How To Shop On TAOBAO | International Shipping Explained | Jenny Zhou 周杰妮

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  • Опубликовано: 4 сен 2021
  • You wanna shop on Taobao but it's way too confusing? IGOTCHU! Let me hold your hand and take you step by step through the Taobao process...
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    Contact: jennyjzhou@hotmail.com
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    ABOUT ME
    Hi 你好, it's Jenny here! I am an ABC Australian born Chinese from Melbourne. I work as an actor, a radio DJ and bilingual presenter! (basically I just talk. A LOT) This channel is a behind-the-scenes look into my life from acting to interviewing, and my love for fashion and travel!
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    Filmed on Sony a6300 & Iphone 11 Pro
    Edited on Final Cut Pro X
    Outro song: Go Mama & DJ Grumble - GGYama bit.ly/33po1YM
    Lots of love,
    Jenny ♥

Комментарии • 148

  • @jennyjzhou
    @jennyjzhou  2 года назад +46

    You wanna shop on Taobao but it's way too confusing? IGOTCHU!
    Let me hold your hand and take you step by step through the Taobao process...

    • @miranneazong2398
      @miranneazong2398 2 года назад

      Thanks for the video really awesome. Can you please do a video shopping with phone?

    • @Bhdjrjrkrkrk
      @Bhdjrjrkrkrk 2 года назад

      Is taobao sending products in germany and how? I want to buy some products

    • @LithiumBatteryGuy
      @LithiumBatteryGuy Год назад

      Hey Jenny, I live in Australia and would love some help with something. I am happy to pay you handsomely for your services.

    • @mwapechitambala3565
      @mwapechitambala3565 9 месяцев назад

      Hello, how can I make a transaction if I have master card?

  • @shaslay8894
    @shaslay8894 2 года назад +12

    yes a phone shopping guide would be so so helpful!!

  • @boyguapito1
    @boyguapito1 Год назад +8

    Thank you for this tutorial. I’m glad there’s a sea shipment option as I tend to buy big heavy items and airmail is not economical.

  • @GraceSia
    @GraceSia 7 месяцев назад +4

    Oh my god you’re an Aussie too!!! Yay!! My Chinese is shocking so I’ve been fumbling around to get my Taobao stuff haha. After this video I’ll check out to see if you have anything for this year about Taobao shopping!

  • @karminagaravito
    @karminagaravito 7 месяцев назад

    Your vids are amazing, everything is so clear now. Hahaha.

  • @dominichill1492
    @dominichill1492 2 года назад

    You are so beautiful Jenny, and this is a good video. I'm always here to support you, also I really enjoy you're series you put out last month. Wish I lived in Australia so you could teach me Shanghainese.

    • @jennyjzhou
      @jennyjzhou  2 года назад +1

      thanks so much for watching and the lovely comments you left on the series last month!

  • @tenzinyega4760
    @tenzinyega4760 2 года назад

    im sooo early! love your videos

    • @jennyjzhou
      @jennyjzhou  2 года назад

      yay!!!! thank you so much for being here hehe ❤️

  • @ivanmectin9106
    @ivanmectin9106 2 года назад

    wish you could film some of the marches right now. its so history making !! :)

  • @user-pt9vt9fj3c
    @user-pt9vt9fj3c Год назад +2

    Hi Jenny! was wondering if there is any way to shop by flash sale items on taobao? i see some clothings have a X小时Y分后恢复 indication, and i'd like to browse this category of items specifically

  • @johnlevett4518
    @johnlevett4518 Год назад +2

    Hi Jenny, thanks for this video. It explained about a lot about international postage and assisted me in receiving the goods, as I found it difficult to understand when the seller said the goods were placed in the warehouse. All good now and paid for shipping and goods on their way.😀

    • @M.O.383
      @M.O.383 8 месяцев назад

      Hi how was your experience did the shipment take long

  • @kaihwaa9049
    @kaihwaa9049 2 года назад

    what’s the option to confirm your receipt after paying for shipping? do you need to do it?

