911 Mocks Kidnapped Mom Freezing To Death | The Case of Teri Jendusa-Nicolai
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- Опубликовано: 8 фев 2025
- “I can't die - I have to save my girls”
At 11:05 AM, on the 31st of January 2004, a 911 operator answers the phone to a woman breathing heavily, but not saying anything. Another call comes through, and this time an address is given, but when the police arrive at the scene, they only find an empty handgun case, sweatpants, and a large red stain on the carpet. With time running out, and just a few clues, the police need to catch who did this, and find Teri Jendusa-Nicolai and her 2 daughters before it’s too late.
Teri Jendusa-Nicolai is an advocate for Marsy’s Law for Wisconsin, which passed in 2020, giving equal rights to victims of serious crimes. You can read more about Teri’s work here: www.equalright...
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The fact that she was more worried about not traumatizing her kids just goes to show how much of a great mother she is. I'm glad she made it out and the girls were okay.
I agree
She’s just like me .
@@anarchist2381lol no
RUclips just had me rate your comment, strange... rated 5 star and "shows appreciation for the creator" option.
@Tizxxx Interesting. 😏 Well, thank you! Lol
I'm a former 911 operator. All the way back in the 90s we were trained to treat every call as though it were a real emergency. This call was handled with rank incompetence and there is no excuse for it. In my workplace, this operator would have been fired with cause and I hope that's what happened here.
Yeah, I'd wager that person isn't doing that job anymore (not that I'm mad either, it's a hard job, just at some points you're not fit for it anymore). This was pretty egregious EVEN IF it was a prank, let alone the fact that there was a real person desperately seeking help on the other end.
Exactly! A friend of mine worked as a 911 operator and that's what she was taught too -- always take calls seriously.
Not incompetent if they were in on it.
@@scotttaylor9133 ud find an excuse for a child predator.
I live in Quebec and the 911 operator told my friend who was being attacked if she wanted help to call back and speak french. I was told as a crackhead was breaking into my place to either wait three hours for an english speaking officer or to leave my apartment. I speak french fluently. The 911 dispatcher didn't like that I had an anglophone accent. Disgusting.
The fact he can demand to see his kids after he nearly killed their mother is absolutely disgusting, like what the hell!!
Hopefully, now that they’re grown up & married also, they refuse to visit the monster.
Yeah, it's like what the hell -- but I have a friend who has an adopted daughter. The daughter is her biological niece, her sister's child. The sister had escaped an abusive marriage only to be tracked down and beaten to death by her ex-husband While the toddler child was present. He went to prison, but demanded visits with the child. My friend, who was raising the child prior to legally adopting her, had to take the girl to the prison to visit the man who murdered her mother. This was in Wisconsin, too.
The justice system clearly is severely flawed, doesn't even protect the victims?
@gottathinkupanewone Like I've stated we need to drop dv from the vocabulary. Men get away with murder and attempted murder of their wives because domestic violence isn't prosecuted.or taken seriously
what is it with wisconsin? Like almost every bodycame/True crime video ive watched the past week has all been in Wisconsin. @@gottathinkupanewone
"Then how are you holding the phone?"
Goodness of mercy what an evil thing to say to someone in distress.
I would’ve said “how are YOU holding YOUR PHONE??”
i would never say that to someon3 literally dying. I wouldve said something like "Do you have the address?" or somthin
It's incredibly stupid, too, you can easily hold a phone with hands bound in front of you....
@@WeirdkauzIn such situation dear person... There are factors such adrénaline, panicks, post traumatic state. You Can have panicks attacks, trouble with speaking, trouble with spelling, trouble with mémories.
@@WeirdkauzIn case if you are speaking of the 911 operator i do agree with you. But!!! In case if you are speaking of the victims... You are absolutly wrong ..
Imagine you are in a moment of desperation and from a VERY lucky chance you manage to call 911 and then you realize that the operator thinks this is all a prank.
Unreal, right!?
I really can't. It gave me so much panic
Imagine being pulled from under the rubble after a bomb dropped on your house. You have lost both legs. Parents? Dead.
And 4 days later another bomb ends your life.
I can.
It happens on a daily basis at the moment.
Sure, sure, off topic.
But just as horrible, right?
Imagine waving a white flag after having been taken hostage. You see your guys approaching so you go out and wave the flag. You go out naked.
And you still get shot.
And then imagine the mostly American Settlers who are the most violent over there.
And so, no, i have no problem at all imagining this.
I also recognize it is horrible that i am saying all of this.
And i wish i was imagining all of it.
But once you have seen things, you can not un-see them.
Imagine if all the people.... o wait, we cant have that. Luckily someone shot him before people came together as one.
Call me drunk or what ever, but the world is seriously f word up.
In todays world certain people openly call for certain crimes to be committed, and they can get away with it.
And so, why not have an operator act like this?
Not long from now it will be the operator doing the crime while on the phone with the victim, to provide an alibi.
Merry Xmas
The one that broke my heart was where the young man got trapped under one of those fold down car seats and died. 911 was awful and the cops that did come just sauntered around so casual. It was on camera.
I don't even know what part of their job description requires them to think on such a level that requires making this kind of judgment. As everyone that gets into a predicament isn't going to make sense or think clearly. They're in no predicament at all, and they're still messing up. Personally, I find that saying that they're burned out is a poor excuse. As all that they're doing is taking calls and pertinent information needed to dispatch to officers. How does that burn you out?!?!? .......and if it does, more than likely you cannot handle that job. Time to move on to something that you can effortlessly do, while living Life. No one should have to endure pompus know it alls when it comes to what they've gone through or had to endure. Making a call to 911 is made for help, nothing else!!!
“ do you wanna talk to me or do u wanna deep breath “ that was so disgusting and unprofessional to say
Right?! Like obviously i don’t want to talk to you and your attitude 🙄
lol its normal
omg saying to someone they should take a deep breath? Disgusting behavior
smh people nowadays are so soft, snowflakes
@@jksdo88it was mocking. “Now do you wanna talk to me or do you wanna deep breathe” as the lady was panting and losing air.
To survive 27 hours, pregnant, while freezing with a deadly head wound. This is an absolute miracle. A mother’s love is the strongest thing in the world ❤
@@WorldWarFleeHe sure is
@@WorldWarFlee God put that woman in that scenario. Her own strength allowed her survival.
My friend recently became God and cannot abide any sin.
@@WorldWarFlee Where was your supreme being during the Holocaust? Where is the Supreme Being when millions of children are born with incurable diseases? ...etc...etc...
It wasn’t a mortal head wound though…She survived.
Shame on the judge allowing that demon any custody of the babies.
