Enable This New Cell Phone Security Option Now!

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  • Опубликовано: 19 дек 2024

Комментарии • 494

  • @hughofIreland
    @hughofIreland 12 дней назад +205

    7:45 is where you find how to enable the feature; there’s a really long introduction to this video.

    • @RobertHouse101
      @RobertHouse101 12 дней назад +6

      Thanks! I thought I'd have to go through the entire video again because at the end I didn't know if he said how to enable these.

    • @hughofIreland
      @hughofIreland 11 дней назад +7

      @ The feed-in is interesting. It doesn’t feel like 7+ minutes.

    • @kevbu4
      @kevbu4 11 дней назад +10

      There are labeled chapters too.

    • @hughofIreland
      @hughofIreland 11 дней назад +3

      @@kevbu4 Thanks!!

    • @cheeseparis1
      @cheeseparis1 11 дней назад +10

      The feed-in is the reason why this fraud is possible. People have no idea of how and why this happens, even tech-savvy ones. We as ThioJoe's audience can skip to 7:45, but not the people to whom we will send the video link.

  • @antjon1
    @antjon1 11 дней назад +147

    I work for one of the cell companies (not disclosing who) and it is crazy the amount of attempted port out fraud and sim swap fraud that I see attempted. Most folks don't realize just how prevalent porting fraud and sim swap fraud are, and it almost always starts with one compromised email and password. Thank you for putting this video out there, it's definitely needed!

    • @vt20247
      @vt20247 9 дней назад +9

      BS...they should required the person to go to the local store. Shouldn't be that easy to port number.

  • @zetectic7968
    @zetectic7968 12 дней назад +286

    What a surprise US companies putting profit before customer service then being forced to do the right thing by FCC but then not advertising the feature.

    • @BillAnt
      @BillAnt 11 дней назад +8

      I got a text about it, it's right there when I log into the account. Another good solution would be having to enter your account PIN after a SIM swap on the phone once, just like when you activate a new credit/debit card which works really well for cards.

  • @itchylol742
    @itchylol742 12 дней назад +783

    not available outside the US, please put that in your title

    • @AbdullahMRiad
      @AbdullahMRiad 12 дней назад +271

      I hate it when people treat US as the only country in the world

    • @wildbill4496
      @wildbill4496 12 дней назад +88

      Well, it may not be in the title, but he did say in the intro he was talking about new FCC rules, which only exist in the US. I do get your point about it not being in the title, but at least you only had to watch the intro, not the whole video, to see this was only for the US.

    • @itskdog
      @itskdog 12 дней назад +50

      ​@@wildbill4496 That's more than 30 seconds into the video, until that point it's just "they're legally required", which could make it seem like it's a common law in many countries.

    • @lpnp9477
      @lpnp9477 12 дней назад +34

      ​@@AbdullahMRiadmaybe he doesn't realize he has an international audience. Not everyone in the US is xenophobic or specifically trying to screw you. If an English RUclips personality I watch were to upload something like this only applicable to England, I wouldn't be upset. I'm the American watching the English channel.

    • @An.Individual
      @An.Individual 12 дней назад +13

      Hopefully it's coming for the rest of us

  • @JimLeonard
    @JimLeonard 12 дней назад +166

    This is one of the most useful public service announcements you've ever done. Excellent work Joe.

    • @itskdog
      @itskdog 12 дней назад +4

      Only if you're American - the FCC has no jurisdiction outside the US, so this has no impact on me, for example.

    • @Henk717
      @Henk717 12 дней назад +1

      Nice to see you pop up Jim, not often do I see a wizard in the wild.

  • @brianwalker7771
    @brianwalker7771 12 дней назад +122

    Of course the big companies objected to protection of their customers. ALL they care about is getting the money! As long as YOUR payment clears THEY DID THEIR JOB. That is utter nonsense however it is also how companies work.

  • @splatdon1750
    @splatdon1750 12 дней назад +37

    I didn't know this feature was required until now. Honestly, kudos to the FCC for enforcing this-I just turned it on!

  • @johnsmith-tu9ii
    @johnsmith-tu9ii 2 дня назад +2

    My cell phone company is Verizon, and I've had a pin number set up with them for years, which prevents us from happening. The only way my sim can be swapped is if someone has this pin number, and I'm the only one that has it. So if your phone does not have this feature, just call your carrier and set up a pin number with them.

