Pan Am Training Video: "If Looks Could Kill" (circa mid-1980s)

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  • Опубликовано: 15 апр 2022
  • This video was used in training courses conducted for training of Pan Am flight attendants in the 1980s.
    Special thanks to Linda Reynolds for saving a collection of safety and training VHS tapes from the Pan Am Flight Academy in Miami, Florida after the airline closed on December 4, 1991.
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Комментарии • 32

  • @themetalchica
    @themetalchica 2 года назад +23

    I just watched this entire video for absolutely no reason other than RUclips suggested it. I fricking enjoyed the hell out of it. I need psychological help, don't I.

    • @gc4697
      @gc4697 2 года назад +4

      I get the feeling there’s a large group of us in the same boat 😂😂😂

    • @ecthelion222
      @ecthelion222 2 года назад +2

      Lmao I’m watching it now for the exact same reason no my friend you don’t need help. It reminds me of a watered down version of Clue without the slapstick humor.

    • @themetalchica
      @themetalchica 2 года назад +1

      @@ecthelion222 🤣🤣🤣🤣

  • @emmahudsonsinger6859
    @emmahudsonsinger6859 7 месяцев назад +1

    Mr Dursley AND Patrick from Eastenders in an American training video is something I didn't know I needed today.

  • @jacknewman9256
    @jacknewman9256 2 года назад +6

    I'm only 5 minutes in and I already suspect Detective Chicken Nugget in the dining area with the spork

  • @therealxunil2
    @therealxunil2 2 года назад +11

    When I was in customer support for WordPerfect corp in the 90s, we were shown this video. I never forgot 'behavior breeds behavior'.

  • @meredithlucas7156
    @meredithlucas7156 Год назад +1

    I've actually been searching for this video for YEARS. In the early 2000s, Hechts department stores used this as their customer service training video. I ADORE IT. It is SO British and so odd.
    When I went to Macy's several years later I saw an updated one with a woman and wondered where the old version was.
    And then I saw Harry Potter and was like "I dreamt this video where Mr Dursley jumps in a lake..."

  • @stupid8911
    @stupid8911 2 года назад +2

    Watching from the beginning 'til about the middle, I had no idea where this was going. Now, I'm reminded of the episode "Small Opening" from "Ab Fab"...the actress playing Eddy in Saffy's play turning to the rest of the cast backstage, "I knew it was a comedy , go for it, kids!!"

  • @George75605
    @George75605 2 года назад +3

    Amtrak used this video in my new-hire class in 1990.

  • @daviddubiansky251
    @daviddubiansky251 2 года назад +10

    Did anyone else recognize Richard Griffiths AKA Vernon Dursley from Harry Potter?!

    • @bootes53
      @bootes53 2 года назад

      THANK YOU! He looked familiar but I couldn't place from where!

    • @K-Riz314
      @K-Riz314 2 года назад

      Indeed it is! His funniest role was in Withnail and I.

  • @WhatALoadOfTosca
    @WhatALoadOfTosca 2 года назад +3

    Patrick Yeah Man...

  • @tiadaid
    @tiadaid 2 года назад +6

    Given the rise in disturbances in the skies today, I suppose this video is sorely in a need of an update.

    • @bondfool
      @bondfool 2 года назад +1

      “Some people are just arseholes. Here’s how to open the emergency door in flight.”

    • @BlownMacTruck
      @BlownMacTruck 2 года назад

      While I think people in general need customer service refreshers, I'd say the biggest issue is actual insanely entitled customers; the customer service reps are usually not the problem.

    • @straightpipediesel
      @straightpipediesel 8 месяцев назад

      Computer says no. That's the problem.

  • @DanknDerpyGamer
    @DanknDerpyGamer 7 месяцев назад

    Wait ... Richard Griffiths? **looks at credits** holy cow!

  • @marks6663
    @marks6663 3 месяца назад

    7:28
    Before the world went insane. Remember the good times.

  • @bingbongboomboom
    @bingbongboomboom 2 года назад +2

    This video is probably 20 years before Harry Potter, yet his uncle looks exactly the same

  • @MrSunlander
    @MrSunlander 2 года назад +1

    Tom Bell never could get away from copper portrayals..... I recognize George Innes and Diane Fletcher as well. Most of the other faces familiar. Then came the credits. Glad to see they got billing. All registered on IMDB as well. Who would be in an update?

    • @tiadaid
      @tiadaid 2 года назад

      Apparently it was updated in 2000, with Dawn French playing the Hapless role.

  • @brianscott8936
    @brianscott8936 Год назад

    they call me the nugget of the yard lol

  • @robertbarron4274
    @robertbarron4274 2 года назад

    I’d have loved it if that detective had a bit of Basil Fawlty in him.

  • @beaniebaby29
    @beaniebaby29 2 года назад

    i just want to know one thing ...where is Linda??!!!😤

  • @agrendae
    @agrendae 2 года назад

    Open Arms Hotel?!

  • @rapman5791
    @rapman5791 2 года назад

    Bob’s your uncle

  • @ecthelion222
    @ecthelion222 2 года назад

    He told him to drop dead he MUST be the murderer. Lol shall I call the police now sir? Lol I’m enjoying this peculiar behavior. It reminds me of who stole the red queen’s tarts?!

  • @ecthelion222
    @ecthelion222 2 года назад

    Does anyone else watching this video actually work in customer service as well? I cringe at their snotty behavior and get pleasure when they’re nice to him bc I’ve been doing it for 15 years. But, no the customer is not always right but this poor bloke got rotten treatment right before he drowned. Lol god.

  • @ecthelion222
    @ecthelion222 2 года назад +1

    Idc if this is my third comment. Every time he asks shall I call the police I laugh so hard. Dammit I AM the police! Yes I know but… this is my only job to ask if you need law enforcement unnecessarily sir I don’t know what else to do other than pour the bloody tea. Also, his name is mr. Hapless I love the pun.