I have the S4. If you get the old style brush roll for it, it performs MUCH better on carpet. I'm surprised Roborock doesn't know this yet because it would be a great idea to sell them with the old style brush roller already installed in them. It's not a problem with the vacuum, it's because the new style brush roll is too dense and has too many bristles to push through thicker carpets.
From another review it was also stated that on medium pile and greater the edge detection sensors get confused and the vacuum thinks about to fall into the abyss. This is why the vacuum stops and he had to go in to the app and tell little buddy he was ok and to keep reverse blowing.
I had a bunch of Neato robot vacuums over the years. When I installed new deep pile carpeting the vacuums could not even move on the carpet. I used my normal vacuum for about a month then I tried the robot on the carpet again. It worked perfectly on that same month old carpet. I think there is something on the surface of new carpets perhaps from the manufacturing of it that cause the wheels to slip. I have a friend who had the same problem with a high end roomba. He had his carpets professionally cleaned and suddenly his robot vac worked fine on the carpet. Just a thought.
I have this model. Had the same issues. Sent the same video to Roborock and firmware update.... Remove the edge cleaner. No more problems. Even does my fluffy high pile rugs now. Edge cleaner only really works on hard floor anyways.
I was having the same problems with the roborock s5 getting stuck on carpeting. The remedy for the S5 was to go into the settings menu of the Mi Home app and under vacuum settings turn on carpet mode. The S5 has worked flawlessly ever since.
I am curious to know if the app for the S4 has a setting similar to the one (carpet mode) I mentioned in my initial comment. If so does this solve the problem of the S4 getting stuck on carpets?
@@justadbeer If you are having the problems mentioned in this review on carpets I would strongly suggest switching apps to the Mi Home that does have the "carpet mode" setting and support for the S4.
I have a new Roborock S5 Max. I got it because it was supposed to be specially designed for mopping. IT DOES NOT MOP! It has a "mopping" attachment and a water reservoir, but it doesn't do anything I would call "mopping." At most, it drags a slightly (and I mean SLIGHTLY) damp cloth around the floor. You might call what it does, "dusting," but I don't think you can fairly call it "mopping." It just picks up the little bit of dust that the vacuuming misses. It does not really clean the floors. I'm telling you this because the S4 has the same controls, more suction, and a MUCH smaller price tag. The ONLY thing it is missing is the "mopping" feature -- which is virtually useless anyway. So if you are making a choice of vacuum robots, go for the S4, It is a much better deal.
I'd say that mopping is such a different task to vacuuming that a purpose-made bot is going to be the best way to go for that function. It seems to me that there does not yet exist a satisfactory mopping bot. As amazing as Roborock's navigation is, it would suck for mopping IMO purely from the fact that it goes over the same spots so often - leaving wheel tracks in the freshly-mopped areas, etc.
Returned my S5 within a week. Only one-map feature limits this for people who live on single-level dwelling. Do yourself a favor and get one that has multi-floor mapping function as well as detect carpet as no-mop area when using the mob feature. Run time also is very limited for the S series (S4, S5, S6). Got a Deebot Osmo 950 and loving it. I can set it on different floors and it will recognize which map to use and clean accordingly based on which area I have scheduled to clean.
Sounds like the carpet was triggering the cliff sensors if it's blocking light getting into them. Same with black/dark carpet. It can confuse the cliff sensors. There's a workaround by taping white paper over them, but that's no good if there's a potential fall risk.
It's not the brushes it's the layout of the drive train. The S4 uses the same drive train as the original roborock vacuum when on carpet the torque of the wheels will cause the vacuum body to press down against the carpet making the friction to much and the wheels would loose traction and start spinning out . They fixed this buy moving the laser mapping pod up into the center and reversing the layout of the wheel drive motors mirror opposite of the way it was. This design is the same as the Roombas and this is NOW THE the model S5 and S6. Now when the torque of the wheels pushes into carpet the torque lifts the body of the vacuum up away from the carpet reducing the friction and let's the wheels keep their traction with no spinning out.