  • @1000left
    @1000left 8 дней назад +6

    Thank you for this GREAT video!!!! I use ATT and I accidentally discovered this a few weeks ago while searching for solutions to prevent sim swapping. I was about give ATT a huge nice review but now I find out thanks to you and this video that the FCC required them o do it!! Of course they wouldn't have done it if not required!!!!

  • @kenpresley3346
    @kenpresley3346 9 дней назад +14

    Thanks for your informative video! Don't recall receiving any notification from my provider. All the provider bashing aside, this is simply a No Brainier! I had this new feature enabled before the video was even finished. IMO, any inconvenience of having to disable it to manage your account pales in comparison to the horrors thousands of people have experienced with SIM swapping and Port Out attacks.

  • @davinp
    @davinp 12 дней назад +48

    People rarely switch phone carriers or change phone numbers, so this a good idea to enable this to block it from hapenning

    • @BillAnt
      @BillAnt 11 дней назад +3

      If you break your phone you have to do a SIM swap. Now those silly eSIM just made this problem bigger, before you could simply swap the physical sim card into a new phone, but eSIM's you have to swap online.

    • @gjoseph1628
      @gjoseph1628 10 дней назад +1

      How do you know for sure, "rarely switch carriers or change numbers?" You know that some users want to test different carriers, different devices, AND also keep the same mobile number?

    • @aiodensghost8645
      @aiodensghost8645 9 дней назад +1

      Depends... if a carrier no longer suits my needs, it's nice to dump their SIM in a garbage can after giving it a snip. In that case, it's one more obstacle to port my stuff out.

  • @PG-eq5gh
    @PG-eq5gh 11 дней назад +28

    Thanks! Great information.

    • @ThioJoe
      @ThioJoe  7 дней назад +23

    • @TheOne_6
      @TheOne_6 5 дней назад +5

      @@ThioJoe wait how do you do that

    • @Wild_NSK
      @Wild_NSK 4 дня назад +1

      @@ThioJoe WTH

    • @winterfox20060
      @winterfox20060 4 дня назад +7

      @@ThioJoe первые голосовые сообщения на ютуб

    • @Errordimensions
      @Errordimensions 3 дня назад

      @@ThioJoecould you please make a tutorial, or explain how you did it. even if its not available to the public.

  • @donaldlawrance3441
    @donaldlawrance3441 12 дней назад +37

    Good to see that there are free services to protect your cellphone number.

  • @larkc7677
    @larkc7677 8 дней назад +6

    Thank you -this is the first time I’ve heard of this feature. My cell carrier never bothered to inform me.

  • @charleshines2142
    @charleshines2142 12 дней назад +12

    I think it is great that they are doing this. If you do lose service even after this rule takes effect just immediately go to one of your phone carrier's stores and check with them that your phone number was not stolen. Don't stop anywhere on the way unless your vehicle is about to run out of fuel. Just get there immediately. Also go to your bank and tell them to watch for suspicious transactions and maybe even to freeze your accounts. You can even get new ones once your number is back to normal just in case someone is trying to take money from your existing account. Whatever you do you must work quickly.

  • @noahwilliams8918
    @noahwilliams8918 11 дней назад +6

    Thanks, Joe! Logged into my AT&T account and enabled this setting!

  • @pitzalislen
    @pitzalislen 10 дней назад +5

    Thank you so much for this info. I was able to lock down my phone numbers quickly. I've been wanting this for a long time, and I wasn't aware that the carriers had added this feature. Kudos to Joe for informing us, you got a new subscriber!

  • @garybouton9828
    @garybouton9828 8 дней назад +2

    Wow, thanks I have been wanting to do this with AT&T for a very long time. It happened to my son thankfully he didn’t have a lot going on there and it was easy to fix. But I am definitely glad to see your video on this. I have definitely enabled the feature already. Since you explained, it was only on the phone app and ended up being pretty easy to find and for AT&T. Thanks again.

  • @michaelsullivan2990
    @michaelsullivan2990 6 дней назад +2

    Thank you for this information, Joe. I enabled my this protection on all of my phones after I viewed your video. Great work!

