The FUTURE of Remote Work | Simon Sinek
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- Опубликовано: 17 окт 2024
- Trust is vital to any team's success but trust can't be built during meetings or work calls. Trust is built when we're able to connect on a personal level in-between and outside our normal work obligations. That's why it's even harder for virtual and remote teams. So, it's vital that we create spaces (or schedule Zoom calls) that are dedicated to simply spending time together.
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Simon is an unshakable optimist. He believes in a bright future and our ability to build it together.
Described as “a visionary thinker with a rare intellect,” Simon has devoted his professional life to help advance a vision of the world that does not yet exist; a world in which the vast majority of people wake up every single morning inspired, feel safe wherever they are and end the day fulfilled by the work that they do.
Simon is the author of multiple best-selling books including Start With Why, Leaders Eat Last, Together is Better, and The Infinite Game.
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#SimonSinek
I started my new position, fully remote, in February 2021. My company is amazing we have virtual hang outs, work outs and coming up is a virtual quarterly gathering. They also do ice breakers where we meet people outside of our working team. I truly feel connected!
I think nothing will replace real life connection, real life society.
It sounds amazing. If you don’t mind me asking where do you work?
Please do share what company is this you work at? I’m betting it’s tech because they seem to get “social capital” right.
@@Stilo95 that's only because you have never tried anything else before. Be more open and give it a chance. You don't have to be on-site to connect to people.
Sorry nothing will replace real in person work.
After working for Netflix, starting remotely, and leaving after 6 months, this rings so true. I felt so disconnected from a company that only existed on a screen.
I'm all about remote work. It's the best thing ever for my creativity and productivity. If I have to go back to the office, my productivity is going to drop to how it used to be. Office politics is such a time sink
Are you in a technical position? How do you even measure productivity?
I've been working remotely for 11 years and have not met in person 99% of the people I have worked with. I have never worried about building trust. Business happens and money comes in, so there's no problem.
Same. Why the heck do we need to build relationships with people who we are not interested in?
@@reactivicky Agree 100%
💯
@@rob-fb5xs Outside of a business setting, I do agree with you. In a business setting, however, and especially in a corporate setting, it is all about optics. You do not like your corporate colleagues so much as tolerate them; you do not like corporate politics, but you see it as a necessary evil in the office climate. Remove the office; remove the politics; remove the close contact interaction; what are you left with? Purely result driven KPI's.
Next month I will start working remote. To be honest little bit worries because this is first time. But with the reward, i think it worth. Thank you for sharing your experience
In my opinion, the hardest part isn't making time for interaction, but the feeling of synthetic interaction vs biological interaction... It just doesn't feel the same, thus not being as authentic and as deep and strong...Thank you for helping us ponder on the matter...
Very True. Its politically correct to connect virtually because of covid.
As someone who does not like their coworkers, my job right now on a work from home status feels like a godsend since I don't have to put up with the drama, BS, and other human factors of work. I do agree on the part that less casual communication takes a toll on developing meaningful relations, but the flip side of it is that you're exposed to less drama.
EDIT: I wish remote working does stick around. Commuting and traffic just drains the time, money and energy that should've been better spent elsewhere.
100 percent agree teleworking allows you to be more efficient with less drama and micro managing
100% if you want to have social contact, then spend time with your family or friends.
Then do your work remotely
Yeah me too. I hate going to office and dealing with drama
@@padraic1983 definitely true. I studied MBA at the same time i am a gamer. I have many more close gamer friends than i have in my college
@@reactivicky same here ;)
I've been working remote since the pandemic began and we have no plans to go back to an office. It just doesn't make sense in my case. My work is 100% digital. The money I save by not having to commute everyday and not to mention the aggravation of having to deal with traffic. I have a 2020 Toyota Corolla that has less than 20K miles. If I were still commuting, that milage would probably be more than double. I'm not going back to the old ways. Added: We do zoom meetings just to see where everyone is with their projects.
1. Uber and Airbnb had tremendous success. According to Simon Sinek’s way of thinking, strangers staying in strangers’ homes all over the world and strangers driving strangers would have never been successful business models.
2. Lenders trust digital metrics (credit scores etc.), they do not build a personal relationship with borrowers to assess if they can trust them with loans.
