How VisionRT Simplified Documentation for 3,000+ Medical Systems | ProProfs Case Study

Discover how VisionRT, a global leader in motion management for radiotherapy, leveraged ProProfs Knowledge Base to optimize their documentation and information management. With over 3,000 medical systems installed worldwide, VisionRT needed a robust, flexible, and easy-to-use platform to manage and distribute technical information efficiently.
Problem: VisionRT faced challenges in providing efficient access to documentation and technical information for their rapidly growing number of high-end medical systems. Traditional methods were resource-intensive and difficult to scale as their customer base expanded globally.
Solution: ProProfs provided VisionRT with a comprehensive solution that included:
* Centralized documentation management, making technical information easily accessible to both internal teams and customers.
* A user-friendly interface requiring no extensive IT knowledge, ideal for hospital environments with strict IT protocols.
* Flexible access controls, allowing different user profiles to access relevant materials.
* A unified platform combining both Knowledge Base and LMS, simplifying resource management.
Michel Gehler, Director of MIS & IT at VisionRT, emphasized, "The integration of both the knowledge base and LMS on one platform was crucial. ProProfs made it easy to manage and distribute our technical information efficiently."
Results: Implementing ProProfs transformed VisionRT's knowledge management approach, leading to significant benefits:
* Enhanced information accessibility, reducing the need for travel and in-person sessions.
* Improved resource management and customer satisfaction through streamlined documentation.
* Increased sales and support for their 3,000+ installed systems worldwide.
Join us to explore how VisionRT's strategic use of ProProfs revolutionized their knowledge management, driving better outcomes for their customers and business.
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