Answers to Your FAQ's About GE Profile’s UltraFast Combo Washer: Part 2
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- Опубликовано: 8 июн 2024
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In this video, we get another chance to speak to the creator of the GE UltraFast washer and dryer combo, Ken Rudolph.
We answer your long-awaited questions from the designer of this revolutionary appliance so you can get an understanding if this appliance is for you.
There are many pros and cons to every appliance but one thing is for sure, it works and should be worth considering when upgrading your laundry room.
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Model featured in this video:
GE Profile UltraFast PFQ97HSPVDS - www.yaleappliance.com/product...
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Chapters
0:00 Intro
0:48 How Quiet is the GE UltraFast?
2:01 What Refrigerant is Used?
2:54 How Does it Sanitize with No Water Heater?
4:02 Is it A.D.A. Compliant?
4:59 Is it Compatible with Alexa?
5:18 Can You Reverse the Door?
6:18 How is the Dispenser with Hard or Soft Water?
7:09 Can You Use Lysol in the Dispenser?
8:17 Can it Connect to a Kitchen Sink?
If you own one and haven't discovered the flaw in the machine yet you better soon before you are looking at a big repair. Pull the lint filter out and look in the opening of the machine with a flashlight... to the right. Look at the build up of lint on the evaporator that's happened in a matter of weeks. You'll likely see 4 big spots of built up lint. If you look you'll find that they line up with the clips on the pull out lint tray.
Good news is I've experimented with the clips to try to stop the lint from bypassing the filter and I think I solved it. I've found if you block fronts of the clip you can stop the problem. To test it out for yourself, you'll first have to remove the lint lumps that have already embedded themselves in the evaporator. I used a toothbrush on a stick to tease it out of the coils and pull it out.
Now, you can either try drying something again after you clean it out and you will see the lint reappear exactly where it was just after one cycle... or to just cut to the chase you can place strips of the electrical tape over the clips on the lint pull-out trap closing the slits, the top and bottom. Wash and dry your lintiest rug and you will see that NO lint makes it through. I'm going to put flexible silicone caulk in the front of the clips as a permanent fix.. that front opening seems to be the issue.
I love this machine. I been using it for almost a month and it has work better than I expected. I have throw tons of load into and bulky loads. It has done it job to the best as long you pick the right options. It also warn you when you need to clean the filter which is great because I forget all the time to do so between loads. My wife love it as well because she forget all the time to dry the cloths after washing them. This has help her so much. We 100 percent love it.
We just received ours today. We are excited to put king size comforter in it
Got mine delivered this month during their Fourth of July sale. This product is such a life saver. Thank you for all your coverage of it from the very start!
Excellent Q&A. Dryer sheets, glad that question was asked. My wife actually likes the scent free sheets but if they aren’t required that is even better. I have two of these ready to go as soon as my house is ready.
Great to see GE engaging with you! Also good to hear about your early experiences selling the product. Fingers crossed for continued good experience!
So informative! I received mine from Lowe’s 2hrs ago… Thanks for this video I will definitely keep you posted.
The dryer sheets answer was the most clarifying topic at all.
I’ve had mine for almost 3 weeks! I love it!!!
I've had mine for 3 weeks. Love it on many levels!
I just purchased my GE today and it gets delivered tomorrow. I very excited and cant wait to start using it.
GE, THIS PRODUCT MANAGER IS GREAT! It is fantastic to hear this from THE man that brought this baby into the world.
I hope he gets some kind of award for his work
Great to hear from the designer! We're ordering one tomorrow to replace a three year old top load washer/dryer set. No more worries about humidity venting into the attic from a damaged dryer vent or potential fires from a lint clogged vent. Wish Yale was down here in Sebring, Florida. We've watched several product reviews by Steve. Wish we could patronize you!
I wish I was there too......especially during winter
Huge points:
- Unit gaskets, filter, and system overall is DRY at the end. I vowed never to own a front-loader; that's changed.
- The laundry scent isn't pumped outside and away. Wow! That's a gamechanger. I'm outside and all I would smell is neighbor's dryers pumped scent up and down the street. Makes sense NOT to use dryer scented products, when it already captures the scent from the detergent.
- Static is low. Why try to fix something with add-on products when the problem is gone.
