I will never ever understand how two older people in the beginning twilight of their years with a house more than likely paid off would take on a venture like this?
Yeah I seen that you don’t move an automatic gearshift during the driving only when stationary it shown her put it from park into drive then shown it again in reverse going from drive into park but still having her driving along the road my car is automatic and I have automatic only license maybe they did it to make it look like she had manual but in saying that mine can go into manual mode too I have 2016 mini Cooper D but she definitely wasn’t in manual mode because even then you would never select park while driving would break the car and cause a crash
Usually the hotel owners annoy me a bit but these two are lovely. Often the owners are confrontational when they're told what's wrong with their hotel and are deluded about the state of their hotel. These two are actually very open to criticism and willing to change.
@@MISSODETTESWANN in the uk it’s very common to have our dryers and washers in the kitchen but this is a guest house so I think they need to find somwhere else for washing
@@pocaluneksmierci I can’t speak for many but all the homes I’ve ever been to have had dryers and the only reason they didn’t was bc they can’t afford them but I don’t think the drying is the dirtiest part of washings?
@@MISSODETTESWANN It is normal for UK to have dryers and washers in the kitchen , in every kitchen in UK you will see there washer, dryers . I reside in England.
Surely all it meant was that the chair was new and nobody had noticed (or bothered) to remove the polythene. That's especially likely if an employee had carried the chairs up and not felt it was their job to do so.
The inspector is so right. If I don’t like a place, I won’t stay again. I don’t often stay in a hotel or b&b these days. I only leave a review if the hotel asks me to.
the bathroom in the 4-diamond guesthouse "Moonraker" also has absolutely no space to put your stuff and it has also these low watertabs, where you cannot fill your Waterkettle...
The hand basins probably have cold water from the roof tank. That's not drinking water. You need to get that from the kitchen. That's why I take a bottle of water with me when I stay in a hotel, or else use the water in the 'fridge.
They are filthy and lazy. How did they keep their jobs? The bathrooms are crucial. Mouldy bits around the showers, hair in the sink, dust everywhere, dirty toilets (🤮) are disgusting. They simply don’t give a shit.
It’s just started. I thought Nandos sounded familiar. Aussie here, there’s a Nandos Pizza near where I live. Also a Nandos chicken with other food take away here. Is Nando’s food take away in UK as well? I thought they were serving Pizzas lol. Now I’ll watch it 😊
Those absolutely-shredded rags they use for guest towels! They need a mother like mine. I have Ralph Lauren guest towels; she still complains. ``Your towels are rough,'' she says, inquiring whether I use fabric softener. ``Your lighting is bad,'' she says.
Forgive me if I'm being picky, but when did a Hash Brown form part of a full English? My local does sausage, egg, tomatoes, mushrooms, beans, black pudding, bacon, fried bread and toast. Not an American Hash Brown in sight....
When didn’t it? 😂 I don’t remember such a thing without Hash Browns, especially Wetherspoon Breakfasts and most other places I have never had or seen a full English breakfast menu not including them. My Nan had a Cafe in the 90’s and they existed then on breakfasts. I’ve nev made one either without them, it’s part of it it’s like not putting an egg on or fried bread. IDC for the pig clots and mushrooms but everything else yea go together like yin and yang ☯️
Watching these I'm always kind of curious if anyone even cares about star ratings anymore? I live in the UK, but when I book accommodations I just use booking websites and look at the user reviews and ratings.
These are filmed 15 years ago! But it’s good to have an industry standard done by professionals even if clients go mainly on other client reviews… like clients can’t see the hygiene of the kitchen for instance
The motoring organisations all had grading schemes for the garages, restaurants and hotels listed in the gazetteers which they used to issue annually. Their ratings were of more use to ordinary travellers than the Michelin Guide which catered for wealthy aesthetes.
I think a lot of rooms still look kind of like that around the UK and Scotland though to fit with the old Elizabethan and victorian style. I Definitely think it looks crusty and think they can do a classical styles a bit more tastily though.
