Savoy Hotel, A BILLIONAIRES Plaything !! (Reopening)
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- Опубликовано: 23 июл 2016
- See The Grand Re-opening of the Savoy in London featuring its owner Prince Alwaleed. His extravagant daily routine and his huge entourage of staff and Bodyguards . Opened HRH Prince Charles .
Complete behind the scenes tour
I love the video of the Claridge‘s hotel, and if I had the money to stay, I would choose that over this one any day. The general manager at the Claridge is is so congenial and I really enjoy watching that video and I enjoy the decor much more. I watch the last 10 minutes of this to see if they have any type of success. I’ve been in charge of people working under me and you can get good work out of your people if you treat them with respect so they want to do a good job for you
That’s the most effective way to lead a team.
For sure.
I'm watching this after the Claridge's video, and I don't think I'm interested to see this to the end.
I couldn’t agree more!
Too bad he left in 2015 after they changed ownership. Thomas Kochs was great. I'm curious to see an update on Claridge's now.
@@DreamsOfFrozenim pretty sure he moved to another more newer London luxury hotel
I’ll edit this comment when i find out what hotel he’s at
[Edit]:
Google says “Since May 2017, Thomas Kochs has been Managing Director at the five-star Corinthia London”
I would never stay here knowing how they treat their staff
All staff should experience being a guest at the Savoy. Even if just for breakfast which should be an example of a pleasant experience. My family met up just for morning tea there years ago, the service and atmosphere was charming.
honestly, the working atmosphere portrayed behind the scenes and the way the "leaders" talk to their staff explains beautifully why hospitality has such a challenge finding staff ... from the pretentious head butler to the whistling chef ... interesting, some people still flock to places like this to have them on their resume ...
Yeah the head butler needs to retire. The owner seems to be a bit over the top but I guess extreme wealth does that.
I don't think I'd want to work for the snobs .
This
I couldn't agree more. That aggressive, abusive style is completely stuck in the 19th century. Completely unacceptable in a modern working environment. Watching that head butler go from back room tyrant to scuttling, scraping, bowing crab-like creature really put me off. So insincere. And the guests. So shallow. Not a person I would want to converse with for five minutes among them from what I've seen.
The owner is so snobs and bossy around in public spaces and that's awful thing to see@@larrypicard8802
I was stressed out just watching this video woooweee
Me too.
This almost maniacally perfection of service and "submission" to the guests especially to the "Prince" has been a mixed bag of things to put it politely. But I'm also very far from these people 😉🇬🇧👍
Stephen Fry was a great pick for the first person. Truly English. A master of class and intellect. Love him
Stephen Fry is a national - no, INTERNATIONAL TREASURE. I would love to see him appear on Hot Ones (the show where guests answer questions while eating increasingly hot and spicy wings) because it's very illuminating, but I don't know if his health issues would permit.
Splendid Jeeves!
Steven Fry could have been smarter,maybe a haircut & new suit.
I say OK to the British spleens and the extravaganza bc you freaks are part of the diversity and not evil neither 🇬🇧🤣👍
The head butler seems absolute nightmare to work for or to be around
Horrible bitchy queen
It’s necessary.
IF YOU WERE THE OWNER OF THE HOTEL WOULD YOU STILL FEEL THAT WAY REGARDING HIM????
small man.......
@@docf4f Even smaller 🐓...
I stayed at the Savoy Hotel in 1987 with my parents. And it is a significant Landmark. It's a great Hotel, and now it's even better; it looks excellent and steeped with English traditions, and when you're staying there, you feel like an English prince.
I love seeing the behind the scenes workings of a luxury hotel. It really gives you an appreciation for alll the hard working people
mafia
You absolute stupid person. Your workout Ng for people who cannot make a shit but somebody has a towel to wipe his or her hole. Grow up. They don't give a shot for the staff. Qualified cooks earning less than the Minimum wage F off.
Yes but they don't get paid enough.
@@theresaann7388 you are right
It also shows the arrogance and inconsideration of some overly inflated egos of the wealthy.