3. WFH was a privilege given to the very few in the past. Long work commutes (harmful to the environment) and office distractions can decrease productivity (unless you are a VP/C-level executive with a corner office).
We live in a digital age - people pitch deals to Venture Capitalists and Angel investors and build initial trust via AR/VR. They don’t have to book hotels and fly to different states anymore. Times are changing, we can either pivot and evolve or be left behind with the old world views.
There should be a button to talk directly to another person on virtual conference calls - like in real life, only possible when that person is not already engaged in a private conversation with someone else. At the same time, the conference volume gets turned down, just like in a physical meeting room when you fade out of the general conversation. This function like a “mute all” feature is available to the host, to get everyones full attention once the presentation etc. begins.
I’m not working remotely since I am taking care of COVID patients in the hospital. I wish I was remote to this whole pandemic.
Thank you for your service and difficult work. I can't imagine how tough your job must be.
This is so great. Worked virtually for a year now and I can testify to he fact that building trust requires those physical meetings, as little as they can be.
Out of the the many things you've got right, I'd say this one is a minor exception. Bonding can happen via online gaming, and other activities, which we are still to identify and develop. For example, there are people I've became very good friends with, just by playing online games. Enough trust can be built by struggling with the same problem together. Yes it might be a bit slower than conventional face to face interactions, hugely depending on people, personalities and problems they are facing, yet ultimately fully remote team work could be just as good as normal team work.
Dear Simon, I was agree with you before but after experiencing more remote team working, I can say, trust can be built during meetings or work calls for sure if you talk with each other heart to heart. It is the main key to have successful long distance team working.
then why you waste you time to meet your parents ? Interact with them virtually too.
@@Atistatic Do you visit your parent to create trust?!!!
For sure it will be so better to work in the same place, but what I've shared is from my personal experience for remote team working and how I could create trust when there was no chance to work in the same place.
@@znbmir Pretty sure not, but you trust in your parents or the trusts with your parents are already made, because you were raised by them with "Personal contact". That's how those kind of bounds get created. You don't create bounds with distance.
That's why distances relationship are pretty hard and get break too easily. Simon Sinek explain this easily when two people do a hand shake and a big etc.
I don't know what concept of friend do you have. But i'm pretty sure that friends it's impossible to make it 100% virtually. Cuz the bound of trust it's too difficult with out live personal interaction.
I think trust comes from knowing that someone else cares and will be there to support you when you need them. Perhaps if we focus on the objective more than the medium we can learn new ways to develop trust regardless of the circumstances.
My team hired someone during the COVID lockdown and to this day I have never physically met him. The entire working relationship was done over video conferencing. And it was very successful. I do agree with Simon Sinek about the idea of having a regular catch-up just to talk about the news, make jokes etc.
Some great points! Our company has operated 100% remote since 2013 - with an entire team is spread out across the globe. When we meet in person we hug like family, and you are 100% right... the weekly huddles, the social interaction, the "HeroX Love Luau" (Valentine's) and the "Holiday Hoopla Hootenanny"... these need to be built into the plan for building a strong and connected culture. Our CEO, Christian Cotichini has done an incredible job of building the business, and supporting other companies to do the same.
I think picking up the phone for a quick call or quick check in has become more important.
As an introvert and misanthrope, I love remote work. I already have family, friends, and a pet I feel deeply connected to. I don't give two shits about establishing connections with coworkers other than to further my career (furthering is done to support my family). Remote work cuts down on the phoniness of work interactions, where I cannot discuss anything outside of work that's substantive, for fear of offending sensibilities.
THIIIIIS
brilliant
You’re exactly the kind of worker who should not be promoted just for the reasons you stated. Selfish of you to “use” coworkers to further your career. When as humans our highest calling is to help others and not use them.
I feel like you build relationships by taking the time to connect. Prior to COVID I can remember meeting people people for the first time in person and struggling to remember if it was the first time to meet in person because we had formed such great relationships without ever meeting in person. Seeing people’s faces and talking one on one (not just in group meetings) allows you to build those relationships. I 100% believe in video and taking the time to talk about things other than work. However, most importantly, is making time for one-on-one conversations outside of meetings. I do believe that remote work is here to stay.