  • @RobertHouse101
    @RobertHouse101 12 дней назад +3

    My first thanks to you after years of getting such important ideas and tips from you. Belated but no less felt. Thanks, Rob

  • @kriptic_22
    @kriptic_22 12 дней назад +24

    00:31 Nice, another thing keeping me up at night

  • @orangefield3171
    @orangefield3171 3 дня назад

    This video popped up on my feed. Thank you for showing everyone how to protect themselves from hackers. It took me less than a minute to enable both of those protective features on my Verizon app.

  • @AvengeTheBlade
    @AvengeTheBlade 12 дней назад +8

    Already enabled, thanks for letting people know!

  • @gregbirger5810
    @gregbirger5810 3 дня назад

    Thank you!!! This was genuinely useful info that someone slipped right by me. Just logged in and enabled both protection features on all my lines.

  • @Mdon100
    @Mdon100 9 дней назад +1

    Wow, I cant thank you enough for pointing out this feature. I have been searching for a way to secure my sim card. This is an easy solution.

  • @slimpickins9124
    @slimpickins9124 6 дней назад +1

    Thanks Joe. For Straight Talk customers I found the turn on switch in my account settings in the mobile app.

  • @cheeseparis1
    @cheeseparis1 11 дней назад +3

    In France, scammers call the phone holder, not a customer representative, to have them read out the 2FA code. If this technique would happen here, scammers would just trick the customer into removing the option, then tell them they will call back after a series of internal tests (because I read the protection goes off after 15 minutes).
    It won't stop the fraud, yet the targeted people will change.

  • @jeffreye7179
    @jeffreye7179 4 дня назад

    Hey Thio... Big fan of the channel for a long time. Just had this video come up on my notifications. Logged in immediately and enabled both features. You are the "boss man". I feel so much more comfortable now. Thanks for keeping us safe.

  • @Electro-tw9um
    @Electro-tw9um 12 дней назад +11

    We need regulatory changes to better protect consumers in Canada! SIM and port swapping protection, and Canada-wide credit freeze! CRTC, act now!

  • @mbsandusky
    @mbsandusky 12 дней назад +3

    Thank you for uploading this Brother!!!

  • @melindahernandez8778
    @melindahernandez8778 7 часов назад

    Just implemented it with T-Mobile. Thank you so much😊

  • @arriettyclock
    @arriettyclock 12 дней назад +7

    I hope you are planning on addressing the resent security hack on 8 phone carriers, and your recommended fixes.

  • @ohhelloididntseeyouthere
    @ohhelloididntseeyouthere 12 дней назад +14

    AT&T is, as usual, hot garbage. If it keeps failing to enable, try signing out of the application, deleting your user ID from the sign in list, closing the application entirely, and signing in again. There's a 75% chance it will work after doing that once or twice.

    • @attribute-4677
      @attribute-4677 12 дней назад +1

      Someone also said to make sure you have a recovery phone number on your profile and that was the trick that worked for me

    • @HehHeh-wh5jj
      @HehHeh-wh5jj 11 дней назад +2

      I can’t even find how to do it in this app

    • @c0t0d0s7
      @c0t0d0s7 11 дней назад

      I had to search the AT&T app for “wireless account lock.” After I found it, it wouldn’t let me enable it. It said “You must be using a device that’s associated with the account you’re trying to lock.” I was using my iPhone. 🙄

    • @SgtKilgore406
      @SgtKilgore406 11 дней назад +1

      Thank You! I was confused why it was saying my device "needed to be associated with the account". Had to sign out and back in about four times before the damn app let me enable Wireless Account Lock.

    • @ThecarwashchannelofnorthernPA
      @ThecarwashchannelofnorthernPA 9 дней назад

      I had no problems enabling this I was able to one the 1st try no issues

  • @gblargg
    @gblargg 12 дней назад +37

    It's best to have a separate phone number for 2FA that you NEVER give out to anyone for contacting you normally, just to banks etc. that require a phone for 2FA.

    • @Retro6502
      @Retro6502 12 дней назад +28

      SMS really should not be used for 2FA/MFA at all. It's ridiculous that my email and social media accounts have better security than most banks.

    • @davinp
      @davinp 12 дней назад

      @@Retro6502 text codes is the least secure method of 2FA. If possible use an authenticator app

    • @AliAvali
      @AliAvali 12 дней назад +3

      It’s best to avoid SMS OTP all together.

