Thank you. I was just checking to see if there was an adjustment so I could reach to rock my recliner. I thought just put a spacer in the spring to make it not tilt back as much. Well not I know my recliner has replacement parts. Thank you again
I bought a used lazy boy lift chair and it worked perfectly for 8 months. Then when we were lifting or reclining the foot rest would clunk. It seems the metal arms on the footrest now hit the wood going and coming. Is there anything to be done about that?
@cdh2328 - There may be some discontinued styles out there still in use. I recommend finding an experienced La-z-boy repair tech to check it out. They'll be able to diagnose the problem & tell you whether replacement parts (if needed) are still available for your chair.
@@reclinerrepairguy4155 Hi. Thanks for responding. I think it’s from 2016. I was put in touch with lazyboy “approved” repair people but they wanted 80 bucks then to do an assessment. Probably more now. I wanted some idea of what could have happened but their English wasn’t good and I couldn’t get any where with them. I don’t want to put out the money only to find out it’ll cost hundreds to repair. I don’t understand why it would work fine for eight months then suddenly start doing that. I know lazyboy was supposed to be a good product but investing 2500.00 in something new wasn’t in the cards. Still I don’t want to throw away good money after bad. In other words I don’t want to be taken for a ride by these so called “approved” repair technicians.
I have tightened the wingnuts on my brand new La-z-boy rocking recliner until there is no adjustment left. When I raise the footrest the chair stays "flat" but as soon as I allow myself to relax into the back, with NO intent to cause the chair to recline, it reclines. Click, click, click until it is reclined. Basically, it is not possible to sit in the chair, with the footrest up, without reclining. Is my chair defective?
@paullarocque2158 - The wingnuts control the amount of tension on the back tilt, nothing else. The "click, click, click" is the Ratcheting Recline feature pitching the entire chair back. Why does the chair ratchet back without you doing anything? The answer has to do with a few factors: the chair design & setup, as well as how your weight is distributed in the chair. To learn more, see Recliner Geometry & Pitch -------> ruclips.net/video/xxZ8Heyz2x8/видео.html and the Recliner Tipover Problem -------> ruclips.net/video/afdeV9S4zwc/видео.html
@@reclinerrepairguy4155 Thanks for the prompt reply! I watched the suggested video. So, are you saying that the chair's tendency to Ratchet Recline is just a feature of the geometry and my weight distribution and there isn't anything that can be done about it?
@ - There's no way I can know whether anything can be done about it without inspecting the chair myself. Have an experienced repair tech inspect & evaluate your chair for further recommendations.
@@reclinerrepairguy4155 Thank you again for the prompt response. I thought that it would be a general question. You stated in one of your videos that the chair should have "TV position". If the back stays up but the whole chair rachets back I don't understand how that is the case with this chair. No response needed unless you just want to clarify.
I think that besides just a half inch of "lean" when nobody is sitting in the chair.... moving the springs also gives the chair a new weight and balance position when a person is seated in the chair for whether the average rocking motion arc is more fore or aft. A swivel base installer working at a lazyboy dealer told me that you can even add washers between the swivel base metal plate, and the swivel wooden platform (that is swapped out for the original wood base that the chair comes from the factory with.) if all you're doing is wanting to correct the lean position on a chair equipped with a lazyboy swivel base
I have had an electric lazy boy recliner for about 4 years. It does NOT have the flap headrest. It does have a vibrating massager in the back of the chair. The headrest feels over filled and pushes my head uncomfortably forward. This headrest is not adjustable. Is there any way to reduce the fill? There's no obvious access to the headrest area.
@c.reagansmith7171 - If your head was not pushed forward when the chair was new, here's what's happening: Over time the padding behind your shoulders & back has begun to flatten & recede. (The lumbar area may or may not be doing the same.) However, the headrest area padding has not compressed at the same rate, leaving it mostly intact, perhaps like new. So, your torso is moving further back in the chair, while your head is not. The end result is the feeling of your head being pushed forward. The fix here is to add padding to the torso area(s) that have flattened, to bring your back forward & once again align it with your head. But since you may have electrical components (massager) inside the back, you'll want to have an experienced La-z-boy repair tech do the repair. Or perhaps an upholsterer experienced with working on La-z-boy products.