“Don’t limit your challenges. Challenge your limits. Sharing some love from small RUclipsr
I have been remote working on and off for 20 years. What worked the best was starting up a skype call at the beginning of the work-day and leaving it going all day. Need to get up and get a drink of water? Leave the call going. Other person is on the phone? Leave the call going. Sometimes I'd butt into the phone call. Just like having the person sitting at a desk next to me. Had speakers and a desktop mike with noise cancelling (like a conf phone), so nothing tethering me to my seat or sitting on my head all day. Even my kids would come down and say hi after school. Did we do this every day? No, but it was more often than not.
Absolutely agree, but you can built trust remotely although not just trying to do it in group meetings. Chat or text randomly. Do spontaneous calls. And in general be more intentional with your words and actions. I'm amazed at some of the trust I've been able to build with people I've never met. But, it's harder. That intentionality can be exhausting. But not as exhausting as worrying about lack of trust
So true - trying to onboard 100% virtually when most of the team onboarded in person is alienating and quite a challenge.
First time I don't agree with you Simon, remote work was already inevitable before the pandemic, the advantages far outweigh disadvantages or concerns... companies and people simply need to adapt!
You are a blessing to mankind, Simon.
Indeed he is!
well, not this time :P
Great perspective! Thanks for sharing with us, Simon!
I'm totally okay with being remote for work and school! Makes commutes a breeze!
I worked on strategic projects for improving critical Food Operations - so that this important supply chain is working and improving, travelling in many countries during C19. The only thing different was more virtual meetings, real meetings in larger conference rooms, when standing up wear a mask, I was allowed in the office every day, and I was living in Hotels with cold food from the supermarket.
That's true about brainstorming, I think it works with small numbers, say 2 or 3 people but a full team would be a nightmare. And then there's the issue of slow Internet or other technical problems when you have online meetings with bigger groups. I love the idea of virtual lunches though. Really good way to interact and be casual without trying to sell anything which I think is missing from so called 'friendly emails' that you get which are obviously trying to sell you something. Having an open virtual lunch or coffee could be like having an open day where people are free to browse and just chat. Thank you
Yes, those informal "meetings" are where goodwill is built in the workplace. It's also when I get to know a person for who they are, not how they want to look professionally. Simon's ideas for meeting virtually sounds do-able and can help us get through to those times were teams can meet in-person. As a human, I would still believe that in-person interaction is still needed eventually for our wellbeing. Hopefully the situation gets better around the globe such that the occurrence of in-person gatherings is possible and more regular. Stay well and safe, Simon, everyone! :)
There is a new world coming, people are discovering formats where social connections actually can be built better together online. And those formats are transforming organisations like never before. A deeper quality of respect, appreciation, gratitude and trust has become possible that goes way beyond the chitchat of the past. It’s time to wake up to that new deeper quality of true Human connection (both digital and physical - because both are REAL) and embrace our future better selves.
Thank you for bringing up this topic Simon! I guess trust is fundamental for these challenging times. I have been working on team building projects since last year, and for my surprise, we are managing to connect people with ease and openness in an incredible way! I guess that being at home and "protected" by the computer, puts some of them to feel more safe to engage with other people. In this sense, i am observing some people even more available and open to share their vulnerabilities within the groups (as they are talking from this protected zone). It has been an amazing experience and surprisingly positive, which leads me to perceive that being online creates other powerful possibilities to engage and connect teams in a safe and reliable zone, even in hard and extremely limited moments such as this one! Thanks for your inspiring insights
We had this kind of 'fluid' style of working in my work before the COVID came. It was really cool indeed...
Simon ❤️ that trust definitely happens easier face to face, meeting, hallway, staff rooms etc. As teachers we will never be able to say I am not coming in but working from home and it's OK, to the others of you who can don't abuse these "privileges". 🙏 💘
@Simon Sinek great Simon number 21.
Nothing can replace human to human, in person interactions. I do believe that our entire course of technological innovations has been leading us to be able to communicate (and do work remotely). Imagine the last year without digital communication, as bleak as it was , it would have been harder (or impossible) without the tech. We just have to remember to keep the tech in balance. It will be interesting to see how it develops, and it may just help streamline, simplify and even strengthen how we communicate .
This is brilliant. Easier to achieve in person at work face to face outside of a virtual meeting where communication has been poor.