Is anyone else obsessed with watching/listening to Oliver!!??.......Like warm butter!
Yes me 🧐
@@beverlykorte8581 I knew i couldn't be alone in this! LOL
Oliver was sheer delight. 💖
Arrogant prick to his under butler's
He’s hot! He can be my personal butler anytime 😏
This is supposed to be a documentary. It feels like a mockumentary instead. I'd title it "Queens for a Day." The staff are a hoot!!!
Oliver is clear proof why employees need to hear positive things when they are doing a good job not just be screamed at. Look how he is already contemplating working there and it has to be because of how the head butler puts him down nonstop meanwhile he’s telling the cameras that he could see Oliver doing his job which means he is excelling so why is he getting belittled so grossly? Especially when it’s not the position Oliver wanted in the first place so you’d think he’d get some positive feedback.
its edited.... don't read too much into it.
That head butler needs some serious training in staff management.
The head butler clearly is attracted to Olly and the way he treats him is a bit creepy
I'm getting the distinct impression that the prince wants everyone to know that they are below him.
Some people think that belittling and putting down words will make them work even harder and do better.
I guess the head butler was raised that way and put it on others, not realizing that everyone do not take putting down and belittling as a motivation.
I infinitely appreciate and respect the hard working staff with all their skills and dedication than I do Talal. Talal just hit the jackpot and owns an oil well or two. Who cares. Those staff are best of British. They're the type of people who put Britain on the map.
If you read the energy of the head butler, you’ll be able to feel how much he actually hates his job, and sadly, himself too. I feel bad for him. I hope he finds self-appreciation and joy outside of being a servant to others. 😢
You’re clueless
General Manager: "How do you feel, I mean it's a genuine question"
Doorman: " A bit uncomfortable"
GM: "OK...well...we'll adress that"
He is being arrogant
I thought I'm the only one noticed that 😂
@@sekanstar3243 🤣👌
I would never work for an employer and have them talk to me like that.
Same I'd hit him a box in the mouth arsehole he is.
He needs the job , like all of us peasants.
No I would walk out. No need to talk to anyone like that. You can keep things running well like a tight ship without the attitude
@@Weeflowerofscotland a good manager will be organised and will not lose it over trivial minor things. Problems ar not solved by bad tempers
He would talk to me like that once and never again. I sure as hell wouldn't quit, either. I'd just give it back as good as I got it. 🤣😉
This guy knows his job, people pay a great amount for this service and should get it, anyone who has worked in the service industry, in any hotel knows the standards, from being yelled at by the chef’s , to the chamber maids ,the pressure is amazing, and reputations are on the line, to be the best , to experience a grand beautiful hotel.
Having just watched a series about the Mandarin Oriental. The Savoy looks really shabby in comparison.
The Savoy staff were inexperienced and working under a fright driven regime. This showed very obviously and was quite uncomfortable. Unbelievable moments that stood out among many, were covering a stain on the carpet with a wrinkled offcut and gleefully thinking it wouldn't be noticed, and the fact that even a simple and respectful thing like wearing a poppy correctly was overlooked. No reception desk and no luggage in the hall means no beating heart to the hotel.
Over all the impression was sadly one out of ten.
I totally agree with everything you wrote. After seeing this documentary, openly showing how they treat their staff, I would avoid the Savoy as though it were Ebola. It's absolutely appalling.
I couldn't agree more. It made Savoy looks just like air B@B compared to The Mandarin Oriental
That carpet stain cover up was ludicrous! For the owner to have a wrinkled bit of rug and an ottoman on top in a walkway ridiculous!! Surely with all the expertise available it should have been cleaned ages before the King arrived
What was the 1 for?
Ollie is a cutie.
Most definitely 😍🤤😍
Oh dear the head butlers rumpled shirt collar 😱😱
Just to prove a point that the old classic traditional gentry etiquette skills is what is missing nowadays in the casual modern era. Love the old butler he really put his heart and soul into it and so proud of his work. Unfortunately I don’t think many young people have a clue about the importance of the work. The young people may think ‘what’s big deal’ yes it’s big deal. People paying a lot of money, so they want to get the service, not only that this creates the job market
The concierge lead guy is being so rude to the staff! That's no how you groom your team!