So much of 'the rest of the world',doesn't even have easy access to water,they'd love to have two taps.One for hot,and one for cold.They'd be quick to learn how they work.
Ruth was too aggressive here. She did much better vir the crazy lady (children's hotel). The lady here doesnt like confrontation so says yes yes yes to get the attack to stop.
Unless it is different there, there is pretty much no nonprofit that will accept used mattresses. And why would you want to give someone an old uncomfortable worn out mattress? Even if you wanted to start an organization collecting and distributing people's old used mattresses, by the time you covered the cost of a truck and pickup, proper cleaning, and repair...you could probably just form a partnership with a couple places and get new donated ones. I've volunteered at some furniture banks and that's how it worked at them. If a family lost their bed due to a fire or something, we'd contact one of the places we were partnered with and get a new one, or they would get a voucher for one.
It's an Anglo-American tradition that was started by the Gideon Society, who place them for free in locations such as hotels, schools, etc. It does no harm.
Four diamonds (the Moonraker) and the bathroom was dwarf-sized, you had to climb into a bathtub to shower 😮 and the taps in the sink were separate for hot and cold??! World War II ended a long time ago…
@ Which means it’s impossible to wash your face or your hands in warm water, as the hot tap is always too hot. You have to do everything in cold water! It must be the only country in the World that does this! I’ve travelled in 54 countries and lived and worked in 18…
You have a very strange obsession with taps. I really dont understand what your issue is. They are just a means to get water into a sink. Hardly enough to be so adamant they are 'wrong'. Get over it you lunatic 😂 @@MariaWerner-sf1ef
I STILL DON'T UNDERSTAND WHY TV DOESN'T GO IN REPLACE THE OLD WITH NEW. RIDICULOUS. TELL HER TAKE TOOTHBRUSH RUTH YOU HIRE CLEANING COMPANY FOR THEM REPLACEMENT BATHROOM'S BEDS BEDDINGS DINNER ROOM'S SIGNS ALL OF IT. LIKE GORDON RAMSEY KNOCK OFF SHOW😢
This came BEFORE Gordon Ramsey's show. And what's the point in cleaning it all for someone IF you don't give them the education on how to maintain s d upkeep it to the correct professional standards?
I stayed there in 1978. Nando was the name of the original owner.
They are such a cute couple! You really can see the love they have for each other
I will never ever understand how two older people in the beginning twilight of their years with a house more than likely paid off would take on a venture like this?
Yes, and it's so common as you watch through all the many series.
When you're a hotel inspector, and you need to get to your next hotel now, so you shift your automatic car to P for phast.
holy shit I lol'd
Looks like it was sold around 2011/2012 and is now called the Linhill guest house owned by Diane and Jim
And the reviews are much better
I get the impression that the owners thought that just going onto TV would bring in guests. They needed hand holding and pushing all the while
@@chriggle1 To me they sounded like they wanted new furnishings for it and were hoping the show would pay.
Unless they just sold it because they was retiring as this was a good few years back
Why did they show her shifting a AUTOMATIC gear shift?? hahaha
Yes I wondered this too, tiptronic transmission?
Yeah I seen that you don’t move an automatic gearshift during the driving only when stationary it shown her put it from park into drive then shown it again in reverse going from drive into park but still having her driving along the road my car is automatic and I have automatic only license maybe they did it to make it look like she had manual but in saying that mine can go into manual mode too I have 2016 mini Cooper D but she definitely wasn’t in manual mode because even then you would never select park while driving would break the car and cause a crash
Nandos looks like a nursing home
Usually the hotel owners annoy me a bit but these two are lovely. Often the owners are confrontational when they're told what's wrong with their hotel and are deluded about the state of their hotel. These two are actually very open to criticism and willing to change.
The two noticeable things that were not addressed was a lack of parking and also kitchen hygiene.
Why why do the washing of clothes in a food prep area. I ha e never understood this
Dirty nappies cooked meals.
