MyUS.com | Shipping Review | My Experience | My Costs From The US to UK | How It Works

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  • Опубликовано: 23 ноя 2024

Комментарии • 301

  • @RCT3Crashes100
    @RCT3Crashes100 3 года назад +27

    I'm in the UK, and tend to buy stuff from the USA fairly often, usually via eBay, but those arbitrary import fees eBay slaps on for their GSP can really sting, especially since they sometimes apply them on listings that should be below the threshold where customs applies! I've seen this company show up in my searches for parcel forwarding services, so I'm glad this video was here to show how it works in a bit more detail! Thanks for the info :)

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +6

      Thank you, You're welcome. Glad it helped. 😊 Yeah the ebay and amazon fees can be steep from the US. This isn't too cheap but I think it depends on your costs in the first place but it is cheaper than adding all the additional ebay charges. My most recent order was pretty cheap as it was below £135 included shipping so I never paid additional fed ex custom charges 👍

    • @deliveringparcel-ur8wc
      @deliveringparcel-ur8wc Год назад

      shop and ship from singapore using international package forwarder service . free address . cheap shipping . for more info please visit our website www.deliveringparcel.com

    • @christopher9727
      @christopher9727 Год назад

      ...
      Romans 6:23
      For the wages of sin is death, but the free gift of God is eternal life in Christ Jesus our Lord.
      Come to Jesus Christ today
      Jesus Christ is only way to heaven
      Repent and follow him today seek his heart Jesus Christ can fill the emptiness he can fill the void
      Seek his Holy Spirit for guidance peace and purpose today
      Heaven and hell is real cone to the loving savior today
      Today is the day of salvation tomorrow might be to late come to the loving savior today
      John 3:16-21
      16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. 17 For God sent not his Son into the world to condemn the world; but that the world through him might be saved. 18 He that believeth on him is not condemned: but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son of God. 19 And this is the condemnation, that light is come into the world, and men loved darkness rather than light, because their deeds were evil. 20 For every one that doeth evil hateth the light, neither cometh to the light, lest his deeds should be reproved. 21 But he that doeth truth cometh to the light, that his deeds may be made manifest, that they are wrought in God.
      Mark 1.15
      15 And saying, The time is fulfilled, and the kingdom of God is at hand: repent ye, and believe the gospel.
      2 Peter 3:9
      The Lord is not slack concerning his promise, as some men count slackness; but is longsuffering to us-ward, not willing that any should perish, but that all should come to repentance.
      Hebrews 11:6
      6 But without faith it is impossible to please him: for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently seek him.
      Jesus

  • @riottkicks2258
    @riottkicks2258 3 года назад +21

    Thank you! I've wanted to get a target exclusive item for a long time. This seems like a good shout but, I definitely cannot afford the shipping cost haha.

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +3

      Yeah it can get pricey depending on your goods values. Hopefully you'll be able to get the item soon 🤞

    • @riottkicks2258
      @riottkicks2258 3 года назад +2

      @@thehennesseyfamily2 Thank you so much 🤍

    • @petersmith2040
      @petersmith2040 3 года назад +3

      It all depends on the total value of the goods, their total weight, and your country of residence if you can import goods below a certain value without attracting customs charges. You have to do the math prior to placing your orders on US websites to find out if it’s worth it or not.

  • @the_notorious_bas
    @the_notorious_bas 3 года назад +13

    Those shipping cost + taxes sound pretty insane to me. I'm pretty sure there are plenty good alternatives available in the UK or Europe, like for example The Bodyshop.

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Absolutely I don't disagree but I suppose it's personal preference

  • @H20fanatic20
    @H20fanatic20 3 года назад +27

    This is going to change my life...I’m in Australia and shipping is horrendous

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Oh no really 😔 Do you know why?

    • @BaderHashmeh
      @BaderHashmeh 3 года назад +3

      Please don't, its a scam

    • @BaderHashmeh
      @BaderHashmeh 3 года назад +2

      @MRbhop mcsi i heard that its a scam

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      I've used them and have another order on the way..... sorry but how is it a scam?

    • @BaderHashmeh
      @BaderHashmeh 3 года назад +1

      @@thehennesseyfamily2 well I'm not sure but lots of people say it's a scam like they don't give you your stuff or something

  • @ESLChristine
    @ESLChristine Год назад +8

    Very honestly, the experience with this fright forwarding company has been the worst among all the companies I have used. After watching several video reviews, I thought it was very reliable company. Big mistake. I ended up paying way more than I normally do ($400 shipping. Usually it costs me 1/3 of that.), and the customer service does not care much. They labeled my boxes as "instruments", while they were books, and now I'm asked to pay 450 USD at the custom for something that I'm not even supposed to pay. Where we live, we don't pay the importation taxes for the books. Now, thanks to that wrong labeling, the custom tells me the only way for me to get the boxes is by paying an amount that exceeds the books themselves. No reply from MYUS customer service after reaching out to discuss the matter. Their mistake, but supposedly it was mine. Never again.

    • @lavinder11
      @lavinder11 5 месяцев назад

      What services do you use,

  • @Iowa1711
    @Iowa1711 3 года назад +9

    Hey, I have a question, how long does it take from myus receiving your package until it showed up in your suite?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +5

      Hey, it took a couple of days from confirmed delivery from the sender to seeing it in my suite. They do update you when they have recieved the package, just takes them a little while to get all the details to your suite 👍

    • @Iowa1711
      @Iowa1711 3 года назад

      @@thehennesseyfamily2 thanks for your answer. Now the entry in incoming packages is disappered, but nothing is shown in ready to send or in review

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Yeah this happened to me as well, it did update after a while. If you're worried pop them a message 😊

  • @VTuber_Central
    @VTuber_Central Год назад +1

    Australia has a bath and bodyworks now, due two xmas 2022 it had a buy one get one free. p.s buying stuff overseas isnt the issue its the fact america charges postage fees that cost MORE then the product itself, how does this sevice make it any better?