    • @gblargg
      @gblargg 12 дней назад +1

      @@AliAvali Absolutely, but so many places require it (unless you avoid those businesses).

    • @ImSimpIicity
      @ImSimpIicity 12 дней назад +2

      @@Retro6502 facts

  • @Lebon19
    @Lebon19 12 дней назад +10

    Americans only! Yay for being in Canada I guess.
    Also: don't forget to deactivate it if you want to switch companies and keep your number.

  • @mikenichols3849
    @mikenichols3849 11 дней назад +3

    FYI mint mobile has this in their app under settings. Default is to have it enabled. If you don't want the number lock you need to change that but imho I'm glad to have it.

    • @arthendrickson4860
      @arthendrickson4860 10 дней назад +1

      FYI... Number Lock was defaulted on my phone to disabled.

  • @Professor_Oscar_G
    @Professor_Oscar_G 9 дней назад +1

    Thank you! I just locked my Verizon and Mint Mobile numbers. I appreciate you.

  • @fredrickpeters1628
    @fredrickpeters1628 12 дней назад +3

    Enabled both! Thank you 😊

  • @patrickperez9790
    @patrickperez9790 8 дней назад +1

    thanks for this well researched video. And thanks for including Mint Mobile

  • @redcommander27
    @redcommander27 9 дней назад

    Thanks. Glad to hear companies are addressing this issue.

  • @paulct91
    @paulct91 11 дней назад +1

    0:35 - Also to siphon all your personal info AND your contacts info especially if they luck out or target public figures or those with access to similar highly desirable figures. Be careful out there people!

  • @enes_karaca
    @enes_karaca 9 дней назад

    This is sort of enabled by default here. You can't swap sims or change carriers without personally being there with your id. Also, when you change sims/operators, banks disable your 2FA it's kind of tied to your sim not just your phone number. You have to personally go to each bank or their ATM with a valid card and remove the sim lock / accept the sim change. Until then you can't login to mobile apps, or do online shopping with your credit cards.

  • @philipohmes9395
    @philipohmes9395 10 дней назад

    Thanks for the updates. I'll stop by my phone carrier's store this week to sort it all out.

  • @rlqd
    @rlqd 12 дней назад +33

    Hope this will be a thing in EU and UK too!

    •  12 дней назад +6

      In Greece this has existed for many years and is known as Authority Password, but you need to contact customer support which will prompt you to send an email to the ISP with your password. In my opinion, this is a significant vulnerability.

    • @Moonlight-vg7sl
      @Moonlight-vg7sl 12 дней назад

      why is your profile picture ai generated

    • @rlqd
      @rlqd 12 дней назад +8

      @Moonlight-vg7sl because I want something creative, but I don't have skills to draw it myself

    • @aitehs
      @aitehs 12 дней назад +1

      UK is Europe

    • @rlqd
      @rlqd 12 дней назад +2

      @aitehs true, thx, I mean EU

  • @leroyisaac1708
    @leroyisaac1708 9 дней назад

    I enabled the feature on AT&T. Thank you for the information.

  • @Kimarnic
    @Kimarnic 12 дней назад +37

    Oh exclusive to USA, im outta here

  • @BitSmythe
    @BitSmythe 10 дней назад +2

    7:40 *INFO IS HERE!*

  • @edmondov
    @edmondov 12 дней назад +1

    Great video. You're such a great human being.

    • @gblargg
      @gblargg 12 дней назад

      Yep, I found this channel maybe a year ago. I like how it's all in his voice, just a guy making fairly polished videos (but not overly-polished) with practical information for technology.

  • @BeserkBeastSaiyan
    @BeserkBeastSaiyan 9 дней назад +1

    For Verizon if you have the app click on your device select manage device scroll down should show up as Number Lock seems some phones are enabled automatically but Check to be sure

  • @crazy4doxies440
    @crazy4doxies440 5 дней назад

    I for sure enabled it. Thanks for the video.

  • @mattblack133
    @mattblack133 10 дней назад

    Got it Bud! Great job.I'm definitely going to enable both on t mobile. 👍

  • @SupaBuma
    @SupaBuma 10 дней назад

    thank you algoz for leading me the wonderfully made video showing me how to lock down my cellular service even further!

