Savoy Hotel, A BILLIONAIRES Plaything !! (Reopening)

Поделиться
HTML-код
  • Опубликовано: 23 июл 2016
  • See The Grand Re-opening of the Savoy in London featuring its owner Prince Alwaleed. His extravagant daily routine and his huge entourage of staff and Bodyguards . Opened HRH Prince Charles .
    Complete behind the scenes tour

Комментарии • 729

  • @ariannakhrystynakahnn9873
    @ariannakhrystynakahnn9873 4 месяца назад +47

    I love the video of the Claridge‘s hotel, and if I had the money to stay, I would choose that over this one any day. The general manager at the Claridge is is so congenial and I really enjoy watching that video and I enjoy the decor much more. I watch the last 10 minutes of this to see if they have any type of success. I’ve been in charge of people working under me and you can get good work out of your people if you treat them with respect so they want to do a good job for you

    • @angeleyes3396
      @angeleyes3396 4 месяца назад +3

      That’s the most effective way to lead a team.

    • @fuferito
      @fuferito 4 месяца назад +4

      For sure.
      I'm watching this after the Claridge's video, and I don't think I'm interested to see this to the end.

    • @lizturner267
      @lizturner267 4 месяца назад +5

      I couldn’t agree more!

    • @DreamsOfFrozen
      @DreamsOfFrozen 4 месяца назад

      Too bad he left in 2015 after they changed ownership. Thomas Kochs was great. I'm curious to see an update on Claridge's now.

    • @EthanBGamer1
      @EthanBGamer1 4 месяца назад +1

      @@DreamsOfFrozenim pretty sure he moved to another more newer London luxury hotel
      I’ll edit this comment when i find out what hotel he’s at
      [Edit]:
      Google says “Since May 2017, Thomas Kochs has been Managing Director at the five-star Corinthia London”

  • @oliverhorn3983
    @oliverhorn3983 Год назад +138

    honestly, the working atmosphere portrayed behind the scenes and the way the "leaders" talk to their staff explains beautifully why hospitality has such a challenge finding staff ... from the pretentious head butler to the whistling chef ... interesting, some people still flock to places like this to have them on their resume ...

    • @larrypicard8802
      @larrypicard8802 Год назад +16

      Yeah the head butler needs to retire. The owner seems to be a bit over the top but I guess extreme wealth does that.

    • @debbiehorn8263
      @debbiehorn8263 5 месяцев назад +11

      I don't think I'd want to work for the snobs .

    • @chiphawkins42
      @chiphawkins42 5 месяцев назад +3

      This

    • @feynthefallen
      @feynthefallen 4 месяца назад +4

      I couldn't agree more. That aggressive, abusive style is completely stuck in the 19th century. Completely unacceptable in a modern working environment. Watching that head butler go from back room tyrant to scuttling, scraping, bowing crab-like creature really put me off. So insincere. And the guests. So shallow. Not a person I would want to converse with for five minutes among them from what I've seen.

    • @mairoo22
      @mairoo22 4 месяца назад

      The owner is so snobs and bossy around in public spaces and that's awful thing to see@@larrypicard8802

  • @angelap32
    @angelap32 5 месяцев назад +19

    I was stressed out just watching this video woooweee

    • @denisemahoney232
      @denisemahoney232 4 месяца назад

      Me too.

    • @topquarkbln
      @topquarkbln Месяц назад

      This almost maniacally perfection of service and "submission" to the guests especially to the "Prince" has been a mixed bag of things to put it politely. But I'm also very far from these people 😉🇬🇧👍

  • @nunyabitness1213
    @nunyabitness1213 5 месяцев назад +29

    I would never stay here knowing how they treat their staff

  • @noiamspartacus8965
    @noiamspartacus8965 6 месяцев назад +15

    All staff should experience being a guest at the Savoy. Even if just for breakfast which should be an example of a pleasant experience. My family met up just for morning tea there years ago, the service and atmosphere was charming.

  • @skippyoz3366
    @skippyoz3366 Год назад +44

    Stephen Fry was a great pick for the first person. Truly English. A master of class and intellect. Love him

    • @jamesrawlins735
      @jamesrawlins735 Год назад +3

      Stephen Fry is a national - no, INTERNATIONAL TREASURE. I would love to see him appear on Hot Ones (the show where guests answer questions while eating increasingly hot and spicy wings) because it's very illuminating, but I don't know if his health issues would permit.

    • @tomgreene1843
      @tomgreene1843 11 месяцев назад +3

      Splendid Jeeves!

    • @ritathompson8107
      @ritathompson8107 5 месяцев назад +5

      Steven Fry could have been smarter,maybe a haircut & new suit.

    • @topquarkbln
      @topquarkbln Месяц назад

      I say OK to the British spleens and the extravaganza bc you freaks are part of the diversity and not evil neither 🇬🇧🤣👍

  • @ajl8198
    @ajl8198 2 года назад +107

    I love seeing the behind the scenes workings of a luxury hotel. It really gives you an appreciation for alll the hard working people

    • @3-y86
      @3-y86 2 года назад +4

      mafia

    • @aculligan56234
      @aculligan56234 Год назад

      You absolute stupid person. Your workout Ng for people who cannot make a shit but somebody has a towel to wipe his or her hole. Grow up. They don't give a shot for the staff. Qualified cooks earning less than the Minimum wage F off.