Thank you for your videos. They are very useful. I managed to adjust the back tension by following one of your videos and further learning about the sofa I recently bought using the others. I live in Dubai and lately decided to buy a single seater recliner from their representative here. When I went to the store I learned that they are closing the business and doing a clearance sale. There were no single seaters available and I had to buy a double seater. Specifically a Rowan (765) by La-Z-Boy Manual Rocker Loveseat with Console. It was a rushed decision. However, I'm not comfortable as I expected. Is it possible to dismantle the sofa and make a single seater out of it? I thought maybe if I can use the left armrest and attach it to the right seat and make a single seater. Is this possible? Regards, Bulent
@BulentErdemir - Perhaps. Reclining loveseats & sofas are modular furniture that can be taken apart in sections. So, that part is easy. However, removing an arm & reattaching it to another section is custom work that requires someone with experience who can determine if it's feasible. And if so, the expertise to do the job properly.
Great video. Any advice on how to adjust a swivel glider’s pitch. Just received our brand new gliders and the forward pitch makes it difficult to sit in the chair.
@annamelerine8137 - If you purchased the chairs new (instead of "as-is"), they are covered by warranty. Call the dealer (seller) to report the problem.
I have recently bought a Greyson Power Rocking Recliner w/ Headrest & Lumbar here in New Zealand . After only a week the lumbar support which is electric stopped adjusting. The headrest adjustment and all others are fine. Do you have any videos that may address fixing this lumbar problem?
I’m alil confused, I had them come out, because I wanted the chair to lean back more. I felt like the chair was leaning forward to much. They put the screws in the back position, which is the screws in the farthest position back(the screws are now in the slot closest to the back of the chair). Is that the correct position for the farthest pitch to “lean back” more? I feel like they should have used the slot closest to the front of the chair, but I’m not sure, can you clarify, is it set so it can lean back as far as possible?
@Jayski009 - I've moved them in the wrong direction myself, in the past. It happens. So, to make sure it's right, measure from the bottom of the footrest to the floor, before & after repositioning the springs. If the distance to the floor has increased slightly, the chair is pitched back more. If it's decreased, there's more forward pitch. I believe if the springs are moved forward from the neutral position (center hole), the chair will pitch forward slightly. That involves using the rear holes to mount the Rocker Springs. If you use the front holes, you're moving the springs toward the rear of the chair. This should move the footrest slightly further away from the floor. But again, you can measure to make sure you get the desired results.
@@reclinerrepairguy4155 hi, TY for the quick response. I had the warranty company come out and do this for me& I prefer not to do the process myself. I didn’t measure prior to the pitch adjustment, and I don’t want to keep taking the screws in & out, if I don’t have to, but I really want it done correctly, for farthest Back Pitch. I’ve read contrary accounts online, on which way to move the springs/screws in order for me to get the desired farthest back pitch I want. So, I don’t want to question you, and I didn’t know/want to tell the warranty adjuster his job& now I’m going to have to call them again & tell them they are wrong and have to come out again. So, I just wanted to make sure you are 100% sure of this& that it is, in fact, set the opposite I wanted it and now pitched leaning farthest forward with the screws in the back spot. You wrote “I believe”, so I just want to make sure. Ty so much for your help & videos.
@@Jayski009 - Sorry, I'm retired now, so I can't verify this for you. That's why I gave you a way to check it yourself. Also, you never mentioned whether the chair felt any different to you after the adjustment was made. This is the ultimate test of whether an adjustment has helped or not.
@@reclinerrepairguy4155 so, it didn’t make too much of a difference the adjustment, from the middle hole to the back hole. But, it definitely feels, to me, the same or a bit more pitch forward(I can’t say 100% tho). I watched a lot of your videos, and others online, so I understand, it’s not going to be a HUGE difference. But, I would still like to, at least, be at the farthest pitch back, even tho, it wont be a drastic difference. After the move to the back hole, (which now I understand is also the same thing as saying, moving the base backwards) the front measures 3inches from the ground. I will measure on the next move, and hopefully it will then be 4inches above the ground, when the screw is moved to the front hole. Tomorrow, I have to call the warranty company and tell them, they have done their job wrong & they have to come back. So, that is why I was trying to verify again, because it mite be quite awkward telling them they did wrong. I’m hoping there will be someone I can speak with that will verify, but who knows how they will act, having to come back again for the same problem. I think I’m correct now, in saying the front hole is farthest pitch back and the rear hole is pitch forward, but I was just hoping for a definite, because there are different accounts online depending where I look. Most of them seem to say tho, that what I just stated is correct…. Front hole pitch back, rear hole pitch forward, but once again I’m not 100%. Thanks again for any help.