    • @VTuber_Central
      @VTuber_Central Год назад

      If you buy during amazon prime postage is free even buying overseas

  • @roamingalone5226
    @roamingalone5226 2 года назад +1

    Thanks very useful info. I am going to check that out.

  • @MarkK01
    @MarkK01 8 месяцев назад

    No body is explaining this well enough. I have watch 5 different videos on this and everyone says something differently. So when you are ordering from Amazon and bath and body works who are you paying for the items you want. Are you paying Amazon and Bath and Body Works directly and then having it sent to your MyUS address? Or are you paying for the items you want and shipping costs to you directly to MyUS account? The second option is the one that everyone says happens. But to me that makes no sense.
    I think this is the way it works. You make you purchases from whatever store or site, you pay them directly for your order and then have them send it to your MyUS address. So the only thing you are paying MyUS for is the shipping cost. And once you pay MyUS for the shipping costs they will send it to you. Is this correct.
    I am asking because I live in Canada and want to buy from a couple different US sites and stores.

  • @sharonlaidley1465
    @sharonlaidley1465 2 года назад

    OMD how helpful and clear is this video! I'm definitely going to give it a try for some US vitamins that's all the rage😉. Thank you!

  • @RawrrSuckah
    @RawrrSuckah 2 года назад +6

    Hi there! I’m trying to use this to ship my bridesmaid dresses but I’m very skeptical with the reviews I saw online. Was yours a paid sponsorship or you legit used them and found them helpful ? X

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +1

      Hey, I was the same when I started looking. I genuinely use them. No paid sponsorship at all 😊

    • @maxrelax5940
      @maxrelax5940 2 года назад +2

      any update? hearing other reviews paints this company in a very different light. ive heard they even open packages which can be deterimental to collectors items.

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +1

      Sorry I'm not much help. They have opened my parcels from B&BW and walmart but only to repackage into a single box for shipment. They haven't opened my actual packaging of products from stores but again I haven't ordered anything of high value/collectable piece.

  • @xXAnni3LuvsYhuXx
    @xXAnni3LuvsYhuXx 3 года назад +10

    Omg you are so right about bath and body works being addictive 😂😂

  • @jenna2011
    @jenna2011 3 года назад +8

    This is going to hurt my bank 😂 I’ve never seen Kyle so interested in a video before haha

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      😂 it is dangerous. At least you can take advantage of the bath and body works sales 😍👀

  • @eonidagamer1979
    @eonidagamer1979 3 года назад +6

    This video literally helped me so much!

  • @ScotsmanDougal
    @ScotsmanDougal 10 месяцев назад

    I'm thinking of using this service, what are the price differences between USA and UK? For example, Bath & Beyond is on Amazon UK, what are the price differences between Amazon and Bath & Beyond USA? Do the prices on Amazon include shipping?

  • @lariafrompe1658
    @lariafrompe1658 2 года назад +2

    Hi!
    Thanks for your video review.
    I have ordered a couple of items from the US (may add more) to be shipped to the Eu (not post-Brexit UK). Some of the items are heavy.
    I'm trying to figure out whether I should have multiple shippings so as to (hopefully) avoid customs at least on some of the items or just have everything shipped together (even the total should be within their weight limit, so as far as I understand, no difference in shipping costs) and pay customs on the whole amount.
    The European Commission's website does mention that customs and VAT are due on the total value (including shipping), in which case i wouldn't be within the 150 EUR limit, since shipping alone will be around 120 EUR (heavy items...).
    So I think the answer to my own question is that I should have everything shipped together, but I would like to hear if anybody here has hands-on experience.
    Thanks!

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      You're welcome. Thank you for watching. I know exactly what you mean with the shipping/custom brackets. I've thought the same thing! I've had a couple shipments since without any customs charges and it was great as my original custom charge was around the same price as shipping but it was a tricky one to work out! You are correct it takes in the shipping cost too! I think it'll be trial and error with heavy weighted items. Good luck 👍

  • @sonixxxxx23
    @sonixxxxx23 3 года назад +3

    I have tried signing up for the single package, but they do ask me to put my credit card info or paypal. They charge like $1. Is it normal or should I be wary?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +3

      Hi, I think most companies do that to check that authentication of your card. The $1 transaction is normally refunded straight away. I haven't had any issues however if you are worried maybe send them an email to check.

    • @sonixxxxx23
      @sonixxxxx23 3 года назад +2

      @@thehennesseyfamily2 thanks for the reply, will do

    • @TheCatnipCinema
      @TheCatnipCinema 2 года назад

      I was worried about this too.

  • @thorisotswai8663
    @thorisotswai8663 Год назад

    This video is veeery helpful. Thank you so so much ❤

  • @dee-London3094
    @dee-London3094 2 месяца назад

    Hope everyone who had orders chipped in with the shipping costs.

  • @Pano526
    @Pano526 Год назад

    Hi, I would like to buy directly from United Colors of Benetton store in the USA. How do I do that using MyUs?

