Beautifully done. This young lady has no plans to race to the bottom like so many other RUclipsrs are suggesting. And this is how you run a business instead of letting the business run you.
I just sold my first full price piece on EBay. I saw this video last night and decided try it on a few items. It was a Magnanni belt for 68.99. Thank you.
In other words… it’s a lot of work to get the sale, especially full priced sales. It’s so easy to create sloppy listings, my listings get very sloppy and I have been doing this since 2001. … (let’s face it) most of us don’t enjoy listing, we enjoy sourcing/hunting/shopping. That’s why most resellers have ‘death piles’ Reselling (with no help) is quite labor intensive. I would compare it to being a hairdresser or even a server, those jobs take effort, the more hours you put in, the more clients (or tables you serve) the more you make. The perk of reselling is you create your own hours and schedule. I also think the more listings you have, the bigger your store is, your odds of selling an item at full price increases. Listing quality very much matters. Great tips, great motivation! Thank you for shining light on this topic.😊
Agreed!! Ive been selling the same amount of time as you! Ive really been trying to up my photo game! You are so right about shopping being fun and listing being monotonous lol.
I add all the info on an item, measurements flaws and what included or missing like the sash and I still will get a question on things that are included in the description 😵💫. My buyers don’t read🤣
eBay buyers are notorious for spamming you with ridiculously low offers…it’s freaking annoying. I agree…do your research..know what you have and what it’s worth…and wait for an informed realistic buyer to pick it up. People who try to get stuff for super cheap a lot of times end up being problem buyers after the sale anyway.
Great tips - I recently modified some of my listings with offers turned off and send offers to watchers based on your advice. I actually increased my sales because I am only buying things that I factor stacked. BTW your hair & makeup looks amazing today.
Glad you mentioned the thing about best offer. I got so tired of people low balling that instead of setting the lowest offer I’d accept, I just removed it altogether from all my listings.
Yessss!!! Thank you!! Best offer is trash, it's a way for people to squeeze and sellers just allow it for some reason. Watching other youtubers what sold and seeing $2-4 dollars go out the door on every transaction is so cringy.
I definitely think the returns are helping you out with the full price sales … I sometimes would like to open returns, but I’m terrified.. i’ve had a couple of scammers try to return things to me and it’s just really anxiety inducing for me
I offer returns but buyer pays shipping back. And I don’t refund the original shipping costs since it’s separate. That way I’m not losing money on it and they don’t damage the item or something trying to get an INAD return.
It also helps if the buyer actually SEES your listing... if two identical listings are for sale and 1 is from a seller who lists large amounts of items daily, has a big store - ebay will have that listing front and center, the other listing from a small seller who lists maybe 2-3 items a day and has a smaller store - their listing will be buried. Sad but true. I'm a top rated seller with over 3k 5 star feedback - I'd love to not take offers - tried that many times and got 0 sales! When I get offers and counter, 99% of the time the buyer disappears. I guess listing with "No Offers" but constantly sending out offers to likers is basically the same thing just way more work. Glad it works for you ...
Do you have an example of two listings like this? Sometimes it may seem like listings are identical but they are probably not. There are probably some subtle differences.
@@cayleyelaine After 20 years of selling - yeah I've seen many examples LOL! I'm talking easy "identicals" - think like Levi's 505 women's jeans... the subtle difference is what I explained. It's a pretty well known ebay practice - they want the stores that have a lot of inventory, daily large listing dumps, shown to buyers. I remember looking at a very well known youtuber/ebay clothing seller's store and was shocked at how crappy his photos were along with incorrect titles/descriptions (calling a polo shirt a tee, listing bootcut jeans as skinny, etc.) yet he sells hundreds of items daily - you see this enough and it all starts to make sense LOL!
@pennyluck9696 it's definitely a complicated algorithm. Having consistent sales would show the algorithm that buyers are seeing the listings and purchasing, which tells the algorithm that the seller makes quality listings, and they then get promoted in search over others because ebay wants to show listings that will sell. So it would make sense that a successful seller would be in the top search. However, I'm not sure I agree that just because someone's store is large means they are being shown to the top of search. If their listings are showing up at the top it's probably because they are doing something right majority of the time (even with those mistakes). But, I am not familiar with the video or the seller you are speaking of. If you'd like to send the link to the video you are talking about, I'd be happy to watch it and do my own research.
Great video. You stated in your what sold video the other day that you don't have best offer turned on and a lightbulb went on. I have been reviewing my listings and repricing as well as turning off offers. I thank you are on the right track
2 things: first of all, how lovely it feels when someone pays full price but it always lingers in my head if I underpriced it. Secondly, you look stunning!
With Keywords, when you say “add them to the listing” do they need to be in the title only or are they still beneficial in the description of I run out of title room?
