I had worst experience with your system. I didn’t do the test. But it shows as I have done the reading test.when I open the reading test, it automatically exit and reopen the browser. Previously I have a issue with 360 view. When it sorted this stupid happened 😢. I complained about this to your team but I didn’t get any response. This is waste my money and time. I waited so long to do it and miss my University application process. Now I have to wait another 6 months. Not recommend for anyone. This is sucks.
Hello @mindfuljounei, we're sorry for the challenges you faced with our system. We understand how frustrating this experience must have been and apologise for any inconvenience it caused. We take your feedback seriously and are committed to improving our platform. We apologise for the delay in responding to your complaint and are working on improving our customer support response times. We're dedicated to making necessary improvements to ensure a better user experience. If you decide to give us another chance in the future, we will make sure your experience is significantly better. In the meantime, we wish you the best of luck with your University application process, and we hope you achieve your goals soon. Kind Regards,
I had worst experience with your system. I didn’t do the test. But it shows as I have done the reading test.when I open the reading test, it automatically exit and reopen the browser. Previously I have a issue with 360 view. When it sorted this stupid happened 😢. I complained about this to your team but I didn’t get any response. This is waste my money and time. I waited so long to do it and miss my University application process. Now I have to wait another 6 months. Not recommend for anyone. This is sucks.
Hello @mindfuljounei, we're sorry for the challenges you faced with our system. We understand how frustrating this experience must have been and apologise for any inconvenience it caused.
We take your feedback seriously and are committed to improving our platform. We apologise for the delay in responding to your complaint and are working on improving our customer support response times.
We're dedicated to making necessary improvements to ensure a better user experience. If you decide to give us another chance in the future, we will make sure your experience is significantly better. In the meantime, we wish you the best of luck with your University application process, and we hope you achieve your goals soon. Kind Regards,