That's something I hear first time after tons of reviews. And seems like true. Compared pictures of 1Gen Xiaomi, S4 and S5/S6. Small correction though, S4 is newer than S5/S6...but yes, has the same design flaw as 1Gen Xiaomi vacuum cleaner
I agree. I have my S5 just cleaning my theater. Works great on my flat carpet. I can put it in the rest of house and it fills up quick getting all the cat hair off my wood floors. It does say avoid dark or heavy plush carpet.
It doesn't seem to have bump sensors around the edge? I think it's using resistance in the drive system alone to decide it's hitting something, which means the thick carpet is being read as hitting an obstacle. If they just turn down the sensitivity, the thing will get stuck against walls. I think it's an unfixable design.
The entire front half of the bot is a bumper. It has two edge sensors at the 3 and 9 o'clock positions as well. That having been said, I think it is definitely using the movement resistance as its "I'm stuck" metric. I have a cat tree and its base caused all sorts of confusion for my S4. It did eventually realize that it couldn't go onto the base, and moved on, but seeing it get hung up and derping around for 5 minutes earned the cat tree a no-go box on my map. :)
I'm VERY new to the robotic vacuum lifestyle. Before hand, I could never afford it and just simply downed how long it would take to clean an average sized room. Recently at work, they marked down one of the ones we carry, the Ecovacs Deebot N79, from it's $279 price tag to $150. I instantly jumped on it, based on a guest's past experience with the same model, it worked well and I have medium pile carpet. The only complaints I had was it took sometimes 10+ minutes from the thing to locate it's charging base, even passing it multiple times! I just got to the point where I would pick it up and place it back on the dock myself. Then there would also be the times where it would "bounce" while going one direction on the carpet and then going the opposite way on the same patch it went smoothly. About a week ago, I got a notification from Woot! that there was a sale going on for the Ecovacs Deebot 901, it's much more expensive brother, from it's $400-$450 price tag to $199. I instantly packed up the N79 and bought the 901. The last week with the 901 has been fantastic. It also has LIDAR mapping capabilities and has no issues with low or medium pile carpet. The only gripe I have with this one is that it had "lost" it's location once and it took five minutes before it started back on it's normal routine. However, it seemed that the robot vacuum remembered the virtual boundaries I made for certain locations, but they were all off by 1"-2". I deleted the map and started it again, no issues since.
Kinda want lego house or something to periodically change the mapping to mess with the little dungeon crawler. Would also like to see it have a cuter voice actor like one of those anime house maids. Question tho... have you ever tripped or stepped on one of those robosucks by accident?
How is the tech support/repair system with RoboRock? I had a Shark Ion for just over a year before it started having all kinds of problems (brush roller motor went out, motherboard failure, etc.) Does RoboRock have a repair facility where you can send off your robot and actually get it fixed? Because Shark does not. They will send you a replacement brush and filter maybe and then tell you there's nothing else they can do except offer you a discount on a new one which is a terrible deal. Don't want to run into this problem with another company.
RoboRock IS a name brand company and is owned by Xiaomi which is a huge tech company based out of China that makes tons of high quality devices. RoboRock's are also consistently rated as some of the best robo vaccuum's on the market and are better than Roomba's (I own both).
raysup I had to watch half the vid to see why I said that. The mapping technology, the reverse blowing power, are great. I would have bought this if I had hardwood floors .But my Roomba 960 has those double rubber brushes and works seemingly pretty well on my thick carpet for cat hairs.
TrillasAdventures I think the S5 is the better deal and the brand new S5 Max is now their best. The only thing they don’t have is a large container in the base to allow it to empty the internal bin. Once they add that I’ll probably buy a new one and move the 5 to one of my other floors.
