The Art of Negotiation | Maria Ploumaki | TEDxYouth@Zurich

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  • Опубликовано: 29 сен 2024
  • During TEDxYouth@Zurich, Maria talked about the “Art of Negotiation”. She explained how every negotiation is different and walked us through what are for her the most important pillars of negotiation: logic, emotion and reputation - as per Aristotle on persuasion: ethos, logos and pathos - and explained why each one of them is crucial in the negotiation process. She offered three practical tips on how to think and interact during a negotiation, taking us through resilience, the importance of kindness and consideration, and lastly our ability to gain control over how we react in a given situation.
    This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx

Комментарии • 180

  • @johnsonwang867
    @johnsonwang867 4 года назад +153

    3 tips:
    1. Expect the Unexpected. (Logic)
    2. Be Tough to the Cause. Be Kind to the People. (Reputation)
    3. Always Act, Never React. (Emotion)

    • @RPDBY
      @RPDBY 4 года назад +1

      very succinct and useless summary

    • @justinschexnayder8485
      @justinschexnayder8485 2 года назад +2

      @@RPDBY very good summary of the summary

    • @PremOswal
      @PremOswal 3 дня назад

      best summary

  • @marrianesmith8484
    @marrianesmith8484 8 лет назад +10

    This is currently my favorite TED talk on conflict negotiation. I thought the delivery was very well done. Perhaps I related well to the perspective of the speaker. It was well structured, so I came away with a coherent message. It was engaging so that it held my attention. She also mentioned many aspects I have not heard in the 20 or so conflict management videos I have listened to so far. I feel like I came away with some solid tips for surviving a difficult environment.

  • @kreeastichattopadhyay2965
    @kreeastichattopadhyay2965 4 года назад +2

    After 7:10
    1.Expect the unexpected
    2.People forget what we say but they never forget how they feel,so be kind to them but be tought to the cause.
    3.Every action has a reaction so always act,never react.When someone push to swipe u out from ur place immediately stop to hold ur place.What people do their choice,ur action is ur choice.

  • @bernardting3361
    @bernardting3361 3 года назад

    Excellent analysis

  • @bns3543
    @bns3543 3 года назад

    Well said thanks

  • @benotaku3296
    @benotaku3296 7 лет назад +1

    The presentation is all over the place and not captivating. She perhaps has the facts but she does not take us from point A to point B.

  • @yurypopov6149
    @yurypopov6149 3 года назад +1

    I have a mixed feeling after watching that video. Definetely presentation skills should be mastered, still I am convinced that she rehersed several times.
    The fundamental fear that anyone can relate to - is fear of not be liked. That fear transforms in the motive to prove others that you deserve to be liked. But no one really cares.
    You either come and appear who you are and transfer a signal of genuine person. You either step out of comfort zone and be a completely different person. Being in between - just not convincing.
    The subject is very wide and it starts with ethimology of word negotiate, that have roots back to time between Roman wars, when you can do nothing "otios" or you make yourself busy "neg otios". So negotiation and business are indeed simular words... and so on...

  • @1914_
    @1914_ 7 лет назад +3

    Thick af damn

  • @ishtiaqahmedchowdhury9840
    @ishtiaqahmedchowdhury9840 6 лет назад +145

    best lesson: people will forget what you said,
    people will forget what you did but
    they will never forget how you made them feel

  • @QurbanYazdaniInIIUMFromBamyan
    @QurbanYazdaniInIIUMFromBamyan 7 лет назад +24

    Well, but there is nothing about art of negotiation here.

  • @JonMichAttunaga
    @JonMichAttunaga Месяц назад +1

    For some reason. Some comments here almost made me stop watching the video. Luckily i didn’t. Her delivering the message to me makes me realise things.

  • @smartdemocracy9630
    @smartdemocracy9630 6 лет назад +22

    EXPECT THE UNEXPECTED BE TOUGH TO THE CAUSE BE KIND TO THE PEOPLE AND ALWAYS ACT NEVER REACT....nice ending, logos pathos ethos

  • @oematthews7353
    @oematthews7353 4 года назад +10

    this is such a bad talk! it's like a string of stories and trite sayings disguised as 'insight'

  • @MeliGirlM
    @MeliGirlM 2 года назад +3

    Top comment almost made me pass this video but she had some AMAZING talking points. Definitely worth the watch.

