you are so welcome ! glad i could be helpful 🥰🥰😍 if you have business or a brand that you want to promote , please feel free to share it in the comments 💕
I am so grateful I found you. I worked for almost two hours trying to figure out what I was doing wrong. I watched your video and yes I had my paper wrong too. Thank you so much
Hey Donnie how did you know the paper was wrong? Brand? I bought this printer and an a different brand paper and it’s printing blank. Not even test print working. Wondering if it’s just the paper I got.
Thanks for making this video, once I went to the website and downloaded the drivers, my computer saw it and my Pirate Ship program printed it right out. WELL, AFTER I turn the paper to the right side, LOL it was fine, the only issue is it is printing lighter than I expected, I wanted a heavier and darker print out.
thank you for the feedback ! and i have trouble with that from time to time as well , sometimes if i print the label again it’ll give me a darker print out but sometimes i’ll just edit the file as an image and make it darker before printing . it’s extra work but feel free to give it a try ! 💖
aww i’m so glad that this was helpful .. at the time when i recorded it i was using my surface pro it’s either a 7 or 8 i can’t remember lol . but now i have the imac 27in that i use primarily and set up was just as easy really easier since i knew what and what not to do this time 😅
I got it and just printing blanks. I’ve tried all the troubleshooting tips and nothing so far. Is there a setting I might be missing? Is it suppose to say somewhere that it’s a thermal printer and not a regular ink printer? I hope it’s just the paper I got. I’m gonna return it and see if it’s that.
did you buy the recommended paper for the printer , i honestly don’t think the brand matters .. but in the beginning i tried to create like a “custom” paper size and it messed up like the default settings so i literally just uninstalled the software and reinstalled because i couldn’t remember what i changed and once i did that and just hit test print it printed
also did you check to make sure the paper is in the right way ? that was also an issue i had in the beginning lol , i had the paper in wrong so nothing would print
Thanks. I’m definitely just gonna by the brand labels Polono brand labels and see if that makes a difference. I was looking up reviews for the paper I did buy and it says they don’t work with Rollo? I don’t know that printer brand but if that printer didn’t like it maybe mine didn’t either. Thanks for making the video. I really thought I was going crazy trying to check and uncheck things hoping it would make a difference.
@@VRivera222 yea no problem ! i’ve heard of rollo they’re kind of similar to polono but maybe that could be a reason if it’s not a generic brand of paper but i hope i was helpful ! feel free to come back and let me know what happens and if you have a business or band feel free to promote it in the comments 💖
@@BeeeMOre hey thanks again. I got the Polono labels and they worked perfectly. The test prints, the test label print, all came out exactly how it should have. It is a great printer. Just wish it was better explained in the “getting started” guide. Thanks for your help!!!
i tried it does not print in color. i looked up questions on amazon, and other's asked the same. the response was being that it's a thermal and doesn't require ink it does not print color. ink is needed to print in color.
what program are you using to create labels, if using it for shipping labels. i did try google the conversion measurements for 4x6 but it did not work at all lol so i had restore to factory settings because i made it worse lol. after i uninstalled and reinstalled i realized that it's default settings were good enough. it was just the type of shipping method that i chose with Easyship.
Girl I was stuck for hours until I found you thank you Queen!! ☺️
you are so welcome ! glad i could be helpful 🥰🥰😍
if you have business or a brand that you want to promote , please feel free to share it in the comments 💕
I am so grateful I found you. I worked for almost two hours trying to figure out what I was doing wrong. I watched your video and yes I had my paper wrong too. Thank you so much
omg , 🥺 .. i am so happy that i was able to help ! if you have a business or creative page you can drop it in the comments so i can support
Hey Donnie how did you know the paper was wrong? Brand? I bought this printer and an a different brand paper and it’s printing blank. Not even test print working. Wondering if it’s just the paper I got.
@@VRivera222 I had the correct paper, I simply was loading it the wrong side up.