Where is the best place to setup the recharging station? I'm waiting for my s4 to arrive Friday. I once had a iLife and recommended to put in the middle of the house. I have one level and area rug on Hardwood floors.
if the S4 have "cliff sensors" as the S5 , then it is most likely those messing it up. My S5 did the same until i disabled the sensors . bu I only have 1 floor and no stairs so it is safe to do so..
How many people were are itching to look at the AI code? Imagine if they ever made it open source, how many improvements people could make to the decision algorithms.
I really wish I could find data on how the sucking power and main brush power compare to an older Neato XV21 ... =/ would really love to know before pulling the trigger. Anyone know? Ive had the XV21 for at least 5 years and its been nothing but a flawless tank, just wondering if newer bots nowadays perform any better.
get the roomba i7 or the i9 with the with Automatic Dirt Disposal base. they will have no problem with your carpet. i have the i7 and it blows everything out of the water
@@joyjoy534 That's what led me to choose the Roborock S4. To me, LIDAR was a must-have feature. Self-emptying base was a very-much-want feature. The only choices with those two were the i9 (way too expensive) and the Proscenic. Some youtubers are raving about the Proscenic but I just don't trust the brand. It doesn't have a track record of happy owners, and the base for it isn't even in stock anywhere right now anyway thanks to the Covid-related trade interruptions with China. Plus the base seems to not work very well compared to the others on the market. The Shark pro has seemed like a well-performing, affordable alternative, and I loved the bagless design of the base, but it doesn't have Lidar and something tells me that it's more cheaply-made than Roborock, Roomba, and Neeto.
@@miked3723 Not when you get it on sale during the holiday season. If 950 is too rich for you, there is the 930 which has the exact same specs with the exception of shorter runtime for smaller home. I opted for 950 since my house is easily 3x the average US home size.
Your saying a robot twice the price is better, im sure it is. That's why its twice the price. Sure you might have got it on a holiday discount but I am sure the others were also on discount and so its still twice the price. Im not sure what your point here is though?
paulmaldonado1969 May I ask what about the S4 disappointed you? I just ordered one after seeing many great reviews but I’m starting to have second thoughts after seeing some mixed reviews.
Watch it on your router. it talks to xiaomi in china. Now they know what you have in your house and can listen to you. You didn't want the google spy but you got the chinese spy instead. Good Job! lol.
Don't know if firmware updates have further improved things or not, but my own S4 has no problem whatsoever doing medium pile carpet, even the parts where the traffic is low and the pile is thicker. It has not ever done so much as one of those "obstacle loops" on the carpet.
I have the S4. If you get the old style brush roll for it, it performs MUCH better on carpet. I'm surprised Roborock doesn't know this yet because it would be a great idea to sell them with the old style brush roller already installed in them. It's not a problem with the vacuum, it's because the new style brush roll is too dense and has too many bristles to push through thicker carpets.
From another review it was also stated that on medium pile and greater the edge detection sensors get confused and the vacuum thinks about to fall into the abyss. This is why the vacuum stops and he had to go in to the app and tell little buddy he was ok and to keep reverse blowing.
I had a bunch of Neato robot vacuums over the years. When I installed new deep pile carpeting the vacuums could not even move on the carpet. I used my normal vacuum for about a month then I tried the robot on the carpet again. It worked perfectly on that same month old carpet. I think there is something on the surface of new carpets perhaps from the manufacturing of it that cause the wheels to slip. I have a friend who had the same problem with a high end roomba. He had his carpets professionally cleaned and suddenly his robot vac worked fine on the carpet. Just a thought.
I have this model. Had the same issues. Sent the same video to Roborock and firmware update.... Remove the edge cleaner. No more problems. Even does my fluffy high pile rugs now. Edge cleaner only really works on hard floor anyways.
Dude, you just made my day! That totally fixed it! Woo-hoo!
When you say the "edge cleaner" are you referring to the side brush?
I was having the same problems with the roborock s5 getting stuck on carpeting.
The remedy for the S5 was to go into the settings menu of the Mi Home app and under vacuum settings turn on carpet mode.