  • @ItzTheJLife
    @ItzTheJLife 3 года назад +4

    Wow I didn't know you can do this. Thanks for sharing. I love the flavoured coffee mates too. We are booked for Florida in May but doubtful that's gona happen 😭

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +2

      You're welcome. We was a little sceptical to try it but it worked out really well. If not there are facebook sites that sell items 😊
      Ah no, 🤞 for May! Who knows what's happening. We likely won't go this year but as soon as we have the go ahead it's likely we will book. ✈🎢 thank you for watching ❤

    • @ItzTheJLife
      @ItzTheJLife 3 года назад

      @@thehennesseyfamily2 you've made me wana shop for Bath and body works and coffee mate now 😂

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      😂🙈 oh no sorry hahaha, there are so many coffee mate flavours in Walmart/Target. I wish we had the same in supermarkets over here

    • @ItzTheJLife
      @ItzTheJLife 3 года назад

      @@thehennesseyfamily2 I have no idea why? They would go down a storm, I no so many people who love the American varieties and brings them back, or gets people to buy them for them. Seems crazy xx

    • @amuqtar8420
      @amuqtar8420 3 года назад

      Hi

  • @Wazooka
    @Wazooka 3 года назад +3

    Thank you for this review video!
    It gave me the confidence to try it out myself 😊
    I guess i saved about 120$ 🥳

  • @haseo12161
    @haseo12161 2 года назад

    Make sure you send sent letters there. They will charge you over $20 just to send a single piece of paper.

  • @iFreak
    @iFreak 3 года назад +1

    Please answer this question for me, How many days did it take for package show up in your suite after delivery shown in tracking? Because mine It’s around 2-3 days for me since FedEx tracking said delivered but still doesn’t show up in my suite. I checked with support and they are asking me to wait for them to process (login) the item. Please could you tell me your experience?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Hi, I think this varies alot. My very first package took a while, this may have been because it was around the holiday season but my most recent packages have been slightly quicker around 2 days. Unfortunately I don't think there is a specific time frame. It'll just depend on how busy they are at the time. They will update the app for you as soon as its available. 👍

  • @zimranchaudhry1987
    @zimranchaudhry1987 Год назад

    Hi there!
    I want to ask you that can I order phones let say from Samsung US and ship it to UK, will MyShipUS works for this but phones are not that hazardous as most phones have no detachable batteries. Should I order?

  • @davydejong2788
    @davydejong2788 3 года назад +1

    Bath & Body Works just opened in The Netherlands. Maybe you can order there online and ship it to the UK?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Oh amazing! 🤩 I'm so jealous. I will have to have a look, thank you very much for the update 👍

    • @davydejong2788
      @davydejong2788 3 года назад

      @@thehennesseyfamily2 Yes! Their stuff smell so nice😍

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      It really does! 🤩🙌

  • @ciderrr
    @ciderrr 3 года назад +1

    Did you shop through myUS itself or the individual BBW website with your own separate BBW account then uploaded the incoming packages info to myUS?? I hope that made sense 😅

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Makes total sense. 👍😂 Yeah I shopped individually on BBW and then just uploaded the invoice PDF onto the incoming packages status on MyUS. I think you can use the myUS purchase bit itself but I dont know enough it there to say how it works.

  • @JessieVida
    @JessieVida 2 года назад

    hello! I want to ask, is the dangerous goods Bath and Body Works that you paid (19.99) is per item and all of your items from Bath and Body? I'm wondering what sort of products I can order from BB without having the dangerous goods surcharge?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      Hi, that was total price for dangerous goods not per item however please check their site as prices may have changed since. I think you are safe with the body wash/lotions, maybe candles (but check the glass) maybe contact myUS and see what items they class as dangerous goods 🙂

  • @ernie.8556
    @ernie.8556 3 года назад +1

    hello, i just want to ask, should i upload my screenshot of "incoming package" from bbw? because i already tried it many time and keep received email like this "We received your incoming order details, but were not able to process the information. Please ensure that all the details outlined below are included." should just wait for the package arrive at warehouse or just try again to upload the details?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      I normally upload a screenshot but I think it has to include the prices and quantity etc. It isn't an issue if you just leave it, they will add it all to the the system when it arrives. 🙂

  • @FloraNovax3
    @FloraNovax3 3 года назад +2

    I was hoping to use this service to get Disney stuff shipped from the UK to the US .

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Yeah I can't see there being an issue. Just look into all the charges 🙂

  • @GigisCreation
    @GigisCreation 2 года назад

    Thank you for this review. very detailed and helpful.. you should do more reviews .

  • @redhatt69
    @redhatt69 3 года назад +1

    If you like coffeemate, try the international delight brand.

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Love the international delight. It's not available in the UK I don't think. 😔 I cannot wait to return to the US 🙌

    • @redhatt69
      @redhatt69 3 года назад

      @@thehennesseyfamily2 I am from the US but live in Asia and miss the International Delight coffee creamer. It's made by Danone, a french company, surprised you can't get it in the UK either. We can get the Coffemate french vanilla here in asia but it's really pricey, $12 for the 1/2 liter bottle. The plain version (powder), is much cheaper and can get everywhere here. Cheers!

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Yeah it's so expensive here for the coffee mate flavours. The plain creamer is standard here and inexpensive however I have the order The flavours from the US or pay a much higher price online for a small container. I try and make them last when I do. Hopefully you'll be able to stock up soon if you're able to visit your home town soon 🤞

  • @erri3
    @erri3 Год назад

    Hi, I was wondering if you could help me please; I signed up for MyUS then used my US address to buy something from another website (FUL). Do I need to put that I have ordered something on MyUs or does it get uploaded automatically? Sorry if this is a silly question. Have a lovely evening!!