  • @HiTekRedNek
    @HiTekRedNek 11 дней назад

    Thanks for the video! I had no idea this feature was available to me and that I needed to address it.

  • @BethSargent
    @BethSargent 12 дней назад

    Thank you so much for this info. I wanted to have these lock features set in place with my phone carrier, and with your information, now I do.

  • @AnnoNimka
    @AnnoNimka 7 дней назад +2

    What if my phone got bricked with that "security" feature, would I still be able to change it? I thought that the phone service providers would be able to differentiate in a physical later of their transmitter an authenticate caller from the impersonator but it seems they've opened a loophole for spammers to call you using your phone number.

  • @wildbill4496
    @wildbill4496 12 дней назад

    Lots of good info. I knew about the phone number locking with my carrier, in fact I remember when I used the accoutn app months ago, it specifically popped up something offering to turn that on. However, I was not aware they also no offered a SIM locking option.

  • @PG-eq5gh
    @PG-eq5gh 11 дней назад

    As usual, excellent information. I've enabled it. Thx for this.

  • @Rorschach1024
    @Rorschach1024 10 дней назад +2

    Which begs the question, if AT&T didnt want to implement it, how are they benefiting from allowing sim swapping to occur? Do they make money from it?

  • @nobody1841
    @nobody1841 11 дней назад

    Enabled right now while watching your vid. Thanks a bunch.

  • @nitrorange
    @nitrorange 8 дней назад

    Definitely enable this protection, but you might want to add an annual reminder that it’s on so you remember to turn it off when you get a new phone. I had forgotten that I had added this protection, and a couple months ago it caused a delay while I “troubleshoot” why I couldn’t switch my esim to a new phone 😅

  • @knottytoob
    @knottytoob 12 дней назад +1

    Thank you TJ for info. to swap 'I'm ok aS I aM' thought. Security evolves as tech does, so...rock on brother.

  • @michaelrichardson484
    @michaelrichardson484 Час назад

    I did a port lock on my Visible carrier last year. Because of your view video, I rechecked it and found that it was not locked anymore. Visible has an option for line lock, which I now toggled on.

  • @bikeny
    @bikeny 12 дней назад +1

    Thanks very much for this info. I will be logging on to my carrier's website to do it.

  • @sjian1026
    @sjian1026 11 дней назад

    I'm Canadian, and we've had these things forever! Crazy that this wasn't the case in the US.

  • @masterinico
    @masterinico 11 дней назад

    I was just able to active both Number and Sim lock via the T-Mobile app in my phone. Thank you!
    (T-Mobile customer service is okay most of the time but not always the smartest)

  • @AltonV
    @AltonV 12 дней назад +2

    I read that banks in Africa implemented a check before each transaction and checked with the carrier if the SIM was recently switched, and blocked the account for some days if it was.

  • @pmjeterjr
    @pmjeterjr 11 дней назад

    I have used the number port lock on Verizon, did not know sim was separate. Thanks for the information! I just turned on Sim lock.

  • @miltonthecat2240
    @miltonthecat2240 12 дней назад +1

    I would prefer a 2FA method using a standalone device that doesn't connect to anything, wired or wireless. Many years ago, I used a credit-card-sized device to log into my company's internal network remotely. It had a little LCD screen that displayed a series of characters that changed every 30 seconds or so, I just entered the characters on the 2FA (called something else back then, I think) entry box. I can't bring myself to trust a phone app, or a dongle that plugs into a PC, mostly because I don't understand the details of how they work. Plus, firmware designers invariably insist on adding a method to update device firmware, which seems to me to be a huge gaping vulnerability. As long as a hardware 2FA device can be updated remotely, I doubt I can ever bring myself to trust it. But even if such a device existed (or already exists), the problem would be compatibility with all the websites that I currently use with 2FA.

    • @johntrombley2647
      @johntrombley2647 12 дней назад

      Have you tried YubiKey? They are not fully supported, so you can use them on some sites but not others; however, they are nice for the sites you can use them.

    • @marcelfotografie6046
      @marcelfotografie6046 12 дней назад +1

      You might have had an RSA SecurID SD200 card. You can always buy a cheap or second hand small (Android) phone and only run the authenticator app (i prefer Aegis), without sim card or wifi.