- Reverse tumbling. Never even heard of this. Biggest problem I've had for years is twisted up clothes in the dry. This is a winner feature.
Glad you fixed the first release and added questions and answers. Thank you.
Brain freeze on that one
@@YaleAppliance1 Good thing you had a heat pump to cure the brain freeze 😀
Spectacular content & questions within this video. I just made my purchase like 2 hours ago & didn't even think to check YT for reviews & testimonials... but now that I've found a few that clearly aren't "paid actors"... I am pretty excited to trade out my two 10+ year old Maytag washer dryer pair for this single unit offering.
I am still waiting for my check from GE......But thank you
I got my 2 in 1 on June 16, 2023. I don't have a single complaint, in fact it has been fantastic. I instantly noticed virtually zero static, without the use of liquid softner or dryer sheets. I have also noticed a reduction in detergent useage, thanks to the automatic dosing.
Ken and Steve, this was another GREAT interview that was extremely informative and interesting. It really seems like GE has thought things through in a wholistic, timeless manner. If the machine performs as advertised, I believe it will be a complete game-changer. In other words, I believe this product could have an iPhone effect on the market, effectively obsoleting all side-by-side washer and dryer setups in the same way the iPhone obsoleted all flip phones and dumb phones that existed before it. Also, for a single person or couple without kids, it seems like it would be great, and for larger families if they purchase 2 of the all-in-one machines it will be like having a perfect laundromat in your home, while taking up no more room than a traditional side-by-side setup. Also, Ken, I think it would be a great idea if customers have more questions if they could post them here and have you answer them, thus creating a perfect friction-free feedback loop. Once again, thanks so much for such a thoughtful and impressive product and interview series.
as a current owner of a combo washer dryer, pretty sure this is not the ticket. The dry cycle is not capable of doing tumble dry low and can damage clothes like most combos. I'd stick with separate machines for now!
@@liamburke1436If you look at the reviews, no one is complaining about damaged clothes. And if you are worried about certain clothes, why not run wash cycle only and hang dry them?
Ty for the question and answer form. 👌👍👍
Response to question 15: I have one of these and the Gasket is absolutely NOT dry after a wash/dry cycle. I'm not hitting the 18lb limit with my loads, but I'm not around the 10lb "suggested for 2 hour per load size" either.
Other issues: I've also noticed hair caught in the gasket - 2 adults both long hair. I've also noted that when doing a set of sheets, they regularly get tangled into a ball, and the clothes we pull out seem to be more prone to wrinkles than my previous washer/dryer combo. Wish there was something I could do about these issues.
Very helpful. Thanks.
Thank you Steve and Ken for doing these interviews. I was sold on this machine off of part 1 and this one just made my decision even easier. I ordered ours back on 7/11 from Costco and just received word that GE is back ordered on this unit till 9/13. It's a lengthy wait but I believe it will be worth it. I'm curious if the demand for the unit is the cause of the delay or they may have made manufacturing changes and pushed orders out accordingly? Either way I seriously can't wait to start using this machine!
Nice to see someone with ‘GE Representative’ answering questions about this product.
The video is fairly old now and the Ultrafast has some time on purchases and feedback. A few things I would like to have answered is;
1) Seen many video concerned about ‘lint’ buildup on the condenser fins, seems like the lint trap is not capturing it all and some it getting around the filters. In those videos they are concerns of damage to the condenser and heat pump over time with the continued lint build up. Owners have had lint buildup even cleaning the filter after each load. Some have made suggestions of placing HI-Temp Electrical tape on the backside where the black filter is located or even using some ‘liquid gasket’ to make a better seal. Supposedly there are types that don’t bond to the pieces and would be removable.
2) (waiting on this answer from GE, does not seem to respond promptly). If using only during summer months at a summer home in which the house is closed down with water shut off, everything is drained and RV Anti-Freeze is used to prevent freezing of lines etc, well below freezing during winter months. What would be the best maintenance and winter conditioning procedure of the Ultrafast to be performed to ensure nothing is damaged while gone?
The Ultrafast could be a nice solution for the summer home, however lot of money if we have damage and a warranty claim is denied due to improper winter conditioning.
Thank you for your consideration of the topic!
I like that it can be connected to a sink!
