I had a previous 5000 series shaver, but it looked a little different; it had more rounded shape around the heads. I lost that and need to replace it. Will this one work with my old charger base, even though they look a little different?
Hi Giles, thanks for reaching out to us for assistance. We would like to see how we can help, but we need some more information to be able to do that. We recommend contacting us on Facebook (@Philips) or Twitter (@PhilipsCare), so we can assist you properly with your situation. We hope to hear from you soon.
Hi Cheyenne. Thank you for reaching out to us. We appreciate your interest in our Philips Shaver. We would like to inform you that it is only intended for shaving facial hair. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6053uHg8J.
I had Philips rq1250 for more than 7 years and didn’t have any problems with it (it was brilliant). For Christmas I got S5000 as a gift and didn’t tested it out yet. Is it worth upgrading?
Hello, thanks for sharing this. 😊 We're so glad to hear about your positive experience with the SenseoTouch! At the end of the day, we believe that your choice to switch shavers really depends on how satisfied you are with your current one... and you seem quite satisfied to us. 😉 Feel free to reach out to us on Facebook (@Philips) or Twitter (@PhilipsCare) with any other questions or concerns. We will be happy to help where we can!
Hi Saffie, thanks for leaving a comment. To answer your question, no, you would not be able to cut long beards with this shaver. You would need to trim the hairs beforehand and then go over it with the shaver. Hope we were able to answer your question. If there's anything else that we can help you with, feel free to reach out. :)
Thank you for getting in touch with us, Rashmi. The Philips S5582/20 shaver is our latest model in the series. One hour of full charge will give you 60 minutes of runtime. You can also charge it with a 5-minute quick charge for one shave. It has steel precision blades and a power adapter sensor. The Philips S3122/55 shaver is an older model. One hour of full charge gives you 55 minutes of runtime, and there is no quick charge facility available for this model. It is equipped with a comfort-cut blade system. For more detailed information on both the shaver mentioned by you, see the following link: to.philips/6053Pz41z. We hope this helps. If you have any other questions, please feel free to get in touch with us via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6054Pz41M.
Hi there. Thanks for reaching out about your Philips Shaver S5000. It sounds like your shaver might be experiencing some performance issues due to a few common reasons. Firstly, if you haven't cleaned it regularly, debris buildup around the shaving heads could be affecting its power. Secondly, ensure you've charged it adequately for at least two hours as a low battery can impact performance. Remember, some shavers can't operate while plugged in, so ensure it's unplugged when trying to use it. Lastly, if you've recently cleaned it, double-check that all parts are reassembled correctly. If the issue persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6052kPUL8.
I’ve just bought one of these but even after a full charge it sounds as though the battery is running down, is this normal. If anyone can help I’d really appreciate it 👍🏼
Hi Steve, sorry to hear you are experiencing some issues with your shaver. We are here to help! Please feel free to reach out to us on social media, so we can look into this issue further. Hope to speak to you soon!
People love complaining, but that really doesn’t help someone who is looking to buy a good shaver. I replaced my old Philips after like 20 years of satisfaction with one that looks similar to this, a new Series 5000 one, and it works even better than my old one, has “lift and cut” blades etc. It even says “Made in Netherlands”!! So really , not made in China???!! Anyway, I believe that at least for those who are used to this type of Philips shavers, you should be very satisfied with this - most of you. I just wish the cable was usb-c and not usb-a or, better, if the shaver had a usb-c port instead of needing its proprietary cable (on the port side). There are cheaper shavers out there, but what about the blade (and general) quality and where to find replacement blades? So for me, Philips looked like the safe choice (again).
We appreciate your insightful feedback about the Philips Shaver. Your feedback is invaluable in our continuous efforts to improve our products, and it fuels our passion for excellence and motivates us to continuously raise the bar in delivering the best consumer experience with our products. Thank you for your time and support!😀
@@Philips You’re welcome! 🙂 By the way, I still have a box of “new” HQ6 replacement heads for my previous shaver. I wish they could somehow go to someone who’s still looking for those, and if I had SH71/50 instead! 😄
Will it break if water gets into the charging port? I want to use it in the shower but don't trust it will work if I get the charging port wet. Please help, thanks.
Hi there. Thank you for reaching out to us. To answer your question. We would like to inform you that it is not recommended to place or store the product in a tub or sink where it can fall or be pulled into it. Do not immerse the product in water or other liquid. We hope we have answered your query. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6056O0ZJr.
