Hi everyone. I have recently been given one of these watches for a present. I am a engineer by trade so i have to deal with stats and calculations all day long, if I make errors people can die. By trade I have to be precise. Now my watch is on firmware version 1601 so perhaps this makes a difference. I initially found the scanwatch to be inaccurate but this was only in the first few days of ownership, in fact this is why i found this video. I now find the watch to be spot on with everything, so much so i felt I had to comment on here. I can only assume the algorithms withing's use to plot its stats is based on a constant learning system, these systems are being used in all sorts of modern tech recently. After you wear the watch for a few days this would mean the accuracy consistently improves removing all the false negative hits from its data. I use a Lookee ring for sleep apnoea, this system is the world leader in sleep apnoea devices. If it gets heart rate and blood oxygenation data wrong people can die. Lookee ring monitors heart rate and oxygen result and wakes people from sleep in emergencies. I have compared both devices on heart rate and oxygenation results and they are 100% spot on during workouts. Heart rate increases and decreases from 50 to 150 and levels out at all the variations between. I beleave this watch has to be worn for a few days to improve its data results and the constant learning system is ultimately the best system as results will always outshine none adaptive systems. Dont forget this is the latest tech at time of writting this, learning systems are a brand new tech being implimented everywhere in the last few months. When I exercise I use a thin neopram wrist band over the watch to prevent it from being scratched on my mountain bike and while practicing crav maga, perhaps this makes a difference I cant say for sure. I will test it without it on soon. I am not a fan of the make or any other make, I don’t work for any company involved with any watch. The battery life on this thing outshines any other smart watch, it looks classy and its accuracy is spot on. To be fair I don’t think its this guy’s fault he’s reviewed the watch in the way he has, but I dont think he has given the software algorithms time to do their thing and to constantly remove the false negatives from results. I also notice the guys graphs are on different scales when he compares which make the results look further out than they are. This is a very strange error to make for a scientist or an engineer like me when presenting data, we all deal in precision all the time. I also think a comparison needs to be made next to the same tech, using a chest strap is great but we all know they are all more accurate than any watch. They use totally different technology to get your heart rate. The band will always react faster to changes in heart rate speed, its a dedicated heart monitor designed for sports alone. No watch will react to changes as fast as the band due to the different tech being used. Don’t let this video put you off a great watch. I will make a video myself soon i think, and do the same comparisons so you can see the results for yourself. One thing i will say as a negative is i visited the zoo the other day and the watched thought i was cycling around it. I was pushing a push chair. You can delete this event from the watch easily enough though. Also I would say to people sending their watches back, keep it on for a few days and you will see what i mean. In the rush to get your refund your missing out on a great bit of tech here.
*Subscribe to my weekly Newsletter(!)* on www.robterhorst.com Instagram: instagram.com/quantified_scientist/ 👇Amazon Affiliate links, support the channel!👇 geni.us/Ixsd8 Twitter: @QuantifiedRob For those interested in the sizing. My wrist size is ~16.7cm (just measured it), and I think the 38mm black version I have looks quite good. But it really depends what you are looking for. I made a short video of me wearing the watch: drive.google.com/file/d/1_R3veXfwjMglSEVUg2ogXElpunxLViK1/view?usp=sharing . Hope this helps!
Thanks for the compliment, and thanks for noticing my still growing channel! (PS. for anyone wondering, I bought the device myself and Withings did not pay me for making this review.)
@@10HAAA211 Exactly the same experience here. Faulty Withings watch with loose handle not replaced, even after numerous emails, with worthless & maddening replies. I wo'nt buy any expensive watch, however nice looking, without reliable guarantee and after sales service. Sad...
Dude! Wow, just wow! I randomly searched this watch and expected a general review of the watch with not too much information. You went way beyond with the explanations! Very informative and educative! Most of the things that you explained apply to all smartwatches, i have a garmin fenix 6s pro. Thank you and for sure, i'm watching more of your content! Keep it up!
Thank you by the way for the video. I already own the Withins scale and so far am very pleased with it and looking for reviews on the scan watch before buying
Hey Rob, thanks for the great review! As an engineer, I have to say I really appreciate the scientific mindset and approach of your work. Related to the accuracy issues with the HR monitor, will you re-evaluate the situation some time soon? I watched a lot of reviews and user comments for the Scanwatch and it seems that some early SW bugs need to be corrected, I'm hoping there will be a fix for the HR monitor too. In case you get some SW update, it would be nice to know if they finally managed to fix the issue. Thanks again for the great work, keep it coming!
Love my scanwatch 42mm. It's the most comfortable watch to wear with the supplied strap. I find my oxygen measurement works fine and never gone below 97% so feel at least mine is accurate. It's certainly more accurate then my Garmin viviomove luxe with varies by a mile and off. Maybe they have improved the software with the scanwatch since your reviews, love mine. Has great step counting and fairly close. It's certainly better than my Garmin. But no watch can be totally accurate as your tests show.
Was looking for a review on this watch since I like their design (my Steel HR scratched out really fast so having sapphire on this by default should help a lot). Anyway I don't usually like/sub/comment but this was a high quality video with low view count so hope it helps ! Was hoping you'd compare the oxygen saturation with a dedicated device but still great vid.
Thanks so much for the compliment and for the sub! I hope to test SpO2 soon, and I am testing it daily now against an SpO2 sensor that has worked well in the past for me. However, the question is if the limited amount of manual measurements I can do at sea-level with provide enough data and variation to make for a reliable test. I will share those results in a video in a few weeks! Have a great day!
Good and clear review that at least also tests whether everything is correct what the manufacturer says. I myself have had a Withings HR sport for a year and a half and I am very satisfied with the watch. I don't use the notifications because I don't find that interesting, but steps and distance via GPS from the phone are very accurate ... and of course 21 days without charging :). Keep up the good work!
Cool video, however, you focused a lot on the heart rate accuracy, and what I missed is an accuracy comparison of the oxygen levels. Most of these oxygen measurement detectors are really toys. Usually completely useless. I would be curious to see how this one competes with the finger measurement device. Same for ECG, a little comparison would be cool. Keep it up, thumbs up!
I really like the accuracy of these reviews. But it would also be valuable to start from the other end: Who needs which measurements and with which accuracy? Which measurements are good predictors of what? And what are the technical options and costs for getting those devices? Would your Hausarzt be able to use these (analyzed) data for a good purpose? What would you buy for your frail Oma? Wonders an unquantified ex-scientist.