We have a long-hair German Shepard 118 pounds. It's interesting that all the dog hair accumulates at the right side of the lint filter and it is very easy to remove. We love our Groovy Combo!
From sunny SC, I was excited when Lowes delivered our (first) unit August 10 but it arrived damaged. Clearly fork truck forks had penetrated the carton and the delivery driver had photographed the damage to protect themselves when they picked it up. Removing the carton exposed the rear cabinet had been pierced. The second attempt to deliver ended in a violent, noisy installation with spin cycle vibration after Lowes delivery crew had left. Crew installed pedestal and did not remove shipping sleeves (bolts were removed and discarded). They also did not remove the horizontal back braces even though instructions show them removed. They removed the feet from the washer and discarded them though instruction say to keep them installed. They also discarded drain hose bracket and wire tie and fished drain hose 30” into my stand pipe causing siphoning. Since this unit failed due to vibration and had to be returned, a third attempt ended in a unit arriving with no pedestal so it was returned. A fourth unit arrived Friday with pedestal and it had hidden damage so could not be installed. Our fifth unit arrives tomorrow. I wish Yale Appliance had a facility in Charlotte! Lowes must have huge profit margins if they can throw new units out there, one after another, hoping they will stick, rather than training their third party delivery and installation partners. GE product manager might have gotten the revolutionary design right but none of that matters with untrained service and delivery technicians that make the experience so painful it is almost unbelievable!
To say nothing about customer satisfaction......
This machine has changed the way I do laundry, I won’t go back to separate machines. I’m still really surprised at how great it is. Everything is fresh and fluffy and it never feels like I’m doing laundry anymore. Very little lint compared to my traditional set, and it’s just as easy to clean the lint trap as any dryer I’ve had. I’ve always had top of the line top load washers and this cleans better than any of them.
My gasket still looks brand new, no stains. I’ve always wiped down my top load washers, I like that quick wipe down often as opposed to cleaning a huge amount of grime and soap. I follow my same cleaning pattern but now I just keep sanitizing wipes next to the machine and wipe the gasket quickly every few loads. Never had a front load washer before so I was apprehensive, but this is so much easier to quickly wipe than a top loader. We have long hair and pets, not a problem at all. I do keep a small cotton washcloth handy in case the water spout drips (rarely and only when I get a load right when it finishes), takes two seconds to dab water if needed and it’s far easier than my old top loader where you could spill soap on top and have pet hair glued to it and drag your clean wet laundry through it if you didn’t notice it.
In a future model I’d really like a dedicated light button, the ability to shut the door and select my cycle from the app later (like I could on my last whirlpool smart washer).
I'm lucky, I got mine for $1750. Delivery is set for mid September. (my choice due to not ready yet). I can't wait to put it through is paces!
Wow! Where was that at?
That’s great! How were u able to do that?
I have an AEG heat pump dryer here in the UK had it for 10 years And I love it, it gets used every day ( we actually have 2 washers and 2 dryers The cats have their own machine just for their stuff and only gets used on a boil wash ). It’s so much better than our old vented and condenser dryers we have had, best thing we ever did was to replace the old dryer this heat pump,
Very interesting product!! We are considering this for a summer lake house, however we have sand point well for water which does have iron in the water. The water softener ‘tank’ (no salt pellets storage container) which is replacement monthly helps with this iron and water hardness. However, would you recommend any additional water filtering with use of this model? Appreciate the input on the subject, thank you!!
I measured the power and used about 1.35kWh for a very full load with towels on ecocool and extra heavy soil. That took about 2.5 hours. I saw someone else who claimed 1.25kWh, but maybe for a easier load. Agree with static charge is not a problem. I think the dryer is not as quiet as my previous Samsung, but it is certainly not a problem. To me the dryer is like the washer on spin.
I have a question if they are still open. I have an LG front load (3770). It can get the soap into the clothes to wash them, but it doesn't get the soap out effectively. There isn't enough water to get the job done. After a load, if I test a t-shirt in the sink by doing a hand rinse, the sink suds up. To solve for this, I was washing each load twice, one load with soap, and the second time with extra rinses with no soap. After that, I learned thru the web I could adjust the water level with a little valve inside the cover. It did okay, lots of water sloshing around in there and the "suds test" in the sink now shows no sudsing.