The S5 has worked flawlessly ever since.
I am curious to know if the app for the S4 has a setting similar to the one (carpet mode) I mentioned in my initial comment.
If so does this solve the problem of the S4 getting stuck on carpets?
@@danimal107 - It does not. It has Map saved mode, indicator lights, Robot time zone, and Do not disturb mode
@@justadbeer If you are having the problems mentioned in this review on carpets I would strongly suggest switching apps to the Mi Home that does have the "carpet mode" setting and support for the S4.
@@danimal107 can you just switch apps like that? Or would I just have to purchase the s5 instead
I have a new Roborock S5 Max. I got it because it was supposed to be specially designed for mopping. IT DOES NOT MOP! It has a "mopping" attachment and a water reservoir, but it doesn't do anything I would call "mopping." At most, it drags a slightly (and I mean SLIGHTLY) damp cloth around the floor. You might call what it does, "dusting," but I don't think you can fairly call it "mopping." It just picks up the little bit of dust that the vacuuming misses. It does not really clean the floors. I'm telling you this because the S4 has the same controls, more suction, and a MUCH smaller price tag. The ONLY thing it is missing is the "mopping" feature -- which is virtually useless anyway. So if you are making a choice of vacuum robots, go for the S4, It is a much better deal.
I'd say that mopping is such a different task to vacuuming that a purpose-made bot is going to be the best way to go for that function. It seems to me that there does not yet exist a satisfactory mopping bot. As amazing as Roborock's navigation is, it would suck for mopping IMO purely from the fact that it goes over the same spots so often - leaving wheel tracks in the freshly-mopped areas, etc.
Returned my S5 within a week. Only one-map feature limits this for people who live on single-level dwelling. Do yourself a favor and get one that has multi-floor mapping function as well as detect carpet as no-mop area when using the mob feature. Run time also is very limited for the S series (S4, S5, S6). Got a Deebot Osmo 950 and loving it. I can set it on different floors and it will recognize which map to use and clean accordingly based on which area I have scheduled to clean.
Sounds like the carpet was triggering the cliff sensors if it's blocking light getting into them.
Same with black/dark carpet. It can confuse the cliff sensors.
There's a workaround by taping white paper over them, but that's no good if there's a potential fall risk.
I'm not sure i'd want a vacuum cleaner that is smarter than me.
It's not the brushes it's the layout of the drive train. The S4 uses the same drive train as the original roborock vacuum when on carpet the torque of the wheels will cause the vacuum body to press down against the carpet making the friction to much and the wheels would loose traction and start spinning out . They fixed this buy moving the laser mapping pod up into the center and reversing the layout of the wheel drive motors mirror opposite of the way it was. This design is the same as the Roombas and this is NOW THE the model S5 and S6. Now when the torque of the wheels pushes into carpet the torque lifts the body of the vacuum up away from the carpet reducing the friction and let's the wheels keep their traction with no spinning out.
That's something I hear first time after tons of reviews. And seems like true. Compared pictures of 1Gen Xiaomi, S4 and S5/S6. Small correction though, S4 is newer than S5/S6...but yes, has the same design flaw as 1Gen Xiaomi vacuum cleaner
You could have called it 'inhaling'... :o)
I have the Xiaomi Mi RoboRock S5 and I love it. I don't have any of that horrible carpet in my home though.
I agree. I have my S5 just cleaning my theater. Works great on my flat carpet. I can put it in the rest of house and it fills up quick getting all the cat hair off my wood floors. It does say avoid dark or heavy plush carpet.
Does it pick up spilled beer while live streaming? Asking for a friend.
confirmed it does not..
It doesn't seem to have bump sensors around the edge? I think it's using resistance in the drive system alone to decide it's hitting something, which means the thick carpet is being read as hitting an obstacle. If they just turn down the sensitivity, the thing will get stuck against walls. I think it's an unfixable design.