    • @miltonthecat2240
      @miltonthecat2240 11 дней назад

      @@marcelfotografie6046 Thanks for the suggestion, I hadn't considered that. I am currently using an older SIM-less phone to run Android Auto to get GPS navigation in a newer vehicle using an offline maps app, so I didn't have to agree to enable any of the horrid snooping stuff they are putting in the new cars these days.

  • @grandmaster101587458
    @grandmaster101587458 10 дней назад

    It's interesting that the USA is only just getting around to doing this. In Canada, we've had text requests for ports and SIM swaps for at least a few years now. We don't have SIM locking though, but some companies offer port protection, which blocks ports of numbers even if the text request is replied to. Surprising that they didn't look to how Canada was doing it to see that it's only been successful for helping to curb SIM theft and number theft.

  • @yf222000
    @yf222000 5 дней назад

    Thank you for this bulletin video. Much appreciated.

  • @6644guilherme
    @6644guilherme 12 дней назад +74

    Reason number 347 i never answer calls except from mom/dad

    • @_GntlStone_
      @_GntlStone_ 11 дней назад +8

      but is it really Mom or Dad or is someone spoofing their number and using AI to clone their voice???? /S mostly

    • @RAGNORACKL
      @RAGNORACKL 11 дней назад +4

      @@_GntlStone_stop playin with him bro 😭😭

    • @weshuiz1325
      @weshuiz1325 11 дней назад

      Not always possible sadly

    • @R_C420
      @R_C420 11 дней назад +1

      That's why you establish a code word

  • @marcinband
    @marcinband 11 дней назад +1

    Thanks Joe. this is great.

  • @TheZzzleep...
    @TheZzzleep... 9 дней назад

    Very helpful, right where you said it'd be on Mint. Kinda surprised the default setting was Off.

  • @Michael-jh4wi
    @Michael-jh4wi 2 дня назад

    Thank you for the valuable information 👍

  • @jcaff6963
    @jcaff6963 12 дней назад

    Good explanation, thanks, I have done the SIM, but not the PORT. Taking care of it.

  • @luckywetland
    @luckywetland 8 дней назад

    Hey Thio, I hope you would make quick videos (maybe shorts) about IDM alternatives, also the difference between Windows Security and Windows Devender.

  • @ados8064
    @ados8064 12 дней назад +1

    Another far more dangerous attack is the S7 man in the middle attack. Everyone should disable roaming on the account if they don't travel and enable only when travelling.

  • @davida1hiwaaynet
    @davida1hiwaaynet 4 дня назад

    Thanks Joe. definitely will turn this on ASAP.

  • @sherri.
    @sherri. 6 дней назад

    Visible is called Line Lock. I just toggled to turn it on. Thanks for the tip Thio!

  • @just_a_stump
    @just_a_stump 12 дней назад +2

    Gl bruh 💪
    mint👇
    Account>Security>Number Lock>Enable

  • @rakasabit
    @rakasabit 12 дней назад +6

    Quote symbol in subtitle isn't show correctly
    "Problem with this USB drive"

    • @ThioJoe
      @ThioJoe  12 дней назад +6

      oops should be fixed now

  • @Peekofwar
    @Peekofwar 10 дней назад +2

    This won't stop people from buying access to smaller cell tower operators and tricking your phone company into thinking your phone is roaming and redirecting messages and calls...

  • @creed5248
    @creed5248 11 дней назад

    I like videos like this - more cellphone tips are always very welcome ...

  • @snarkykat
    @snarkykat 12 дней назад +18

    If I had a buck for every time a friend or family member has been SIM-swapped, I'd be wealthy! I'm afraid of drive-by SIM swapping happening to me. BTW: I've switched to your sponsor for antivirus

    • @20NewJourney23
      @20NewJourney23 12 дней назад +3

      I'm pretty sure my parents had their SIms swapped recently. My dad's phone wasn't connected to the network PROPERLY. It said it was connected but he had zero service (no bars), couldn't make or receive cals or texts, even on wifi-calling. It took many hours of US Mobile troubleshooting to finally fix it. Mom's phone worked just fine, so it wasn't a tower down issue. Then about a month later (like a week ago) mom's phone did the same thing! What the heck. Dad's phone was working just fine, so I contacted them again and I mentioned the issue about the other line prior tot his and they looked up the tech support notes and fixed it really quickly. I was thankful. Does that sound like a SIm swap happened? My parents weren't notified about their number being transferred to another carrier like when they port out. I have no idea what happened.