  • @stevanradojevic4
    @stevanradojevic4 7 лет назад +101

    She literally didn't give me any tips on how to negotiate better. Terrible.

    • @throttlebuff
      @throttlebuff 6 лет назад

      agree

    • @troybody6662
      @troybody6662 5 лет назад +2

      Maybe you can help? How do you act without reacting? How do you be tough on the subject and not on the person?

  • @ssc_cgl_2024_topper
    @ssc_cgl_2024_topper Год назад +1

    Kids attendance here😂

  • @nickdimitressis7158
    @nickdimitressis7158 8 лет назад +7

    Disappointing presentation. Although as a general rule I rather write a positive comment or none a all, I can't resist and say I don't think anyone would become even remotely wiser when it comes to negotiations by watching this clip. Lots of platitudes and vague concepts that are not tied in convincingly in a negotiation setting. Also some original ideas would be nice. Hope this negative comment would make the speaker try harder to make her material easier to relate to.

    • @smartdemocracy9630
      @smartdemocracy9630 6 лет назад

      Nick always bear in mind the pressure she gets to follow Tedx pattern.

  • @conniekadansky9093
    @conniekadansky9093 7 лет назад +8

    If you give someone your "Remote Control" you have lost the negotiation. They will push your defensive buttons. Good stories to back up her logic.

  • @hsetiono
    @hsetiono 5 лет назад +9

    1. Expect the unexpected
    2. Be tough on the cause, be kind to the people
    3. Always act, never react

  • @polinaruseva9752
    @polinaruseva9752 9 лет назад +14

    Cool talk. I really liked the part about the remote contol... very true... we've all been there

    • @Balling117
      @Balling117 8 лет назад +2

      Cool comment! I really like that part about her cool talk...verytrue... we've all been there!

    • @ibrahimhamada5751
      @ibrahimhamada5751 3 года назад

      ❤️🌹👍

  • @MicahBuzanANIMATION
    @MicahBuzanANIMATION 9 лет назад +19

    Some great advice here. Can be applied to any type of human relationship - be it business or casual.

  • @vladimirpacheco
    @vladimirpacheco 7 лет назад +10

    I really liked this presentation. Ploumaki is composed and never loses control. She uses a combination of facts, analogies and personal narratives to bring her messages across. It will be difficult for left brain people to understand all of her points but right brain people will find this refreshing.

  • @alexandroschatzopoulos7285
    @alexandroschatzopoulos7285 7 лет назад +3

    Πάρα πολυ καλή Μαρία μπράβω σου. Σαν συμβουλή για public speaking θα πρότεινα να χρωματίζεις τη φωνή σου λίγο παραπάνω, τονικά για να κρατάς σ επαφή το κοινό σου. Τέλεια δομή, άψογο περιεχόμενο.

  • @itzzcuzimwhiteee
    @itzzcuzimwhiteee 9 лет назад +4

    ehh

  • @babeadmiral
    @babeadmiral Месяц назад

    My legs actually twitched

  • @adnankhan-vi2mo
    @adnankhan-vi2mo 16 дней назад

    Wawoooo you are so beautiful

  • @Joseph-j8v6w
    @Joseph-j8v6w Месяц назад

    Thank you for the talk

  • @wcpaulk
    @wcpaulk 9 лет назад +12

    I still dont understand.....

  • @veronajurgen3173
    @veronajurgen3173 7 лет назад +82

    how to talk for 15 minutes without saying something...

    • @MeliGirlM
      @MeliGirlM 2 года назад +4

      She said a lot. Maybe you should watch again with an open mind.

    • @itssaranroy
      @itssaranroy Год назад +4

      How to hear, without listening.