  • @booksandmaybelle98
    @booksandmaybelle98 2 года назад +1

    THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So helpful especially as you are Aussie like me.

    • @jennyjzhou
      @jennyjzhou  2 года назад

      haha yay!! so glad it was helpful!

  • @strqwbbry
    @strqwbbry 3 месяца назад +2

    please post a phone version guide!

  • @aznm3
    @aznm3 2 года назад +4

    Hey Jenny, I came across your channel today as I've been deciding if I should move back to Shanghai. I was working there for 2 years and had just returned to Sydney since mid-year, and I can't believe how much I still miss Shanghai. The food, culture and people were all so amazing. I have a feeling that you share the same sentiments since I can tell you absolutely adore the city as well! What do you reckon - think I should move back?

  • @d12oneify
    @d12oneify Год назад

    Hey Jen
    The best shiping agent in China are you advice pls ?

  • @stanleyyelnats9142
    @stanleyyelnats9142 2 года назад +1

    Thank u , can u write the Chinese words in description like case or 👟 etc So, we can just copy paste if we needed

  • @saleemhussain3110
    @saleemhussain3110 2 года назад +1

    What if item weight is 10kg. So how will the international shipping be? Is there any cheap method for shipping?

  • @PrincessInKyoto
    @PrincessInKyoto 2 дня назад

    thank you❤

  • @user-oe8pi7le5e
    @user-oe8pi7le5e 10 месяцев назад

    Thnkes for you🤩🤩

  • @annerubio5217
    @annerubio5217 11 месяцев назад +1

    I want you to explain step by step for non chinese costumer if how to translate or how to set up in english language version...

  • @marioleo9605
    @marioleo9605 Год назад

    hi there is the sea shipping means by boat ??? is there any faster way in taobao let me know please explain thank you

  • @tammagic3679
    @tammagic3679 2 года назад +1

    Can you show how to shop on taobao by phone?

  • @itwithyou4684
    @itwithyou4684 2 года назад

    please show how to do shop on Taobao set up as foreigner sell things in E-voucher

  • @Stryker-ye7wn
    @Stryker-ye7wn Год назад +1

    HI Jenny, my account recently got frozen - are there any work around with that or no? My item is currently sitting at a warehouse

  • @user-ns4ds7mp7m
    @user-ns4ds7mp7m Год назад +1

    Hey jenny! I do these steps on my phone and after i wanna pay it says 根据相关地区法律法规及淘宝网政策,该商品 无法运送至您所在的国家或地区 is there anything i can do for it?

  • @Dhulfiqar
    @Dhulfiqar Месяц назад

    May I ask you a question about 7:22
    Can you change the address at this stage to a local chinese address like a Guangzhou address After the items get consolidated?
    for example: when the items reach Cainiao Consolidation Warehouse, Can I change the address to ship them to Guangzhou address instead of my address in Australia ?

  • @SoggyBreadBun
    @SoggyBreadBun Год назад +56

    I know you are trying to be helpful but as a non Chinese speaker this is too complicated, I wish you translated first with google before filming this.

    • @WantryandDeluxe
      @WantryandDeluxe 7 месяцев назад +10

      I’m can’t read Chinese either but honestly it’s not that complicated I get most of it.

  • @redanino3013
    @redanino3013 2 года назад +1

    Do a video on wegobuy or superbuy

  • @JakeMerkaahm4or8
    @JakeMerkaahm4or8 12 дней назад

    Awesome guide @Jennyjzhou but for 3:19 timestamp , it seems the shipping wording has changed now (especially on the Taobao app) :(

  • @Stormii1
    @Stormii1 2 года назад +4

    Hello! I was wondering if you know if there are certain restrictions in ordering items from TaoBao? For example, like makeup items (brushes/palettes/eyelashes, etc)?

    • @jennyjzhou
      @jennyjzhou  2 года назад +2

      hiya! there is usually a list on taobao detailing the prohibited items. Off the top of my head it is liquids (including makeup), perishables, branded items, flammable, wood, etc.!

