Why Most Seniors FAIL The Home Care Assessment And How To Access The Support That's Needed
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- Опубликовано: 7 фев 2025
- If you're needing help to get access to additional home care support services you can speak to a VillageLocal aged care expert for assistance.
Contact Us:
Phone: 1300 87 43 42
Email: info@villagelocal.com.au
This Young man has Spoken SO Very Well.... Describes Clearly ....Thank You...
Hi Jean, thanks so much for the positive feedback. It truly means a lot. Stay well, Jim.
You're a wealth of knowledge and a true champion at what you do. Your support for the senior community is incomparable. I applaud you and your team 👏 🙌
You're too kind! Thanks so much for the positivity!
Came across you by accident…. I’m a hairdresser who sees a lot of people starting to have challenges at home and fiercely independent that need help. I’ll share these videos with them. You’ve done a great job. Good on you. I’ve known these people since they were in there late 30s early 40s and I’ve been doing hair for like 42 years. It’s another phase of life that a lot of people don’t want to be in and they don’t like asking for help but I encourage them all the time to ask for help , your videos will make it so much easier, they can listen to instructions and replay many times until they understand thank you again.
It sounds like your clients a very lucky to have you looking out for them. Thanks so much for the positive feedback... It's greatly appreciated. Kind regards, Jim.
This video has been very helpful. If only the Government departments went to the same level of help in taking the journey into their programs!!!
Thanks so much for the positive feedback, Gary! It means a lot. Regards, Jim.
Mum has her comprehensive assesment tomorrow, this video has been extremely helpful. She was on CHSP funding, which was woefully inadequte and poor dad who is 92 and unstable on his feet was helping to care for her (along with me!). She is 88 and has waited this long before asking for help. Thank you again, I am now fully prepared for tomorrow!
I’m so pleased to hear that you’ve found this information useful. Thanks so much for the positive feedback ☺️
Thank you. I enjoy listening to your comments. It is very helpful to the elderly, like myself. Please keep up the good work, you are a legend.
Thanks Jim. What brilliant advice. I will pass this information onto my elderly neighbour. 👍
Thank you brilliant info. 😊
Thanks Jim for your information and speak up for people who doesn't know what to start from, when they really have their needs and support. You are wey kind person.
Thank you, well informed
Your information is a great help
Thank you
Thanks Jim for a very inspiring presentation, you have presented this process very clearly and I intend to watch this a couple of times to fully grasp your presentation.
You are very welcome
Thank you for ALL this information. I spoke to My Aged Care today and I was left feeling so confused. Apparently my next phone call will be from the Home Support person to discuss the new request for extra help. They have already received the referral from my GP. The list I prepared, while watching this video clip, will be invaluable. Again, thank you so much.
Hi Cazz, I’m happy to hear you’re finding our information useful. You’re not the only one that finds navigating the My Aged Care process confusing. However, the list you have put together is the sort of preparation that will stand you well for your upcoming meetings and assessments with the various My Aged Care representatives. Feel free to email or call if you have any questions. Kind regards, Jim Moraitis. Ph: 1300874342 ; Email: info@villagelocal.com.au
Thank you so much for making this video. You spoke clearly and explained how to work out my challenges etc. Very much appreciated.
You are so welcome!. Regards, Jim
Thank you for this video. It is excellent. I thought I was well prepared but this has made it even easier to be better prepared.
Great to hear that you've found a new level of confidence! All the best, stay well! Regards, Jim.
Thank you for that it makes thing clearer. I need help, have absolutely no one to help me. Rural WA
Excellent help, many thanks
fantastic presentation. This has made it so easy to understand. Thank you for sharing.
That is excellent so many people do not have successful assessments because they do not go about it the right way
I have minimal help through this service. However home maintenence consists or gutter cleaning and window cleaning once every 6 months which is appreciated. However there are many small tasks around the house that we cannot do e.g. changing a light bulb,fix a dripping tap etc. When I contacted my provider about this I was told to get a plumber or an electrician. How do I improve this and get these small jobs done at a reasonable price??
Thank you Jim, this was very helpful :)
Very welcome
Non PBS medications or vitamins no longer covered on HCP.at L 4. These medications and vitamins have been prescribed and suggested by GP for health conditions / diadnoses.
This is so helpful Jim. Thank you.
Glad you found it useful! Thanks for the feedback.
Hello, thank you so much for your informative speech, I get a little help with cleaning from my age care, however, I have chronic auto Immune disease which. I need help with mowing my lawns it is always overgrown I am worried about fires. If someone walks by with a cigarette and it isn't disposed of it properly I am gone. Can I get subsidized help once a month as it is very expensive.
Thank you so much for your insite and help. I have spoken to your team.Wonderful! I have shared your videos with friends and contacts. You have saved us all much time , effort and research. Thank you so much.
Thank you for so clearly explaining everything.
It’s my pleasure!
Brilliant advice - Great content. Very helpful. Filled out my form while you were talking. All these lovely emails from "Jim" - And I thought Jim was an "elderly gentleman" for some obscure reason. So surprised to see such a young, good looking Jim. Hmmm!! 😄
Hahaha…it’s “Jim” here… I’m glad you’re finding value in the content! Thanks so much for the VERY kind words. Stay well.
😢❤thanks Jim,your video is fantastic, a big help for me ,been struggling to get My Aged Care attention always failed now I know why. Thank you very much to sending the video, learned a lot also gave the confidence that I needed.
I will let you know the results after I talk to MAC. All the best ,regards Damasia Silva❤
That’s great to hear, Damasia! You’ve got this! Stay well, Jim.