In my case he abused me , threat to kill. But did nothing to child .. was allowed6 week access where he drove high speeds without strapping in cars seat. Also broke into home and stuffed the security... I was awarded fuĺ custody.. went on for 12 years, hee went to jail every time
@@teepeeX OMG are u Teri
Girl bffr
@@Doilooklike_h-m fym “bffr”? What’s there to bffr abt
No they r probs saying their story they rnt teri or they r jus lying- @@suneshjaya
Listening to that 911 operator’s sarcasm and rudeness must have been like salt in the wounds for Terry who was clinging to life. Inexcusable behavior.
YES! MONSTROUS! DESPICABLE!
they should go to prison
This response is shockingly uncaring, unprofessional and horrible
Beyond salt in the wound but hope crushing and terrifying 😣
That was very upsetting. The time wasted by operator might have been the difference between life and death! You treat every call as serious and with respect and empathy!
That 911 operator belongs behind bars.
I couldn't agree more.
What law did she break? You sound ridiculous.
@@eddieh299 clearly not taking any of this serious and could of caused a death
Talk about incompetence 🤦🏼
@@RainyCloudzy Thinking a 911 call is a prank is not a crime. She still got the needed information.
Now I cant help wondering how many people have died because a 911 operator felt like taking their personal issues out on a desperate caller this way. She should have been charged as an accessory to the crime.
Oh a lot. I remember a case of a kid that was in a van and he pleaded for help to 911. The person laughed at him. He said this is where I die today or something like that. And he died. They found him later in the van.
Also
Teen dies after operator said "Deal with it yourself.
And
"Operator mocks woman as she was sinking mocked her as she drowned
This is even worse than the 911 operator that mocked the woman who drowned to death after she drove through a flooded street and got swept away. What the hell is wrong with these people?? And they determined that even though she was "rude" she didn't violate policy. The poor woman was sobbing and screaming for help and the operator let her die knowing that no one was taking her seriously.
@@Ooh_PieceOfCandy They did what??
There was a women who escaped from being kidnapped for years and was mocked and not believed by the 911 operator. Thankfully I believe she did make it to someone who helped her. It’s insane how they can take peoples lives like that because it is their fault in part for their deaths and/ or traumas. I know some are jailed but all of them should be for their acts.
I saw that! I'm so upset abt that still.@@Ooh_PieceOfCandy
Teri is an actual badass. Not only did she survive all that she went through, but she then turned that experience into a strength to advocate for better laws? What an incredible person.
If someone called me that, it would be an insult, not a compliment.
Badass is a compliment. Bye.@@deannesanv8931
@@deannesanv8931good thing they’re not talking to you then 😂
At this point, I've heard so many 911 calls where the operator is absolutely terrible that I believe that there needs to be regulations and laws with those operators.
There do. Absolutely. It’s disgusting.
Obviously not harder punishments or record so they can't find another dispatching job would be a better idea.
Part of the problem too is the pay. A few years ago I saw an ad starting at 11$ an hour for a 911 operator. I’m sure it starts more than that now….but it’s not going to attract the best employees if the pay doesn’t increase.
Why would you need things to go badly before you thought that. Regulation keeps society civilized
@@anneb889It's not a skilled job.
The fact that the defense tried blaming Terry for the miscarriage is mind boggling. I don't know how some defense lawyers live with themselves.
teri
They don’t. The national average for just *thinking about* suicide is 10% out of all lawyers just in America, not just defense, not just civil, not just divorce, ten percent of the overal profession.
If you think about it, who grew up wanting to be a lawyer? Everyone I know got involved with law because “family tradition” and they justified their choice with all the options they COULD try to help someone with. Lawyers really are just kids that have been told what to do their whole life, and defense lawyers are still being told what to do by their boss of the firm.. they probably still feel shitty about it, while using their entire check to pay off the unnecessary student loans they accrued because you can only be a lawyer if you go to school 🙃
I don’t think they do live with themselves, but I do think they’re just surviving the only way they’ve been taught to know
@@ScottyFangYou can pass the baby bar and take the bar exam in a few states without school.
Per our constitution, everyone deserves legal counsel, even if it's glaringly obvious they are guilty. There are many lawyers that represent clients they think they are guilty, but in the name of the courts they do their job. Upholding the legal system and constitutional rights does not mean we pick and choose who has them.
@@AccidentallyOnPurpose you don't have to sink as low as this person did though. they have the option to pick and choose their own defense and what they say in court, as well as which cases to take. they're not usually hurting for money so I wouldn't feel any sympathy.
I genuinely hope that awful 911 operator was _at least_ fired. It is a taxing job mentally, and they work very hard. I’m sure prank calls are annoying. But IMO nothing about that call seemed fake.
Exactly! It did not even seem to be someone faking
You can't blame the operator. Even though she thought it was fake they still sent help just in case. Look at the bright side they had not brushed it off as nothing.
btw hope they did not need to amputate and they charged him for the murder of that unborn kid.
@JohannaLevy-dd7nn you absolutely can and we will.
Exactly!
@@JohannaLevy-dd7nnomg...See??? You aren't even worth a comment! But!! I had to let you know
Imagine the fear knowing the people you call for help are teasing an making fun of you while you are frightened for your life already, youd think nobody is coming to help, total failure.
Ungodly! She was AOOOO STRONG TO GO RIGHT TO PLAN B AND GET HISBSND BEFORE PHONE DIED OR SHE DID! A SPARTAN!!
why didnt she say she was in a truck
@@stephenroger4527 It's hard to think straight in a life and death situation, probably even more so with it being done the way it was. She said her ex husband was trying to keel (blasted censoring) her, if that doesn't incite a response what will?
Better question is why didn't they take her seriously.
yep. a scary reality for a lot of dv survivors
"He tried taking my life away, and he just took his own life away from himself." Couldn't have been put more perfectly.
This was such an amazing take. She's amazing.
Well, he's serving life in prison.
*How dare this 911 operator mock her then defense blaming her for the miscarriage… absolutely outrageous*
The State of Wisconsin fails on every single level, both by the 911 operator, then by the courts.
This is a State you wouldn't wish on your enemies!!!
Maybe Wisconsin is where they should put all the illegal immigrants, it's obviously a third-world government that they're used to!
yes
Its about points system and re afending fake since of security for the people suprem courts have ruled cops have no oblagation to protection of the public...they there for check tramatize public and move up in ranks...system broken people till we stand togeather nothing will change
Having served on a jury, it’s clear to me there are no limits to which defense attorneys will not sink.
It's the defense's job to try any argument that can mitigate their client's guilt. But the 911 operator was grossly incompetent. Quite obviously it is critical to get vital information first - name, address, new location if possible, any detail to help police find the victim. Later one can confirm or refute any doubts.