Very professional review Rob, thanks for this. When you highlighted the missing heart data that triggered me. I know someone who’s using the Freestyle Libre system to measure glucose. It has a lot of good aspects but they have also had very poor measurements at night from time to time, possibly from lying on the sensor. It really should be a requirement of any system to distinguish between a bad measurement and a bad result although this might be difficult in some cases and it doesn’t seem device makers approach this uniformly. Maybe something to add to reviews? BW, Shane
Hi Shane! For sure, some kind of indication of data quality would be great! I used the Freestyle without much problems myself, but I can imagine it could be prone to errors. I sleep on my back most of the time, so that should be OK. Or maybe it also depends on how the "needle" went into the skin. Thanks for your feedback, it really helps! Have a great day!
When you talk about features, you're missing the fact that they told us that some features would be missing for the early adopters, to be filled in later. "Scanwatch will be continuously improved through several successive updates. They will integrate your main feedbacks, and will allow you to benefit from new functions, in particular automatic notifications in the event of atrial fibrillation or a heart rate that is too high or too low, as well as continuous monitoring of SpO2 during the night. Another update will concern the detection of sleep apnea. Upon receipt of your SW, you can activate the respiratory scan feature which will detect possible respiratory disturbances during the night, potential signs of sleep apnea. A clinical study is in progress and on track towards obtaining medical CE marking, thus detecting apneic episodes. When you receive it, you can take advantage of the following features: • Record a medical-grade electrocardiogram (ECG) in 30 seconds, right on your wrist • Medically validated atrial fibrillation (AFib) detection via ECG • On demand medical oxygen saturation (Sp02) rate • Breathing disturbances detection during sleep • Sleep Score, light and deep sleep cycles, silent alarm and Smart Wake-Up • Automatic tracking of walking, running, swimming, cycling • Multisport tracking with continuous heart rate, connected GPS and Fitness Level via VO2max estimation • Water resistance up to 50m (5ATM) • Altimeter to count floors climbed • Notifications for calls, messages, calendar and apps • Rechargeable battery that lasts up to 30 days • Automatic synchronization via Bluetooth Low Energy® • Ability to easily share data with a healthcare professional via the Health Report As with all Withings products, ScanWatch will be continuously improved via successive updates. Updates integrate key feedback from our users, and allow you to benefit from advances that bring new features, including automatic notifications in case of atrial fibrillation, high or low heart rate alerts, as well as continuous monitoring of SpO2 during the night. Another update will concern the detection of sleep apnea. Upon receipt of your ScanWatch, you will be able to activate the Respiratory Scan feature which will detect any breathing disturbances during the night, known to be potential signs of sleep apnea. A clinical study concerning this feature is well underway, and we fully expect ScanWatch will obtain the medical CE marking to detect apneic episodes."
Thanks so much for this info! Really valuable, and happy it will come in the end. I suspected it might as I mentioned in the video :-). Have a great day!
At 5:50 this representing of 50% of the hart beats might be an aliasing error in the measurement. These kind of errors pop up when the signal samples are missed out due slow measurement intervals. If that is really the case then the designers probably won't tell you that... Slow measurement intervals improve battery life, but won't help to get accurate measurements. This should be fixable with an software update. But thanks for your review, I really love this watch and I hope the problem will be fixed...
@@TheQuantifiedScientist Can you avoid the gps connection? IE you cant use fitbit if you are not connected to GPS, this is my only concern. Thanks for your answer.
Really excited about your further sleep analysis against eeg! I wonder what made you go for this vs other watches? Aesthetics maybe? :) And I was actually expecting scanwatch to have same or better accuracy/details as the withings mat (which has deep, light & rem)
Hi Krzysiek! Aesthetics indeed. I wanted something that actually looked more "under the radar". I was also surprised about the sleep stages. I had not read up on it enough before buying, or at least I had not noticed. Would be cool to see how the sleep stages compare :-) !! Thanks so much and have a great day!
Hi, Thanks for the great review! Always fun to watch (pun intended) you. Also thanks for the short video of you wearing the watch, that's great! I have got one question: Do you get all notifications from all apps now? I think the older Withings watches only did call, sms and mail notifications, but no other app notifications, like whatsapp/telegram/other apps.
@@TheQuantifiedScientist no problem. And I showed the video to a friend of mine who grew up on 12. Bezirk, and she commented that you should ask the Vienna Tourist Board for a fee "for just happening to go for a walk through the picturesque parts of the city centre" 😉
I know this is close to two years late lmao, but the likely reason the Scanwatch didn't measure your first round of cardio correctly is because there's a certain amount of time it takes until the watch will "start your workout" which can be changed. Just a guess, but perhaps yours was set to 10 minutes until it started the workout. I don't have the scanwatch yet, but I hope that this start workout feature can be set manually as well, instead of waiting.
Just curious. This watch has finally been approved for sale in the USA. Have you happened to look at the watch again to see if there have been any improvements with the sleep and heart rate in the last year? I realize that all this work you put into these watches take a long time to do and looking back at a unit is most likely not in your plans. But I thought I would ask as I am looking at picking one up, but you scared me with your analysis. I do have a dedicated running watch so I am not too concerned about fitness stats. Thank you for all you do in testing these for us!!!
Hi Rob! I've watched all your ScanWatch videos, great work! Do you consider to analyse Garmin products such a way? For example Garmin Vivomove Luxe / Style is also an analog style watch with a health / sport tracking features. It also has sleep tracking (with REM stages), continuous heart rate tracking, SPO2 sensor (tracks at night automatically), and some interesting stuff like stress level and body battery (looks like based on HRV data). And it looks awesome, like a minimal classical watch with hidden coloured displays. It would be great to watch such "in depth review" for this model. Thanks!
Love the work, you put in your reviews. BTW: I'm pretty sure, that withings summarize deep and REM in one score, because thats what a lot of trackers do. Greetings from germany.
Hi! Thanks, indeed did not mention this. I might mention this in the next video! May I ask what you mean with the "arrows", so I can make sure to address that :-)
Hi LR. So in the first weeks there was no software update (that made any difference), see for instance this video I made later: ruclips.net/video/KjemOE2eHcY/видео.html. However, recently they released a new version of the software, though this I suspect was more focussed on adding promised features and not on improving existing ones. Thanks for commenting!!