    • @theresaann7388
      @theresaann7388 Год назад +10

      Yes but they don't get paid enough.

    • @ajl8198
      @ajl8198 Год назад +4

      @@theresaann7388 you are right

    • @saradecapua3264
      @saradecapua3264 Год назад +11

      It also shows the arrogance and inconsideration of some overly inflated egos of the wealthy.

  • @MarioG02
    @MarioG02 2 года назад +80

    The head butler seems absolute nightmare to work for or to be around

    • @briandelaney9710
      @briandelaney9710 Год назад +1

      Horrible bitchy queen

    • @kathleenkendalljacksgrandm6902
      @kathleenkendalljacksgrandm6902 4 месяца назад +3

      It’s necessary.

    • @rodejzone8848
      @rodejzone8848 4 месяца назад +3

      IF YOU WERE THE OWNER OF THE HOTEL WOULD YOU STILL FEEL THAT WAY REGARDING HIM????

    • @docf4f
      @docf4f 4 месяца назад +1

      small man.......

    • @re7416
      @re7416 4 месяца назад

      ​@@docf4f Even smaller 🐓...

  • @redpillyoass5894
    @redpillyoass5894 Год назад +61

    Oliver is clear proof why employees need to hear positive things when they are doing a good job not just be screamed at. Look how he is already contemplating working there and it has to be because of how the head butler puts him down nonstop meanwhile he’s telling the cameras that he could see Oliver doing his job which means he is excelling so why is he getting belittled so grossly? Especially when it’s not the position Oliver wanted in the first place so you’d think he’d get some positive feedback.

    • @1981MJD
      @1981MJD Год назад +2

      its edited.... don't read too much into it.

    • @vaslav030547
      @vaslav030547 9 месяцев назад +12

      That head butler needs some serious training in staff management.

    • @spacecadet2172
      @spacecadet2172 6 месяцев назад +10

      The head butler clearly is attracted to Olly and the way he treats him is a bit creepy

    • @liatmarmur4368
      @liatmarmur4368 5 месяцев назад +4

      I'm getting the distinct impression that the prince wants everyone to know that they are below him.

    • @Rantsack
      @Rantsack 5 месяцев назад +4

      Some people think that belittling and putting down words will make them work even harder and do better.
      I guess the head butler was raised that way and put it on others, not realizing that everyone do not take putting down and belittling as a motivation.

  • @joope11
    @joope11 5 месяцев назад +13

    I stayed at the Savoy Hotel in 1987 with my parents. And it is a significant Landmark. It's a great Hotel, and now it's even better; it looks excellent and steeped with English traditions, and when you're staying there, you feel like an English prince.

  • @LowellBDennyIII
    @LowellBDennyIII Год назад +30

    This is supposed to be a documentary. It feels like a mockumentary instead. I'd title it "Queens for a Day." The staff are a hoot!!!

  • @danielgoncalves9756
    @danielgoncalves9756 2 года назад +50

    I would never work for an employer and have them talk to me like that.

    • @aculligan56234
      @aculligan56234 Год назад

      Same I'd hit him a box in the mouth arsehole he is.

    • @Jewelsrubiesdiamonds
      @Jewelsrubiesdiamonds Год назад +6

      He needs the job , like all of us peasants.

    • @Weeflowerofscotland
      @Weeflowerofscotland Год назад +5

      No I would walk out. No need to talk to anyone like that. You can keep things running well like a tight ship without the attitude

    • @aculligan56234
      @aculligan56234 Год назад +10

      @@Weeflowerofscotland a good manager will be organised and will not lose it over trivial minor things. Problems ar not solved by bad tempers

    • @GavinsMarineMom
      @GavinsMarineMom Год назад +5

      He would talk to me like that once and never again. I sure as hell wouldn't quit, either. I'd just give it back as good as I got it. 🤣😉

  • @vaslav030547
    @vaslav030547 9 месяцев назад +34

    Having just watched a series about the Mandarin Oriental. The Savoy looks really shabby in comparison.
    The Savoy staff were inexperienced and working under a fright driven regime. This showed very obviously and was quite uncomfortable. Unbelievable moments that stood out among many, were covering a stain on the carpet with a wrinkled offcut and gleefully thinking it wouldn't be noticed, and the fact that even a simple and respectful thing like wearing a poppy correctly was overlooked. No reception desk and no luggage in the hall means no beating heart to the hotel.
    Over all the impression was sadly one out of ten.

    • @DeKat-84
      @DeKat-84 5 месяцев назад +8

      I totally agree with everything you wrote. After seeing this documentary, openly showing how they treat their staff, I would avoid the Savoy as though it were Ebola. It's absolutely appalling.

    • @mairoo22
      @mairoo22 4 месяца назад

      I couldn't agree more. It made Savoy looks just like air B@B compared to The Mandarin Oriental

    • @shivermetimbers89
      @shivermetimbers89 4 месяца назад

      That carpet stain cover up was ludicrous! For the owner to have a wrinkled bit of rug and an ottoman on top in a walkway ridiculous!! Surely with all the expertise available it should have been cleaned ages before the King arrived

    • @brucknerian9664
      @brucknerian9664 4 месяца назад

      What was the 1 for?