@@Jayski009 - I would agree that if you felt the adjustment might have pitched you forward a bit more than before, that they moved it in the wrong direction. And by the way, the base doesn't move forward or back, just the Rocker Springs. Remember, they need to move all 6 mounting screws on each spring, including the 3 on the bottom of the spring mounted to the Rocker Blocks.
I spent hours at Lazyboy testing and choosing the “right” rocker for my 5’6" frame, but the chair delivered is very different and unusable. My feet are about 6” from the ground, if I rest my head I’m aimed at the ceiling so can’t see the tv, and there is no way to rock unless I push my hands against a table so I can’t rock my grandbaby. It sits unused and sounds unfixable. 😩
@jenniferk4336 - You did your homework before buying, which is good. However, it sounds like the chair that was delivered is nothing like the one you tried at the store. You need to contact the seller (dealer) and let them know. If the seller does not remedy the situation for you, contact La-z-boy directly & report the problem.
Oh my goodness, I have the opposite problem. I’ve just gone through a second recliner where when I sit in it it pitches too far forward. The front of the chair actually scrapes on the floor when I’m sitting in it. It’s not a lazy boy so I don’t even know if it can be adjusted. I’m so discouraged with buying recliners.
@laurenclark5734 - It sounds like you may buying chairs that do not fit you properly. To learn more, see this fit & function video -------> ruclips.net/video/FgegZ9qiuC4/видео.html If you purchased the chair new, you should have warranty coverage if there's a problem. Report any problems to the seller (dealer). If there are any adjustments that can be made, they should be able to do that for you.
Just received my new Lazy Boy and its pitch is way off from the chair I tested in the store 😢. Lazy Boy will not help 🤬. Can you please post a video that shows how to stop the rocking action completely?
@DonnaVanschijndel - Blocking the rocking action will not change the pitch of the chair. If you tried the same model/style chair at the store & your chair is not similar, that issue should be covered by warranty. You can take this matter to the manufacturer, if the dealer/seller will not help you. (It's the manufacturer who provides the warranty, the seller is the service agent.) 2 possible solutions in situations like this are: #1) The dealer can correct the pitch issue or, #2) the dealer can swap out your chair for the test chair you liked -- provided that chair has an acceptable cover type & color, or course.
I just shopped for a la-z-boy recliner and it sat well in the showroom. But I asked for a swivel base to be installed. That some how some way caused the chair to pitch way forward. It was like it was helping you get out of the chair. Bought a different model alls good. Just taking.
Same here, but I think I might just try moving the springs first before I call the dealer. I might even ask them for my standard base back and see if that improves the balance if I uninstall the swivel. Very uncomfortable being thrown forward out of your chair every time you lift your feet up.
@maubunky1 the place I bought mine from was at least helpful. They set up a second chair of the same model for me to try,and it sat the same way, that was when I decided on a different model. I watched videos online about moving the springs, but the people doing the videos didn't seem to think it made that much difference. I did not know about the washers though. Thanks for the info.
Thanks, I tried this but didn’t help me out. I just bought a new electric rocker recliner (Lennon model) with swivel. But the back leans to far back in stationary position. Which is too uncomfortable and hard on my neck. I sat in just a recliner at store was fine and when I asked about a swivel on chair they said I’d have to go to a rocker, but didn’t explain the difference. But now I just got chair and doesn’t work for me will not do anything about it ! Told me to take swivel off and try it! Is there a way to stop the chair from rocking, but still have it recline?
@davedpi - This is why it's important to find a model at the store that works for you. Salespeople can make suggestions & you can try out those models as well. But to commit to buying something that you did not first try out for yourself is a mistake. If the seller (dealer) refuses to help you, contact La-z-boy directly & report the problem.
Thank you. I was just checking to see if there was an adjustment so I could reach to rock my recliner. I thought just put a spacer in the spring to make it not tilt back as much. Well not I know my recliner has replacement parts. Thank you again
@user-mj9se4ki5k - You're welcome!
I bought a used lazy boy lift chair and it worked perfectly for 8 months. Then when we were lifting or reclining the foot rest would clunk. It seems the metal arms on the footrest now hit the wood going and coming. Is there anything to be done about that?
