Call Center Actual Application | Mock Call | Final Interview | Kuya Reneboy in Metacom Part 3
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- Опубликовано: 5 сен 2024
- Hello and welcome to the third chapter of Kuya Reneboy's adventure in the Call Center Actual Application series by Metacom! In this episode, Kuya Reneboy will go through his last interview and demonstrate his abilities in a difficult simulated call. Join us as we follow his development and determine whether he has what it takes to land a job in the call center sector. Prepare yourself for an exciting and fascinating episode that examines the reality of the workplace and the craft of effective communication. Don't miss out on this exciting chapter in Kuya Reneboy's journey!
Are you ready to work in the BPO industry as a Call Center Agent?
We are in need of over 1000 call center agents nationwide! Salary ranges between P25,000 and P46,000 and we are accepting high school graduates!
Interested applicants may fill out our online application form by signing up here:
bit.ly/metacom...
bit.ly/metacom...
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You may also check out our other videos:
Berlitz Exam | A Day In A Life Of A Call Center Applicant Part 2 • Berlitz Exam | A Day I...
Call Center Actual Application Experience | Kuya Reneboy in Metacom part 1 • Call Center Actual App...
Mahirap Bang Maging Call Center Agent? | Complaints, Issues & Struggles | Metacom Careers • Mahirap Bang Maging Ca...
Call Center Job Qualifications in the Philippines | Metacom Careers
• Call Center Job Qualif...
We are hiring for all of these accounts / lines of businesses in the Philippines:
- Call Captioning Account (Baguio City)
- Home Security Account (Baguio City)
- Educational Loans Account (Baguio City)
- Radio Streaming Account (North EDSA)
- Telco Account (North EDSA)
- Healthcare Account (Alabang)
- Insurance Account (Alabang)
- Back Office Brokerage Account (Alabang)
- Airline Reservations Account (Eastwood)
- Outbound Sales Account (Eastwood)
- Fraud Account (Tiendesitas)
- Travel Account (Tiendesitas)
- Telco Account (Tiendesitas)
- Financial Account (Tiendesitas)
- Telco Account (Antipolo)
- Language Account (Antipolo)
- Cable Satellite Account (Antipolo)
- Student Loans (Ortigas)
- Online Food Delivery Account (Ortigas)
- Financial Account (Ortigas)
- Telco Account (Mandaluyong)
- Financial Account (Makati)
- Corporate Travel Account (Makati)
- Call Captioning Account (Makati)
- Telco Account(McKinley Hill)
- Financial Banking (Pasay)
- Telco Account (Pasay)
- Telecommunications Account (Cavite)
- Travel Account (Bacolod)
- Travel and Hotel Account (Bacolod)
- Travel Account (Cebu City)
- Corporate Travel Account (Cebu City)
- Banking Account (Cebu City)
- Telco Account (Cebu City)
- Healthcare Account ( Cebu City)
- Global Home Security Account (Cebu City)
- Tech and CSR Account (Davao)
- Billing Account (Alabang)
- Technical Support Account (Ortigas)
Basic qualifications require candidates to have the following:
1. Candidate must be at least 18 years of age
2. Must have at least a High School Diploma
3. Basic computer navigation skills
4. Candidate must have good English communication skills
Interested applicants may fill out our online application here:
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Tags:
mock call interview for call center,
mock call practice scripts,
mock call practice sales,
mock call practice,
mock call,
final interview questions and answers in call center,
final interview questions and answers,
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final interview questions,
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metacom careers,
kuya reneboy,
#finalinterview #mockcall #callcenterfinalinterview
#interviewtips #interview #bpolife #callcenterhiring #callcenter #callcenterinterview #bpo #bpolife #bayaningpuyat #buhaycallcenter
If you are interested to apply, just click this link: bit.ly/45EYdX7
kung hndi si ate gurl yung interviewer magaapply ako
@@sheesh...1038hahahhaah pareho2 lang naman yan ng questions kahit iba pa ang interviewer
Sorry.. I think the background music isn't good playing at a time they speak. 😅 It's kinda distracting. But I do understand their conversation and overall interview. ❤️ Thumbs up kuya rene!
Yes. I Also agree with u. Kuya rene, much better if there's no background music po😊
Thank you for your feedback. We'll keep this in mind on our next videos.
I didn't understand what was the help of the background sound.. Its annoying.. It is louder than the speaker..the person in conversation
The background music makes it cool man! It’s not a boring interview some groove music helps..!