I bought the ScanWatch because it was a Health watch. I bought it because it had incredible battery life. I bought it because it was good looking. I bought it because the price was right. I’m giving it up because last night it told me I slept for four hours when I slept through the night. I’m giving it up because when I walk with my hands on a supermarket cart it records me on a bicycle. I’m giving it up because it can’t track slow heart rate. I’m giving it up because the ECG won’t record your ECG when you have a low heart rate. I’m giving it up because it constantly is 1K to 2K steps different than my iPhone. I dislike the appearance of the Apple Watch, however having tested it, it’s step count is accurate, it’s pulse/heart readings are accurate for both atrial fibrillation and Bradycardia and it’s sleep tracking is spot on.  Functionality trumps good looks.
Hi Joel! Thanks for sharing your experience! Indeed, from a purely health tracking perspective the ScanWatch has quite some limitations, and it depends which things are most important. Personally, if I want to track my heart rate, I would for sure choose the Apple Watch over the Scanwatch, similar to you. Thanks for commenting!
Is it worth buying ? In your opinion the fibrillation detection is accurate ? What’s your opinion between this and the future Apple Watch who can do the same things ? Thks
Hi Alito! So, I must say I am not sure, I would have to do better tests. I think in general the Apple Watch is an actual Smartwatch, whereas the Scanwatch is more a fitness tracker in my opinion. So it depends a bit on what you are looking for. What do you think?
Hey The Quantified Scientist, I agree but personally I’m seeking about a watch that is less intrusive and that is the most accurate about the tracking of the healthy figures like afib, bpm, sleep tracking, ecg etc. So what do u think ? The scanwatch is it good enough for tracking those data or the Apple Watch is more accurate (in detecting afib et doing the ecg) thks a lot !!! I’m a new follower and I appreciate your videos 👍🏻
@@alibenchaouia8568 So, I hope the Apple watch will be better for sleep tracking. My first impression is that sleep tracking is not the main strong point of the Scanwatch, but I'd have to check the Apple Watch first. BPM seems to be fine on the Scanwatch, with the small hick-up mentioned in the video. The ECG I have to test in more detail, but the signal strength seems OK. I'll keep you updated in future videos. Thanks for your input, and have a wonderful day!!
I was wondering if we can see head to head comparison of the results for fitbit sense and scanwatch. Also if possible to tell what features each has, and if you recommend one over the other.
Not a huge fan of the design, as it's expensive for a hybrid smartwatch. The reason I'm here is because there are only a handful of fitness watches/bands that do ECG. Thank you for this quick and concise video. At $250+ I'll pass, IMO this should be $150ish too many limitations and the design isn't for me. I wish Apple would allow Android users to use their watch..
Honest feedback from experience after working with Withings support for months with no improvement. Got the latest app version. Sadly, it got worse. New problems: BPM (blood pressure devices) no longer works. It crashes the app. Old problems (not able to test) Notifications don't work. Calls are the most reliable, but the rest don't work or are unreliable. BPM results are not readable when using a dark theme. Background color competes with foreground text, making it unreadable for someone with normal vision. If you are color-blind, I imagine it would be worse.
Can you comment on whether you think the ScanWatch is still worth it today? Since the product FINALLY cleared for being sold in the US, I'm interested in buying one (still the best looking smartwatch I've seen) but not sure if the updates & features are still of value today, or if you've seen worthy alternatives since...
A little off topic question, but where can I find these glasses you’re wearing ? They look really nice 😄 ...and can’t wait for the release of the scanwatch!
Hi Mokai! Thanks! So the glasses are these: www.aceandtate.com/at-en/tyler-satin-gold-golden-brown . The Tyler Gold Brown from Ace & Tate :-D . Have a great day!
I m considering to buy scanwatch because it is so pretty. But after watching your video in which you showed that it detects only half the heart rate, i am really confused not to spend this much of money on this. Do you recommend this or something else? My main priority is to track continuous heart rate while doing cardio and sleep. Your new subscriber. Thank you.
Hey Rob! Thanks for the great reviews on ScanWatch. Are in the meantime the problems with the pulse and sleep tracking solved by updated? I intend to purchase a Smartwatch. I am more concerned on health issues, quality of life improvements as in running apps or notifications on my (next) watch. Fitness features are also ok. I am trying to decide between apple watch 6 and ScanWatch. I have to mention that from a price perspective I prefer the ScanWatch but seeing all the wrong measurements on pulse and night sleep, I am not so sure anymore. What is your opinion?
I love your presentation,I work in a hospital.I have access to pulse oximeter and heart monitors 4 days week. I like the face of this watch. I would love this if it can ping my phone which I misplace several times a day.
@@TheQuantifiedScientist Glad that I found your channel and probably like @Neil Taylor you changed my mind....I'll look to other reviews of yours for my next wearable :)
Thank you, great review. I have the 42mm version (switched from Garmin) and have noticed that during sport sessions the HR is totally inaccurate. Just made a 30 mins hiit session and most of the time HR was between 60 and 80 bpm, with only 26 calories burned... It's quite a change from the results I was having with Garmin. I hope @withings can fix this, if not there is no purpose in keeping the watch. Thanks
Hello, what is the device that you recommend to control apnea? I need a continuous control of the oxygen saturation throughout the night and to provide me with all the data in the morning with the desaturation percentages of each episode. Thank you very much from Spain
Cool tracker, looks like a normal watch. I have a steel HR, and within a couple of months, the minute hand started lagging randomly. I cannot trust the "analog" time to be correct at all, and have to reset it several times a day. Many owners seem to experience the same issue and Withings never comments or comes up with a solution. I would have got the next scanwatch. if it did not show the same issue… (but it does according to several forums, it does )
Very nice review. I really like it, regarding the sleep tracking, Withings has since two months a really good new product for sleep tracking, “sleep analyzer”, tracks also REM and sleep apnea
Hi Arnout, thanks for your comment! This is one I want to check indeed. I did make a video about its predecessor, in case you are interested: ruclips.net/video/J_n5VoLuLq4/видео.html
Hi, i have Brugada Syndrome im curious to keep an eye on this as its still relatively unknown, the oxygen levels feature on this watch seem cool but would like to have accurate sleep analysis. What would you say was currently the best all round smart monitor at the moment?
you said if you're after sleep monitoring (apnea for me) Withings offers cheaper and better looking alternatives for that. Can you tell me which ones they are? I don't care about heart rate or ECG, but I care a lot about sleep apnea.
