Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Hi, I am having problems with my laptop Dell Inspiron 3593...I followed the hardware diagnostic scan as you mentioned...marked all the boxes then I did the BIOS setup ..I tried factory reset with no success .. my laptop is stuck on the Support Assist OS Recovery & just keeps loading & loading? Not going beyond it? What can be the problem? Or what can I do?
Reset windows 10. F11 does not work. I can do F2 and F12. Ran diagnostic and was no problems were found. The Dell blue bar loads but it then goes to Oxc000021a . Can I do factory reset on bios?
Thanks for your email and advice. Thanks for your help. I sold my laptop & the buyer played about with the settings & could not get windows to load . Told him not to play with the settings he hadn't a clue what he was was doing . Thanks to your advice you sent me the laptop is back up and running great . I am so grateful to you
@@SandraHakes 1. Are you able to try the steps seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I tried to dual boot popos linux but laptop got crashed. Now I tried your way but I am not able to open the window you showed at 4:20. Thank you so much.
Hi, my Dell Inspiron 7537 flashed a message about a critical battery failure and to replace before continuing. I have replaced the battery but PC will not boot up and after the Dell logo stops with a black screen. I watched some of your videos but it basically cannot factory reset, diagnose or any others options. After spending several days and countless hours, I thought up leaving a comment, maybe this can be resolved without too much expense. Thank you.
1. You cant run the diagnostic scan? What happens when you try? 2. If you perform the power drain procedure seen here ruclips.net/video/kOBY4k2Mn_k/видео.html but do not put the battery back in and just use the computer with only the charger, is there any change?
Thank you for the video. I have trouble loading the window, tried the procedure but 'There was problem resetting your PC. No changes were made' is displayed on the screen what should i do next?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here in the Repair Tools list: www.amazon.com/shop/pcmonkey
Hello. After watch your video I did the same thing tapping on f11 as soon as start up but can’t get to recovery mode. It appear f12 for boost option with bios. Please advise thanks
@@oisongusa9662 1. Are you able to factory reset your Dell from the desktop? If not, what is happening when you try to start the computer? 2. Can you run the Dell diagnostic test as seen here? ruclips.net/video/B2Umoh81QeI/видео.html
@@lugnutz6353 You would most likely choose the option to erase everything then as you most likely dont want any DATA to survive the reset for the next owner :)
I am having problems with my system update. When trying to upgrade it will be writing Repair versions o system not found. i have tried every method i know includeing the reset you talked about but nothing is happening. i need your help sir.
Your getting that error when trying to update as seen here? ruclips.net/video/kX8bB725Ljw/видео.html. If so, can you run the troubleshooter seen in that video? Also, are you trying to update just cuz, or are you updating to correct a specific issue?
Yes. During the factory reset process, there should be an option to erase everything or to save your DATA. You would choose the option to save. But even then, depending on where your restore point is, you may loose some apps that were installed after that point was created.
Hi mate, I have a Dell Inspiron 24-7459, bios 1.10.0 windows 10 Was stuck on “did not shut down correctly” would not boot. Completed full diagnostic test via bios, all passed. Attempts automatic repair. Now goes to PXE-E61 and PXE-MOF after automatic repair. Tried to boot off windows 10 usb, won’t move past windows logo and spinning dots. How do I do a factory reset on bios and windows? Appreciate your assistance.
I bought this computer from a friend and it belong to somebody else and they didn't know how to get the account off of it can you tell me how to factory reset it so I can get without the password or the account
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
I did everything on your option 2 from the shift and restart button but it continues to take me to my blue log in screen. Do you have another option?! This is not working for me.
How is resetting not working for you? Whats happening when you try? Also, is your computer turning on and working well otherwise? If not, what is the issue you are trying to fix?
My laptop turns on, it’s asking for a password, pin or fingerprint but it doesn’t accept any of them. When I follow your step, it just takes me back to the same screen to log in with password, pin, or fingerprint.
Latitude 7480 still does not boot. I ran diagnostics through F12. Everything was fine. I tried restoration through BIOS. It did not solve the problem. I reseated SSD. It did not solve the problem. I changed Boot Mode. It did not solve the problem. Nothing happened that I know about before laptop stopped booting. One day it was working; the next day it stopped booting. Just a stalled blinking cursor.
Were you able to find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey I did try to restore in BIOS, but it did not work. Booting continues to stall. No spills, overheating, or updates that I am aware of. What else can I do?
I have a Dell Latitude 7480. I tested the bios and when trying to reset the operating system It will not let me get to the F11 function to do so. When the boot agent starts, I get two errors "PXE-E61: Media test failure, check cable" and "PXE-M0F: Exiting intel Boot Agent" what are your thoughts? I bought this from PC Liquidators 1.5 years ago.
Yes. In F2 I checked the time and date and the boot sequence. F12 I ran the Diagnostics and emailed you. After seeing your email I went back to F2 and was able to "Restore Settings". Now when I boot the Windows icon and the dotted circle comes up for 1 or 2 seconds and then the blue screen returns. By the way. Thanks for your help. love the videos!
@@GeraldBallington Thx :) If the diagnostics passed the hardware, then you can try to reinstall Windows :) How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
My issue is that I can't start the computer all the way up. I believe McAfee loaded onto my computer and is causing the problem. I want to uninstall it, but I can't get to the system settings. That being the case I want to reset the computer, but again I can't get to the system settings option because the task bar never appears on my screen. Is there a work around? My thought was to do a system reset through BIOS, but I have no idea how to do that.
You said you cant start your Dell all the way up. What is happening when you try turning the computer on? Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
@@PC_Monkey Hi thanks for the response...it turns on and after a long period of time it shows a partial desktop, but no task bar and when I try to click anything the screen goes dark and doesn't come back
@@MatthewHiggins-k5q Did you watch that video link I sent you? It shows talks about changing some settings in BIOS as well as trying to find any Recovery or Repair options. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey when I start the computer and press F12, the computer remains open only for 30Secons then automatically shutdown . however when i start the computer and let it reach the password screen "it never shuts"
If the reset has failed, the operating system may be messed up now. Can you access BIOS and find any options to Repair or Restore? You can see how to enter BIOS here: ruclips.net/video/B2Umoh81QeI/видео.html
If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
1. Are you able to try the diagnostic test as seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@tutti2912 Same reply then lol 1. Are you able to try the diagnostic test as seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
1. What brand and model computer do you have and whats the issue with it? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a question that dosent have to do nothing with this video. I don’t know what happend to my laptop but when I press the power button I see the light pop up but the screen doesn’t show up. I still ear the fan a little bit but after 10 seconds it stops. I was using it today and it stopped working randomly. I have an acer laptop.Please respond to this comment thanks .