It's an awful lot to go thru to get a wash that is proper.
Other than a hack, or using a pail of water to add water to this machine, does it still use a abnormally low amount of water and/or is there a way other than a pail to get the right amount of water in this machine? I am tired of supporting an industry that refuses to hear the desires of the people and wants to do things their way?
I guess I’m going to start saving for this
Thank you for the outstanding videos. Love the techniques Went to appliance store to look at one. Yikes! For a compact machine this thing is a monster!! Any way to make a version 30% smaller for urban or older apartments? Counter depth somehow?
Funny, I asked the same thing.....
I have a dual Samsung kit. But, if I had the extra cash I would sell them and buy this one!
First time in my life (I'm 55yoa)that I'm actually excited to buy a washer/dryer!
First product to make me excited in a long time.
I really hope GE makes a compact version. This unit is a beast. I would not be able to place it in my small laundry area. Build one that is 27" wide x 30" deep (4.00 cubic feet) and I'd buy it in an instant!
One question: can the unit run both hot and cold water at the same time to generate warm, or does it alternate and make a loud thunk in between like my Maytag?
I recommend storing a vacuum plugged in and ready to use next to this unit. To make it easy to vacuum the lint filter. Vacuuming the lint filter will remove the very fine particles from the filter, something that won't be done if the large lint was only removed by hand from the filter.
Another feature GE should advertise is that this unit's 120v only power requirement for washer + dryer could free up the 240v dryer plug. That freed up 240v circuit is extremely useful for a number of things. It could be repurposed to power a heat pump water heater in a home that had a gas water heater, or a level 2 electric vehicle charger in a home that is looking to upgrade from level 1 electric vehicle charging or to purchase an EV.
Good call on the vac
Cool product, just got word my delivery was rebooked from 7/27 to 9/5 due to a backorder, nice problem to have for GE. Cool thing about the dual energy star certification I think my utility DTE is going to pay out up too $525 in rebates. I put in for the $500 for the heatpump dryer and it's approved but not paid (fingers crossed it works), holding off on the $25 for the HE washer because I don't want to confuse them.
Looks like Comed has a $200 heat pump dryer rebate. Not sure if this qualifies but I will try. Thanks for sharing!
I have one and I love but my dang comforters won’t dry. Any advice?
Here’s a question. We had the ultrafast installed today and the pedestal and they said the pedestal never fits. So now I got an ultra fast where the washer was and a pedestal where the dryer was. Can you ask the engineer what the heck design this is? He invented it and it’s great the two loads we did but the installers say the pedestal doesn’t fit on it so It’s not saving me much space. What do I do w the pedestal?
Please offer a interchangeable loading door hinge point
Great information! Thank you!! But perhaps the most important question is this: Since Vented, Condenser and Heat Pump dryers all have issues with lint clogging the vent/duct, internal air duct or condenser coils, is the filter 100% effective, or can the trouble spot(s) be easily cleaned?
Great Question: Yes, it can be cleaned in this machine.
What sound/song does it make when it's done? Just curious to hear while I wait for mine to get delivered!
GE could do better with their advertisement on this. They have a person in space boots doing a small load and looking smug, and it’s not really relatable or demonstrable. The disconnect between showing a single person doing small laundry and the sales pitch for this doing a king size comforter and handling every day laundry and pet hair is strange. Seems like a lot of companies have forgotten that most of us are regular people with busy and hectic lives that want an appliance to do more of the work for us. From comments I’ve seen on videos, people with 4-8 people/kids/pets are apprehensive that this can handle their laundry schedule. Also most seem to be hooked on this idea of babysitting their washer and dryer all day Saturday. I’ll tell you, I am praying this machine frees me from having to even think about laundry ever again.
I really liked hearing all of these questions answered, it is more helpful than GE’s website/ads. I’m about to take delivery of mine and really looking forward to the simplicity yet still a bit apprehensive as I always go for the time tested appliances.
We ordered one that arrived DOA. Never starts the cycle. Shuts off completely. GE Support is abysmal. GE Social Media has been slow but helpful. They had engineers remote into the machine and they said they saw error codes for the accelerometer. They shipped a new board that should be installed tomorrow. Also, software version shows 0.0.0.0. No updates available. Engineers say that should be fixed with new part. TBD.