Am planning to buy that. Would love it if you could answer me some questions since you tested it: My wishes: 1: I can't sleep through the night and think that I have breathing problems which wake me. Maybe the Oxygen Saturation test could help me. 2: Feeling weak at workouts in Gym. So I want to track my heart rate if I overtrain(heartrate too high). 3: Would like to control music from my phone with my watch in the gym. Questions: Is Oxygen and Heartrate now measured continuesly? Can I control the music? Can you change the battery on your own?
Hey! Im wearing the Scanwatch and can answer your questions: 1: Oxygen is not measured through the night. You have to make it manually. If you want something like that, you should Go for the wellue o2 ring. 2: heartrate is measured continiously while workout. But for the gym the scanwatch is really bad. A chest strap is gold standard for that. But it can not connected to Scanwatch! 3: music cant be controlled from Scanwatch! Hope i could help you a bit!
Hi Robert, it depends a bit on what you want. If you want a fitness tracker/smartwatch as well, the Scanwatch is better, since it has the ability to track exercises on the device, displays the time and messages etc. Also, it tracks SpO2 and can measure an ECG. If you want a device that tracks you, and gives you daily advice on your day, and has more metrics about your health and readiness, the Oura ring is better. Both are probably not super great at tracking sleep. Hope this helps!
Hi everyone I posted earlier about how wonderfully accurate this watch has been for me personally, then today it went mental - heart rate all over the place. I have discovered something interesting if you hold the button in for seconds and you will get the firmware version. Press it a few more times until you reach factory reset. Then scroll and you will find Cache. If you clear the cache, (do not factory reset) the heart rate accuracy returns to being perfect. Mine was reading too low then too high, measured 110 while sitting. clearing the cache totally fixes the issues. I can only assume this is a software glitch which results in erroneous data building up in the watch and messing with results. Very interesting, this would go to say the hardware records perfectly but the software has glitches in. Maybe the Scientist on this thing can try it himself and see if he gets the same results as I have.
Liked my Steel HR, so bit the bullet on the Scanwatch - sleep tracking on the HR was rubbish, not much better but not really bothered as I know my sleep is poor.
Great review. I bought the scanwatch but i only can measure my sp02 with my Finger on the Display ? Your scanwatch is measuring it without your Finger ?!
So currently there is basically no smartwatch with decent battery life that has accurate sensors (e.g. heart rate) and doesn't look like a toy (e.g. fitbit charge 5)
I am looking for a watch for my parents and would want some sort of alarm/message when something is wrong with the heart/breathing. I was doing my research on the galaxy watch and came across the withings scanwatch 2. Which watch/ring would you suggest?
So, what is the accuracy of Withing ScanWatch for sleep tracking and spo2 measurement? Could you compare it with ECG sleep tracking and medical SpO2 meter?
Hi Den! Just finished recording the sleep tracking video, which should release tomorrow, so stay tuned! The SpO2 test is on its way and should be done in the coming weeks. Have a great day!
I’m in the UK and was looking to buy one of these. But after looking at reviews of their customer service if things go wrong, I decided to look elsewhere. I prefer going into a store to buy items like this or tv’s , cameras , phones etc. And at the moment there are no stores in the UK selling these, it’s all online with delivery from Europe. No thanks.
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As a physician, I love this type of review. On point, no fluff, data-based... SUBSCRIBED!
Hi everyone. I have
recently been given one of these watches for a present. I am a engineer by trade so i have to deal with stats and calculations all day long, if I make errors people can die. By trade I have to be precise. Now my watch is on firmware version 1601 so perhaps this makes a difference. I initially found the scanwatch to be inaccurate but this was only in the first few days of ownership, in fact this is why i found this video. I now find the watch to be spot on with everything, so much so i felt I had to comment on here. I can only assume the algorithms withing's use to plot its stats is based on a constant learning system, these systems are being used in all sorts of modern tech recently. After you wear the watch for a few days this would mean the accuracy consistently improves removing all the false negative hits from its data. I use a Lookee ring for sleep apnoea, this system is the world leader in sleep apnoea devices. If it gets heart rate and blood oxygenation data wrong people can die. Lookee ring monitors heart rate and oxygen result and wakes people from sleep in emergencies. I have compared both devices on heart rate and oxygenation results and they are 100% spot on during workouts. Heart rate increases and decreases from 50 to 150 and levels out at all the variations between. I beleave this watch has to be worn for a few days to improve its data results and the constant learning system is ultimately the best system as results will always outshine none adaptive systems. Dont forget this is the latest tech at time of writting this, learning systems are a brand new tech being implimented everywhere in the last few months. When I exercise I use a thin neopram wrist band over the watch to prevent it from being scratched on my mountain bike and while practicing crav maga, perhaps this makes a difference I cant say for sure. I will test it without it on soon. I am not a fan of the make or any other make, I don’t work for any company involved with any watch. The battery life on this thing outshines any other smart watch, it looks classy and its accuracy is spot on. To be fair I don’t think its this guy’s fault he’s reviewed the watch in the way he has, but I dont think he has given the software algorithms time to do their thing and to constantly remove the false negatives from results. I also notice the guys graphs are on different scales when he compares which make the results look further out than they are. This is a very strange error to make for a scientist or an engineer like me when presenting data, we all deal in precision all the time. I also think a comparison needs to be made next to the same tech, using a chest strap is great but we all know they are all more accurate than any watch. They use totally different technology to get your heart rate. The band will always react faster to changes in heart rate speed, its a dedicated heart monitor designed for sports alone. No watch will react to changes as fast as the band due to the different tech being used.
Don’t let this video put you off a great watch. I will make a video myself soon i think, and do the same comparisons so you can see the results for yourself. One thing i will say as a negative is i visited the zoo the other day and the watched thought i was cycling around it. I was pushing a push chair. You can delete this event from the watch easily enough though. Also I would say to people sending their watches back, keep it on for a few days and you will see what i mean. In the rush to get your refund your missing out on a great bit of tech here.
Love your work... Detailed and through...
Simply put as of now you are the gold standard for technology analysis & review.
Thanks!
Thanks Meir! Really means a lot :-). Have a great day!
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For those interested in the sizing. My wrist size is ~16.7cm (just measured it), and I think the 38mm black version I have looks quite good. But it really depends what you are looking for. I made a short video of me wearing the watch: drive.google.com/file/d/1_R3veXfwjMglSEVUg2ogXElpunxLViK1/view?usp=sharing . Hope this helps!
Thank you for the very complete review, Rob!