The entire front half of the bot is a bumper. It has two edge sensors at the 3 and 9 o'clock positions as well. That having been said, I think it is definitely using the movement resistance as its "I'm stuck" metric. I have a cat tree and its base caused all sorts of confusion for my S4. It did eventually realize that it couldn't go onto the base, and moved on, but seeing it get hung up and derping around for 5 minutes earned the cat tree a no-go box on my map. :)
I'm VERY new to the robotic vacuum lifestyle. Before hand, I could never afford it and just simply downed how long it would take to clean an average sized room. Recently at work, they marked down one of the ones we carry, the Ecovacs Deebot N79, from it's $279 price tag to $150. I instantly jumped on it, based on a guest's past experience with the same model, it worked well and I have medium pile carpet. The only complaints I had was it took sometimes 10+ minutes from the thing to locate it's charging base, even passing it multiple times! I just got to the point where I would pick it up and place it back on the dock myself. Then there would also be the times where it would "bounce" while going one direction on the carpet and then going the opposite way on the same patch it went smoothly.
About a week ago, I got a notification from Woot! that there was a sale going on for the Ecovacs Deebot 901, it's much more expensive brother, from it's $400-$450 price tag to $199. I instantly packed up the N79 and bought the 901. The last week with the 901 has been fantastic. It also has LIDAR mapping capabilities and has no issues with low or medium pile carpet. The only gripe I have with this one is that it had "lost" it's location once and it took five minutes before it started back on it's normal routine. However, it seemed that the robot vacuum remembered the virtual boundaries I made for certain locations, but they were all off by 1"-2". I deleted the map and started it again, no issues since.
Kinda want lego house or something to periodically change the mapping to mess with the little dungeon crawler. Would also like to see it have a cuter voice actor like one of those anime house maids.
Question tho... have you ever tripped or stepped on one of those robosucks by accident?
I heard S4 is not good with carpets. You will do better with S5, S5 Max etc
So it reverse blows well, but the navigation on thicker carpet... Sucks.
How is the tech support/repair system with RoboRock? I had a Shark Ion for just over a year before it started having all kinds of problems (brush roller motor went out, motherboard failure, etc.) Does RoboRock have a repair facility where you can send off your robot and actually get it fixed? Because Shark does not. They will send you a replacement brush and filter maybe and then tell you there's nothing else they can do except offer you a discount on a new one which is a terrible deal. Don't want to run into this problem with another company.
That’s why I stick with the name brand like Roomba haha
RoboRock IS a name brand company and is owned by Xiaomi which is a huge tech company based out of China that makes tons of high quality devices. RoboRock's are also consistently rated as some of the best robo vaccuum's on the market and are better than Roomba's (I own both).
raysup I had to watch half the vid to see why I said that. The mapping technology, the reverse blowing power, are great. I would have bought this if I had hardwood floors .But my Roomba 960 has those double rubber brushes and works seemingly pretty well on my thick carpet for cat hairs.
the S50 is so great . i got that one on sale and so far love it.
Dude you forgot to calibrate your vacuum in app. They can lift up for biger carpets.
I bought my s5 like 2 weeks beofre the s6 came out.. either way mine has been great other than having to cover the edge sensors to work with my rugs.
TrillasAdventures I think the S5 is the better deal and the brand new S5 Max is now their best. The only thing they don’t have is a large container in the base to allow it to empty the internal bin. Once they add that I’ll probably buy a new one and move the 5 to one of my other floors.
Where is the best place to setup the recharging station? I'm waiting for my s4 to arrive Friday. I once had a iLife and recommended to put in the middle of the house. I have one level and area rug on Hardwood floors.
How would you compare roborock s4 to coredy r750? Any experience?
It doesn't even have to be reverse blowing, it is just blowing...into the unit itself
if the S4 have "cliff sensors" as the S5 , then it is most likely those messing it up. My S5 did the same until i disabled the sensors . bu I only have 1 floor and no stairs so it is safe to do so..