@@dailykatdos2347 Thank you for your feedback!
sana maging kuya reneboy lng ako .. Relax lang during interview iba talaga may experience
Galing sumagot ni kuya reneboy. Talagang Relax lng sya and chill. Kung iba pa yan, kinabahan na. 🤣
baka kuya reneboy yan ❤️ swabeng swabe tlga sana ganyan din ako kagaling ❤️
Its my interview tomorrow,I hope everything will goes well..super kabado but still andyan parin yung faith ko Kay God na makapasa ako,nag take down notes narin ako para sa byahe palang papunta dun nagmememorize narin😊wish me luck guys
Kumusta po, any tips?
In my opinion it was a very helpful videos moving forward I think we can do excellent videos as well while removing a background music to focus more on an actual final interview.
No.1 rule in interviews, try to research every questions out there.
2nd you have to practice , practice ,practice or look for someone who could help you by questioning you to improve ones communication and improve ones confidence.
3rd never be nervous or make sure you eat before having your interview, its really hard to black out during interview ( I know, I've had experienced it before, it wasn't pleasant.)
4th trust yourself.
Also, I remember in 2015, where I conduct my 1st interview and I was saying Ummmm.. for 10 seconds and started to black out.
Depende sa questions pero pag final interview talaga use STAR method when answering para 💯 pasooook! ❤️
Tama po sobrang legit ni STAR method ❤
Ano po ba yang STAR method
@@kuyareneboy opo love your contents kuys! More pa po hehe parang ako na nga din ang nachachallenge 😁 hopefully makapasa din sa mga in-house na aapplyan ko 🙏🤞
@@kyran4879 Situation Task Action Result po ng way pag sasagot ..
ano ba yong STAR method
Lahat ng answers ko dito ko binase and na impress yung interviewer ko, 45 mins yung interview and pagka baba ng call may tumawag agad sakin para i congratulate ako dahil naka pasa daw🎉 review niyo lang to guys bago matulog and 3 hrs before the interview no distractions muna mas better kung isusulat para mas matandaan niyo kahit mahaba isulat niyo pa rin hehe Thanks talaga
Wow! Thank you for sharing your experience. Congratulations 🥳
Did you apply at Metacom also?
may I ask, are they asked you the same questions like in this video? if not, what are those? newbie here!
para sa kin lng dito sa part na to as a fresher parang masyado kang magaling kuya rene feeling hmdi naman lahat ng applicant ganyan especially high school graduate realtalk lng po
Anong company po
Nakapasa ako noon sa initial interview grabe natuwa ako it feels like that was my greatest achievement in life, kaso yung company na inaplayan ko matagal magprocess Kaya umabot ng Ilang weeks so yun bumalik nalang ako ng pag aaral
Niceeee sana all naka balik ng pag aaral. Ako babalik palang hehe
What company?
Ang Galing galing Kuya Reneboy, mag aaply sana ako last week kase may nag PM na sakin na schedule na daw ako for Interview sa Metacom naka Massive Hiring daw sila ngayun, I do research muna then I saw this Video, Super Thankful tlga kase First time kung mapapasabak sa interview na Personal makikita ang interviewer.. at naiisip ko palang kinakabahan nako pag ganito ang interview but then it's okay kase nag tetake down notes nako. Para Ready sa labeeerrrnnn.. thank u so much
Thank youu for this Metacom and Kuya Rene. It really helps for those people who wants to work in BPO. And I'm one of those. However, I'm still scared to take it since I'm not good to speak in English, but I always practice to improve. I'm hoping to have a chance to work in BPO company.
Just keep on practicing and don't give up ❤
Wow! It's a final interview very relax to answers the question.
Kuya reneboy is that you? Relax na relax talaga ah. 😊😊
Galing naman ni Kuya Rene boy sumagot as if Hindi talaga kinakabahan😊
Thankyou kuya rene and also to ms, i was actually expecting this kind of question for my final interview,and thank god i watch this video,now i can be more confident and calm during my interview,i was really hoping to get this job
Glad it was helpful, Andy! Good luck on your final interview! :)
Now, I know what BPO means. It makes me more nervous to my incoming final interview and the mock call. Good thing, it's a perfect timing that I take some research for me to have an ideas for mock call since it's my first BPO. This vid is very helpful for me soon. I'll comment here once again when I passed the session. Thank you so much🥰
It's good to know that you find our videos helpful. Good luck with your interview!
DID YOU PASSED GORGEOUS? ANY UPDATES?
Maybe no @@anapham4724
Any Update maam?
I can't hear clearly because the BGM is loud and i think it should be minimize. Thank you! I really appreciated this kind of video since i'm planning to work in BPO idustry.