Thanks for the compliment, and thanks for noticing my still growing channel!
(PS. for anyone wondering, I bought the device myself and Withings did not pay me for making this review.)
How much is it?
@@austino7196 Hi Austin! $279.95 / €279.95 / £249.95 for the 38mm version, as Withings let me know
@@10HAAA211 Exactly the same experience here.
Faulty Withings watch with loose handle not replaced, even after numerous emails, with worthless & maddening replies.
I wo'nt buy any expensive watch, however nice looking, without reliable guarantee and after sales service. Sad...
Dude! Wow, just wow! I randomly searched this watch and expected a general review of the watch with not too much information. You went way beyond with the explanations! Very informative and educative! Most of the things that you explained apply to all smartwatches, i have a garmin fenix 6s pro. Thank you and for sure, i'm watching more of your content! Keep it up!
Man... idk what postdoc you're doing... but damn do I love you put a proper graph and mentioned you have a nice timeline set. Thank you. ^^
Thank you by the way for the video. I already own the Withins scale and so far am very pleased with it and looking for reviews on the scan watch before buying
Hey Rob, thanks for the great review! As an engineer, I have to say I really appreciate the scientific mindset and approach of your work. Related to the accuracy issues with the HR monitor, will you re-evaluate the situation some time soon? I watched a lot of reviews and user comments for the Scanwatch and it seems that some early SW bugs need to be corrected, I'm hoping there will be a fix for the HR monitor too. In case you get some SW update, it would be nice to know if they finally managed to fix the issue. Thanks again for the great work, keep it coming!
Love my scanwatch 42mm. It's the most comfortable watch to wear with the supplied strap. I find my oxygen measurement works fine and never gone below 97% so feel at least mine is accurate. It's certainly more accurate then my Garmin viviomove luxe with varies by a mile and off. Maybe they have improved the software with the scanwatch since your reviews, love mine. Has great step counting and fairly close. It's certainly better than my Garmin. But no watch can be totally accurate as your tests show.
as a healthcare professional I love your reviews. on point. no drama & good scientific data.
Love your no nonsense videos. Straight and to the point
Really nice video! I am looking forward to you testing the Scanwatch for sleep in depth and your longer term impressions on the new watch.
Thanks! So the first sleep video is online: ruclips.net/video/lWPxpdUjLBI/видео.html
Was looking for a review on this watch since I like their design (my Steel HR scratched out really fast so having sapphire on this by default should help a lot). Anyway I don't usually like/sub/comment but this was a high quality video with low view count so hope it helps ! Was hoping you'd compare the oxygen saturation with a dedicated device but still great vid.
Thanks so much for the compliment and for the sub! I hope to test SpO2 soon, and I am testing it daily now against an SpO2 sensor that has worked well in the past for me. However, the question is if the limited amount of manual measurements I can do at sea-level with provide enough data and variation to make for a reliable test. I will share those results in a video in a few weeks! Have a great day!
I got the Scanwatch today (42 version , black) and it's an amazing upgrade over the Steel HR that I had for years. Must buy.
Good and clear review that at least also tests whether everything is correct what the manufacturer says. I myself have had a Withings HR sport for a year and a half and I am very satisfied with the watch. I don't use the notifications because I don't find that interesting, but steps and distance via GPS from the phone are very accurate ... and of course 21 days without charging :). Keep up the good work!
Thanks for the feedback Danny!
I never leave comments on videos, but this video was so detailed and thorough. Great job!
Cool video, however, you focused a lot on the heart rate accuracy, and what I missed is an accuracy comparison of the oxygen levels. Most of these oxygen measurement detectors are really toys. Usually completely useless. I would be curious to see how this one competes with the finger measurement device. Same for ECG, a little comparison would be cool. Keep it up, thumbs up!
Just found your vids today, loved it! Excellent detailed work.
Thanks a lot M-16. I work hard on my videos, so these compliments mean a lot.
I really like the accuracy of these reviews. But it would also be valuable to start from the other end: Who needs which measurements and with which accuracy? Which measurements are good predictors of what? And what are the technical options and costs for getting those devices? Would your Hausarzt be able to use these (analyzed) data for a good purpose? What would you buy for your frail Oma? Wonders an unquantified ex-scientist.
Great Video! 👍🏻 More things to come to the scanwatch in the future like irregular heartbeat warnings 😊 Looking forward
Thanks for the info Tristan! Very helpful :-) . Have a great day!
Very professional review Rob, thanks for this. When you highlighted the missing heart data that triggered me. I know someone who’s using the Freestyle Libre system to measure glucose. It has a lot of good aspects but they have also had very poor measurements at night from time to time, possibly from lying on the sensor. It really should be a requirement of any system to distinguish between a bad measurement and a bad result although this might be difficult in some cases and it doesn’t seem device makers approach this uniformly. Maybe something to add to reviews? BW, Shane
Hi Shane! For sure, some kind of indication of data quality would be great! I used the Freestyle without much problems myself, but I can imagine it could be prone to errors. I sleep on my back most of the time, so that should be OK. Or maybe it also depends on how the "needle" went into the skin. Thanks for your feedback, it really helps! Have a great day!
When you talk about features, you're missing the fact that they told us that some features would be missing for the early adopters, to be filled in later.
"Scanwatch will be continuously improved through several successive updates. They will integrate your main feedbacks, and will allow you to benefit from new functions, in particular automatic notifications in the event of atrial fibrillation or a heart rate that is too high or too low, as well as continuous monitoring of SpO2 during the night. Another update will concern the detection of sleep apnea. Upon receipt of your SW, you can activate the respiratory scan feature which will detect possible respiratory disturbances during the night, potential signs of sleep apnea. A clinical study is in progress and on track towards obtaining medical CE marking, thus detecting apneic episodes.
When you receive it, you can take advantage of the following features:
• Record a medical-grade electrocardiogram (ECG) in 30 seconds, right on your wrist
• Medically validated atrial fibrillation (AFib) detection via ECG
• On demand medical oxygen saturation (Sp02) rate
• Breathing disturbances detection during sleep
• Sleep Score, light and deep sleep cycles, silent alarm and Smart Wake-Up
• Automatic tracking of walking, running, swimming, cycling
• Multisport tracking with continuous heart rate, connected GPS and Fitness Level via VO2max estimation • Water resistance up to 50m (5ATM)
• Altimeter to count floors climbed
• Notifications for calls, messages, calendar and apps
• Rechargeable battery that lasts up to 30 days
• Automatic synchronization via Bluetooth Low Energy®
• Ability to easily share data with a healthcare professional via the Health Report
As with all Withings products, ScanWatch will be continuously improved via successive updates. Updates integrate key feedback from our users, and allow you to benefit from advances that bring new features, including automatic notifications in case of atrial fibrillation, high or low heart rate alerts, as well as continuous monitoring of SpO2 during the night.
