You are awesome and you made me, a 71 year old woman with RA, look awesome too! I watched this a couple of times and never went to the instructions in the packet. Thank you so much!!!!
Good video. Made the install pretty painless. Also kudos for having a clean toilet. Came across another video where the presenter didn’t bother to clean the stains. It’s the attention to detail that counts.
I first saw a bidet when I was sent to Okinawa, Japan in the US Marines. When I came back to America people were going crazy over toilet paper. I bought my family the same buddy by toto I saw when I was there. Life saver.
There is nothing like a clear and visual presentation to help in the installation. Simply being able to see which direction you were unscrewing the water connection made all the difference for me, as the plumber really tightened that connection down snugly and I always get confused as to which direction to unscrew upside down connections. The inly thing stopping me from purchasing from you directly is that I live in Canada - but you really are doing a service here!
Thanks for the kind words! We do ship to Canada, and can often be very price competitive even with duties taken into account. Next time you're in the market, please let us know! We'd be more than happy to help :-)
I have to agree, I too wasn't sure of which way to unscrew the water connection. It took a few tries to get the wiggling issue fixed, but I finally got it to sit on the commode properly. Now I'll have my lunch and then tackle the remote 😁
God Bless You! Because of your video, I was able to install this thing without the help of my contractors (who were going to leave it until tomorrow, lol). Thanks!
I did too. Still wiggles a little - my mounting plate screws were so tight I couldn’t get them to go any further but did notice the black rubber things didn’t fold up like the video
@@tiffanycbromfield I have a different model (C5) but having the same issue with the seat wiggling. I've taken it off a few times, retightened the screws, but a few day later it is wiggling again. I don't want to over tighten it and break something.
This was a phenomenal video! Precise instructions and clear in communication! Thank you. Maybe mention you should put your hand over the seat before testing 🤣😂🤷🏻♀️
great job was able to install it easy with this unit. I would just say mounting the plate i got nervous over tightning the mounting plate but all was good.
I love these bidets. Just got back from Japan and loves the toilets. I have good handyman work and do all my own stuff, but if I get the heated seat and all the fancy power, I need to add an outlet behind my toilet. There are some cables and boxes nearby though, such as the fan, or the room behind. Then need to work on sheetrock skills lol. All seems it would be worth it to get one though! I'll chdkc your site out too
For the Toto S550e, is it supposed to feel loose once mounted to the toilet? Everything snaps in place as it should but it feels like there's a little bit of wobble left and right when compared to my other bidet seats like the brondell and biobidet which are firmly snug. The base mounting bracket seems really secure with no give at all, its just the toilet seat once mounted on it.
We do sometimes see some wiggle. It often depends more on the toilet and bidet combo than the bidet or toilet itself. You can always try a little mounting tape between the mounting plate and the toilet. We often find that helps to make things wiggle a bit less.
Mine feels loose also at the front when it's firmly locked in place at the back. It's a bit disappointing to have such a well-made seat with so much technology wiggle as it does at the front. Granted it's not a lot of wiggle, a half of an inch to an inch and once seated on it, the rubber pads on the bottom of the seat grips the front top of the rim of the toilet well enough that the seat doesn't move. Still being Toto's top model and this price I would expect it to be at least as firm as a properly mounted non-bidet seat. That all being said we'll see if it's bothersome or could lead to early wear issues or if I'm being persnickety.
Such a detailed video, very helpful!! Wanted to check if there would be any issues (or disadvantages) of fixing a elongated Toto seat washlet bidet to a round toilet?
Try unplugging it, and plugging it back in. If the problem continues, it could be a bad solenoid. Send us an email with your order number with us, and we'll get it taken care of for you right away.
Hi Daniel , that was super instructional thank you . Would it be possible to install the washlet seat without the water supply being connected to the toilet ? My toilet's water supply is located internally but I've got a spare one next to the toilet unit. Thank you !
If you're saying you have a spare water supply, yes, you could just run the bidet seat line to that instead of using a T. The trickest part is you may need an adaptor, as the threads will likely not be the same size. Assuming you can find the proper adaptor, you should be all set!
There's sadly no way to keep the light on at all the time. This is one item we are frequently bringing back to TOTO's attention. Hopefully one day they will change the way this feature works.
I have mine installed but the mounting plate with the rubber gaskets underneath does not tighten. As a result the seat moves. I have tried using pliers to hold it in place while I turn the screw but that does not work. Can you give me some advice? Thanks.
Can I use different screws for the seat as the black washer screw cover won’t fit down my skirted toilet as it has a little glaze overhang on one side? I know it needs a soft washer for the porcelain I just can’t get the bolt in the black washer to get down there. Also I have a commercial toilet so it’s not a usual tank it’s a pressurized tank so no water is seen it’s like a bladder inside do I still flush it to drain all the water before I do the plumbing install? THANK YOU SOOOO MUCH!
Thank you so much for this video, quick question, for this model can we add to it the autoflush kit? Not sure if the power cable for autoflush can be inserted in this model or other specific ones?
There are multiple versions of the S550e. If you did not purchase it with a washlet+ setup, there's a very high chance that you got a S550e that does not offer auto flushing. Reach out to our support team for details about getting one that will work for auto flushing :-)
I have same model, but the waterinlet where it connections to the main unit, the grey swivel thing is leaking. Do you happen to know how to take that piece apart? thank you very much
Sadly there's not a way to disassemble that part of the seat. In the past when this has been brought up, TOTO has requested that it be sent in for repair... Sorry for the bad news! :-/
Great question! This seat can be installed on practically any elongated toilet. Keep in mind that this seat comes in two trims: TOTO S550e WASHLET - Contemporary Trim - Elongated: www.manybidets.com/product/toto-s550e-washlet-contemporary-trim-elongated-toto-sw3056-toto-sw3056-01-toto-sw3056-12/ TOTO S550e WASHLET - Classic Trim - Elongated: www.manybidets.com/product/toto-s550e-washlet-classic-trim-elongated-toto-sw3054/ The differences between these trims is purely aesthetics.
