Thank you so much for your video. I needed one like this that shows all of the steps easily and doesn't miss out bits like how to return the call back to original caller!
Hi Nikka, do you mean how to transfer a call using a physical handset, instead of the Web Application? If you need more help, please visit our website and we can have a chat www.zen.systems
Hi Danny, that's a great question. Until you pointed it out, we hadn't spotted it. I guess with one being a first name and the other being a surname, it slipped us by. When we get a chance, we'll see if we can edit this section and make the segment less confusing. Otherwise, I hope you found the video useful?
Thanks for explaining all those scenario's! Very well explained tutorial!
Thank you. We appreciate the feedback.
Thanks for explaining this
Thank you Clare. You are very welcome.
Easy to follow, much appreciated!
Thank you Alex :-)
Thank you so much for your video. I needed one like this that shows all of the steps easily and doesn't miss out bits like how to return the call back to original caller!
Hi Hannah, you are very welcome. We're really pleased that the video was useful. Thank you.
Thank you for a simple explanation 😊
Thanks Colleen. We're glad you found it helpful :-)
Hi, I have the old interface for 3cx, how do I transfer the call? It looks like those old phones, no option for conference, attended transfer.
Hi Nikka, do you mean how to transfer a call using a physical handset, instead of the Web Application? If you need more help, please visit our website and we can have a chat www.zen.systems
Why did you choose two Williams for the example? not a big deal for me but just to clarify that some people can get confused with it.
Hi Danny, that's a great question. Until you pointed it out, we hadn't spotted it. I guess with one being a first name and the other being a surname, it slipped us by. When we get a chance, we'll see if we can edit this section and make the segment less confusing. Otherwise, I hope you found the video useful?