  • @nabeelrao9082
    @nabeelrao9082 5 лет назад +59

    General Manager: "How do you feel, I mean it's a genuine question"
    Doorman: " A bit uncomfortable"
    GM: "OK...well...we'll adress that"

  • @lizachen5970
    @lizachen5970 6 лет назад +54

    Is anyone else obsessed with watching/listening to Oliver!!??.......Like warm butter!

    • @beverlykorte8581
      @beverlykorte8581 3 года назад +5

      Yes me 🧐

    • @lizachen5970
      @lizachen5970 3 года назад +5

      @@beverlykorte8581 I knew i couldn't be alone in this! LOL

    • @ParisCouture
      @ParisCouture 2 года назад +1

      Oliver was sheer delight. 💖

    • @aculligan56234
      @aculligan56234 Год назад

      Arrogant prick to his under butler's

    • @ccyoutube8793
      @ccyoutube8793 Год назад

      He’s hot! He can be my personal butler anytime 😏

  • @lapamful
    @lapamful Год назад +12

    I infinitely appreciate and respect the hard working staff with all their skills and dedication than I do Talal. Talal just hit the jackpot and owns an oil well or two. Who cares. Those staff are best of British. They're the type of people who put Britain on the map.

  • @mjm290853
    @mjm290853 2 года назад +9

    Oh dear the head butlers rumpled shirt collar 😱😱

  • @anacoeur1282
    @anacoeur1282 5 месяцев назад +8

    If you read the energy of the head butler, you’ll be able to feel how much he actually hates his job, and sadly, himself too. I feel bad for him. I hope he finds self-appreciation and joy outside of being a servant to others. 😢

  • @chnalvr
    @chnalvr 6 лет назад +49

    Ollie is a cutie.

    • @ParisCouture
      @ParisCouture 2 года назад +2

      Most definitely 😍🤤😍

  • @jayneberkley9742
    @jayneberkley9742 5 месяцев назад +4

    This guy knows his job, people pay a great amount for this service and should get it, anyone who has worked in the service industry, in any hotel knows the standards, from being yelled at by the chef’s , to the chamber maids ,the pressure is amazing, and reputations are on the line, to be the best , to experience a grand beautiful hotel.

  • @Schacal6666
    @Schacal6666 Год назад +10

    The butlers and the other stuff are so friendly and humorous

  • @jolantaoczko8181
    @jolantaoczko8181 3 года назад +15

    Hugh Bonneville, lord Grantham himself narrates the story LOL. Perfect choice.

  • @hewearsitwell
    @hewearsitwell Год назад +27

    Havent quite managed to live up to this video, we where there a few weeks ago for a meeting, no doormen when we arrived or left, no front of house welcome when we tried to enquire on where to go. I visit the Dorchester, Claridges and Browns and the Connaught quite often and we are always welcomed by doormn and front of house staff every time we go there

    • @jauipop
      @jauipop Год назад +4

      I guess their level service dropped after Covid.

    • @hewearsitwell
      @hewearsitwell Год назад +2

      @@jauipop I'd guess so, we where at the ritz for lunch around the same time and they seemed to be struggling with serving staff there too

    • @edwardmcilwain2139
      @edwardmcilwain2139 10 месяцев назад +4

      The Dorchester was a little threadbare the last time I was there, but the staff are all wonderful, and the service impeccable. Still prefer the 41 for any lengthy stay. I think their Conservatory Suite is the finest hotel room in London, and the staff are almost telepathic in anticipating your needs.

  • @brenda9990
    @brenda9990 2 года назад +6

    Love, Ollie. Best of the bunch !

  • @RWernsing
    @RWernsing 2 года назад +142

    The concierge lead guy is being so rude to the staff! That's no how you groom your team!

    • @michaelcook4194
      @michaelcook4194 Год назад +17

      Mean the head butler? Because I didn't see anything about the concierge.

    • @DIVADUCHESSE
      @DIVADUCHESSE Год назад

      ​@@michaelcook4194 the old fag is friendly to one but just because he has a crush on him...

    • @christinewhitfeld7939
      @christinewhitfeld7939 Год назад +9

      It is when you work at a top Establishment!

    • @delki69
      @delki69 6 месяцев назад +11

      You still get paid a dogs wage

    • @emilyflotilla931
      @emilyflotilla931 5 месяцев назад

      Narcissists are notoriously CEO'S and managers. Results are all based on the bottom line. $$

  • @TheFFFF3
    @TheFFFF3 4 месяца назад +1

    Just to prove a point that the old classic traditional gentry etiquette skills is what is missing nowadays in the casual modern era. Love the old butler he really put his heart and soul into it and so proud of his work. Unfortunately I don’t think many young people have a clue about the importance of the work. The young people may think ‘what’s big deal’ yes it’s big deal. People paying a lot of money, so they want to get the service, not only that this creates the job market