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :) 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Assuming you have a Dell computer giving you a 'No Boot Device' error, refer to this video :) ruclips.net/video/gRbRZ1WiQCc/видео.html&lc=Ugzqco_G4vEeaXkdE_l4AaABAg
so the only reason a person would factory reset is because their computer was not loading to the operating system? Then why would Windows give you the ability to factory reset? LOL ya, that makes no sense. there are many reasons why one would factory reset an operating system. this is a great comment 😅
Hoping you see this soon my Dell latitude 3190 has been stuck on support assist screen and won't boot up to windows. When trying to reset it gives the code bios error 02 and pstr1 null pstr2 no bootable devices found. And says no history how do I fix this 😫 please help
Were you able to run the diagnostic test as seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
How do you get pass a password to reset my Dell laptop? My mom found this perfect laptop in the garbage and it has a password on it and can't get pass it to use the the laptop. Can you help me to factory reset it please?
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :) 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@rostking3557 1. For a computer that turns on and works well but does not charge your battery, view this video: ruclips.net/video/arZpfqcVoUs/видео.html 2. 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello there, I have a optiflex 7020 dell from 2015 it has window 11, I’m trying to do the f11 and it don’t show nothing, this PC was in my closet is almost new can you help me
I was trying to update my windows frm 10 to 11 on my dell laptop, it keeps stopping at 71% of step 3 of 3 installation, and my pc met all the requirements for windows 11 So I watched a video on RUclips for solutions, the video made me delete some files from c drive after deleting those files my pc refuse to boot Any help pls I went to to c drive-windows-software distribution folder and deleted everything there I also went to c drive-windows-system32-cat root and deleted everything there I also went to cat root2 and deleted everything there after deleting the above mentioned my pc refused to boot up Pls is there anyway I can fix this or recover the above deleted in bios?? Will factory reset fix this???
My dell laptop that is nine years old with windows 10 installed gives me a blue screen with a white circle that goes around and around and I would like to have help making it go back to factory default settings. I’ve been trying to figure out myself how to fix it and the first time I took the battery out and put it back in then within five minutes it went to This message that said it would fix the C Dr. and I let it go for an hour or more and it said he had reached 100%, but then before anything else could happen my computer died because it was not plugged in. I have not been able to get back to that screen. I am a 75 year old widow and I was writing a book that’s in the laptop. Candace
Can you try the diagnostic test as seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My aunt passed away when when we get separated all her stuff from her house I got the Dell Studio One touchscreen desktop computer it's just a monitor and it's got the computer on the back of the you know behind the Monitor and touch screen and I can't get past password Park cuz I don't know her password
I tried this and I’m getting a message that says “Additional free space is needed on the drive where Windows is installed. Free up some space and try again.” Help 😅🙏🏼
I tried this and I’m getting a message that says “Additional free space is needed on the drive where Windows is installed. Free up some space and try again.” Help 😅🙏🏼
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
I have a dell latitude 3540 & I changed the name of the device in the Bluetooth settings & it said to see the name change reflect I needed to restart my comp. so I restarted & it just gets stuck on the welcome loop and won't go into windows. any ideas?
Can you try the steps seen here? ruclips.net/video/N7WO5EqZpBE/видео.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Your computer slows down? Have you fully updated as seen here? ruclips.net/video/DPBi13q0H8I/видео.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
hello, i have problem here. i have acer nitro 5 an515-57 and when i powered up, only backlit and power indicator turn on. screen still off, no acer logo. it happen after i try to enable sagv (before it was disabled). have tried swapping ram, disconnect battery and cmos battery for 5 hours, but still no sign of progress. please help me sir
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :) 2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey i watched that vide, and the old one. power seems good both battery and AC line. only have 2 pc of ram that already installed, then tried many position but atill no luck. and unplug CMOS battery for 5 hours also didn't work. tried unplug all connecting cable inside, still no sign of progress 🙃
no overheating, no spill, turned off update. i was trying to reach 2993mhz gear 1 config. default waa 3200mhz gear 2. first i disable SAGV then it run at gear 1 2666mhz. so i tried to revert it back by enabling SAGV, but it didn't boot, only black inactive screen
Please help I have a old windows 7 dell and it’s only loading to the logo I hit f12 and I did the legacy boot and uefi boot I have no idea how to make it work is it just garbage?
The video is to reinstall a Dell. The 2nd half of the video (hitting F11) shows an HP laptop. Now I chose to believe you but you could have said "I'm going to show this on an HP but it will work on your Dell."
The only part of the install process that differs from one brand to the other is how to initially access the startup options by using a function key and start the install process. After that, most brand computers will be the same as the Microsoft software takes over. What benefit would it have been to show that part on a Dell and not an HP?
@@PC_Monkey Mention it in the audio b/c seeing the HP I was worried you'd misedited the video. Look, you helped me. I learned something. You just needed one more sentence "this works for all brands". You do a great service.
Agreed. Novice folks to PCs may get apprehensive or even me if I was in a pinch. Mentioning would help to take relieve the apprehension of an already bad situation when having to reset a computer.
Sounds good. If I choose to edit this video like this again in the future, which I prob wont do cuz im not that lazy anymore lol, ill mention the edit. thx !! @@jannarkiewicz633
Hay big man I just got a dell studio one from my aunt that passed a two or three weeks ago and it's atouch screen what do I do to reset th whole thing I am not trying t to save anything or get any of her info I would just like to be able to use the the computer please I hate to have to just junk man
Forgotten password, when i press the shift key and restart screen goes blank and a no output message. F11 doesn't work in fact no f# works. I'd be very grateful if you can help mate. 🙏
@PC_Monkey thanks kindly, that's exactly what I said in the comment it doesn't work, neither does trying to turn it on and off. I appreciate your help 🙏
I have a Dell desktop with windows xp that I'm trying to wipe clean so I can donate it. I've been trying for hours to no avail. It boots up ok but there is nothing under any setting to reset or wipe clean. Can you help?
What if you do all these steps and the system keeps saying "you need to free up space" to erase the system. But theres nothing to erase.....no videos no images no nothing.
Can you erase DATA as seen here? ruclips.net/video/Dt5_GXotTmE/видео.html. If that fails to help, consider a new install instead of a factory reset; How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
I have a refurbished latitude 7480. I cannot get the boot process to complete. The message is PXE-E61 Media test failure, check cable. Diagnostics show everything is fine. I tried changing Bios. Still no complete boot. I tried to tap F11 for factory reset, but it doesn't go into the factory setting screen. It just tries to boot, and fails. Can you help me? Thank you.