    • @sharafdeen9920
      @sharafdeen9920 2 месяца назад

      😂.. wow

  • @MarkJeffries
    @MarkJeffries 7 лет назад +5

    I'm sorry but this is simply a collection of random words and the unconnected quotes of others. I was hoping for some fascinating content...The search goes on.

    • @nighthawkviper6791
      @nighthawkviper6791 5 лет назад

      Purdue replaced Trump's Art of the Deal with this meathead, vomiting the work of others.

  • @briankim9283
    @briankim9283 5 лет назад +5

    Never be on the defensive side. Always act never react

  • @FRANCISJULIEN-z4u
    @FRANCISJULIEN-z4u 5 месяцев назад

    Wow, love I!!!

  • @angelicawinton2534
    @angelicawinton2534 8 лет назад +2

    I too like the concept of combination lock and Maria gave good advice I, like when she gave the advice that we should know what kind of game we are playing, and she used a lot of comparison to tell her story

  • @lindor1695
    @lindor1695 4 года назад +1

    Over weight immigrant teaches Americans negotiations.

  • @bizgraft
    @bizgraft 9 лет назад +1

    Very well researched and well prepared however not the best delivery. Language barrier perhaps but understandable. Very interesting tips to apply. Thank you

  • @artmin7071
    @artmin7071 7 лет назад +4

    She stated deep universal messages. All negative commentators just do not get the points. I clearly got them. And the introduction with a goat is a very nice metaphor. Such a pity there are only 3 pieces of advice from her in the video))

    • @troybody6662
      @troybody6662 5 лет назад

      I can get the messages, but how do you apply them? How do I act, but not react, for example? I'm trying to understand BATNA. How do I be tough on the situation, but not on the people?

  • @chrystaslis9189
    @chrystaslis9189 9 лет назад +1

    Ενώ είχε αυτοπεποίθηση και καλη προετοιμασία, έλειψε η συνοχή και η επιστημονική προσέγγιση στο αντικείμενο. Δε θα τολμούσα να εκφράσω γνώμη αν δε διδασκα ο ίδιος διαπραγματευτικές ικανότητες και ρητορική. Μακάρι να βελτιωθεί στο μέλλον, θα ναι καλό για τη διεθνές κύρος των Ελλήνων που τόσο καταρρακώθηκε από τις οικτρες εγχωριες πολιτικές εξελιξεις

  • @tookool4school
    @tookool4school 9 лет назад +46

    that was just a bunch of random facts....

    • @Sesamestreet9080
      @Sesamestreet9080 8 лет назад +5

      Yeah but nothing wrong with Learning something new that could possibly help you out

    • @gingerindian1141
      @gingerindian1141 8 лет назад

      +Bananasauce There is a big learning here - emotions always influence logic. if you are negotiating with a person/persons and your tone, your word choice, your body language, the ideas you present - are causing either an accumulative emotional antagonistic effect then that dial she referred to is going the wrong way for you. This lecture only means something if you have to negotiate at a significant level every day or so. Hence why it seemed a worthless event to you.

    • @tookool4school
      @tookool4school 8 лет назад +2

      +Greg Ingram no shit sherlock. i said they were random facts not worthless, but thanks for making an assumption.

    • @tookool4school
      @tookool4school 8 лет назад +1

      +Sesamestreet9080 yes very true :)

    • @gradingterminal807
      @gradingterminal807 8 лет назад

      +Greg Ingram logic is a falLos symbol humanic recognition nurture them nature ... for that reason only endure
      divine çomedy nologic is not negotiation as positive perceptilog

  • @tubemate007
    @tubemate007 4 года назад +6

    The worst TED talk?!? Ever watched!

  • @karolboratynski9685
    @karolboratynski9685 6 лет назад +7

    "If you are in defense position reposition yourself" And no explanation given or example. Not very practical mention.

  • @anisamuel3205
    @anisamuel3205 6 лет назад +1

    It's obvious... Good topic lack of cogency and demonstrations.

  • @luv4life1
    @luv4life1 Год назад +1

    Definitely one of my favorites. And this can be used is so many things in life!