You do not want to plug it in without the water running to the seat. When it turns on it will run a quick "start up" to make sure everything is working as it should which includes running water to the seat. If the water is not turned on it can cause issues. You need to have the water turned on before plugging the seat it!
Can you use this seat with a wall installed toilet seat ? Seems like the tube that connects to the water tank only made for old style toilets that are floor installed?
If you have access to your water inlet, there should not be a problem installing this on a wall hung toilet. However, it would hang over the side of the toilet so it would not look as nice as a fully washlet+ set up.
It's a great video, but this product seems stupidly complicated. Is there a bidet for this toilet that *doesn't* add an electric component? aside from not having access to power near a toilet, I'm also not going to stick 13A in a toilet seat...
Sure, you could check out the Saniwise non-electric elongated bidet seat or the Go-bidet attachment. Both are solid products that do not require electricity. Feel free to reach out to us if you would like more information.
It's a separate function. There are 2 things needed: 1. A washlet+ seat and toilet that's compatible with autoflush 2. The proper autoflush kit Auto flush is tricky, because it requires the seat and the toilet to communicate, and what's more, requires a configuration where the toilet can be flushed without use the flush lever or buttons. That's the reason you can't just pair any toilet with a TOTO washlet and get auto flushing. To learn more about washlet+ units, I highly recommend this video: ruclips.net/video/4OLs-_RTTrk/видео.html If you have other questions about washlet+ units, don't hesitate to ask!
Hello Claire, This is a fantastic question! It's also a hard question to answer, because we've found that it's hard to quantify wiggle. There's not a good way to make sure everyone is supplying the same force on the seat when trying to see how much it wiggles. For that reason, we recommend going to a local TOTO showroom, and seeing if they have your seat on display. If they do, see how much wiggle it has when comparing it to your own. You can find a TOTO showroom near you using this tool: www.totousa.com/find-a-showroom
Can you clarify exactly what you're looking to see? Are you asking that we take the seat apart and show you the internals, or something else? If you're looking to see the internals, can you share why? Generally speaking when it comes to repairs, we recommend looping in TOTO support to make sure that repairs are done properly.
@@ghost_rider221 I'm not positive about the S550e, but a lot of TOTO units in Japan are different than their US counterparts. I'm worried that if you follow the same layout that's in the US version of the seat, it may cause issues. I'd recommend reaching out to TOTO directly for assistance for this reason.
I had to return my TOTO washlet to Amazon as even after adjusting the mounting bracket it was sticking out the other end by a few inches. And i there was no space behind the mounting bracket as i had a one piece toilet. May be these are not meant for one piece toilets
Thanks for sharing! We absolutely do find, that in most cases bidet seats (or washlets) work better on two piece toilets than they do on one piece toilets. That being said, not all one piece toilets work poorly. Some work better than others. A really great way to pair a one piece toilet with a bidet and have it be a perfect match would be to get a washlet+ unit like these: ruclips.net/video/4OLs-_RTTrk/видео.html Thanks again for sharing!
I bought a toto s550e, but when I tried to put in the rubber mounting bolts, they wouldn't fit through the holes of the toilet. Either the holes in my toilet are too small, or they just were drilled in properly to begin with and taper in too much. Any suggestions? Is there an alternative bolt solution I can use to mount the seat that doesn't use the top mounting rubber bolts?
To my knowledge, the TOTO seat does not have any other bolt or sleeve options, but to date I've not heard of this issue. Can you email us pictures of the bolt holes in your toilet to support@manybidets.com
One solution and it's what I did was I mounted them from below. You have to squeeze the top of the rubber flange of the bolt into the holes while twisting as you're pushing them up. It takes a little doing but once you do one of the other one easier.
Yes, there is some play in the seat. If you're unsure if it's a normal amount of play, I'd highly recommend visiting your local TOTO showroom, and checking the units they have on display.
@@ManyBidets I will keep working on it. This one is installed in the tropics and I am having a hard time turning off the seat warmer. In the one I have back home it was also hard to lower the temp and time on the seat warmer.
You can reach us by chatting with us on live chat, emailing us at support@manybidets.com, calling us at 248-974-4030, or texting us. We'd be happy to help
The metal mounting bracket (Part A-9 in the instruction book ) has a finished rounded side and the other side is flat. Does it matter which side faces down the grove?
I'm having trouble with the rubber mounting sleeves for the bracket, whenever I tighten the screws it pulls the sleeve up through the holes and the whole seat is really wobbly and janky. I have a toto toilet made for washlet plus so I'm not sure if I just have a messed up sleeve. Any ideas?
The s550e can install on most elongated toilets. There are some exceptions, but if you have a toilet you are trying to pair a bidet seat with feel free to reach out and we can take a look at your options.
Thank you for the video guide. A problem that I am facing is that the top of the T connector screws in only about halfway up the flush tank’s inlet pipe, leaving a gap of about an inch on the thread. As a result, when I turn on the water supply, there’s a leak from that spot. The two other connections of the T namely the bottom connection to the water supply and the side connection to the bidet seat are both fine, with no leaks, snug fits. I just can’t seem to get the top connection from the T into the flush tank right, it’s leaking. What am I doing wrong?
Almost every time that we run into leaking from that area of the T, it has to do with the fact that the rubber washer that should be in the top of the T is not. Can you unscrew the T, and check to make sure that the rubber washer is in fact in place? The T should not screw up onto the thread all the way, so that part is not a problem thankfully. Let me know if this does not resolve your issue.
@@ManyBidets Thanks for the reply. I checked the T and the washer on the top is indeed there, and there does not seem to be any visible defect in it. In order to rule out the possibility of what you suggested, I tried to connect the main water line directly with the flush tank (bypassing the T altogether), and I still found it leaking. What could be causing it to leak, I wonder? A friend suggested using plumber's tape to stop the leak, but the Toto installation manual said not to use tape (as far as I can remember). If using the tape solves the leak problem, I am happy to try it, although I have never used it before.
@@Palamon69 Good troubleshooting! Eliminating the new element as a test was a very good idea. Finding that the problem continues if we go down this route indicates to me that we're dealing with a change in the setup. i.e. I think maybe the pipe coming out of the toilet got cross threaded, and that's leading to issues. Replacing that part might be your next best step. Plumbers tape might work, but you're right, TOTO recommends not using it.