I’m about to quit a role that has been predominantly virtual owing to the pandemic, based on poor communication with others who “haven’t got my back”
But I work in another main role face to face with those that have my back. And I’m feeling better for my future exit strategy to help my health and learn to lead another day
@Simon Sinek thanks Si. Strange. Just dipped my toe in ETH investment. I’ll see if there is a link to Dave in your video description
As a person working in a remote team for a long time (way before the lockdowns), I haven't experienced any disconnect or trust issues with the folks. Of course, it's more fun to be able to meet all those wonderful people but I wouldn't say that it's been hard to communicate otherwise. It's probably because "we were ready" and the team+company cultures allow this to happen but I wouldn't unconditionally say that it's impossible to build trust in this world.
Simon - I share your thoughts.
It’s the art of handling the new challenges which will be an huge success factor now more than ever.
Been working remotely for 12 months now. Enjoyed the first month, have really not enjoyed the following 11 months, so much so, I left my job and got another one.
The lack of team bond forced me away. People only talk to you if they need something.
So be the leader that breaks that mold. Every group needs a leader, and leadership is not dependent on your position.
The fact that people don't bother me when they don't need something is one of the best things about working from home for me. I can be more productive without people popping into my office just to chat.
Again I think Simon is talking about loving what you do and being humanly invested in a team. I was talking to someone the other day who has started a new job and works remotely. Everybody has a work facade. The only way you will relate to the human being underneath is as Simon says, in between the formalities. Virtually you won't find those, unless you have a pre existing relationship. Henceforth people become corporate robots. Which absolutely suits people who are not invested in their job and don't like their co-workers and the distance grows.
Agreed Indeed!
Exactly not once did he mention “doing what you love,” in the beginning or anywhere in the video. Lol complete b.s. do what ur told, robot jargon, instead of knowing your own value. He’s spewing garbage lol
With my team we have weekly huddle, team trivia, weekly lunches, and other times we just jump on zoom to chat individually. Anything to keep us more engaged as a team cause we recognize we do well together. We all do miss being in person in the office. There are many people in my department I haven't talk to in a year.
It does feel a little awkward when I have to meet with new clients to discuss projects. I really miss the in-person kick off meetings.
I came to the same conclusion... good luck to all those changing the work... you can also build the trust by meeting your peers if your country allows that at least outside
Really good points.
Absolutely agree!.... we are taking advantage of strong established relationships pre-covid,... wait and see when we have to start closely relating with “strangers”,... a whole new game!.
Flexibility to choose sounds great 😃
I’m thrilled I set for notifications from u Simon. I don’t typically do that, but you always such have valuable information... how could
I not?? Thank you for sharing your wisdom n knowledge. Gratitude. 🙏🏽
THANK YOU..i hate working from home..no life separation and cant build any relationships.....i want to go back...even before this i didnt want to work from home.
Remember the movie Walle? Where everyone socializes digitally and never looks at real people? That where things seem to be going. And our brains can't coop with that.
I named my car after Wall-E
U mean the movie "Whale"? Or "Whalley"? Maybe "Wailie"?
you mean "cope". Coop is different.
Plenty of us are coping just fine, even better than the "before world" everyone seems to want to go back to.
The first time I saw that movie my stomach dropped because I knew that’s where we were headed as a collective. Have to have human contact.
I’ve been working from home since the beginning of the pandemic. Our department was never given this privilege to work from home prior to the pandemic. We made it successful, it works and has been great, but now we are told we have to go back to the office soon, after living this way over a year. The commute is so harsh and unnecessary. My health and well being is better since I haven’t had the rush rat race commute and long days. I eat better and don’t have to spend so much time food prepping for work lunches. Now I’m going to have to go back to less sleep, not enough time to do things like exercise, and long days due to a commute. It makes me very sad. I have a great workout routine now and that will end because I’m too exhausted when not working from home. But I can’t work closer to home because the salary won’t be enough as working downtown. I don’t have a husband to split the mortgage, I’m single and live on my own so I can’t quit to work closer and make less money. This is very sad and I’m hoping they offer us a hybrid policy to work some days from home. 😭
I'm hoping things ended up better for you two years later. Hugs from afar ~
Thanks... Simón 🌎
Absolutely. More than half of my team changed since the start of the pandemic and we saw each a other in person only a handful of times during summer. Fortunately, we worked it out, but definitely, not an easy feat.
I think it makes a lot of sense. . Thank you.