  • @sleepycobra9152
    @sleepycobra9152 8 лет назад +3

    Can someone summarize what she is saying ?

    • @marsontran1692
      @marsontran1692 8 лет назад +11

      1. Expect the unexpected.
      2. Be tough to the cause, be kind to the people.
      3. Always act, never react.

  • @nandkhidkikar5350
    @nandkhidkikar5350 6 лет назад +3

    Three nice tips To enhance negotiation skills.

  • @vikivoicecoach
    @vikivoicecoach 4 года назад +1

    I did not learn the art of negotiation, not a great talk

  • @rowanwood5397
    @rowanwood5397 4 года назад

    greece produces a lot of geniuses, and a lot of peasants. i wish they could elect a leader to fix their systemic problems.

  • @zipperwax8372
    @zipperwax8372 7 лет назад +1

    I heard goat, maths and .......zzzzzzzzzzzz. Where's the money?

  • @sumanfoods2908
    @sumanfoods2908 2 года назад +1

    Every negotiation is a different animal. Wow 👏👏👏

  • @edla4967
    @edla4967 3 года назад

    I negotiated with a grizzly bear.. I lost

  • @chandrashekhar1961
    @chandrashekhar1961 8 лет назад +2

    It is good. I liked the concept of combination lock. It would help in all sorts of negotiation

  • @Favoritetransparency
    @Favoritetransparency 2 месяца назад

    Great delivery of the material!

  • @MansaKimani
    @MansaKimani 3 года назад +3

    "Every Single One Of Us Sees The World through a different lense." - Truth. It's called Individualism. And Diversity. It's Beautiful

  • @KenyanOtaku
    @KenyanOtaku Год назад

    Here's to improving my negotiation skills 💪

  • @lorenzocarrasco1072
    @lorenzocarrasco1072 3 года назад

    Esto se encuentra traducido al españo ?

  • @danielbalev991
    @danielbalev991 8 лет назад +1

    Great presentation Maria !
    Just one little note at 3:06 Aristotle 2400 years ago.

  • @SolidHelion
    @SolidHelion 4 года назад

    I have some really bad news for Swiss corporations if this is the best they can hire..

  • @BJ-dd9ek
    @BJ-dd9ek 6 лет назад

    i repeated this video more than 5 times. but i think this is not good video.

  • @Tpb.3
    @Tpb.3 4 года назад

    Accent made it hard to understand tbh.

  • @PhilShary
    @PhilShary 7 лет назад +1

    TED is so freaking superficial.

  • @theschoolofbodylanguage
    @theschoolofbodylanguage Год назад

    Thanks ❤

  • @mselizabethsteel
    @mselizabethsteel 6 лет назад +1

    what is a bag

  • @danieliskander9680
    @danieliskander9680 6 лет назад

    i think if you have been in a position to negotiate..and didnt so so well...this material can be very useful. i have been in numerous negotiations in the past year. it is so easy to fall in the two ends ..either be rigid with what you want or fall completely comfortable when things start to seem are going your way. either way you risk loosing so much more if your oponent is better at the art.

  • @kanangasimov8461
    @kanangasimov8461 3 года назад

    Just time wasting

  • @PremJay
    @PremJay 5 лет назад +1

    very nice presentation.

  • @rubentrancoso
    @rubentrancoso 2 года назад

    mandela? please

  • @kingech_B15
    @kingech_B15 3 года назад

    THick

  • @thomasmalischewski3801
    @thomasmalischewski3801 3 года назад

    is that true?

  • @kashifsheikh9955
    @kashifsheikh9955 3 года назад

    Oh! What the a**.

  • @akashgupta1189
    @akashgupta1189 6 лет назад +1

    Very well said

  • @BJ-dd9ek
    @BJ-dd9ek 6 лет назад

    Her voice is too weak..

  • @Lyndonkabillion
    @Lyndonkabillion 4 года назад

    china

  • @satendrasingh1803
    @satendrasingh1803 2 года назад

    Thank You Maria .