    • @thehennesseyfamily2
      @thehennesseyfamily2  Год назад

      No not a silly question. I normally put a screenshot on there of what I've ordered but I don't think it's a necessity! They'll know it's your order and will upload it on the system when it arrives as the shipping address is unique to you. It may take a day or two to show once delivered 👍🏻

  • @ahuman8256
    @ahuman8256 2 года назад

    You said it arrived on Dec 31st, do you know when you originally placed the order (like from b&bw)? Thanks :)

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      Hi, I placed the B&BW order around the end of Novemebr but I delayed the despatch from MyUS due to waiting on another shipment from Walmart so it could have been quicker :)

  • @mangelo_1855
    @mangelo_1855 3 года назад +1

    Very lovely and informative video to watch. Definitely gonna use this service soon 😁😁

  • @laeiboutique4275
    @laeiboutique4275 3 года назад +6

    Hey, thanks for this detailed review, its taken a lot of sifting through different searches to find a good review on anything about MYUS and companies similar lol
    I have a question though, how many times did you pay for shipping? Did you have to pay shipping from Supplier (in your case BBW) > Suite address > to your home address? Im in Australia and am looking for a cheaper shipping method because the fees for shipping direct from the supplier are costing more than the items alone

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +4

      Hey, you're welcome. 🤗 thank you for your kind words.
      The shipping is based on weight and size so will vary in your item regardless of the price. I paid a standard shipping fee on BBW to get it to the suite and then the Myus shipping fee from the US to the UK. I'm my case the shipping has exceeded the product cost, especially on my first shipment (the one in the video) as I went above the UK limit for customs chargers so I had another fee to pay in the UK. Since then I've kept my goods and delivery charges below the UK freehold and haven't had the additional customs fee on top. The Myus deliver estimate is pretty close to cost is you know the package size and weight of your delivery. (That excludes any additional insurance fees/cover you may wish to add)

    • @laeiboutique4275
      @laeiboutique4275 3 года назад

      @@thehennesseyfamily2 Hey! Thanks for replying and clearing it up for me!

    • @joaquinhenriquez5388
      @joaquinhenriquez5388 3 года назад

      @@thehennesseyfamily2 What is the UK limit for customs charges? do you have a link to it?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Hi, I don't I'm afraid. I think the information is on the GOV uk website under tax and customs...

    • @rapidrepairsau
      @rapidrepairsau 2 года назад

      Hi, I’m also in Australia and am contemplating ordering a laptop from Bestbuy via myUS. Did you end up making the order? How did it go?

  • @unkimchheng9992
    @unkimchheng9992 3 года назад +2

    Thank for sharing
    I sign up this app and input my Visa card fews weeks later this charge me 7$ and something but I don’t know what does it cost for. Do you know how to remove Visa card from this app to avoid next charge ?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      You may have signed up the the paid membership. I would pop them an email or change your membership go the free version 🤞

    • @unkimchheng9992
      @unkimchheng9992 3 года назад

      @@thehennesseyfamily2 is it ok if I delete this app and they won’t charge me next time dear?
      Thank for the answer

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      You will have to message them. Deleting the app may not delete your account. You should be able to change your membership online to the free one. Sorry I don't work for them so you'll have to contact them directly

    • @unkimchheng9992
      @unkimchheng9992 3 года назад +1

      I sent them email but there is no reply.
      Thank for you reply and good advice dear

    • @johngilman1964
      @johngilman1964 3 года назад +1

      @@thehennesseyfamily2 deleting app will not cancel your membership, trust me.

  • @JackKlumpass
    @JackKlumpass 2 года назад +1

    Hi, I wonder could you advise me? I’ve registered with them they’ve allocated me US address to be dispatched from and underneath where that’s is indicated there’s a UK address indicated that’s not my home address - I went into settings and my home address is indicated so what is the Preston address indicated?? Is that a UK delivery centre they use or something?
    👍🏼

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +2

      Hi, I think it's a new feature with shipping from the UK to the US. I've only used the US address and from there they will dispatch to your registered home address. Hope this helps.

    • @JackKlumpass
      @JackKlumpass 2 года назад +2

      @@thehennesseyfamily2 ah-haa!!!! Of course!! Wot a Wally i am - it’s simply the address if you’re buying from uk n shipping to US. Many thanks 👍🏼

    • @JackKlumpass
      @JackKlumpass 2 года назад

      @@thehennesseyfamily2
      Can you tell me about the form 1583 or is that just for merchants?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +1

      Sorry I'm not sure what that is

    • @JackKlumpass
      @JackKlumpass 2 года назад

      @@thehennesseyfamily2
      Did you have to fill any paperwork out to upload to your account?
      It’s just that I went and bought my stuff before registering so wonder if you’re supposed to do it the other way around. I’ve had confirmation from the shop that I bought item from that it’s been delivered to MyUS but nothing showing when I log in to my suite?

  • @sofynelove
    @sofynelove 2 года назад

    Thanks you for the review just a Quick question if i ordered more than one dangerous goods for example ie room/perfume spray, do they charge a fee per item or is it one extra fee is for the overall parcel.

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +1

      Hey, I think it's the fee per parcel based on % amount and/or minimum value but please double check with them as I'm not 100% sure. There's a F&Q site on thier page, have a look under restricted merchandise

  • @Umb19
    @Umb19 3 года назад

    Hey umm quick question. What do you think custom charges would be for something that weighs arround 900g or 1.1kg? (1,100g)

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Hey, I'm sorry I'm not too sure. I think the customs charge is based on item amount.... For the UK I think it is anything above £135 including shipping and taxes has a customs charge. (Please research this though as I am not too sure)
      In terms of shipping costs from myus they have a calculator on thier site if you know the weight and dimensions of your package which will give you a rough estimate

  • @renorajan7694
    @renorajan7694 Год назад

    Does we have to pay for extra at customs apart from the total order payment

  • @timothymcdonald9025
    @timothymcdonald9025 3 года назад

    I created an account and gave my credit card information now i'm blocked from signing in and I can't cancel the payments.