Another update will concern the detection of sleep apnea. Upon receipt of your ScanWatch, you will be able to activate the Respiratory Scan feature which will detect any breathing disturbances during the night, known to be potential signs of sleep apnea.
A clinical study concerning this feature is well underway, and we fully expect ScanWatch will obtain the medical CE marking to detect apneic episodes."
does that mean that they can be updated through patches on allready bought watch, or is it only on new produced version of the watch
@@lordzetoc Think of it this way, the prerelease watch I bought, had a beta version of the firmware. They'll be updating it later.
@@BelfastBiker good. so i can "download" the missing features when they are eventually released
@@lordzetoc Yes.
Thanks so much for this info! Really valuable, and happy it will come in the end. I suspected it might as I mentioned in the video :-). Have a great day!
At 5:50 this representing of 50% of the hart beats might be an aliasing error in the measurement. These kind of errors pop up when the signal samples are missed out due slow measurement intervals. If that is really the case then the designers probably won't tell you that... Slow measurement intervals improve battery life, but won't help to get accurate measurements. This should be fixable with an software update. But thanks for your review, I really love this watch and I hope the problem will be fixed...
Nice first review ! Keep us updated !
Thanks! Will do Romain! Have a good one!
@@TheQuantifiedScientist Can you avoid the gps connection? IE you cant use fitbit if you are not connected to GPS, this is my only concern. Thanks for your answer.
I glaub des is einer der besten österreichischen Channels
Really excited about your further sleep analysis against eeg! I wonder what made you go for this vs other watches? Aesthetics maybe? :) And I was actually expecting scanwatch to have same or better accuracy/details as the withings mat (which has deep, light & rem)
Hi Krzysiek! Aesthetics indeed. I wanted something that actually looked more "under the radar". I was also surprised about the sleep stages. I had not read up on it enough before buying, or at least I had not noticed. Would be cool to see how the sleep stages compare :-) !! Thanks so much and have a great day!
Hi, Thanks for the great review! Always fun to watch (pun intended) you.
Also thanks for the short video of you wearing the watch, that's great!
I have got one question:
Do you get all notifications from all apps now? I think the older Withings watches only did call, sms and mail notifications, but no other app notifications, like whatsapp/telegram/other apps.
Nice, as usual!
But please, do sleep accuracy comparison between Honor Band 5 and your PGS/ECG device.
Thanks for the suggestion! It is on the list :-) !! Have a great day!
Hi Rob, many thanks for the very detailed review, and for effort you go to in all your testing.
Thanks so much Luke!
@@TheQuantifiedScientist no problem.
And I showed the video to a friend of mine who grew up on 12. Bezirk, and she commented that you should ask the Vienna Tourist Board for a fee "for just happening to go for a walk through the picturesque parts of the city centre" 😉
Great video! Now that the ScanWatch 2 is out, is there any chance you could do a review and accuracy tests for it as well?
I know this is close to two years late lmao, but the likely reason the Scanwatch didn't measure your first round of cardio correctly is because there's a certain amount of time it takes until the watch will "start your workout" which can be changed. Just a guess, but perhaps yours was set to 10 minutes until it started the workout. I don't have the scanwatch yet, but I hope that this start workout feature can be set manually as well, instead of waiting.
Very nice video "The Quantified Scientist" ! I was wondering what's the weight of the Scanwatch and its box plus his components?
Just curious. This watch has finally been approved for sale in the USA. Have you happened to look at the watch again to see if there have been any improvements with the sleep and heart rate in the last year? I realize that all this work you put into these watches take a long time to do and looking back at a unit is most likely not in your plans. But I thought I would ask as I am looking at picking one up, but you scared me with your analysis. I do have a dedicated running watch so I am not too concerned about fitness stats. Thank you for all you do in testing these for us!!!
Hi Rob! I've watched all your ScanWatch videos, great work! Do you consider to analyse Garmin products such a way? For example Garmin Vivomove Luxe / Style is also an analog style watch with a health / sport tracking features. It also has sleep tracking (with REM stages), continuous heart rate tracking, SPO2 sensor (tracks at night automatically), and some interesting stuff like stress level and body battery (looks like based on HRV data). And it looks awesome, like a minimal classical watch with hidden coloured displays. It would be great to watch such "in depth review" for this model. Thanks!
My Scanwatch 38mm was bought new from a watch store. The battery only lasts 4 days with permanent heart rate measurement!
Love the work, you put in your reviews.
BTW: I'm pretty sure, that withings summarize deep and REM in one score, because thats what a lot of trackers do.
Greetings from germany.
Man this is amazing review. Exactly how it should be. Thabk you 🎉
Didn't mention watch and smart features. What can do with arrows, what and how notifications come
Hi! Thanks, indeed did not mention this. I might mention this in the next video! May I ask what you mean with the "arrows", so I can make sure to address that :-)
Please review the new 2.0 version when you can :)
Have you noticed any improvements in the software since the watch is officially available?
especially in heart Rate monitoring and sleep tracking
Hi LR. So in the first weeks there was no software update (that made any difference), see for instance this video I made later: ruclips.net/video/KjemOE2eHcY/видео.html. However, recently they released a new version of the software, though this I suspect was more focussed on adding promised features and not on improving existing ones. Thanks for commenting!!
I bought the ScanWatch because it was a Health watch. I bought it because it had incredible battery life. I bought it because it was good looking. I bought it because the price was right. I’m giving it up because last night it told me I slept for four hours when I slept through the night. I’m giving it up because when I walk with my hands on a supermarket cart it records me on a bicycle. I’m giving it up because it can’t track slow heart rate. I’m giving it up because the ECG won’t record your ECG when you have a low heart rate. I’m giving it up because it constantly is 1K to 2K steps different than my iPhone. I dislike the appearance of the Apple Watch, however having tested it, it’s step count is accurate, it’s pulse/heart readings are accurate for both atrial fibrillation and Bradycardia and it’s sleep tracking is spot on.  Functionality trumps good looks.