Thanks it’s really helpful
Very informative & helpful.Thanks
Thank you for the information I andestend better now.
Thank you so very much appreciated, this is the information I needed 🙏 ❤
Try getting gardening services on CHSP! Almost impossible!
Great video,Thank you 🙏🏻
Great video and very very helpful. Thank you
This is a wonderful help to me , I don't need help as yet, but providing me with the information I will need,Thank you.
You are so welcome, Stay well, Jim😀
Thank you very much I appreciate I will ask for my assessment.
I found this video tremendously helpful as someone navigating this stressful and challenging topic (weary of sharing specifics further on Google platform - sorry!). Thank you though. Already working on list.
Thanks for your help, very clear explanations. i just hope that my age care will be as efficient as you are. i will share your video with my friend. curry on your great job.
Very helpful thank you
Glad it was helpful!
Very helpful and informative video..... Thank you
Thank you so much. Great and clear information. Will tell my friends about this. 😂
Thank you 🙂🙂
You're welcome 😊
Thank you so much for sharing your knowledge. It is a great help. Only please don’t do the video outside, where it is noisy . We oldies can’t hear you properly. When inside it is much much clearer.
Thanks for the tip
@@villagelocal Jim,this video was perfectly clear,the noise was on one of the previous video. But your advices are really appreciated.
I am expecting assessor ,so thanks to you I will be ready.
Ty
This is a great video.
I feel guilty starting the Age Care process because I think I should be able to do more by myself without asking for help.
I work in Home Care. THE industry is under staff... staff are leaving this industry due to the 2 hour cleans... so waiting lists are long due to staff availability.... 2, lazy 65 yrs olds get straight on the phone for domestic service because the are " entitled " !!
Then you have the cashed up retirees chocking the system because they finely got a provider , but don't need the service and not willing to give it up !
The government also requires the client to participate.... which isn't happening... so basically it's disabling them !
So it might be fine passing the Aged Care Assessment.... but most providers have closed their portals due to staffing levels.... end results.... The most valuable are the ones missing out !
Wish I seen this video before starting the process for my parents.
Sorry to hear that you struggled through the process of accessing support for your parents.
You’re not alone here.
One thing to remember is the aged care journey is an ongoing one.
Just when you think you’ve finished the process of navigating the aged care system, it’s time to solve a new problem such as getting reassessed for a higher level of support.
At least you’ll now be better prepared for the reassessment process.
All the best to you and your family.
Jim, VillageLocal.
Hi All, Looking for advise on choosing Home Care Package Providers in the Perth Peel area in Western Australia Many thanks
This video is very helpful thank you.
You're welcome!
Some small typos (their = there)
We are both OK but what we really need is the Aged Care packages. Food etc.
How do we find a list of good aged care providers.
I received a phone call to say I would be more suited to My Aged Care. Currently have Commonwealth. She caught me unawares and I couldn’t even think what was wrong with me and what I should say. I have a medical history summary from my doctor. Would it be advantageous to send this with what I need to that email address.
was told the precedure was a cancel assesment is done first then the councilrecommends the home care packgeassesment if needed. does this sound right to you ?
RAS assessors are the ones that approve entry level services, typically, the Commonwealth Home Support Program (CHSP). This is typically 1-1.5hrs of domestic assistance per fortnight at a cost of $10-$20 for the visit.
ACAT assessor’s are the ones that approved more complex situations where someone requires a Home Care Package (HCP). A HCP, will provide the consumer with weekly support and if on a pension, the consumer will not have to pay anything out of their pension for the service.
It’s common for the Regional Assessment Team (RAS) to do the first assessment prior to the Aged Care Assessment Team (ACAT) getting involved.
It’s also common for councils to be the local “RAS assessor”.
If the RAS Assessor believes the persons needs are greater than what can be provided under CHSP services, they can refer the consumer to the ACAT team to be assessed for a Home Care Package.
It’s very important that the consumer clearly and assertively communicates their challenges and their needs and desires to the RAS assessor. Failure to do this often results in the RAS assessor NOT referring the case to the ACAT assessor for Home Care Package consideration.
Okay, your words are great, clearly spoken, gentle pace and tone. Your writing though, is nearly illegible. Their is a set up (often used by tarot readers), that has the camera above the table. We see the cards full on. We see the hands of the readers placing the cards. The readers also have a second camera that shows their face/head. On screen, it looks like a 'business card, sitting on the bottom right hand side of our phones. Equipment costs. So maybe pause, write more comfortably, then show the white board again.
How do I get an assessment for my neighbour, she really could use extra help, she’s in her late eighties
With your friend by your side, you can make a phone call to the government department, "My Aged Care" on 1800 200 422. While on the call, simply describe to the My Aged Care representative some of the challenges your friend is facing. My Aged Care will then book your friend in for a home assessment which will get her approved for the types of support she needs. if you have any additional questions, feel free to contact our VillageLocal office on 1300 87 43 42. I hope that helps, Jim.
What if the person has dementia and can not understand these questions
The person needs a Representative. Someone who can explain and make decisions on their behalf.
11:49
Operators don't always listen and don't always write down exactly what you tell them and write what they feel like, which is most annoying.
...as below:)
Glad you enjoyed it.
can i email using the above email or phone you to find out if i can get more help than i am at present please
Hi Judy, Jim Moraitis here from VillageLocal. I’m happy to assist. Feel free to email me at Jim.moraitis@villagelocal.com.au or call on 1300874342 and ask for me.
Thank you for this video. It is excellent. I thought I was well prepared but this has made it even easier to be better prepared.
Glad it was helpful!