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Sorry I have no idea why you'll have to contact them directly. Have you tried a password change? Might have used the incorrect password and locked your account 🤔

  • @AdamRashid-e3d
    @AdamRashid-e3d 3 года назад +1

    I have a question if you can answer...
    if I order a laptop from Best Buy and get it delivered to the UK would customs charge a lot more if the laptop is maybe £1100 or $1500?
    and also, does it automatically currency exchange?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      In all honestly I am not 100% sure but I think they do the charges based on UK pounds after the exchange rate not dollars. The gov website may have more details on there

    • @AdamRashid-e3d
      @AdamRashid-e3d 3 года назад

      @@thehennesseyfamily2 ok thanks

    • @ShamboKay
      @ShamboKay 2 года назад

      I’m trying to do the exact same thing, getting a laptop off Walmart, did this work in the end?

    • @AdamRashid-e3d
      @AdamRashid-e3d 2 года назад

      @@ShamboKay sorry I didn't do it in the end

  • @pjaguayo
    @pjaguayo 2 года назад +1

    Thank you for sharing.

  • @bitsandbobs8360
    @bitsandbobs8360 10 месяцев назад

    Hi there hope u can help just signed up for this on the website. Will let me log in on website but not on the app any help for this tia

  • @user-pl3qi1qm8u
    @user-pl3qi1qm8u 3 года назад +1

    I’ve been wanting to use these forwarding companies for a while with Sephora B&BW and Ultra but I’m just scared idk why

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +2

      I understand. I was a little skeptical to start with. I've only used B&BW and walmart through them. I've had 3 separate orders with them and had no issues but there is always a risk. If you're in the UK, I've heard Next are starting to sell B&BW items?! I haven't seen them myself yet.

    • @user-pl3qi1qm8u
      @user-pl3qi1qm8u 3 года назад

      @@thehennesseyfamily2 definitely need to take the leap but I’ll be limiting myself to under £135 so it’s customs tax free. And omg you’re right I just had to look online at NEXT because I didn’t think it would be true! However they don’t have the seasonal scents because right now there’s all the pumpkin and fall ones out on the official site 😮😍 thank you x

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Yeah start with a small order to start if you are worried. I think the £135 is including shipping too I'd suggest like a $50 to $60order total or less and then shipping and see how you go. Can get a pretty decent amount for $60 in the B&BW sale 🤩

    • @user-pl3qi1qm8u
      @user-pl3qi1qm8u 3 года назад

      @@thehennesseyfamily2 I agree I think I’ll wait for the sales instead then there’s non online at the moment 😘

  • @lammatresa
    @lammatresa 3 года назад +2

    can he delivered to Canada without any problems and complicated???

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      They have a list of countries they deliver to on their website :)

    • @lammatresa
      @lammatresa 3 года назад

      @@thehennesseyfamily2 thank you^^

  • @dahabizizy
    @dahabizizy 2 года назад

    i registered this web now
    i was trying to shop iphone
    but iam not sure

  • @philipp594
    @philipp594 2 года назад

    Did they charge you monthly after you canceled like lots of people were reporting?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +1

      Hi, I haven't cancelled my monthly subscription so I'm unsure on the process I'm afraid

  • @Ahov29
    @Ahov29 2 года назад

    from your own experience
    which forwarding service company in the US is the best for you? with repacking service

  • @sgtkush2115
    @sgtkush2115 3 года назад

    When setting up a myus suite address do you use your address or the address of the warehouse they hold it before dispatching

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Hey, you'll use your address while setting up an account, then myus will send you your warehouse address once complete

  • @MM-gz6gv
    @MM-gz6gv 2 года назад

    could you try ship it to and stacckry as well as myus and give a review on them ? maybe order 3 exactly the same things and see how it differs for each company ? i want to buy some china from ebay but idk if it would break using a company like this. what is the import tax bracket for UK ? Thank you

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      There have been stackry reviews on RUclips that might be able to help. I havent used stacky to compare I'm afraid

  • @akiraperera9574
    @akiraperera9574 2 года назад

    Hi, can they place the orders? (I can't place an order from Poshmark)
    Thanks.

  • @marielviera5270
    @marielviera5270 2 года назад

    Hi ! I live in Puerto Rico USA Territory and I want to order from the UK Disney shop, do you think I can use this method ? Thanks in advanced

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      I'm not sure I'm afraid. I've onky used them to order from thr US to the UK

  • @emilybahara1576
    @emilybahara1576 3 года назад +1

    Oh my god I love bath and bodyworks! I use shipito!

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Addictive isn't it 🧴🤣 I haven't tried shipito are they good? I was torn between them and myus when first ordering

    • @Ellalewisruiz
      @Ellalewisruiz 3 года назад

      how did you used it? Bcs I can’t figure it out ?

  • @Jay-xb3pd
    @Jay-xb3pd 3 года назад

    I signed up yesterday and they still haven’t got back to me how long did it take them to get back to you?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Hi, Sorry I'm not too sure. I don't think it was too long. I didn't take overnight, maybe pop them an email. The address is on the welcome email...

  • @jing9809
    @jing9809 3 года назад

    should we pay any tax to UK customs? I'd like to buy a tote bag from a New York brand. It's worth 355 dollars, I'm afraid of paying a big tax.

