Never hardens. I have some in my tool box for over a decade.
Family just enjoyed a tube of that grease for dinner yesterday.
found this really helpful. I wasnt able to get the spout off (even though I solved my issue in the process). The video helped demystify the whole process.
Excellent video! I have fought with this faucet for years and call them for replacement parts about once a year.
Thank you for posting this video, I had the exact same issue and following your step-by-step procedure made it work like brand new again. Tom
Thanks for the video. It came up automatically after i had viewed the Kohler video on replacing the o-rings to stop a drip. My faucet had always been really tight and I hadn't realized it could be fixed so easily. The way you put the o-ring on was a much better way than I did it. I put it directly over white plastic piece, but it never properly fit and came out between the base and the bonnet. Putting into the top piece worked better and allowed it to align perfectly.
Thanks for doing this video, really helpful and solve my faucet problem
Don't forget to plug the sink on both sides before starting! I never drop a screw or washer unless I have left the sink drain open. Thanks for the demo!
Great vid, very helpful, I knocked out the job in minutes!
Thanks for your video and every process of the work, that you explained in detail . You have made an excellent video. I removed the white residues and made it working. I should say, almost every step of it was a bit difficult and opening the old rusted screws and hard to reach screws were not an easy task to do. I think it is worth the money that plumbers charge to fix it. Thanks again for your help.
Mike, I was about to use dynamite before I saw your video ! Thanks brother, works like a champ now. Thanks for your time !
Awesome! Thanks for the feedback!
Thanks for the tutorial. I am going to attempt this since my husband knows plumbing but I have to do ALL the maintenance in our home. I will call Kohler first.
I hope to get it right the first time so I don't hear something negative about doing it myself, or do water damage.
Mine squeaks when I turn the handle and is hard to move and have to look twice to make sure it is shut off; and just last night, the cold water barely comes out.
It looks easy enough to repair with your instructions. Thank you
Excellent video. After seeing so many videos where I don't know what the guy is saying because he is mumbling , this is a breath of fresh air.
Thanks, mine is a delta, but very similar to yours. Replaced O-ring and turns smooth now.
I just used this video and have my faucet swiveling like a champ now. Thanks for the heads up about not wrenching on that soft-metal collar. This would have been a $120 plumber visit- While I had it all taken apart, I replaced the faucet valve too so I don't have to worry about a slow drip in the future. I was also sure to put a new black ring on the soft-metal collar. The one we had was 15 years old, dried and broken. The new one should last a bit too. Thanks again!
Tried this on a Delta....worked great.Thanks for posting!
Thank you sir I just repaired my Kohler and would not have been able to without your video.
Great fix and very pleasant narration voice. Keep up the good work. Thanks
What a great instructional video! I was thinking I needed to replace the faucet. Note to others I needed to screw the chrome cover with the two flat sides back on and smack it with a wood block to get the faucet to slide free, it had that much crust holding it. Thank you very much!
Thanks! My Kohler is stuck that way as well.
Thanks for your video, Mike! I just repaired my Kohler faucet, same model, by watching this. Not only did mine have deposits that I cleaned with emory cloth but my O-ring was also broken and twisted. Cleaned it up, put in a new O-ring and it works like new. (I don't understand why anyone would give this video a thumbs down.)
Thanks gittar08. I'm so glad it was helpful to you!! I try to answer any and all questions I get in case anyone can use extra help. Thanks again!
Video is outstanding. Same faucet--Same problem. Did not need to go under sink other then shut water off. Job took about 15 minutes and came out great. Thank You for your time in posting.
Very helpful instructions on correcting the stiff movement of the single lever faucet.
You are right, Ed. I added a comment after another intrepid viewer noted this. Sadly RUclips doesn't allow pop up annotations in videos anymore or I'd add the note that way too! Thanks!!
Thank you so much! Your instructions were easy to follow and did the trick to faucet!
Glad it helped!