Can you enter BIOS and find any Restore or Repair options? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey No spillage; no recent updates that I'm aware of; overheating is possible ( Latitude 7480 tends to get warm as it runs. The day before booting stopped, I was on the laptop 2 or so hours rather than the usual 1 or so hour). I tried to restore settings, but booting was still unsuccessful. I couldn't find a repair option. F12 screen allows me to change boot mode options quickly. UEFI, Secure Boot Off Mode results in the error messages; UEFI, Secure Boot On Mode results in no bootable options found; Legacy Mode results in a stalled blinking cursor. If I change Boot sequence in Legacy putting Onboard NIC first, the result is the error message; if I make M.2PCIe SSD first, the result is a stalled blinking cursor. If I remember correctly, the booting has always shown those error messages, but the booting process would still continue into Windows. Consequently, I did not pay much attention to the error messages. Now the error messages appear, the cursor stalls, and booting into Windows fails.
I’m getting a bunch of computer crashes happening to my PC lately called Blue Screen of Death (BSOD) . I normally just play league of legends on my PC but whenever it crashes I be getting different codes that pops up whenever it happens . Can this resolve the issue ?
Can you try the steps seen here? studio.ruclips.net/user/videoNnXmTF0KAYM/edit. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Everything boots up fine but the only problem is whenever I load in to a game of league of legends , my computer crashes mid-game numerous times and this happens non stop . What appears on my screen whenever I get a blue screen of death ☠️ are these 4 codes : 1.attempted write to readonly memory 2. kmode exception not handled 3. driver overran stack buffer and 4.irql_not_less_or_equal . I’m on a dell desktop running on Windows 10.
Hi.I disabled my administrator in my computer and forgot to put a user account. I restarted and now I'm locked out.How can I enable it?(Hp compaq 8000 Elite SFF PC).
i have the 5420 P137G001 i5 i have admin password gets me into bios and i can change all settings in advanced bios but my drive is password locked and i cant get it to boot .tried reinstaslling windows through usb and it just keeps giving me issues . how can i either get rid of /change or bypass that password even if i have to reinstall fresh OS im okay with that.. PLEASE PLEASE SAVE ME FROM sticking my head in a hole in ground and hiding from the world lol
Did you ever get this done? I found a tossed out Dell Wyse (nice screen!) But I think the CPU/ RAM configuration on the Wyse Thin Client systems isn't powerful enough to run day, Win 10 or 11. There is a version of Win 10 & 11 called Tiny 10 or Tiny 11. Thank you
What does it show you? Also, is your Dell working well otherwise, and just cannot factory reset or is it not turning on and working well? If not, what is happening?
I was updating to windows 11 and I was having a pen drive inside before it want of, when i on it they said i should i should insert the externa media and press ok, i did it but it is not coming
Was your Dell working well before you tried upgrading to Windows 11? If not, what was happening? Can you run the diagnostic scan as seen here? ruclips.net/video/LxxINiDDud4/видео.html&lc=UgyPZg_xrV3-3Tip03J4AaABAg
I NEED HELP....lol I have a Dell Inspiron 15 7000 gaming computer. I do not remember the log in password. When I hold the shift key down and restart the computer I get the Troubleshoot option. When I tap the troubleshoot option in the next screen I only have Option 1 startup settings and option 2 UEFI firmware settings. There is no factory RESET option tab. Is there any other solutions for me?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
Depends on what the problem is lol. What is your problem? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Latitude 7480 will not boot. Changing boot mode or boot sequence results in stalled cursor or error message PXE-E61 and then stalled cursor depending upon mode or sequence. Tapping F8 for factory reset does not work. Restoring in BIOS does not fix booting stall. No repair options found. I believe that originally error message did appear when booting, but booting would always complete. Now booting always stalls. Tried reseating SSD (no go). Ran diagnostics (all OK). No spillage. Unaware of any recent updates (but may be possible). Possible overheating (ran laptop longer than usual on day before booting ceased). For more details, see comment and replies in "G" just below in comments. Thank you.
Are you able to run the diagnostic test as seen here? studio.ruclips.net/user/videoteI_R9XpH_U/edit. You said the computer could have been overheating earlier?
hi. I purchased a new Dell computer from Costco with Windows 11 operating system. I down loaded my personal data & Microsoft Office. My personal data has lots of financial data. Now I want to return it. I talked to Costco. They will accept the return. I watched your video how to reset. After reset it gives a message press F12 then all TPM data will be erased. Or press Esc to continue. F12 does not do any thing. When I press Esc. It continues and askes me for Microsoft ID & Password. When I provide it. It loads back few of my data. Please help.
Stuck how? Is the computer frozen or is it not accepting the password? Can you access the Dell diagnostic test as seen here? studio.ruclips.net/user/videoNnXmTF0KAYM/edit
So I have a Dell OptiPlex 3040 and when trying to figure out my GPU I ended up making my computer go black, unable to load into the PC, only the opening fell screen. Been trying to factory reset however I'm unable to find the option for it. F2 brings me to some maintenance thing and F12 brings me to bios. Neither F11, F10, or Del, have options and if they do I would not know as I assume when my PC tries to load it up, it goes black and I can't see anything. In desperate need of help here
Can you run the Dell diagnostic test as seen here? studio.ruclips.net/user/videoNnXmTF0KAYM/edit. Also, can you find any Repair or Restore options in BIOS?
hey i have a question, i have a hp laptop that is pretty old, and recently after installing a app called fl studio which makes music it started being extremely slow (im going somewhere with this) and after i installed it i turned it off, and this laptop is very slow usually takes around 20 minutes to turn on all the way and the wifi was terrible you needed to be in the same room as the wifi and it didnt work while unplugged. but now it took 2 hours just to get past the hp loading screen, and when you enter the password it just doesnt load up. i decided to just factory reset it using shift and that power symbol on the screen where you put the password in and it factory resetted fine. it fixed the power issue so now it can be used without it having to be plugged in, but i cant use it. after the factory reset, it immedtly went into a boot loop. what do i do? i cant get it out of the boot looping and i was hoping you could help me solve this issue. thank you
Im having a BIG problem with my dell!! I of course when doing the factory reset thought it was charging while it was resetting well it shut down. I followed you and ran the bios test and when finished said 0 problem detected! When turning on it laptop no boot device found pops up. Please help me
If the computer turns off during a reset, the OS is most likely damaged and needs to be reinstalled: How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
I did run the diagnostic test through F12 as shown in your video. Everything appears to be fine. I did try the BIOS Recovery option, and the problem persists. The cursor remains stalled.
Can you find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
How long should it actually take to reinstall Windows....? My PC shows it is at 100% of Back up for data and settings transfer, and has been at that point for many hours. Seems stuck now.
