22 Hours On World's BEST Business Class, GONE WRONG (Emirates A380)
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- Опубликовано: 17 май 2024
- I went on a massive 22-hour journey in what's often touted as the world's BEST Business Class - Emirates A380.
I've been dying to share about the Emirates experience because it's one of my favorites. But as the title suggests, things don't always go according to plan.
Our layover in Dubai takes an unexpected turn. How do you cope with a 22-hour flight when things start to go south?
Join me as we uncover the truth behind the world's BEST Business Class in today's video!
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Absolutely shocking, in my opinion Emirates totally let you down with both customer services and there staff, especially the lady in the lounge area, they all need re training or removing from there jobs.
This type of service for the price you paid was disgusting.
:,) Yes, I really hope it was just a one-time experience. I definitely was surprised about the quality of this particular flight.
Finally, Finally - through the magic of algorithms the female Josh Cahill. She's Awesome !!
I have never heard of having to buy business class lounge access ticket before. It should be included in your flight ticket... it was in mine back in 2019 plus chauffeur service to and from the airport
I’m sorry if I spend $5000 on a ticket, you better believe that everything better be in order
Exactly 🥲
You can do the same route with Qatar in Q suites fir almost half the price and double the pleasure
And paying 150 usd for lounge access after paying 5k for business class is hilarious
sadly I have to say - and I have lived in Dubai now for 20 years- that lately all this happens quite frequently on the EK flights. What I really do not appreciate is the "atitude thing" that you mentioned, which nowadays seems to be company policy at Emirates. The planes are full, so apparently they think they can afford that kind of passenger treatment, BUT: once a reputation is damaged, it is nearly impossible to repair.
Sadly this is true, I hope this makes the airline improve their service because I really believe in the quality they can give (I've had multiple good experiences with them)
It's another experience showing that the crew is important and can make THE difference. Sometimes the Emirates crew can be a bit haughty. But I've had great flights with them too. But yes, nowadays where ticket prices are so high, one can indeed expect excellent service. I can't comment on the lounge situation. Some tickets don't include access, and one should always check the conditions beforehand. And another tip: Not all travelers like to be filmed. But thank you for your video. Maybe it will help Emirates improve their service. Because nothing is better than a great business class flight.
Thank you for your tips and your comment, I agree regarding helping Emirates improving their service for the future.
I love your energy.
Subscribed 📫
I appreciate it!
Thanks for the information!
The first time I flew on Emirates was in 2015. I flew from John F. Kennedy to Dubai and then to Seychelles.
I have not encountered “rude staff“ but I have noticed that some levels of the service that I expected have declined. For example: the flight attendants used to wear nice little flag pens that either told their country of origin or the language that they spoke. They stopped using the flag pins. I was disappointed about that.
I am a very tall man. I’m about 6 foot tall. I originally flew in of the seats near the emergency exit that had no seat directly in front of it. Back then I didn’t have to pay extra money but the next time I flew with Emirates to Dubai and then to Thailand. They made me pay more money for that seat. Therefore, I stopped flying in their economy, and I started flying in business class.
The flight that I took with them was to Dubai and to Maldives. I had no issues with that at all.
My next trip is going to be on ANA business class “the room”. JFK to Haneda to Indonesia, BALI.
I would have used Emirates, but it wasn’t as efficient a route.
Good luck on your future flights! I've never seen them wear pins at all, but I'd imagine it would be a nice touch and a good conversation starter too
Oh no... my whole family is planning to go to vacation with Emirates very soon, and we want to experience the business class for the first time. I know its not every time, but this kind of make me think twice.
Some elements of this are disingenuous. $5000 sounds like a lot, but for the ticket to not include lounge access it was purchased in a budget 'special' ticket bucket. Some context here would have been helpful and you could have cited to the "regular" ticket price as a reference. No excuses for poor passenger behavior, or poor seat quality. Emirates have different A380 layouts etc and no doubt the older frames get sent to places like Bali.
It should be automatically lounge access for business class tickets, I can't understand why you have to buy lounge access
The cheapest Special fare disallows the lounge access that's normally included (along with higher change fee and no seat selection until check-in), so access after the fact has to be purchased separately and these have a 4 hour time limit. May or may not be worth it based on how long you're in DXB and how much more are the full access fares (starting at Saver the next one up).