Outstanding video. That's exactly our problem today. Thanks to your video I don't have to buy another one. You are a savior.
Great to hear! Thank you for the kind words!
Thank you so much! I have the exact same faucet and this was an easy fix!
Thanks this video solved my problem. A couple of notes. I did not have to loosen the below counter oval nut, and the
washer that sticks to the bottom of the valve will show you the correct orientation.
Had a similar issue and this helped me solve it. Thanks!
Excellent. I have that exact faucet, same problem. I look forward to trying your protocol. By the way, for removing delicate chrome parts, sometimes one can pinch with the channel lock handle to get loose. Thanks again!
Just finished... excellent! In my case, the body of the faucet was fused stuck. I removed the entire faucet, valve, etc., then used a dowel to pound the body loose. It worked like a charm. Used a small wire wheel and dremel to remove oxidation.
All clean and lubed with silicone based grease. Good as new.
a simple tool to use is a band wrench. Also, soaking a piece of paper towel or J-Cloth with CLR or similar is great for getting the lime out. Great video! Thanks for sharing
WOW! This video was awesome, I followed excaltly what you said, the faucet works so much better now, Thank you! :)
Had the same problem with the same faucet...this vid was a god send, tyvm!!!
Thanks for the video! I have the exact same faucet and it wouldn't bulge at all today. Your video and 20 mins later, its fixed. The part which took the longest time was finding the 3mm allen key. In addition to the plastic part, I found some resistance at the bottom of the faucet too. I cleaned that and applied some olive oil to it as well.
Great to hear!
always use silicone grease to lube washers around water parts, silicone is water resistant and won't hurt human plumbing. FYI
Good feedback thanks!!
Great video, thanks for sharing. This has happened to me twice. The good news is Kohler has a lifetime warranty. Simply give them a call with the model # and they will replace it free of charge. My third faucet is currently on its way. :)
Larry, thanks for that information you are completely right!! I'm considering making an update video to this that shows an alternate way to fix it --- me on the phone with Kohler and them sending me a free replacement collar :)
I hope this video helps you and others who order a replacement with the job to replace it!
How did you determine the part number #. My model looks like the one in the fix-It video.Thanks,Wes
Thank you so much for this video! You really saved me $300 for a new one.
Glad I could help!
Exact same faucet, exact same problem. Thanks!
Great video! Very easily and clearly explained. Thanks for taking the time to share. God bless.
Thank you so much for the great information!! Much appreciated!
Five years after market, and I'm having issues locating the nonmetallic repair kit for this valve. You did okay... folks never expect that cap metal to be so thin. That means that the harder you grab on t it to hold it and turn, you squash it egg shaped and it won't turn. There are a lot of valves like that out there... be cautious when you try to remove one. Thanx for your efforts.
Thanks for the helpful video. As several others have mentioned, there is no need to mess with the under-sink locking nut. Everything can be accessed from the sink level.
Thank you. The exact fix I needed.
very helpful, thanks mike!
Thank you it helped! Update: I couldn't pull up the faucet from all the deposits. I wiggled so hard I have up replaced the entire valve & the o-ring u replaced because I put it back together and it was leaking...
I have the exact same faucet and problem, thanks for the video.
Thank you for the video, it was very helpful to me. While there may be a Kohler lifetime warranty, it only runs to the original purchaser, not to subsequent purchasers of a home with this kitchen faucet already installed, like me. Like some other commenters, I needed to reinstall the oval washer underneath the countertop before removing the water spout to have sufficient leverage to make the spout swivel to get it loose. It would subtract steps from the I think that would make the installation easier.
Correct. Note that when I called Kohler they didn't ask for my receipt - just asked me where I got it and when, and that was enough for me to use the lifetime warranty.
I have the exact faucet and it is really hard to turn. Going to try this right now!
