Yes, BUT only open it up in a professional 100% clean place, because every tiny dust that you can't even see will cause problems and for that reason It's almost guaranteed If you open up a drive in average place It is going to be faulty.
@@VDani16 that's only required if the data inside is worth a fortune. You can actually even operate the drive with the cover open in normal non-cleanroom conditions and help the arm move by hand while at it and have probably 99% chance of not losing your data if not doing something stupid like sticking your dirty fingers to the platters etc. I have done that a few times to old worthless 2.5" laptop hdd's and it's worked every time.
vdrive : I'm not the expert here, but my educated guess would be one of two things. 1. Find another identical drive 2. Find another drive that from the same company with physically the same parts that you need and go from there. I mean, it's got to be something fairly obvious for something like this to work. It's not magic, it's computers, and they only work a certain way. If there is something else HDD Recovery Services could add that would be awesome! But I am surprised this guy responds to anybody with the work load he has. Eeesh .. he sounds busy as all F. I just hope what I wrote is of any help. I kind of doubt it but ... that was my two cents. Good luck.
My seagate portable hard drive just stopped working the other day. I have taken it apart, the heads move a little bit and it makes clicking noise also the light doesn't come on anymore. Any advice on how I can get it to work so I can recover my data? Thanks!
i have done same you have shown but still am getting the same Cyclic redency Ccheck error nor able initialize. so not showing in explore nor disk managment and not detected
Please help me with one advice: I buy 3 * ironwolf pro 10tb for my nas. First, i put them to pc for test. Only with power cable (without data cable conected) all of them have a sound ("toc" like head hitting something) that repeats over and over... with a few seconds interval. Smart test and surface test dont reveal any problems, but even with the connected data cable this sound persists. In Qnap they work fine but with this sound... so I returned them after 10 days, and I bought three other hard drives (ironwolf 10tb - without "pro"). The same problem. I put one of then to pc (outside the pc to hear well) for testing: the surface test lasted for a day, and in his time nothing seemed to be heard. After a day, the same sound ("toc-toc") was clearly heard. Almost every second. Even when the hard disk was accessed it was also heard the sound among the others. So I returned these hard disks as well. Was it a problem, or is it normal to hear such a repeating sound? Toc - toc - toc..., not loud, but not regular clicks (clik-clik)... was how it would sound if a hard drive's head was easily hit by an edge... and besides that, the hard drive works seemingly normal
I am only curious. Have you ever repaired a drive and the customer reported to you that his drive was not giving him data? Also, do you make a clone for each repair or is the drive sent back with the repairs only? Great videos on professional work!
Every drive that comes in is imaged, data gets pulled off the image onto a targeting device that is either provided by the client or bought new. We do not return recovered data on a "repaired" drive. We don't repair them, just get them to a point where we can start imaging them. I have had this happen a couple of times in my career, but since we image everything and keep it for 2 weeks after the job is finished, it was only a matter of making another data transfer.
I have an old Seagate 250Gb HDD which is squeaking and clicking. The disc is not spinning at all, the heads are in thier parked position and do not move on their own. When I try to move the heads towards the disc they fight back and move back to the park position.
Video is great, my only observation here, is that your are working and manipulating disk plates in a non-isolated environment; HD will get more damaged due to contamination.
I have a problem with my computer's hard disk when I turn on the computer. So the hard disk is turned on for 8.10 seconds then it shuts down and the hard disk does not turn on again. What can I change now?
If the platter looks scraped (not mirror smooth), is it a lost cause? My drive is a Seagate and when I open it and look inside, (powered on) the discs spins, and the arm moves back and firth quickly about 10 times before it stops spinning.
Really like the head jigs you use. I tried myself on a 2TB Toshiba (platter swap) but was a no-go since I think I ended up moving the heads (uggh). Only lost like 8 years worth of photos and work so...yeah I'm bummed. Good as place as any to just start over I guess. Backup is now a part of my weekly regimen. Idea for approx cost on 2TB toshiba platter swap?
The most challenging thing would be to deal with any surface damage that might have emerged during your attempt. If the drive is previously worked on, we charge for inspection and decontamination. Once the inspection is done we can talk price and options. 8 years sounds like a lot to lose. I would recommend reaching out for inspection to see what option are still available
I have 1TB laptop HDD laying around for a year, but now when i connect it to my laptop it spins and makes clicking sound for seconds then it stops spinning. Can you please help me fix it?
head is stuck on the platters. The platters spin. When i connect it says cannot read must be "formatted"... i tried to use Recurva software but it doesnt recognize the drive.... what are my options to get data off...