Same is true for something like tabletop rpgs like D&D. it CAN be done online, but it's nothing like sitting around a real table with people.
Building trust when you see people.... WOW, Simon! I thought being a coach and a media personality you know well that trust is not built when you see people face-to-face. It's other things that speak for your reputation, it's how you deliver the results.
Anyone who is reading this i wish you more success in abundance
This is only one part of the story, it is still possible and happened in my team twice..
IMHO that what you said about things can be fluid is optimum...
So true, having joined a new place during the pandemic am having issues building relationships and getting to know someone just over the phone.
I appreciate this perspective, Simon. I would love to see you and Matthew Kelly have a conversation about this and company culture in general.
Great Video Simon~
yes .... the first year was okay ... but if I have to change a company right now it will not be easy for new company.
a very interesting point
Thank you for the insights!
@Simon Sinekyou are a scammer. You are not Simon Sinek
Goodness! Thank you Simon.
Simon, what’s a poignant question we can ask in the team huddle?
It's incredible that reading pretty much of comments of this video Stephen Covey were pretty right. People still listen with intent to reply instead with intent to understand.
Hello,
May I have permission to use this clip as a part of consultation training for clients?
Yes, Together is better.... 😍😍😍
If you are working in well established company such as PLC, working remotely not a big deals. But if your working in startup or SME, it might challenge up a bit since they need to build up relationship first as a foundation of their company.
Simon, kindly answer this very important question as it is very complicated. How does "You don't choose your passion, your passion chooses you" means-quote by Jeff Bezos.
Otherwise ❤ from Pakistan.
You're right...
Agree with all of this 💯 Simon!
Absolutely right
this is most important thing people forget that the goodwill you have now with remote work is built by working together physically in office for years. This will not last long unless its renewed
I completely agree
This is so not true. How do we trust Amazon to get the job done? Because they get the job done, lots of times. I've been teaching online for a decade, people who don't know me still ask me to teach them after going to my free lessons or through word of mouth (not knowing ever meeting me directly). Trust if the result of consistently delivering.
“Impossible” is a strong word, Simon! I agree with you on so many things, but here you are suggesting that no ideas have ever been generated by a group of people working / brainstorming when they are not all in the same room. Really? And as for four people all interrupting each other (which you suggest would be rude ‘virtually’, but not ‘physically’) doesn’t this risk the great ideas of less confident people remaining unspoken or ‘group-think’ starting to creep in? You mentioned the need to create opportunities for people to connect virtually (I call this intentionality) to replace those ‘bump into people’ collisions - maybe this is how we need to adapt our thinking about brainstorming so that innovation is not paralysed when people - for all kinds of reasons - cannot all be in the same place.
With the right tools and structures, virtual collaboration and innovation can continue (I’ve been doing it every week!) and can even empower and engage people who would either not be able to travel to meet together (childcare issues etc.), or would be held back by ‘bigger personalities’ in the room. What do you think?
People don't trust each other at work - that's why I prefer to self employed and skip the politics.
That's a very myopic view. It is absolutely possible to build trust at work. Not easy, but possible.
Scheduling time to have these informal interactions actually allows for them occur. In the legal profession, everyone claimed that this kind of interaction would just naturally occur---so they put zero effort into building trust. And it never happened. At least with a remote environment it will be obvious that they put zero effort or care into building or they can step up and intentionally schedule this kind of thing.
I think the platform the build that 1-2-1 bond is exactly that. I think its very difficult to fill that void in a group, let alone virtually. So as someone mentioned below, pick up the phone and say hi.
Simon, i'm interessted in your vision of law enforcement organisations - leadership, healthy habits, etc.
Agree!
Thanks again Simon. 👌🏼🙏
So, in offline environment trust and bonds in a team happened automatically (by human nature craving for meaningful relationships) around scheduled bits of work. Companies and leaders were takimg them for granted. Now these activities need to be scheduled for. They need resources to happen: time, context, meaningful issues to work with (based on the just cause, preferably). They have become long-term investments that infinite-playing companies and leaders take on.
I always tried to avoid the small talk between meetings and I absolutely hate the scheduled "team building" activities. They just feel like a waste of my time.
Missed trust building moments are offset by the also missing trust eroding moments (forgetting someone's name, smelly perfumes, offputting comments, ... ).