It's also a good idea to take that white collar and position the open section of it toward the back to prevent water splash from getting in as easily as when up front. My O-ring touches nothing if I put it where you have. Instead, I stretched it over the brass housing to sit right over, in contact with, the white collar. After tightening the top chrome ring, it keeps it in place but I don't gain a water tight seal but nearly so. Mine is the same as yours.
"O" rings are used to seal and that is all. Yes, if you should crimp it, you will need to replace it. There are also lubricants you can purchase for "O" rings. This will help keep them pliable. Over time "O" rings will harden, making them useless. There is even a "Rejuvinator" for rubber that can be used to bring "O" rings back to soft, pliable condition.
Thanks for the help!
This saved me hundreds of $$$. Thanks.
Glad it was of use!
Saved me instead of buying a new faucet. Thank you.
Perfect! Thank you.
thank you, BTW you dont need to undo the nut that retains the cartridge, just leave it in place and the spout will slid over the top hey?
This Kohler video shows how to open the faucet: ruclips.net/video/SerCQCle_Ho/видео.html
I used a strap wrench to remove the dome part without hurting it. Like one of these:
www.amazon.com/Performance-Tool-W54059-2-Piece-Wrench/dp/B003UDS83U
There was no reason to do anything under the sink, or to remove the valve. It was a struggle for me to pull the faucet body up. I move it a tiny bit and then back down, and the rubber ring was then up just enough to pull out. That helped. I never totally remove the faucet body, just moved it up a few issues. Use CLR or Lime Away and a toothbrush to clean everything. I scraped away some harder corrosion inside the upper 1/2" of the faucet body where the white plastic ring goes, gently with a small flat screwdriver. Since you don't remove the valve, there is no need to turn the water off and you can use the faucet itself to rinse parts. After drying, I used silicone grease on the bottom plastic, white ring, o-ring. and threads (why not). Reassembled and it's perfect.
Silicone grease: www.amazon.com/Waterproof-Silicone-Lubricant-Plumbers-88693P/dp/B0779K5NBB
Thanks. This helps...
I have this problem. Wished you lived in my neighborhood!
I have the same faucet and problem. Is there a second slip ring or gasket on the bottom of the faucet that needs lubricating? I ask because at the 4:32 section of the video where you pull up the faucet, it looks like there may be a another white plastic collar or slip ring. Really appreciate this video.
I have the Mistos r72508-vs installed as a single hole. I don't have the 1" white collar at the base of the faucet. It's just one piece. I think this is why I can't swivel the faucet. Am I missing a piece? Please help!
You can also use Vinegar and soak the parts that have the White Deposits/Calcium build up.
That's a good idea. The build up on mine was very strong but I have heard vinegar is very good at these things so that's a good idea!
This video is pretty wrong(which is why the maker had to do this twice in 6 months). But, it gave a baseline and pointed me in the right direction so... Thumbs up for that.
I found I did NOT need to loosen the connection underneath because I could pull the outer portion of the neck up far enough that I could get to the rotating surface. In my case the brass nut did not hold the collar of the faucet neck down so I didn't need to mess with it either. Simply 1) hex key to take the handle off the top, 2) rotate the trim collar off the top by hand, 3) lift the neck up. Clean the rotating surfaces, apply grease and reassemble. Rather than brake grease you might want to use a silicone grease at the base of the neck that deals well with water.
Yeah, the video is a little confusing about that. I kept trying to figure out why it should be loosened. Not sure why he included that, unless he just wanted to explain about how to loosen it to replace the entire faucet.
Our problem is that the handle has gotten stiff and squeaks when we move it up or down to turn the water on and off, or turn it to the right or left to adjust the temperature - any action on the handle is stiff and squeaky. This seemingly happened suddenly, last night. Would this fix work for that as well?
Was excited to find this. And I tried. But my shut off valves down below did not actually shut off the water completely...Plus those valves down below were actually leaking.... That's when it went over my clearance level. Called the plumber.
you could have shut off at the main.