It's really puzzling why the judge granted her husband joint custody when it was already proven that he had a series of domestic violence
Trouble is judges only half listen. Normally in these cases the husband says his wife is hysterical, and trying to use the children against them and alienating the children from him, The judge only sees the dispute as being between the two adults, and probably the woman exaggerating. So paternal rights and what he says will even go above anything children may say as its regarded as though the mother would have ‘schooled them’ or ‘ filled their heads with false information’. So many cases where the husband is in the wrong he will still have joint custody, forcing the ex wife to have to be at his every whim and attending to all school meetings, drs, anything to do with the kids, even though he may have never in their lives done this before.
Never mind any kind of custody.Why in H didn't he go to jail for attempted murder? They thought she did it to herself?
The judge at my sister’s divorce required her to meet up with her ex a couple hundred miles alone in another state for visitation.
This after the piece of garbage had threatened her life and hid their son from her for months.
The judge wasn’t paying the least bit of attention in court.
The police should ping the phone as soon as someone is reported missing. But they wait. They prioritize privacy and not 'finding' someone who's off screwing around over the safety of someone who's in grave danger. I saw a show where friends knew the victim was in a specific apartment bldg but police waited at least a day until they had other evidence. She died in the meantime. In this show the police didn't ping until after they saw the bloody clothes from breaking into his house. If the operator had reported the call where she gave his name, they could've pinged the phone hours earlier
@@debra1363exactly 💯
This one of my nightmares. Imagine your life being in danger and the 911 phone call to save yourself is answered by a jerk. The judge that granted her abusive ex access to the kids needs to be investigated. That should have never happened.
Not all are like that, there was a case back in 2019 I think, someone called to report domestic abuse by code of wanting to order a pizza. At first the dispatcher was saying she called the wrong number but immediately caught on when she said no you don't understand. It then went something like
"Is the guy still there?"
"Yes, I need a large pizza."
"Do you need medical?"
"No, with pepperoni."
The dispatcher and everyone else at the station had never got a call like that before. The dispatcher acknowledged that others probably would have hung up, but he kept talking and soon picked up what was going on. He even told the police to turn off their sirens as they approach. Smooth operating. Some people got it and others just don't care. Teri said her life was in danger, why they didn't immediately track her location and get things moving is beyond me.
I was in a road raging incident last year as a third party and called the police while pulling over to check on the person being chased who just pulled off. I could not think of the road number I was on for nothing, but the dispatcher lady said she has my location and they will put out the message. Within seconds of starting the report, they had my location, according to her. Why in blazes they did not do it for this poor lady is insanity.
@@davidwebb1428
Some people get lucky with 911 dispatchers like that I guess.
Thank you for sharing the stories.
So how did your case end up? Did the perpetrators go to jail?
@@davidwebb1428 gps capabilities were not added to mobile phones until after the attacks on Sept 11, 2001. People realized that they could have found survivors sooner if they could ping the location of their phone and started pushing for gps in all phones.
@davidwebb1428 this was years ago
In the early 80's I was trapped in my parents burning house and called, begging for help. The operator scolded me for making false complaints as I was screaming hysterically. My neighbor kicked down the door and we both jumped out a bedroom before the house was completely consumed in flames. I didn't get an apology or an acknowledgement that I was indeed trapped in a death trap.
I'm glad to know you survived. May Jesus be with you.
I’m so sorry you had to go through this. I can’t imagine how you must feel
@@truthdogschell8473 I had the benefit of youth to forget a lot of those details. One I will never be able to forget was the firemen finding our dog in my box spring, alive. It's the little things sometimes that ease the burdens of living nightmares.
Hugs. Thank goodness for the neighbour more so thank goodness you are alive. Xxx
@@tammyhall3144IN the box spring?? Huh?!
The fact the operator said”are you going to talk to me or keep deep breathing” lady if she said her ex husband is trying to kill her she is obviously trapped.
It’s amazing to me the 911 operator couldn’t recognize (or wouldn’t) that she was very much in need of help. In no way does Teri’s call sound like a prank. No reason for the operator to have acted like this. It’s seriously as vile as the murderous ex husband.
Wonder if the operator has a decent husband… 🤨
@@staciecs77 probably not
The operator should be fired!!
You're taking 911 calls!
And you can't co.prehend that effed up BREATHING IS A VERY URGENT SIGN OF MEDICAL EMERGENCY ?
Dispatchers like this need to be criminally accountable. It's your job to take everything seriously, especially when you can't see for yourself what's going on.
Agree 100%
The fact he wasn't arrested when she was divorcing him and got to go on with his life and have custody of the girls even after his abuse is disgusting too.
@@jessy1982some judges are just nuts, in Germany this year a woman was sexually abused by a group of men and there was enough evidence but the judge didn’t even sent them to jail, the woman literally nearly died because of her injuries and the main suspect got literally just 7 months on probation….
I've been a 911 dispatcher for 17 years. I'd be lying if I told you we don't get many stupid calls on a daily basis. With that said, it's your job and duty to treat every incoming call you get seriously and never decide what's important and what's not. You may be opinionated after you hang up, but you're there to type up calls so the dispatcher can send police, fire or medical. I do police dispatching. It's a tough job, but you know what you signed up for.
I'm sure being a 911 operator is an incredibly difficult job, but I'm appalled at how this operator handled this. How shameful.
My brother in law is one. He's busy all the time and it get tiring. When you work long hours and get little sleep, you get more agitated and less empathetic.
@@humansvd3269 sure it could be an excuse if it was a normal call center but this is a 911 line, that’s not a reason to act like that
@@humansvd3269then cut hours and replace lost wages with another job. EASY, YW.
@@humansvd3269 These kinda jobs do drain the empathy from you, you can see it even in the ER ward nurses I'm sure they filter out a lot of false emergencies but you can't start to wave people off.
We should have more oversight looking for fatigue cus you know, we're all human.
Till this job becomes AI run, this is one job you can't afford to F up.
It's absolutely disgusting. Same as that 911 operator who did nothing but ridicule that poor woman who died by drowning to death inside her car that was trapped in a flood. I literally can't EVER hear that ever again my life. It was SO gut wrenching the first time. The woman even asked the 911 operator to pray with her when she was close to the end and the operator refused to give that woman ANY sort of comfort, patience or respect. That 911 call absolutely traumatized me and I will be mad FOREVER that she didn't get anything but the ability to resign from her job.
It doesn't matter if it's a prank, if there's even a slim chance it's real, send out the patrol officers. That's literally their job. I hope that operator feels terrible.
Exactly!
Agree.....
I hope they name him..and he is fired!
definetly !
@@marilynbrown5274The operator is female.
Teri not calling out because she didn't want to scare/hurt her kids is so heartbreaking. She loved them so much.
*Loves. Luckily.
They couldn’t have done anything and it might have resulted in her being killed and the girls then being harmed or killed since they would have been witnesses.
"I didn't want to tramautise them"... she's the definition of motherhood...