Hi there, thank you for your comment. Please note that this device is waterproof, which means it is suitable for use in the bath or shower and for cleaning under the tap with water. For safety reasons, this product can only be used without a cord. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6054O0w1e.
@@Philips You are contradicting yourself You said "do not immerse the product in water or other liquid" and then you say it can be used in the shower or bath... All I'm asking is can water get into the charging port at the bottom end of the shaver? This is your product, do you really not know your own product? 🤦
Hi there. All our current shaver ranges like the S5000 have the IPX7 rating (ingress protection code). This means that the device is waterproof, and you can keep it one meter deep into the water for almost 30 minutes, and then also your device will work without any issue. IPX7 rating is one of the most popular ratings which is given to several devices. You can find the IPX7 rating on the back of your shaver handle. Our comment in relation to not storing it near a sink or tub is related for when the device is charging and connected to the power. For safety reasons, it should not be kept near water in these instances. The shaver will not work while connected to the power supply. Our apologies for any misunderstandings, and we hope this is clear.
Hi there, thank you for reaching out to us. Please be informed you need to charge the product before you use it for the first time and when the bottom light of the battery status indicator flashes orange, indicating that the battery is almost empty. Charging takes approx 1 hour. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6051OjWR3.
Hi Neale, thank you for reaching out to us. This is not the experience we want you to have with our Philips Shaver. We would like to inform you that you should trim your beard before shaving. Shaving time is also reduced by this technique. It's best to give your shaver a quick clean after each shave and then clean it more thoroughly every month. Don't press the shaver too hard against your skin. Only apply gentle pressure to make your facial hair stand upright, allowing the shaver blades to catch and cut it more easily. We hope this was helpful. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6057PkeRz.
Thank you for reaching out to us about the Philips Shaver, Karthik. We want to inform you that this shaver is designed to follow the contours of your face. It features fully flexible heads that can turn 360°, providing you with a thorough and comfortable shaving experience. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use social media, you can also reach out to us via the contact page: to.philips/60503OdQ0.
Hello Daniel. Thank you for reaching out to us. We are sorry to hear about your experience. Could you please elaborate a bit on your query via Social Media? We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). You can also reach out to us via the contact page: to.philips/6056PGyYE.
Im really disappointed on Philips they really lose quality im just but this s5000 and really bad with shaving i had old one from Philips was really cool and simple Jammer voor mij geld 😂 i hope i can sale it as secondhand
Hi Majid. We are sorry to hear our shaver does not perform to your expectations. We would like to assist you in any way we can so feel free to message us the issue you're having with your shaver.
Hello Majid, please reach out to us on Social Media. We’re available 24/7 on Facebook (to.philips/6055KS7qL ) and Twitter (to.philips/6056KS7q0). One of our colleagues will then try their best to help you further. Hope to hear from you soon!
Hello there, Thank you for reaching out to us. We are sorry to hear about your experience with the Philips shaver. In this case, please send us a private message on social media so we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). You can also reach out to us via the contact page at to.philips/6056Reiey.
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
What a practical illustration of your product on showing "How to Use Philips Shaver" on an already shaved face.
Props to your strategy!
This was a hilarious ad. They could have at least shown someone with a full beard and do a before-after shoot. 🤣
Yeah… but it’s not designed to shave a full beard, plus we can see a before and after, especially on the moustache. 😄
I agree with you. There are plenty of RUclips videos on how to shave a full beard @@brunosco
I also have seen for the younger men the three-day stubble growth look... It's so hard to spend three minutes a day shaving..
.
I had a previous 5000 series shaver, but it looked a little different; it had more rounded shape around the heads. I lost that and need to replace it. Will this one work with my old charger base, even though they look a little different?
Hi Giles, thanks for reaching out to us for assistance. We would like to see how we can help, but we need some more information to be able to do that. We recommend contacting us on Facebook (@Philips) or Twitter (@PhilipsCare), so we can assist you properly with your situation. We hope to hear from you soon.
does it have lift and cut blades?
Come on Phillips, that man hasn't even grown a beard yet!
Show us something practical.
I was searching the same comment 😂.
Wtf Ad. Was that 😆
Thats ‘Iinnovation for you’ Phillips
I mean your comment may be 2 years old but still, It wasn't meant for long hair. It's only meant for already trimmed hair to get a smooth finish
on a daily basis I am using Philishave for the last 40 years 👍
Thank you for your valuable feedback. We are delighted to hear about your positive experience with your Philips Shaver. It means a lot!😃
He didn't show how to do it around the troat era?