Mean the head butler? Because I didn't see anything about the concierge.
@@michaelcook4194 the old fag is friendly to one but just because he has a crush on him...
It is when you work at a top Establishment!
You still get paid a dogs wage
Narcissists are notoriously CEO'S and managers. Results are all based on the bottom line. $$
Love, Ollie. Best of the bunch !
The butlers and the other stuff are so friendly and humorous
The Savoy Hotel in London is such a luxury hotel in London for the affluent millionaires and great familes in London need to help people in need all round the world 🌎
Hugh Bonneville, lord Grantham himself narrates the story LOL. Perfect choice.
I love the fact that the Royal Highness keeps his timezone from his home country even when he travels in other parts of the world....
And you think that's anaaaaazzing. Fuking time zones. Surely a pleb could understand that.
Thinks he's Omar Sharif, but tragically short..
Actually, I think it is ridiculous to keep to one’s home country’s time zone. Traveling gives one the opportunity to learn the other countries’ cultures. Only those who feel inferior insist on maintaining their culture everywhere. The Queen of England adjusted herself to the locals’ cultures and standards. For all the money this man may have, he lacks the class of the Queen. True royalty is gracious and extremely courteous. They never insult others by acknowledging any lack of courtesy on their part. When Michelle Obama touched the Queen,
the media made a big fuss. The Queen downplayed the faux pas. Of course, once again, the ignorant make mistakes. No other first lady ever put a foot wrong. All Obama did was display bad manners and ignorance which was probably expected. After all, Mahatma Gandhi arrived at the palace dressed in his usual Indian garb, displaying his social inferiority, his arrogance, his foolishness in not dressing for the English climate,etc. His lack of respect for others did not diminish them, but it definitely diminished him greatly. I’m sure he was laughed at and/or pitied behind palace doors.
Flying first class?
@@sophiachavez3377 there could be so many more reasons besides "the opportunity to learn the other countries’ cultures"
And yes - I am having problem with those who blindly judge others just becouse they do things differently. And at the very same moment thinking they are "better" Laughable
He says he’s quite demanding and quite direct. Oh,he forgot to say that he’s quite rude too.
I could never dedicate myself to being a servant to the most demanding people who could care less about you because you are not in their social class.
💯 - spoiled (or is it spoilt?) and entitled
This is why we have such a rivalry with the French. They introduced the class system here in the UK (Norman's) and the concept of snobbery, sneering down your nose at people just because you have wealth. They single handedly caused the French revolution, and the peasants revolt here, all because they couldn't help being snobby, so the normal people snapped! This is why, even around middle and upper class circles now, it is very frowned upon in British society to gloat about how much you have.
WHEN I SAW HOW THE STAFF ALLOWED TRASH TO SIT OUT IN THE HALLWAY AND THE PRINCE CAME RIGHT UP THE STAIRS AND HAD TO WALK RIGHT PASS IT I WAS DUMBFOUNDED.........DID YOU SEE THE LOOK ON THE PRINCES FACE AS HE NOTICED IT???
Sacked everyone when they closed for refurbishment. Bet all the new staff are on zero hour contracts too. The rich always pay the least.
lts a business, not a charity !
It's a business, not a charity"!.. I can sum up in a nano second which side of the fence you're on.. If it wasn't for hard working staff.. Sweat, blood and tears.. You wouldn't have the luxury of experiencing such 'splendour' Staff that partake in such establishments are overlooked everyday and not appreciated.. And yes, the pay is shameful.. I don't have the time of day for ignorant individuals who are born into privilege without one empathic bone in their bodies for those far less fortunate.. Attitudes will never change.. Human nature will remain ugly and poisonous.. Thank God I can see through this vile veil of self superiority!!. Money doesn't make the world go round.. Love does!!.. And there needs to be a damn lot more of that in this world!!!.. Stick your fat wallets where the sun doesn't shine!!!!!