  • @Prettygirlcn5
    @Prettygirlcn5 6 лет назад +30

    I became curious after watching James Corden’s “Take a Break” video 👀

  • @susangreen2344
    @susangreen2344 Год назад +32

    I can appreciate the high standard of quality that is matched with hard work and effort in attaining such a feat. Similarly, at one time back in the 1980's, I worked for a wealthy family in Regents Park who lived in one of the white grand classic Doric column mansion villas which overlook the park. My role there was that of cook/ Housekeeper working nearly 24/7 with only one day off. Whenever parties at the house were held, the pressure was enormous to perfect everything down to the last detail. For instance, out would come the matching eiderdown quilt to match with the curtains and the carpet fibres in the one room had to be brushed exactly to an upright position with me on my hands and knees crawling around on the floor to achieve it. So it was a lot of work between us. And of course, the gold taps in the en suite needed brushing up to attain their bright sheen. A chauffeur and one other housemaid and myself made up the entire staff to work and manage the daily running of the place. The Mayfair laundry was always a key feature with folding items to be packed and sent off for cleaning each week. That was a job in itself! There were times, madam ( she was addressed by) would shout the place down if things weren't done to her satisfaction despite the tireless hours of toil and hard work. I am glad I did it when I did as it was an eye opener working in 'high society'! So when I look at this documentary, I feel a bit tense, feeling the enormous pressure that is put on the staff to try and please and accommodate such requirements and needs. They do well to take the criticism levelled at them, inorder to better themselves as part of the establishment they have become. They all deserve a medal....

    • @joyslove3858
      @joyslove3858 Год назад +8

      Thanks for sharing your experience; very interesting. It is ridiculous that you were shouted at so that somebody can impress somebody else with the tiniest of details. Life is worth more than that. As I'm sure you know. Glad you're free🙏

    • @bytchesagainstbullshyt3696
      @bytchesagainstbullshyt3696 Год назад +5

      That was a interesting, entertaining and educational comment, you have a way with words that left me feeling like I was there and felt the emotion, I grew up well off, certainly not like that but also was privileged to get to be an au pair for a Pro Golfer, it's certainly a different world with often unrealistic and unreasonable expectations but gives you a great foundation and insight into life

    • @bytchesagainstbullshyt3696
      @bytchesagainstbullshyt3696 Год назад

      ​@@joyslove3858 "glad you are free" 😂 they weren't a slave on a plantation working for Massa 😂😂😂😂😂 everyone has free will and they could have walked out the front door (or back if that was the slave entrance) 😂😂😂 you have a hard road ahead if you are this sensitive 😂😂😂😂

    • @itsmeGeorgina
      @itsmeGeorgina 9 месяцев назад +3

      How cool is this comment!!! So interesting, thank you 🙂

    • @dogvip7688
      @dogvip7688 6 месяцев назад

      "Abso-bloody-lutly" and so do you! Compenstion payout for 'snotty brain damage' and 'high society' mental health traumas.

  • @WhatsUpWithSheila
    @WhatsUpWithSheila Год назад +17

    I love the fact that the Royal Highness keeps his timezone from his home country even when he travels in other parts of the world....

    • @aculligan56234
      @aculligan56234 Год назад

      And you think that's anaaaaazzing. Fuking time zones. Surely a pleb could understand that.

    • @iainsanders4775
      @iainsanders4775 Год назад +5

      Thinks he's Omar Sharif, but tragically short..

    • @sophiachavez3377
      @sophiachavez3377 6 месяцев назад +5

      Actually, I think it is ridiculous to keep to one’s home country’s time zone. Traveling gives one the opportunity to learn the other countries’ cultures. Only those who feel inferior insist on maintaining their culture everywhere. The Queen of England adjusted herself to the locals’ cultures and standards. For all the money this man may have, he lacks the class of the Queen. True royalty is gracious and extremely courteous. They never insult others by acknowledging any lack of courtesy on their part. When Michelle Obama touched the Queen,
      the media made a big fuss. The Queen downplayed the faux pas. Of course, once again, the ignorant make mistakes. No other first lady ever put a foot wrong. All Obama did was display bad manners and ignorance which was probably expected. After all, Mahatma Gandhi arrived at the palace dressed in his usual Indian garb, displaying his social inferiority, his arrogance, his foolishness in not dressing for the English climate,etc. His lack of respect for others did not diminish them, but it definitely diminished him greatly. I’m sure he was laughed at and/or pitied behind palace doors.

    • @ritathompson8107
      @ritathompson8107 5 месяцев назад +1

      Flying first class?

    • @thegougy
      @thegougy 5 месяцев назад +1

      ​@@sophiachavez3377 there could be so many more reasons besides "the opportunity to learn the other countries’ cultures"
      And yes - I am having problem with those who blindly judge others just becouse they do things differently. And at the very same moment thinking they are "better" Laughable

  • @cjk6736
    @cjk6736 Год назад +16

    I could never dedicate myself to being a servant to the most demanding people who could care less about you because you are not in their social class.

    • @joyslove3858
      @joyslove3858 Год назад +1

      💯 - spoiled (or is it spoilt?) and entitled

    • @BigBirdCEO
      @BigBirdCEO Год назад

      This is why we have such a rivalry with the French. They introduced the class system here in the UK (Norman's) and the concept of snobbery, sneering down your nose at people just because you have wealth. They single handedly caused the French revolution, and the peasants revolt here, all because they couldn't help being snobby, so the normal people snapped! This is why, even around middle and upper class circles now, it is very frowned upon in British society to gloat about how much you have.