Hi Joel! Thanks for sharing your experience! Indeed, from a purely health tracking perspective the ScanWatch has quite some limitations, and it depends which things are most important. Personally, if I want to track my heart rate, I would for sure choose the Apple Watch over the Scanwatch, similar to you. Thanks for commenting!
Is it worth buying ? In your opinion the fibrillation detection is accurate ? What’s your opinion between this and the future Apple Watch who can do the same things ? Thks
Hi Alito! So, I must say I am not sure, I would have to do better tests. I think in general the Apple Watch is an actual Smartwatch, whereas the Scanwatch is more a fitness tracker in my opinion. So it depends a bit on what you are looking for. What do you think?
Hey The Quantified Scientist, I agree but personally I’m seeking about a watch that is less intrusive and that is the most accurate about the tracking of the healthy figures like afib, bpm, sleep tracking, ecg etc.
So what do u think ? The scanwatch is it good enough for tracking those data or the Apple Watch is more accurate (in detecting afib et doing the ecg) thks a lot !!!
I’m a new follower and I appreciate your videos 👍🏻
@@alibenchaouia8568 So, I hope the Apple watch will be better for sleep tracking. My first impression is that sleep tracking is not the main strong point of the Scanwatch, but I'd have to check the Apple Watch first. BPM seems to be fine on the Scanwatch, with the small hick-up mentioned in the video. The ECG I have to test in more detail, but the signal strength seems OK. I'll keep you updated in future videos. Thanks for your input, and have a wonderful day!!
I was wondering if we can see head to head comparison of the results for fitbit sense and scanwatch. Also if possible to tell what features each has, and if you recommend one over the other.
Yeah, I would love to see that comparison as well.
can you do a quick update on this? maybe something has changed!
@quantifiedscientist
Thank you for such informative videos! Will you be doing the same review with new series (scanwatch 2 and scanwatch nova)?
Very helpful for health measurements
Greats reviews! Can you please review the Whoop Strap 3.0?
Hi Garrett, hopefully I can do that soon! Thanks for the suggestion!! Have a great day :-D
If it's a spectral analysis, it may get half of the correct value, especially after a rapid increase. My bike does the same.
Not a huge fan of the design, as it's expensive for a hybrid smartwatch. The reason I'm here is because there are only a handful of fitness watches/bands that do ECG. Thank you for this quick and concise video. At $250+ I'll pass, IMO this should be $150ish too many limitations and the design isn't for me. I wish Apple would allow Android users to use their watch..
Yeah, the limitation of using an Apple Watch with just apple products is not ideal for many of us...
Honest feedback from experience after working with Withings support for months with no improvement.
Got the latest app version. Sadly, it got worse.
New problems:
BPM (blood pressure devices) no longer works. It crashes the app.
Old problems (not able to test)
Notifications don't work. Calls are the most reliable, but the rest don't work or are unreliable.
BPM results are not readable when using a dark theme. Background color competes with foreground text, making it unreadable for someone with normal vision. If you are color-blind, I imagine it would be worse.
Are you able to validate the ECG functionality of this device?
Can you comment on whether you think the ScanWatch is still worth it today? Since the product FINALLY cleared for being sold in the US, I'm interested in buying one (still the best looking smartwatch I've seen) but not sure if the updates & features are still of value today, or if you've seen worthy alternatives since...
That pouch looks perfect for glasses!
Such an awesome video..... just found you so I have subscribed and will be binge watching 😍😍
A little off topic question, but where can I find these glasses you’re wearing ? They look really nice 😄 ...and can’t wait for the release of the scanwatch!
Hi Mokai! Thanks! So the glasses are these: www.aceandtate.com/at-en/tyler-satin-gold-golden-brown . The Tyler Gold Brown from Ace & Tate :-D . Have a great day!
I m considering to buy scanwatch because it is so pretty. But after watching your video in which you showed that it detects only half the heart rate, i am really confused not to spend this much of money on this. Do you recommend this or something else? My main priority is to track continuous heart rate while doing cardio and sleep. Your new subscriber. Thank you.
Hey Rob! Thanks for the great reviews on ScanWatch. Are in the meantime the problems with the pulse and sleep tracking solved by updated? I intend to purchase a Smartwatch. I am more concerned on health issues, quality of life improvements as in running apps or notifications on my (next) watch. Fitness features are also ok. I am trying to decide between apple watch 6 and ScanWatch. I have to mention that from a price perspective I prefer the ScanWatch but seeing all the wrong measurements on pulse and night sleep, I am not so sure anymore. What is your opinion?
I love your presentation,I work in a hospital.I have access to pulse oximeter and heart monitors 4 days week. I like the face of this watch. I would love this if it can ping my phone which I misplace several times a day.
Data based information. Love it!
Any plans on reviewing Withings BPM Connect?
Excellent review. But you may have stopped me buying it..... I’d prefer continuous heart beat measuring
Fair enough! It is also what is stopping me from not wearing my FitBit on the other arm! Have a great day Neil!
Should be coming soon Neil
Tristan I looked at someone posting down below of coming features, but didn’t see the continuous heart rate measurement, but I’ll keep my eyes open
@@neiltaylor513 it's in their marketing material and that's how the irregular heartbeat massage works
@@TheQuantifiedScientist Glad that I found your channel and probably like @Neil Taylor you changed my mind....I'll look to other reviews of yours for my next wearable :)
Thank you, great review. I have the 42mm version (switched from Garmin) and have noticed that during sport sessions the HR is totally inaccurate. Just made a 30 mins hiit session and most of the time HR was between 60 and 80 bpm, with only 26 calories burned... It's quite a change from the results I was having with Garmin. I hope @withings can fix this, if not there is no purpose in keeping the watch. Thanks
Hi! Indeed there appear to be some issues. I did a bigger HR test, new video on Sunday! So stay tuned!
so long story short which one is the best and the most accurate in the market for ecg ??
Hello, what is the device that you recommend to control apnea? I need a continuous control of the oxygen saturation throughout the night and to provide me with all the data in the morning with the desaturation percentages of each episode. Thank you very much from Spain
Really nice Smartwatch review. Would be great if you could review some of the high end Smartwatches too!
Hi Nadeem! Thanks so much! Yes, this is on my schedule to do! Stay tuned!
Hey Rob! Did you move to Vienna? Love watching your videos! Keep up the good work, cheers Daisy & Koen (Sulawesi)
Hi Koen! Yes, I moved to Vienna! Thanks so much for the compliment :-) . Are you safely back in the Netherlands?