  • @MAX-fj8tg
    @MAX-fj8tg 9 месяцев назад

    Hi Thank you for sharing. I am living in Australia too. I got question that I want to order the items on Taobao and send them to USA and Thailand where are my family and friends live. Is it possible to do that ? I have their address. Thanks

  • @kristinekleinpagaran3436
    @kristinekleinpagaran3436 2 года назад

    Hi. Im now in macau . Can i ask for help please🙏 I have agent before using my taobao account. And now i decided to try order directly to think that is more cheaper than having agent . But I can't settle my payment. Everytime i proceed they are asking for password payment. I put all the password for my bankcards using for payment but it is still incorrect🤣🤣🤣. I just want to ask . What payment password they need . Thankyou for your answer🙏🙏🙏

  • @joeyu7947
    @joeyu7947 Год назад

    Can they ship to us ,can i uses iPad to order or have to laptop only

  • @r0tt3ncl0wn7
    @r0tt3ncl0wn7 2 года назад

    how do i sign up every time i try its like ooooh inccorect phone number format can you help?
    (never mind i fixed it if your wondering when u type ur phone remove the 0 at the start ^^ if that helps)

  • @mohmmedwheeb4057
    @mohmmedwheeb4057 2 месяца назад

    When I order I can’t see the map of the cargo how can i see it

  • @WantryandDeluxe
    @WantryandDeluxe 7 месяцев назад

    I was so confused on why you picked sea shipping I thought it’ll tell you how much it weights tho

  • @Bhdjrjrkrkrk
    @Bhdjrjrkrkrk 2 года назад

    Is taobao sending products in germany and how? I want to buy some products

  • @ZTsarmadOne
    @ZTsarmadOne 7 месяцев назад

    Taobao world wide is accepted Mastercard and Visa card but how can i pay in dollars??.

  • @videocreator5202
    @videocreator5202 2 года назад

    i am having problem that shop owner said that he cannot deliver to my country directly

  • @_b_l_x_c_k_
    @_b_l_x_c_k_ Год назад

    Please tell us more about the tips to avoid overly expensive shipping 🥹 like you if it is less or more, will air be cheaper than sea or sea cheaper than air .

  • @nguyenluu8392
    @nguyenluu8392 Год назад +3

    not work with my adress :( i live in germany not even jungle

  • @d3vilsreepers880
    @d3vilsreepers880 Год назад

    Can you show one because Im so confused

  • @marley6772
    @marley6772 Год назад

    When I go to check out it says it’s against taobao regulations to ship to U.K. so I can’t even get to page to pay ?

  • @marioleo9605
    @marioleo9605 Год назад

    why is Cainiao so long to arrive for postage overses is it going by boat 40 days is a long time wait for parcel

  • @yulianakalnyk6466
    @yulianakalnyk6466 Год назад +1

    hi, how can i order in usa?

  • @i.sohailsheikh
    @i.sohailsheikh 2 года назад

    please tell me what is in blue button mean ( confirm the rece )

  • @EvgeniX.
    @EvgeniX. 3 месяца назад

    one thing I could tell, most Chinese are probably like the process of shopping to that extent, that taobao intentionally make it a long, game-like process, so you have to spend quite a bit of time on the website. for me personally, it could be made Much more simple and efficient, if the interface were minimalistic!

  • @Leon-ny7sd
    @Leon-ny7sd 2 года назад

    Im trying to ship it to germany, but it just tells me that it can't, isnt giving me any options

  • @ena_nk1398
    @ena_nk1398 Год назад +3

    Hi Jenny, I wonder if we need to know any warehouse/shipping company in China in order for the shop to send it to before send it out to our address?

    • @Nwpoo
      @Nwpoo Год назад +1

      Not Jenny but I live in China and shop form taobao! No, you don’t need to know any warehouse or shipping company to order from China. Since it will be sent by plane you will get a number and a link to track your order

  • @fonixtopher6972
    @fonixtopher6972 2 года назад

    Please can you recommend a trustworthy shipping agent for me. Thanks

  • @sinasoeun6623
    @sinasoeun6623 2 года назад

    How to change shipping address to Australia?