My faucet handle (on/off, cold/hot) is kind of hard to move (stiff) but I'm not sure if this video fixes the issue I'm having since you didn't show what the issue was or how it was fixed at the end.
Thanks for this video. I'm on my second faucet for the same reason. I hate getting under my sink to readjust the oblong collar w/ two screws. Question: do you crank down the oblong collar all the way up and snug it to the round steel washer, then tighten the two set screws ? My faucet keeps loosening up. Granted I haven't clean the plastic collar like you just did. I'm going to do that next. 2nd Question. do you recommend cleaning the lower white plastic 'O' ring at the base of the faucet ? I really appreciate your video. I have learned alot.... nothing I hate more than crawling under the sink .
To your first question - first you tighten up the big oblong washer until it's generally tight, then you tighten the screws. The oblong washer is impossible to tighten too much without de-centering the faucet - which is why they have the screws to really tighten it up (turning the screws won't risk de-centering the faucet).
to your 2nd question I clean all the parts including the white plastic collar piece.
how can anyone thumbs down, aside from a plumber not getting a chance to charge for a replacement or the "fix"..... Thx.. Took care of our issue as well.
you won't be able to pull the entire assy up but you can get up enough to scratch off the buildup of lime etc. the black oring is to just keep water from getting down inside, it's not water pressure related. Just use common sense, I took a glass of water and poured it into the valve are to flush any contaminants before putting in the cartridge assy again.. Use a couple paper towels to soak all the water up before sitting in the cartridge.
Anyone.. with a set of allen wrenches and channel locks / socket / wrench can do this. Basically, lime is causing it to freeze up.
Thank you.
I think part of the problem is the o-ring should be replaced when it gets corroded like that. At least that is what their website shows.
Thanks! I think the grease is a good idea beciase I just got off the phone with Kohler and guess what they are sending out and is back ordered with my new "seal Kit". Yep, you guessed it grease. So, I think you were right ion the money with your thinking.
Glad to hear your reply -- do you have Kohler's number that you used? I'm sure others will appreciate it if they want parts. My same sink just suffered a broken button (the spray vs. stream button) and I wanted to call Kohler. Would greatly appreciate the #!
1 (800) 456-4537. Option 2 for faucets. Wait time was less than five minutes. The parts are free if you are the orginal owner, but they never asked for proof of purchase. Also, I cracked the "bonet" or that collar below handle. I'm calling them back to see if they will toss that in or I will have to buy, but they are not expensive.
Thanks mike65 for the video and John for the number. I have the same faucet that is difficult to turn and I have a broken button. Sounds like I can get some free new parts! Awesome.
Mike, Did you get the broken button issue fixed? Did they send you button parts or a replacement faucet head?
Hi David - yes it's fixed. They couldn't send just the button so they sent a new faucet head. Perfect match, easy to install.
Did you grease the lower area also?
My handle is hard to open/close (on/off) so I thought this video would help... yet the title should read "spinning" (or rotating) like the voice says here.
Does any one have tips on loosening or fixing a tight valve handle?
Same faucet - opposite problem now, it spins way too easily. All I did is cleaned up the mineral deposit, and now faucet spins after a slightest touch. It's not great as you expect it stay in place when you turn the water on/off. Suggestion from anyone how/what can I adjust? Great video, thanks for posting!
Wow never thought that'd happen -- well I don't know how to make it worse! :)
Great video! however the problem I'm having is with all the mineral deposits, I can't get the sleeve off. I tried holding bottom (below the sleeve) with a large pair of water pump plyers and it still would not budge! Any suggestions on how to remove the sleeve?
Totally loosen the large spinning bolt underneath that holds the faucet in place. Then you can pull the whole assembly up to an extent (The hoses themselves will stop you from being able to pull it up by more than a few inches.).