Let alone in a guest house
@@MISSODETTESWANN in the uk it’s very common to have our dryers and washers in the kitchen but this is a guest house so I think they need to find somwhere else for washing
@@UserExximost homes don’t have driers tho.
@@pocaluneksmierci I can’t speak for many but all the homes I’ve ever been to have had dryers and the only reason they didn’t was bc they can’t afford them but I don’t think the drying is the dirtiest part of washings?
@@MISSODETTESWANN It is normal for UK to have dryers and washers in the kitchen , in every kitchen in UK you will see there washer, dryers . I reside in England.
Kate constantly has that ‘deer in the headlights’ look.
I think she needs glasses.
If I walked into my room,at a guest house,and there was polythene on the chairs,I’d feel insulted,and walk straight out.
Surely all it meant was that the chair was new and nobody had noticed (or bothered) to remove the polythene. That's especially likely if an employee had carried the chairs up and not felt it was their job to do so.
No wonder the previous owner sold it to them. They clearly managed it into the ground.
Must’ve been laughing all the way to the bank
Wouldn't you think they'd have considered a name like The Bard, or maybe The Tempest, something along those lines? Too bad.
The inspector is so right. If I don’t like a place, I won’t stay again. I don’t often stay in a hotel or b&b these days. I only leave a review if the hotel asks me to.
Cute couple and I'm glad they had a happy ending
Literally
They ran that hotel into the ground as managers and then became the owners.
22:39 😂😂😂 gormless 😂 “ gurrrrrr” 😅
They were the managers before they were the owners?They must have been getting away with a lot.They don’t seem to know the job,at all.
the bathroom in the 4-diamond guesthouse "Moonraker" also has absolutely no space to put your stuff and it has also these low watertabs, where you cannot fill your Waterkettle...
The hand basins probably have cold water from the roof tank. That's not drinking water. You need to get that from the kitchen. That's why I take a bottle of water with me when I stay in a hotel, or else use the water in the 'fridge.
I hated the look of that guest house.
A BnB with no dryer for the linens??? 😱🤢
How were they managing the b and b before they bought it?
Not an appealing place.
They are filthy and lazy. How did they keep their jobs? The bathrooms are crucial. Mouldy bits around the showers, hair in the sink, dust everywhere, dirty toilets (🤮) are disgusting. They simply don’t give a shit.
That breakfast room needs something on the wall even just a mirror
And to have the conference room-style chairs replaced with wooden ones to match the tables.
44:00 absolute hornbag, what a shock to my innocent ears
There's a two word phrase we use for these... Rhyming with Crazy Lunts
So "Nando's" doesn't sound like a hotel but "Forget Me Not" does?
Nandos is a popular chain of chicken restaurants
They probably want to stick to the violet themed décoration. And Nando's is the equivalent of KFC so anything would be better than Nando's 😂
😂
Stupid name.
Nandos as in ‘a cheeky nandos’ the Portuguese chicken chain so popular since this was made 😅😅😅😅😅
A rubbish name 😂
No mattress or pillow protectors 🤢🤮 those people are disgusting and lazy
£50 a night at Nando's versus £75 at the gleaming four diamond establishment. You get what you pay for.
Well done!
Nice episode!!
Can't help seeing Daisy and Onslow in them.
Yes yes yes yes yes yes yes yes yes yes yes
Why?
It’s just started. I thought Nandos sounded familiar. Aussie here, there’s a Nandos Pizza near where I live. Also a Nandos chicken with other food take away here. Is Nando’s food take away in UK as well?
I thought they were serving Pizzas lol.
Now I’ll watch it 😊
Yeah Nando's (chicken) is in the UK! It's more of a sit-down restaurant rather than a takeaway though : )
Nados is huge here. Chicken restaurants in every town.
Lovely
Those absolutely-shredded rags they use for guest towels! They need a mother like mine. I have Ralph Lauren guest towels; she still complains. ``Your towels are rough,'' she says, inquiring whether I use fabric softener. ``Your lighting is bad,'' she says.
A nightmare for any rental there , traffic is chaos !