Well said
Thank you 👍
I can appreciate the high standard of quality that is matched with hard work and effort in attaining such a feat. Similarly, at one time back in the 1980's, I worked for a wealthy family in Regents Park who lived in one of the white grand classic Doric column mansion villas which overlook the park. My role there was that of cook/ Housekeeper working nearly 24/7 with only one day off. Whenever parties at the house were held, the pressure was enormous to perfect everything down to the last detail. For instance, out would come the matching eiderdown quilt to match with the curtains and the carpet fibres in the one room had to be brushed exactly to an upright position with me on my hands and knees crawling around on the floor to achieve it. So it was a lot of work between us. And of course, the gold taps in the en suite needed brushing up to attain their bright sheen. A chauffeur and one other housemaid and myself made up the entire staff to work and manage the daily running of the place. The Mayfair laundry was always a key feature with folding items to be packed and sent off for cleaning each week. That was a job in itself! There were times, madam ( she was addressed by) would shout the place down if things weren't done to her satisfaction despite the tireless hours of toil and hard work. I am glad I did it when I did as it was an eye opener working in 'high society'! So when I look at this documentary, I feel a bit tense, feeling the enormous pressure that is put on the staff to try and please and accommodate such requirements and needs. They do well to take the criticism levelled at them, inorder to better themselves as part of the establishment they have become. They all deserve a medal....
Thanks for sharing your experience; very interesting. It is ridiculous that you were shouted at so that somebody can impress somebody else with the tiniest of details. Life is worth more than that. As I'm sure you know. Glad you're free🙏
That was a interesting, entertaining and educational comment, you have a way with words that left me feeling like I was there and felt the emotion, I grew up well off, certainly not like that but also was privileged to get to be an au pair for a Pro Golfer, it's certainly a different world with often unrealistic and unreasonable expectations but gives you a great foundation and insight into life
@@joyslove3858 "glad you are free" 😂 they weren't a slave on a plantation working for Massa 😂😂😂😂😂 everyone has free will and they could have walked out the front door (or back if that was the slave entrance) 😂😂😂 you have a hard road ahead if you are this sensitive 😂😂😂😂
How cool is this comment!!! So interesting, thank you 🙂
"Abso-bloody-lutly" and so do you! Compenstion payout for 'snotty brain damage' and 'high society' mental health traumas.
Havent quite managed to live up to this video, we where there a few weeks ago for a meeting, no doormen when we arrived or left, no front of house welcome when we tried to enquire on where to go. I visit the Dorchester, Claridges and Browns and the Connaught quite often and we are always welcomed by doormn and front of house staff every time we go there
I guess their level service dropped after Covid.
@@jauipop I'd guess so, we where at the ritz for lunch around the same time and they seemed to be struggling with serving staff there too
The Dorchester was a little threadbare the last time I was there, but the staff are all wonderful, and the service impeccable. Still prefer the 41 for any lengthy stay. I think their Conservatory Suite is the finest hotel room in London, and the staff are almost telepathic in anticipating your needs.
loved it, thank you!! cool insight into a great hotel's bts and how people who work there think and give their best. nothing but the best for their careers and lives!!
I became curious after watching James Corden’s “Take a Break” video 👀
The senior management here speak in such an abrasive manner to the juniors. It's such crass, rough behaviour. It matters. This kind of behaviour filters out into the whole hotel experience. The Claridges staff were much more pleasant to watch in their treatment of one another.
You do not have to be gay to work at the Savoy, but being well connected is a prerequisite!❤
I wonder if Stephen Fry has seen this documentary?! Specifically the parts about how the management treat the staff!
Very very impressive 👏 I look forward to my first visit to London. And no doubt will be staying at the Savoy. ❤❤❤❤❤❤❤ I want to meet the head Butler. 😉
The bald head/lead butler clearly likes the look of Oliver
I don't blame him.
