you won't believe it but actually, it is a very basic problem. There is a screen made of glass at the front of your TV which is covered by polarisers on both sides. after these 3 laters there is a diffusing surface, to make the LED light softer. they call it a reflector but in reality, it is just a thin sheet of semi transparent plastic that diffuses the LED light. all you need to do is take out that sheet. You will see some dirt on the back side of that sheet. It happens generally when they do not close the LED TV during the time of its assembly. now What you need to do is take a towel and clean this dirt with Collin. That's it. Your TV will work like new. You can watch some youtube videos for reference.
Hi! I had purchased Sony x85J and i was facing the same black spot issue. Had to send it to Sony Service Center twice within a span of 6 months. The issue is coming because of dust accumulation within the TV as the new TV launched from Sony is Bezel less. Earlier TVs used to have Bezel which used to prevent dust accumulation. The possible solution is to get the dust cleaned from Sony Service center. Clean the TV from outside every week and if possible cover the TV with a cotton cloth. In summary avoid Sony TV for now.
I am using this TV from past 6 months and its fantastic, this looks some fault in above TV. You should have reached out to customer care as there is warranty. My previous TV was also sony which I bought ins 2013 and I used rough and tough on that and worked fine till last year October(10 Years). I started seeing some lines and purchsed above TV in February this year. Its very good and I am very happy.
Dirty screen effect , it’s panel lottery in lcd tvs . If you want good screen uniformity , better to get oled if you don’t watch tv all day long. This has got nothing to do with dust. It’s just bad uniformity and you can ask for replacement and get cleaner panel. I purchased Lg led from Amazon and sent it back and got an oled from Amazon. Also this model is way overpriced for the pic quality it offers . Send it back and get Lg C3 , way better pic quality than this model
The problem in getting OLED tv is that you can't use it for watching tata sky or another set top box Because of burn in risk. Also can't be used for long duration each day, so one has to rely on backlight tv
Thanks, I am planning to buy this model but now I changed my decision. As per you which brand will be good for long term use between Samsung and LG? PLEASE SUGGEST
If you want top notch after sales service, there is no match for LG. However, if you will talk about picture quality then it's Sony>Samsung>LG. Longevity and durability wise as per my experience, in today's time it is LG>Samsung>Sony. Hope this helps in making your purchase decision!
Hello there, well this happened to me on my both newly purchased TV’s from Reliance digital and Croma model XR A80J oled and X75l led well after 2 months there was a dead pixel on both the TV’s well tech visited and said that it’s a dust problem. I was totally disappointed by that words it’s clearly dead pixel and they’re arguing as a dust particle well I asked oled is completely sealed and for the Led’s they have dust proof some x protection pro, well it’s been 3 months till the date my x75l has gone for service and they took pics of my room they cleansed it no use changed display no use now they’ve said that they’ll send a different TV that I should upgrade to a next model well they took payment of 19k for x80l well not sure how that TV will serve. A80J they replaced new panel at home well no issues faced on that till date being Sony brand this is not acceptable we’ll I had leds back 10years from Sony they’re still going strong and haven’t gone through such kinds issues.Already there phone production has stopped in India soon this TV products will be for sure.
So sorry to hear this. I did sent them a legal notice as well but Sony India has not reverted on that legal notice as well. Now i am going forward to file a case in consumer court. Maybe can we connect over a call to discuss it?
@@ekanshfitnesstecheverythin6515 I am facing multiple issues with my X74L since purchase. The seller didn't replace it even after multiple persuasions. And I'm fighting with the baseless arguments and denial of sony technicians. It's been only 28 days since I purchased the tv, and the problems become evident just 2 days after the installation. List of problems- 1. Frequent flickering, 2. Remote stops working very frequently 3. TV software hang 4. sudden Scary high volume noise and then auto-turn off, 5. A very frequent auto reboot in, 6. picture-sounds stuck and play, eventually turning off every time. The last technician noted all the problems and said that he will call after some discussion in the office but till now no response. From today it completely became non-functional. What should I do??
I am facing multiple issues with my X74L since purchase. The seller didn't replace it even after multiple persuasions. N I'm fighting with the baseless arguments and denial of sony technicians. It's been only 28 days since I purchased the tv, and the problems become evident just 2 days after the installation. List of problems- 1. Frequent flickering, 2. Remote stops working very frequently 3. TV software hang 4. sudden Scary high volume noise and then auto-turn off, 5. A very frequent auto reboot in, 6. picture-sounds stuck and play, eventually turning off every time. The last technician noted all the problems and said that he will call after some discussion in the office but till now no response. From today it completely became non-functional. What should I do??
@@ekanshfitnesstecheverythin6515 Thank you. I'm planning to go there. Did you get the replacement or any satisfactory solution by the Consumer's Court?
Thats my point. A factory fitted/assembled TV has not been assesbled properly and maybe this particular unit has this defect, so they should replace it with a new one.
What happened correctly explain me. Because, I'm decided to purchase this tv and if I purchased this is my 1st smart TV in my life. Please provide honest genuine opinion. When You have purchased.
if you want garbage tvs- go with lg, if you want to give up on life- go with samsung, if you are too poor for either- go with hisense(nonsense) point is... sony tvs are amazing, this problem is really about panel lottery, and you my friend got the short end of the stick i.e. a crappy panel. I suggest you explain this problem in detail to the sony service reps (they are thickheaded) and escalate the issue. Since its under warranty you will be covered.
This is called dirty screen effect. Most LCD TVs have this problem.I also had the same problem with this model. They finally changed the panel and its all good now.