When dispatchers taunt or mock people that call in, some may neglect to call the police because they are afraid they will be treated the same. How this dispatcher reacted is reprehensible.
If you're a 911 operator, you need to take it seriously--even if it's a prank. That operator didn't even identify herself. I think the "masking tape" comment made her think it was fake. You can't expect someone fighting for their life to know the right thing to say.
There is another 911 dispatcher who mocked a woman while she drowned. Look up Donna Reneau. She never faced charges, she is a monster, and yet she's still working. This is a sick world sometimes.
@@kurokori I don't want to look her up; I'm sure you're right. If I think about all the jobs people have to do, and how many there are out there doing it wrong, or bad, or half-assed, I KNOW there must be 911 operators who suck. It seems to me, this job should have a zero tolerance policy. You mess up ONE time, and you get a retraining course. Mess up again, and you get to find another job. It's too important to give these people a pass.
@@cariwaldick4898 Yeah, to me her voice sounded very weak, and not all there, like she was drunk or suffocating and barely holding on to consciousness. They should take all of them seriously, or get another job. If it's a prank let the cops deal with that (they will).
@@kurokoriI watched that video...I can't believe the way it all went down..
She should have told her to get out of the vehicle. 💔..and she was a total btch too
My stepfather killed my mom. I remember being called to my COs office and CID was there to tell me my mother had died under suspicious circumstances. I couldn't make sense of that. I told them my mom had seizures and she could have fallen. It wasn't until the day after I got home I found out she had been murdered. It took the police about three months to gather all the evidence and about another nine months for the trial. He got life. Six years later the State Supreme Court over turned the sentence. Saying the evidence didn't support a life sentence. To this day I can't understand how the legal system down plays Domestic Violence.
It’s almost like they advocate it. So sorry this happened to your mom and in your life.
I am so sorry for your mom, as well as your great loss. The only thing I can think to say is that, despite the unevenness, unfairness, and corruption of our current judicial system, the 'man' who murdered your mom is going, to 100% without a doubt, someday find himself standing before God Almighty to attempt to explain himself. Barring a major miracle, I shudder at his eternal prospects.
I am so sorry you have suffered such trauma. And not having any sense of justice makes it all that much worse. You shouldn’t have to be going through that. M-rderers shouldn’t get out of jail when they *should* be in there for life.
Our culture is still one of patriarchy, where women and children ‘belong to’ men. I can’t tell you how many times I was asked what I did that got him so angry. I would burst into tears when someone actually comforted me rather than blamed me for what he did. It’s been over 30 years since I fled with my children, yet I’m still paying a hefty price for the damage HE caused. I tried to “be okay” for years, but just wound up getting physically sick. I was even bedridden for a period of over five years at one point. The damage was so severe to my nervous system that it broke down for a time. Now I do regular trauma therapy in order for my mind and my body to begin healing. And I’m *still* sometimes blamed somehow by people who don’t get it. Misogyny 101: Always blame the women because it has to be their fault. The legal system is no different. That’s why the Violence Against Women Act (VAWA) is so important. It has to be legislated and literally put into law in order for anything (including minds) to start to change. Unfortunately, it has to be passed again and again because of politics. That’s a ridiculous set of circumstances, again due to patriarchy-which affects ALL of society. It’s toxic all the way around.
In case you’re wondering, I have been happily (and safely) married to a wonderful man for over two decades. We are still going strong. I have no axe to grind against men, in general, but I find toxic masculinity ugly, and I worry the women who support it might have some safety issues they deal with on their own. It’s a nasty business because it makes all of us unsafe.
I’m so sorry for your loss😢🕊🙏🏻♥️🕊
I'm so sorry.
This is absolutely horrifying! The operator is so cruel. I can't even believe it 😭
at least she is not laughing as was operator mocking drowning woman.
@@aliya6158 Omg I haven't heard that one!
@aliya6158 Playing the devils advocate, maybe she wasn't mocking her, she was just asking "do you want to talk or deep breathe?" Like asking if she had enough energy to talk? Seeing her bright smile after all she endured was everything! ❤
@@aliya6158omg I saw that one. It was absolutely horrifying
@@cayla7820Are you kidding me? I feel like Im in the damn Twilight zone!!! Seriously!!!
Imagine calling 911 and getting mocked. I hope she got fired and got severe punishment. What a sad excuse for a 911 operator
He didn't just tell her the girls were playing inside. He told her they were playing hide and seek and wanted her to come find them. He's a twisted sicko and I've heard this full story. This woman held on because she didn't know where her children were. She refused to die. They were all shocked she lived. It's insane. She's a miraculous mother. He taped her up and beat her head with a bat countless times before throwing her upside down in a garbage can and hiding it in a freezing storage unit. Her feet were black from frostbite.
He left a lot of details out. I just watched her story on “I survived”
OMG!
Disturbing and evil
Wow makes it even more shameful when hearing the mocking tone of 911 assistant 😢 what an amazing woman/ mother 😮
That's crazy! These type of folk get married and involved in certain folks lives to exercise their "demons" (aka ego) Just imagine hearing someone try to pin their ways on you and they're dead serious about it being your fault! Lil girl or boy......👋🤡 As they pretty much need a martyr to pick on being that they know that they fall short.
I saw Teri’s story on “I Survived.” I do understand that 911 operators get prank calls and calls that are not true emergencies. But if she hadn’t called her husband, this poor woman would be dead. Her 911 call wouldn’t have gone anywhere. I’m thankful she found such a loving husband who advocated for her forced first responders to pursue her situation. And what an awful experience she had at the county level. Our legal system is completely broken.
Trust me the crank calls aren't that plentiful. The way this was handled was horrendous.
There's no excuse for 911 operator they should take every call serious prank or not.
@@HumbleQueenn exactly you can laugh or be annoyed later.
Woman was not taken seriously until man speak for her. Ahh... the greatest country in the world!
@@scholasticbookfair. And also then arrest the ass for misusing an emergency line
Absolutely nothing about that call sounded fake. Absolutely disgusting that stuff like this even happens.
How the hell can he demand visitation when he had kidnapped his daughters, not to mention the attempted murder.
SMH
This reminds me of the young man who got trapped in the back of his mother's minivan's back folding seats and subsequently suffocated because his chest was being crushed and he couldn't get enough air. 911 didn't take him seriously, either, if I recall correctly.
I've heard just enough stories of these 911 operators dismissing a call as a prank or not taking it seriously that I almost believe it should be a criminal offense at this point.
Yea that was gut wrenching to listen to that poor baby was so frightened and his poor dad finding him 😢 the operator should be doing time
❤
I remember that. It was sad he was so nice even though she was being mean to him.
I agree with you
In the case with the kid and the van, the police did respond, but they couldn’t find him fast enough. 😢
She was failed by the system at least 3 times. But I'm glad she's a warrior and advocate now.