Thanks for the video!
Questions for part 3:
When is GE going international, specifically Thailand? (I'm planning to move to Thailand and be based there. I want this GE UltraFast Combo, but I'd have to import it. Why is there no GE appliances in Thailand? Having something this amazing, you should go international with it before other companies copy you! Especially in places like Thailand where the condos are small and only have room for one machine.)
Great questions that are way over my pay grade
I have the 1st gen (PFW850 w/ matching dryer) Ultrafresh and am heavily considering this model. I’m very happy with my current set overall, but do have a few small issues. My main problem is that the dispenser tray is a frequent problem area for some type of blackish mold or mildew to the point that I need to remove, disassemble, and thoroughly clean the whole tray assembly every few months. Not fun. To be fair, the Ultrafresh system otherwise fully delivers on the promise of keeping the unit dry and free of smells. That being said, I’m curious if GE has addressed this, or if perhaps I’m somehow an isolated case.
Secondly, I often use the 20 minute steam assisted wrinkle release cycle. It’s extremely effective even on thicker heavily wrinkled garments. I can only imagine the lower temperature of this unit means the wrinkle release cycle is less effective and/or takes significantly longer?
My smallest complaint is the polycarbonate window (vs glass on the LG Washtower for instance) that of course will dull over time as it scratches very easily. I assume this is still the same on the new unit?
Lastly, I wonder how much luck I’d even have trying to sell my pair without having to give them away! I’ve never tried to sell a used appliance.
Thanks for any insight!
Facebook Marketplace seems like a good place to sell...Haven't heard of the dispenser issue in GE, but others. I think cleaning it periodically helps.
Could you please ask Ken about the SmartHQ app ability to connect to Google Home. I have been unable to link it to my Google Home app. I have called GE Appliance support, and my case has been escalated twice, but not resolved yet. I'm wondering if because it's a new appliance the app hasn't been configured to work with Google Home or Alexa yet and be able to answer questions or provide information about washing and drying from one appliance? Or were you able to in your testing, or have any of your customers been able to link to it? Thanks!
Can you foam cleaner spray on the condensers?
Can I use scented beads in the washer?
I just updated firmware, what is the "ultra fresh" setting in the menu? It can't be selected, just beeps on off. Also, I read somewhere on another comment that felt pads shouldnt be used but they are 300lbs so how do you move it into position? I have them sitting side by side it'sa tight squeeze with maybe 1" on the sides. Love the machines. You should sell kits though for side by side usage, i had to buy different adapters, and frankenstein the right things together for a longer reach.
Thank you for the follow up questions...
I have two more...
If there is no water heater, does that mean you can only wash in cold water?
For someone who doesn't do a lot of laundry, if the self dispense tray is used for detergent and it's not used up in say 3 or 4 months, will it get hard and stick in the tray or does it stay in its liquid form the entire time?
It uses hot water from the hot water line...
Greetings thanks for the video. I want to buy this unit but they’re saying that there’s a problem with the lint trap or the filter I see there’s an hack by one of the RUclipsrs on RUclips. I’m hoping GE knows there’s a problem with this filter if so, are they preparing to maybe make a gasket to send out to everybody or just update the whole filter I thought maybe you might know. Thanks again hope to hear from you.
What happens when the machine surround air temperature is below 60-degrees F? Seems manual on page 22 says temperature must be above 60? What happens during dry cycle? You have charts that show dry time -Vs- surround temperature?
2 units being installed tomorrow, I look forward to Yale's teardown video if GE doesn't give them too much trouble about doing it... :) (Also keeping an eye on another RUclipsr who said they'll do one)
We will get it done
Well, delivered, to garage....they wouldn't install as they only had 2 people and said it was too heavy to move up to 2nd floor without a second team. Hopefully Yale staffs their deliveries better than Lowes. If you order one of these be sure they staff the delivery properly and will handle the install properly since it seems some companies can't read specifications and plan accordingly.
Oh and their appliance local department (Lowes) never returns calls and never answers their phone, and their warehouse/delivery number isn't answering so far either, over an hour on hold so far. *sigh*
@@YaleAppliance1 Are you saying you are going to do a teardown video of this machine? If so, I can't wait as I would love to see the inner workings of this super-innovative new game-changing machine...