Rotation is not clear, Which side!? Clock wise or vise versa!?
Is it able to shave other parts of body other than beard?
Hi Cheyenne. Thank you for reaching out to us. We appreciate your interest in our Philips Shaver. We would like to inform you that it is only intended for shaving facial hair. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6053uHg8J.
Seems like it works only on small hair.
Is this the updated version of Philips S5070? Which one is better? Thanks
Hi there! You can find the full comparison here: to.philips/6059y8xOh. Hope this helps!
I had Philips rq1250 for more than 7 years and didn’t have any problems with it (it was brilliant). For Christmas I got S5000 as a gift and didn’t tested it out yet.
Is it worth upgrading?
Hello, thanks for sharing this. 😊 We're so glad to hear about your positive experience with the SenseoTouch! At the end of the day, we believe that your choice to switch shavers really depends on how satisfied you are with your current one... and you seem quite satisfied to us. 😉
Feel free to reach out to us on Facebook (@Philips) or Twitter (@PhilipsCare) with any other questions or concerns. We will be happy to help where we can!
Can this cut long beards ? Or do you have to trim beard first then go over with the shaver itself ?
Hi Saffie, thanks for leaving a comment. To answer your question, no, you would not be able to cut long beards with this shaver. You would need to trim the hairs beforehand and then go over it with the shaver. Hope we were able to answer your question. If there's anything else that we can help you with, feel free to reach out. :)
Thank you very much!
Hi there, we're glad to know that you are happy with our Philips Shaver. It means a lot! Thank you for choosing us 😊
Hi
What is the difference between Philips S3122/55 and S5582/20 shaver
Thank you for getting in touch with us, Rashmi. The Philips S5582/20 shaver is our latest model in the series. One hour of full charge will give you 60 minutes of runtime. You can also charge it with a 5-minute quick charge for one shave. It has steel precision blades and a power adapter sensor. The Philips S3122/55 shaver is an older model. One hour of full charge gives you 55 minutes of runtime, and there is no quick charge facility available for this model. It is equipped with a comfort-cut blade system. For more detailed information on both the shaver mentioned by you, see the following link: to.philips/6053Pz41z. We hope this helps. If you have any other questions, please feel free to get in touch with us via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6054Pz41M.
I bought this product but after the charge it seems to be weak when running like it’s got no power.is this normal
Hi there. Thanks for reaching out about your Philips Shaver S5000. It sounds like your shaver might be experiencing some performance issues due to a few common reasons. Firstly, if you haven't cleaned it regularly, debris buildup around the shaving heads could be affecting its power. Secondly, ensure you've charged it adequately for at least two hours as a low battery can impact performance. Remember, some shavers can't operate while plugged in, so ensure it's unplugged when trying to use it. Lastly, if you've recently cleaned it, double-check that all parts are reassembled correctly. If the issue persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6052kPUL8.
I’ve just bought one of these but even after a full charge it sounds as though the battery is running down, is this normal. If anyone can help I’d really appreciate it 👍🏼
Hi Steve, sorry to hear you are experiencing some issues with your shaver. We are here to help! Please feel free to reach out to us on social media, so we can look into this issue further. Hope to speak to you soon!
What was outcome of this ? I bought one today and it doesn't sound powerful enough/running quite slow
Does it need to be on or off to rine?
First ON when rinsing in the closed position, then switch off, open and rinse inside.
People love complaining, but that really doesn’t help someone who is looking to buy a good shaver. I replaced my old Philips after like 20 years of satisfaction with one that looks similar to this, a new Series 5000 one, and it works even better than my old one, has “lift and cut” blades etc. It even says “Made in Netherlands”!! So really , not made in China???!! Anyway, I believe that at least for those who are used to this type of Philips shavers, you should be very satisfied with this - most of you. I just wish the cable was usb-c and not usb-a or, better, if the shaver had a usb-c port instead of needing its proprietary cable (on the port side). There are cheaper shavers out there, but what about the blade (and general) quality and where to find replacement blades? So for me, Philips looked like the safe choice (again).
We appreciate your insightful feedback about the Philips Shaver. Your feedback is invaluable in our continuous efforts to improve our products, and it fuels our passion for excellence and motivates us to continuously raise the bar in delivering the best consumer experience with our products. Thank you for your time and support!😀
@@Philips You’re welcome! 🙂 By the way, I still have a box of “new” HQ6 replacement heads for my previous shaver. I wish they could somehow go to someone who’s still looking for those, and if I had SH71/50 instead! 😄
Will it break if water gets into the charging port? I want to use it in the shower but don't trust it will work if I get the charging port wet.