Our X90L 65 inches is more than a year now and still never had an issue. It is our main tv placed in our living room and is being used daily. I also play my PS5 3-4x a week with it and it runs really well and the graphics is the best so far compared to our LG QLED. Perhaps you got a bad panel which happens to any brand and I sympathize with you regarding the after sales service of Sony which in my country is also poor. Their service takes too long and many of their technicians are not good in diagnosing the issue.
bro it was same for me as well. Same they told me ki dust aagyi ha... mene fir jo banda aaya tha usko 2000 rupees deiye toh usne ek fake case bnaake tv ko replace krwadiya... jo repair Engineer aaya usko paise dedo 2000 wo fake case bnaadena and replace krwa dega
Mere ps Samsung crystal pro 55inch tv hai 3 years pelha liya tha, mere tv me same problem aya h abhi circle ⭕ dikh rha screen pe dust ka aur ye problem normal h
Noted. But within 2 months of purchase to nahi aani chahiye ye problem. And i also have a old Panasonic LED TV which has tolerated 3 hawans at my house, usme to aaj tak dust nahi aayi 😂
Mine is just 5 days old and I reported the issue next day of purchase to reliance digital, they said it is normal, then I reported to sony, today they are planning to check my tv, exact purchase date is October 1st
@@gunasekar7788 : Brother, in my opinion, you should get it replaced. I remember i believe Reliance has this policy that if anything happens with the product within the first 10 days, then they should replace it. Man, it's just 7-8 days. If it would have been me, i would have asked for replacement.
Can we both file a case on Sony? I am ready, I had issue after 5 years.. These ppl doing business and want us to buy every 5 years once the current tv gets damaged
My case actually got resolved with the help of Reliance Digital retailer. I do agree with you that the quality of Sony television is nowhere near what it used to be.
Agree. Their products are not upto the standard and to add to that their service centre experience is pathetic in india. Request you to spread this video as much as possible.
I think its called Dirty Screen Effect. Could be wrong though... Its very common with budget and samsung premium leds too. . Was it not there initially? or you ran the test now? I dont think it has anything to do with Dust & all. I completely agree all manufacturers should do 100% quality check specially with premium TV's before shipping and should stop selling faulty panels. Or atleast provide replacements with no questions asked. OLED's have clean panels but are extremely expensive and burn in issue is another concern with them.
You know i was going for Oled only but didn't because of the burning issues. These black patches were not there initially in the TV and now are there all over the panel which are actually increasing by the day. Sony India and their service centre are just not bothered and are saying the replacement has been denied by Sony India
@@varuntis1993 Right Maybe Initially it was unnoticeable and just under 2 months now, the black patches are all over the screen and increasing by the day. The whole experience with Sony premium product and their authorized service centre has been nothing short if nightmare
Ab se tv lene ke pehle, yeh colour correction ka sample videos shops mein dekhkar baad mein tv kharidna hoga, atleast bleeding issue hai ki nahi confirm hoga, kuch kuch TV's mein aise problem aarah hai, and baad mein malumnpadta hai, what the problem
I also bought same TV 3 months ago from reliance digital greater Noida. And I am getting screen issue, which video you are showing from RUclips I am getting those colours automatically all the time. And now they are not replacing the defective piece and saying some part is rusty so they will only replace the part of that.
Bro mere bhi sony xr 55x90l mai same problem aari hai mene kal spot kra hai ki white screen par black patches hai aur mene bhi dec 2023 mai purchase kra tha ab mene complain karwai hai woh check krne aayege kal parso mai aap btaiye muje kya karna chaiye please reply. Thank you 🙏
Most fraudest people, and the people who work in sony areso very arrogant and illogical while answering. Stopped buying sony products long back its only hype that sony products are awesome.
I have sony bravia 2 ,, and iske bezels ( border of the penal ) ke through insects chale jate he tv ke screen ke pichhe.. aap use touch nahi kar skte aur nikal bi nahi sakte ... Fir service centre bhejna padta he nikal ne ke liye..
One of the worst tv manufactured by sony.I have purchased 43 inch model no 800G and its screen got white after three years of use Pathetic service and I urge everyone do not buy sony tv
Aapne sony exclusive showroom se tv nahi liya.. Ye nakli bhi ho sakta hai as mere Samsung ke saath aisa hi hua.. Wo within 6 months me kharaab ho gya 40" then after few years i bought samsung tv from Samsung exclusive its been 12 years tv is running fine
Sony showroom only only sale sony ye to or aapke sath dokha kar sakte hai kuki ye display stock ko pack karke tv delivery kar dete hai........ Or big showroom like tata croma and reliance digital Allways pack unit delivery karte hai agar aapko display delivery ke liye na bola hai m suggest buy products because tata is believe showroom
भाई ये डस्ट है। यह हर tv में आती है। यह बैक लाइट पैनल के रिफलेक्टर पर आती है। Led के पास जहां led लगी होती है। इसे कंपनी के इंजीनियर से खुलवा कर साफ करवा लो। प्रॉब्लम सॉल्व हो जायेगी।
I was planning 75 inch Sony X82L may be i will go with samsung or LG now. Maaf karo Sony, mujhe neend nahin khoni. I have a 11 year old Samsung 46 inch tv, it works fine. Samsung zindabad.
Bro replace hua tv?...lg ka to ye scene hai croma me vo demo piece bhi de dete h kuch logo ko...tv hours used me pta chl jata hai...but engineer demo dene k time tv hours reset kr deta h
@@ekanshfitnesstecheverythin6515 bhai mere saath ni hua kuch...utube p video h lg ka...i am a sony fan...sony ki color accuracy best hai.... Samsung k bhut zyada saturated colours hai...go for lg if u don't want Sony...also i have sony x75 49'.. Ye panel ki problem koi bhi brand k saath ho skti hai...