I think you should have included the heater for sanitization, and give us the choice. Assuming by Oxy you mean Oxyclean, if I suddenly need to sanitize something, I don’t want to have go running to the store to by a bottle of Oxyclean, which then has to take up space on my shelf. In my case, it’s not a dealbreaker breaker since I don’t sanitize very often. But I could see that this would be a consideration if not a pain for someone that has to wash a lot of diapers for example. Sanitization with heat is very straightforward, very simple and very KISS. It should be a baseline feature of the design.
When will it be available in Europe (230V) especially in The Netherlands?
Thanks for the information. Why is the model below not mentioned in the compact discussion? Can you do a comparison? Also, I didn't understand the comments on problems with combination units and lint, what models do those comments apply to?
GE GFQ14ESSNWW Compact Washer, 24" Width, 2.8 cu. ft. Capacity, Steam Clean, 14 Wash Cycles, 5 Temperature Settings, 1450 RPM Washer Spin Speed, White colour All-In-One Washer & Dryer
We have the combo and love it. But we do get water left around the blue gasket? I’m surprised by that. Why would that be?? Thanks!
I think that may be coming from the dispenser after the wash ends. That happened to us once.
Add a rubber gasket to the perimeter of the lint filter housing to hold the foam filter in place so you do not need to punch holes in the foam filter to keep it in place.
I try to wrap my head around about the fact that many mention that at the end of the dry clothes feel damped but it goes away after you shake them. Is it damp or not, also what happens if you live in a very humid area?
Damp is not excessively dry, not damp as in semi moist. Sorry about that.
@@YaleAppliance1 thank you for the clarification
How would you winterize it in a rvs?
Question: When traveling, some hotels might have bedbugs that get into clothes in luggage. The typical remedy is to run clothes thru a dryer on HIGH. Can this heat pump dryer provide enough heat to kill bedbugs?
I would think so...But have to research first.
Please help my smart dispenser for the softener is not dispensing any softener. If I flush the FS valve 2&3 just plain water comes out but if I Flush FS valve 5 softener will come out. I am so frustrated
So is 14.4 gallons the least amount of water it uses? Because I have a water saving GE washer that uses way less with small loads, as it auto senses the load and makes the water adjustments. But I’m hopeful this unit doesn’t end up having a huge repair history or issues with lint getting past the filter. And, GE can get the price down because I want one!
For the dryer part, is there a way to use low heat on the dryer? Is there a setting for that?
it's in the choice of wash choice. Delicate will dry with less intense heat
My machine is on a riser and has been leveled. It shakes violently during sensing and spinning. I think because installers took the feet off the unit to put on riser is the problem. Im having them come back out to put the feet back on. I hope this solves my problem or I will be sending all back!
I use the detergent sheets which i put right in the drum. This shouldn't cause an issue should it? Also is there a way to control the drying temperature. With our old dryer my husband started drying his clothes on air only to prevent them from shrinking. Thank you
Yes it will....Please don't do it
Where do I add the Oxi sanitizer
Mine blew out when I experienced a brief power outage. Do you recommend a surge protector?
Yes....
You mentioned being impressed with the gasket being bone dry as a result of the drying cycle. I've had my unit for a couple weeks and done maybe 10 loads so far, but unfortunately that is not the case at all for me. The gasket is always wet towards the bottom, and in fact there's a port on the top side that always drips water when i open the door after a complete cycle. Any thoughts? I was really hoping to avoid this common gasket issue.
You dispenser is dripping into the gasket....
@@YaleAppliance1 yeah I checked the manual and it mentions that's normal, but seems like a major flaw to me unless there is something different with my unit? It is quite wet and drips a decent amount after a dry cycle, and even days later when I go to open the door, it drips again. I wonder why your tests came out totally dry instead?
I have the same issue. I dry it out by wiping excess water and then leaving it open for a few hours but when I come back after it’s closed - a drip comes from the top of the gasket as soon as I open the door
I need to reach out to another fellow profile user. We recently purchased this unit and loved it! Well... yesterday I washed some sour towels that were in the original washer that stopped working and now the new washer smells that same way, like big foots you know what...