While I agree on many of your views I don't on this particular one. I've met many new people virtually in the last few months and I didn't notice any of the disadvantages you mention. With some of them I only spoke several times without actually seeing them and this was an even better experience than meeting them live.
You present remote work and virtual meetings more dramatic than they really are. People will like or dislike each other the same way regardless wheather a meeting takes place in real life or virtually.
As far as small talk is concerned remote work is much more efficient as small talk is one of the worst things at work. We need and like it only because we spend so many hours there that we have to kill the time somehow. Would we work for at most six hours a day, there'd be no small talk and everyone would be super productive and could go home much happier without having to waste half of their time on storytelling.
You might want to take more time to think about it as your current way of thinking is completely inside-the-box and you don't or won't admit the huge advantages of working remotely.
It all depends.
Well my company expects us to do that in our free time - meet up with colleagues and bond. Even though we live in different parts of the country.
Em....no. I dont miss city working, I dont miss waiting at bus stops in the rain while inhaling car fumes. I dont miss the office environment it was stressful, I dont miss the 4 hours that was wasted commuting, I dont miss wasting money on buses either....I am at total peace now, I am also way more productive. Screw the office environment. Remote working is a complete blessing for me.
We aren't robots we are human's .
The thing we call technology we need only to make our life easier and better .
That is the one and only reason technology exist in the first place .
We are humans and we want to live like human's .
Humans are social n emotional beings. So we all need to interact with each other in person to build lasting relationships. Getting to know people online alone simply can't work the way in-person interactions do. Methinks corporate firms will gradually move to a hybrid work culture, even if some roles / functions may mostly work from home or from office. But there are pros n cons for both employees n firms who adopt WFH as the new normal.
More pros lol
My idol
This is so true it's not even funny. Also it's a lot easier to just "punish" people cause you don't even have to stare them in the eyes when you just decide to burn them for whatever reason, your little piece of authority allows it.
I honestly feel like we lost the humanity in the team effort, and this makes looking over your shoulder a must really, cause trust never really got to be built, how could it, there was no chances for it to be built
That´s an optimist statement. Would be great if it was socially accepted once this pandemic has passed.
Simon, you are right, but you are fighting a lost cause.
One of many examples: A friend of mine in NYC ,who's in his 20s, said that a friend of his had an appointment for her first COVID shot. She decided to cancel her appointment because she's content staying home and doesn't feel the need to get it because she doesn't have to see anyone in person and is perfectly content with it.
As a person who suffered from social anxiety, the only way I overcame was...to go out and I didn't have a choice. The support I had from friends, who I made thanks to human interaction, was fundamental. Had all this been available 20 years ago, I would've still been single with no kids. Everything will be so available to us with the touch of a button, that we will begin to question our very existence.
I’m thinking building trust is over rated. I’ve worked face to face with people I don’t trust. We still got the work done. I now work remotely on a new job with people I’ve only met face to face for a limited amount of time. Work still gets done.
Absolutely agree!
while i do agree work relationship suffer becouse of work at home, at the same time we have more time too build family relationship and strengthen them.. so it,s a trade-off, but family comes first, right?
We'll go to the 'office' to network and do the small talk one of two days a week. We''ll work at home. It's economically viable. That's what will drive the 'where'.
I disagree a little bit here. I've worked for a tech company almost 2 years. My first half at the office, the last year fully remote. When I was on site, I had my closer colleagues I have lunch, small talk, etc. and there were people I couldn't never get close. At the same time I have colleagues in other countries and our relationship is been always remote, and we get along just fine. When working from home I could connect better with some people I was more distant when we were in person, and I have a few new colleagues I've never met in person and we are very close and have more personal talk. My point is that being in person or remote doesn't really affect your ability to connect with people. There are people who doesn't matter where, you will never connect, and there are another people to whom you'll connect, no matter what. It's just mutual sympathy I guess.
By the way...you can always have small talk when you are waiting for people to connect to meetings, or after the meeting is over.
I see a possibility to give a needed boost to bar, restaurant and hte like. Where people from companies will hold their meeting there.
It would be a boost to those bars and such who suffered a lot during Covid-19 as well as giving the opportunitu to see colleague face to face while still being able to telework.
What will change though, is that meeting will happen when NEEDED and not because the boss ASKED to.
just my 2 cents ;)