@@RishabhSingh-xz6fz : Noted Bro. In OLED technology there is burning issues and in LED's they are saying that dust is getting accumulated. Panel ki problem under 2 months to nahi honi chahiye thi. And agar phir bhi ye problem kisi bhi brand ke saath aa sakti hain to service quality to achi ho.
Same thing happens with Offline stores cheaters, always gives Display unit to New Customer, only way to counter this cheating is don't take Free delivery instead take self delivery after purchase
Sony, Samsung, LG all are same, I found problem with Samsung within 4 years. Better go for brands like Hisense, TCL then last longer than these so called premium brands comes with premium price.
Expensive products i always buy from a store that usually have a 3 month warranty. But for Expensive products i usually buy an additional 3 year warranty. Never regretted the purchase
Sony products is not good i have sony 55 inch x9500g for Rs /- one lakh and above now motherboard is damaged and its cost Rs 21000/- i purchased in sony showroom dealer. Its only three year and eleven months ago. Now i plane go to lg oled 55 g4 purchase in this new year 2025
Sorry to hear that. If you go for any OLED panel, it's longevity on an average is only 5 years. If you want to have a television for a long time, OLED is not the way to go.
@@ekanshfitnesstecheverythin6515 same issue. Dark spots clearly visible throughout the panel when the screen is white. No resolution provided by the service centre/support. Will be making both Sony India and the seller party to the case.
U must carry in they have to give u upgrade model or refund.. I done with my Samsung led worth rs 1,75000 after of fight about 2 mouths I got my refund.
I didn't knew even Samsung LED's has this problem. I have now purchased Samsung QN90C. I will be uploading the video of it very shortly. Hope it runs okay. If we think about it, OLED panels have image retention and burn in issues, LED's are reporting dust accumulation issues. So as consumers what should be purchase?
They have the worst service in Delhi. Also their manager Shamshaad Ahmed is one of the worst persons you can speak. They always blame it on the customer.
Yeh Bhaisahab Sony Company ko Be FijuL may Badnam kar rahe hai aisa kuch bhi nhi hai Mere pass bhi Sony x90L hai Full array esa kuch bhi nhi hai Tv May Best hai Sony👍🏻
Brother go to consumer court , or atleast tell sony head that u r going to consumer court ..then u will see magic ..and say them That i will put charge of defective tv but also charge of mental harrasment u gave . And talk in bold.. i know these people they r very bad .. i got my sony tv refunded within one month in 2016 after purchse due to backlight issues and got samsung .sony offcials talk very very rude. ..
Panel issue ha bhai panel replace krwa repair nhi bhai yeh saare bade brand ka aisa hi ha isliye Kam price me local brand lo 2 se 4 year chalega leking dukah nhi hoga
Yeh to screen bleeding wala problem h Or ye manufaturing defects h Sir aap kisi v tarah apna tv change karwao Aisa sirf sony hi nahi kisi or company ke tv me v problem aa sakta hai Manufaturing defect hota h sir
@@ekanshfitnesstecheverythin6515bro, samsung also the same way, I have purchased Qled frame tv 55inch and suddenly screen bleding issue, and now they asking screen replacement price around 87k, can You imagine? Go for low budget oled or qled xiaomi tv
I got 75 inches just been some mouths.. Panel is full of dust.. Very bad product and service. Ibhave done many mails bit they just blamed us.. Plz bro I want to know who is service head.. If u can share his mail id or number.. Same problem is with every 2nd TV. Of any brand. But Samsung has better service must say. I bought this TV rs 1"5 lakhs
Very sad to hear this bro. I used to get a call from Sony Naraina Vihar Service Centre. It's phone number is available on Google. But when i used to call, it was hardly picked.
bro picture quality ,motion quality, sound quality, me sony bravia 3 s30 200x motionflow nd lg qned83 mese konsa better hai nd dolby vision nd doby atmos of lg qned83 is of the same level of sony or not? nd kya only picture nd sound quality me sony x82l even lg qned88t se bhi behtar hai ya nahi?
Mera v same problem hua tha.. warranty me tha.. complain Kia.. service center se aake leke gaya 5 6 din k liye .. fir clear Kar diya .. ab thik lag raha ha .. dekhte h Kitna din thik rahete hai
Are mere tv screen ke pichhe to mosquito ghus gaya tha bicho bich screen ke...😂 Sirf 20 din huve the tv liye hue.. esa kesa fitting hoti he tv ki jo insects chale jate he screen me.. service boy bolta he ki agar aap bezel wali plastic ki panni nahi nikalte to ye insect nahi gusta..to ab kyaa user panni bi na hataye kyaa tv ki...😂
Mere pass Sony w 900b model led hai jo kharab ho Gaya hai service centre Wale bana nahi paya 85000 ka TV Sony bakar company hai mat lena Sony tv bana nahi pata hai or kahta hai ki Naya tv khareed lo or koi discount bhi nahi deta hai
@@ekanshfitnesstecheverythin6515 bhai jb itna bolne or krne k baad apki problem solve hogyi na toh ky ab isss sony brand ko consider kre apn ya ni just asking ?
@@ekanshfitnesstecheverythin6515 it's so sad to see a product within warranty period they are treating like it's liability instead of fixing the problem, even if it's just dust ask them to clean it up and I definitely don't think it's dust for sure!