  • @Soda3000Pop
    @Soda3000Pop 11 месяцев назад +6

    You do not have to be gay to work at the Savoy, but being well connected is a prerequisite!❤

  • @edwardmcilwain2139
    @edwardmcilwain2139 Год назад +16

    This is a great documentary, thanks for sharing here, bigjollie! The Savoy is very nice, and staff are all solicitous, and genuinely interested in making your stay pleasant. Claridge's has gone downhill, I'm afraid, and the Dorchester needs a complete refurbish. But, it's the people who make a hotel, and that's why, for my money, no place beats Hotel 41 in London! After flying all night, any good hotel will do for a day or two before heading out, but if you're spending any time in the capital at all, those 25 special rooms at the Rubens are the best 5 star plus places to stay. Thank you, Mrs. B!

    • @mariapap8962
      @mariapap8962 5 месяцев назад +2

      In a similar documentary about the Claridge's the personell, from the general manager to the housekeeping maids seemed a lot nicer. The head butler here seems rude and has some weird, alligator stare, which is creepy!

  • @christophers796
    @christophers796 21 день назад +1

    The Savoy Hotel in London is such a luxury hotel in London for the affluent millionaires and great familes in London need to help people in need all round the world 🌎

  • @stayglitteryqueen
    @stayglitteryqueen 4 месяца назад

    loved it, thank you!! cool insight into a great hotel's bts and how people who work there think and give their best. nothing but the best for their careers and lives!!

  • @GulliversFlo
    @GulliversFlo 3 года назад +17

    The bald head/lead butler clearly likes the look of Oliver

    • @MarcusDaGrand
      @MarcusDaGrand 5 месяцев назад +1

      I don't blame him.

    • @Jack-hy1zq
      @Jack-hy1zq 2 месяца назад

      ​@@MarcusDaGrand
      😊

  • @DeKat-84
    @DeKat-84 5 месяцев назад +3

    I wonder if Stephen Fry has seen this documentary?! Specifically the parts about how the management treat the staff!

  • @wesssavorn9018
    @wesssavorn9018 5 месяцев назад

    Very very impressive 👏 I look forward to my first visit to London. And no doubt will be staying at the Savoy. ❤❤❤❤❤❤❤ I want to meet the head Butler. 😉

  • @independentpuppy7520
    @independentpuppy7520 6 лет назад +34

    I like that Australian guy. I'd choose him for my butler.

    • @abcdef53015
      @abcdef53015 5 лет назад +10

      Neal Wilson it’s New Zealand

    • @ftw7026
      @ftw7026 4 месяца назад

      New Zealander not Australian

  • @beth-rg8bm
    @beth-rg8bm 5 лет назад +35

    He's right...it looks like a shower curtain!

    • @urbanviii5103
      @urbanviii5103 3 года назад +1

      I love the remark.

    • @fayezentner619
      @fayezentner619 3 года назад +3

      English people and their prints

    • @edwardmcilwain2139
      @edwardmcilwain2139 Год назад

      Those printed fabrics are everywhere at the Dorchester, but their shower curtains are plain. LOL

    • @beth-rg8bm
      @beth-rg8bm Год назад

      @@edwardmcilwain2139 😁

    • @Jack-hy1zq
      @Jack-hy1zq 2 месяца назад

      💯

  • @bacuss2112
    @bacuss2112 7 лет назад +13

    I dig the tiny patch of hair on the front of the gay "Head" butler's head, .... HELLO FRISCO !!!

  • @ThatLeeNoble
    @ThatLeeNoble 6 месяцев назад +15

    Sacked everyone when they closed for refurbishment. Bet all the new staff are on zero hour contracts too. The rich always pay the least.

    • @carolharkness5023
      @carolharkness5023 4 месяца назад +1

      lts a business, not a charity !

    • @user-wk2gf9xc1x
      @user-wk2gf9xc1x 4 месяца назад +2

      It's a business, not a charity"!.. I can sum up in a nano second which side of the fence you're on.. If it wasn't for hard working staff.. Sweat, blood and tears.. You wouldn't have the luxury of experiencing such 'splendour' Staff that partake in such establishments are overlooked everyday and not appreciated.. And yes, the pay is shameful.. I don't have the time of day for ignorant individuals who are born into privilege without one empathic bone in their bodies for those far less fortunate.. Attitudes will never change.. Human nature will remain ugly and poisonous.. Thank God I can see through this vile veil of self superiority!!. Money doesn't make the world go round.. Love does!!.. And there needs to be a damn lot more of that in this world!!!.. Stick your fat wallets where the sun doesn't shine!!!!!

    • @markjohnathanappleton8642
      @markjohnathanappleton8642 4 месяца назад

      Well said

    • @user-wk2gf9xc1x
      @user-wk2gf9xc1x 4 месяца назад

      Thank you 👍

  • @redpillyoass5894
    @redpillyoass5894 Год назад +4

    The one doorman in the top hat whom the elderly people said they hated the hotel but would only come back to see him should be concierge or a butler or a higher position instead if he is that lovely to guests for them to say that.