I've washed them on sanitize with bleach same thing. When the washer/ dry phase ends, I open the door and get a blast of hot sour smell.
I've washed the black filter and re washed the towels again, same thing.
Once the machine cold down the smell goes away but dang I'm at a loss here.
I havent heard that.......
Are you emptying the water from the outlet at the bottom front of the machine? Look at the maintenance/cleaning section of the manual.
Does this unit still have the mold issues that front load washers do? Do you still have to wipe the door gasket and keep the door open after a load or is it fully dry after completion?
You have some residual moisture from the dispenser, but the drying prevents moisture...so no.
This is quite literally what I’m in the market for. My wife’s only gripe preventing her from saying yes is the damp feeling. Could you run two drying cycles?
Yes
We just got ours last week and have been doing a bunch of laundry (two families sharing a house). I’ve been pretty dang impressed so far. Hitting the “extra dry” button at the beginning has made everything feel pretty much bone dry when it comes out, even the load of sheets and a couple towels I did.
We’re replacing a 25 year old washer dryer set so maybe it wasn’t a high bar, but so far we’ve been loving it. Not having to transfer the load to the dryer is a huge benefit for us.
How well does the drying cycle work in a high humidity climate, like Houston?
Great question....I am not sure. The air is recycled and moisture is reheated so I would think it should be good....How could they design a product that couldn't handle humidity.
I've noticed when the door opens after a w/d cycle completes there is a small amount of water that falls just behind the door. I need to give it a few seconds to stop dripping, and the gasket ends up wet on the bottom. I leave the door open after a cycle so it can air out.
Thats from the dispenser.....
@@YaleAppliance1 That makes sense, thank you. I wonder if there's a way to fix that, maybe put a sponge there or something. I use the bulk dispenser. It's really no big deal though, I also did the fix on the filter so no buildup on the condenser fins. Great machine so far.
Steve, please clarify for me. I have watched many videos on this product and was seriously considering a purchase (whenever they become available in B.C., Canada) but I am very concerned about your CEO's comments on all in one units published on a Wirecutter review of these units:
Steve Sheinkopf, owner and CEO of Yale Appliance in Boston and one of the industry’s most prolific bloggers put it bluntly: “I hate these things,” he told us. “It’s really a product that should not be on the market. We do everything in our power not to sell them.”
The problem, Sheinkopf said, is that the repair rate is sky high-over 70 percent within the first year, according to his service department’s records. “They seem to be the most repair-prone products we sell.”
Are the comments accurate?
So true....Because the others cannot properly filter the lint. This machine does filter the lint with a huge double sided filter
My lint cleaning tool fell into the lint hose assembly. How can I get it out? Help!!! The GE tech came out and has no idea how to get into it.
Also, is it supposed to violently shack during tumbling?
You have to disassemble the machine...not hard to do
This literally fits exactly what I need! When will this be released in Canada?
Dont know...next year I think
@MrAndyll96, It is already available for orders at Canadian Appliance Store, Tasco and some others. For example: GE Profile PFQ97HSPVDS All-in-One Washer Dryer Combo, 5.5 Cu. Ft. cu. ft., Steam Clean, 12 Wash Cycles, 5 Temperature Settings, 5 RPM Washer Spin Speed, Wifi Enabled, Carbon Graphite colour Eco Cool Cycle, ADA Compliant, EZ Access Lint Filter, SmartDispense Technology, Dynamic Balancing Technology
Online Price $3,599.00 CAD
@@YaleAppliance1I like how you talked about the lint problem being stuck in the machine I thought that was going too be a problem because I have this combo washer and dryer I’m glad Ken said that’s not going too be a problem on down the road about the lint getting built up in the back of the machine
How well does it handle ultra delicates like wool or soft synthetics?
Dries at a lower temperature...should be good.
Is this machine going to be available in Australia?😊
I would think so....
I’m interested to know if the microban antimicrobial features wear out after several years.
Interesting question....the gasket was bone dry in our tests because the drying cycle evaporates the moisture.
@@YaleAppliance1 , that’s fascinating!
When will it become available in Canada?
