BEWARE Home Depot 90-Day ONLY Return Policy!
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- Опубликовано: 27 авг 2024
- Found out that Home Depot is strict about returns, even with unopened products and an original receipt.. 90-DAYS and then you are out of luck, zero chance, no returns, and NO store credit for future purchases.
It's in the fine print....
Good luck and hope you don't lose $60 like I did. Anyone need a Moen cartridge and cartridge puller...cheap?....
#martinsinvesting
#homedepotreturns
#homedepotcustomer
@lowes
There has to be limits on returns because people were abusing the system by stealing and then getting a store credit for something they didn't really buy, so you can thank the thieves for Home Depot getting more strict with returns.
Isn’t that why we have recipes…or?
@@loretyr_748 As long as you have your receipt or the card you paid with as proof, then it's all good.
@@TheworldiseffdUP Nope. If its over 90 days, you are screwed. Right now they ban every single person who returned over $35 or attempt to return anything over $35, per one of the insiders from the HD store. Yep, even if you have the receipt if its after 90 days and over $35, you are screwed.
thats the police. Lowes is the same. Just go to another home depot or go back when another employee is working and they will prolly give you the store credit
Thats still way better than a 30 day return policy
As an employee. It literally says on that said receipt the exact day your policy is over in addition to it clarifying that it’s only 90 days. After the 90 you’ll only get A store credit if you’re lucky
How does the tools work do they check the serial number to match ?
Thank you Jersey dude! Exquisite info!
Lowes is 90 days also. If you would of bought it on a home depot card you could of got 365 days.
You mean on a Home Depot credit card? Good tip, but I just don't another credit card.
Not true my husband has used his Home Depot cc for many years,bought a three yr extended warranty on a power washer that locked up after 7 mos tried to replace it they said he didn’t buy it there and his warranty was refunded,he argued for two ours and was escorted out today and told not to return! Lowe’s will definitely get our business even if they have the same policies,the manager was a jerk!
@@harperwebster5913 ask for a STORE manager. Not just the customer service manager
@@harperwebster5913 if store manager isn’t available, ask when they will be and come back then. They’ll buckle I promise
@@martinsinvesting you can send me a check in the mail🤔. Moen pretty much has a lifetime warranty, just email/call them they will send you the parts for free.
Lowes now 30 days only in Las Vegas! Don’t go there!
Having worked for both Lowes and Home Depot, 90 days is their standard. All stores only keep 90 days of transactions and receipts older than that are non-existent, I've seen it. Also when you think about from the business prospective, it means that your purchase is deemed satisfactory and there was no problem with the product.
Do you think I can return a $480.00 LG AC unit to Home Depot with the receipt and without the box? After using the AC for nearly 60 days.
Get a store credit not money back then it would work.
I always buy from amazon now. home depot cheapest blinds wouldve cost me 900 and I bought the same amount on amazon for less than 300
I have the same problem, but with Lowes
90 days is pretty generous. If you want more than 90 days then get a HD credit card and use it to make your HD purchases, they give you a year with the card.
my guy had 90 days to do a project. come on
Do you know Lowes return policy or are you going to be equally surprised when they refuse to take it back? What would be reasonable to you? Should you be able to come back with this unopened box 3 years later?!
Hi. I see your point. But sometimes we buy parts for a project we end up not using, and are unopened. Best Buy has one year, Costco has return anytime for life. OK, maybe 90 days at Home Depot but with receipt and unopened they should be more generous.
Nope Lowe's is the same or, worse just dealt with them this morning. Gonna try going to a different one tomorrow.
so its the store's fault you put off the project and waited too long to return it? im confused. in what universe is home depot to blame? 90 days is great, they have to draw the line somewhere. you could have returned the item covered in poo prior to 90 days no problem... ive worked in customer service for years and this is a constant issue in society, nobody takes any responsibility for their actions, or in this case, lack thereof. just blame the store because they didnt do what you wanted even though the policy is clear as a cloudless day.
This was a stupid there policy is 90 days they're generous of giving 90 days most store are 30 days
Actually…. The trouble is expectation. I’ve been a customer of theirs for 20+ years (the entire time they have existed) and the policy allowed people to return items much later than 90 days up until recently. So, if you’ve built the expectation that late returns are acceptable then there ought to be a grace period allowing people to get informed and use to the new policy. His beef is legit. If I were Home Depot, I’d have had an instore campaign (signage, commercials and such) to let people know the change has happened rather than let them find out the hard way and be surprised.
thanks for supporting me on this. Plus some projects require time and you might not finish in 90 days. Once the 90 days is over, even in the original packaging you get stuck with some random part. I see others disagree. Well, somehow places like Target, Sam's, and Costco are more forgiving.
Yeah been that way for a while ignorence of the policy does not mean it did not exist and if people think not buying from home depot will change anything it wont. lowes has the same policy
Go back without a receipt and get store credit
Do you think I can return a $480.00 LG AC unit to Home Depot with the receipt and without the original box? After using the AC for nearly 60 days.
Aggressive tactics. Same story with Harbour Freight. *Solution to the problem: stop buying from them*
Yeah in México its 30 days i went on the 30th day and they actually tried to run it but their computer wouldn't accept the return .
This happened to me as well. They said my return denied
On the receipt it says on the back 90 days
U put it off for 3 months 😐
Did you ask for at least getting store credit??
Hi. Yes it was denied.
Take it back without the receipt and tell them you just brought it but you don’t have the receipt
Hello
90 days is more than generous. Most stores have a 30 day policy, Apple has a 7 day policy or something ridiculou. You should take up any issues with the manufacturer after the very generous 90 days. Manufacturers usually provide warranty for a year or so, mych longer period than the return window.
very bad
Lmfao all the entitled disorganized Karen’s out here crying about home depots reasonable return policy.
I once bought a brand new battery from autozone ended up not really needing it. Never installed or even tampered with it THE VERY NEXT DAY I walked into autozone with my receipt in hand and untampered not installed car battery. Was told usually they don’t take these back really??? Home Depot’s is beyond reasonable. Get over it you lost some beer money.
OK, am over it. People just need to know they better use what they bought, soon, at Home Depot or you end up with a No-Return policy.
@@martinsinvesting Yes! I just learned this today. $150 down the drain. :/
lowes aitn going to be better LOL. You had 3 months and you are complaining.....
It’s amazing you’re making a video over some bullshit a policy is a policy and that’s that you’re literally crying because you violated policy and didn’t get your way next time take heed and be aware of the return policy come on man how old are you and still don’t know that the return policy at Home Depot is 90 days I thought it was just the younger generation nowadays but I guess all that shit trickling to the old folks as well
well thanks for your input. Hope my next video is more fun for you.