For real!
Same!
I'm sure that it's very frustrating being 911 operator but every call should be treated as a legitimate untill proven other wise
On the bright side, the husband got life in prison.
She marries one monster and then another one answers her 911 call. 😡
it frightens me. if i had to analyze the mindset, the operator was stupid (failed to realize the potential severity of a call), and entitled (does not value anything other their own time and leisure, which is why they felt annoyed by the call).
the scary thing is, these 2 qualities are common. a lot of people can be monsters given the right situation. and that means a lot more people are potential victims.
😂😂😂
I love your words
Prayers for this lady!
The 911 operator needs to greet at Walmart, seriously
@@Oliver-le1usNo, she would eff that up, too. She should NEVER work with the public.
being trapped, hearing ur babies laughing literally arms lengths away but knowing you couldn’t scream out to them has gotta be the worst feeling in the world
I am horrified!!! I'm a former police dispatcher and would NEVER assume a call was a prank. And let me just say, that in all the time I was a dispatcher I never had an actual prank caller. This 911 operator makes me sick and insults all of us who take our jobs as public servants seriously.
thank you for your service! 💜 wondering if there could be a way to weed out such careless folks who shouldn't be in positions of power where having a good heart is THE most important requirement 😓
Kudos to these police for assuming she could still be alive and treating it with the utmost urgency. I think most would assume that she must be dead and although they would superficially treated with urgency it wouldn't be enough that they would have found her. They would be assuming they were looking for a body and they would work hard and fast but nothing like they would if it was a 911 life-threatening situation.
It is mind-boggling she survived. Working in the medical field I know that even just some of those injuries and the exposure to cold and hypothermia should have killed her! My God what a brave and strong woman she must be.
Good to hear that. And that's what I was saying to another commenter. I obviously don't know the numbers nor I have worked as a dispatcher, but logic tells me that prank calls can't be THAT frequent to make a dispatcher being fed up of them. This didn't even take place in a big city, so prank calls should be even more rarely. My guess is that they weren't getting more than one or two prank calls a week (if they were getting any at all). The way she dealt with the call was truyl disgusting
You never had prank called so you do not know how its like to get prank not knowing if the call is real or not.
A mother’s love is so powerful. What an incredible woman. It is _extremely_ hard to leave an abusive relationship, but she knew she had to for her babies. Keeping herself awake, and in turn keeping her alive by thinking of them and how she needs to be alive to protect them. She was her own hero. I love it!
Amen!!!
my mom did drugs instead of taking care of me so idk about mother’s love
What a mother love can do, amazing lady and she is right not a victim a survivor for sure. 😊 I don't know if I missed the part, but when and why did he undress her, as her clothes with duct tape was in the house the police thankfully went into to find clues?? I just wonder why he did that?? Amazing lady and children and what a lovely man the new husband is. Beautiful soles all of you. 😊❤😊
@@alwayssmile818That's sad to hear, I don't know if your male or female and of child bearing age, I think if you have children you too will have that mothers love one day, It's like no other. 😊❤
It’s hard and it’s so scary, it’s to the point where I’m putting most of my life in secret. I don’t post about my personal life, I barely show my kids, I don’t talk about my love life in public because he’s always there, thinking I’ll come back, and as much as I think about it sometimes, there’s always that voice screaming “NO” with every single reason why I left. I can’t, I lost myself with him, my mind, I can’t be with somebody who laughed in my face about me-in his words- slowly dying. I just can’t. I hope anybody that’s in an abusive relationship has a strong line of people surrounding them trying to pull them away and keep them safe. People are sick.
Teri came to my high school to tell her story over 10 years ago. I will never forget her story. Her strength is inspiring
You are lucky
"I'm not the victim, I'm the survivor"
-The best line ever
This is even worse than the 911 operator that mocked the woman who drowned to death after she drove through a flooded street and got swept away. What the hell is wrong with these people??
I live in the city this happened and it still breaks my heart. Nothing happened to the dispatcher because it was her last shift before finishing out her notice to leave to another job. I pray she never got that job.
It's it's not
maybe she should've called a water police (not tryna be funny) Or a firefighter
@@that1chick535I pray she never finds a job and suffers financially and honestly she should be behind bars
Did you listen to that call? I mean, the woman wouldn’t even help herself. She didn’t have to die. She just literally refused to leave the car. The cops can’t help you through a phone, they were telling her exactly what to do and she wouldn’t! She would just scream and cry. Yeah, I get it, she’s scared but if she’s not going to even attempt to save herself knowing the cops can’t get brought and just cry instead and hug up..
This story is overblown and barely anyone ever actually listens to THE FULL audio of that call.
They also mocked a woman as she drowns in her car. I had a terrible experience when I had to call. These people must be monitored.
That still haunts me
That is sad but it also reminds me of why I try to rally my family to be more physically fit and healthy. Many people I love would have gotten trapped in that car too but anyone who eats healthy and exercises would probably be able to find their way out
Eating healthy and being physically fit doesn't always matter. Most people panic in a crisis, and even the most physically fit person could panic and drown. Give me a break!
@@XxxXxx-br7eqit was a flash flood. No amount of physical fitness can ensure you survive that. You're delusional.
They need to change the entire script how they train dispatchers, what I've observed from 911 calls the dispatchers talk to much when someone is in danger they should get only crucial information 'whats wrong, location, names than allow the victim to stay on the phone quietly' Dispatchers should be kind, compassionate encourage them to stay awake and focus on happy memories'. That would be professional dispatcher training!
I've had 3 miscarriages. It was heartbreaking but I couldn't imagine losing one because of the actions of someone else. That POS should've been charged with killing her baby. He took her child from her.
Yes ❤
Of course but at this point it doesn't matter. He will never walk out of prison again
@@MasterTheGameWithLeAnnB It does because some some "life" sentences come with the possibility of parole after a certain amount of years. But if you're sentenced for multiple crimes, the judge can determine if you can serve those terms concurrently or sequentially. The longest prison sentence in U.S. history was awarded to Charles Scott Robinson: six 5,000 year sentences, each for one charge of child sexual abuse, for a grand total of 30,000 years. Of course, just one of those would be impossible, but sometimes you have sentences with, how do I put this... livable numbers, but there are so many that you end up with totals in the hundreds. Nikolas Cruz, for instance, was awarded 34 life sentences, 17 without parole (for the 17 deaths) and 17 with parole (for the 17 injured). If he hadn't killed anybody, and he was able to serve his terms concurrently, then conceivably, he might have been granted parole after some number of decades. However, with the parole came a minimum prison term of 380 years, so even if that had been the case, he would never live to see the outside of a prison again.