Dont really know...I would assume soon
Potential buyers could easily learn to love this product because its so user friendly. Needs no exterior vent and it hooks up to a 110 outlet. But justwhat is this R-130 to R-600 switch? Could buyers be stuck holding the bag, if they are forced to switch?
No...the freon is inside the compressor. You don't have to change it.
@@YaleAppliance1do you have to change it over years? Does it eventually run out?
@@michelleagyemang868 do you change the freon in your refrigerator?
Im curious to know why they didnt add wheels on them like we see on a fridge.
Interesting....people dont typically put them on wheels
Anyone having issues with load banging when in load sensing mode. I have it in the ge pedestal and the machine literally moves when in load sensing and on ramp up to high speed.
I'm having same issue. Installers took feet off machine and you are supposed to leave the feet on with the riser. Im having them come back out to put the feet back on. I hope this solves the violent shaking I'm experiencing.
I bought this exact system and have yet to receive one that isn’t damaged. Not sure if the system was damaged during transit or manufacturing. The transmissions and motor broke on the first empty test wash ran by the installer to check for leaks. It basically sounds like wrenches banging around inside the system when it tries to spin up. It caused the gasket to ripple on itself and the drum falls out of the horizontal axis. It created enough heat that when I open the door after the test completed light smoke puffs out of the drum with a toxic chemical smell from the drum. This all happened within 2hrs post install. If the damage is due to the installer then GE should educate installers on how to install the system properly. If it is a manufacturing issue then GE needs better controls and systematic testing on the production line.
I am guessing transit...We havent had any of those issues with the 38 we have sold.
@@YaleAppliance1Thanks for your feedback. Any suggestions on how to get one delivered undamaged? I enjoy watching reviews from you guys. Too bad you guys don’t sell and service out in California.
Why is it that the machine cycle turns off when there is an update being issued during the cycle on the washer combo?
I dont know...GE does that wirelessly
Can I use scented beads in the washer?
My question is why items arnt dry. My machine came to me wet inside and mold on my lent trap. its never fully dried and I dont ever have steam when it opens like its gotten warm enough. My gasket is NEVER dry
For this machine?
@@YaleAppliance1 yes same machine
My delivery is on 8/5/23, I can’t wait to use this (Tesla) GE washer/combo
Any ETA on the teardown?
Good question
Can you run two at a time? I want to buy two so I can run laundry in parallel.
Yes
@@YaleAppliance1 dual water supply and two hoses for drains. Awesome! Now waiting for good price or sale. Thank you for your channel!!!
20 amp outlet enough for both?
@@bryceboelkens6212 they have to run on independent 20amp 110 outlets. you can get a 20 amp splitter. there'a a youtube video GE posted on dual units.
Mine vibrates too
Much, i checked and it’s leveled, any advise?
Send me a video and I can ask our service guys or Ken to troubleshoot.
@@YaleAppliance1 what’s your email address?
@@YaleAppliance1 where do you want me to send the video? Email address ?
steve.sheinkopf@yaleappliance.com.....
Same problem. Installers took feet off unit. They are not supposed to come off. They have to be adjusted to touch the riser.
I wonder why this video does not show how the clothes came out from the machine. We are testing our machine and my clothes are coming out SUPER wrinkled, even with the wrinkle care function, low spin and cold water. We will return it.
How long will the awful smell last? Even our clothes have the smell..
Does anybody have sitting water in the microban post cycle?
No, because the drying cycle is after the washing. The gasket is completely dry after our tests
@@YaleAppliance1 do you have a suggestion on how I can prevent this? Maybe the loads are too big or maybe it needs to be leveled out better.
FOMO item if you got the wallet for it. Looked at one today at Lowes. On sale with hoses that they sell separately , old washer and dryer removal, taxes, and Lowes 5 year warrantee price is $3000!.
Let them eat cake, eh?
Is it possible to purchase one without Wi-Fi? I have absolutely no use for that and don't care to be monitored by my laundry equipment! LOL
You can always not activate it
We have 2 Ragdoll cats and our clothes are coming out hair free! 🎉
I have a ragdoll.....great cat
The lack of door reversibility is a deal breaker for me.
My mother is in a wheel chair and the way she enters the laundry room, this door opens opposite of what we need.
Looks like we’re waiting on the next gen.
Can you guys hurry up with that?
😁