Happened with me. It was a similar problem. I fought verbally. Somhow got repalced. Got samsung after that and it works like a charm. I stay in Delhi and would like to speak to you over the phone. Share your email address.
you won't believe it but actually, it is a very basic problem. There is a screen made of glass at the front of your TV which is covered by polarisers on both sides. after these 3 laters there is a diffusing surface, to make the LED light softer. they call it a reflector but in reality, it is just a thin sheet of semi transparent plastic that diffuses the LED light. all you need to do is take out that sheet. You will see some dirt on the back side of that sheet. It happens generally when they do not close the LED TV during the time of its assembly. now What you need to do is take a towel and clean this dirt with Collin. That's it. Your TV will work like new. You can watch some youtube videos for reference.
Can you suggest a youtube video for that problem?
It will go to Heaven if you use Colin for wipe.
Hi! I had purchased Sony x85J and i was facing the same black spot issue. Had to send it to Sony Service Center twice within a span of 6 months. The issue is coming because of dust accumulation within the TV as the new TV launched from Sony is Bezel less. Earlier TVs used to have Bezel which used to prevent dust accumulation. The possible solution is to get the dust cleaned from Sony Service center. Clean the TV from outside every week and if possible cover the TV with a cotton cloth. In summary avoid Sony TV for now.
Go after them on this issue in consumer court without wasting any time. With all documentary proof.
This is not acceptable from top tv brand 😢
was about to buy this, dropped my plans now thanks man
You should have asked, what is X-protection for than?
Sony best TV oled vs lg best oled which company purchasing
If you want top notch after sales service in India, go for LG. But if you want better processing and picture quality, then Sony!
U don't stop.. U will get succes. This issue right.. And I always fight.
And try to be mails conversations and record their conversation too
I am using this TV from past 6 months and its fantastic, this looks some fault in above TV. You should have reached out to customer care as there is warranty. My previous TV was also sony which I bought ins 2013 and I used rough and tough on that and worked fine till last year October(10 Years). I started seeing some lines and purchsed above TV in February this year. Its very good and I am very happy.
Dirty screen effect , it’s panel lottery in lcd tvs . If you want good screen uniformity , better to get oled if you don’t watch tv all day long. This has got nothing to do with dust. It’s just bad uniformity and you can ask for replacement and get cleaner panel. I purchased Lg led from Amazon and sent it back and got an oled from Amazon. Also this model is way overpriced for the pic quality it offers . Send it back and get Lg C3 , way better pic quality than this model
The problem in getting OLED tv is that you can't use it for watching tata sky or another set top box Because of burn in risk. Also can't be used for long duration each day, so one has to rely on backlight tv
Thanks, I am planning to buy this model but now I changed my decision.
As per you which brand will be good for long term use between Samsung and LG? PLEASE SUGGEST
If you want top notch after sales service, there is no match for LG.
However, if you will talk about picture quality then it's Sony>Samsung>LG.
Longevity and durability wise as per my experience, in today's time it is LG>Samsung>Sony.
Hope this helps in making your purchase decision!
Sony is worst TV ever and customer service is also worst and not helpful. I am getting same problem within one month. They are just giving me excuses
@@swatimaheshwari9399 : I agree
Lg is best for durability.
@@manishmondal6761 : LG
Hello there, well this happened to me on my both newly purchased TV’s from Reliance digital and Croma model XR A80J oled and X75l led well after 2 months there was a dead pixel on both the TV’s well tech visited and said that it’s a dust problem. I was totally disappointed by that words it’s clearly dead pixel and they’re arguing as a dust particle well I asked oled is completely sealed and for the Led’s they have dust proof some x protection pro, well it’s been 3 months till the date my x75l has gone for service and they took pics of my room they cleansed it no use changed display no use now they’ve said that they’ll send a different TV that I should upgrade to a next model well they took payment of 19k for x80l well not sure how that TV will serve. A80J they replaced new panel at home well no issues faced on that till date being Sony brand this is not acceptable we’ll I had leds back 10years from Sony they’re still going strong and haven’t gone through such kinds issues.Already there phone production has stopped in India soon this TV products will be for sure.
So sorry to hear this. I did sent them a legal notice as well but Sony India has not reverted on that legal notice as well.
Now i am going forward to file a case in consumer court.
Maybe can we connect over a call to discuss it?
@@ekanshfitnesstecheverythin6515 sure.
Facing same problem 😭 can you share your contact number i want to talk about it please 🙏
@@ekanshfitnesstecheverythin6515
I am facing multiple issues with my X74L since purchase. The seller didn't replace it even after multiple persuasions. And I'm fighting with the baseless arguments and denial of sony technicians.
It's been only 28 days since I purchased the tv, and the problems become evident just 2 days after the installation.
List of problems-
1. Frequent flickering,
2. Remote stops working very frequently
3. TV software hang
4. sudden Scary high volume noise and then auto-turn off,
5. A very frequent auto reboot in,
6. picture-sounds stuck and play, eventually turning off every time.
The last technician noted all the problems and said that he will call after some discussion in the office but till now no response. From today it completely became non-functional.
What should I do??
I am facing multiple issues with my X74L since purchase. The seller didn't replace it even after multiple persuasions. N I'm fighting with the baseless arguments and denial of sony technicians.
It's been only 28 days since I purchased the tv, and the problems become evident just 2 days after the installation.
List of problems-
1. Frequent flickering,
2. Remote stops working very frequently
3. TV software hang
4. sudden Scary high volume noise and then auto-turn off,
5. A very frequent auto reboot in,
6. picture-sounds stuck and play, eventually turning off every time.
The last technician noted all the problems and said that he will call after some discussion in the office but till now no response. From today it completely became non-functional.
What should I do??
@@amlabuzz : Sorry to know all this.
Consumer Court seems to be the option.
@@ekanshfitnesstecheverythin6515 Thank you. I'm planning to go there.
Did you get the replacement or any satisfactory solution by the Consumer's Court?
@@amlabuzz : I got it replaced after a fight with the company and the dealer.