@cdh2328 - There may be some discontinued styles out there still in use. I recommend finding an experienced La-z-boy repair tech to check it out. They'll be able to diagnose the problem & tell you whether replacement parts (if needed) are still available for your chair.
@@reclinerrepairguy4155 Hi. Thanks for responding. I think it’s from 2016. I was put in touch with lazyboy “approved” repair people but they wanted 80 bucks then to do an assessment. Probably more now. I wanted some idea of what could have happened but their English wasn’t good and I couldn’t get any where with them. I don’t want to put out the money only to find out it’ll cost hundreds to repair. I don’t understand why it would work fine for eight months then suddenly start doing that. I know lazyboy was supposed to be a good product but investing 2500.00 in something new wasn’t in the cards. Still I don’t want to throw away good money after bad. In other words I don’t want to be taken for a ride by these so called “approved” repair technicians.
I have tightened the wingnuts on my brand new La-z-boy rocking recliner until there is no adjustment left. When I raise the footrest the chair stays "flat" but as soon as I allow myself to relax into the back, with NO intent to cause the chair to recline, it reclines. Click, click, click until it is reclined. Basically, it is not possible to sit in the chair, with the footrest up, without reclining. Is my chair defective?
@paullarocque2158 - The wingnuts control the amount of tension on the back tilt, nothing else. The "click, click, click" is the Ratcheting Recline feature pitching the entire chair back.
Why does the chair ratchet back without you doing anything? The answer has to do with a few factors: the chair design & setup, as well as how your weight is distributed in the chair. To learn more, see Recliner Geometry & Pitch -------> ruclips.net/video/xxZ8Heyz2x8/видео.html and the Recliner Tipover Problem -------> ruclips.net/video/afdeV9S4zwc/видео.html
@@reclinerrepairguy4155 Thanks for the prompt reply! I watched the suggested video. So, are you saying that the chair's tendency to Ratchet Recline is just a feature of the geometry and my weight distribution and there isn't anything that can be done about it?
@ - There's no way I can know whether anything can be done about it without inspecting the chair myself. Have an experienced repair tech inspect & evaluate your chair for further recommendations.
@@reclinerrepairguy4155 Thank you again for the prompt response. I thought that it would be a general question. You stated in one of your videos that the chair should have "TV position". If the back stays up but the whole chair rachets back I don't understand how that is the case with this chair. No response needed unless you just want to clarify.
I think that besides just a half inch of "lean" when nobody is sitting in the chair.... moving the springs also gives the chair a new weight and balance position when a person is seated in the chair for whether the average rocking motion arc is more fore or aft. A swivel base installer working at a lazyboy dealer told me that you can even add washers between the swivel base metal plate, and the swivel wooden platform (that is swapped out for the original wood base that the chair comes from the factory with.) if all you're doing is wanting to correct the lean position on a chair equipped with a lazyboy swivel base
Thank you for sharing the information.
I have had an electric lazy boy recliner for about 4 years. It does NOT have the flap headrest. It does have a vibrating massager in the back of the chair. The headrest feels over filled and pushes my head uncomfortably forward. This headrest is not adjustable. Is there any way to reduce the fill? There's no obvious access to the headrest area.
@c.reagansmith7171 - If your head was not pushed forward when the chair was new, here's what's happening: Over time the padding behind your shoulders & back has begun to flatten & recede. (The lumbar area may or may not be doing the same.) However, the headrest area padding has not compressed at the same rate, leaving it mostly intact, perhaps like new. So, your torso is moving further back in the chair, while your head is not. The end result is the feeling of your head being pushed forward.
The fix here is to add padding to the torso area(s) that have flattened, to bring your back forward & once again align it with your head. But since you may have electrical components (massager) inside the back, you'll want to have an experienced La-z-boy repair tech do the repair. Or perhaps an upholsterer experienced with working on La-z-boy products.
Thank you for your videos. They are very useful. I managed to adjust the back tension by following one of your videos and further learning about the sofa I recently bought using the others.
I live in Dubai and lately decided to buy a single seater recliner from their representative here. When I went to the store I learned that they are closing the business and doing a clearance sale. There were no single seaters available and I had to buy a double seater. Specifically a Rowan (765) by La-Z-Boy Manual Rocker Loveseat with Console. It was a rushed decision. However, I'm not comfortable as I expected. Is it possible to dismantle the sofa and make a single seater out of it? I thought maybe if I can use the left armrest and attach it to the right seat and make a single seater. Is this possible?