I also don’t allow offers on eBay. I get messages all day everyday from customers asking “would you take $20?”, “what’s the lowest you’ll accept?” Etc. How do you handle those people/messages?
Sometimes I will negotiate with people who send me those messages if it is only a few dollars less than my asking price and send them an offer. 99% of the time it results in a sale. For people who lowball I just tell them "my final price is xyz. Let me know if you are still interested otherwise thanks for looking"
Not me alone. It would have to be majority of sellers undercutting at the same time. Most of the time when a brand tanks, it's because it gains popularity and every reseller wants to list it. Supply goes up but demand remains the same, this causes oversaturation. Now that there's an abundance of the clothing, buyers will only shop from the lowest priced, or the ones on the first search result page. Most items become stale and over time, people drop their prices to try and sell it off but it's usually too late. This is how a market tanks.
Have you ever taken offers on eBay? I’m scared to put it on no offers allowed. I always say that 90% of my offers are ignored but 90% of my sales are from offers.
The only time I accept offers is if it's a really old item or an item I don't know the value of. If were to try it out, just remember you can still send out offers to likers. You can even turn on counteroffers when you send the offers to likers.
I will either say "no thank you" if I feel it's a ridiculous offer or most of the time when I'm being more polite and professional I will say " thank you for your interest but I am not accepting offers at this time".
Lets talk "free returns". I've been selling a few years always TRS mostly clothing. My fear is from myself being someone who returns A LOT on Amazon because it's free! My fear is TONS of women, especially, won't hesitate to return clothing if it's free and simple to do. SO my question is did you go from not many returns to a LOT more returns when you made the decision to do Free Returns? Or in general do you get a lot of returns because you have always been Free returns? Thank you! Your videos are just so filled with great information! You are a very impressive seller ;) I do consistent sales month to month. It pays my mortgage +. BUT I KNOW I can do more so I'm working on that. I only list 3-4 items a day and sell 80-100 items a month. I want to double that! I'm hoping 6-8 listings a day will do that. But also considering the free returns and turning off Best Offer.
My thoughts are...buyers can force returns so you might as well offer them and get the added benefits. The more sales you get, the more returns you will have. It's just part of business. I think I saw a very slight increase in returns when I switched to free returns but the amount of sales increase I got from it far outweighed the returns.
@@cayleyelaine I have always offered 30 day returns I just never did the "free" returns but I'm about to turn it on! That's exactly what I wanted to hear! Sales may go up! I'm a tax accountant by trade so I'm all over the numbers 24/7! It's a good addiction ;)
I don't usually promote unless items are stale. If I do, I choose whatever ebay is suggesting. I have experimented with promoted lsitings before but haven't really found what works for me.
As far as titles are concerned as well, it’s my opinion that “keyword stuffing” your title is a waste of time and doesn’t really accomplish anything other than confusing a buyer with too much information. Anything you put in item specifics and your description will be indexed by the algorithm just the same as if they were in your title. It’s best to keep your titles direct and short and sweet with the most relevant keywords that tell a buyer exactly what they’re looking at…and then place all the 2nd and 3rd tier keywords in other places within the listing. Just my two cents. 🤷🏼♂️
Beautifully done. This young lady has no plans to race to the bottom like so many other RUclipsrs are suggesting.
And this is how you run a business instead of letting the business run you.
I just sold my first full price piece on EBay. I saw this video last night and decided try it on a few items. It was a Magnanni belt for 68.99. Thank you.
Awesome!!
In other words… it’s a lot of work to get the sale, especially full priced sales. It’s so easy to create sloppy listings, my listings get very sloppy and I have been doing this since 2001. … (let’s face it) most of us don’t enjoy listing, we enjoy sourcing/hunting/shopping. That’s why most resellers have ‘death piles’
Reselling (with no help) is quite labor intensive. I would compare it to being a hairdresser or even a server, those jobs take effort, the more hours you put in, the more clients (or tables you serve) the more you make. The perk of reselling is you create your own hours and schedule.
I also think the more listings you have, the bigger your store is, your odds of selling an item at full price increases. Listing quality very much matters. Great tips, great motivation! Thank you for shining light on this topic.😊
Agreed!! Ive been selling the same amount of time as you! Ive really been trying to up my photo game! You are so right about shopping being fun and listing being monotonous lol.
Cayle, let me be the first to tell you, You look gorgeous today!
Thank you! 🫶
I add all the info on an item, measurements flaws and what included or missing like the sash and I still will get a question on things that are included in the description 😵💫. My buyers don’t read🤣
eBay buyers are notorious for spamming you with ridiculously low offers…it’s freaking annoying. I agree…do your research..know what you have and what it’s worth…and wait for an informed realistic buyer to pick it up. People who try to get stuff for super cheap a lot of times end up being problem buyers after the sale anyway.