My pcb board is dead, drive dead, tried a swap with identical pcb board with the same serial number, it spins up then gets the click of death, do i need to change chips on the boards?
hi i had a query that if the plate has one or two minute dust particles can it be cleaned? if yes then what are the tools required? i have a seagate 2tb hard disk which has crashed and i had opened it without a clean room enviourment.
my 2.5 inch hdd is not detecting. I and the hdd is doing clicking sound very loudly. I opend it and I saw that when bois try to detect the head leave the platter and doesn't move to the platter. If i force the head to stay on the platter then it detect in the bois.....what should i do??
My Seagate Barracuda 2TB 2000GB Internal 7200 RPM 3.5 inch ST2000DM001 HDD fell and how much for a copy $$$ with only 40% of use...? Where can I call you direct to talk,need help fast.!!!
my hdd have 3 partitons one partition didint show any folder or anything it is 400gb datas but now its showing 0 gb do you have any idea about it and can recover my lost data
Wonderful video. I was wondering if you could answer a question for me since you guys have done so many hard drives. Does a 7200.11 making "eleven clicks" followed with a turning off sound imply a stuck head or a broken head? If it is merely a stuck head, is it easier for you guys to work around it then having to replace it?
If the drive spins up even for a moment the heads are NOT stuck. Opening hard drives to look if they are stuck only increases the risk for platter damage due to contamination and drives up the cost of repair and inspection fees
@@hddrecoveryservices I see. What then could it be? I have this problem with an old 7200.11 drive and while I have found mentions of the "eleven clicks" error on forums via google.com, no one seems to know what it means. I'm buying a new power supply because I'm afraid it hasn't been getting enough power.
@@hddrecoveryservices Thank you for that! (You are SO GOOD; I've been watching quite a few HDD recovery vids lately and the quality of your tools and skills is superb.) I have an external 2TB Seagate HDD with an issue. It does what you say at the beginning of this video. Seems to spin fine. I have made a clean air compartment, have ordered Torx screwdrivers. (Have done cleanlab work in a laminar flow hood in the past.) There is a LOT of dust here in my home and I also noticed that the HDD went on strike after it had spent the night in the coldest corner of my home office when the temperatures outside got really low. So that makes me suspect that perhaps the actuator mechanism is the problem (contraction of the metal parts in combination with dust possibly jamming the mechanism; what do you think of that?). I have watched your videos and noticed that you later got into the habit of washing heads more often. But washing heads also means that you remove the actuator mechanism and then put it back and if there is debris on the heads, then there might also be some debris that affects the mechanism and that you get rid of it that way. Those tolerances must be minute, after all. But I was not entirely sure if any of the heads could be stuck. Now I know that they are not. Thank you. It does not seem to be a SATA bridge issue either; that said, I can't be 100% sure that the drive is always getting enough juice though it does have its own external power supply (and that does not seem to be the issue). (There could be a USB port issue on the PC, but a new 4TB disk that I have works fine with those ports and that one does not have an external power supply, so that rules out that it's the PC that somehow caused the problem.) A docking station might be handy to have. (I also have two internal HDDs with issues - at the same time, yes - but one is dead and had nothing on it so I will just replace that one. The other one seems to be doing better now and is passing tests again; it may have had one bad sector in a critical area that I managed to have worked around now because it went from reporting 7 bad sectors to 6 bad sectors, which may sound unusual (but this may have something to do with Linux; it is running a dual boot). One thing I have meanwhile learned (for people like me, without your kind of gear) is that if you encrypt your Linux partition, checking that partition and telling Linux to avoid the bad blocks becomes impossible or near impossible. (I have been plagued by hacking for a long time, by people who turned out to be picking the locks to access my equipment and I never saw that coming. My HDDs have not been too happy about all that interference and about how I often responded to it, that is, I was stupid enough to spin the drives up too soon after having to throw power off the PCs when they froze instead of letting everything die down and only then flipping the switch again. Mea culpa. I really should have known better and will be much more careful from now on.) Sorry for the long comment... (lol)
when I start up my PC it sounds like the disc slows down and then it's four clicks and then it doesn't happen for the rest of the time of using the computer, it's only when I start it up, is that normal?