@@ManyBidets I mean like the physical wall mount plate, I already know how to use everything but guests don't. I just need the little plate to put on the wall
@@isaacm6560 One should have come with your seat. If you don't have it, you would want to reach out to TOTO directly for that. They can be reached at: custservice@toto.com or you can call them at: 888-295-8134 between the hours of 9am-5pm PST Monday through Friday.
That's not a toilet, that's a wall hanger that a toilet goes onto... Good news is that most toilets that would mount to this wall hanger will work with the S550e, but you will need a water supply and power source to connect the seat to
Hey so i installed one of these on a wall hung geberit concealed cistern toilet and it works fine when you press your hand on toilet to engage weight sensor but does not function while sitting in it got any clue why that would be
When we've seen this before, it's been due to the IR signal not making it to the seat. When you're seated, you block it more than when you're standing to test it. You might want to consider one with a RF remote so the signal can't be blocked, like the Eco Nova bidet seat: www.manybidets.com/product/eco-nova-bidet-seat/
I'm looking for a seat to fit a really small toilet bowl. The thing that has caused fit problems with all the bidets that I've tried is the nozzle guard. On this one, it seems like the guard is very close to the seat opening. Is this the case? Are there other Toto models like this for round toilets?
Are you saying the bidet seat has to sit far enough back that the nozzle guard hits the bowl, and the seat won't mount properly? Do you have the make and model of your toilet handy?
@@ManyBidets Yeah. Basically, there's room enough between the tank and the bidet, but the guard blocks me from moving the seat back enough. Tried a Clean Touch 2100r, a Brondell Swash 1400 and a Vovo Stylement. My toilet is an American Standard Cadet 3 round. The inner rim of the bowl only measures 12" front to back, so I'd need a bidet with at most 11 1/2" from back of the guard to inner front rim of the seat.
@@luct6038 If you tried the round version of the Swash 1400, I don’t have any seats that will fit any better, as that's one of the smallest bidet seats on the market...
@@ManyBidets Right, so from back of guard to front of seat, the elongated Toto is longer than an elongated Swash (I'm looking for round, but since the model in the video is elongated)? The Cadet 3 must be really short, since there isn't mention of this kind of problem elsewhere online. Thanks for replying!
We don't... For that part you'll want to reach out to TOTO directly. They can be reached at: custservice@toto.com or you can call them at: 888-295-8134 between the hours of 9am-5pm PST Monday through Friday.
Using an extension cord is just fine. Make sure it's at least 14 gauge, and make sure that where the bidet seat and extension cord connect is not resting on the ground.
It has auto open and close built into it. If you want auto flush, you need to get the washlet+ version of this seat and pair it with a washlet+ toilet. Reach out to us if you'd like more details!!
@@rogertran2773 We sell every single TOTO product, and are an authorized retailer as well! You can reach us by chatting with us on live chat, emailing us at support@manybidets.com, or calling us at 248-974-4030.
Nearly all our customers install these on their own in about 15 to 30 minutes. If you decide to hire someone to do the install, we recommend a handy person, as they will be less expensive than a plumber, and should not have any issues doing the installation.
I am not sure what the electrical requirements are in the Philippines, but TOTO does make seats in 220v. You would need to find someone that supplies to the Philippines though. We currently do not.
Welp, on step 2, I guess I'm done because the hose that was supposed to go from the water supply to the T connector broke as soon as it had to be bent in any kind of way. (18 years old). Guess I'll be using the guest bathroom for a while. 🤦♀️
Sounds like it became brittle over time but the good news is those waterline hoses are fairly inexpensive and easy to find at any local hardware store! Good luck!
The premist is designed to help keep feces from sticking to the bowl. TOTO makes an assumption that if feces is entering the toilet, the seat is down. Due to this, premist only runs when the seat is down.
@@ManyBidets thanks for the response, i think it is such a design flaw. What if im a dude who auto opens seat often? when i put the seat down it wont auto mist? kinda weird they didnt inclue as an option or something....
@@azn697 But when you're lifting the seat, it's to pee while standing correct? TOTO does not believe premist is needed in this case, and I tend to agree. Please share if I'm missing something.
@@ManyBidets i guess the problem is, when i auto lift the seat up, then manual put it down, it wont premist at that point. it will only premist if only the lid auto opens.
Thank you for the detailed instructions. I’ve been struggling to get the rubber mounting grommets to insert through the holes in the toilet. I’ve tried to wet and even Vaseline the grommets but the fit is too tight to allow the first round section to make it through the porcelain. I’ve tried to use the screw inserted lightly into the rubber grommet from the bottom side to try and pull it down from underneath, still to tight to get it to insert. Can the rubber mount grommets be heated in hot water to see if that softens them up enough to insert through the porcelain? How about an alternative mount solution? Thx
Same problem here...I have tried the alternative method using the screw but it's not working either. Looks like I'm going to need a bigger hole in the porcelain
The TOTO Neorest has the most space to sit on the seat out of all the bidets. But if you aren't looking for a full toilet, the TOTO S500e/S550e or Cascade 3000 are good bidet seat options.
Hello, i am sorry to hear you are having trouble with the set up. Make sure the water inlet is opened back up after the initial install. If you are still having trouble, you can reach out to support@totousa.com for further trouble shooting.
A long time ago I would have said the same thing, however we see all kind of things these days! We typically recommend they be 12" up from the floor when someone is adding one to their bathroom.
You will get a good look at the remote and wall mount in this video: ruclips.net/video/LYwL7oZ5uwo/видео.htmlsi=gha-w6sP070uu3iy&t=417 The wall mount is screwed into the wall and the remote itself can be secured to the wall mount with a small screw at the bottom of the remote. You may need to remove this screw first in order to remove the remote from the bracket.
@@ManyBidets thank you! Found it, got the remote un-mounted and our programming issue sorted. For some reason I just couldn't see that little screw on the bottom. Sigh.