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Yeah we do have to pay tax/custom fees but it varies on item/package values. It might explain more on the GOV website 🤞

    • @jing9809
      @jing9809 3 года назад +1

      @@thehennesseyfamily2 thank you love

  • @pollypineapple28
    @pollypineapple28 3 года назад +1

    According to the UK gov site, u don’t pay customs if under £135 I’m very confused

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Hi, mine was over £135 as it includes:
      Value of the goods
      postage, packaging and insurance
      any duty you owe
      This was pre Brexit as well so I'm not sure what/if any charges have changed but I would do your research first. I've only ordered once and that was my experience. Your order may differ depending on items and amount

    • @pollypineapple28
      @pollypineapple28 3 года назад

      @@thehennesseyfamily2 oh I thought u said the goods came to $93? I must have picked that up wrong il watch again

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      That's right, but that's only for my good. My goods total was around $93 and then shipping, added insurance and dangerous good charges was an additional $97, so in total around $190 (excluding the customs/VAT charge) Mine was shipped with FedEx so charges may differ slightly depending on what shipping company is used. Sorry I can't provide more information. Maybe email MyUS or the shipping company, they may be able to explain in more detail of the import/VAT charges.

    • @owiu-n3t
      @owiu-n3t 3 года назад

      @@thehennesseyfamily2 I think they have scammed you in the custom declaration. What counts is the value of the items. If the value if the items is under £135 (just the items, no postage no extra charges no fees) you don't have to pay VAT. If the value of the items only is over £135 then all the VAT and/or custom taxes will add up to the total product cost and shipping.

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      I'm not too sure. I've placed another bath and body works order only which is cheaper. I will see what they do this time around. 🤞

  • @rklauco
    @rklauco 3 года назад

    Thanks for the review.

  • @Superpau1994
    @Superpau1994 2 года назад

    Hi I’m in the USA and want to buy from the UK how would I get that shipped to me from the UK website?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      Hi, sorry I'm not sure... I have seen there is now a UK address on the myus website, it could be the same as the US to UK in reverse but maybe have a check on the website or contact someone on there to explain

    • @Superpau1994
      @Superpau1994 2 года назад +1

      @@thehennesseyfamily2 yeah I will have to give them a call or send an email and find out it would be great to purchase from the UK store.

  • @Good4you5
    @Good4you5 2 года назад

    Can you do the reverse ? Buy from UK to ship to the USA

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      Hi, Im not sure. You may have to check on thier site. I've not used it from the UK to US however there looks to be a UK address now for shipping... 🤷🏼‍♀️

  • @hennesseyreddie3340
    @hennesseyreddie3340 3 года назад +1

    I was trying to buy from shops in the Philippines and doing my research to hope this works

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Good luck. I'm not sure what site you would use for purchases in the Philippines

    • @hennesseyreddie3340
      @hennesseyreddie3340 3 года назад +2

      @@thehennesseyfamily2 Shopee

    • @keniam68
      @keniam68 3 года назад

      @@hennesseyreddie3340 I would love to but from Shoppe since things are soo affordable but I’m a bit confused on how everything would workout. They have so many sellers within Shoppe so they all ship at different times.

    • @Youtbehandle
      @Youtbehandle 3 года назад

      Any luck shipping from phillipines have been trying for months but shopee/lazanda dont accept addresses outside the country

  • @leramda9
    @leramda9 7 месяцев назад

    How can I get something from UK to USA?

  • @kankan4731
    @kankan4731 2 года назад

    The service is BS they refuse to cancal my ship request when they aint ship or charge my card yet but there no options to cancel if you make a mistake i have another package i just notices and there just wrong bad sevice shipping is beyond HIGH but its the customer services

  • @DeAtHaToMiC88
    @DeAtHaToMiC88 2 года назад +1

    That shipping cost is outrageous!

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      It can be expensive but depends on the requirements. It'll vary for everyone

    • @ni4nijustice855
      @ni4nijustice855 Год назад +1

      Not really.United states post office charges $10 per pound(450g).All other shippers charge even more

  • @wake7125
    @wake7125 2 года назад +1

    how do you put your invoice in to them?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад +1

      Do you mean what items you have arriving? If so I just attach a screenshot of my order confirmation

  • @naimarestoringdivinity7938
    @naimarestoringdivinity7938 3 года назад

    I’ve been looking for a way to buy this potty training seat with biodegradable/flushable potty liners that are only sold in Australia and not 1 site in Australia will sell to me or even ebay sellers in Australia. Someone please help my son wants to potty train he’s always saying he wants to and taking off his diaper. and he’s started at 15mos. Please help me with a site that helps us get Australian goods to US pleaeeb

    • @Mobin92
      @Mobin92 2 года назад +1

      Btw things that are advertised as flushable are pretty much never actually flushable and will ruin your plumbing. Try them out in water before putting them in your toilet. Same thing for biodegradable plastic bags. They just don't decompose and just ruin the other composting material.

  • @ChuckMeister10
    @ChuckMeister10 3 года назад +1

    Can you get items to ship from Germany or UK to USA?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Sorry I don't know. Maybe have a Google and see what is suggested

    • @SneakersDanceLife
      @SneakersDanceLife 3 года назад +1

      Did you ever find a service that ships from the UK to the US?

    • @ChuckMeister10
      @ChuckMeister10 3 года назад

      @@SneakersDanceLife I did actually forward2me I got it shipped from Germany

    • @SneakersDanceLife
      @SneakersDanceLife 3 года назад +1

      @@ChuckMeister10 that’s awesome! How long did it take to get to you? I think I want to try it out. Thank you for your response by the way.