I have 1 TB WD external hdd and when I connect with computer the light of power hdd go on but not showing or detected and not recognized too while the disk spindle I hear sound rotating so can you help me how can I solve this problem, thanks in advance
In most cases if not all, the information (data) is worth more then the drive why bother rebuilding the hard drive unless cost of replacement is a factor, but if the drive failed the first time why trust it(hard drive) again?
frozen house: In the scenarios I've seen, these data recovery operations can be VERY expensive compared to the cost of the drive. So the implication is that the data is VERY important to whoever owned the drive. (i.e. some company). So the key thing would be to recover all the data possible -- whether the drive should be trusted long term (I certainly wouldn't) is secondary -- it's getting all the data off it within a reasonable cost/timeframe by someone who knows what they're doing -- probably with access to a clean environment. ... Now, if the data is very important -- why the HELL they don't take care to ensure they have multiple safe copies of the data, including an offsite copy or two, is beyond me, but people do really stupid stuff and try to get by on the lazy and the cheap all the time -- until they have a big problem.
Roger Geyer well if they did that you'd be out of business? people are at your mercy,just like a auto repair shop, the sky is the limit thanks for your response.
I bought a brand new PC 10 days ago. While OS was installing, PC was having some clicking sound, but is not like electrical click, is more thicker clicking sound. After finishing installation, that clicking sound went away. I have a 240 SSD and 1 TB HDD WD blue series. After couple of days, i have installed CS GO and World of Warplanes, and when those games are running that clicking sound comes back, it clicks every 5 second, but since PC is under warranty i cannot open it to inspect further. When just browsing the web and performing light operation, that sound is not coming up. I have to say that PC is running perfectly but that sound its just annoying and it shouldn't be there since PC is brand new. Does anyone can possible advise what can be the issue here, and should i go back to the service with the warranty and let them fix the issue or there is a way how this can be fixed without going there. Thanks in advance!
Great video! :-) Thanks. :-) Two questions: - Where did you get those tools that you fixed the heads with before removal? - Where did you get that cool jig you mounted the disks in?
most of my hardware for internal work on hard drives is from these guys here: www.hddsurgery.com tools are pricey, but they are Porsche of data recovery tools (as in there is no substitute)
HDD Recovery Services + Reidar G. Henricks : I'm glad Reidar asked about those things because I will buy them ... If I've got the money to spare at the moment. But not only that, but what you are doing is very eye opening for me. I've torn the guts out of more computers than most people could ever imagine, but I have NEVER gone to so much detail to get at the data. Thank you so much for introducing me to a part of my world I knew existed but that I had never seen before. And more so because I am in between jobs and this very well may have given me a new lease on life! I'm dead serious too! I can do this, I just do not have the skill set at the moment.
First of all, thank you for the reply. :-) As for pricey, I never expected 400Euro for a headtool for Maxtor.... I have some disks I`d like to play with before I try on one I found that I need to fix, but I guess I need to save up some money first.
I have a 1tb Hitachi external hard drive 3.0 TO SATA. So it's indectable on the PC (on the disk management and diskpart ) so it's invisible what can I do about this? please
Hello my WD 4TB not detecting and data inside is very important, any suggestion to recover it.when i connect to PC it is saying USB not recognising notification.
Can you tell me where the proper home needle placement is for a Western Digital wd2500jb hdd? I found it stuck mid platter when I opened it to look at it? This particular hdd is a 250gb and it has a pcb board too.
I have a question about my Samsung 500 GB drive. The drive was clicking badly when I had it installed in my external hard drive enclosure it was very hot . I let it cool overnight and then hooked it to a USB Sata adapter and back to my PC . The drive is recognized by the PC and I can see the data when I try to copy the data off the drive it reaches a certain point and makes a clicking sound. I feel the drive is failing and I wanna get as much data off the drive as I can as quick as I can what do you recommend. Thanks ! Enjoy your videos !
I had a similar problem..i read somewhere to put it in a sealed sandwhich bag and put it in the freezer...i noticed i had about 15 20 min before the drive would stop working...i had to take the data off in sections...glad it was only a 750gb but i still had to repeat that process 10 or 11 times and i noticed there was some files that were corrupted and cldnt be recovered...after i was done it was pretty cool taking it apart n not worrying if i fucked anything up...i opened n it and hooked it up just to see what it was doing...the heads slam from one side to the other making the clicking sound...not sure why they do that..interesting to watch tho.
supply and demand, I guess. But its not quick, some cases can take weeks to image out. As a business it translates to higher costs for the process since patient is taking up a channel that could be used to solve other cases.