  • @milian696
    @milian696 3 месяца назад +1

    The senior management here speak in such an abrasive manner to the juniors. It's such crass, rough behaviour. It matters. This kind of behaviour filters out into the whole hotel experience. The Claridges staff were much more pleasant to watch in their treatment of one another.

  • @josephxuereb4407
    @josephxuereb4407 3 года назад +7

    I hate role playing in work, you make mistakes, laugh at eachother, but when you are working in real time, you are well prepared and the best of you comes out

  • @StanOwden
    @StanOwden 7 лет назад +10

    I remember my first kiss on the river bank right in front of a Savoy. Somewhere around a midnight. Me and my ex had a good night out that time.

  • @anniereynolds6418
    @anniereynolds6418 5 месяцев назад +2

    He says he’s quite demanding and quite direct. Oh,he forgot to say that he’s quite rude too.

  • @kobusvanstaden3747
    @kobusvanstaden3747 4 месяца назад +2

    Sean is in love with Oliver, I think 😅

  • @abrielrobertsson4160
    @abrielrobertsson4160 11 месяцев назад +4

    Love how real and honest Ollie is. I can see why the head butler wants him to take lead (not sure if he did xD).

  • @kathleenkendalljacksgrandm6902
    @kathleenkendalljacksgrandm6902 4 месяца назад

    If London ever gets back in order we may visit again.
    Would love to stay at the Savoy.

  • @carolann5338
    @carolann5338 6 месяцев назад +2

    I would like to see the kitchens where they cook and display gorgeous meals.....!!!!

    • @cindz4618
      @cindz4618 4 месяца назад

      Agreed- it's a very important aspect for most people.

  • @mitchg7809
    @mitchg7809 4 года назад +36

    That butler needs to calm down. He should exercise patience when dealing with new employees & have more confidence in his returning staff. After being in service for 25 years I have learned that when I’m stressed everyone is stressed. That’s when things really start falling apart.
    I tell my team to know your job & keep smiling. If you’ve done your best work & still everything didn’t come off perfectly?
    Fuck it. Tomorrow’s another day.
    No job is worth developing an ulcer.

    • @aculligan56234
      @aculligan56234 Год назад

      Well said Mitch. I did for 35i years and and I met both make and female arseholes like him

  • @greghill7759
    @greghill7759 11 месяцев назад +4

    A new owner and 600 all-new staff given six weeks training and then expected to hit the ground running.... at The Savoy? What could possibly go wrong?

  • @shanksnag9359
    @shanksnag9359 Год назад +5

    The butler as seen towards the end won't cut it. Like it or not, a butler has to be a good servant & never question it outside of his own head.

  • @ronnelhamiel7921
    @ronnelhamiel7921 Год назад +15

    I like this guy very much. If we had more Mgr like him, we would have excellent service in all professions

  • @MarcusLeepapi
    @MarcusLeepapi 5 лет назад

    Looking very nice...

  • @stevenkincannon8688
    @stevenkincannon8688 5 лет назад +30

    Is there not a single man on that hotel staff who knows how to knot a tie?

  • @albavenatores2358
    @albavenatores2358 4 года назад +30

    9:49 the butler shouldn't touch the guest .. it's ok to shake hands (if guest want) but not to touch the guest's back, shoulder..

    • @Illisil
      @Illisil 2 года назад +3

      I disagree, Stephen Fry is their "Blogger in Residence" he's more an employee than a guest. And if he is a guest, he's being greeted with a heartier welcome than the regular guests, because of his status in the hotel.

  • @kathleenkendalljacksgrandm6902
    @kathleenkendalljacksgrandm6902 4 месяца назад

    Love grand hotels.

  • @yogithashetty2587
    @yogithashetty2587 3 года назад +11

    Amazing story 👏🏻👏🏻👏🏻loved this documentary

  • @rodejzone8848
    @rodejzone8848 4 месяца назад +1

    WHEN I SAW HOW THE STAFF ALLOWED TRASH TO SIT OUT IN THE HALLWAY AND THE PRINCE CAME RIGHT UP THE STAIRS AND HAD TO WALK RIGHT PASS IT I WAS DUMBFOUNDED.........DID YOU SEE THE LOOK ON THE PRINCES FACE AS HE NOTICED IT???

  • @sawsanalmufti63
    @sawsanalmufti63 5 месяцев назад

    I just love it since i was 23 that was 1985

  • @shara-la8629
    @shara-la8629 5 лет назад +8

    In a wise words of young Ollie : " Plenty of bull-sheet"

  • @emilyflotilla931
    @emilyflotilla931 5 месяцев назад

    I love Sean!

  • @stephanebelizaire3627
    @stephanebelizaire3627 Год назад +1

    BRAVO !

  • @christophers796
    @christophers796 2 месяца назад +1

    Savoy Hotel in London is a luxury lifestyle for the affluent millionaires and wonderful people

  • @pauldockree9915
    @pauldockree9915 Год назад +2

    Now I know why I don't go to the place.
    One can live without the Savoy Life Style.
    And Then There Was Light ~ LightHearted Swan

  • @lindajustin9949
    @lindajustin9949 6 лет назад +30

    The staff aren't paid enough to work at that hotel.
    This isn't a warm or intimate environment.