    • @ChuckMeister10
      @ChuckMeister10 3 года назад +1

      @@SneakersDanceLife about 2 weeks, adidas ship it to the warehouse in Germany from there you ship it to your address. Gald I could help I was struggling when I first tried it

  • @bethbanderton2163
    @bethbanderton2163 2 года назад

    Can you use a UK debit card on say shopping channel HSN…?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      I dont know I'm afraid but me personally I would be careful using a debit card. I would mainly use a credit card if purchasing abroad

  • @WinterMSP
    @WinterMSP 3 года назад +2

    hii, i have some questions. I have just ordered a product weighing 16 ounces, how much do you think shipping will be?
    Also, do you have to fill out a customs fee?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +2

      Hey, there is a section on their website that allows you to view estimated cost based on the weight and dimensions of your package. They also fill out the customs paperwork for you. 👍

    • @WinterMSP
      @WinterMSP 3 года назад

      @@thehennesseyfamily2 thanks so much!

    • @WinterMSP
      @WinterMSP 3 года назад

      @@thehennesseyfamily2 oops sorry i have another question, once shipped with myusa will the parcel come directly to your house or will you need to get royal mail or dpd to collect it for you

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      You're welcome. I hadn't used them before but it was really simple. They will let you know when it's in your suite and you can choose which delivery option you would like. They will then process it all for delivery. Takes them a day or 2 to dispatch the goods but that could be based on your delivery option. (I only went for economy) good luck 😊 hope it arrives safely. I love a nice perfume

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      They will deliver it to your house/address you placed on your delivery details 😊

  • @KirlySuesKitchen
    @KirlySuesKitchen 3 года назад

    What did you put in for the billing address please ?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Hey, I used the my US suite address for the billing address. Not sure it recognises a UK address on the american sites

    • @KirlySuesKitchen
      @KirlySuesKitchen 3 года назад +1

      @@thehennesseyfamily2 ok thank you - I’ve signed up and my bath and body works order is in the way - thanks for posting this video it’s been a great help 🤗🤗🤗

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Aw you're welcome. Thank you for watching. Glad I could help. I need to do another bath and body works order. That place is dangerous on the bank account Haha

    • @KirlySuesKitchen
      @KirlySuesKitchen 3 года назад

      @@thehennesseyfamily2 😊

  • @thevieweybrothers8960
    @thevieweybrothers8960 2 года назад

    There’s so many bad reviews online for this company. I would like to use either this company or something similar..

    • @vildekm
      @vildekm 2 года назад

      Because ppl with negative experiences are more likely to leave reviews.

  • @nicfriary7174
    @nicfriary7174 3 года назад +2

    Thanks for this. I’m in OZ, So if I wanted to order some clothes from the us a few coats do you think that would be pretty cheap?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      They go by package size as well as weight so it will depend on how they can package the coats... they're pretty good with packaging 📦 they do have a shipping estimate on thier site which was close for my items. May give you an idea. I would also see what the rules/customs charges are for OZ as they may differ from the UK as customs may add an additional charge on once arrived. I think for the UK it's £135 inc shipping and goods etc...

    • @nicfriary7174
      @nicfriary7174 3 года назад +1

      @@thehennesseyfamily2 thanks for taking the time to reply I appreciate that 🙏🏼

    • @nameless9847
      @nameless9847 3 года назад

      @@nicfriary7174 I ordered 3 small packets of dog treats from US to UK. The shipping fee altogether cost me £70, so no way a few coats would only cost you £130. Good luck with this scam company who is validating UK's e-commerce law!

    • @nicfriary7174
      @nicfriary7174 3 года назад

      @@nameless9847 hi name less! That’s crap sorry you experienced that ! X

  • @mustafaaljafar2296
    @mustafaaljafar2296 3 года назад +1

    This is a great video
    Thank you 😃👍

  • @wendybarker5118
    @wendybarker5118 Год назад

    Can you order from the UK to US?

  • @kollycsws
    @kollycsws 3 года назад

    Thank you for this❤️

  • @MrDefacto
    @MrDefacto 3 года назад

    Thank you sweetheart!

  • @AthomewiththeNicklins
    @AthomewiththeNicklins 3 года назад +3

    Love this! Really want to buy Bath & Body Works now! A girl in work gets the hand sanitizer sent over, it smells wayyy better than anything here! Great vlog x

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Oh yeah their hand sanitizers are amazing. And their shower gel and candles 😍 thank you so much got watching 🤩

  • @chandniladdha8369
    @chandniladdha8369 3 года назад

    How can i stop my membership from myus account ? Kindly reply

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      Hi, I'm not too sure, I think someone on the comments previously emailed them and they stopped it for them 👍

    • @chandniladdha8369
      @chandniladdha8369 3 года назад +1

      @@thehennesseyfamily2 thnks

  • @katrina374
    @katrina374 Год назад

    How are the customs charges?

  • @withlogic6052
    @withlogic6052 3 года назад

    How long does it take them to review / accept your account application?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Application? Do you mean your delivery? If so, once your goods are delivered to them it took them a day or 2 to process it for mine. Then you'll be able to put in your delivery request again which takes a day or 2. 👍

    • @withlogic6052
      @withlogic6052 3 года назад

      @@thehennesseyfamily2 No, I just signed up and received an email from them saying that "We have received your application for a MyUS membership, We will notify you of your application status as soon as we finish this review".

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      I think mine was within an hour but I think some peoples have taken longer.