Hello, Great informative video. Thank you! I have a question. I I have Dell Inspiron 660 (about 8 yrs old). This week it gave me message that hard drive failure. When tried to turn on, it’s making sounds like a older scanners made while scanning. So I changed the hard drive but problem didn’t go away. So it doesn’t seem like a hard disk problem. I also changed the SATA cable and power cable. But no different. What do you think could be a problem?
Hello there, I have one of these drives that suddenly if it's plugged into my PC, windows will not start (and it's not the C: Drive just a storage drive D:). So I bought an external USB cable adapter to see if it would work on it's own as an external drive. The drive powers up, however, then goes to a SHH SHH SHH SHH ..... SHH SHH ... random sound. No particular pattern. I was hoping someone would help me understand what the noises mean? and if I can get my data back.
Awesome that i find it. I have the same issue with an external western digital where it clicks some times like its almost catching up but eventually dont. Do you think i should replace the heads with equal heads? Or what else might be needed? Thanks you
If the drive is working fine after the headswap then why do you need imaging software at all? Can't you just plug it into PC as normal and use the drive? At least as long as it takes for Windows to copy all files off it onto a newer better drive.
@@hddrecoveryservices What will happen if a drive is hooked up after a headswap, why is that a huge nono? I assume you have to connect it too after a headswap
I had 2 HDD in my laptop and 1 started clicking. No issues. just fire the bad one in the trash after letting it soak in vinegar overnight. I don't need my data from my laptop because I mostly use it for streaming video or shopping on amazon but I don't want some scammer to ever find my hard drive and start pulling debit card info off it.
You might have to replace it bored but clicking can sound like beeping if so if swapping it’s porn doesn’t work go to a CS awesome of a hard disk look at Waze I did not trust tiPad shop they destroy hard drives
same happened to me to a barracuda drive! Still wrapped inside a box as years ago was far too expensive to repair it! Is it possible to have just an idea of how much would it be to repair it? I am in Europe anyway :-P Thanks! and nice videos
I have a Seagate drive that was fried with 12volt on 5 volt becsuse used old cables for new powersupply. I replaced the controler 100710248 and moved the bios rom. Now drive spins up heads go to inner of the disks beets 2 times then gives up. Maybe bios was killed. Drive is ST4000DM000 FW:CC52
My 1 TB drive was restarting and then showed no drive found at all...then the board was cleaned and it worked fine for 3 hours since then again the drive maked click sound and then hangs for a while and then run fine for fee seconds but does not restart...what can be the problem...
I have a seagate barracuda 1tb. It's fall on the ground. I 100% sure that heads was smashed into the hdd body wall. So is it for sure dead? Or it can be repaired and data can be used?
My ws easystore external hard drive fell off and hit the ground and now it makes clicking noise and doesn't show any data if you can reach out that'd be great
A bit confused, need help...: I have and old external Western Digital HDD it said "WD5000AAVS" and below said model # WD5000AAVS - 00ZTB0 . Did I need to buy the exact model number? because I see various models on eBay with the first series of letters and numbers but change after the dash like this one: WD5000AAVS-32ZTB0. any help will be appreciate.
If heads are compatible and head map matches then sure. But the question is how are you going to find out? If data is of value to you see a pro for help. It will only cost way more later after failed attempt
after it fell from my bag. my external hardisk suddenly making some clicking sound but not too loud. when i check in scandisk and app theres no error. but i kinda paranoid about it. what should i do
+The GamesPlayerJason127 it still operating like normal and i checj for bad sector theres no error at all. what should i do ?? i bring it to service but he just said its okay
Good job! Are these head ramps new? In some of your last videos you used some other spacers to hold the heads apart. Or do you use them only on HDDs with a lot of heads?
I've got ramps for almost everything. I think I only use spacers on ST LM seagate/Samsung drives and older to toshiba. The one that is used on 7200.12 in this video is probably from 2009-2010 because it was actually designed for 7200.11 and it is a very early version
Hi my friend, my WD external hard drive is no longer recognized by my computer and it emits this noise ( vocaroo.com/i/s16lzYu5nYQj ) when it's connected. what is the problem in your opinion ? Thank you
Hello! Thank you for this video. I watched a couple of these trying to find out what's wrong with my hard drive for it is making a clicking sound when you connect it to the PC. Most guys were saying the head is stuck on the platter but mine is not. So, I want to know if it's possible to replace the head with one from a different hard drive and without any of that equipment you were using.