    • @aislingmichaelaoneill1028
      @aislingmichaelaoneill1028 5 лет назад +2

      Linda Justin They rarely are now at this level. Brown’s had a reputation for warm human relations at one time.

    • @nadia1994ization
      @nadia1994ization 4 года назад +12

      Linda Justin well you are right i use to work at savoy as a waitress they treat you like a worthless property and actually there has been many many issues raised about the mistreatment and payment for employees, it is a very toxic environment

    • @GulliversFlo
      @GulliversFlo 2 года назад +2

      @@nadia1994ization not surprised

  • @BodohYono
    @BodohYono 3 года назад +3

    I just learn that mr ceaser ritz, was manager of this hotel for many years and make this hotel famous arround the world

  • @vivlangham1994
    @vivlangham1994 3 года назад +12

    That Head Butler needs an extensive course on 'How to treat people with respect'. He shouldn't be allowed to talk to people SO RUDELY!! Doesn't give The Savoy a very professional image.

  • @wesssavorn9018
    @wesssavorn9018 5 месяцев назад

    I worked at the Four Seasons in Vancouver Bc Canada and know what service should be and in no way was the managment staff hard on the employees at this level of service you must be better than the hotel down the street . No matter who it is . ❤❤❤❤❤😊 they all did A Great Job !!👍👏😀

  • @violetkirk4729
    @violetkirk4729 2 года назад +21

    I have been following the Savoy series on the tv. I think it is a great hotel and fascinating what happens behind the scenes. Does anyone else dislike the head butler Sean? I hate the way he treats his staff such arrogance instead of encouraging new staff he seems to take great delight in ripping them to pieces.

    • @aculligan56234
      @aculligan56234 Год назад +4

      I did. I worked in 5 star. Hotels and am a hygenic too. If he speak to me in that tone I'd smack him one. Arrogant

    • @darrenburns123
      @darrenburns123 Год назад

      Absolutely hate him. There is a way to be assertive, and that's not it. He is just a cunt, excuse the language. Terrible person.

  • @leeanthony3138
    @leeanthony3138 4 месяца назад +1

    As soon as they mentioned Elle McPhereson I was put off. She is known to be a snotty birch who does not talk to "the help". She communicates with them via an assistant.

  • @MarcusLeepapi
    @MarcusLeepapi 5 лет назад

    That is really nice....

  • @Illisil
    @Illisil 2 года назад +3

    The head butler is like a fussy old woman! The classy English grandmother you never had!

  • @joejoe2928
    @joejoe2928 3 года назад +7

    VETERAN SCOTS GUARDS...LITTLE SAD TO SEE STAFF SO PASSIONATE ABOUT WELTHY PEOPLE DO THEY HAVE PASSION FOR THE LORD JESUS CHRIST WHO CAN GIVE THEM ENTRANCE TO HEAVEN AND SALVATION ...RESPECT FOR WEALTH WITHOUT RESPECT FOR THE STAFF AND WORKING CLASSS SUCH SNOBERY.......I'M SAD FOR

  • @lauraswann5543
    @lauraswann5543 10 месяцев назад

    "Get outta m' way becuz I'll drop it on your head now in a minnit." Beautiful Irish accent.💖🇮🇪

  • @michaelhoran407
    @michaelhoran407 6 месяцев назад +3

    I would try the new refurbished Savoy because of the very personable owner Prince Alwalid of Kuwait and for the river suite Thames views. I hope it’s a huge success.

  • @morticialilas3229
    @morticialilas3229 5 месяцев назад

    Ive been to the prestigeous Savoy in the 1990s informally acompanied by my beautiful late titled mummys relation Prince Philip the last of the real Aristocrats.Oh i do wish your hotel success.

  • @lynda4661
    @lynda4661 Год назад +10

    It’s a pity such a landmark is not owned by British people

  • @gracet3647
    @gracet3647 7 лет назад +44

    ollie is a star

  • @jslasher1
    @jslasher1 5 лет назад +26

    Sean should work at The Ritz. He'd fit right in given his exacting standards. I'd rate the Savoy second only to The Ritz. From there it's the Dorchester, Claridges, Connaught, etc.

    • @aculligan56234
      @aculligan56234 Год назад +1

      His attitude would not work at the Ritz but given today's paying Clients. He could get away with anything. That should answer Yiu correctly. They are all the same 'Hotels)))))

    • @jslasher1
      @jslasher1 Год назад +3

      I should add the Goring Hotel, recipient of a Royal Warrant. It was a favourite of HM Queen Elizabeth the Queen Mother.

    • @edwardmcilwain2139
      @edwardmcilwain2139 Год назад +2

      @@jslasher1 The Goring is nice!

    • @jslasher1
      @jslasher1 Год назад +3

      @@edwardmcilwain2139 Veddy, veddy nice.