@@MarcusDaGrand
😊
This is a great documentary, thanks for sharing here, bigjollie! The Savoy is very nice, and staff are all solicitous, and genuinely interested in making your stay pleasant. Claridge's has gone downhill, I'm afraid, and the Dorchester needs a complete refurbish. But, it's the people who make a hotel, and that's why, for my money, no place beats Hotel 41 in London! After flying all night, any good hotel will do for a day or two before heading out, but if you're spending any time in the capital at all, those 25 special rooms at the Rubens are the best 5 star plus places to stay. Thank you, Mrs. B!
In a similar documentary about the Claridge's the personell, from the general manager to the housekeeping maids seemed a lot nicer. The head butler here seems rude and has some weird, alligator stare, which is creepy!
The one doorman in the top hat whom the elderly people said they hated the hotel but would only come back to see him should be concierge or a butler or a higher position instead if he is that lovely to guests for them to say that.
So much for the elite,so many people starving, shameful.
💯
If London ever gets back in order we may visit again.
Would love to stay at the Savoy.
I like this guy very much. If we had more Mgr like him, we would have excellent service in all professions
VETERAN SCOTS GUARDS...LITTLE SAD TO SEE STAFF SO PASSIONATE ABOUT WELTHY PEOPLE DO THEY HAVE PASSION FOR THE LORD JESUS CHRIST WHO CAN GIVE THEM ENTRANCE TO HEAVEN AND SALVATION ...RESPECT FOR WEALTH WITHOUT RESPECT FOR THE STAFF AND WORKING CLASSS SUCH SNOBERY.......I'M SAD FOR
I hate role playing in work, you make mistakes, laugh at eachother, but when you are working in real time, you are well prepared and the best of you comes out
Savoy Hotel in London is a luxury lifestyle for the affluent millionaires and wonderful people
Sean is in love with Oliver, I think 😅
I dig the tiny patch of hair on the front of the gay "Head" butler's head, .... HELLO FRISCO !!!
As soon as they mentioned Elle McPhereson I was put off. She is known to be a snotty birch who does not talk to "the help". She communicates with them via an assistant.
I like that Australian guy. I'd choose him for my butler.
Neal Wilson it’s New Zealand
New Zealander not Australian
I would try the new refurbished Savoy because of the very personable owner Prince Alwalid of Kuwait and for the river suite Thames views. I hope it’s a huge success.
The black and white tiles are atrocious. Whoever thought of that, missed all developments in design for the last 50 years. The flower sorry excuse for design on the bed is awful and his solution to put a carpet on a carpet is about the worst possible decision. Totally unprofessional and unacceptable for a hotel of such class. I would fire the man on the spot for his insane decision.
That butler needs to calm down. He should exercise patience when dealing with new employees & have more confidence in his returning staff. After being in service for 25 years I have learned that when I’m stressed everyone is stressed. That’s when things really start falling apart.
I tell my team to know your job & keep smiling. If you’ve done your best work & still everything didn’t come off perfectly?
Fuck it. Tomorrow’s another day.
No job is worth developing an ulcer.
Well said Mitch. I did for 35i years and and I met both make and female arseholes like him
The butler as seen towards the end won't cut it. Like it or not, a butler has to be a good servant & never question it outside of his own head.
I would like to see the kitchens where they cook and display gorgeous meals.....!!!!
Agreed- it's a very important aspect for most people.
In a wise words of young Ollie : " Plenty of bull-sheet"
I remember my first kiss on the river bank right in front of a Savoy. Somewhere around a midnight. Me and my ex had a good night out that time.
Bet he was a nice fella
You homophobic kiwi lol
Yep
Love how real and honest Ollie is. I can see why the head butler wants him to take lead (not sure if he did xD).
A new owner and 600 all-new staff given six weeks training and then expected to hit the ground running.... at The Savoy? What could possibly go wrong?
Most of the comments about the head Butler come from ignorance of the Tradition. He's a classic old Queen of that position, the Palace has the same Culture. He seems to have given the young Man cause to avoid him though. The biggest criticism I would make is that their indiscretions in their comments about the guests was unforgivable & the irony of hiding a dirty stain from the Crown Prince yet showing that on TV was beyond belief. God bless all the old Queens out there, were would the World be without them
That Head Butler needs an extensive course on 'How to treat people with respect'. He shouldn't be allowed to talk to people SO RUDELY!! Doesn't give The Savoy a very professional image.