@@ekanshfitnesstecheverythin6515 That's really great
@@amlabuzz is it solved ? Because I am planning to buy the same
Thanks bro,,, you open my eye. Now i drop the plan to buying this third class quality SONY TV👈👈. One lakh rupe not a matter of jokes. 😡😡😡
Sir same problem in my new Sony x64l. I brought from amazon now what can I do pls suggest😢
Get it replaced Sir.
Thats my point. A factory fitted/assembled TV has not been assesbled properly and maybe this particular unit has this defect, so they should replace it with a new one.
Sir I have sent you a mail please check
@@shubhendrayadav9129 : Sure Sir. Let me get back to you Asap. Was out of town
You have all the valid reason to file a complaint. Go for it.
My Sony TV had the same issue right after purchase...I got the same explanation. Ultimately TV went busy after 4 yrs
What happened correctly explain me. Because, I'm decided to purchase this tv and if I purchased this is my 1st smart TV in my life.
Please provide honest genuine opinion.
When You have purchased.
if you want garbage tvs- go with lg, if you want to give up on life- go with samsung, if you are too poor for either- go with hisense(nonsense)
point is... sony tvs are amazing, this problem is really about panel lottery, and you my friend got the short end of the stick i.e. a crappy panel.
I suggest you explain this problem in detail to the sony service reps (they are thickheaded) and escalate the issue. Since its under warranty you will be covered.
Bhai 2019 se lg 65 inch tv chala raha hu itna acha niklaa ki one more tv liya 2020 me ek aur lg 65 both tv are running Amazing till today
मैं भी ये टीवी लेने वाला था.…!
लेकिन अब सोचना पड़ेगा....😡
Better go for Samsung or LG
Has the issue resolved yet? Please follow-up with updates!
Sure. I will make a video on the positive outcome very soon
This is called dirty screen effect. Most LCD TVs have this problem.I also had the same problem with this model. They finally changed the panel and its all good now.
Great to know you are satisfied with the resolution given.
Why dont u buy Weston TV at 16k for 4K QLED 43 inch inbuilt Soundbar? In the mean time u file case in district forum, I can cooperate
@@junebod : Thank You for the suggestion.
Now this dispute stands resolved.
@@ekanshfitnesstecheverythin6515 how did it get Resolved???
@@junebod : Escalated the issue with Reliance Digital and Sony folks.
@@ekanshfitnesstecheverythin6515 did you got replacement TV?
Our X90L 65 inches is more than a year now and still never had an issue. It is our main tv placed in our living room and is being used daily. I also play my PS5 3-4x a week with it and it runs really well and the graphics is the best so far compared to our LG QLED. Perhaps you got a bad panel which happens to any brand and I sympathize with you regarding the after sales service of Sony which in my country is also poor. Their service takes too long and many of their technicians are not good in diagnosing the issue.
Dono tv ji technology different hai how to compare both tv
Price according 65QNED90T is best
bro it was same for me as well. Same they told me ki dust aagyi ha...
mene fir jo banda aaya tha usko 2000 rupees deiye toh usne ek fake case bnaake tv ko replace krwadiya... jo repair Engineer aaya usko paise dedo 2000 wo fake case bnaadena and replace krwa dega
Thank you bro for the update. Let me try.
You are from new Delhi only?
I am also facing the same issue...sony is denying to replace the set....plz suggest guys...sony dealer is saying that court case will run long...
You are based out of new delhi? And how old is the television set?
Mere ps Samsung crystal pro 55inch tv hai 3 years pelha liya tha, mere tv me same problem aya h abhi circle ⭕ dikh rha screen pe dust ka aur ye problem normal h
Noted. But within 2 months of purchase to nahi aani chahiye ye problem. And i also have a old Panasonic LED TV which has tolerated 3 hawans at my house, usme to aaj tak dust nahi aayi 😂
@@ekanshfitnesstecheverythin6515
Haan ye v hai mere wala to 3 yrs tak chala
@@adityakashyap8941 : Exactly my point.
Hi Sir, I bought sony 55 tv from reliance digital last week, niw am seeing same problem, I raised claim, but for replacement what I need to do
You need to pursuade them for replacement or otherwise reach Consumer Court.
You got replacement or repaired?
@@gunasekar7788 : I fought a long 6 months battle to get it replaced.
Mine is just 5 days old and I reported the issue next day of purchase to reliance digital, they said it is normal, then I reported to sony, today they are planning to check my tv, exact purchase date is October 1st
@@gunasekar7788 : Brother, in my opinion, you should get it replaced.
I remember i believe Reliance has this policy that if anything happens with the product within the first 10 days, then they should replace it.
Man, it's just 7-8 days. If it would have been me, i would have asked for replacement.
It's a Heartbreaker , you should demand the refund instead of replacement as the product seems defective.
Have asked for either of the 2 options.
They are not agreeing.
Might have to move this to consumer court.
Can we both file a case on Sony? I am ready, I had issue after 5 years.. These ppl doing business and want us to buy every 5 years once the current tv gets damaged
My case actually got resolved with the help of Reliance Digital retailer. I do agree with you that the quality of Sony television is nowhere near what it used to be.
File case against sony People trust this brand blindly and they cheated this is not fare
Agree. Their products are not upto the standard and to add to that their service centre experience is pathetic in india.
Request you to spread this video as much as possible.
I think its called Dirty Screen Effect. Could be wrong though... Its very common with budget and samsung premium leds too. . Was it not there initially? or you ran the test now? I dont think it has anything to do with Dust & all. I completely agree all manufacturers should do 100% quality check specially with premium TV's before shipping and should stop selling faulty panels.