Depending on the computer and the health of the operating system, it can take a few hours sometimes. However, if its stuck, something is wrong. Was your Dell turning on and working well before this attempted reset? If not, what was happening?
I have a dell inspiron that i got from a storage locker. I want to gift it to my son for him to use. F12 will not take me to the reset page. Any other way??? Thanks in advance. FYI F12 will take me to the internal HDD CD/DVD/RW DRIVE, BIOS SETUP/DIAGNOSTICS Page. Have tried multiple times
1. Does the Dell turn on and work fine? Can you factory reset from the desktop? 2. If not, can you run the Dell diagnostic test as seen here? ruclips.net/video/B2Umoh81QeI/видео.html
1. Are you able to try the steps seen here? ruclips.net/video/B2Umoh81QeI/видео.html 2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
So I did the reset with the option to keep all of my files. It is totally stopped at 57%. It says “installing 57%”. Please keep your computer on and plugged in. It’s been three hours for sure.
Hay am trying to factory reset a work laptop, i follow your steps and everything but when everything is done and its setting up everything its asking me to login to a microsoft email and when i put my personal email it says that i can only be an email affiliated with the organization that am working. Can you help me out?
1. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html 2. However, if your device is still being managed by the org, they would have to release it in some cases.
Is your computer turning on and loading up to Windows correctly so that you can reset from there? If not, what is happening when you try to start your Dell?
@@PC_Monkey oh is there any way I can contact you in private or on medias I want to sent my problem . I’m on a dell laptop latitude 3340 and i try to reset but it don’t have reset options on troubleshooting and even if I look for it in settings uisng search bar it shows the name but when I open it it won’t open it’s just shows nothing so I’m wondering if that means I have to enable reset options to have access to it or maybe it’s bugging
Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Hey i need help i think we have a virus i try to reset something seems to be blocking me the screen just goes white can't do anything
Halla man I had problem installing my windows I just watched this let me try it out... THANKS
Hi, I am having problems with my laptop Dell Inspiron 3593...I followed the hardware diagnostic scan as you mentioned...marked all the boxes then I did the BIOS setup ..I tried factory reset with no success .. my laptop is stuck on the Support Assist OS Recovery & just keeps loading & loading? Not going beyond it? What can be the problem? Or what can I do?
Reset windows 10. F11 does not work. I can do F2 and F12. Ran diagnostic and was no problems were found. The Dell blue bar loads but it then goes to Oxc000021a . Can I do factory reset on bios?
Thanks for your email and advice. Thanks for your help. I sold my laptop & the buyer played about with the settings & could not get windows to load . Told him not to play with the settings he hadn't a clue what he was was doing . Thanks to your advice you sent me the laptop is back up and running great . I am so grateful to you
Great to hear !! Always here to help :):)
My dell computer is turning on blue
@@SandraHakes 1. Are you able to try the steps seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Brilliant very helpful and so easy to follow
Thanks !! Glad this video was helpful :):)
Thanks!
Glad this video was helpful :) Thanks a ton for the SUPER THANKS !! Always here to help :)
I tried to dual boot popos linux but laptop got crashed. Now I tried your way but I am not able to open the window you showed at 4:20. Thank you so much.
Hi, my Dell Inspiron 7537 flashed a message about a critical battery failure and to replace before continuing. I have replaced the battery but PC will not boot up and after the Dell logo stops with a black screen. I watched some of your videos but it basically cannot factory reset, diagnose or any others options. After spending several days and countless hours, I thought up leaving a comment, maybe this can be resolved without too much expense. Thank you.
1. You cant run the diagnostic scan? What happens when you try?
2. If you perform the power drain procedure seen here ruclips.net/video/kOBY4k2Mn_k/видео.html but do not put the battery back in and just use the computer with only the charger, is there any change?
Thank you for the video. I have trouble loading the window, tried the procedure but 'There was problem resetting your PC. No changes were made' is displayed on the screen what should i do next?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here in the Repair Tools list: www.amazon.com/shop/pcmonkey
Im having trouble getting pass the key ID. After the F12 method.
If you wish to make a donation to PC Monkey, you can either click on the 'Super Thanks' button above or donate on CashApp to $PCHelper !!
Hello. After watch your video I did the same thing tapping on f11 as soon as start up but can’t get to recovery mode. It appear f12 for boost option with bios. Please advise thanks
@@oisongusa9662 1. Are you able to factory reset your Dell from the desktop? If not, what is happening when you try to start the computer?
2. Can you run the Dell diagnostic test as seen here? ruclips.net/video/B2Umoh81QeI/видео.html
I want to sell my dell laptop so which option should I choose? 🤔
@@lugnutz6353 You would most likely choose the option to erase everything then as you most likely dont want any DATA to survive the reset for the next owner :)
@@PC_Monkey ok but will windows and everything necessary be reinstalled?
I am having problems with my system update. When trying to upgrade it will be writing Repair versions o system not found. i have tried every method i know includeing the reset you talked about but nothing is happening. i need your help sir.
Your getting that error when trying to update as seen here? ruclips.net/video/kX8bB725Ljw/видео.html. If so, can you run the troubleshooter seen in that video? Also, are you trying to update just cuz, or are you updating to correct a specific issue?
Is there any way to do factory reset without removing widows but apps yes
Yes. During the factory reset process, there should be an option to erase everything or to save your DATA. You would choose the option to save. But even then, depending on where your restore point is, you may loose some apps that were installed after that point was created.
Hi mate, I have a Dell Inspiron 24-7459, bios 1.10.0 windows 10
Was stuck on “did not shut down correctly” would not boot. Completed full diagnostic test via bios, all passed.
Attempts automatic repair.
Now goes to PXE-E61 and PXE-MOF after automatic repair.
Tried to boot off windows 10 usb, won’t move past windows logo and spinning dots.
How do I do a factory reset on bios and windows?
Appreciate your assistance.
Can you find any Repair or Recovery options in BIOS?
@@PC_Monkey not that I noticed, can I dm screenshots?
Thanks so much for these tutorials.
Your welcome :) Thanks so much for your comments Rhonda :)
I bought this computer from a friend and it belong to somebody else and they didn't know how to get the account off of it can you tell me how to factory reset it so I can get without the password or the account
Does this help? ruclips.net/video/UX6xE6zSF3w/видео.html
Alienware Auroa R13 wont advance to reset this PC just goes back to the same screen at 4:25 why wont it reset?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
I did everything on your option 2 from the shift and restart button but it continues to take me to my blue log in screen. Do you have another option?! This is not working for me.
How is resetting not working for you? Whats happening when you try? Also, is your computer turning on and working well otherwise? If not, what is the issue you are trying to fix?