  • @cosimop1539
    @cosimop1539 Год назад

    Hi, it won t go over the page where I select the shipping address. It doesn t show me the shipping option. Can anyone help me?

  • @klorenz7269
    @klorenz7269 2 года назад +6

    Hi Jenny 💜, I live in Mexico but I have a friend in Guangzhou (who will receive the items for me and then send them to me), my question is if the shipping costs of Taobao within China are very expensive or delayed?
    Since I would be paying the shipping in China and also the one that arrived in Mexico.🧐💰💰

    • @elshowdeguero
      @elshowdeguero 2 года назад

      Hola Lorenz, podrias ayudarme? Les pagaria tanto a ti como a tu amiga

  • @gogokidboy
    @gogokidboy Год назад

    Excuse me, I order stuff 2 pcs but got 1 pcs then seller send and 1 pcs with another tracking number, so shipping dont know it's mine so how to I contact shipping to tell them ?

  • @madinamaryam6786
    @madinamaryam6786 Месяц назад

    When I first ordered from taobao I tested by ordering $1.00 tape. And I didn’t know that they are going to ask for shipping after order delivered to the cargo warehouse. And they asked for shipping to the USA CA $14.00. I was confused and didn’t pay for that and I just wasted $1.00 for nothing. And Im not gonna regret because that was just test.

  • @kristofkarwinski5691
    @kristofkarwinski5691 2 года назад

    Btw if you do have (hi dictionary ) you can translate everything

  • @rosie3854
    @rosie3854 2 года назад +2

    Hi jenny may i know what it means after paying and the status of the items being shipped says 等待买家合包? Is it anything i have to worry about?

    • @jessisunknown198
      @jessisunknown198 2 года назад

      That simply means 'waiting for buyer to combine'- you need to select the items which you're planning to ship to your address from the warehouse as explained at 6:37

  • @stephanyjiang411
    @stephanyjiang411 2 года назад

    Hello Jenny . Can I order 2 different time and wait until they ship all to warehouse . Do you know how long the clothes that I order can stay at the warehouse before ship to Australia . Because I want to order 1 for my friend and 1 for myself. Thank Jenny

    • @jennyjzhou
      @jennyjzhou  2 года назад

      yes you can order separately! i think the items can stay at the warehouse for maximum 15 days before you have to pay extra. it will display next to your item how much longer :)

  • @jamietawhai9287
    @jamietawhai9287 2 года назад

    This is great as I just came back to AU to live and miss Taobao. If you could do an App only vid would be great as I still have money in my CN account and pay via Alibaba, but not sure how to pay my shipping via CN account .

  • @emaddmag3716
    @emaddmag3716 7 дней назад

    Hello, is there shipping for the same Arab countries as the Kingdom of Saudi Arabia?

  • @alimaha
    @alimaha 2 года назад

    I dont hav ethe option to see the shipping like you show

  • @ntlsyy
    @ntlsyy Год назад

    i curious how to ship all item at once

  • @edwardd5651
    @edwardd5651 2 года назад +7

    This video was so helpful, thank you! I have a question: I accidentally consolidated a single item into a shipment order before my other items had arrived at the warehouse. I haven't paid for international shipping so I don't think they have actioned it yet. It gives me the option to 取消集运, will this allow me to redo the consolidation with the other items, or will it cancel that entire order? I don't know any Chinese, so it's a bit unclear to me! :)

    • @edwardd5651
      @edwardd5651 2 года назад +4

      update: it's all good now, looks like they automatically cancelled the international shipment since I hadn't paid yet

    • @jennyjzhou
      @jennyjzhou  2 года назад +4

      so glad it's all sorted! and thank you for watching!!

  • @tannehdormoh9573
    @tannehdormoh9573 Год назад

    So you pay twice fro shipping?

  • @yumzzyumi7981
    @yumzzyumi7981 2 года назад

    hi jen..i oredered clothes ,i cant speak chinese..and i really dont know whats happening now..can u help me..