Whoever says that clicking sound is a sign of stuck heads is an idiot.heqd replacement is needed in your case. But I would not recommend you do that if your data is worth anything to you
I tried lot of solution, and only that one... I have 2TB fake external HDD which has 80GB storage only. I trield Sector Checker if it is real fake, then after that, I plug it back and it keep disconnecting and reconnecting. Now, it has a clicking noise, over and over. ANYONE CAN HELP ME? I'd like to repair it just to use the 80GB storage space.
Hi, just subscribed to your chanel,,,am kind of sabby when it comes to electronics... My situation is as follows: I have 2 hard drives of 1 TB each with only family pics and video... One stop working and I desided to recover the data with software... I was 85% finished when my dog ran under my desk and droped the HD to the ground then started a clicking noise.. ( i was mad) but desided that even though there is no hope to read the data i would wait untill technology offers new advanced solutions. I saw your channel then my hopes rised high. My question is how much percent of your repairs are succesfull after a clicking noise from those drives? I havent open the drives yet. Thanks for your help.
Great work! I'm from Brazil and I have a ST1000LM024 Samsung HD in my laptop, which has the same issue. And as I tried to find a solution for it online, I just found out many people with this exact model and same problem. What could be the cause of it? I was using the laptop in my daily activities, suddenly a blue screen appears, the system restarts and doesn't boot anymore. I think all my data is gone :(.
well, you will most likely lose it forever if you try to do this yourself. Not trying to discount your ability, but these procedures need lots of knowledge, expertise, and most importantly proper equipment to pull it off.
HDD Recovery Services alright, now here's my scenario. I have a dead laptop HDD that went on its own without any previous tampering and physical trauma. Upon death I did open it in a non-sterile environment to check if it was a stuck head or something. Heads glided just fine, just the click of death. I did all this DIY without true knowledge of the consequences of my actions as I went along. The drive may have 1 spec of dust particle (to the naked eye that is) on the platter however they were never tampered with to get misaligned, not even touched to clean it. It has been run multiple times under these non-sterile conditions however. There is no evidence of scratch whatsoever on the platter (to the naked eye). In your opinion, could there be any hope for this drive if I send it for professional services?
@@FeTiProductions i am here too to see if I should take a quick look and maybe tap that thingeee just to see if I can unstick it or something. Data on this drive is NOT critical so no problem if i loose it. Guess I will look at a few more utube videos at least give me SOME small hope of getting my drive recognized. It clicks a few times when trying to boot up, but does not spin after that. Not recognized in bios or if i hook up to my trusty NexStar. First drive I have ever lost data on in 30 something years, so now on a mission ha
![Seungmin "그렇게, 천천히, 우리(As we are)" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/kAzmhLHePqU/mqdefault.jpg)
TL;DR Open up drive; replace with spare, working parts, and try and see if it works
how did that go?
@@Chipotlekiller do not do that
Yes, BUT only open it up in a professional 100% clean place, because every tiny dust that you can't even see will cause problems and for that reason It's almost guaranteed If you open up a drive in average place It is going to be faulty.
Well those hard drives look like he Winfield lives so it’s probably completely dead the trade area feed helium filled with boxes as
@@VDani16 that's only required if the data inside is worth a fortune. You can actually even operate the drive with the cover open in normal non-cleanroom conditions and help the arm move by hand while at it and have probably 99% chance of not losing your data if not doing something stupid like sticking your dirty fingers to the platters etc. I have done that a few times to old worthless 2.5" laptop hdd's and it's worked every time.
So, how does a click sound... sound like?
Would have been good to include in a video about click sounds on a HD.
how can u repair hdd when there is no same hdd available to swap the head ?
vdrive : I'm not the expert here, but my educated guess would be one of two things. 1. Find another identical drive 2. Find another drive that from the same company with physically the same parts that you need and go from there. I mean, it's got to be something fairly obvious for something like this to work. It's not magic, it's computers, and they only work a certain way. If there is something else HDD Recovery Services could add that would be awesome! But I am surprised this guy responds to anybody with the work load he has. Eeesh .. he sounds busy as all F. I just hope what I wrote is of any help. I kind of doubt it but ... that was my two cents. Good luck.
My seagate portable hard drive just stopped working the other day. I have taken it apart, the heads move a little bit and it makes clicking noise also the light doesn't come on anymore. Any advice on how I can get it to work so I can recover my data? Thanks!
i have done same you have shown but still am getting the same Cyclic redency Ccheck error nor able initialize. so not showing in explore nor disk managment and not detected
Where do you find the drive-specific "comb" tools you used to move the heads off the platters?