Engagement looks good on your, so pretty great advice
Great tips - I recently modified some of my listings with offers turned off and send offers to watchers based on your advice. I actually increased my sales because I am only buying things that I factor stacked. BTW your hair & makeup looks amazing today.
Awesome!! Thank you so much!
Glad you mentioned the thing about best offer. I got so tired of people low balling that instead of setting the lowest offer I’d accept, I just removed it altogether from all my listings.
a video of what key words there are and what they mean would be a helpful content. Thanks ! PS You look so pretty today!
Thank you!!
Very Good video - You have a very good business perspective ! Thanks for the info.
Miss Cayley thanks for the informative video. Truly appreciate it ! Also you’re looking caute today!
Thank you!!
You've really stepped up your RUclips game!
I appreciate you noticing! I've been working at it!
Thank you, Cayley, for another great video. You always make me think about how to improve my business!
Thank you for all the information you put out. You and your team Rock....
Yessss!!! Thank you!! Best offer is trash, it's a way for people to squeeze and sellers just allow it for some reason. Watching other youtubers what sold and seeing $2-4 dollars go out the door on every transaction is so cringy.
Very informative, as always! Thanks!
you're the reason I made this transition over a year ago. thank you girl! always great tips.
Appreciate you!
I LOVE your videos girl!!!❤ You have been one of my top content creators that I have been going to first. Thank you!🙏🏼
Appreciate you so much!
duh, I knew that you didn't accept offers. i do the same thing, love that option. I also allow returns (buyer oays), but they're rare I'm also 100%
Thanks for the help❤
Thank you for this. Very good information. 😊
Great Video Cayley!
I definitely think the returns are helping you out with the full price sales … I sometimes would like to open returns, but I’m terrified.. i’ve had a couple of scammers try to return things to me and it’s just really anxiety inducing for me
I offer returns but buyer pays shipping back. And I don’t refund the original shipping costs since it’s separate. That way I’m not losing money on it and they don’t damage the item or something trying to get an INAD return.
@@Laurencausey oh I like this idea.. I may try this.. thanks
Thanks for this video!
Would you say the algorithms on keywords pick up in the description aswell or just title and item specifics. ?
I think just specifics and title but they are changing some things behind the scenes so that might change.
It also helps if the buyer actually SEES your listing... if two identical listings are for sale and 1 is from a seller who lists large amounts of items daily, has a big store - ebay will have that listing front and center, the other listing from a small seller who lists maybe 2-3 items a day and has a smaller store - their listing will be buried. Sad but true. I'm a top rated seller with over 3k 5 star feedback - I'd love to not take offers - tried that many times and got 0 sales! When I get offers and counter, 99% of the time the buyer disappears. I guess listing with "No Offers" but constantly sending out offers to likers is basically the same thing just way more work. Glad it works for you ...
Do you have an example of two listings like this? Sometimes it may seem like listings are identical but they are probably not. There are probably some subtle differences.
@@cayleyelaine After 20 years of selling - yeah I've seen many examples LOL! I'm talking easy "identicals" - think like Levi's 505 women's jeans... the subtle difference is what I explained. It's a pretty well known ebay practice - they want the stores that have a lot of inventory, daily large listing dumps, shown to buyers. I remember looking at a very well known youtuber/ebay clothing seller's store and was shocked at how crappy his photos were along with incorrect titles/descriptions (calling a polo shirt a tee, listing bootcut jeans as skinny, etc.) yet he sells hundreds of items daily - you see this enough and it all starts to make sense LOL!
@pennyluck9696 it's definitely a complicated algorithm. Having consistent sales would show the algorithm that buyers are seeing the listings and purchasing, which tells the algorithm that the seller makes quality listings, and they then get promoted in search over others because ebay wants to show listings that will sell. So it would make sense that a successful seller would be in the top search. However, I'm not sure I agree that just because someone's store is large means they are being shown to the top of search. If their listings are showing up at the top it's probably because they are doing something right majority of the time (even with those mistakes). But, I am not familiar with the video or the seller you are speaking of. If you'd like to send the link to the video you are talking about, I'd be happy to watch it and do my own research.
Clear and concise 👏
Great video. You stated in your what sold video the other day that you don't have best offer turned on and a lightbulb went on. I have been reviewing my listings and repricing as well as turning off offers. I thank you are on the right track
Great tips
2 things: first of all, how lovely it feels when someone pays full price but it always lingers in my head if I underpriced it. Secondly, you look stunning!
Thank you so much! Lol I know the feeling!
With Keywords, when you say “add them to the listing” do they need to be in the title only or are they still beneficial in the description of I run out of title room?
It's more beneficial to put them in the title. If they don't fit, I add the rest to the description.
