Fixing a leaking Kitchenaid dishwasher, replacing faulty diverter valve seal
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- Опубликовано: 14 июл 2020
- Replaced a leaky seal in my Kitchenaid model KDTM354DSS4 dishwasher.
Seal that I used:
www.amazon.com/gp/product/B07... 
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That $7.00 part caused $20,000 in water damage to my floors. I'll never have a dishwasher without a drip pan under it again.
Drip pants are for small leaks like the one caused by this grommet that needs to be replaced on a regular basis. I install a drip pan after this repair. It didn’t help when the hose on the recirculating pump popped a hole. I installed a GFI so maybe next time the washer shuts off. I installed a water alarm underneath and will only run a cycle if I’m home.
Thanks for posting this. This ended up being a cheap fix. In this economy, the idea that Kitchenaid/whirpool would force its customers to replace the whole sump pump is absolutely disgusting. I mean, I am doing okay, but there are so many people who can barely put food on the table.
When I first saw this video I thought "yah it always works for other people" but I gave it a shot anyway, it took me literally 10 minutes and it fixed my leak, I still dont believe it. Best $10 fix ever
What was the name of that seals? That’s exactly what I need but I don’t know what the name to order Amazon and thank you so much.
Fixed mine and have a few thoughts. Get a pick set from your favorite store which will make seal removal easy. Then get the new seal. When you install the new seal use a socket to help press the seal into place. Boom!
Thank you so much for the video and Amazon link! The install went perfect and the part fit as well. I saved a lot of money with not having to hiring the pro to come out! Thanks again
Thank you so much for this video! I have the exact problem and had no idea where to start, but my first search for leaking Kitchenaid brought me to your video. I truly appreciate it.
Fantastic video. Thanks for spending the time to document your fix. This is exactly what was wrong with my Kithenaid.
THANK YOU! I followed your video step by step. Problem for me was a very clogged line from the disposal to the dishwasher - right near the disposal side. I simply loosened the screw holding the line to the dishwasher and used a small snaking tool to clear it out. Ran the washer on rinse only and it drained completely! Total cost - $2.98 for the snaking tool and a bit of my time. THANKS again!
You are the only free source I've found for this information. Thanks and very nice job!
This post is amazing! Such a detailed explanation of the repair that would have cost hundreds of dollars otherwise. I was bale to make this repair in 15 minutes. Thanks so much for the information!!
Nice video. I just finished and it made my life a lot easier. One addition, it was clear that you and a number of the commenters found removing the gasket the hardest part. I found that if I used your idea of using liquid detergent as a lubricant it worked well for removal, as well as installation. I poured Dawn over the grommet - rotated the grommet with my pick, so the Dawn slipped down the sides - give it ten minutes and it came right out. Also, I found vinegar helped a lot to clean up all that dishwasher detergent residue. Thanks
Another grateful viewer here! Between yours and Scottthefixitguy's video, we were able to fix this problem for around $20, including getting the right tool. We thought we were going to have to replace our six-year-old dishwasher. Luckily we found the leak early and our hard wood floor only sustained minimal damage.
I was about to kick my dishwasher to the curb so I'm glad I found your video! Thank you for posting this and saving so many people like myself a lot of money.
Step by step, this video is guiding me thru. And all the comments are so helpful, especially "twist the thingy while pulling off the big tube" and "put a little Dawn dishsoap on the thingy and wait for 10 minutes." Hopefully I can finish it up as soon as the new part arrives today!
Awesome video! Just fixed our kitchenmaid for $9.00 versus repair or replacing the machine. Much thanks!
Thanks a lot and I almost replace my Kitchen Aid dishwasher with a new one due to the leaking! I believe your video has the most comprehensive steps to fix the Kitchen Aid leaking problems. I order the same part from your Amazon link and it does fix the leak. But I just have one suggestion: it is easier to remove the seal with long flat nose pliers. Wish you have more viewers in the future!
Like how you never emptied the dishes off the top shelf - confidence.
You absolutely must use silicone lubricant. Often it is sold with faucets (I bought the Moen silicone from Home Depot) or at Amazon. I installed the grommet first time without and it continued to leak. Repeated the process, but this time silicone around the diverter shaft and in the well that the grommet fits in. The silicone allows the grommet to seat deeper, and to seal against the diverter shaft. Six months later, no leaks.