HDD recovery is it possible to repair a clicking harddrive on a ps4
usually you're better off replacing the drive. These "repaired" drives are repaired for data recovery not actual long term use.
I have the same issue lol
My HDD makes clicking sounds sometimes and my desktop freezes....and sometimes it works fine.What should I do?
Please help me with one advice: I buy 3 * ironwolf pro 10tb for my nas. First, i put them to pc for test. Only with power cable (without data cable conected) all of them have a sound ("toc" like head hitting something) that repeats over and over... with a few seconds interval. Smart test and surface test dont reveal any problems, but even with the connected data cable this sound persists. In Qnap they work fine but with this sound... so I returned them after 10 days, and I bought three other hard drives (ironwolf 10tb - without "pro"). The same problem. I put one of then to pc (outside the pc to hear well) for testing: the surface test lasted for a day, and in his time nothing seemed to be heard. After a day, the same sound ("toc-toc") was clearly heard. Almost every second. Even when the hard disk was accessed it was also heard the sound among the others. So I returned these hard disks as well. Was it a problem, or is it normal to hear such a repeating sound? Toc - toc - toc..., not loud, but not regular clicks (clik-clik)... was how it would sound if a hard drive's head was easily hit by an edge... and besides that, the hard drive works seemingly normal
Is it not possible with the density we have today to do a farad copy? Anything magnetized will have a signature. It’s still a bit wise translation
I am only curious. Have you ever repaired a drive and the customer reported to you that his drive was not giving him data? Also, do you make a clone for each repair or is the drive sent back with the repairs only? Great videos on professional work!
Every drive that comes in is imaged, data gets pulled off the image onto a targeting device that is either provided by the client or bought new. We do not return recovered data on a "repaired" drive. We don't repair them, just get them to a point where we can start imaging them. I have had this happen a couple of times in my career, but since we image everything and keep it for 2 weeks after the job is finished, it was only a matter of making another data transfer.
How much does it cost to recover data ?
I have an old Seagate 250Gb HDD which is squeaking and clicking. The disc is not spinning at all, the heads are in thier parked position and do not move on their own. When I try to move the heads towards the disc they fight back and move back to the park position.
Video is great, my only observation here, is that your are working and manipulating disk plates in a non-isolated environment; HD will get more damaged due to contamination.
He is working in a clean room and is possibly using 1 of these hddsurgery.com/data-recovery-tools/horizontal-laminar-flow-cabinet-m
@@computergarage-australia2301 dont see that clean room or those cabinet
Just watching....damn can not do anything with my dead 2tb wd hdd....
I have a problem with my computer's hard disk when I turn on the computer. So the hard disk is turned on for 8.10 seconds then it shuts down and the hard disk does not turn on again. What can I change now?
hi my hard drive has clicking sound and ants were inside its platter. can i still recover it's file?
I have a 1TB Toshiba drive that keeps clicking. How do I get the drive to you to take a look at it
If the platter looks scraped (not mirror smooth), is it a lost cause? My drive is a Seagate and when I open it and look inside, (powered on) the discs spins, and the arm moves back and firth quickly about 10 times before it stops spinning.
All depends on your budget. Platter damage of any time is gonna cost thousands. We start at 3000USD for these
what if there is scratch on the platter surface ..........can the data be recovered?
Really like the head jigs you use. I tried myself on a 2TB Toshiba (platter swap) but was a no-go since I think I ended up moving the heads (uggh). Only lost like 8 years worth of photos and work so...yeah I'm bummed. Good as place as any to just start over I guess. Backup is now a part of my weekly regimen. Idea for approx cost on 2TB toshiba platter swap?
The most challenging thing would be to deal with any surface damage that might have emerged during your attempt. If the drive is previously worked on, we charge for inspection and decontamination. Once the inspection is done we can talk price and options. 8 years sounds like a lot to lose. I would recommend reaching out for inspection to see what option are still available
Thank you for the reply and info. I’ll reach out soon!
I have 1TB laptop HDD laying around for a year, but now when i connect it to my laptop it spins and makes clicking sound for seconds then it stops spinning.
Can you please help me fix it?
I have the same problem. Tell me if you find a solution :D
Where are you from ? I also repair hdd
@@eldas581 I'm from algeria
@@eldas581 Iam from norway :)
Just hit your HDD with the Side of your SATA Port on the table. After that it should work
head is stuck on the platters. The platters spin. When i connect it says cannot read must be "formatted"... i tried to use Recurva software but it doesnt recognize the drive.... what are my options to get data off...