Not to mention that in some states, you could be given the death penalty for murder, and by attempting to murder her, he did kill her unborn child. The legal issue would be whether or not he "murdered" her child since murder usually requires proving intent, but you can't really intend to murder someone... if you don't know that they exist, which he presumably didn't because she herself had just found out the night before and probably had no intention to tell him. However, since obviously murdering the pregnant mother would result in the death of the unborn child, and he DID obviously intend to kill her... the defense would probably have to come up with some argument that knowing she was pregnant would have changed his mind. It's unlikely anyone would have believed that, but it might bring a charge down to, like, manslaughter.
thats what i always wonder. women dont have any rights to terminate her pregnancy because they view the child as an american citizen but not really because ur only a full citizen at 18 some say. so how can he cause a miscarriage and not be charged with the death of a citizen? as they have ruled the baby is and that baby has rights.
Funny now a woman can be charged for an abortion or miscarriage but not a man for being the reason
The fact that the only thing that kept her alive was thinking about her kids /their future and her husband is magical
I have empathy for first responders and 911 operators for being able to calm and guide peoples in a time of need, despite the burnout and trauma they face. This is absolutely shameful behavior and I hope there were consequences for this individual.
Maybe it's just me, but if the operator taunted me like that, I'd do anything in my power to survive out of spite JUST so I can ensure this operator is never responsible for someone else's safety ever again.
Absolutely this
Same that operator is awful
thats the average operator, not sure why you are surprised
@@boxjellyfish9819 Daddy needs a dictionary.
@@amandaaddario7342Most people haven’t spoken to enough 911 operators to know what the average one is like.
The fact they went through this poor woman’s private health records for the sake of that evil slug (I refuse to call that thing a man) is atrocious. Criminals have more rights than the people they victimize here in US courts.
Thank a democrat. They are the corrupt and victim-shaming DAs, lawyers and judges who victimize victims and get hardened criminals light sentences or freedom to prey on more innocent people. If we want these types of criminals locked away for good, stop voting democrat! They have lost the narrative!
The only silver lining is that he crossed state lines allowing the feds to prosecute. He would've been out by now, if her county had been the ones to prosecute.
There's a reason why abuse is so rampant in our country. You call the cops. At best, they say "What do you want me to do about it?!" and leave you to be abused for daring to try and press charges. At worst, they arrest both of you and treat the victim like a suspect. Criminals really do get treated with kid gloves while victims are browbeaten into just accepting their lot so the police officer doesn't have to actually do his job by filing paperwork.
Yes,,they do.
please don't insult slugs, they have a reason in life, they are natures bin/trash cleaners. this thing that is teri's ex is an evil thing beyond words.
Teri is amazing! My mom knows her personally and we all attended the same church when I was growing up. David was always celebrated and had a lot of power in the community, which sickens me. I'm so inspired by Teri, a domestic violence survivor that spreads awareness and makes changes after everything she endured. She even messaged me personally after I survived a domestic violent relationship a few years ago. We are survivors, please take these early warning signs seriously, nobody deserves being thrown away like garbage!!!
🙏🏼 💜 🌸
This is why people who made their life public like Amber. Heard who are abusive people, Make a mockery of real abuse. A coked out sociopath With far more mental illnesses to list. Abused a man but were taught not to believe that. Listen to people that take the person serious, Unless they're known for being the abuser in other relationships. She really messed things up for men who've been abused.😢
I hope that dispatcher was fired.
I was impressed with Nick as well, was thoughtful about preserving battery on her phone, hung up and called the police himself to report her missing and make sure the police response was elevated. He seemed very measured and thoughtful, which would be extremely difficult. And the way she had the forethought to remain silent to protect her girls is remarkable. They both seem awesome
Most abusers usually have a lot of clout and it's hard for the victim to get any justice. I barely escaped mine though not completely unscathed.
I just dont understand how if a husband is abusive he gets access? Especially when there are good fathers denied access just for daring to leave the mother.
Right so weird for real
There is surely risk to the children as well as the mother? But what do you mean about fathers denied access 'just for daring to leave the mother'? That sounds ridiculous.
Alot of the time fathers are denied access/custody of the children for no reason, even if the mother isnt the best@@sanataj
@@quit-rt4vz that’s actually not true. Lots of fathers don’t fight for custody in divorces. They’re not denied access for no reason, it’s because they don’t want it. It’s because lots of men don’t form emotional connections with their children. So the second they get the opportunity to legally be rid of them, they take it. In cases where fathers actually fight for custody, they get it.
@@muffinator1239 Exactly!!! My mother has three baby fathers and none of them WANT to come and see their kids. One flat out doesn't want to so my mum doesn't bother forcing him, the other isn't allowed near the house anymore and was told that us older kids can drop his toddlers off to him at the nearby coffee shop on weekends instead. He didn't like that change (which was necessary because he's been harassing my mum online) and stopped coming. And my own dad kept coming and going over the years my mum didn't want us kids to think that's normal. To show us kids the harsh truth about how much he really cares, she refused to let him see us and told him that he has to take her to court first. He never even tried and I haven't seen him for years. I'm glad my mum did that since I was actually convinced he loved us kids back then. But yeah, in my experience a lot of fathers really do abandon their kids the first chance they get.
A 911 operator should NEVER EVER NEVER treat a call like they may be joking ……. Are you kidding me .
So sad and disgusting
Exactly! What She would call, but couldn't talk? Would She hang up on her?
She shoud ask qustions with Simple answear yes or no to knock or sounds fór no And one fór yes
They are supposed to take EVERY CALL SERIOUSLY!!! That operator needs to be FIRED
FR. No matter how ridiculous it sounds, assume it’s real and dispatch services. If it’s nonsense, let the cops you send handle that.
@@RealBelisariusCawlthat makes sense especially if they can Spare 1 or 2 officers
Police are above the law
Police are above the law
Police are above the law
The fact that abused women who manage to leave are forced to still share their children with their abusers is sick.
This happens to both genders. Just look up Nick Olivas or Shane Seyer.
@@KhronosTriggerwe know that , rn were talking about women. Your right it happens to both but in this case it’s not a male. It’s people like you who try to make everything into a gender / race issue. Stop.
@@KhronosTrigger Happens mostly to women. But yes, women can be dicks too.
Our broken system 💔
The system is terrible, that's why.
What a stellar mother. So selfless that she didn’t shout out to them in fear she would traumatise them
When an operator mocks someone who is dying, they may lose their will to fight for their life. It seems hopeless when the person who is supposed to help you, doesn't want to.
This!!!!
Even trying to reanswer their mocking questions takes energy some don’t have in that position
My son is a 911 dispatcher and he fields far more bs calls than legitimate ones but he would never mock a caller like this. The job is hard and you deal with stupid people all day long but you never lose your professionalism.
So? That's part of the job. What's not part of the job is judging calls & talking to someone like this crap operator did! Your son is just a middle person to get the right help at the right place. That's it.