  • @juice3287
    @juice3287 Год назад

    does taobao ship to uk (northern ireland)

  • @digitalincometactics9858
    @digitalincometactics9858 2 года назад

    I am interested in figure painting tutorials by a Chinese artist I believe there is a link but I need a way to translate to English. I will follow your tutorial on how to use the site. thank you

  • @romeo1245
    @romeo1245 9 месяцев назад

    Is that app is safe ?

  • @reagraphie6126
    @reagraphie6126 2 года назад

    Please buy from Taobao has not been sent to a product and has recovered money

  • @titan312
    @titan312 Год назад

    I kept getting this UFO saying for safety reason I cannot proceed with payment.

  • @weinut3
    @weinut3 Месяц назад

    i am so confused all it says is"该商品因相关法律法规或淘宝网政策无法购买或运送" but what do i do now? does that mean i can't buy from taobao? all items in my shopping cart says the same thing.

  • @MarvinkenGutierrez
    @MarvinkenGutierrez 11 дней назад

    Gcash visa can pay taobao app?

  • @wasbruderwassollichsagenbr1608

    Can I ship to Germany??

  • @synndyl98
    @synndyl98 Год назад

    It doesn’t let me buy like already on the first step

  • @chisomnnamani
    @chisomnnamani 2 года назад

    Hi Jenny. I need your assistance with something. Its really important

  • @VilThong
    @VilThong 11 месяцев назад

    I've been having issues registering. As the one time code doesn't get sent to my mobile! Sigh*

  • @Liva.8700
    @Liva.8700 Месяц назад

    When i buy stuff it says its not availeble😢

  • @amlovely1226
    @amlovely1226 Год назад

    Is taobao ship to Saudi Arabia ???? Plz replay

  • @BibleMemorywMusic
    @BibleMemorywMusic 2 года назад +1

    wait so do you need a shopping service or not? i live in the US btw

    • @shuttup_n_kerry_on
      @shuttup_n_kerry_on 2 года назад +1

      a lot of people use shopping services but recently, it is possible to order directly from taobao. Though I think there is a list of countries/areas that they can ship to? I'm not sure, you have to check if they can ship to your place.

    • @nana-no5vl
      @nana-no5vl 2 года назад

      @@shuttup_n_kerry_on how do you check?

  • @2z1t0by9
    @2z1t0by9 2 года назад +6

    For me it says it cannot ship to my region because of Taobao rules and regulations

    • @marley6772
      @marley6772 Год назад +1

      Did you figure this out

    • @Ohwell04
      @Ohwell04 Год назад

      Cause your trying to buy something counterfeited

  • @xlgoldfish
    @xlgoldfish 2 года назад

    My country can't sign up :(

  • @user-qm6nu1tf5d
    @user-qm6nu1tf5d 8 месяцев назад

    Hello, I am an Arab girl. I want to go shopping, but I do not know the Chinese language. Can I change the language to Arabic? Please help me.

  • @Mr_iAN
    @Mr_iAN 2 года назад +1

    Does returning items back to the seller cost extra delivery fee?

    • @beth7646
      @beth7646 2 года назад

      yeah you usually have to bear the cost of the returns

  • @binayathulung4343
    @binayathulung4343 2 года назад

    how to avoid scams sometimes? sis :')

  • @jensin8051
    @jensin8051 2 года назад +24

    please do a phone one!!!! 😆

    • @jennyjzhou
      @jennyjzhou  2 года назад +6

      omg it's so much easier you're going to love it

    • @wenasai
      @wenasai 2 года назад +2

      @@jennyjzhou pls do! We need the phone one

    • @tigerli7964
      @tigerli7964 Год назад +1

      @@jennyjzhou, please, do! Can u also show how to do how to like change address and point out the selection for America?

    • @bangtankid2230
      @bangtankid2230 Год назад

      Please 😭 need a phone one!

    • @lphamz
      @lphamz 4 месяца назад

      Please do a phone app version!!