After seeing this simulation about Final Interview and Mock Call. Now, i know kung ano kaganapan. Ngayon palang, kinakabahan na ako. But, honestly, this video really really helps me a lot, it gives me further knowledge. THANK YOU SO MUCH ❤️
Ty metacom dahil mg o ons year na ako sa Betein .:)
Congratulations! :)
@@MetacomCareers thank you po .madami sila refferal nA bpo
even though i dont have any experience in BPO i did my research about this industry before I apply here and i learned that its all about customer service providing quality customer service to any customer it can be an offshore or onshore it depends on the client i also learned about the difference between inbound and outbound. In inbound the customer service representative needs to receive a call from the customer and then about the outbound giving a call to the customer it can be outgoing calls or colld calling generally its all about sales account are doing the outbound calls.
Thank you so much for sharing what you've learned. If you're still looking for a job, you can try here at Metacom: bit.ly/metacom-applytoday
❤❤❤ to pass an interview and all you have to do, are to honest on your application and answer straight. Remove your fear. Search some about the company you would be working for.
Thank you for this advice, Sir Bernardo! :)
i love the vide and how the applicant answer the questions, it gives me ideas. It's just that the background music is too much for me, it's much better if no background music.
Thank you for your feedback. We'll keep this in mind on our next video.
Music is too loud.
It will be so much better if it's quiet , so the viewers can understand the conversation...
Sana hindi na nilagyan ng background sound it brings confusion pa. Ok na sana. Mas malakas pa background music.
hindi pa ako nag apply pero na iistress na ako.. hahahaha
This is why I'm not too fond of a call center job. They ask too many questions even if you don't have experience yet. For Newby, they need training, not a "hot seat". Where does Newby get all of that strength for a mock call scenario?
People that want to apply as call centers would research ahead so that they will be prepared for the interview. Yes, no need to have experience in some BPO company but everyone is still capable of preparing. Interview questions are very important so they can assess whether you are fit for the job. Some may feel they're like on a "hot seat" especially if they did not prepare for that interview.
@@riyang1705A job interview in the Philippines is ridiculous. Salaries are not even competitive. I mean, you came prepared for a job interview, and you spent hours and hours for that job or company. It costs you time and money. But, at the end of it all, you still fail because you're not that expressive of your thoughts. Can't spit what's on your mind because it's your first time. Then they expect everyone to be as good as an experienced one? Cmon.. I know I'm not the only one here who is aware of that. Ridiculous.. Direct abroad clients don't even interview like that, plus with competitive pay.
i love the background music while reneboy performing rap 🥴🥴
Sana katulad kita pag dating sa interview
kuya reneboy theres a lot thing that i learned to you specially with your video that really helps a lot person who wants to apply in bpo and makes them to surely pass JO and im greatful to know you and share some ideas about the industry in bpo ^^
It's a pleasure to know that you find our videos interesting and informative. Good luck with your BPO journey!
Thanks for this. good to know na dito sa Metacom mayron copy sa pag spill ng mock call during interview. Sa iba wala ni po provide..
Ay grabe questions yarrnnnn kinabahan na talaga ako 😅
Hahahaha same parang Callcenter interview Pro na hahaha
tapos yung sahod 18k lng basic hahaha
I hope, I could speak fluently in English like them, in the near future. Huehuehue😢 want to become cca
Youre so great🎉
Thank you po! halata bang kabado?
Wow galing kuya reneboy. Nakapag collab na rin pala😊
just be confident, cone fee dens east the ki 😊😁🍻 if you cant answer the question tell them to give you another question
Mahirap ba mga interview questions sakin? or yakang yaka nyo naman??
mahirap b0ss parang pang ceo o executive positions yung kelangan nila hindi call center agent😹
Ang hirap kua reneboy, parang pang may xperience na yung mga tanungan, pero this makes us motivate to apply bpo❤ ,nakakachallenge talaga ,i always watching all your videos..galing mo lodi hope to meet you in person!!
Kuya Reneboy sana makasabay kita mag apply hahaha
Grabe pang malakasan pala ang question n answer 😓parang diku kaya mag call center😅
Yaka yan kuya RENEBOY⚡
kung ako ang ssagot dyan baka pruo ahmmm ahmmm yung massabe ko sa sobrang kaba ^^ but because of this video i think i know to answer properly in a short sentence but precisely and in this video i learned how to be relax and chill person while interviewer gives you a lot question ^^
It's a pleasure to know that you learned from this video. If you're interested to try the things you learn, you can apply here with Metacom, just click the link below to start your application:
bit.ly/metacom-applytoday
I was just done with my interview hours ago and final interview looks intimidating.. though if i ever get the invitation for final interview, then ill do my best.