Yes it is! :-) We have a tool that goes sits between the plug and the bidet seat cord that gives us amp and watt readouts so we can see how much energy is consumed during different functions. The design of this tool was not overly well thought out. We had to install the plug upside down so the tool's readout was right side up :)
"Everything you could possibly need to know" Mr Daniel Johnson should definitely include how to "perform a reset." I guarantee at some time a Toto Washlet Owner "will need to know how to perform a reset" sometime during the lifetime ownership of the unit. This part is totally and completely 100 one hundred percent omitted and not addressed at all. Please address this point and why you've chosen to omit it?
Hello John, Thanks for sharing your concern. This video is particularly about installing the seat, not about the other aspects of the seat. We did not see resetting the seat as part of the installation process, but it was a topic that was on our to-shoot list before you brought it up. As you stated; "sometime during the lifetime ownership of the unit". While we agree, that's not what this video aims to over. If we covered everything a TOTO owner needed to know over the lifespan of owning the seat in an installation video, it would be so long, no one would watch it. That being said, while we try to cover everything someone is looking for in a video, we have stopped saying "everything you could possibly need to know", because we are human, and sometimes we miss things. In this case, it was something intentionally left out, because this video is about installation, not about troubleshooting.
Thanks for sharing your thoughts. This is not a video about TOTO toilets nor is there anywhere that we claim that this video is about TOTO toilets. This is about a TOTO SEAT, the S550e Washlet, being installed on a STANDARD toilet. For that reason we didn't even install it on a TOTO toilet in an effort to show that it could be installed on nearly any toilet. So yes, if you expected this to be an install video for a TOTO toilet, I could see how you'd be disappointed.
You are awesome and you made me, a 71 year old woman with RA, look awesome too! I watched this a couple of times and never went to the instructions in the packet. Thank you so much!!!!
So glad to hear this! You did great!
Good video. Made the install pretty painless. Also kudos for having a clean toilet. Came across another video where the presenter didn’t bother to clean the stains. It’s the attention to detail that counts.
Thanks for watching! We are thrilled the install went well!
I first saw a bidet when I was sent to Okinawa, Japan in the US Marines. When I came back to America people were going crazy over toilet paper. I bought my family the same buddy by toto I saw when I was there. Life saver.
Glad to hear it! Next time you're in the market, hit us up! We'll make sure you get a great price!!
It's like you come back home from Japan and you're like.. Man.. Wtf.. Our bathrooms suck hehehe.. Then we buy this
Yeah, the Japanese are so far ahead of us in toilets and other things. USMC is the best. Thanks for your service!
Great video, I was going to call someone to do it for me, but it’s easier than expected thanks to your visual guide.
Glad to hear it helped! Next time you're in the market, reach out! :-)
My bidet gets here today and now I feel 100% prepared to install it. You guys rule, next time I need anything I'm ordering from you!!
So glad to hear it!
There is nothing like a clear and visual presentation to help in the installation. Simply being able to see which direction you were unscrewing the water connection made all the difference for me, as the plumber really tightened that connection down snugly and I always get confused as to which direction to unscrew upside down connections. The inly thing stopping me from purchasing from you directly is that I live in Canada - but you really are doing a service here!
Thanks for the kind words! We do ship to Canada, and can often be very price competitive even with duties taken into account. Next time you're in the market, please let us know! We'd be more than happy to help :-)
I have to agree, I too wasn't sure of which way to unscrew the water connection. It took a few tries to get the wiggling issue fixed, but I finally got it to sit on the commode properly. Now I'll have my lunch and then tackle the remote 😁
God Bless You! Because of your video, I was able to install this thing without the help of my contractors (who were going to leave it until tomorrow, lol). Thanks!
Glad to hear it! :-)
This helped me to install my first ever bidet all by myself! Thank you for all the explanations!
Glad to hear it! Next time you're in the market, reach out!
Excellent presentation. I was so happy to know about the seat sensor. You saved me a call to the plumber, Thank you.
Glad to hear it! Next time you're in the market, let us know!!
These instructions were perfect! I installed it alone… feeling pretty proud of myself 😆
Glad to hear it! Next time you're in the market, don't hesitate to reach out!!
I did too. Still wiggles a little - my mounting plate screws were so tight I couldn’t get them to go any further but did notice the black rubber things didn’t fold up like the video
@@tiffanycbromfield I have a different model (C5) but having the same issue with the seat wiggling. I've taken it off a few times, retightened the screws, but a few day later it is wiggling again. I don't want to over tighten it and break something.
Excellent tutorial, Clear and easy to understand. Bravo!
Thanks so much for the kind words! Next time you're in the market, let us know!
This was a phenomenal video! Precise instructions and clear in communication! Thank you. Maybe mention you should put your hand over the seat before testing 🤣😂🤷🏻♀️
Great tip! Next time you're in the market, feel free to reach out!!
😂 They probably needed to access a RUclips video to help them install it & charge you $$$.
Thanks! I just bought a similar Toto and you make installation look so easy.
Thanks for watching!
Thanks so much for taking time to make this video. Unpacking it was the hardest part.
Glad to hear it! I hope you love your seat!
great job was able to install it easy with this unit. I would just say mounting the plate i got nervous over tightning the mounting plate but all was good.
Very helpful thank you, this video let me see if the washlet could fit my toilet and prepare for when it gets here.
Thank you so much for the kind words!!
Thank you for such thorough instructions! Very helpful and informative.
Glad to hear it! Next time you're in the market, please don't hesitate to reach out!
I love these bidets. Just got back from Japan and loves the toilets. I have good handyman work and do all my own stuff, but if I get the heated seat and all the fancy power, I need to add an outlet behind my toilet. There are some cables and boxes nearby though, such as the fan, or the room behind. Then need to work on sheetrock skills lol. All seems it would be worth it to get one though! I'll chdkc your site out too
Bidets are game changers! Let us know if you have any questions!
This video is great, explains it well, and I was laughing at how you were eye level with the toilet seat somehow. Studio magic.
Thanks for the kind words!! Next time you're in the market, let me know!
Helped me out very detailed quick and easy. With some minor fitting and common sense it went smoothly 👍 👌 🙂
Glad it helped! Let me know if you need anything else down the road!