  • @deeznutsboochieslayer
    @deeznutsboochieslayer Год назад

    i made an acoount and they banned me hours after making it. i was just looking at dresses

  • @sippycup928
    @sippycup928 2 года назад

    I need to return a huge monitor to Guangdong China and AusPost won't do it, please help

    • @jennyjzhou
      @jennyjzhou  2 года назад

      hahahah you're going to have to contact mr. taobao for that xoxo

  • @andrewmah897
    @andrewmah897 2 года назад +2

    Hi, i am currently in france, trying hard to shop on taobao. I am facing a small confusion here, hoping that you can help out.
    I had tried our your way, step by step, but sadly nothing can be "LEGALLY" ship to france which really confused me. Is that really possible or maybe i didnt set up on the wrong setting? Hopefully you can help me out.
    Thanks!!

  • @ponykrikri2579
    @ponykrikri2579 2 года назад

    How long does it take to Melbourne?

  • @AussieRic
    @AussieRic 2 года назад +2

    can it be changed to english language?

  • @blitzsturm7
    @blitzsturm7 2 месяца назад

    Phone guide please 🙏

  • @user-vk6ne6uv1y
    @user-vk6ne6uv1y 2 года назад

    Is it the same process for 美国?

    • @jennyjzhou
      @jennyjzhou  2 года назад

      hiya! the process should be the same, just the pricing and shipping times would be different!

  • @d3vilsreepers880
    @d3vilsreepers880 Год назад +1

    im literally goanna cry I need help I want these clothes so bad and I dont want to spend my money on accident and never get my STUFFF because im so confused with the shipping

    • @bangtankid2230
      @bangtankid2230 Год назад

      Same 😭😭😭😭😭

    • @bangtankid2230
      @bangtankid2230 Год назад

      Have you figured it out? The dress I want’ store says free express shipping and then full payment after 15 days, so idk how much DO I PAY? And for the warehouse thingy, you have to pay for shipping and for the warehouse?? I’m SOO CONFUSED 😭😭😭 IM CRYING

  • @priyanshuupadhyay3337
    @priyanshuupadhyay3337 2 года назад

    so can you help me please

  • @stefanbong754
    @stefanbong754 9 месяцев назад +3

    Hi Jenny, I new to Taobao and have made my 1st order. However, there are a few things I'm not too sure about how taobao works.
    1. Does taobao not email you an order confirmation / recipe ?
    2. Are you only allowed to track your package from your taobao acct?
    3. Do i get nonfiction on each stage of the delivery?
    4. Am I allowed to change the shipping address after placing the order / paying ?

    • @theoneandonly840
      @theoneandonly840 8 месяцев назад

      Hello, i want to order aswell. Was the shipping from the warehouse to your home expensive?

    • @madinamaryam6786
      @madinamaryam6786 Месяц назад

      When I first ordered from taobao I tested by ordering $1.00 tape. And I didn’t know that they are going to ask for shipping after order delivered to the cargo warehouse. And they asked for shipping to the USA CA $14.00. I was confused and didn’t pay for that and I just wasted $1.00 for nothing. And Im not gonna regret because that was just test.

  • @Myluckystar909
    @Myluckystar909 2 года назад

    Hey so I heard PEOPEL who live in china can buy pets from Taobao . Is there any chance people who live in western countries could also do the same?

  • @kimhong-js1zs
    @kimhong-js1zs 2 года назад +1

    Hello friends nice videos friends great super like videos friends 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

  • @saiki.kirious1469
    @saiki.kirious1469 2 года назад

    wait so how much was your shipping in total 😩

    • @jennyjzhou
      @jennyjzhou  2 года назад +2

      i think it was like $80 AUD 😭

    • @_Junkers
      @_Junkers Год назад +2

      @@jennyjzhou Really? I thought it was 66 RMB... what am I missing here?

  • @nadamohamedmostafa2043
    @nadamohamedmostafa2043 6 месяцев назад

    your video is so important so why dont u translate it into Arabic or another langues thank u for ur effort

  • @jajah8943
    @jajah8943 2 года назад

    Phone pls