    • @withlogic6052
      @withlogic6052 3 года назад

      @@thehennesseyfamily2 Ok. and can you cancel your account?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      All the information should be on thier website

  • @kevinmacho089
    @kevinmacho089 3 года назад

    this can be used in secret lab ?

  • @Nzeh101
    @Nzeh101 Год назад

    your smile's contagious im jelous

  • @sofiiiyaaa8437
    @sofiiiyaaa8437 3 года назад

    Does the app also deliver from wish or aliexpress? Also what about the products with free shipping? Do we still have to pay extra charges?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      I'm not sure you may have to ask them. I'm sure you can get anything delivered from the US to the suite within reason. And the free shipping will be from the advertised shop in America to your myus suite. It won't be free from myus to your delivery location. 👍

  • @rockingsiddhant10
    @rockingsiddhant10 3 года назад

    How can I delete my account and the payment method saved in the myUS account?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +1

      I'm not sure as I haven't cancelled mine. All the info should be on thier website

    • @rockingsiddhant10
      @rockingsiddhant10 3 года назад +1

      @@thehennesseyfamily2 There is none. I had to mail them and they have done it.

  • @og6791
    @og6791 2 года назад

    Is there something like this from UK 🇬🇧 to USA?

    • @thehennesseyfamily2
      @thehennesseyfamily2  2 года назад

      Not that I've used before but having a quick Google there looks to be a site called forwardvia.com but please research first to check 👍

    • @main5344
      @main5344 2 года назад +1

      @@thehennesseyfamily2 this is a scam btw, I wouldn't recommend representing them in anyway

  • @onlineshoppingjakarta7338
    @onlineshoppingjakarta7338 3 года назад

    How much is their fee and shipping cost?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      Every order is different. The information is on thier site 👍

  • @muhammed4770
    @muhammed4770 3 года назад +3

    I really like British accent

    • @nicolas_-_-_
      @nicolas_-_-_ 3 года назад +2

      There are many different accents in the UK. I like them all. I like mine too.

    • @muhammed4770
      @muhammed4770 3 года назад +1

      @@nicolas_-_-_ yeah I know but I mean English accent overall

  • @Anteater23
    @Anteater23 3 года назад

    Are there any hidden costs ?

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад

      All the charges are on their site. It'll depend on your items, if you have hazardous items etc it will increase the delivery charge.

  • @hanofahmed729
    @hanofahmed729 2 месяца назад

    Worst customer service and resolution management, I do not recommend using them in any way, shape or form.

  • @DEVIL-fk9rv
    @DEVIL-fk9rv 3 года назад

    Thank u so much

  • @BrownHotdog
    @BrownHotdog 3 года назад

    lowering the value. beep me

  • @The-Man-On-The-Mountain
    @The-Man-On-The-Mountain 2 года назад

    Deleting my comments?...

  • @pollypineapple28
    @pollypineapple28 3 года назад +3

    Wow this has just put me right off

  • @Brian-rh3qh
    @Brian-rh3qh Год назад

    This video has too much wasted time. Could have been 3 minutes.

    • @thehennesseyfamily2
      @thehennesseyfamily2  Год назад

      Hopefully, the part you watched was useful!

    • @adamclews-jones5646
      @adamclews-jones5646 Год назад

      @@thehennesseyfamily2what is the longest you’ve had to wait for something to arrive at your suite? Thanks

    • @thehennesseyfamily2
      @thehennesseyfamily2  Год назад

      ​@adamclews-jones5646 from once it's arrived at MyUS? Roughly 1 to 2 days before its in my suite ready for me to provide shipping options

    • @adamclews-jones5646
      @adamclews-jones5646 Год назад

      @@thehennesseyfamily2 hmm that’s worrying it’s already been two full days since a package of mine was delivered to them

  • @HNMNEWS
    @HNMNEWS 2 года назад

    Please reply mam USA to parcel service office address and email ID please help me mam please reply mam

  • @seanashcroft9713
    @seanashcroft9713 3 года назад

    5:57 There was delayS ....... LoL! ......... WTF? ........ You're English this is your language!
    DelayS is more than one and therefore you should say there were delays! ......... If you experienced only one delay, you would say there was a delay! Holy Crap, this is elementary school grammar! .......... Ah well, I guess it is as you said: "You learn by your mistakes!"
    ONE - WAS ............ Many WERE!

    • @thehennesseyfamily2
      @thehennesseyfamily2  3 года назад +2

      Wow, okay who made you the grammar police? 🚨🚔🤣 Thanks for the English lesson which I never asked for! Nobody is perfect, we're all human and you do not know people's educational backgrounds enough to be judging them! Maybe you should find a nicer hobby as you clearly have nothing better to be doing on a Saturday! 🤔

    • @ryanhennessey2418
      @ryanhennessey2418 3 года назад

      Typically you wouldn't use a capital letter at the end of a word (delayS) but you'll learn that for next time 👌

    • @seanashcroft9713
      @seanashcroft9713 3 года назад

      @@ryanhennessey2418 I'm sorry you feel inadequate, you should do, it's your language! Capital letters can be used to depict emphasis on some thing, in this case the "S" since there is no underline available. The English Nation, explorers, adventurers, inventors, designers, creators, the GREATEST nation in the world! Can't even speak their own language properly anymore!

    • @ryanhennessey2418
      @ryanhennessey2418 3 года назад

      Thanks for the lesson 👍🏼

    • @deanleung9037
      @deanleung9037 3 года назад

      Wow who hurt you? You really that offended by a grammatical error?

  • @Brucelee-pv6uf
    @Brucelee-pv6uf 10 месяцев назад

    How can I order something ?
    I signed up but how can I order can u help me plz?