@@ManyBidets rncboivideo o
For the Toto S550e, is it supposed to feel loose once mounted to the toilet? Everything snaps in place as it should but it feels like there's a little bit of wobble left and right when compared to my other bidet seats like the brondell and biobidet which are firmly snug. The base mounting bracket seems really secure with no give at all, its just the toilet seat once mounted on it.
We do sometimes see some wiggle. It often depends more on the toilet and bidet combo than the bidet or toilet itself. You can always try a little mounting tape between the mounting plate and the toilet. We often find that helps to make things wiggle a bit less.
Mine feels loose also at the front when it's firmly locked in place at the back. It's a bit disappointing to have such a well-made seat with so much technology wiggle as it does at the front. Granted it's not a lot of wiggle, a half of an inch to an inch and once seated on it, the rubber pads on the bottom of the seat grips the front top of the rim of the toilet well enough that the seat doesn't move. Still being Toto's top model and this price I would expect it to be at least as firm as a properly mounted non-bidet seat. That all being said we'll see if it's bothersome or could lead to early wear issues or if I'm being persnickety.
Mine is also very loose feeling. It's too much slop. Drives me crazy! I can't imagine this wobble being acceptable in Japan.
Thanks for the video!
Such a detailed video, very helpful!!
Wanted to check if there would be any issues (or disadvantages) of fixing a elongated Toto seat washlet bidet to a round toilet?
You would have some overhang on the front since the seat would be longer than the bowl and the seat bumpers may not sit correctly on the bowl.
You solved my remote problem with your video 🎉😅
Glad to hear it! Let me know next time you're in the market!!
Thanks for the great installation guide! A lot dealing then the official one.
Thank you for saying that! We're happy to help.
Thank you. That was fast and easy. 👌🏼
Thanks for letting us know!
Thanks for the great video. I installed the seat smoothly. However, I turned the water back on and it won’t stop running in the tank. Any tips?
Try unplugging it, and plugging it back in. If the problem continues, it could be a bad solenoid. Send us an email with your order number with us, and we'll get it taken care of for you right away.
Hi Daniel , that was super instructional thank you . Would it be possible to install the washlet seat without the water supply being connected to the toilet ? My toilet's water supply is located internally but I've got a spare one next to the toilet unit. Thank you !
If you're saying you have a spare water supply, yes, you could just run the bidet seat line to that instead of using a T. The trickest part is you may need an adaptor, as the threads will likely not be the same size. Assuming you can find the proper adaptor, you should be all set!
@@ManyBidets Thank you !!
Awesome job making this video!
Thanks for the kind words! Next time you're in the market, let us know!!
Great explanation.🙂
Thank you!
The Manual also has exact detentions to set the mounting plate so you cant mess up
You're right! Thanks for sharing!
How do i keep the bowl light on at all times?
There's sadly no way to keep the light on at all the time. This is one item we are frequently bringing back to TOTO's attention. Hopefully one day they will change the way this feature works.
I have mine installed but the mounting plate with the rubber gaskets underneath does not tighten. As a result the seat moves. I have tried using pliers to hold it in place while I turn the screw but that does not work. Can you give me some advice? Thanks.
Is the rubber sleeve spinning when the screw spins? Have you put a washer down on top of the rubber sleeve before inserting the screw into the sleeve?
Thank you for this great video!
Glad to hear it! Thanks for the feedback :-) Next time you're in the market for a bidet, hit us up!!
Can I use different screws for the seat as the black washer screw cover won’t fit down my skirted toilet as it has a little glaze overhang on one side? I know it needs a soft washer for the porcelain I just can’t get the bolt in the black washer to get down there. Also I have a commercial toilet so it’s not a usual tank it’s a pressurized tank so no water is seen it’s like a bladder inside do I still flush it to drain all the water before I do the plumbing install? THANK YOU SOOOO MUCH!
You should be able to use a top mounting bolt set. In fact, you might be able to reuse the existing ones that came with your toilet.
It really helps!
Glad to hear it! Next time you're in the market, let me know!
Thank you so much for this video, quick question, for this model can we add to it the autoflush kit? Not sure if the power cable for autoflush can be inserted in this model or other specific ones?
There are multiple versions of the S550e. If you did not purchase it with a washlet+ setup, there's a very high chance that you got a S550e that does not offer auto flushing. Reach out to our support team for details about getting one that will work for auto flushing :-)
@@ManyBidets thank you! 😊🙏
@@ps4account674 You are very welcome! Thank you!
How do you remove that sticker on the lid?
You should be able simply peel it off.
Would you need an extension cord if you don't have an outlet right next to the toilet?
The power cord is 4 feet long, so assuming your outlet is within that range, you should be fine!
I have same model, but the waterinlet where it connections to the main unit, the grey swivel thing is leaking. Do you happen to know how to take that piece apart? thank you very much
Sadly there's not a way to disassemble that part of the seat. In the past when this has been brought up, TOTO has requested that it be sent in for repair... Sorry for the bad news! :-/
Can this bidet be installed on any elongated toilet or does it have to be a special toilet? Thanks
Great question! This seat can be installed on practically any elongated toilet. Keep in mind that this seat comes in two trims:
TOTO S550e WASHLET - Contemporary Trim - Elongated: www.manybidets.com/product/toto-s550e-washlet-contemporary-trim-elongated-toto-sw3056-toto-sw3056-01-toto-sw3056-12/
TOTO S550e WASHLET - Classic Trim - Elongated: www.manybidets.com/product/toto-s550e-washlet-classic-trim-elongated-toto-sw3054/
The differences between these trims is purely aesthetics.
Is it okay to plug in the bidet without the water hooked up to ensure it boots up/works?
You do not want to plug it in without the water running to the seat. When it turns on it will run a quick "start up" to make sure everything is working as it should which includes running water to the seat. If the water is not turned on it can cause issues. You need to have the water turned on before plugging the seat it!
Can you use this seat with a wall installed toilet seat ? Seems like the tube that connects to the water tank only made for old style toilets that are floor installed?
If you have access to your water inlet, there should not be a problem installing this on a wall hung toilet. However, it would hang over the side of the toilet so it would not look as nice as a fully washlet+ set up.