Your hair looks nice straight. Pretty.
thank you
I also don’t allow offers on eBay. I get messages all day everyday from customers asking “would you take $20?”, “what’s the lowest you’ll accept?” Etc. How do you handle those people/messages?
Sell it for $20 and find another one
What’s your store name? I’m going to offer $20 on a $200 item
Sometimes I will negotiate with people who send me those messages if it is only a few dollars less than my asking price and send them an offer. 99% of the time it results in a sale. For people who lowball I just tell them "my final price is xyz. Let me know if you are still interested otherwise thanks for looking"
@@UnstoppableJosh lollll
i don't accept offers, either, but messages to sell for less are rare, for me
In your opinion undercutting other sellers prices is not gonna cause race to bottom?
Not me alone. It would have to be majority of sellers undercutting at the same time. Most of the time when a brand tanks, it's because it gains popularity and every reseller wants to list it. Supply goes up but demand remains the same, this causes oversaturation. Now that there's an abundance of the clothing, buyers will only shop from the lowest priced, or the ones on the first search result page. Most items become stale and over time, people drop their prices to try and sell it off but it's usually too late. This is how a market tanks.
Have you ever taken offers on eBay? I’m scared to put it on no offers allowed. I always say that 90% of my offers are ignored but 90% of my sales are from offers.
The only time I accept offers is if it's a really old item or an item I don't know the value of. If were to try it out, just remember you can still send out offers to likers. You can even turn on counteroffers when you send the offers to likers.
What do you say to buyers that message you on ebay with an offer when you do not have best offer on?
I will either say "no thank you" if I feel it's a ridiculous offer or most of the time when I'm being more polite and professional I will say " thank you for your interest but I am not accepting offers at this time".
Lets talk "free returns". I've been selling a few years always TRS mostly clothing. My fear is from myself being someone who returns A LOT on Amazon because it's free! My fear is TONS of women, especially, won't hesitate to return clothing if it's free and simple to do. SO my question is did you go from not many returns to a LOT more returns when you made the decision to do Free Returns? Or in general do you get a lot of returns because you have always been Free returns? Thank you! Your videos are just so filled with great information! You are a very impressive seller ;) I do consistent sales month to month. It pays my mortgage +. BUT I KNOW I can do more so I'm working on that. I only list 3-4 items a day and sell 80-100 items a month. I want to double that! I'm hoping 6-8 listings a day will do that. But also considering the free returns and turning off Best Offer.
My thoughts are...buyers can force returns so you might as well offer them and get the added benefits. The more sales you get, the more returns you will have. It's just part of business. I think I saw a very slight increase in returns when I switched to free returns but the amount of sales increase I got from it far outweighed the returns.
@@cayleyelaine I have always offered 30 day returns I just never did the "free" returns but I'm about to turn it on! That's exactly what I wanted to hear! Sales may go up! I'm a tax accountant by trade so I'm all over the numbers 24/7! It's a good addiction ;)
@@betteryan8735 I agree! Lol
Do you have counteroffers turned on when you send out an offer to watchers or is it usually turned off?
It's usually turned off.
Do you do comps separately on Poshmark or do you use the same price you decided on for EBay?
I go off the pricing for ebay but I add 5 or 10 to account for offers.
When you price an item are you using Terapeak 90 day average?
No, ebay solds
Can you do an entire video on key words?
What kind of keyword video are you looking for?
I have the worst time with keywords!!! Need help!!!
I noticed that you have 10% discount on your items do you do that manually when you list or is it per-set on all your listing?
It's a promotion (like a sale) that I created.
How many returns to you get a month on Ebay? I choose no returns. Would i get more sales with free returns?
You would definitely make more sales. The sales far outweigh the cost of returns. My returns are usually 4-5%
@@cayleyelaine THANK YOU. I ALSO SELL RARE VINTAGE HARD GOODS AND POSTERS. WOULD YOU FOLLOW THE SAME PROCESS?
Do you promote all of your items and if so, at what percent?
I don't usually promote unless items are stale. If I do, I choose whatever ebay is suggesting. I have experimented with promoted lsitings before but haven't really found what works for me.
How many listings will I need to make $7000 month?
Depends on the sell through rate of the items. You could have just 100 items.
Wowza, you 👀 beautiful. Happy thrifting 👍🏽 👋🏼 ✌🏽
I’m curious, do you do free 30 day returns or 14 days?
30 days.
As far as titles are concerned as well, it’s my opinion that “keyword stuffing” your title is a waste of time and doesn’t really accomplish anything other than confusing a buyer with too much information. Anything you put in item specifics and your description will be indexed by the algorithm just the same as if they were in your title. It’s best to keep your titles direct and short and sweet with the most relevant keywords that tell a buyer exactly what they’re looking at…and then place all the 2nd and 3rd tier keywords in other places within the listing. Just my two cents. 🤷🏼♂️