Real pleasure to follow pro in action.
thank you Ville
Do you have a video of the various hard drive clicking sounds? That would be great.
i fact this problem after i come home now my gta5 all game is dead
I'll make something like that
i've got segate 320gb barracuda 7200.12. it is not getting detected. how to i recover the data.
sameer mane we have same a trouble ...
mine was a terabyte and it clicked of death
Solution for future problems: don't buy seagate.
i may be paranoic but i keep my important files on 4 hard drives so each hdd has same exact copy of files
my wd just crashed so i wouldnt
What do you do if you change the head and it only clicks but never gets recognized by the computer??
My pcb board is dead, drive dead, tried a swap with identical pcb board with the same serial number, it spins up then gets the click of death, do i need to change chips on the boards?
yes
Can it be opened in a regular room in the house, or is there a special room when opening the hard drive?
laminar flow is needed.
@@hddrecoveryservices Thank you, can you explain more, my friend?
the head on my drive doesn't move on the platter anymore. only moves in the right side. i dropped the hd
my laptop is new and today it's making little cracking sound like someone is holding a plastic and squishing it or something is it normal?
I have same this hard disk wd 4to 64mb cache same problem craching can pc3000 help me to résolve this problem
hi i had a query that if the plate has one or two minute dust particles can it be cleaned? if yes then what are the tools required? i have a seagate 2tb hard disk which has crashed and i had opened it without a clean room enviourment.
My drive booted up a boot manager error, before just going to a select boot drive and enter any key
my 2.5 inch hdd is not detecting. I and the hdd is doing clicking sound very loudly. I opend it and I saw that when bois try to detect the head leave the platter and doesn't move to the platter. If i force the head to stay on the platter then it detect in the bois.....what should i do??
You have to be kidding me. You're a superman.
My Seagate Barracuda 2TB 2000GB Internal 7200 RPM 3.5 inch ST2000DM001 HDD fell and how much for a copy $$$ with only 40% of use...?
Where can I call you direct to talk,need help fast.!!!
Im surpriesd, how didnt the platters collect any dust during the head raplacement?
I work in laminar flow bench with HEPA :)
If its sounding clicking that can be slow in windows?
Hey what if the disc doesn't rotate and fast ticking noise comes... What r the results and how we can encounter that
my hdd have 3 partitons one partition didint show any folder or anything it is 400gb datas but now its showing 0 gb do you have any idea about it and can recover my lost data
Wonderful video. I was wondering if you could answer a question for me since you guys have done so many hard drives. Does a 7200.11 making "eleven clicks" followed with a turning off sound imply a stuck head or a broken head? If it is merely a stuck head, is it easier for you guys to work around it then having to replace it?
If the drive spins up even for a moment the heads are NOT stuck. Opening hard drives to look if they are stuck only increases the risk for platter damage due to contamination and drives up the cost of repair and inspection fees
@@hddrecoveryservices I see. What then could it be? I have this problem with an old 7200.11 drive and while I have found mentions of the "eleven clicks" error on forums via google.com, no one seems to know what it means. I'm buying a new power supply because I'm afraid it hasn't been getting enough power.
@@hddrecoveryservices Thank you for that! (You are SO GOOD; I've been watching quite a few HDD recovery vids lately and the quality of your tools and skills is superb.)
I have an external 2TB Seagate HDD with an issue. It does what you say at the beginning of this video. Seems to spin fine.
I have made a clean air compartment, have ordered Torx screwdrivers. (Have done cleanlab work in a laminar flow hood in the past.)
There is a LOT of dust here in my home and I also noticed that the HDD went on strike after it had spent the night in the coldest corner of my home office when the temperatures outside got really low.
So that makes me suspect that perhaps the actuator mechanism is the problem (contraction of the metal parts in combination with dust possibly jamming the mechanism; what do you think of that?). I have watched your videos and noticed that you later got into the habit of washing heads more often. But washing heads also means that you remove the actuator mechanism and then put it back and if there is debris on the heads, then there might also be some debris that affects the mechanism and that you get rid of it that way. Those tolerances must be minute, after all.
But I was not entirely sure if any of the heads could be stuck. Now I know that they are not. Thank you.
It does not seem to be a SATA bridge issue either; that said, I can't be 100% sure that the drive is always getting enough juice though it does have its own external power supply (and that does not seem to be the issue). (There could be a USB port issue on the PC, but a new 4TB disk that I have works fine with those ports and that one does not have an external power supply, so that rules out that it's the PC that somehow caused the problem.) A docking station might be handy to have.