Did you not read their comment? They said exactly what you did...
More prank calls than legit ones?? I find that hard to believe, honestly
@@jun-rosethey clearly read the first half of the first sentence and that's it
@@AESmith-bw1fy Dispatcher here, and about 75% of the calls are garbage. Out of the remaining 15%, half are for people wanting an ambulance that probably don't actually need one (ex. toe pain or a normal bloody nose).
I worked as a 911 operator for a season, and you don’t ask stupid questions! You can comfort and encourage them, but don’t say “You gonna talk or just breath…?”
I can tell you our team leader would drag you out by your ear after that!!!
She disgustingly unprofessional... By the way, may I ask you... How many prank calls do you remember you were getting on a weekly basis, approximately?
@@georgezee5173 I didn’t work there for long, but mostly kids that think it’s funny to call 911, because they think they’re talking to the police. Most of mine were parents who gave their kids an old phone, not knowing that an old phone can still call 911.
The fact that the 911 operator made Terri repeat everything too - she barely had anything left. That was hard to listen to.
@@robynmorris3772 Yeah I think they do try to get people to keep talking if they can, but you can use judgement (and she clearly didn't believe her in the first place).
She could of asked her if she is having trouble to breathe vs that nonsense. She would of said yes and the 911 operator would of known this is no prank. Smh
Yeah, for some of us, our kids really did save our lives. They gave us a reason to keep fighting to survive. I'm so glad this woman survived such a horrible ordeal.
This is an amazing and resilient woman.
So glad the incompetence of the 911 operator didn't cost her eyes. Someone calls and says someone's trying to kill her and she asks how she is holding the phone and to either talk or breathe? Worst attitude ever. Should be fired.
💯
The comment about talking or breathing is even worse than that - basically, the call handler heard her laboured breathing and was mocking it. That's what he meant by "deep breathing". It's just absolutely awful.
@@aesaphyras in actually breathing heavy back at her? She should have faced endangerment, Gross negligence and most definitely should have lost her job! It’s obviously clear she sucks at it!
I’d be careful calling 911 if I were her, karma has a funny way of coming back and biting you in the a$$…
@@tw9664 The operator is a man as far as I can tell. After one of his questions, she was unable to answer immediately and you can hear her laboured breathing instead. He asked if she wanted to talk or was more interested in deep breathing. That's what I meant by the comment about deep breathing being mocking - it wasn't something he said out of the blue, it was something he said in response to hearing a 911 caller in breathing difficulties.
@@aesaphyrSounded like a woman to me. Taking it personally, also, as if this woman in distress is taking up the dispatcher’s personal time!
What wasn't mentioned was that the 911 call was actually the second call she made. In the first 911 call she made, she was able to give the operator the address but passed out shortly after and then made that second call which was routed to a different dispatch center .
Oh wow! This woman truly fought to stay alive through many obstacles. ❤
the fact that the court overlooked her trauma time after time, eventually leading to this violence taking place in her life... it really shows they never considered her safety in any ruling they did.
Jeah as usual, sadly.
Yes, is it time to do something about liberal judges? Do they seem to always side with the bad guy?
The court is trash.
@@azaleablue2261Interesting view, but I could easily argue a conservative judge tends to favor the man and ignore women because they assume they are just emotional. I think it’s weird that they put the mother through an investigation regarding any prior miscarriages.
@@azaleablue2261it was in Wisconsin. Wisconsin is Republican lead almost everything. They do not favor the truth or women and will railroad common sense everything and are extremely incompetent, like that dispatcher and courts and are perfectly fine keeping innocent people incarcerated even with enough evidence to prove they didn't commit the crime(s) they were convicted of. It's a horrible state and absolutely abhorrent politics so liberal is not them.
These little girls are so lucky to have such a mother and when they see/hear their mother’s story in the future it’s gonna be something. ❤❤
Imagine you’re fighting for your life and the operation has a go at you for „breathing funny” 🤦♀️
Terri should be able to sue the judge who gave her ex husband time with his kids fully knowing he was abusive
It's a huge problem in family courts across the country. Men love to whine about judges favoring women, but the pendulum has swung so far in the opposite direction it's scary. These days it's all about who has the most money to blow. If you research the matter, you'll find some really scary stuff.
@@ninedaysjane2466 Do you have any proof or are you just bullshittin on the internet cause you can?
Women love to whine about judges favoring men but the pendulum is so far in the other direction that it's scary!
@@gray3508no it’s true, even men that have sexually molested their own children can get visitation rights.
This is why “Snapped” is so popular.
@@gray3508 for real
My heart sank within one minute of this video. Teri was a survivor of 2 criminals, her ex, dispatcher. What was the outcome of the dispatcher? Was there public outrage? The dispatcher was horrid, void of empathy. You MUST read comment, it's around 18-20 down. OMG!!
She was fired.
Survivor of her ex, the divorce judge, the dispatcher, the prosecutor and the defense lawyers.
@@chloelewis9833Good
More than that…including the judge who granted her abusive ex shared custody after she had proven abuse.
and she was raped. She's lucky the baby survived.
This woman visited my college once talked about her story and not one person was without tears. Through her story many learned to never give up and be aware of abuse. She's one amazing woman to meet and admire.
Her maternal drive saved her life. My heart breaks for her. They accused _her_ of wrongdoing because of her miscarriage which only happened because of her ABUSER. She survived, and grew a wonderful family and helped others. Be blessed, lady. Your love is incredible.
The doctors helped her at the hospital would cleared that up crap up faster than shit if the lawyer asked them to testify.
😢 the baby died ? How horrible…. He’s a murderer and that’s against Gods will
That operator deserves to be charged and lose her job!!! Imagine needing help and you get this awful operator. I’d do my best to sue her and press charges
What an awful story! That monster killed her baby and almost killed her! He should not have been given a plea deal! At least life in prison is forever in the federal system! That kind of beast deserves whatever punishment is meted out to him! Thank you for sharing this story of this heroic mother and wife! We need more protection for domestic violence victims and for all victims of violence!
He got life
Soylent Green.
He doesn't need to fed on taxpayer money. 🤬
@@jamesogden7756 HA! I remember “Soylent Green,” 🤢 and saw it multiple times as a teen! Fascinating concept!
I called 911 when my boyfriend had a heart attack. He was 6'2", 215 lbs. and I'm 5'5", 115 lbs. I couldn't get him on the floor to do CPR and the witch on the other end of the phone kept saying, "it's not going to do any good" because he needed to be on the floor instead of bed, as she went thru the steps for CPR and aside from that was just plain rude. I should have filed a complaint, but was overwhelmed in the following days/weeks after he died.