Or atleast provide replacements with no questions asked.
OLED's have clean panels but are extremely expensive and burn in issue is another concern with them.
It is dirty screen effect for sure. You know your stuff!
You know i was going for Oled only but didn't because of the burning issues.
These black patches were not there initially in the TV and now are there all over the panel which are actually increasing by the day.
Sony India and their service centre are just not bothered and are saying the replacement has been denied by Sony India
The sony engineer visited twice and ran the rgb test post which he confirmed that it is dust
DSE can increase overtime, that is why it is recommended to check all this initially. Google DSE
Obv sony will say dust to put the blame on you.
@@varuntis1993 Right
Maybe Initially it was unnoticeable and just under 2 months now, the black patches are all over the screen and increasing by the day.
The whole experience with Sony premium product and their authorized service centre has been nothing short if nightmare
Ab se tv lene ke pehle, yeh colour correction ka sample videos shops mein dekhkar baad mein tv kharidna hoga, atleast bleeding issue hai ki nahi confirm hoga, kuch kuch TV's mein aise problem aarah hai, and baad mein malumnpadta hai, what the problem
I also bought same TV 3 months ago from reliance digital greater Noida. And I am getting screen issue, which video you are showing from RUclips I am getting those colours automatically all the time. And now they are not replacing the defective piece and saying some part is rusty so they will only replace the part of that.
Bro mere bhi sony xr 55x90l mai same problem aari hai mene kal spot kra hai ki white screen par black patches hai aur mene bhi dec 2023 mai purchase kra tha ab mene complain karwai hai woh check krne aayege kal parso mai aap btaiye muje kya karna chaiye please reply.
Thank you 🙏
Bro, you might have to fight to get it replaced
Today I cancelled my order after watching this video.. Thanks.
Glad you find the information useful. Please share this video as much as possible.
You were going for the same TV?
Most fraudest people, and the people who work in sony areso very arrogant and illogical while answering. Stopped buying sony products long back its only hype that sony products are awesome.
I have sony bravia 2 ,, and iske bezels ( border of the penal ) ke through insects chale jate he tv ke screen ke pichhe.. aap use touch nahi kar skte aur nikal bi nahi sakte ... Fir service centre bhejna padta he nikal ne ke liye..
@@harshilmaheriya6374 : Sorry to hear that.
One of the worst tv manufactured by sony.I have purchased 43 inch model no 800G and its screen got white after three years of use
Pathetic service and I urge everyone do not buy sony tv
@@ReallRavi: Roger that!
Aapne sony exclusive showroom se tv nahi liya.. Ye nakli bhi ho sakta hai as mere Samsung ke saath aisa hi hua.. Wo within 6 months me kharaab ho gya 40" then after few years i bought samsung tv from Samsung exclusive its been 12 years tv is running fine
@@sack374 : Ye bhi ho sakta hain. Maine Reliance Digital se liya tha.
Sony showroom only only sale sony ye to or aapke sath dokha kar sakte hai kuki ye display stock ko pack karke tv delivery kar dete hai........ Or big showroom like tata croma and reliance digital Allways pack unit delivery karte hai agar aapko display delivery ke liye na bola hai m suggest buy products because tata is believe showroom
भाई ये डस्ट है। यह हर tv में आती है। यह बैक लाइट पैनल के रिफलेक्टर पर आती है। Led के पास जहां led लगी होती है। इसे कंपनी के इंजीनियर से खुलवा कर साफ करवा लो। प्रॉब्लम सॉल्व हो जायेगी।
I have 3 other tv's as well which are LED, one of which is 10 year old. Those TV's didn't get any dust till date.
And this is just under 2 months old.
Whole 55 inch screen with black patches and lines increasing by the day
Bhai company engineer kya tv ko service centre pe le jate hai ya ghar pe hi dust clean ker ke repair ker dete hai ??
I was planning 75 inch Sony X82L may be i will go with samsung or LG now.
Maaf karo Sony, mujhe neend nahin khoni.
I have a 11 year old Samsung 46 inch tv, it works fine.
Samsung zindabad.
samsung ka ab or vi bura haal hai smart tv market m post sale ap pta krlo
Bro replace hua tv?...lg ka to ye scene hai croma me vo demo piece bhi de dete h kuch logo ko...tv hours used me pta chl jata hai...but engineer demo dene k time tv hours reset kr deta h
Very disappointed to hear that Bro. I am still trying for replacement. Hopefully ho jaan chahiye. Will go for Samsung if it happens.
@@ekanshfitnesstecheverythin6515 bhai mere saath ni hua kuch...utube p video h lg ka...i am a sony fan...sony ki color accuracy best hai.... Samsung k bhut zyada saturated colours hai...go for lg if u don't want Sony...also i have sony x75 49'..
Ye panel ki problem koi bhi brand k saath ho skti hai...
@@RishabhSingh-xz6fz : Noted Bro. In OLED technology there is burning issues and in LED's they are saying that dust is getting accumulated. Panel ki problem under 2 months to nahi honi chahiye thi. And agar phir bhi ye problem kisi bhi brand ke saath aa sakti hain to service quality to achi ho.
Same thing happens with Offline stores cheaters, always gives Display unit to New Customer, only way to counter this cheating is don't take Free delivery instead take self delivery after purchase
Nahi hota hai bhai re set
I bought x 55" 75 l two months back.from the very begining it has a opening problem sound problem.sometimes it does not even open
Sorry to know that
Same happend with me within one week
model no: 55X82L
@@jayeshj.640 : Sorry to know that.
I guess their QC department is not working well.
Sony, Samsung, LG all are same, I found problem with Samsung within 4 years. Better go for brands like Hisense, TCL then last longer than these so called premium brands comes with premium price.