Thanks for making this video, once I went to the website and downloaded the drivers, my computer saw it and my Pirate Ship program printed it right out. WELL, AFTER I turn the paper to the right side, LOL it was fine, the only issue is it is printing lighter than I expected, I wanted a heavier and darker print out.
thank you for the feedback ! and i have trouble with that from time to time as well , sometimes if i print the label again it’ll give me a darker print out but sometimes i’ll just edit the file as an image and make it darker before printing . it’s extra work but feel free to give it a try ! 💖
@@BeeeMOre OK will do. I was 1st concerned about my Scan at post office but it reads it. I appreciate this very much! Thank you.
What program do I need to download to print my shipping labels?
This was super helpful because I got the same exact printer for Christmas but if I may ask what type of laptop do you have?
aww i’m so glad that this was helpful .. at the time when i recorded it i was using my surface pro it’s either a 7 or 8 i can’t remember lol .
but now i have the imac 27in that i use primarily and set up was just as easy really easier since i knew what and what not to do this time 😅
Is this product compatible with chromebooks?
i can’t confirm that but i don’t see why it wouldn’t be compatible. i unfortunately don’t know much about chrome books , im sorry
mines is connected and printing but nothing is showing on the paper 😭 i’m so confused.
is the paper in correctly ? when i first tried and it didn’t work i then noticed the paper was in the wrong way 😭
I got it and just printing blanks. I’ve tried all the troubleshooting tips and nothing so far. Is there a setting I might be missing? Is it suppose to say somewhere that it’s a thermal printer and not a regular ink printer? I hope it’s just the paper I got. I’m gonna return it and see if it’s that.
did you buy the recommended paper for the printer , i honestly don’t think the brand matters .. but in the beginning i tried to create like a “custom” paper size and it messed up like the default settings
so i literally just uninstalled the software and reinstalled because i couldn’t remember what i changed and once i did that and just hit test print it printed
also did you check to make sure the paper is in the right way ? that was also an issue i had in the beginning lol , i had the paper in wrong so nothing would print
Thanks. I’m definitely just gonna by the brand labels Polono brand labels and see if that makes a difference. I was looking up reviews for the paper I did buy and it says they don’t work with Rollo? I don’t know that printer brand but if that printer didn’t like it maybe mine didn’t either. Thanks for making the video. I really thought I was going crazy trying to check and uncheck things hoping it would make a difference.
@@VRivera222 yea no problem ! i’ve heard of rollo they’re kind of similar to polono but maybe that could be a reason if it’s not a generic brand of paper
but i hope i was helpful ! feel free to come back and let me know what happens and if you have a business or band feel free to promote it in the comments 💖
@@BeeeMOre hey thanks again. I got the Polono labels and they worked perfectly. The test prints, the test label print, all came out exactly how it should have. It is a great printer. Just wish it was better explained in the “getting started” guide. Thanks for your help!!!
Great video, but do u recommend this printer
based off of my needs in a label maker, i would .. i only need to print labels to ship packages
@@BeeeMOre thanks 😊
Hi hun, what tablet do you have?
heyyy , i have the surface pro 8
thank you so helpfful
absolutely ! glad i could help ! 🥰
Hi I have the same one but havent used it yet... Does it print in color?
i honestly haven’t tried to print anything in color , but i can try it and get back to you if you like
Omg thank you! I know black & white. I just needed a splash of color.
you got it! i'll try it out today lol!
i tried it does not print in color. i looked up questions on amazon, and other's asked the same.
the response was being that it's a thermal and doesn't require ink it does not print color. ink is needed to print in color.
It won’t let me change to 4x6 size lol it’s driving me nuts
what program are you using to create labels, if using it for shipping labels. i did try google the conversion measurements for 4x6 but it did not work at all lol so i had restore to factory settings because i made it worse lol.
after i uninstalled and reinstalled i realized that it's default settings were good enough. it was just the type of shipping method that i chose with Easyship.
I’ve tried resetting the conversions also, nothing helps. I’ve even tried putting it into paint and that doesn’t work either :(
@@Not_Murry oh noo 🥺 .. are you trying to print shipping labels too ? if so what backend program are you using ?
How do we put the address in . I can’t find where to go
i use Easyship for shipping .. so all of the information including address , i submit there and once generated all i do is print the label
Hit manage and it will test print