Wow! Good luck on your final interview! Don't be too nervous and just make sure to prepare and review well. :)
Every time ba na mag-aapply ka sa call center laging may mock call after ng final interview? Akala ko Initial Interview > Assessment > Final Interview, and job offer na. Tapos may nabasa pa ako na minsan walang script ang MC. Nagdadalawang isip na tuloy ako 🙃
Kabilis naman mag slita paano kung d magets ung Question dhil sa bilis ng nag iinterview😮
Grabeng tanungan yan 😁
Tapos ang sahod ngeeek
buti pa mock call nila may script yung mock call ko nung final interview ko walang script tapos newbie lng ako kaya ayon nganga 😂
hala anyare beh?, nakakatakot nga ganetong final interview, feeling ko hndi ako papasa
@@sheesh...1038 ligwak 🤣
@@mugiwara786 ganyan ba kahirap mga tanungan?
Ligwak din akoa sa mock call😂😂
The background music is to high, please fix this content is really helpful.. its just the back graound music.
pwede po nextime paki hinaan background music ?
Gento po ba tanungan sa mga newbie applicant? Pag Gento, bka matulala n lng ako sa gedli :O
Hahahahaahah. same hahahahaaha, dami ko ng memoraysin hahahaha
You can do it
Nakaka-distract yung music background mas malakas pa sa voice nila 😭😭
Masyadong loud ung music bg nakakairita sya pakinggan, intead n ma focus ako sa nag sasalita ung music nanginhibabawa kukuha sa atensyon ko, the rest nice and very impormative about bpo.
grabi ang hirap 😢
I thought eye contact is also important then why I don't see that on him?
Yeah right, that's what I observed too.
Hope ganyan Ako galing ni kuya
Sorry to Say The background music Is Not Helping at all when they Are Speaking That background in sound is Annoying
Dadaan ka sa butas ng karayom talaga..at swerte mo kong makasagot mo pero pag hind ...nga nga ka dahil hindi call center ang hinahanap nila kundi mga professional na mga applicant na kapag na bwesit sa mga customers..mag AWOL NA LANG
parang gs2 ko nang umiyak ah🤭🤭🤣🤣🤣
dami palang question jusko haahhaa
masyadong malakas yung background music po, maybe sa next videos, hinanaan po. but anyway, rinig ko naman yung sinasabi nila. kelangan lng po siguro hinaan ng kunti hehe
Ok n ok n sana pareng reniboy at mas ok talaga yung gupit mo kaso lalo kang pumapayat ganyan ba talaga pag pamilyado na ahahahahaha❤✌✌
Saying you are nervous is the number 1 recipe for disaster.
not really lol
Naipasa ko nang sunod-sunod yung assessment to the point na di na pina-take sakin lahat. Diretso final interview and mock call na. Inendorse ako sa Disney+ but unfortunately di ko naipasa yung final interview HAHAHAHAHA. Ngayon, na-reprofile ako sa technical support. Interview ko ulit sa Monday. 😆
Update?
@@Kiatkiat22 So after nung interview ko nung Monday through Viber, nag-email sila sakin ng another assessment. Di ko ma-open sa phone so pumunta ako sa site kinabukasan. Then pagdating ko don, nagtataka sila bakit may assessment ulit ako, e ang tataas na daw nung mga nakuha kong scores. So sabi nung ate na nag-aassisst sa assessment, sumunod daw ako sa kanya. Then may mga kinausap siya na sinabi niya na natapos ko na daw final interview ko. Tapos vinerify nila and nakapasa na pala ko HAHAHAHAAHHA. Tapos pinag-wait lang ako saglit then may tumawag na sakin for job offer. Nagulat ako kasi expected ko na may mock call pa pero wala na pala. Tapos ayon, inaayos ko na mga SSS, PAGIBIG, etc. Then sa June 24 start ng training namin haha.
@@hw_yl9896 Tech support position?
@@hw_yl9896 Penge naman ako tips i have interview tom for tech support analyst sa adp company 🥹🥹🥹
Ganyan na ganyan po yung interview ? @@hw_yl9896
This is a conversational video but the background music is so loud, I can't focus because of it.
Thank you for your suggestion.
ganyan ba talaga ang interview for fresh grad at walang experience, mukhang ang hirap naman 🥹😭
Kaya nagdadalawang-isip akong mag-apply kay Metacom. Parang ang taas ng standard hahahaha. Anyway, ganito ba talaga karami interview questions niyo or sample lang yung iba? Sobrang nakakakaba po for first timers tbh 😢
This is very good but I don't like the background beat it's too noisy
The music kuya...