My laptop turns on, it’s asking for a password, pin or fingerprint but it doesn’t accept any of them. When I follow your step, it just takes me back to the same screen to log in with password, pin, or fingerprint.
@@conniemedina7721 Often, with many computers, they will not let you reset if you dont have password access.
Latitude 7480 still does not boot. I ran diagnostics through F12. Everything was fine. I tried restoration through BIOS. It did not solve the problem. I reseated SSD. It did not solve the problem. I changed Boot Mode. It did not solve the problem. Nothing happened that I know about before laptop stopped booting. One day it was working; the next day it stopped booting. Just a stalled blinking cursor.
Were you able to find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey I did try to restore in BIOS, but it did not work. Booting continues to stall. No spills, overheating, or updates that I am aware of. What else can I do?
I need help with my dell laptop resetting it
What do you need help with? What is happening when you try to reset?
How do I reset from this screen
From what screen?
Can I reset without internet
Yes, unless your only reset point is stored online.
I have a Dell Latitude 7480. I tested the bios and when trying to reset the operating system It will not let me get to the F11 function to do so. When the boot agent starts, I get two errors "PXE-E61: Media test failure, check cable" and "PXE-M0F: Exiting intel Boot Agent" what are your thoughts? I bought this from PC Liquidators 1.5 years ago.
Hardware and memory checked good
You tested the BIOS?
If the hardware is good, can you find any Restore or Repair options in BIOS for the operating system?
Yes. In F2 I checked the time and date and the boot sequence. F12 I ran the Diagnostics and emailed you. After seeing your email I went back to F2 and was able to "Restore Settings". Now when I boot the Windows icon and the dotted circle comes up for 1 or 2 seconds and then the blue screen returns. By the way. Thanks for your help. love the videos!
@@GeraldBallington Thx :) If the diagnostics passed the hardware, then you can try to reinstall Windows :)
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
I need help fixing my computer
What brand and model computer do you have and whats the issue with it?
My issue is that I can't start the computer all the way up. I believe McAfee loaded onto my computer and is causing the problem. I want to uninstall it, but I can't get to the system settings. That being the case I want to reset the computer, but again I can't get to the system settings option because the task bar never appears on my screen. Is there a work around? My thought was to do a system reset through BIOS, but I have no idea how to do that.
You said you cant start your Dell all the way up. What is happening when you try turning the computer on? Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
@@PC_Monkey Hi thanks for the response...it turns on and after a long period of time it shows a partial desktop, but no task bar and when I try to click anything the screen goes dark and doesn't come back
@@MatthewHiggins-k5q Can you access BIOS or try the diagnostic test as seen here? ruclips.net/video/B2Umoh81QeI/видео.html
@@PC_Monkey I can access BIOS but I don't know what to do once i get there
@@MatthewHiggins-k5q Did you watch that video link I sent you? It shows talks about changing some settings in BIOS as well as trying to find any Recovery or Repair options. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
what about dellvostro 1450
Were you unable to reset as seen here? If so, why? What happened?
@@PC_Monkey when I start the computer and press F12, the computer remains open only for 30Secons then automatically shutdown .
however when i start the computer and let it reach the password screen "it never shuts"
It has Windows Vista on it
?
My son reset
But it keep spin almost 1 week
Installing 64%
That all
Need help
If the reset has failed, the operating system may be messed up now. Can you access BIOS and find any options to Repair or Restore? You can see how to enter BIOS here: ruclips.net/video/B2Umoh81QeI/видео.html
@@PC_Monkey thank you
@@ummu8585 Good luck !! Let me know how it goes :)
@@PC_Monkey your u tube help got some idea
But husband fix it
Thank you
@@ummu8585 Glad your all set :) Always here if needed !!
My computer is on but it has black face
If the screen is black, what are the signs that the computer is actually turning on? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My Dell laptop won't reset, can only go to blue screen for a very long time
1. Are you able to try the diagnostic test as seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Mine to I can't find the reset button
@@tutti2912 Same reply then lol
1. Are you able to try the diagnostic test as seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I'm tapping f11 and it does nothing .
1. What brand and model computer do you have and whats the issue with it?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a question that dosent have to do nothing with this video. I don’t know what happend to my laptop but when I press the power button I see the light pop up but the screen doesn’t show up. I still ear the fan a little bit but after 10 seconds it stops. I was using it today and it stopped working randomly. I have an acer laptop.Please respond to this comment thanks .
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Thank you. Helpful!
Your welcome :):) Happy to help !!
I watched this video last weekend. Today I had to reset my pc. I did what you said & it worked. Thank you.
Great to hear !! Always here to help :):)
My computer needs a boot device
Assuming you have a Dell computer giving you a 'No Boot Device' error, refer to this video :) ruclips.net/video/gRbRZ1WiQCc/видео.html&lc=Ugzqco_G4vEeaXkdE_l4AaABAg
The first option ASSUMES the computer runs well, in which case you woudn't need a computer reset to factory, would you? MAKES ZERO SENSE.
so the only reason a person would factory reset is because their computer was not loading to the operating system? Then why would Windows give you the ability to factory reset? LOL ya, that makes no sense. there are many reasons why one would factory reset an operating system. this is a great comment 😅
Hoping you see this soon my Dell latitude 3190 has been stuck on support assist screen and won't boot up to windows. When trying to reset it gives the code bios error 02 and pstr1 null pstr2 no bootable devices found. And says no history how do I fix this 😫 please help
Were you able to run the diagnostic test as seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
How do you get pass a password to reset my Dell laptop? My mom found this perfect laptop in the garbage and it has a password on it and can't get pass it to use the the laptop. Can you help me to factory reset it please?
Does this help? ruclips.net/video/UX6xE6zSF3w/видео.html
My Dell laptop is not turning on when I try to turn it on by plugging the charger , red light starts blinking please help 🙏🙏🙏
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
It finally turned on but now it is not charging orange light keeps blinking plzz help
@@rostking3557 1. For a computer that turns on and works well but does not charge your battery, view this video: ruclips.net/video/arZpfqcVoUs/видео.html
2. 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello there, I have a optiflex 7020 dell from 2015 it has window 11, I’m trying to do the f11 and it don’t show nothing, this PC was in my closet is almost new can you help me
What do you see when trying to start the computer? Is it not booting up correctly to Windows?
I was trying to update my windows frm 10 to 11 on my dell laptop, it keeps stopping at 71% of step 3 of 3 installation, and my pc met all the requirements for windows 11
So I watched a video on RUclips for solutions, the video made me delete some files from c drive after deleting those files my pc refuse to boot
Any help pls
I went to to c drive-windows-software distribution folder and deleted everything there
I also went to c drive-windows-system32-cat root and deleted everything there I also went to cat root2 and deleted everything there after deleting the above mentioned my pc refused to boot up
Pls is there anyway I can fix this or recover the above deleted in bios??