Please help, thanks.
Hi there. Thank you for reaching out to us. To answer your question. We would like to inform you that it is not recommended to place or store the product in a tub or sink where it can fall or be pulled into it. Do not immerse the product in water or other liquid. We hope we have answered your query. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6056O0ZJr.
@@Philips So it isn't waterproof like it advertises... Cheers for lying to me. Will be getting a refund tomo.
Hi there, thank you for your comment. Please note that this device is waterproof, which means it is suitable for use in the bath or shower and for cleaning under the tap with water. For safety reasons, this product can only be used without a cord. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6054O0w1e.
@@Philips You are contradicting yourself
You said "do not immerse the product in water or other liquid" and then you say it can be used in the shower or bath...
All I'm asking is can water get into the charging port at the bottom end of the shaver? This is your product, do you really not know your own product? 🤦
Hi there. All our current shaver ranges like the S5000 have the IPX7 rating (ingress protection code). This means that the device is waterproof, and you can keep it one meter deep into the water for almost 30 minutes, and then also your device will work without any issue. IPX7 rating is one of the most popular ratings which is given to several devices. You can find the IPX7 rating on the back of your shaver handle. Our comment in relation to not storing it near a sink or tub is related for when the device is charging and connected to the power. For safety reasons, it should not be kept near water in these instances. The shaver will not work while connected to the power supply. Our apologies for any misunderstandings, and we hope this is clear.
Do you need to charge it for a long while before its first use?
Hi there, thank you for reaching out to us. Please be informed you need to charge the product before you use it for the first time and when the bottom light of the battery status indicator flashes orange, indicating that the battery is almost empty. Charging takes approx 1 hour. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6051OjWR3.
does it work under water? I want to use it under the shower when I'm taking a bath
Hi Kyoshi, absolutely! Our S7000 is designed for wet and dry use, which means that it's also suited for the shower. :)
Yah, but guy in video looks, he has barely some whiskers.. you got my point..
Had two both crap great for a couple of months then can’t remove whiskers !!
Hi Neale, thank you for reaching out to us. This is not the experience we want you to have with our Philips Shaver. We would like to inform you that you should trim your beard before shaving. Shaving time is also reduced by this technique. It's best to give your shaver a quick clean after each shave and then clean it more thoroughly every month. Don't press the shaver too hard against your skin. Only apply gentle pressure to make your facial hair stand upright, allowing the shaver blades to catch and cut it more easily. We hope this was helpful. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6057PkeRz.
what is the name of that music sample?
Darude - Sandstorm
@@kygodragon4782😂
Doesn't come with a charger, cable only.
It just gives me razer bumps and doesn't even completely shave my face
Is this useful to shape beard, looks like no, .. i was disappointed😊
Thank you for reaching out to us about the Philips Shaver, Karthik. We want to inform you that this shaver is designed to follow the contours of your face. It features fully flexible heads that can turn 360°, providing you with a thorough and comfortable shaving experience. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use social media, you can also reach out to us via the contact page: to.philips/60503OdQ0.
Yo la compré y es mala mala y eso que mi bello es delgado y poco
Hello Daniel. Thank you for reaching out to us. We are sorry to hear about your experience. Could you please elaborate a bit on your query via Social Media? We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). You can also reach out to us via the contact page: to.philips/6056PGyYE.
This man has no beard. What is he shaving ?
Im really disappointed on Philips they really lose quality im just but this s5000 and really bad with shaving i had old one from Philips was really cool and simple Jammer voor mij geld 😂 i hope i can sale it as secondhand
Hi Majid. We are sorry to hear our shaver does not perform to your expectations.
We would like to assist you in any way we can so
feel free to message us the issue you're having with your shaver.
Hello Majid, please reach out to us on Social Media. We’re available 24/7 on Facebook (to.philips/6055KS7qL ) and Twitter (to.philips/6056KS7q0). One of our colleagues will then try their best to help you further. Hope to hear from you soon!
For everyone here, it’s complete sh*t. It doesn’t cut well.
The secret is gently...
He literally has no hair to shave
I think a wet washcloth is enough for this person ;-) Showing someone who has no hair growth on their face anyway is not very convincing or serious.
It just gives me razer bumps and doesn't even completely shave my face
Hello there, Thank you for reaching out to us. We are sorry to hear about your experience with the Philips shaver. In this case, please send us a private message on social media so we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). You can also reach out to us via the contact page at to.philips/6056Reiey.