  • @marymongan6360
    @marymongan6360 2 года назад +4

    Brilliant documentary on the dearest hotel in England

  • @selenaclarke
    @selenaclarke 5 месяцев назад +1

    Most of the comments about the head Butler come from ignorance of the Tradition. He's a classic old Queen of that position, the Palace has the same Culture. He seems to have given the young Man cause to avoid him though. The biggest criticism I would make is that their indiscretions in their comments about the guests was unforgivable & the irony of hiding a dirty stain from the Crown Prince yet showing that on TV was beyond belief. God bless all the old Queens out there, were would the World be without them

  • @jauipop
    @jauipop Год назад +2

    Room service and housekeeping service in most 5 star hotels/resorts in Asia are on par with having butler service.

  • @rhomai
    @rhomai 5 лет назад +6

    with those earpieces they all look like security

  • @ivanacool1
    @ivanacool1 4 месяца назад

    This General Manager makes his staff work here in fear! No one is happy (including himself)!

  • @MaryKane-qv5vz
    @MaryKane-qv5vz 4 месяца назад

    Staff at these Hotels work so hard and I wonder if they are truly paid well enough for all the effort.

  • @lorispain1
    @lorispain1 3 года назад +7

    Stephen Fry always looks like he slept in a hedge, love him though. Ollie wouldn't or sound out of place in Downton Abbey, classically handsome!

  • @johnkean5848
    @johnkean5848 5 лет назад +23

    The Savoy is no longer a place l would call luxury. In the old days it certainly was and from the moment you entered you were made to feel very special whether you had just called in to have lunch or afternoon tea or a staying guest or theatre guest. When they finished the refurb ie a few years ago, 5 maybe, we called in to see how they'd improved it. It seems that the soul has been ripped out along with the rough-diamond staff (mainly Italian) who actually made the place feel extra special, warm and welcoming which was pretty alluring. Now its filled with disingenuous staff in cliched interiors (to reflect a new worldwide trend sorry disease in "luxury,") who make you feel you're in their way and too proud to ready the wash hand basins when you leave the cubicles. Perhaps because they're too busy judging you up and down to do the job they're paid (well) for. Perhaps l am just too old to accept the modern ways but l was always told it was a crime to make _anyone_ feel uncomfortable in any situation. I have the luxury of my memories to remind me what a joy and a treat it was to visit such a magical place but l am afraid that's all it will be a memory ... 😢

    • @aculligan56234
      @aculligan56234 Год назад +2

      Hi John explain the new staff that you dislike. Not condemning anything. Interested in old school too.

    • @aculligan56234
      @aculligan56234 Год назад +3

      Wash hand basin s? Do you mean they don't check them after a guest leaves

    • @vaslav030547
      @vaslav030547 9 месяцев назад +8

      Hotel closed for three years and they take on staff a few weeks before opening! How crazy is that?

    • @jinusrafezadeh2494
      @jinusrafezadeh2494 5 месяцев назад

      Oh God those floors 😂

  • @shanedoyle1057
    @shanedoyle1057 Год назад +5

    I didn’t know Giorgio Moroder was a Royal Prince 🤔😂😂😂

  • @paulgerrard9227
    @paulgerrard9227 4 месяца назад +1

    The Savoy staff look on edge, the gm is not confident and even said...oh god. Compare this to Claridges and they are poles apart.

  • @shankarbalakrishnan2360
    @shankarbalakrishnan2360 4 месяца назад

    The hotel business❤❤

  • @urbanviii5103
    @urbanviii5103 Год назад +3

    Stephen Frye's yellow shirt: absolutely hideous.

    • @dd7521
      @dd7521 5 месяцев назад

      Stephen Fry, absolutely hideous too imo.

  • @Eitner100
    @Eitner100 6 месяцев назад +2

    The black and white tiles are atrocious. Whoever thought of that, missed all developments in design for the last 50 years. The flower sorry excuse for design on the bed is awful and his solution to put a carpet on a carpet is about the worst possible decision. Totally unprofessional and unacceptable for a hotel of such class. I would fire the man on the spot for his insane decision.

  • @teddybearisms2505
    @teddybearisms2505 3 года назад +13

    Considering the owner, and how they manage, i hope it goes belly up and they are forced to sell it.

  • @ritathompson8107
    @ritathompson8107 5 месяцев назад +2

    So much for the elite,so many people starving, shameful.

    • @dd7521
      @dd7521 5 месяцев назад

      💯

  • @super_populr
    @super_populr 3 года назад +4

    butler Ollie is super cute.

  • @nanettecormier8513
    @nanettecormier8513 4 месяца назад

    I'm stressed just watching this!!!

  • @jonrosenlof4805
    @jonrosenlof4805 5 лет назад +9

    Damn Ollie was hot!

  • @Sarahh185
    @Sarahh185 4 месяца назад

    the whistling head chef is lovely and just gently encouraging his staff to get the food out. the butler's 25 yrs of experience suggests he was trained 25 years ago and sadly hasn't changed. 3 years and 3 weeks to prepare and the rubbish the Prince had to pass was inexcusable, don't leave crap in a boardroom when 2 royal families are due to arrive. the Manager's curt "toast' to 'Savoy' could've been grander, and more welcoming.
    pay 220 MILLION, to have to walk past garbage that shouldn't be there on your first walk through. that's really shocking.