He's right...it looks like a shower curtain!
I love the remark.
English people and their prints
Those printed fabrics are everywhere at the Dorchester, but their shower curtains are plain. LOL
@@edwardmcilwain2139 😁
💯
I have been following the Savoy series on the tv. I think it is a great hotel and fascinating what happens behind the scenes. Does anyone else dislike the head butler Sean? I hate the way he treats his staff such arrogance instead of encouraging new staff he seems to take great delight in ripping them to pieces.
I did. I worked in 5 star. Hotels and am a hygenic too. If he speak to me in that tone I'd smack him one. Arrogant
Absolutely hate him. There is a way to be assertive, and that's not it. He is just a cunt, excuse the language. Terrible person.
I just love it since i was 23 that was 1985
The head butler is like a fussy old woman! The classy English grandmother you never had!
He's Irish u balloon
Nowhere as near as organised as claridges, the way they talk to there staff is vile
I worked at the Four Seasons in Vancouver Bc Canada and know what service should be and in no way was the managment staff hard on the employees at this level of service you must be better than the hotel down the street . No matter who it is . ❤❤❤❤❤😊 they all did A Great Job !!👍👏😀
Stephen Frye's yellow shirt: absolutely hideous.
Stephen Fry, absolutely hideous too imo.
Our nursing homes and hospitals should be giving this kind of service. I can't watch it anymore. The staff get treated bad and the wealthy are sipping champaign without a clue or care. I didn't know that most of humanity is still trapped in the guilded age. Barf 🤢🤮
the whistling head chef is lovely and just gently encouraging his staff to get the food out. the butler's 25 yrs of experience suggests he was trained 25 years ago and sadly hasn't changed. 3 years and 3 weeks to prepare and the rubbish the Prince had to pass was inexcusable, don't leave crap in a boardroom when 2 royal families are due to arrive. the Manager's curt "toast' to 'Savoy' could've been grander, and more welcoming.
pay 220 MILLION, to have to walk past garbage that shouldn't be there on your first walk through. that's really shocking.
Love grand hotels.
Now I know why I don't go to the place.
One can live without the Savoy Life Style.
And Then There Was Light ~ LightHearted Swan
Is there not a single man on that hotel staff who knows how to knot a tie?
It’s a pity such a landmark is not owned by British people
Agree
This General Manager makes his staff work here in fear! No one is happy (including himself)!
After seeing this, there is no way that I would stay at this hotel. if the staff are that rude and that harassing not wasting my money
I love Sean!
Staff at these Hotels work so hard and I wonder if they are truly paid well enough for all the effort.
I just learn that mr ceaser ritz, was manager of this hotel for many years and make this hotel famous arround the world
The hallmark of a good hotel employee (like a good waiter) is absolute unflappable calm in all situations. You never let a guest see you sweat. You are also (generally) as invisible as possible. In addition, it is NOT the duty of any hotel employee, or restaurant waiter, to be the friend, jokester, or confidant of the guest. A hotel employee is the closest most of the public will come to meeting an "old school" servant--if you want a masterclass Helen Mirren in "Gosford Park" and Anthony Hopkins in "Remains of the Day".
The head butler is a disaster. He's joking with Stephen Fry, walked into the suite first, offers an opinion on how the staff is or is not ready for guests, and tells him that he has a kettle on???? WTAF? Fry's remark about the elevator should have been met with a smile and perhaps a nod., the door should have been opened for Fry to enter first, "Everyone has been quite diligent" as a response to the inquiry about staff (never a rush, never a problem), and, at most, "Would you care for some tea, sir?"--better yet "Is there anything you require? Some refreshment perhaps?" He's acting like a suburban housewife the day after the movers left--"Care for a cuppa?"