    • @snarkykat
      @snarkykat 12 дней назад +2

      @@20NewJourney23 That sounds more like a Stingray-type cell signal interception rather than a SIM swap. Stingray is a device that mimicks a cell tower to facilitate a man-in-the-middle compromise of the phone

    • @AltonV
      @AltonV 12 дней назад

      @@snarkykat wouldn't that affect both phones simultaneously?

    • @enginerd80
      @enginerd80 12 дней назад +1

      ​@@AltonVAnd how could something that customer service would do help getting connected again? If there's a malicious base station you just move out of its reach. But of course, what was said during calls and in SMS's while connected to the malicious base station, would be known by the hackers, and that information would stay in their possession even after leaving their base station.

    • @20NewJourney23
      @20NewJourney23 12 дней назад +3

      @@snarkykat It seems to have happened at our house in rural NV. So, if that's the case, it is someone nearby. The people who live near me within wifi range tend to be elderly, retired, disabled people with the exception of the people of likely Mexican descent living directly behind us who bought the property last year; They don't speak English. Sooo. I have no idea what would cause the issue. But I don't seem to have the issue being on T-Mobile-based service,w hereas my parents are on AT&T-based service. I did just get T-mo SIm cards for US Mobile. If this happens again I'll swap my parents over to the Tmo SIMs thru US Mobile app/site.

  • @auxmike718
    @auxmike718 9 дней назад +1

    Just remember, you have to turn it off before you upgrade your phone or account otherwise it will freeze the ability to use the new phone so make sure you do it before hand before getting a new phone

  • @rapidfirerob4
    @rapidfirerob4 12 дней назад

    Just did it for our three lines. Thanks a lot!

  • @pj-fx7gx
    @pj-fx7gx 2 дня назад

    Thank you for the video. I had number lock on but not SIM Protection.
    NOTE: The MyVerizon app allows you to set number lock but PIN Protection apears to be abailable only from the web

  • @prisillamayeaux
    @prisillamayeaux 11 дней назад

    Thank you for sharing this. I didn't even know about this until this video.

  • @dkgrant61
    @dkgrant61 9 дней назад

    had our phone number stolen. 500 contacts. Had to call them all with a new number. I've had that number 25 years. Broke my heart.

  • @capncrunch1249
    @capncrunch1249 9 дней назад

    Thank you very much for this! This was one of my most feared security risks. Too bad the law did not appear to require carriers to inform customers!

  • @buffuniballer
    @buffuniballer 11 дней назад

    @9:52 - Boost Mobile
    It's in the App under lock settings. That protects from unauthorized Port Out
    I've not moved my Boost eSIM to another phone, so not sure. I'd imagine one would get a text on the old device to authenticate the migration of the eSIM to the new device. That seems to be the way carriers are doing that these days.

  • @kathikapp6707
    @kathikapp6707 2 дня назад

    Thanks! I'll give it a try!😊

  • @amycosmicpuppy
    @amycosmicpuppy 9 дней назад

    For Visible by Verizon you need to navigate to Account > Privacy & Security. Select manage number security.

  • @argeev2013
    @argeev2013 11 дней назад

    Just locked both of our lines with Xfinity Mobile. Thanks for the info!

  • @tilghmansmith5705
    @tilghmansmith5705 9 дней назад

    Thanks for those info. It's funny that they say they are all about our security, yet never tell you that this is something you should be aware of. Absolutely enabled it. Might even drop our wireless provider... sick of these big corporations who leach off of customers. I know... stop yelling lol

  • @Xokzu
    @Xokzu 9 дней назад

    Enabled on Google Fi. Thank you for this!

  • @oisiaa
    @oisiaa 11 дней назад

    Thanks for the video! I enabled this on my account right away.

  • @stickman-1
    @stickman-1 3 дня назад

    Utilizing a Yubikey would be a huge step forward in securing phones/computers.

  • @cryptoroseaz
    @cryptoroseaz 11 дней назад

    I did it in my verizon! Stopping scammers is a must.

  • @13thravenpurple94
    @13thravenpurple94 12 дней назад

    Fantastic video! Thank you so much 👍