Bahi tcl ka bar ma mat bolo. Pahala internet ma dakho inka kitana problam ha aur service
Expensive products i always buy from a store that usually have a 3 month warranty.
But for Expensive products i usually buy an additional 3 year warranty.
Never regretted the purchase
Can you share any store which gives 3 months warranty?
Brother, at same price Samsung 55' OLED S90C you will get from reliance digital with 3 years warranty at Oct .
Noted. But i have invested my money on this. If i get my refund i will surely consider the suggested option
Sony products is not good i have sony 55 inch x9500g for Rs /- one lakh and above now motherboard is damaged and its cost Rs 21000/- i purchased in sony showroom dealer. Its only three year and eleven months ago. Now i plane go to lg oled 55 g4 purchase in this new year 2025
Sorry to hear that. If you go for any OLED panel, it's longevity on an average is only 5 years.
If you want to have a television for a long time, OLED is not the way to go.
Do A Case Against Sony
Going for that only. Kindly do spread this video as they are literally cheating customers
Any update on your issue?
It got resolved. I will make a video on the resolution today and will upload.
Good tv gaming?
It has been made to go with Sony PS 5 but i haven't used it for gaming since i don't have PS 5
I am too contemplating a case against sony
Regarding the same issue? May i know the details
@@ekanshfitnesstecheverythin6515 same issue. Dark spots clearly visible throughout the panel when the screen is white. No resolution provided by the service centre/support. Will be making both Sony India and the seller party to the case.
@@sumeetshekhar6320 : May i know when did you purchase it and from which retailer?
@@ekanshfitnesstecheverythin6515 I purchased it in November from sony centre at lajpat nagar
@@ekanshfitnesstecheverythin6515 i purchased in November from sony center
U must carry in they have to give u upgrade model or refund..
I done with my Samsung led worth rs 1,75000 after of fight about 2 mouths I got my refund.
I didn't knew even Samsung LED's has this problem. I have now purchased Samsung QN90C. I will be uploading the video of it very shortly. Hope it runs okay. If we think about it, OLED panels have image retention and burn in issues, LED's are reporting dust accumulation issues. So as consumers what should be purchase?
@@ekanshfitnesstecheverythin6515 it has also dust issues .but not that much
@@ekanshfitnesstecheverythin6515 only oled is option
They have the worst service in Delhi. Also their manager Shamshaad Ahmed is one of the worst persons you can speak. They always blame it on the customer.
I can't agree with you more. It seems like they are deliberately trained for this
And moreso Sony India is deaf to their customers.
abhi sahi chal raha ? Should i buy sony ?
I got it replaced with Samsung. If you want overall peace of mind, better to go for Samsung or LG.
How to check Total how many hours the tv has been ON ?
@@yashnara697 : It's checked by the engineer with a device that they bring along with them.
Bhai no lao dekhte kon nhi change kar raha ha
I had the same problem with x75h and it stopped working after 3 years.
@@arunchandar889 : Sorry to know that.
Aapki TV ki problem solve hua ya nahin
Ho gaya sir. Thank You for asking.
Kaise hua sir
It Is True ?
@@khimeshbhoskar9734 : Yes
बड़ी समस्या है। सोनी तो ब्रांड है लेकिन सब डुप्लीकेट बना रहे है
Yeh Bhaisahab Sony Company ko Be FijuL may Badnam kar rahe hai aisa kuch bhi nhi hai Mere pass bhi Sony x90L hai Full array esa kuch bhi nhi hai Tv May Best hai Sony👍🏻
sir , आप सच बोल रहे हो? क्युकी मुझे भी ये ही TV लेना हे ,और कितना time हुआ आपके sony x90L को ?please Reply
Bhai tumhare piece me defect nahi hoga iske piece me hai
Brother go to consumer court , or atleast tell sony head that u r going to consumer court ..then u will see magic ..and say them That i will put charge of defective tv but also charge of mental harrasment u gave . And talk in bold.. i know these people they r very bad .. i got my sony tv refunded within one month in 2016 after purchse due to backlight issues and got samsung .sony offcials talk very very rude.
..
Have sent them the legal notice. Let's see.
@@ekanshfitnesstecheverythin6515 very good . Do update with status.
I bless u , u will get either refund or replacement.
Panel issue ha bhai panel replace krwa repair nhi bhai yeh saare bade brand ka aisa hi ha isliye Kam price me local brand lo 2 se 4 year chalega leking dukah nhi hoga
Consumer court ka shara lijiye aap
I've got this TV and it's fantastic
Yeh to screen bleeding wala problem h
Or ye manufaturing defects h Sir aap kisi v tarah apna tv change karwao
Aisa sirf sony hi nahi kisi or company ke tv me v problem aa sakta hai
Manufaturing defect hota h sir
I have told them to replace but Sony India has denied.
Now will need to move to court
Bro pak sy hn meny au7000 orignal samsung led li 1 sal bd same yehi ishu h rai h dast ki
Or sony hamary yahan. 2 lhak sy oper h
Main b soch rha tha yeh tv buy krne ko... but aapki video dekhne ka baad shyad ab na loo..
Better go for Samsung. I believe they have much better after sales service support!
@@ekanshfitnesstecheverythin6515bro, samsung also the same way, I have purchased Qled frame tv 55inch and suddenly screen bleding issue, and now they asking screen replacement price around 87k, can You imagine? Go for low budget oled or qled xiaomi tv
Vaiya ei problem really dust wala problem hai ... Ei kisi vi tv main ho sakta ....
I got 75 inches just been some mouths.. Panel is full of dust.. Very bad product and service.
Ibhave done many mails bit they just blamed us..