  • @guillaumenouri6903
    @guillaumenouri6903 8 лет назад +2

    She blatantly stole that story at the beginning about the buck and the barn... It's from the book 'how to win friends and influence people' by Dale Carnegie, which has sold over 16 million copies. I don't doubt for a second that she has read that book since she's into business. Check it out if you want, chapter 3 of the book on the second page of the chapter. It's a great story with a practical moral, just no need to pass it as one of hers...

    • @polinaruseva9752
      @polinaruseva9752 8 лет назад +3

      +guillaume nouri - Hi Guillaume, I see your point, at the same time I hope I can change your opinion with this small clarification: I know Maria personally (she is a good friend on mine). She grew up in a farm and her dad keeps a nasty scar from that buck's horns... I think it is ok for something described in a book to also happen in real life :) I guess the buck makes a good example of how to influence animal behaviour and I bet it is described in more than one book. Best, Polina

  • @SKtheGEEK
    @SKtheGEEK 6 лет назад

    why exactly you are talking ???

  • @masoodrana9425
    @masoodrana9425 2 года назад

    Wonderful

  • @WeFocusClasses1
    @WeFocusClasses1 8 лет назад +3

    So Effective :)

  • @allylioness732
    @allylioness732 5 лет назад +1

    Great great love it

  • @user-qf7np7uz8i
    @user-qf7np7uz8i 7 лет назад +3

    سبحانك اللهم وبحمدك سبحان الله العظيم

  • @hamzaaures7060
    @hamzaaures7060 6 лет назад

    A waste of time!

  • @stephengoh5456
    @stephengoh5456 3 года назад

    Awesome! Love it. Thank you.

  • @SKILLSITE
    @SKILLSITE 3 года назад

    Great!!

  • @brandon909able
    @brandon909able 3 года назад

    Nice graph

  • @jaykobwalson1941
    @jaykobwalson1941 3 года назад

    Ah yes, the negotiator!

  • @BJ-dd9ek
    @BJ-dd9ek 6 лет назад +3

    Her lecture is too sleepy

  • @juliozavala698
    @juliozavala698 6 лет назад

    Abastecimiento estratégico

  • @TrioPack2222
    @TrioPack2222 6 лет назад

    The negotiations were short.

  • @alinabizadeh9989
    @alinabizadeh9989 8 лет назад +3

    she moves more, talks slow.. headache

  • @zico471
    @zico471 9 лет назад

    Utopia world of negotiation :D

  • @njohanaes
    @njohanaes 5 лет назад +1

    Very nice conference !!

    • @ibrahimhamada5751
      @ibrahimhamada5751 3 года назад

      It really thrills me to see a beautiful and adorable woman like you with such an amazing smile

    • @njohanaes
      @njohanaes 3 года назад

      @@ibrahimhamada5751 thank you!

  • @LieveVereycken
    @LieveVereycken 7 лет назад

    X

  • @Salwa-Alnkhli
    @Salwa-Alnkhli 8 лет назад

    خسارة مافي ترجمة 😐

  • @antons6417
    @antons6417 7 лет назад

    Lacking

  • @mohamedalfaradi606
    @mohamedalfaradi606 6 лет назад

    The points are really helpful.

  • @unixriver
    @unixriver 6 лет назад

    she is gorgeous

  • @Aviao100
    @Aviao100 8 лет назад +3

    dont understand anything

    • @shahh7835
      @shahh7835 7 лет назад

      +ninuxy Looool deep

    • @topgun6674
      @topgun6674 5 лет назад

      Its because you are a pendeja!

  • @jameswinterfield765
    @jameswinterfield765 6 лет назад

    *

  • @betvtelevison5218
    @betvtelevison5218 8 лет назад +3

    WOW! SHE IS GOOD

  • @lseemine3912
    @lseemine3912 8 лет назад

    REVELATION TRUTH

  • @ashmoniquetomlinson4541
    @ashmoniquetomlinson4541 6 лет назад +2

    Informative .. Facts used ..
    Help me with my studies..

  • @MrSPREMANANTH
    @MrSPREMANANTH 9 лет назад +1

    Amazing