Nicely done.
Thanks so much! If you need one, let us know!
It's a great video, but this product seems stupidly complicated. Is there a bidet for this toilet that *doesn't* add an electric component? aside from not having access to power near a toilet, I'm also not going to stick 13A in a toilet seat...
Sure, you could check out the Saniwise non-electric elongated bidet seat or the Go-bidet attachment. Both are solid products that do not require electricity. Feel free to reach out to us if you would like more information.
Do all Toto seats fit on the same mounting bracket? I have a E 200 and want to replace it. Thanks
They do not, but ANY bidet seat you purchase from us comes with all the hardware you need for install, so you need not worry about that!
Great video! Does the S550e allow for auto-flush? Or is that a separate function? Many thanks!
It's a separate function. There are 2 things needed:
1. A washlet+ seat and toilet that's compatible with autoflush
2. The proper autoflush kit
Auto flush is tricky, because it requires the seat and the toilet to communicate, and what's more, requires a configuration where the toilet can be flushed without use the flush lever or buttons. That's the reason you can't just pair any toilet with a TOTO washlet and get auto flushing. To learn more about washlet+ units, I highly recommend this video: ruclips.net/video/4OLs-_RTTrk/видео.html
If you have other questions about washlet+ units, don't hesitate to ask!
How much wiggle is the seat supposed to have side to side?
Hello Claire,
This is a fantastic question! It's also a hard question to answer, because we've found that it's hard to quantify wiggle. There's not a good way to make sure everyone is supplying the same force on the seat when trying to see how much it wiggles. For that reason, we recommend going to a local TOTO showroom, and seeing if they have your seat on display. If they do, see how much wiggle it has when comparing it to your own. You can find a TOTO showroom near you using this tool: www.totousa.com/find-a-showroom
Great video. Thank you.
Thank you! We appreciate you saying that! If you have any questions reach out to us and we'll be happy to help.
Can I get a replacement of the remote if ever it get flushed into the toilet?
Yes you can!
Can you pls explain why the 4 protruding bumpers on the bottom of the seat are different depth ?
The different heights are to help with the flexibility of the seat as someone sits on it. It helps to absorb the stress of the users weight.
@@ManyBidets thanks a lot
Is the seat heated? Is there a drying function after washing and is that heated?
The seat is heated! It also drys after the wash. Wash and dry are also heated.
need the inside view of the working water lines and the routes for each one
Can you clarify exactly what you're looking to see? Are you asking that we take the seat apart and show you the internals, or something else? If you're looking to see the internals, can you share why? Generally speaking when it comes to repairs, we recommend looping in TOTO support to make sure that repairs are done properly.
@@ManyBidets i was wanting to see where the water lines connect mine has about 4 lines inside and need to see what outlet they connect to
just to add i actually bought my toto in japan not sure if that makes any difference
@@ghost_rider221 I'm not positive about the S550e, but a lot of TOTO units in Japan are different than their US counterparts. I'm worried that if you follow the same layout that's in the US version of the seat, it may cause issues. I'd recommend reaching out to TOTO directly for assistance for this reason.
Hi, do you know what kind of flush valve can fit the auto flush kit?
Reach out to us at Support@manybidets.com and we can dig into this and see what you would need.
question: is the water warm? or only cold?
It heats the water in the seat itself, and offers unlimited warm water.
@@ManyBidets Wonderful :)
I had to return my TOTO washlet to Amazon as even after adjusting the mounting bracket it was sticking out the other end by a few inches. And i there was no space behind the mounting bracket as i had a one piece toilet. May be these are not meant for one piece toilets
Thanks for sharing! We absolutely do find, that in most cases bidet seats (or washlets) work better on two piece toilets than they do on one piece toilets. That being said, not all one piece toilets work poorly. Some work better than others. A really great way to pair a one piece toilet with a bidet and have it be a perfect match would be to get a washlet+ unit like these: ruclips.net/video/4OLs-_RTTrk/видео.html Thanks again for sharing!
I bought a toto s550e, but when I tried to put in the rubber mounting bolts, they wouldn't fit through the holes of the toilet. Either the holes in my toilet are too small, or they just were drilled in properly to begin with and taper in too much. Any suggestions? Is there an alternative bolt solution I can use to mount the seat that doesn't use the top mounting rubber bolts?
To my knowledge, the TOTO seat does not have any other bolt or sleeve options, but to date I've not heard of this issue. Can you email us pictures of the bolt holes in your toilet to support@manybidets.com
One solution and it's what I did was I mounted them from below. You have to squeeze the top of the rubber flange of the bolt into the holes while twisting as you're pushing them up. It takes a little doing but once you do one of the other one easier.
So helpful! Thank you!!
You are very welcome! Thank you! Next time you're in the market, let us know!
I am loving my s550e but I would really like the auto flush feature. Is that something I can add on or do I need a different s550e?
Is it part of a washlet+ system?
Does the nightlight light up the bowl?
Yes, the night light is designed to light up the inside of the toilet bowl.
I just have mine installed but the seat wobbles. It is normal?
Yes, there is some play in the seat. If you're unsure if it's a normal amount of play, I'd highly recommend visiting your local TOTO showroom, and checking the units they have on display.
What seat is best for a Toto right Height toilet? Is there a way to attach grab bars to a Right Height Toto with a bidet seat/
Thanks for reaching out! To accurately help you could you share the SKU# (the product number) or more information on the model you are asking about?
Did you ever produce a video for programming the washlet and remote? I have a 500e and the Toto manual is pretty confusing.
It's on our short list!! Thanks for suggesting it!
@@ManyBidets I will keep working on it. This one is installed in the tropics and I am having a hard time turning off the seat warmer. In the one I have back home it was also hard to lower the temp and time on the seat warmer.
I moved and have lost my remote and mounting plate can I purchase one from you?
You can reach us by chatting with us on live chat, emailing us at support@manybidets.com, calling us at 248-974-4030, or texting us. We'd be happy to help
The metal mounting bracket (Part A-9 in the instruction book ) has a finished rounded side and the other side is flat. Does it matter which side faces down the grove?
