Navigating Career in Customer Success

Welcome to another caffeinated episode of Customer EQ podcast. We have Ankit, senior manager at MoEngage with us today! We discussed strategies, skills, and career paths in customer success, emphasizing the importance of a customer-centric approach and the flexibility of the sector for individuals from diverse backgrounds. He also highlighted the significance of data and analytics skills, the need for persistence and networking, and the benefits of attending community meetups for industry development. Lastly, he shared his personal journey and advised on how to prepare for job interviews in the customer success field.
Listening to this episode will equip you with the knowledge and strategies needed to successfully navigate a career in Customer Success, whether you're a fresh graduate or a seasoned professional looking to make a transition.
Happy Listening!

[@rajat_1710]

Great talk Ankit and Kritika! Valuable insights for people starting in Customer Success or moving through their CS careers.