Regards,
Bulent
@BulentErdemir - Perhaps. Reclining loveseats & sofas are modular furniture that can be taken apart in sections. So, that part is easy. However, removing an arm & reattaching it to another section is custom work that requires someone with experience who can determine if it's feasible. And if so, the expertise to do the job properly.
@@reclinerrepairguy4155 Great. Thank you very much.
Great video. Any advice on how to adjust a swivel glider’s pitch. Just received our brand new gliders and the forward pitch makes it difficult to sit in the chair.
@annamelerine8137 - If you purchased the chairs new (instead of "as-is"), they are covered by warranty. Call the dealer (seller) to report the problem.
I have recently bought a Greyson Power Rocking Recliner w/ Headrest & Lumbar here in New Zealand . After only a week the lumbar support which is electric stopped adjusting. The headrest adjustment and all others are fine. Do you have any videos that may address fixing this lumbar problem?
problem solved the pin had fallen out of the lumbar device
Just to be clear leave the springs in the same spot just move the position of the screws?
@abusultaanington - Moving the springs forward, pitches the chair forward. Moving the springs back, pitches it back.
My new Ava Laz-Z-Boy rocker/recliner completely pitches forward. The footrest hits the ground when anyone sits in the chair. Any advise?
@juliepenley8496 - Report the problem to the dealer (seller). If the chair is less than a year old, you still have warranty coverage.
Really need to see the "Restuffing the Lumbar Support Padding" video. Mine feels completely gone.
I’m alil confused, I had them come out, because I wanted the chair to lean back more. I felt like the chair was leaning forward to much. They put the screws in the back position, which is the screws in the farthest position back(the screws are now in the slot closest to the back of the chair). Is that the correct position for the farthest pitch to “lean back” more? I feel like they should have used the slot closest to the front of the chair, but I’m not sure, can you clarify, is it set so it can lean back as far as possible?
@Jayski009 - I've moved them in the wrong direction myself, in the past. It happens. So, to make sure it's right, measure from the bottom of the footrest to the floor, before & after repositioning the springs. If the distance to the floor has increased slightly, the chair is pitched back more. If it's decreased, there's more forward pitch.
I believe if the springs are moved forward from the neutral position (center hole), the chair will pitch forward slightly. That involves using the rear holes to mount the Rocker Springs. If you use the front holes, you're moving the springs toward the rear of the chair. This should move the footrest slightly further away from the floor. But again, you can measure to make sure you get the desired results.
@@reclinerrepairguy4155 hi, TY for the quick response. I had the warranty company come out and do this for me& I prefer not to do the process myself. I didn’t measure prior to the pitch adjustment, and I don’t want to keep taking the screws in & out, if I don’t have to, but I really want it done correctly, for farthest Back Pitch.
I’ve read contrary accounts online, on which way to move the springs/screws in order for me to get the desired farthest back pitch I want. So, I don’t want to question you, and I didn’t know/want to tell the warranty adjuster his job& now I’m going to have to call them again & tell them they are wrong and have to come out again. So, I just wanted to make sure you are 100% sure of this& that it is, in fact, set the opposite I wanted it and now pitched leaning farthest forward with the screws in the back spot. You wrote “I believe”, so I just want to make sure. Ty so much for your help & videos.
@@Jayski009 - Sorry, I'm retired now, so I can't verify this for you. That's why I gave you a way to check it yourself. Also, you never mentioned whether the chair felt any different to you after the adjustment was made. This is the ultimate test of whether an adjustment has helped or not.
@@reclinerrepairguy4155 so, it didn’t make too much of a difference the adjustment, from the middle hole to the back hole. But, it definitely feels, to me, the same or a bit more pitch forward(I can’t say 100% tho). I watched a lot of your videos, and others online, so I understand, it’s not going to be a HUGE difference. But, I would still like to, at least, be at the farthest pitch back, even tho, it wont be a drastic difference. After the move to the back hole, (which now I understand is also the same thing as saying, moving the base backwards) the front measures 3inches from the ground. I will measure on the next move, and hopefully it will then be 4inches above the ground, when the screw is moved to the front hole. Tomorrow, I have to call the warranty company and tell them, they have done their job wrong & they have to come back. So, that is why I was trying to verify again, because it mite be quite awkward telling them they did wrong. I’m hoping there will be someone I can speak with that will verify, but who knows how they will act, having to come back again for the same problem. I think I’m correct now, in saying the front hole is farthest pitch back and the rear hole is pitch forward, but I was just hoping for a definite, because there are different accounts online depending where I look. Most of them seem to say tho, that what I just stated is correct…. Front hole pitch back, rear hole pitch forward, but once again I’m not 100%. Thanks again for any help.