Will factory reset fix this???
So what happens now when you try to start the computer? What are you able to see on the screen?
My dell laptop that is nine years old with windows 10 installed gives me a blue screen with a white circle that goes around and around and I would like to have help making it go back to factory default settings. I’ve been trying to figure out myself how to fix it and the first time I took the battery out and put it back in then within five minutes it went to This message that said it would fix the C Dr. and I let it go for an hour or more and it said he had reached 100%, but then before anything else could happen my computer died because it was not plugged in. I have not been able to get back to that screen. I am a 75 year old widow and I was writing a book that’s in the laptop. Candace
Can you try the diagnostic test as seen here? ruclips.net/video/EIrJ_w0fMBI/видео.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My aunt passed away when when we get separated all her stuff from her house I got the Dell Studio One touchscreen desktop computer it's just a monitor and it's got the computer on the back of the you know behind the Monitor and touch screen and I can't get past password Park cuz I don't know her password
Can you try the steps seen here? ruclips.net/video/UX6xE6zSF3w/видео.html
I tried this and I’m getting a message that says “Additional free space is needed on the drive where Windows is installed. Free up some space and try again.” Help 😅🙏🏼
Can you free up space as seen here? ruclips.net/video/Dt5_GXotTmE/видео.html. If not, why?
I tried this and I’m getting a message that says “Additional free space is needed on the drive where Windows is installed. Free up some space and try again.” Help 😅🙏🏼
Can you free up space as seen here? ruclips.net/video/Dt5_GXotTmE/видео.html.
So my dell pc needs additional disk space to reset it but won’t let me clear up the space I need ( 3.92 GB ) What can I possibly do?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
My hp laptop will not let me log in. I don’t remember my pin password. I have clicked on don’t remember my pin but it doesn’t take me anywhere. 6:49
Is this a good option for you? ruclips.net/video/UX6xE6zSF3w/видео.html
I have a dell latitude 3540 & I changed the name of the device in the Bluetooth settings & it said to see the name change reflect I needed to restart my comp. so I restarted & it just gets stuck on the welcome loop and won't go into windows. any ideas?
Can you try the steps seen here? ruclips.net/video/N7WO5EqZpBE/видео.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I want to remove my files as I’m giving it to someone else. Do I factory reset and remove files? Will it keep the programmed already on the laptop?
Yes, you can remove all files by a factory reset :)
Hi, what do I do when my system keeps slagging. This happens most when I try to edit my videos. And it wasn't like this before.
Your computer slows down? Have you fully updated as seen here? ruclips.net/video/DPBi13q0H8I/видео.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
SO I FORGOT MY PASSword and cant get into my lattitude 5414, please help
Would this be an option for you? ruclips.net/video/UX6xE6zSF3w/видео.html
hello, i have problem here. i have acer nitro 5 an515-57 and when i powered up, only backlit and power indicator turn on. screen still off, no acer logo. it happen after i try to enable sagv (before it was disabled). have tried swapping ram, disconnect battery and cmos battery for 5 hours, but still no sign of progress. please help me sir
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey i watched that vide, and the old one. power seems good both battery and AC line. only have 2 pc of ram that already installed, then tried many position but atill no luck. and unplug CMOS battery for 5 hours also didn't work. tried unplug all connecting cable inside, still no sign of progress 🙃
no overheating, no spill, turned off update. i was trying to reach 2993mhz gear 1 config. default waa 3200mhz gear 2. first i disable SAGV then it run at gear 1 2666mhz. so i tried to revert it back by enabling SAGV, but it didn't boot, only black inactive screen
Please help I have a old windows 7 dell and it’s only loading to the logo I hit f12 and I did the legacy boot and uefi boot I have no idea how to make it work is it just garbage?
Are you able to run Dell diagnostic scan as seen here? ruclips.net/video/B2Umoh81QeI/видео.html
The video is to reinstall a Dell. The 2nd half of the video (hitting F11) shows an HP laptop. Now I chose to believe you but you could have said "I'm going to show this on an HP but it will work on your Dell."
The only part of the install process that differs from one brand to the other is how to initially access the startup options by using a function key and start the install process. After that, most brand computers will be the same as the Microsoft software takes over. What benefit would it have been to show that part on a Dell and not an HP?
@@PC_Monkey Mention it in the audio b/c seeing the HP I was worried you'd misedited the video. Look, you helped me. I learned something. You just needed one more sentence "this works for all brands". You do a great service.
Agreed. Novice folks to PCs may get apprehensive or even me if I was in a pinch. Mentioning would help to take relieve the apprehension of an already bad situation when having to reset a computer.
@@Elricky124 Thank you!!!! I wasn't flaming the guy. I used his video but it took a lot of courage to use it on a Dell when the video showed HP
Sounds good. If I choose to edit this video like this again in the future, which I prob wont do cuz im not that lazy anymore lol, ill mention the edit. thx !!
@@jannarkiewicz633
Hay big man I just got a dell studio one from my aunt that passed a two or three weeks ago and it's atouch screen what do I do to reset th whole thing I am not trying t to save anything or get any of her info I would just like to be able to use the the computer please I hate to have to just junk man
Your on the factory reset video for Dell. Were you able to follow the steps seen here?
Forgotten password, when i press the shift key and restart screen goes blank and a no output message. F11 doesn't work in fact no f# works. I'd be very grateful if you can help mate. 🙏
Is this a good option for you? ruclips.net/video/UX6xE6zSF3w/видео.html
@PC_Monkey thanks kindly, that's exactly what I said in the comment it doesn't work, neither does trying to turn it on and off. I appreciate your help 🙏
I have a Dell desktop with windows xp that I'm trying to wipe clean so I can donate it. I've been trying for hours to no avail. It boots up ok but there is nothing under any setting to reset or wipe clean. Can you help?
Does this help? ruclips.net/video/7DMZXSyMFI4/видео.html
I tried that. There is no option to reset to any date before today ugh
I’ll try again. And Ty for replying
What if you do all these steps and the system keeps saying "you need to free up space" to erase the system. But theres nothing to erase.....no videos no images no nothing.
Can you erase DATA as seen here? ruclips.net/video/Dt5_GXotTmE/видео.html. If that fails to help, consider a new install instead of a factory reset;
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
I have a refurbished latitude 7480. I cannot get the boot process to complete. The message is PXE-E61 Media test failure, check cable. Diagnostics show everything is fine. I tried changing Bios. Still no complete boot. I tried to tap F11 for factory reset, but it doesn't go into the factory setting screen. It just tries to boot, and fails. Can you help me? Thank you.
