Hi, Can we enable this kb search on drop down filed. For eg if I have a filed category which has choice email and whenever a user selects email as category in field then my kb articles should display in portal. Is this possible in servicenow. If so can u you please help me
Hi, Can we enable this kb search on drop down filed. For eg if I have a filed category which has choice email and whenever a user selects email as category in field then my kb articles should display in portal. Is this possible in servicenow. If so can u you please help me