Inside the FBI Podcast: An 'Empathetic Pioneer'

On this episode of Inside the FBI, Kathryn Turman and colleagues reflect on her 18 years of service and how she was instrumental in the creation and evolution of the FBI’s Victim Services Division. She recounts working with Robert Mueller, how she helped victims of the Pan Am Flight 103 bombing attend the trial, and the early formation of the FBI's Victim Services Division. For a full transcript and audio download of this episode, visit www.fbi.gov/ne....
To learn more about the FBI's Victim Services Division, visit www.fbi.gov/re....
Timestamps:
0:00 Introduction.
2:45 Working with Robert Mueller and Eric Holder.
4:11 The bombing of Pan Am Flight 103.
5:49 9/11 reveals a deeper need for victim services.
6:30 Turman leads Office for Victim Assistance.
9:19 "We are not a social work agency."
11:33 "She just made a true believer out of me."
13:51 An empathetic pioneer.
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