Can you enter BIOS and find any Restore or Repair options? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey No spillage; no recent updates that I'm aware of; overheating is possible ( Latitude 7480 tends to get warm as it runs. The day before booting stopped, I was on the laptop 2 or so hours rather than the usual 1 or so hour). I tried to restore settings, but booting was still unsuccessful. I couldn't find a repair option. F12 screen allows me to change boot mode options quickly. UEFI, Secure Boot Off Mode results in the error messages; UEFI, Secure Boot On Mode results in no bootable options found; Legacy Mode results in a stalled blinking cursor. If I change Boot sequence in Legacy putting Onboard NIC first, the result is the error message; if I make M.2PCIe SSD first, the result is a stalled blinking cursor. If I remember correctly, the booting has always shown those error messages, but the booting process would still continue into Windows. Consequently, I did not pay much attention to the error messages. Now the error messages appear, the cursor stalls, and booting into Windows fails.
please assist my laptop lost the hid compliant touchscreen
I’m getting a bunch of computer crashes happening to my PC lately called Blue Screen of Death (BSOD) .
I normally just play league of legends on my PC but whenever it crashes I be getting different codes that pops up whenever it happens . Can this resolve the issue ?
Can you try the steps seen here? studio.ruclips.net/user/videoNnXmTF0KAYM/edit. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Everything boots up fine but the only problem is whenever I load in to a game of league of legends , my computer crashes mid-game numerous times and this happens non stop . What appears on my screen whenever I get a blue screen of death ☠️ are these 4 codes : 1.attempted write to readonly memory 2. kmode exception not handled 3. driver overran stack buffer and 4.irql_not_less_or_equal . I’m on a dell desktop running on Windows 10.
Hi.I disabled my administrator in my computer and forgot to put a user account. I restarted and now I'm locked out.How can I enable it?(Hp compaq 8000 Elite SFF PC).
i have the 5420 P137G001 i5 i have admin password gets me into bios and i can change all settings in advanced bios but my drive is password locked and i cant get it to boot .tried reinstaslling windows through usb and it just keeps giving me issues . how can i either get rid of /change or bypass that password even if i have to reinstall fresh OS im okay with that.. PLEASE PLEASE SAVE ME FROM sticking my head in a hole in ground and hiding from the world lol
Dell Wyse 5070 Thin Client: Can this handle windows 11? And will the Windows 11 Bootable USB stick overwrite the existing ThinOS?
Did you ever get this done? I found a tossed out Dell Wyse (nice screen!) But I think the CPU/ RAM configuration on the Wyse Thin Client systems isn't powerful enough to run day, Win 10 or 11. There is a version of Win 10 & 11 called Tiny 10 or Tiny 11. Thank you
Hello, thanks for your patience. I did not sadly, but I still have it. I need to find someone who knows what to do;)
@@jimbujold5586 that's ok, thank you
I have a problem When I do the first and second opinion it doesn't show me the reset factory can u help me with it😢
What does it show you? Also, is your Dell working well otherwise, and just cannot factory reset or is it not turning on and working well? If not, what is happening?
not working for me cant get trying the ctrl 11 but i stikll cant get help me plezzzzZ!
Can you access the reset options in Windows instead? If not, why? Is your Dell not starting correctly?
I was updating to windows 11 and I was having a pen drive inside before it want of, when i on it they said i should i should insert the externa media and press ok, i did it but it is not coming
Was your Dell working well before you tried upgrading to Windows 11? If not, what was happening? Can you run the diagnostic scan as seen here? ruclips.net/video/LxxINiDDud4/видео.html&lc=UgyPZg_xrV3-3Tip03J4AaABAg
@@PC_Monkeyyes
I have a latitude 5480, and it’s new and says it needs an administrator password, how do I deal with this?
If its new, it should not have a password :( Can you try the steps seen here? ruclips.net/video/UX6xE6zSF3w/видео.html
@@PC_Monkey well sorry it’s not new, but it’s donated from some relatives and it was said to be factory restarted
@@PC_Monkey so if it was factory restarted it should have been fine right?
The Reset did not work on Dell Inspiron 16. How do I reinstall OS?
How did it not work? What happened? Also, was your computer working well before this attempted reset? If not, what was happening?
I NEED HELP....lol I have a Dell Inspiron 15 7000 gaming computer. I do not remember the log in password. When I hold the shift key down and restart the computer I get the Troubleshoot option. When I tap the troubleshoot option in the next screen I only have Option 1 startup settings and option 2 UEFI firmware settings. There is no factory RESET option tab. Is there any other solutions for me?
What options are there after selecting the startup settings?
@@PC_Monkey I actually figured to out. Man, I appreciate ur response to my question. BRAVO!
@@wallyhodges Glad your all set :) Always here if needed !!
Don't remember password trying to factory reset but after it restart it kept going to home screen
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
My next smart asks for password first. Won’t to anything otherwiise
Is this a Windows password or a BIOS password?
Hello sir. I have a problem on my laptop. How can I fix this?
Depends on what the problem is lol. What is your problem? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey Its just only now when i open the laptop it says there httpboot failed to initialized network connection
Hello this is john king again the procedure for reset in on windows Vista
Can you enter Windows Vista and reset from there or is your computer not turning on? If not, what brand and model computer do you have?
F11 doesn’t work on Dell
Try f8..that worked on my dell vostro
Latitude 7480 will not boot. Changing boot mode or boot sequence results in stalled cursor or error message PXE-E61 and then stalled cursor depending upon mode or sequence. Tapping F8 for factory reset does not work. Restoring in BIOS does not fix booting stall. No repair options found. I believe that originally error message did appear when booting, but booting would always complete. Now booting always stalls. Tried reseating SSD (no go). Ran diagnostics (all OK). No spillage. Unaware of any recent updates (but may be possible). Possible overheating (ran laptop longer than usual on day before booting ceased). For more details, see comment and replies in "G" just below in comments. Thank you.
Are you able to run the diagnostic test as seen here? studio.ruclips.net/user/videoteI_R9XpH_U/edit. You said the computer could have been overheating earlier?
I got a pc giving me pain thought hd was bad got new one now won't work
What brand and model computer do you have and whats the issue with it?
hi. I purchased a new Dell computer from Costco with Windows 11 operating system. I down loaded my personal data & Microsoft Office. My personal data has lots of financial data. Now I want to return it. I talked to Costco. They will accept the return. I watched your video how to reset. After reset it gives a message press F12 then all TPM data will be erased. Or press Esc to continue. F12 does not do any thing. When I press Esc. It continues and askes me for Microsoft ID & Password. When I provide it. It loads back few of my data. Please help.
