Automate Amazon Customer Emails. The Easy Way - Daniel Boross

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In this episode, I’m joined by Daniel Boross, Co-Founder and CEO of Fluvi.com. Daniel shares his journey from running an iPhone repair business to building an AI-powered solution that helps Amazon sellers respond to customer inquiries quickly and effectively.
Tune in to learn how automation can save time, improve response quality, and streamline your support process.
Topics discussed in this episode:
How a phone repair shop became a thriving Amazon business
What happened when competitors used fake reviews as weapons
Why 50+ daily customer support emails needed a better solution
How Fluvi's AI turns complex support into one-click responses
What makes AI responses sound personal, not robotic
How sellers can customize AI responses per product
Why language barriers don't matter with AI support
What the credit system looks like for using Fluvi
How much time sellers save using AI vs manual replies
What makes Fluvi work for both small and large sellers
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Timestamps:
[00:00:40] How a small iPhone repair shop turned into an Amazon business?
[00:03:00] What happens when competitors attack with fake reviews?
[00:07:00] Why handling 50-60 customer support emails daily was challenging?
[00:07:40] How Fluvi's AI assistant transforms customer support?
[00:08:10] What makes AI responses feel personal not robotic?
[00:14:30] How to customize AI responses for specific products?
[00:16:40] Why language barriers aren't an issue with AI support?
[00:17:30] What the credit-based system includes?
[00:18:50] How much time sellers save with AI support?
[00:19:40] Why Fluvi offers a 14-day free trial?
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*DISCLAIMER/DISCLOSURE: Any information or advice we give is purely based on our own experience and research. There is no guarantee as there are many variables that will impact your success. Everything stated should be taken as an opinion. Some of the links on this page are affiliate links, meaning, at no additional cost to you, we will earn a commission if you click through and make a purchase. This video contains paid promotions such as product placement, sponsorships, or endorsements. We feature sponsored interviews with guests who paid an appearance fee that supports the maintenance of the channel and podcast. Thank you for your support!
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