Plz bro I want to know who is service head.. If u can share his mail id or number..
Same problem is with every 2nd TV. Of any brand. But Samsung has better service must say.
I bought this TV rs 1"5 lakhs
Very sad to hear this bro. I used to get a call from Sony Naraina Vihar Service Centre. It's phone number is available on Google. But when i used to call, it was hardly picked.
1.5 lakh for 75 inch x90L ?? kidhar se mila bhai
@@mr_mrs_patel : One of my friends purchased it from Croma Retail Outlet.
@@ekanshfitnesstecheverythin6515 that must be 65 inch model. nobody can give 75 inch at this price
@@ekanshfitnesstecheverythin6515 how is your sony th running now?
Sir aap insurance Kyun naheen liye
Sir, normal service mein ye haal hain to insurance ka main kya bharosa karta.
Usme bhi if and buts nikal dete
Thank you🙏 sir i go with Samsung
Case on consumer Court na same problem with my LG Qned TV 70k
@@DanishKhan-dx9rv : Sorry to know this!
bro picture quality ,motion quality, sound quality, me sony bravia 3 s30 200x motionflow nd lg qned83 mese konsa better hai nd dolby vision nd doby atmos of lg qned83 is of the same level of sony or not? nd kya only picture nd sound quality me sony x82l even lg qned88t se bhi behtar hai ya nahi?
this is called dirty screen effect, my lg 55inch and frame tv 43 also shows this.
Mera v same problem hua tha.. warranty me tha.. complain Kia.. service center se aake leke gaya 5 6 din k liye .. fir clear Kar diya .. ab thik lag raha ha .. dekhte h Kitna din thik rahete hai
Aapka kaunsa model hain and kitne time mein dust aa gayi?
Kabhi aisi stihi ho to consumer form me report karo phone par..sony ho Tony ho ek Dum sahi line par aa jayenge...
Are mere tv screen ke pichhe to mosquito ghus gaya tha bicho bich screen ke...😂 Sirf 20 din huve the tv liye hue.. esa kesa fitting hoti he tv ki jo insects chale jate he screen me.. service boy bolta he ki agar aap bezel wali plastic ki panni nahi nikalte to ye insect nahi gusta..to ab kyaa user panni bi na hataye kyaa tv ki...😂
Thats a funny reply by that Service Centre guy. That's what these people do.
Blame it on customer
Aap ki ye video dekh ke dar lag raha hy kyonki mein ek mahina pahile liya hy
Sir, i hope ki aapka TV thik hi chalta rahe. But agar kharab hua to i have told you the truth which has happened with me.
I got Sony tv delivered at home 😣😖
@@rajeshbhardwaj2962 : It doesn't happen with every Sony TV.
Maybe it will not happen with your's.
I may guide you.. If you want.
Mere pass Sony w 900b model led hai jo kharab ho Gaya hai service centre Wale bana nahi paya 85000 ka TV Sony bakar company hai mat lena Sony tv bana nahi pata hai or kahta hai ki Naya tv khareed lo or koi discount bhi nahi deta hai
Sony tv overprice hota hai samsung ka costly product accha hota hai😊
Thanks bro.main lene wala tha.magar ab nahi
Your welcome Sir.
@@ekanshfitnesstecheverythin6515 bhai jb itna bolne or krne k baad apki problem solve hogyi na toh ky ab isss sony brand ko consider kre apn ya ni just asking ?
@@02deepak : Personally, in my opinion, main Sony ka koi product nahi kharidunga.
Rest, everyone has his own choice
😂this is cheet Sony India limited and Frod
bhai itna stress mat lo. Bas ek consumer court me comlaint file kar do. 500 rs lagega. but pehle nch me complain karo ho sakta hai free me ho jae
Thank You. Matter resolve ho gaya and i got my TV replaced.
Consumer forum Complaint karo
sir aap Samsung le lete to bahut achca tha
Made in india hua tab se quality bekaar hai bhai 😢
May be. Even on the box it was written it is "Made in India". I believe Quality Check nahi ho raha ache se.
replace ho gaya bhai ka TV
@@SandeepKumar-dq4yq : Ji Sir!
Bro I am using Panasonic Tv bought in 2012 still performing as a charm it's a 42" Led Tv. So Sony is naam bade aur darshan chotte.
I agree. I also have a Panasonic 50 inch and wo 3 havan jhel chuka hain😂. Sony is not for me now.
Sony is the best TV last 75 year
It used to be but as per my latest experience not anymore
Bro complain in consumer court
Thank you sir. Going to sent legal notice to them now
@@ekanshfitnesstecheverythin6515 it's so sad to see a product within warranty period they are treating like it's liability instead of fixing the problem, even if it's just dust ask them to clean it up and I definitely don't think it's dust for sure!
Their Engineers visited twice and confirmed it is dust. I asked them that it is a defective product and told them to replace it
Bhai tumhara penal khrab he ise replace krwao
Wahi try kar raha hun. Trying to get the TV replaced
Consumer affairs court
Best tv lg
Ya dust ha sony main problem aa rahi ha maray pass bi asa ha
They should refund the money or replace the set
cfbr
@@zdeals_official : Linkedin style. Lol
😡😡😡🙏👍👍👍👍
LED screen burned
mere tv par bhi yahi problem h ab to display bhi nhi a rahi h
If it's under warranty, kindly get it fixed.
@@ekanshfitnesstecheverythin6515 no warranty sir
Happened with me. It was a similar problem. I fought verbally. Somhow got repalced. Got samsung after that and it works like a charm. I stay in Delhi and would like to speak to you over the phone. Share your email address.
Thank you Bro. My email ID is ekansh1270@gmail.com