Hi James my dell laptop is stuck while trying to boot
I am using windows 8.1
How is it stuck? What can you see on the screen? Is this the correct video for you? studio.ruclips.net/user/videoNnXmTF0KAYM/edit
@@PC_Monkey Hi James can I send you a pic of the screen
Hello my laptop is stuck on a sign in option any idea how to bypass that
Stuck how? Is the computer frozen or is it not accepting the password? Can you access the Dell diagnostic test as seen here? studio.ruclips.net/user/videoNnXmTF0KAYM/edit
So I have a Dell OptiPlex 3040 and when trying to figure out my GPU I ended up making my computer go black, unable to load into the PC, only the opening fell screen. Been trying to factory reset however I'm unable to find the option for it. F2 brings me to some maintenance thing and F12 brings me to bios. Neither F11, F10, or Del, have options and if they do I would not know as I assume when my PC tries to load it up, it goes black and I can't see anything. In desperate need of help here
Can you run the Dell diagnostic test as seen here? studio.ruclips.net/user/videoNnXmTF0KAYM/edit. Also, can you find any Repair or Restore options in BIOS?
hey i have a question, i have a hp laptop that is pretty old, and recently after installing a app called fl studio which makes music it started being extremely slow (im going somewhere with this) and after i installed it i turned it off, and this laptop is very slow usually takes around 20 minutes to turn on all the way and the wifi was terrible you needed to be in the same room as the wifi and it didnt work while unplugged. but now it took 2 hours just to get past the hp loading screen, and when you enter the password it just doesnt load up. i decided to just factory reset it using shift and that power symbol on the screen where you put the password in and it factory resetted fine. it fixed the power issue so now it can be used without it having to be plugged in, but i cant use it. after the factory reset, it immedtly went into a boot loop. what do i do? i cant get it out of the boot looping and i was hoping you could help me solve this issue. thank you
Did you ever figure it out, having same issue
I am having a problem getting into my computer..I updated it and it told me that the pin is no longer available..how do I get my pin
Im having a BIG problem with my dell!! I of course when doing the factory reset thought it was charging while it was resetting well it shut down. I followed you and ran the bios test and when finished said 0 problem detected! When turning on it laptop no boot device found pops up. Please help me
If the computer turns off during a reset, the OS is most likely damaged and needs to be reinstalled:
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
Thanks so much this worked so well!
Great to hear !! Always here to help :):)
Jamie I've tried powering on + F11 KEY AN ITS GOING TO A SCREEN THAT SAYS
ALERT! SYSTEM BATTERY TO LOW STRIKE F1 KEY TO CONTINUE F2 TO RUN SET UP
Is the Dell turning on and working well otherwise? If not, what is happening? / Why are you trying to factory reset this way?
I did run the diagnostic test through F12 as shown in your video. Everything appears to be fine. I did try the BIOS Recovery option, and the problem persists. The cursor remains stalled.
Can you find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
How long should it actually take to reinstall Windows....?
My PC shows it is at 100% of Back up for data and settings transfer, and has been at that point for many hours. Seems stuck now.
Depending on the computer and the health of the operating system, it can take a few hours sometimes. However, if its stuck, something is wrong. Was your Dell turning on and working well before this attempted reset? If not, what was happening?
Hey i'm having the issue on my dell laptop where I can't use anything on task bar like it's just for display
I have a dell inspiron that i got from a storage locker. I want to gift it to my son for him to use. F12 will not take me to the reset page. Any other way??? Thanks in advance. FYI F12 will take me to the internal HDD CD/DVD/RW DRIVE, BIOS SETUP/DIAGNOSTICS Page. Have tried multiple times
1. Does the Dell turn on and work fine? Can you factory reset from the desktop?
2. If not, can you run the Dell diagnostic test as seen here? ruclips.net/video/B2Umoh81QeI/видео.html
I have a Dell E2 7th GEN and I cannot get past startup.
1. Are you able to try the steps seen here? ruclips.net/video/B2Umoh81QeI/видео.html
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
Bought a alien ware pc 34 last night i cant get passed the oobelanguage part how can i reset my pc without and form of keyboard or mouse
Your problem is that your computer is password protected and you dont know the password and the mouse and keyboard are not working?
@@PC_Monkey no i just got it never made a email/password with it yet
@@jamessliwa190 So what is the issue?
Hello sir, i would like to do the pc work for u with no investment. Thanks😊
So I did the reset with the option to keep all of my files. It is totally stopped at 57%. It says “installing 57%”. Please keep your computer on and plugged in. It’s been three hours for sure.
Was your Dell working well before this attempted reset? If not, what was happening?
I cant find anything related to Vostro 1510😢
Your trying to reset? Does your computer turn on and work well so you can access the reset option in Windows? If not, what is happening?
I bought a school systems old laptop Dell Latitude 5420 and I can't use it. No luck with their tech people. Any advice would be greatly appreciated.
Why can you not use it? Whats the issue?
Hey how can I open trouble shoot settings in Dell laptop
Your looking for the diagnostic test? You can see that here: ruclips.net/video/B2Umoh81QeI/видео.html
Hello f11 doesnt work on my dell laptop its a latitute 5480 please help
Is your computer not loading up to Windows so you can reset from there? If not, what is happening when you try to start it?
Its keeps on restarting the dell icon shows then it restart again i also run diagnostics everything was fine
Hay am trying to factory reset a work laptop, i follow your steps and everything but when everything is done and its setting up everything its asking me to login to a microsoft email and when i put my personal email it says that i can only be an email affiliated with the organization that am working. Can you help me out?
1. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: ruclips.net/video/zYY-Gq68Dvo/видео.html
How To Install Widows 11: ruclips.net/video/Yiy-53Wc-Wo/видео.html
2. However, if your device is still being managed by the org, they would have to release it in some cases.
How to fix a windows that don’t have a reset option even for shit and restart reset thingy won’t show
Is your computer turning on and loading up to Windows correctly so that you can reset from there? If not, what is happening when you try to start your Dell?
@@PC_Monkey oh is there any way I can contact you in private or on medias I want to sent my problem . I’m on a dell laptop latitude 3340 and i try to reset but it don’t have reset options on troubleshooting and even if I look for it in settings uisng search bar it shows the name but when I open it it won’t open it’s just shows nothing so I’m wondering if that means I have to enable reset options to have access to it or maybe it’s bugging
I have a 15-7577 Inspiron and forgot the password to security manager and can’t reset it…got any tips??
Thank you.
Your welcome !! Happy to help :)