We've installed them both ways, and never had any trouble :-)
I'm having trouble with the rubber mounting sleeves for the bracket, whenever I tighten the screws it pulls the sleeve up through the holes and the whole seat is really wobbly and janky. I have a toto toilet made for washlet plus so I'm not sure if I just have a messed up sleeve. Any ideas?
It should have come with a washer that sits on top of the rubber sleeve. Are you using that washer?
Can be done with any toilet?
The s550e can install on most elongated toilets. There are some exceptions, but if you have a toilet you are trying to pair a bidet seat with feel free to reach out and we can take a look at your options.
Thank you for the video guide. A problem that I am facing is that the top of the T connector screws in only about halfway up the flush tank’s inlet pipe, leaving a gap of about an inch on the thread. As a result, when I turn on the water supply, there’s a leak from that spot. The two other connections of the T namely the bottom connection to the water supply and the side connection to the bidet seat are both fine, with no leaks, snug fits. I just can’t seem to get the top connection from the T into the flush tank right, it’s leaking. What am I doing wrong?
Almost every time that we run into leaking from that area of the T, it has to do with the fact that the rubber washer that should be in the top of the T is not. Can you unscrew the T, and check to make sure that the rubber washer is in fact in place? The T should not screw up onto the thread all the way, so that part is not a problem thankfully. Let me know if this does not resolve your issue.
@@ManyBidets Thanks for the reply. I checked the T and the washer on the top is indeed there, and there does not seem to be any visible defect in it. In order to rule out the possibility of what you suggested, I tried to connect the main water line directly with the flush tank (bypassing the T altogether), and I still found it leaking. What could be causing it to leak, I wonder? A friend suggested using plumber's tape to stop the leak, but the Toto installation manual said not to use tape (as far as I can remember). If using the tape solves the leak problem, I am happy to try it, although I have never used it before.
@@Palamon69 Good troubleshooting! Eliminating the new element as a test was a very good idea. Finding that the problem continues if we go down this route indicates to me that we're dealing with a change in the setup. i.e. I think maybe the pipe coming out of the toilet got cross threaded, and that's leading to issues. Replacing that part might be your next best step. Plumbers tape might work, but you're right, TOTO recommends not using it.
Any idea where I can get that remote control operation guide?
Watch this!! ruclips.net/p/PLJHN2nUk70rcXWfbxEPiPzHkkzLJMBbkA Of course, if you have any questions, let us know! :-)
@@ManyBidets I mean like the physical wall mount plate, I already know how to use everything but guests don't. I just need the little plate to put on the wall
@@isaacm6560 One should have come with your seat. If you don't have it, you would want to reach out to TOTO directly for that. They can be reached at: custservice@toto.com or you can call them at: 888-295-8134 between the hours of 9am-5pm PST Monday through Friday.
Very helpful thank you!
I'm very glad to hear it!! Next time you are in the market, let us know!!
How do I install this on a wall hung toilet? Model wt173m
That's not a toilet, that's a wall hanger that a toilet goes onto... Good news is that most toilets that would mount to this wall hanger will work with the S550e, but you will need a water supply and power source to connect the seat to
Hey so i installed one of these on a wall hung geberit concealed cistern toilet and it works fine when you press your hand on toilet to engage weight sensor but does not function while sitting in it got any clue why that would be
When we've seen this before, it's been due to the IR signal not making it to the seat. When you're seated, you block it more than when you're standing to test it. You might want to consider one with a RF remote so the signal can't be blocked, like the Eco Nova bidet seat: www.manybidets.com/product/eco-nova-bidet-seat/
I'm looking for a seat to fit a really small toilet bowl. The thing that has caused fit problems with all the bidets that I've tried is the nozzle guard. On this one, it seems like the guard is very close to the seat opening. Is this the case? Are there other Toto models like this for round toilets?
Are you saying the bidet seat has to sit far enough back that the nozzle guard hits the bowl, and the seat won't mount properly? Do you have the make and model of your toilet handy?
@@ManyBidets Yeah. Basically, there's room enough between the tank and the bidet, but the guard blocks me from moving the seat back enough. Tried a Clean Touch 2100r, a Brondell Swash 1400 and a Vovo Stylement. My toilet is an American Standard Cadet 3 round. The inner rim of the bowl only measures 12" front to back, so I'd need a bidet with at most 11 1/2" from back of the guard to inner front rim of the seat.
@@luct6038 If you tried the round version of the Swash 1400, I don’t have any seats that will fit any better, as that's one of the smallest bidet seats on the market...
@@ManyBidets Right, so from back of guard to front of seat, the elongated Toto is longer than an elongated Swash (I'm looking for round, but since the model in the video is elongated)? The Cadet 3 must be really short, since there isn't mention of this kind of problem elsewhere online.
Thanks for replying!
do you guys sell the plastic t-connector? mine is metal and it is leaking. Mine is also TOTO. SW584
We don't... For that part you'll want to reach out to TOTO directly. They can be reached at: custservice@toto.com or you can call them at: 888-295-8134 between the hours of 9am-5pm PST Monday through Friday.
Hello, how does work hot water?
It uses a built in water heater to heat the water. This does mean you need an electrical outlet to plug the seat into however.
Can I use an extension cord with this?
Using an extension cord is just fine. Make sure it's at least 14 gauge, and make sure that where the bidet seat and extension cord connect is not resting on the ground.
Thank you
To hide the hose point the tee to behind the toilet, and take the hose around and come back to the tee
Good tip!
Thank you sir .
You are very welcome! Thank you! Next time you're in the market, reach out!!
Does the this model have an air dryer?
Yes it does! One of the best on the market!
Does it come with an automatic flush and lid closer?
It has auto open and close built into it. If you want auto flush, you need to get the washlet+ version of this seat and pair it with a washlet+ toilet. Reach out to us if you'd like more details!!
@@ManyBidets thank you. Can I purchase through your company or I need to go through ToTO?
@@rogertran2773 We sell every single TOTO product, and are an authorized retailer as well! You can reach us by chatting with us on live chat, emailing us at support@manybidets.com, or calling us at 248-974-4030.