Couldn’t you just cover the sensor, then set a no go zone near a stair set to avoid a fall?
How many people were are itching to look at the AI code? Imagine if they ever made it open source, how many improvements people could make to the decision algorithms.
very interested in purchasing ...
What is the new app called? The manual only has the "Mi Home" app listed.
roborock has their own app now, just search for Roborock
You remind me of Woodysgamertag If he never got married.
Thanks , I did not know there was another app...If it is roborock app? Can not get the mi home to connect.
Can we expect an electronic duster review with reverse-sucking jokes?
Can you export the map that it makes to use for custom maps in video games or home automation applications?
I really wish I could find data on how the sucking power and main brush power compare to an older Neato XV21 ... =/ would really love to know before pulling the trigger. Anyone know? Ive had the XV21 for at least 5 years and its been nothing but a flawless tank, just wondering if newer bots nowadays perform any better.
They're smarter but they don't pick up more dirt.
What’s the best for a lot of pet hair
DyingCosmic it’s said to be the roomba. Because it uses double rubber rollers. I can confirm it picks up so much hair
Those toys on the shelf behind you indicates this video is for kids. $42,000 fine. -- The FTC.
get the roomba i7 or the i9 with the with Automatic Dirt Disposal base. they will have no problem with your carpet. i have the i7 and it blows everything out of the water
Lidar mapping is way more precise and superior than camera based mapping that iRobot is still using.
@@joyjoy534 That's what led me to choose the Roborock S4. To me, LIDAR was a must-have feature. Self-emptying base was a very-much-want feature. The only choices with those two were the i9 (way too expensive) and the Proscenic. Some youtubers are raving about the Proscenic but I just don't trust the brand. It doesn't have a track record of happy owners, and the base for it isn't even in stock anywhere right now anyway thanks to the Covid-related trade interruptions with China. Plus the base seems to not work very well compared to the others on the market. The Shark pro has seemed like a well-performing, affordable alternative, and I loved the bagless design of the base, but it doesn't have Lidar and something tells me that it's more cheaply-made than Roborock, Roomba, and Neeto.
This robot have te funcion multiple flor map sistem???
There is no such thing as "sucking" there is only pushing.
It's not made for fluffy carpets
Deebot Ozmo 950, best on the market!! Check the reviews. I've had one for 2 weeks to replace a Roomba 880, and I love it.
Yup Deebot Ozmo 950 wins on run time, multi-floor mapping, auto detect 'no-mop' zone when mopping is activated.
It's also double the price of the Roborock S4
@@miked3723 Not when you get it on sale during the holiday season. If 950 is too rich for you, there is the 930 which has the exact same specs with the exception of shorter runtime for smaller home. I opted for 950 since my house is easily 3x the average US home size.
Your saying a robot twice the price is better, im sure it is. That's why its twice the price. Sure you might have got it on a holiday discount but I am sure the others were also on discount and so its still twice the price. Im not sure what your point here is though?
Can u use the new app with the s5?
You can also get a 1 inch or half inch furniture riser so the robot can get under your couch.
Returning mine very disappointed what a waste of money .
paulmaldonado1969 May I ask what about the S4 disappointed you? I just ordered one after seeing many great reviews but I’m starting to have second thoughts after seeing some mixed reviews.
Nice vid again bro
So it really has gone from suck....to blow.
reverse blow...
'cause logic is my game lolol
Watch it on your router. it talks to xiaomi in china. Now they know what you have in your house and can listen to you. You didn't want the google spy but you got the chinese spy instead. Good Job! lol.
First
sounds like a very bad vacuum... no much amazing if is going to stop when cleaning carpet... wtf...
Don't know if firmware updates have further improved things or not, but my own S4 has no problem whatsoever doing medium pile carpet, even the parts where the traffic is low and the pile is thicker. It has not ever done so much as one of those "obstacle loops" on the carpet.