Learn English in Liverpool
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- Опубликовано: 7 сен 2024
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Discover the unique and mesmerizing culture of Liverpool when you learn English with Kaplan. From its strong ties to the UK music scene to its fascinating industrial heritage, this is one city you won’t want to leave.
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Please ! DO NOT BOOK ACCOMMODATION THROUGH KAPLAN! THEY ONLY GIVE YOU THE MOST EXPENSIVE PRICE WITH THE WORST ROOM OPTION.
Hi there,
We’re sorry to hear that you had a negative experience with the accommodation you booked with us. As a company, we do our best to provide a wide range of housing options that meet different needs and budgets; however, in this case, we’ve fallen short of the mark.
Please email us at ki.feedback@kaplan.com with your student ID so that we can discuss this matter further and pass on your concerns to the residence in question.
Thank you for your feedback, as it allows us to continuously grow and address the needs of our students. We hope that the rest of your Kaplan experience was enjoyable.
Kind Regards,
The Kaplan Team
The worst experience you could ever have! I took their online course in English and it was very, very bad! Their educational advisor Maria pictured their course as the place where you can develop your English skills in a great surrounding where most of students have higher intermediate level of English which in fact is false cause the majority of them has initial level of it. They do not conduct the test in English at the beginning of the course as well as no syllabus of the course! You do not know what you are going to learn and what topics are included ! If you try to get refund , their representative Daniel would try his best to delay the time and also would ignore your e-mails, which is highly unprofessional and also characterize very well how are the things run in that company. If you value your money and your time , do not ever take their courses !
Hi there,
We’re sorry to hear that you had a negative experience with our online courses. As a company, we do our best to ensure that all students receive high-quality tuition, the kind we have been delivering for 85+ years. However, it is clear that in your case we have fallen short of our usual standards.
We would love to make this right - please email us at ki.feedback@kaplan.com with your student ID so that we can discuss this further and find out exactly what happened.
Your feedback is valuable as it allows us to continuously grow and address the needs of our students - thank you.
Kind Regards,
The Kaplan Team