It's better to remove the background music. Thanks
Kuya Reneboy , your background music is distracting.mas ok pa pag walang background music para mas madinig pa namin Yung boses nyo po.
Sana ganyan din Ako ka chill pag ininterview haha. Ako Kasi nanginginig hahaha
Thank you for your feedback. We'll keep this in mind on our next videos.
kuya reneboy naman, binabasa yung sagot sa bintana
hahahaha bwisit
Ahahaa
Feedback: Eye to eye contact is important. Not sincere with his answers, during mock call he missed to do the Verification process. He only asked for the name of the caller and account number. Agent failed to apologized when caller mentioned her frustrations about the bill. Overall: Failed.
Sorry to say but i was so distructed by the music that you put into, your video. Sana lng medyo minimize lng audo music to be able to umderstand your conversation.
We really appreciate your feedback. Thank you!
Same
It's better if there's no music background
Thanks for sharing but I just noticed. Is it ok for guys to wear earrings during the interview? Does it give a bad impression or not at all?
BPO industry doesn't promote any kind of discriminations. You can be who you are when you apply 😊
Gulo nung background music😭😭
Your feedback is highly appreciated. We'll keep this in mind for our next videos.
Kinakabahan na ako for final interview 😂how I wish sumanib ka muna sakin kuya hahahhaa para mapasa ko 😂😂
Wishing you the best of luck 🤩
Pls next time lower the bg music it's quite irritating that u could hardly hear and understand the conversation at some point.
Thank you for your feedback. We'll keep this in mind on our next videos.
@@MetacomCareers looking forward to that 👍👍👍
May backround music ba sa interview? Dito kasi meron.
ok na sana lng po nxt time wala sound para clear un del ng convo
Lewis Brian Hernandez Mary Johnson Brenda
So in VXI they provided the scripts for call simulation right? I actually applied in other call center but sadly did not pass the mock call simulation bcoz they are not providing the script and since I don't have any work experience in call center ,I did not answer clearly the mock call simulation. So the result is Failed .
I'm always failed while in interviews because a bit nervous and I think not confident 😂
Hi @NetEbay, make your failure as your motivation to practice and prepare for your upcoming interviews in the future.
Maganda si ate
Sana pumasa ako sa metacom sa martes hahahaha
Just keep on practicing. Good luck with your interview! 🫶
Kuya RENEBOY 💜
When you're trying to listen up the whole conversation but the background music is really loud than what they're doing😅 Ugh!! Specially on the mock call part, it's really annoying😅
Thank you for your feedback. We'll keep this in mind on our next videos.
thank you for posting this Kuya Reneboy and now I realized that I stop dreaming to work in BPO because of I'm nervous☺️
Hahhaah KEEP FIGHTING BROTHER IT'S NOT THE END OF THE WORLD
Hahaha kaya mo Yan bro !! Kaya naten pala hehe , congrats me I'm waiting for my final interview mam/sir , and actually in being nervous right now but , as I have watched the videos of kuya reneboy it helps me ease some of my nervousness also be a confident applicant . Godbless! ♥️
May script pala pag nag mock call, grabe namn yung inaaplyan ko last week after inask background ko pinag mock call ako agad about Telco accounts w/o script , ayun ligwak tuloy🥺 nakaka trauma knowing I'm a first timer kala ko lahat ganun ang ways ng pag iinterview.
Some call centers doesn't really provide a script but they sometimes provide at least a call flow so their agents can have a guide on how to handle the customer's concern.
Here at Metacom, we provide everything you need. If you still want to be part of the BPO industry, just click this link to apply bit.ly/metacom-youtube
the background music is too LOUD! i can barely hear the conversation.
Sana all may scripts
ang hihirap ng tan0ng kay kuya reneb0y😂🎉
kaya nga e. Mas maganda na yung mahirap para magkaidea tayo incase na tanungin kayo ng ganyan haha
I think I'll find other videos of this kind 😢
sana medyo mashinaan pa yung background music or better kung wala.. mdyo annoying yung tugtog
Bakit tumitingin sa gilid?
Yung BG music talaga👍
Thank you for your feedback! We'll make sure that we will do better for our next videos.
Hindi dapat may back ground music sa ganito since this is a job interview and close attention is necessary. Ok na sana e.
Thank you for the feedback. We'll keep this in mind on our next videos.
Dapat hinaan nyo background music
Nice
back ground music is not good while im listening.
Kertzmann Fort
Mas mganda tlga wla nlng ung Music background,
Reneboi!
Mostly asked ba toh kuya pag sa interview na..or example lang po ba toh?
These are the mostly asked questions in an interview.
During mock call ,are we provided script?
background music isn't good at that time when they speak