Dude your awesome. You saved me so so so much time. All fixed. I even bought extra, and put a Home Assistant Aqara Water Leak Sensor because my dishwasher is hidden on the bottom and leaks into the basement area. Thanks you so much.!!!!!!
Thanks! I enjoyed the realism as if it was me working on it. Only thing missing would be the swearing... LOL
Hey, thanks so much for posting this! This fixed my problem and was a simple thing to do! Saved me having to call a repair guy.
Thanks for taking the time to make this video. It really helped me as I couldn't figure out what was leaking. Much appreciation 👍🏽
Same problem that my Kenmore had. Video was a very informative guide. The old grommet was a pain to remove. It's a combination of rubber and steel, and you have to really pry on it to pop the old one out. Use the small pick set. You'll probably bleed some. You will be better off pulling the dishwasher out and flip it on its side to remove the motor from the underneath. After that, it was a bit easier to do.
You are the man!!! Just did this quick fix for $7. You just saved me so much money.
It's sad how much love this video/fix gets! Here's hoping you get many more washes out of your KitchenAid Kevin!
Thank you so much for this very helpful video. I was able to fix my dishwasher leak by following your video.
Thank you
Fixed fairly easy
Getting old grommet out was difficult though
Incredibly, i have the exact model shown. Same issue. Ordered for 2-day delivery, will pull seal and spring when i have parts in hand. Great video, thanks!!
THANK YOU!!!! This fixed the leak on my kitchenaid dishwasher. I was considering replacing the diverter valve but thought I'd try your method first and it worked!!!
Thanks for this video. Seems like this is a design flaw. I just experienced this leak with my KDTM354DSS5 installed early 2018. After diagnosing the leak source underneath, google took me straight to your video.
I agree Simon, this video is unfortunately getting way too many views. Best of luck with your leak.
Super helpful and worked perfectly. Thank you!
Thank you for the honest video and the Amazon link. Hopefully I won't need the link. I have the extended warranty and the guy came out, told me it was because the dish washing machine was not level. He was correct it wasn't level we fixed that. I keep trying you understand how that would be the reason it's leaking from the center of the machine on the bottom. Just like yours. He's coming back tomorrow morning 6.10.2021. I'm showing him your video 🤣. Thanks again🌹
What happened?
A few things I want to add:
- When removing/reconnecting the big pipe, try to twist the bottom cap at the same time, it will make it easier
- Mine still leaked a bit after replacing the seal, Ryan Calovic mentioned that he used PTFE seal tape. I did it and it stopped the leak
- The new grommet does not sit flat to the slot so don't try to push it down too much
- The instruction works for almost all KitchenAid, mine is kdte204ess1
Mine is leaking a little bit too after replacing the grommet. Where do you put the seal tape?
@@rhondafurrow2712 did the tape work?
@@OK-kw4rv yes thank you!
@@rhondafurrow2712 how did you apply the tape?
Thank you. It’s very helpful for solving my dishwasher leaking problem.
Helped me to fix my dishwasher! Thank you!
Very helpful! I got same problem on the same model.
Thanks NuttyCool. You saved me a good amount of money with this fix and link.
Thanks this happened to me and your video and link where spot on!!
This was awesome and so appreciated. Took some additional plumber's tape, but the problem was solved. FYI, in researching this, I found out there is a class action suit that is in the settlement stage covering most of these dishwashers. Thanks again for taking the time to share this fix with others.
Where?
@@richhuddleston73 Is the tape still holding up. any leaks?
Thanks for the video. Would never had know how to fix this. Saved me from just buying a new one. If u do this fix i recommend using the hrc brand on ebay. Little more expensive but better quality and more stringent tolerances. Thx again
Yep. HSC brand is made in USA.
You do a very good job! Thanks
had the exact same issue. Thanks for sharing this.
This repair also worked on my Kitchenaid Model# KDFE204EWH1; thank you so very much.
I think that there are dozens of co's that have a similar parts make up (that all leak at around 7-10 years .... hence the class action suit ???)
Amazing video this video save me from buying a new dishwasher thanks
Thank you very much. You saved me a lot of work and money
Excellent job, thanks for sharing.
Thank you for the video. Absolutely helpful. God bless you brother.
Where do I find the part number for the gasket??
Thank you for this video, you made my day!!
thank you! got it done watching your video!!
Thank you so much for making this video. This saved me a bunch of time and $$.
Thanks. Saved me a $125 service call with a $15 part.