Cool tracker, looks like a normal watch. I have a steel HR, and within a couple of months, the minute hand started lagging randomly. I cannot trust the "analog" time to be correct at all, and have to reset it several times a day. Many owners seem to experience the same issue and Withings never comments or comes up with a solution. I would have got the next scanwatch. if it did not show the same issue… (but it does according to several forums, it does )
Very nice review. I really like it, regarding the sleep tracking, Withings has since two months a really good new product for sleep tracking, “sleep analyzer”, tracks also REM and sleep apnea
Hi Arnout, thanks for your comment! This is one I want to check indeed. I did make a video about its predecessor, in case you are interested: ruclips.net/video/J_n5VoLuLq4/видео.html
Hi, i have Brugada Syndrome im curious to keep an eye on this as its still relatively unknown, the oxygen levels feature on this watch seem cool but would like to have accurate sleep analysis. What would you say was currently the best all round smart monitor at the moment?
u have done fitbit sleep track. but can u do the new samsung galaxy watch3 sleep track and ECG?
Thanks William! Will try to include it in the next round of testing! Have a wonderful day!
Is there any watches available, compatible with an android, that can detect a upcoming seizure?
Found the Scanwatch video very interesting. However, would you advise buying this watch , or the Fitbit for ACCURACY in heart readings ??
Amazing video. Helpful, detailed and, yet, succinct.
you said if you're after sleep monitoring (apnea for me) Withings offers cheaper and better looking alternatives for that. Can you tell me which ones they are? I don't care about heart rate or ECG, but I care a lot about sleep apnea.
Thanks ! What about the Apple watch sensors accuracy ?
Hi Yoto! I plan to test the apple watch once the new one is released. So stay tuned! Thanks for the suggestion :-D
The Quantified Scientist Great, thank you !
Can you please review the ScanWatch 2?
Any chance you can make an update an the accuracy test with an updated firmware (if there is one)?
Hi! thanks for your video. How do I download the data of my heart rate?
This was so helpful. Thank you!
Am planning to buy that.
Would love it if you could answer me some questions since you tested it:
My wishes:
1: I can't sleep through the night and think that I have breathing problems which wake me. Maybe the Oxygen Saturation test could help me.
2: Feeling weak at workouts in Gym. So I want to track my heart rate if I overtrain(heartrate too high).
3: Would like to control music from my phone with my watch in the gym.
Questions:
Is Oxygen and Heartrate now measured continuesly?
Can I control the music?
Can you change the battery on your own?
Hey! Im wearing the Scanwatch and can answer your questions:
1: Oxygen is not measured through the night. You have to make it manually. If you want something like that, you should Go for the wellue o2 ring.
2: heartrate is measured continiously while workout. But for the gym the scanwatch is really bad. A chest strap is gold standard for that. But it can not connected to Scanwatch!
3: music cant be controlled from Scanwatch!
Hope i could help you a bit!
you made it clear ... fantastic ;-)
Glad to hear that Ralf! have a great day!!
Is this better than an Apple Watch or galaxy watch ???
I am looking for health tracker. Scanwatch or oura ring would be better choice?
Hi Robert, it depends a bit on what you want. If you want a fitness tracker/smartwatch as well, the Scanwatch is better, since it has the ability to track exercises on the device, displays the time and messages etc. Also, it tracks SpO2 and can measure an ECG. If you want a device that tracks you, and gives you daily advice on your day, and has more metrics about your health and readiness, the Oura ring is better. Both are probably not super great at tracking sleep. Hope this helps!
@@TheQuantifiedScientist thanks that helps a lot. I am looking more for health tracker than fitness tracker. So for me oura probably should be better
Hi everyone I posted earlier about how wonderfully accurate this watch has been for me personally, then today it went mental - heart rate all over the place. I have discovered something interesting if you hold the button in for seconds and you will get the firmware version. Press it a few more times until you reach factory reset. Then scroll and you will find Cache. If you clear the cache, (do not factory reset) the heart rate accuracy returns to being perfect. Mine was reading too low then too high, measured 110 while sitting. clearing the cache totally fixes the issues. I can only assume this is a software glitch which results in erroneous data building up in the watch and messing with results. Very interesting, this would go to say the hardware records perfectly but the software has glitches in. Maybe the Scientist on this thing can try it himself and see if he gets the same results as I have.
Has this "glitch" happened again?
Liked my Steel HR, so bit the bullet on the Scanwatch - sleep tracking on the HR was rubbish, not much better but not really bothered as I know my sleep is poor.
Hey Rob,
Whats the best watch for sleep measurement? I want it specifiek like also REM sleep.
Please make a video on samsung galaxy watch 3
Hi kaushik. Great idea! Many people appear to be interested in this device. Do you have any experience with it?
How accurate ECG is?
Once again a great video! Please don't do bro reps!
But is it better than a fitbit sence or apple watch ?
So.. Fda clearance means nothing? How come non cleared watches appear more accurate?
Great review. I bought the scanwatch but i only can measure my sp02 with my Finger on the Display ? Your scanwatch is measuring it without your Finger ?!
I really like this watch. The big problem is that we cannot run it on Android the application crashes
I really enjoyed the video.
I live in Brazil and I look for a watch to monitor my heart (ECG).
Could you point me to one?
Hi, what about in swimming? Is it water proof?
So currently there is basically no smartwatch with decent battery life that has accurate sensors (e.g. heart rate) and doesn't look like a toy (e.g. fitbit charge 5)
I am looking for a watch for my parents and would want some sort of alarm/message when something is wrong with the heart/breathing. I was doing my research on the galaxy watch and came across the withings scanwatch 2. Which watch/ring would you suggest?
So, what is the accuracy of Withing ScanWatch for sleep tracking and spo2 measurement?
Could you compare it with ECG sleep tracking and medical SpO2 meter?
Hi Den! Just finished recording the sleep tracking video, which should release tomorrow, so stay tuned! The SpO2 test is on its way and should be done in the coming weeks. Have a great day!
@@TheQuantifiedScientist Cool! Thank you very much!
The Review is great, but I muss the comparison to the oxygen Level. Is it accurate?
Can you try the oppo watch and do review for that
I’m in the UK and was looking to buy one of these. But after looking at reviews of their customer service if things go wrong, I decided to look elsewhere. I prefer going into a store to buy items like this or tv’s , cameras , phones etc. And at the moment there are no stores in the UK selling these, it’s all online with delivery from Europe. No thanks.