@@Jayski009 - I would agree that if you felt the adjustment might have pitched you forward a bit more than before, that they moved it in the wrong direction. And by the way, the base doesn't move forward or back, just the Rocker Springs. Remember, they need to move all 6 mounting screws on each spring, including the 3 on the bottom of the spring mounted to the Rocker Blocks.
Wow! Didn't know this! Thanks!
@DBTdad - You're welcome!
I spent hours at Lazyboy testing and choosing the “right” rocker for my 5’6" frame, but the chair delivered is very different and unusable. My feet are about 6” from the ground, if I rest my head I’m aimed at the ceiling so can’t see the tv, and there is no way to rock unless I push my hands against a table so I can’t rock my grandbaby. It sits unused and sounds unfixable. 😩
@jenniferk4336 - You did your homework before buying, which is good. However, it sounds like the chair that was delivered is nothing like the one you tried at the store. You need to contact the seller (dealer) and let them know. If the seller does not remedy the situation for you, contact La-z-boy directly & report the problem.
Oh my goodness, I have the opposite problem. I’ve just gone through a second recliner where when I sit in it it pitches too far forward. The front of the chair actually scrapes on the floor when I’m sitting in it. It’s not a lazy boy so I don’t even know if it can be adjusted. I’m so discouraged with buying recliners.
@laurenclark5734 - It sounds like you may buying chairs that do not fit you properly. To learn more, see this fit & function video -------> ruclips.net/video/FgegZ9qiuC4/видео.html
If you purchased the chair new, you should have warranty coverage if there's a problem. Report any problems to the seller (dealer). If there are any adjustments that can be made, they should be able to do that for you.
Just received my new Lazy Boy and its pitch is way off from the chair I tested in the store 😢. Lazy Boy will not help 🤬. Can you please post a video that shows how to stop the rocking action completely?
@DonnaVanschijndel - Blocking the rocking action will not change the pitch of the chair.
If you tried the same model/style chair at the store & your chair is not similar, that issue should be covered by warranty. You can take this matter to the manufacturer, if the dealer/seller will not help you. (It's the manufacturer who provides the warranty, the seller is the service agent.) 2 possible solutions in situations like this are: #1) The dealer can correct the pitch issue or, #2) the dealer can swap out your chair for the test chair you liked -- provided that chair has an acceptable cover type & color, or course.
I just adjust the headrest and the the lumbar to get into more of an upright position
I just shopped for a la-z-boy recliner and it sat well in the showroom. But I asked for a swivel base to be installed. That some how some way caused the chair to pitch way forward. It was like it was helping you get out of the chair. Bought a different model alls good. Just taking.
Same here, but I think I might just try moving the springs first before I call the dealer. I might even ask them for my standard base back and see if that improves the balance if I uninstall the swivel. Very uncomfortable being thrown forward out of your chair every time you lift your feet up.
@maubunky1 the place I bought mine from was at least helpful. They set up a second chair of the same model for me to try,and it sat the same way, that was when I decided on a different model. I watched videos online about moving the springs, but the people doing the videos didn't seem to think it made that much difference. I did not know about the washers though. Thanks for the info.
Sir you confused me with your correction . I wish you just made another video with the proper information
Thanks, I tried this but didn’t help me out. I just bought a new electric rocker recliner (Lennon model) with swivel. But the back leans to far back in stationary position. Which is too uncomfortable and hard on my neck. I sat in just a recliner at store was fine and when I asked about a swivel on chair they said I’d have to go to a rocker, but didn’t explain the difference. But now I just got chair and doesn’t work for me will not do anything about it ! Told me to take swivel off and try it! Is there a way to stop the chair from rocking, but still have it recline?
@davedpi - This is why it's important to find a model at the store that works for you. Salespeople can make suggestions & you can try out those models as well. But to commit to buying something that you did not first try out for yourself is a mistake.
If the seller (dealer) refuses to help you, contact La-z-boy directly & report the problem.
Yes I hear you, thanks
Thank you for sharing the information.