Then to make those remarks via the communication devise and to reprimand an underling IN THE PUBLIC AREA OF THE HOTEL? If I was the General Manager and saw this video his ass would be out the door faster than he could have another hissy fit.
And it isn't just him. At 11:40 the front of house inspector position is speaking with a guest (I believe about the tribulations of opening?) and thumps him on the back? At 13:06 one of the staff is exchanging decor opinions with a guest? What are these people thinking?
And yes, I have the resume credentials to back up my remarks.
The head butler needs to learn more people management, what I have learned working with people is team work, and a responsibility of keeping employees happy! Team team work, believing belittling works, is a falling on his part! I’m ocd and that dirty carpet would have had to been clean, and putting that rug over it was just bad, am I to believe,they don’t have the state of art carpet cleaners, with the money the Prince invested?
9:49 the butler shouldn't touch the guest .. it's ok to shake hands (if guest want) but not to touch the guest's back, shoulder..
I disagree, Stephen Fry is their "Blogger in Residence" he's more an employee than a guest. And if he is a guest, he's being greeted with a heartier welcome than the regular guests, because of his status in the hotel.
The Savoy staff look on edge, the gm is not confident and even said...oh god. Compare this to Claridges and they are poles apart.
"Get outta m' way becuz I'll drop it on your head now in a minnit." Beautiful Irish accent.💖🇮🇪
So much fuss for a hotel. The fact that all these people are gathering for is just the luxury of the hotel itself makes them all look ridiculous.
Luxury without purpose is just absurd. This is like going to a rolls Royce just to sit in it and not because you wanna get somewhere using it.
Great perspective ^^ thank you.
That hotel has more Queens than all of Europe. I’m sure it was a lovely hotel in the past, but now seems a bit tacky.
It's so horrible how they treat the workers...they're modern slaves! How sad 😥
Looking very nice...
The head of the butlers (Sean I think ) is a nightmare to work with,so disrespecful.
I can't imagine dedicating my life to being someone's butler then having an ego like that. What a bastard.
butler Ollie is super cute.
Amazing story 👏🏻👏🏻👏🏻loved this documentary
The staff aren't paid enough to work at that hotel.
This isn't a warm or intimate environment.
Linda Justin They rarely are now at this level. Brown’s had a reputation for warm human relations at one time.
Linda Justin well you are right i use to work at savoy as a waitress they treat you like a worthless property and actually there has been many many issues raised about the mistreatment and payment for employees, it is a very toxic environment
@@nadia1994ization not surprised
with those earpieces they all look like security
Essentially they are everything.
BRAVO !
Ive been to the prestigeous Savoy in the 1990s informally acompanied by my beautiful late titled mummys relation Prince Philip the last of the real Aristocrats.Oh i do wish your hotel success.
Considering the owner, and how they manage, i hope it goes belly up and they are forced to sell it.
The Savoy is no longer a place l would call luxury. In the old days it certainly was and from the moment you entered you were made to feel very special whether you had just called in to have lunch or afternoon tea or a staying guest or theatre guest. When they finished the refurb ie a few years ago, 5 maybe, we called in to see how they'd improved it. It seems that the soul has been ripped out along with the rough-diamond staff (mainly Italian) who actually made the place feel extra special, warm and welcoming which was pretty alluring. Now its filled with disingenuous staff in cliched interiors (to reflect a new worldwide trend sorry disease in "luxury,") who make you feel you're in their way and too proud to ready the wash hand basins when you leave the cubicles. Perhaps because they're too busy judging you up and down to do the job they're paid (well) for. Perhaps l am just too old to accept the modern ways but l was always told it was a crime to make _anyone_ feel uncomfortable in any situation. I have the luxury of my memories to remind me what a joy and a treat it was to visit such a magical place but l am afraid that's all it will be a memory ... 😢
Hi John explain the new staff that you dislike. Not condemning anything. Interested in old school too.
Wash hand basin s? Do you mean they don't check them after a guest leaves
Hotel closed for three years and they take on staff a few weeks before opening! How crazy is that?
Oh God those floors 😂