Excuses, excuses... They are so lazy so nothing is getting cleaned or changed. Ruth fighting losing battle.
Makes me wonder what they were doing all the time they were the managers of Nando's
33:00
More interesting in wind chimes than cleaning...
Is it a bollywood film? Or fairy garden??
Her bracelets I thought lol
The fact someone said Nando’s sounded like a chicken restaurant 😂
Nando’s is a chicken restaurant
@ yes i know, that was my point! This was filmed ages before Nando’s the chicken restaurant was a thing! Duh!
forget me knot , forgotten already
Forget me nots are blue not mauve. Wouldn’t the room colour be more appropriate pastel blue?
Forgive me if I'm being picky, but when did a Hash Brown form part of a full English? My local does sausage, egg, tomatoes, mushrooms, beans, black pudding, bacon, fried bread and toast. Not an American Hash Brown in sight....
When didn’t it? 😂 I don’t remember such a thing without Hash Browns, especially Wetherspoon Breakfasts and most other places I have never had or seen a full English breakfast menu not including them. My Nan had a Cafe in the 90’s and they existed then on breakfasts. I’ve nev made one either without them, it’s part of it it’s like not putting an egg on or fried bread. IDC for the pig clots and mushrooms but everything else yea go together like yin and yang ☯️
@@Ste_Robbo My local pubs (3) do Full English and none serve has browns, they are simply not part part of a full English.
At least this couple can see the flaws and laugh at themselves..
The excuses from the woman!!!!
It's so funny 🤣🤣🤣🤣 0:32
The 'award winning' guest house they visited was so dated, even then! Alex Pollizi would hate it.l😅
Watching these I'm always kind of curious if anyone even cares about star ratings anymore? I live in the UK, but when I book accommodations I just use booking websites and look at the user reviews and ratings.
These are filmed 15 years ago! But it’s good to have an industry standard done by professionals even if clients go mainly on other client reviews… like clients can’t see the hygiene of the kitchen for instance
@@lolo_bird 2025 minus 2005 = 20 years, not 15. ;)
(I’m rounding up to 2025 since it’s just a few weeks away.)
If there're at the other guest house... who made her breakfast and how can she judge the quality?
They employ others
Wot a pair of whoppers 😅
Should have renamed it Dimwits'
Or Duffers…
Whoever is wearing bracelets, never again.
honestly my biggest question from this is why tf was the AA grading guest houses lmao
The motoring organisations all had grading schemes for the garages, restaurants and hotels listed in the gazetteers which they used to issue annually. Their ratings were of more use to ordinary travellers than the Michelin Guide which catered for wealthy aesthetes.
@@faithlesshound5621 oh i see,, cool
Do they have chicken on the menu?
Drinking Game:
Everytime "YOU KNOW" a said
This is NOT Nandos
Am I missing something though, the other 4 diamond hotel was really dated... it didn't look that nice at all.
What you are missing is the fact that this episode was air in 2005 - almost 20 years ago. So, of course, they'll look dated!
It’s a 20 YEAR OLD PROGRAM 🫠🫠🫠 jfc how some of you can’t deduce that from watching it is mind blowing
@@Sparrowdean😂😂😂
I think a lot of rooms still look kind of like that around the UK and Scotland though to fit with the old Elizabethan and victorian style. I Definitely think it looks crusty and think they can do a classical styles a bit more tastily though.
So much of 'the rest of the world',doesn't even have easy access to water,they'd love to have two taps.One for hot,and one for cold.They'd be quick to learn how they work.
Borrowed ninety thousand pounds? I have no sympathy for these people.
I could be wrong but I think they mean they got a mortgage for £90k (i.e. they borrowed It from the bank), which is pretty standard
@@Dangerawaits123and cheap by todays standards 🥲
@@Dangerawaits123 Yes, that what mortgage is .....
@@Lita-bj5ir yes, I know that?
OMG how much fat in that frying pan!!