I’m so sorry for your loss!💔😢
My heart leapt hearing her voice in the aftermath and then seeing her safe. I'm so glad she and her daughters survived. ❤
I hope the operator stays awake every night because of how dismissive they were to a dying woman
That type of person is unaffected
Agree 💯
Ameen
Can you imagine being in that position and the one person that can help you mocks you and gaslights you while you’re literally dying. She should be charged with obstruction and preventing someone from contacting emergency services. These 911 operators need better training and desensitization classes or something. Sick and sad.
Dispatchers like that absolutely don't need "desensitization classes" people like that are already "desensitized" ! They need to learn to have feelings, to be sensitive, be empathetic of each caller. They absolutely need to be continuously monitored by someone that gives a crap or at least some A I monitoring system.
@@mkwest2273 I think OP meant sensitivity training they just used the wrong terminology.
Her determination and the super cold weather saved her
I have no words to explain how much relief I got. This is the best survival story I ever heard. That survivor DESERVED to live and live a happy life and I am more than happy she got that. For her to think about her children, be able to breathe, not sleep, go through that traumatizing day and still manages to talk about it on camera, is miraculous. I am so happy for her and her children, and her lucky husband, that is soooo blessed to have her as his wife. May that little boy and the entire family be blessed, I hope she gets to live a long happy life
This story had me on the edge of my seat the whole time. I am so sad that she lost the baby but was very happy to hear that she was able to have a son with her wonderful (new) husband. Her ex was a total sadist/psycho. He didn't love his children, he just wanted to hurt the wife that wanted to leave him while blaming her for his abuse. The courts have failed her before. I sincerely hope he never gets out of prison.
Thank God this woman survived, no thanks to this incompetent 911 dispatcher. She needs to be charged with negligence.
I'm more focused on the sheer super-human strength of Teri in this story than I am on the 911 operator- she's absolutely incredible.
Im so sick of 911 operators not believing victims. EVERY 911 CALL NEEDS TO BE TAKEN SERIOUSLY.
I hope that 911 operator never gets hired again for that position. Her actions were disgusting and unprofessional!! She wasted precious time!
That was a woman???
That's what I was thinking lol @@texasred2702
Her new husband seems wonderful - can we just take a moment to acknowledge how sweet he seems?
One would think she'd have learned her lesson the first time
@@blacknoir2404What an absolutely stupid thing to say. Yes, one should totally assume every partner is going to be an abusive asshole that then tries to kill you.
@@Draknfyre yeah doing the same thing twice and expecting a different result is insanity
@@blacknoir2404 Yes, because no one is different. All 8 billion people on the planet are exactly the same. You're just an idiot.
@@blacknoir2404 are you mental? lol
“Every child deserves a father, not every father deserves a child” this is literally a perfect example of this.
The same can be said for mothers as well. There are many mothers who have harmed their own children too. This is not a Man Issue, it is an evil issue.
We are talking about men right now. It is very rare for a mother to harm her own child.
Rubbish, mother's are the ones statistically who harm or kill their own children.
Aren't we talking about a man right now? Why are you so obsessed with defending something that's not there? You are fighting with air @@lovetrump1088
Get an new line!! 😂
You can literally *hear* in the woman’s voice how her breath is fading. Insanely malicious 911 operator.
the fact she helps other young women in similar circumstances is just.. wow. shes amazing
My girlfriend is an emergency services operator. She was quite shocked when I played this to her.
Yes, they do get weirdos and pranksters calling, but they have to remain professional at all times.
Best outcome. He lost his freedom after he tried to take her life. She has an admirable view of life. So positive and light. Both she and her family deserve warmest blessing and love.
I worked on 000 in England and would never have spoken to anyone like that. Thank goodness she survived. What sort of man was her ex?. He was an absolute monster.
There's just something really comforting about Teri. This entire story gave me chills. What a strong family and woman.
Whether they thought it was a prank or not every 999/911 call should be taken seriously
If it were, it's likely the police would have apprehended her ex still at home, as they passed right by him on their way to his house... after her husband made a second call. All that wasted time.
“I’m not a victim, im a survivor. He is his own victim because he tried taking my life away and he just took his own life away from himself.” - Teri Jendusa-Nicolai
so powerful - you know shes a strong woman with just those words
Ok?
@@rooh5825 Fym ok??
@@rooh5825box of pasta
Yay
The detective work is just amazing
I hope with all of my heart that the 911 operator in question was not only fired but feels her failure in the very depths of her soul every second of the life she had left. Disgusting behavior from a disgusting person.
Agreed
No they gave her a promotion
good people can sometimes do disgusting things
This is even worse than the 911 operator that mocked the woman who drowned to death after she drove through a flooded street and got swept away. What the hell is wrong with these people?? And they determined that even though she was "rude" she didn't violate policy. The poor woman was sobbing and screaming for help and the operator let her die knowing that no one was taking her seriously.
911 operators do not have the right to question a persons calls authenticity..she should be in jail
They actually do. Part of their job is to ask probative questions to identify what’s happening, if it’s an emergency and what type of emergency it is. She seemed like a burnt out dispatcher but she still sent help. Could have handled it better but she definitely was asking questions as she is supposed to
@@whosaidthat9265If an dispatcher is showing signs of burnout, they should be taken off the duty of being dispatch, before they have a situation come up where they think it isn't a real emergency when it truly is, and somebody gets seriously injured or killed because the operator didnt put in the full work needed.
@@whosaidthat9265 yes but not disregard what the person is saying
@@ecuadorexpat8558 had she disregard what was being said, she wouldn't have dispatched help
@@whosaidthat9265Ask questions as to the type of help to get & not to judge the legitimacy of the call! Stop.
Operators are not supposed to assume anything. They are there to relay help, and if its a prank its not up to them to deal with it. The police will as they know what to do in those circumstances, they aren’t helping anyone by assuming that this might be a prank.
As a child who grew up with an abusive father and a mom who let it happen.. I have the deepest respect for this woman. This is a true mama bear! As soon as she saw indications of him being a danger to her kids, she knew, that she had to leave right away. You are a blessing to this world and a mother effing fighter!
It’s so scary to think this could happen to any one of us.
But I'm not female
What do you mean? I’ve been happily married almost 20 years my husband isn’t abusive so no this can’t just happen to anyone 🙄
@@EricasentertainmentsYes it can. A relative or friend, work colleague, neighbour, or social acquaintance could target/assault you. These are also forms of domestic abuse. At least one person you know or come into contact with has narcopathic tendencies.
A dispatcher not taking a person seriously while he/she cries out for help. That’s all I meant guys 😅
@@EscoveecheI'm glad I read this before I popped off on you LOL
"I'm so happy that she survived, and after leaving that monster, she found true love." She’s a warrior and a great example of strength.
That 911 operator should be shown photos of Terri when she was found. Maybe then she’ll never treat someone like that again. Why are people like that allowed to be employed as 911 operators? It’s insane
Some of these dispatchers make me so mad. They should be fired