I had to use a tool on the decorative ring. Even with the tool, it took significant strength to break loose. I don't know if the installer put it on too tightly, or if mineral build-up had welded it in place. But either way, it would've required the Hulk or Superman to take it off without a tool. I just wrapped the jaws of of the pliers in copious electrical tape, and the ring escaped mostly unharmed.
Great idea! Yes wrapping something soft and high-grip like electrical tape or even a rubber grip pad (like what old folks use to better grip a tight jar lid will do the trick!)
Same problem. We cannot get the soft ring off!
came here to fix my sink, stayed for the asmr
The Kohler instructions on the oring installation is different than what you did. It was placed on the opening where the bearing went in.
If you have build up, would it be a good idea to pull it all off and soak it in vinegar before lubricating and reassembling?
Should I try that?
Yes and a toothbrush is helpful to scrub the parts clean. Wash metal parts off with water before reassembly.
So correct me if I'm wrong 19mike65, so you loosen the bottom screws on the oblong washer? Heard another person call it something else. That oblong washer is in a very tight spot at my house.
Some have commented on this -- you don't actually need to loosen the bottom washer to perform the rest of the steps. Try doing it without loosening the bottom as it is not necessary.
Haha you should see ours! We have one exactly like this, and it is beyond repair at this point. Extremely difficult to turn, leaks, can’t change spray pattern, it’s just awful 😫. You said you’ve had to fix yours twice because it wasn’t spinning; wouldn’t you think that at that point it’s a design flaw? I understand that faucets get like that but twice?!
Couldn't the grease you put in get into the water?
6 months? Wow. This time, did you check to make sure that the grease you applied wouldn't degrade the nylon washer? You don't just "Add grease" arbitrarily. You must first find out how the grease will affect that nylon washer. They make grease for nylon/plastic to metal contact. I'm sure that the grease for automotive disc breaks would be kinda harsh on nylon/plastic material.
Other than that, this was very helpful. Thank you.
Thanks for the comment Paul. That is sound advice.
It's not necessary to unscrew the faucet from the bottom. It's also not necessary to unscrew the valve.
Just unscrew the bolt that holds the handle in place and then unscrew the cap. Then pull the shower head a bit and gently pull the faucet upwards and it should just come off to give you the room to clean the faucet inside, as well as the plastic spacer.
Well, that sucked. This was a good video though. Thanks for the help. My faucet stem was tight. tight. TIGHT. Thought I was going to pull the whole sink assembly out of the counter for a minute.
Are you doing anything under the sink? You didn't say thx
I just moved into an apartment and have the same faucet but mine doesn't move at all. Does this mean it wasn't installed correctly
Hi S Ashraf, I don’t know for sure if yours has a problem causing it not to move (or if it is some different model meant to be stationary).
If it’s really the same model then it is made to rotate and I don’t think you can install it such that it doesn’t rotate.
If you’re renting and the landlord is in charge of fixing things ask them to have it looked at. Or ask a neighbor - maybe they all have the same faucet and you can confirm that theirs moves or not.
All the best!
Isn't that grease going to come in contact with your water? I hope it's ingestable?
Help me diagnose! This is the faucet have. It does not turn and the top does not pull out. Will this fix both issues? The plumber said I need a whole new faucet!
The top not coming out is completely not related to this fix. This is only for spinning.
The top not coming out should be easier to diagnose. It's one long black hose with a weight on the hose (to encourage the head to go back and stay in place). Check that this long hose is not caught on anything under your sink.
Just for your information. This faucet has a lifetime warranty from Kohler. Have problems call them. They replaced mine with this issue.
That's very true! Good advice! They replaced my spout part (unrelated) when the spray selection button broke. Yes all free.
Yes, they replaced one in my house after 15 years!
I have the same or very similar faucet. Thankfully Kohler will send you free parts under their life time warranty.