*fried* eggs
Ruth was too aggressive here. She did much better vir the crazy lady (children's hotel). The lady here doesnt like confrontation so says yes yes yes to get the attack to stop.
English do not complain ?
I must be the exception to that .
If things are not right , I say so .
Hoping the message will change things .
They complain by not going back.
Init where the term ‘whinging pom’ comes from? 😂
Never seen this inspector who's she where's the Italian woman?
This is the original presenter, Alex came after Ruth.
@Aussie00 Really I never new that Alex is obviously best presenter for the viewers she doesn't hold back 😂
Go stock her 😮😮😮
Why wouldn't they offer the beds to people in need? Instead of throwing them in a skip?
Unless it is different there, there is pretty much no nonprofit that will accept used mattresses. And why would you want to give someone an old uncomfortable worn out mattress?
Even if you wanted to start an organization collecting and distributing people's old used mattresses, by the time you covered the cost of a truck and pickup, proper cleaning, and repair...you could probably just form a partnership with a couple places and get new donated ones. I've volunteered at some furniture banks and that's how it worked at them. If a family lost their bed due to a fire or something, we'd contact one of the places we were partnered with and get a new one, or they would get a voucher for one.
Because they’re no good.Not comfortable,at all,for anybody.
Why should people in need get back problems from a worn out matress full of bacteria ? Ruth had a bad night sleep on it.
Ruth Watson’s swearing is totally unprofessional,and wrong.
Bore off
Aw,you poor thing.@@BCJ1985
@@ElizabethAnneHoward-IllstonDunno why you aren't aiming that at Mary Whitehouse above.
Stratford upon Avon is so overrated.
It sums up a lot of what I can’t stand about England 😂
Why you have a bible books in the night stands
?
It is very common to have a bible in a hotel. I am not sure why.
It's to discourage suicide from single people, as hotels are common sites for overdose or overdrinking.
It's an Anglo-American tradition that was started by the Gideon Society, who place them for free in locations such as hotels, schools, etc. It does no harm.
Four diamonds (the Moonraker) and the bathroom was dwarf-sized, you had to climb into a bathtub to shower 😮 and the taps in the sink were separate for hot and cold??! World War II ended a long time ago…
In the uk it is very very common to have two taps on sinks.
@ Which means it’s impossible to wash your face or your hands in warm water, as the hot tap is always too hot. You have to do everything in cold water! It must be the only country in the World that does this! I’ve travelled in 54 countries and lived and worked in 18…
@@MariaWerner-sf1ef there is a plug, so you can mix the water to your own liking.
@ Oh for God’s sake… If Uzbekistan, Tajikistan, China, Russia and Morocco can manage blender taps, so can the UK!
You have a very strange obsession with taps. I really dont understand what your issue is. They are just a means to get water into a sink. Hardly enough to be so adamant they are 'wrong'. Get over it you lunatic 😂 @@MariaWerner-sf1ef
Why don't they REDO Nandos when they were gone
HELP THE LOVELY COUPLE OUT WTH
Why should they? It’s not their responsibility jfc delusional much?
I think they thought that they were going to get a makeover,for free.They were clueless,considering that they used to be the managers.
I STILL DON'T UNDERSTAND WHY TV DOESN'T GO IN REPLACE THE OLD WITH NEW. RIDICULOUS. TELL HER TAKE TOOTHBRUSH RUTH YOU HIRE CLEANING COMPANY FOR THEM REPLACEMENT BATHROOM'S BEDS BEDDINGS DINNER ROOM'S SIGNS ALL OF IT. LIKE GORDON RAMSEY KNOCK OFF SHOW😢
This came BEFORE Gordon Ramsey's show. And what's the point in cleaning it all for someone IF you don't give them the education on how to maintain s d upkeep it to the correct professional standards?
Budgets on UK Tv shows are a lot lower then in the US as this program is less likely to be sold internationally
Why are you yelling? Typing in capitals = yelling
THE NEVER DO THAT 🤣🤣
@@Aussie00 End way you say that?
Theyre cute as they paint 🎨😊😅