Hi, thanks for noticing that! We shortened the video during editing and missed including the purging lines. The closed ball valve on the hose indicates that the purging was completed. We appreciate your feedback.
Excellent explanation. All the processes were clear. Thank you. My question is the following: At minute 10:15, high and low pressures are shown on the equipment plate. What do these values mean?
Hi, thank you for your question! The low and high pressures that you saw on the video are the values that belong to that specific condenser/ outdoor unit; those are the values in between which the unit operates.
Good morning, I am not sure which website you are referring to but we would like to support you in the best possible way. Please contact us via the form or give us a call. Here is a link to the information: fieldpiece-europe.com/contact/. You can also register your product on my.fieldpiece-europe.com/ do get 24/7 support specified for your product. I hope this helps.
Yes, that's correct. In Europe, our VC1E, VC1GE, and VC2GE models all come with a 5/16" adapter included. In other regions, however, the adapter is sold separately. Please contact us if you need further assistance: Europesupport@fieldpiece.com or fieldpiece-europe.com/contact/
Hi, thanks for noticing that! We shortened the video during editing and missed including the purging lines. The closed ball valve on the hose indicates that the purging was completed. We appreciate your feedback.
Hi, thanks for noticing that! We shortened the video during editing and missed including the purging lines. The closed ball valve on the hose indicates that the purging was completed. We appreciate your feedback.
American here, great video but my man that fieldpiece box is sweet!!
In the video you don’t purgue hoses,how you do that operation?i've allways make vacuum in hoses before connect to my units.
Hi, thanks for noticing that! We shortened the video during editing and missed including the purging lines. The closed ball valve on the hose indicates that the purging was completed. We appreciate your feedback.
I enjoyed this tutorial. I use Fieldpiece tools here in New Zealand and have for many years (12+). Great gear and has yet to let me down.
Excellent explanation. All the processes were clear. Thank you. My question is the following: At minute 10:15, high and low pressures are shown on the equipment plate. What do these values mean?
Hi, thank you for your question! The low and high pressures that you saw on the video are the values that belong to that specific condenser/ outdoor unit; those are the values in between which the unit operates.
Who should I ask for help if I have any product issues? The official website will not reply to emails.
Good morning, I am not sure which website you are referring to but we would like to support you in the best possible way. Please contact us via the form or give us a call. Here is a link to the information: fieldpiece-europe.com/contact/. You can also register your product on my.fieldpiece-europe.com/ do get 24/7 support specified for your product. I hope this helps.
Did you just said the 5/16 fitting comes with every vcrt? Cause mine doesn’t and I’m still waiting for it, purchased on April and still waiting….
Yes, that's correct. In Europe, our VC1E, VC1GE, and VC2GE models all come with a 5/16" adapter included. In other regions, however, the adapter is sold separately. Please contact us if you need further assistance: Europesupport@fieldpiece.com or fieldpiece-europe.com/contact/
If I missed it, my apologices. Why didn't you purge your lines? Can you introduce air into the system by not doing this?
Hi, thanks for noticing that! We shortened the video during editing and missed including the purging lines. The closed ball valve on the hose indicates that the purging was completed. We appreciate your feedback.
D: he didn't purge
Hi, thanks for noticing that! We shortened the video during editing and missed including the purging lines. The closed ball valve on the hose indicates that the purging was completed. We appreciate your feedback.