Probably a great idea to put automotive grease where potable water flows 😉
Agreed on that being a bad idea - I don't do that and do not suggest it. Where I show using grease is not where the water flows to the tap. Water sometimes leaks through the faucet outer case o-ring which contributes to the gunk that stiffens the faucet rotation. Grease here can slow down the buildup but this is not in the path of any water you drink or see out the tap.
Wouldn't the water going through the area that you put caliper grease on? Wouldn't that be bad for you?
A silicone based plumber’s lubricant should have been used not automotive grease. Regardless, the grease he used will never be in contact with the water that flows from the faucet’s spigot. It’s possible the grease he used will not degrade the nylon washers but safer to use silicone.
The problem of hard turn, in most of the cases, is in the plastic cartridge you pulled out. You get a new cartridge, or you disassemble it. There are two ceramic plates inside that rub each other. These ceramic plates need to be cleaned, and greased with appropriate silicone faucet grease.
Something like this:
ruclips.net/video/TLlIKvscX_M/видео.html
Thanks for the fix-It video. My problem is the spray no longer works as it is supposed to. I no longer can get a normal single stream, it also sprays when in the single stream mode. I have the part number for the spray part, but don't know the part number for the entire system, so I can't get the part. So, if you are still active, can you send the part number?Thanks,Wes
Hi Wesley - I don't know the part # but give Kohler a call and they'll help identify the piece and will send you a replacement. They'll ask you for a part number off a sticker on one of the hoses under the sink and will ask you when/where you bought the faucet- I don't know how judicious they are with this info -- I bought mine 5-6 years before calling them and they were cool with just general answers.
Thanks for the response. I found the following information on the spray head: KOHLER A112.18.1 Made in Switzerland, but will now look under the kitchen sink for more information. Thanks again,Wes
Thanks for your reply. On the actual spray spout this is indicated: KOHLER A112.18.1 made in Switzerland. I'll look under the sink to determine if there is another number.
Thanks, I found the part number on the cold hose.
Great!
It seemed that you would have been able to take off the necessary top parts to clean/grease without loosening the fixture from underneath the sink. I must be wrong but what did I miss?
YES - Robert - very good catch! I noticed this was the case after posting this video -- YOU ARE RIGHT. You don't have to loosen the fixture under the sink to perform this fix!!
I noticed the same thing but didn't follow my own head and loosened underneath which makes the job much more complicated. Also, now I have the hole thing pulled out but I can't budge the faucet housing to pull out so that I can get at that while collar. Don't know what to do now.
Update on your issue?
I don't understand why this faucet interior crusts over every 3-6 months. I keep taking it apart and cleaning it, but it happens over and over again. Kohler will replace parts for free, but no part replacement has stopped this from happening. Does anyone know how I can at least slow down how often this happens?
If you live in an area with poor water quality (i.e., lots of calcium in the water) you may need to install a water softener for the entire house, which will keep the crud out of your water. Also, use the silicone grease when reinstalling the faucet, as recommended in this video.
I review as I watch. Why did you skip showing everything? I mean, you showed removing the nylon washer. So, why not show the re-installing the nylon washer? Don't say it's because it should be self explanatory. Just do the reverse of removing it. There may be something special you need to do to align everything.
Sorry if I seem to be picking nits. But there are some people out there that don't even know what a screw driver is. This video will save people a lot of money. And I do mean A LOT of money. Depending on your income. Plumbers charge exorbitant amounts of money for something that only takes then 10 minutes to fix. This is why people come to You-Tube in the first place.
Just sayin'.
the little screw is not opening with hex screwdriver AT ALL. what to do
Make sure you use the right size hex screwdriver and dont be afraid to turn it HARD. Your has probably seized due to rust/mineral deposits from water coming on it over the years. It will come off but make sure you use the right hex driver or you will strip it and have one more issue to overcome!
funny. We have the exact same faucet and we have the exact same problem.
Mine was hard to spin and I forced it and heard a crack. Did I break it?
Also when I spin it now the whole thing spins