Thanks for the walkthrough. So far it’s worked 🤞😬
The shaft is thin plastic and it will be easy to score it as you dig out the seal, so be very careful. If you do score the shaft, it won’t seal properly after that even with a new seal.
Great video. Liked and subscribed. Well done. May be why mine is leaking.
my grommet comes out from the top just like yours. My KitchenAid dishwasher looks the same
The issue is the instructions say that the grommet is to be installed from underneath. That is it goes right on the diverter motor. The grommet that I took out fell all apart so I don’t know what it should look like but I’m pretty certain it doesn’t look like the one in the link that you gave
I replaced the seal and it still leaked. I ordered seals from different sellers on Amazon and they were essentially the same. I also bought some silicone plumber's grease. Replaced the seal and filled the cavity with a big blob of grease. That stopped the leak for now.
Thank you for sharing this.
Thank you this is my same problem. That washer/grommet is just garbage.
Great video. Did you put that "spring thing" @9:59 mark back in the new seal/gromet? Looks like their is a space for it on the side that faces up, a second "ring" if you will the spring would seat into
Replaced ours today and leaking stopped! Had to use some plumbers tape but otherwise went accordingly. Thank you!
tape still working ?
@@OK-kw4rv yup
@@joel.herrick how did you apply the tape?
@@OK-kw4rv wrapped a few layers around the edge of the seal
@@joel.herrick at the top? thanks for the help
Perhaps some graphite rope packing used to seal gate valves would be a good stopgap until the new part arrives or just some nonhardening pfte paste.
Thanks for posting.very helpful .
Amazing video! But use plumbers grease, the first time around my gasket was still letting a little water through, I reinstalled with a dab of plumbers grease and it was a perfect fix.
I put a piece of heat shrink tubing over the shaft to fix mine. Hopefully it lasts a few years
very good vidio and extremely useful.
Prefect. Thank you for this.
Thank you! Had the same problem. Always ends up being a seal, doesn't it?
This video helped me fixed my KitchenAid KDFE304DSS1Dishwasher, it was very smooth. My advise: read ALL the comments, there are so many warm-hearted people left their experience here, made me get job done without any issues.
i ordered the part from repair clinic and i’m not sure it comes with the rubber washer. do you have that part number?
Perfect. Thank you.
Thanks for the video...what is the hook-like tool you used to get the seal out?
OK, so I have a Kitchenaid model KDTM404EBS1 which takes a diverter motor p/n W10843811. Appliance Repair and Henry's Appliance Repair suggest changing the diverter motor as well JIC there's corrosion. OK, I'll spend the $123 for the motor, but I don't want to by an entire Sump Assy to get the seal. What's the correct seal p/n? Please someone help?
I replaced the seal and it still leaks. Is that the right seal size for this model?
mine seems to leak only during the drain cycle. would it still be the diverter seal or should I look at the impeller housing ? Hoses all check out
This quick fix did the trick for a few days, but started leaking again Trying out adding silicone adhesive now like what other comments I read about see if that does the trick My KitchenAid dishwasher is only 3 years old Feel this should of been a recall from the manufacture. I'll follow up if it works But if it doesn't I'll be buying a different brand
Will a leaking seal look visually deteriorated? Or could it look fine visually but still be the source of the leak?
Are you able to move your diverter valve by hand? My dishwasher only ever sprays from the back. It seems the valve never moves to the other positions.
OUTSTANDING Nutty Cool! You and I seem like brothers! How does it does apart? Well, putz with it and figure it out! LOL!! This is exactly the problem I'm having with our Kithenaide KTDM404EB1. Now, I wonder if I should buy the whole kit that the Appliance Repair suggested below?
hey nachosandchez, good luck with the repair, how much to replace is always the big question (and how much to repair before getting a new one).
nice job
Does the flat side go down or up?
Good man! Thank-you!
My grommet will not seat into the hole, nowhere near flush. It's hard plastic, not rubber so can't force it in..any ideas? Model # kdfe 304 gbl0
Thank you very much
Your Amazon link no longer works. Does anyone know where to find the part. Whirlpool doesn’t sell it separately now, they make you buy the whole sump motor assembly.
It works!!!
Thanks. I have the same model and I can’t find where it’s filter is. Do you know how to remove it?