Is it 220 v or 110v? and how to use with 220v?
Since we are in the USA, we only have access to 110 volt seats...
Thank you. Very informative. If we purchase from you, how can we get this installed ?
Nearly all our customers install these on their own in about 15 to 30 minutes. If you decide to hire someone to do the install, we recommend a handy person, as they will be less expensive than a plumber, and should not have any issues doing the installation.
You're so awesome and amazing 👏
Thanks so much for the kind words! Let us know next time you're in the market!!
Does this work in the Philippines
I am not sure what the electrical requirements are in the Philippines, but TOTO does make seats in 220v. You would need to find someone that supplies to the Philippines though. We currently do not.
Welp, on step 2, I guess I'm done because the hose that was supposed to go from the water supply to the T connector broke as soon as it had to be bent in any kind of way. (18 years old). Guess I'll be using the guest bathroom for a while. 🤦♀️
Sounds like it became brittle over time but the good news is those waterline hoses are fairly inexpensive and easy to find at any local hardware store! Good luck!
does anyone know why the auto premist only activiates when the seat is down?
The premist is designed to help keep feces from sticking to the bowl. TOTO makes an assumption that if feces is entering the toilet, the seat is down. Due to this, premist only runs when the seat is down.
@@ManyBidets thanks for the response, i think it is such a design flaw. What if im a dude who auto opens seat often? when i put the seat down it wont auto mist? kinda weird they didnt inclue as an option or something....
sitting on the seat after i put the seat down doesn't appear to trigger the mist either?
@@azn697 But when you're lifting the seat, it's to pee while standing correct? TOTO does not believe premist is needed in this case, and I tend to agree. Please share if I'm missing something.
@@ManyBidets i guess the problem is, when i auto lift the seat up, then manual put it down, it wont premist at that point. it will only premist if only the lid auto opens.
Thank you for the detailed instructions. I’ve been struggling to get the rubber mounting grommets to insert through the holes in the toilet. I’ve tried to wet and even Vaseline the grommets but the fit is too tight to allow the first round section to make it through the porcelain. I’ve tried to use the screw inserted lightly into the rubber grommet from the bottom side to try and pull it down from underneath, still to tight to get it to insert. Can the rubber mount grommets be heated in hot water to see if that softens them up enough to insert through the porcelain? How about an alternative mount solution? Thx
Have you tried this method? ruclips.net/video/-rYflvIHfYQ/видео.html It's what we've found works best when they are really tight
Same problem here...I have tried the alternative method using the screw but it's not working either. Looks like I'm going to need a bigger hole in the porcelain
Who makes the largest bidet seat
The TOTO Neorest has the most space to sit on the seat out of all the bidets. But if you aren't looking for a full toilet, the TOTO S500e/S550e or Cascade 3000 are good bidet seat options.
My T connector keeps leaking even with hand tightening 😕
If you look at the threads on the T, and where the T connects, do either ends look stripped?
🙏❤️🙏👨🏻🎓📚📖👍🏽👍🏽👍🏽👏👏👏 Many Many Thanks 🙏
Doesn’t work setup and every thing wand comes out pressure on the seat but no water
Hello, i am sorry to hear you are having trouble with the set up. Make sure the water inlet is opened back up after the initial install. If you are still having trouble, you can reach out to support@totousa.com for further trouble shooting.
But i dont have an outlet next to my toilet!!!
Time to call an electrician! :-) We also find that a lot of people run extension cords till they are able to get an outlet next to the toilet.
I’ve never seen a bathroom with an electric outlet near the floor
A long time ago I would have said the same thing, however we see all kind of things these days! We typically recommend they be 12" up from the floor when someone is adding one to their bathroom.
Came here to figure out how to unmount the remote. And… you don’t show the mounting of the remote. :(
You will get a good look at the remote and wall mount in this video: ruclips.net/video/LYwL7oZ5uwo/видео.htmlsi=gha-w6sP070uu3iy&t=417
The wall mount is screwed into the wall and the remote itself can be secured to the wall mount with a small screw at the bottom of the remote. You may need to remove this screw first in order to remove the remote from the bracket.
@@ManyBidets thank you! Found it, got the remote un-mounted and our programming issue sorted. For some reason I just couldn't see that little screw on the bottom. Sigh.
@@uvcrwjjfdsjew Glad you got it sorted out!
Great
Thanks!
Your electric plug is installed upside down!
Yes it is! :-) We have a tool that goes sits between the plug and the bidet seat cord that gives us amp and watt readouts so we can see how much energy is consumed during different functions. The design of this tool was not overly well thought out. We had to install the plug upside down so the tool's readout was right side up :)
"Everything you could possibly need to know" Mr Daniel Johnson should definitely include how to "perform a reset." I guarantee at some time a Toto Washlet Owner "will need to know how to perform a reset" sometime during the lifetime ownership of the unit. This part is totally and completely 100 one hundred percent omitted and not addressed at all. Please address this point and why you've chosen to omit it?
Hello John, Thanks for sharing your concern. This video is particularly about installing the seat, not about the other aspects of the seat. We did not see resetting the seat as part of the installation process, but it was a topic that was on our to-shoot list before you brought it up. As you stated; "sometime during the lifetime ownership of the unit". While we agree, that's not what this video aims to over. If we covered everything a TOTO owner needed to know over the lifespan of owning the seat in an installation video, it would be so long, no one would watch it. That being said, while we try to cover everything someone is looking for in a video, we have stopped saying "everything you could possibly need to know", because we are human, and sometimes we miss things. In this case, it was something intentionally left out, because this video is about installation, not about troubleshooting.
This video sucks...most Toto toilets water supply are located inside the bottom of the tank where the toilet has to be disassembled from tank
Thanks for sharing your thoughts. This is not a video about TOTO toilets nor is there anywhere that we claim that this video is about TOTO toilets. This is about a TOTO SEAT, the S550e Washlet, being installed on a STANDARD toilet. For that reason we didn't even install it on a TOTO toilet in an effort to show that it could be installed on nearly any toilet. So yes, if you expected this to be an install video for a TOTO toilet, I could see how you'd be disappointed.