Yes ure right ✅️ emirates is gone down the in everything. Fly Qatar 🇶🇦 Airlines much better friendly staff 👌
u should definitely try Qatar airways
luc ur content😀
I tried that same seat at the back!! Horrible noise!! Will never repeat, always chose front seats, of not available I would travel economy. And also its completely illegal to vape on the plane, I would have video recorder that and showed it to the police at dubai Airport as soon as landed. Horrible lounge lady, I would have taken her name and write an official complaint to emirates. Hope you have better experience.
Thank you.
there's a reason chinese look down on south east asain.
I switched to Qatar which I had one incident in Dubai.
I’m a just a silver class, but I have access to Dubai lounge.
The staff, which I still remember her name, actually passed a rude remark in her native language which I understood that even I have access to Business class lounge..
What a well done video with excellent commentary and editing! You are right; even the best companies can have a bad day. But a poor attitude from someone in a hospitality or service role is one of the most aggravating things! ❤ NL. Tot ziens!
Any issues for anyoke who faces with the airline, directly make a complaint online and you will be compensated
Good to know!
try qatar qsuiites easily better than emirates.
It’s honestly quite absurd to own a business class ticket (directly bought and not upgraded into) and do not have a right to enter the business class lounge. At least have a service similar to Lufthansa where they keep business and senator lounges, which are on different levels but still offer you complementary accommodation while holding the ticket
It is disappointing when passengers don’t observe good etiquette like getting drunk etc. it makes flying long haul so unpleasant! Shouldn’t the business lounge be part of Emirates business class service?
I'd rather fly on qatar or singapore
This lady is hiding something. I have flown business class with cash. I was never asked to buy lounge stay during my layover. Also no difference when I bought business class using points.
next time try singapore
you thought you could get away with charming some hapless arab into letting you in for longer than you paid for but got owned by the female desk agent xD
Zoveel betalen en nog geen toegang hebben tot hun lounge in Dubai, triest. Wij hebben vroeger regelmatig met Emirates gevlogen zowel in business als in first. De prijzen waar toen veel beter dan nu. Wij vlogen naar Thailand en nu meer recent naar Bali. We zijn echter naar Qatar Airlines overgestapt omdat de prijzen beter waren en ook de service die je daar kreeg.
Echter in 2023 zijn we met Qatar Airlines in economic naar Bali gevlogen, zij vroegen ook rond 5000€ voor business wat schandalig veel is. Begin 2024 hebben we Singapore Airlines naar Bali geboekt aan 2300 € wat redelijk is.
Ja soms zijn er crew members die onvriendelijk zijn maar dat is ons nog niet dikwijls overkomen. Prima verslag dat je gemaakt hebt!!
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I have not booked Emirates before but subscribed to their emails hoping to get. a decent deal by booking direct with them.
I always book Business Class for my long haul flights and was used to paying between 2.5x to 3x the price of economy seat.
In the las t 18 months or so Emirates seem to be charging 4 to 5 times the price of economy for a biz class ticket, so I just choose an alternative airline.
Now I don't know about Emiates but they are probably similar to British Airways and Cathay Pacific in that they laid off most of their staff in the worst of the pandemic era.
Hence they are hiring less experienced staff to make up the numbers and on the whole these Newbie staff have a big lacking in customer service skills compared to their predecessors.
I know it is a tough job and there are probably more grumpy passengers around too now, but it will just get escalate.
Let's hope that these airlines wake up and turn it around bringing a better experience for both passengers & flight crew, let's face it they both need each other
Ahh yes, you're right. I didn't take into account the effect of COVID on the airline's quality and their staff. I really feel sorry for all the layoffs that happened. Hopefully they can rebound from it.
Can I ask you what nationality the person in the lounge reception
It doesn't matter. They all receive the same training in Dubai. They don't have different training in different countries.
Very smart answer, if they receive same training then why emirates put rating in every check in desk and in every screen in the airplane , can you answer Mr smart
Emirates I am not surprised or shocked. Do not fly these airlines absolutely disgraced
Emerates officers should get an action against that lounge working women.
Clients or customers are the main key to any service.
Why are they that much arrogant ???
Next time , try Qatar.
i will never fly with this lousy airlinbes esp after comfirming my experience with yours