Hey Mike, there are two filters that I know of on this dishwasher. The prefilter that is on the plastic pump housing inside the dishwasher under the lower rack. It is just a plastic "screen" that unclips, sometimes junk will accumulate under it. The pump impeller itself is wrapped in a filter as well. It is a fairly fragile almost foil like perforated metal that covers the impeller of the pump. To access it you have to pull the unit and pull the pump housing off the motor.
Question for you. I ordered the same seal, but it didn't come with the spring around the inside. Did your seal come with one. I installed it, but still had very slight leak unfortunately. Wonder if that made a difference
I believe that the spring is internal to the seal, just came out in my somewhat crude attempt at removing the original seal. Did you add a bit of lube to the seal? I just used some dishwasher detergant and had no issues with leaks. Perhaps some silicone lube where that center shaft goes through.
Thanks for the suggestion. I pulled out the replacement part and I now see the spring. I put some petroleum jelly on the seal (for the time being) and no leaks. Saving some big time $$$.
What model is this
ALWAYS ALWAYS WHEN REPLACING THESE put a lil dap of Dielectric Grease on these are they will not seal. Same if you replace entire sump pump.
Is that why mine is still leaking a little bit? Before I changed it out it was leaking a lot. I changed it and thought it was good to go, then it started leaking again a little bit. So this grease will allow it to seal?
Do you have the part number your link doesn’t work. Thank you in advance.
What model is that machine
What is the part number for replacement part? I did not see a link
This is the seal that I used, might want to get some silicon greese too, I used dishwasher rinse aid and had no leaks but it sounds like some sort of silicon greese is called for. www.amazon.com/gp/product/B07MW463VX/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1
Hello I have the KDTM354DSS1 where can I get the gasket for it? Can you send me the direct link please
Nice video, great job explaining everything. I have same issue, I ordered the replacement part from eBay, still waiting though. The one I ordered looks a little thicker then the one I pulled out. The one I ordered seems a little taller, did you happen to put yours side by side to compare old to new. Was it an exact match. I saved your part information if the one I ordered don't work out. Thanks for posting such a great video
Hi, did your part solve the problem? My repl piece is taller as well, and did not come with a spring as others have mentioned. Did you put the deep-grooved side on facing down or facing up? Thanks!
@@davecashman8336 yes it did fix my issue with the leak. I'm sorry don't remember what way I put it in, I pulled out the old and put new one in the same way I pulled old one out. Hopefully it fixes your issues also.
Hello what’s your model number? Mine is kdtm354dss5 but it’s still leaking after replacement. Thank you.
My grommet only lasted 4 years. The spring corroded back to dirt 😂😂. I bought a two pack this time.
what is the model number of the kitchenaid dishwasher in your video
kdtm354dss4
I screwed up and put this in upside down. Thinking the groove would always hold water. So I’m testing it but have to get another one and put it in groove side up. Arrgh. Should have watched this. The diagram showed this sort of but not well enough.
Did you instal it with grooves (openings) up or down?
His look up but another video i watched he said to install down
@@jessicaparker9692 Up. After down then watching the video.
@@jessicaparker9692 this one is the video that the grommet package linked to with the QR code. Groove up
I did this, and it’s still leaking…I’m looking through diagrams, trying to see what else could be there…it leaks out of the same area under the dishwasher as seen in the video
I replaced the grommet and it kept leaking. Finally figured out it was leaking on the outside of the grommet, instead of the inside - which is what I initially thought. I temporarily fixed the leak by wrapping the grommet with white plumbers tape (cut in half width wise) before putting it back over the diverter motor shaft. Hasn't leaked since, that was two days ago 😁👍🏻
@@LBizKid04 Please make a video of the process
@@khoapham1821 hey man, I haven’t created any RUclips videos, but I can explain it: basically, take about 2.5-3 feet of PTFE thread seal tape, and cut it in half length wise (a pain in the butt - it helps to have the half you’re not starting to cut at have some weight holding it down - i.e., the tension helps when cutting); take one of the halves and start tightly wrapping it around the rubber grommet. You have to kind of gauge how thick you make it, otherwise the grommet won’t fit back where it goes. Let me know if you have any other questions :)
@@LBizKid04 I followed your instruction and was able to fix mine. Thank you!
@@khoapham1821 awesome! Good job man!
My kitchen aid is model KDFE304DWH0. They don't seem to sell what the small grommet and the one you have listed is slightly too big to replace. The only thing I can find is replacing the whole motor which just doesn't seem necessary
thanks for the video - like your bitbucket shirt #11:50