(I also have two internal HDDs with issues - at the same time, yes - but one is dead and had nothing on it so I will just replace that one. The other one seems to be doing better now and is passing tests again; it may have had one bad sector in a critical area that I managed to have worked around now because it went from reporting 7 bad sectors to 6 bad sectors, which may sound unusual (but this may have something to do with Linux; it is running a dual boot). One thing I have meanwhile learned (for people like me, without your kind of gear) is that if you encrypt your Linux partition, checking that partition and telling Linux to avoid the bad blocks becomes impossible or near impossible.
(I have been plagued by hacking for a long time, by people who turned out to be picking the locks to access my equipment and I never saw that coming. My HDDs have not been too happy about all that interference and about how I often responded to it, that is, I was stupid enough to spin the drives up too soon after having to throw power off the PCs when they froze instead of letting everything die down and only then flipping the switch again. Mea culpa. I really should have known better and will be much more careful from now on.)
Sorry for the long comment... (lol)
i tried to reach you from the contact form that you have but since i live in Europe i coudnt manage to fill in the form! the telephone isnt acceptable
Hi
i love hard drives, so much engineering went it to creating them took 60-70 years to achieve what we today take for granted
we've got SSDs now :)
Hmmm so much engineering went ... Still hdd sucks ..
@@deepakpancholi3380 So do Model A Fords.
when I start up my PC it sounds like the disc slows down and then it's four clicks and then it doesn't happen for the rest of the time of using the computer, it's only when I start it up, is that normal?
i've got segate 320gb barracuda 7200.12. it is not getting detected. how to i recover the data. Hard drive is spinning. but not getting detected.
sir ,i am student Could you tell me what software do you use after repairing HDD to recover data
Pc3000 recovery software
I have 1 TB WD external hdd and when I connect with computer the light of power hdd go on but not showing or detected and not recognized too while the disk spindle I hear sound rotating so can you help me how can I solve this problem, thanks in advance
In most cases if not all, the information (data) is worth more then the drive why bother rebuilding the hard drive unless cost of replacement is a factor, but if the drive failed the first time why trust it(hard drive) again?
frozen house: In the scenarios I've seen, these data recovery operations can be VERY expensive compared to the cost of the drive.
So the implication is that the data is VERY important to whoever owned the drive. (i.e. some company).
So the key thing would be to recover all the data possible -- whether the drive should be trusted long term (I certainly wouldn't) is secondary -- it's getting all the data off it within a reasonable cost/timeframe by someone who knows what they're doing -- probably with access to a clean environment.
...
Now, if the data is very important -- why the HELL they don't take care to ensure they have multiple safe copies of the data, including an offsite copy or two, is beyond me, but people do really stupid stuff and try to get by on the lazy and the cheap all the time -- until they have a big problem.
Roger Geyer well if they did that you'd be out of business?
people are at your mercy,just like a auto repair shop, the sky is the limit
thanks for your response.
I bought a brand new PC 10 days ago. While OS was installing, PC was having some clicking sound, but is not like electrical click, is more thicker clicking sound. After finishing installation, that clicking sound went away. I have a 240 SSD and 1 TB HDD WD blue series. After couple of days, i have installed CS GO and World of Warplanes, and when those games are running that clicking sound comes back, it clicks every 5 second, but since PC is under warranty i cannot open it to inspect further. When just browsing the web and performing light operation, that sound is not coming up. I have to say that PC is running perfectly but that sound its just annoying and it shouldn't be there since PC is brand new. Does anyone can possible advise what can be the issue here, and should i go back to the service with the warranty and let them fix the issue or there is a way how this can be fixed without going there. Thanks in advance!
Great video! :-) Thanks. :-)
Two questions:
- Where did you get those tools that you fixed the heads with before removal?
- Where did you get that cool jig you mounted the disks in?
most of my hardware for internal work on hard drives is from these guys here: www.hddsurgery.com
tools are pricey, but they are Porsche of data recovery tools (as in there is no substitute)
HDD Recovery Services + Reidar G. Henricks :
I'm glad Reidar asked about those things because I will buy them ... If I've got the money to spare at the moment. But not only that, but what you are doing is very eye opening for me. I've torn the guts out of more computers than most people could ever imagine, but I have NEVER gone to so much detail to get at the data.
Thank you so much for introducing me to a part of my world I knew existed but that I had never seen before. And more so because I am in between jobs and this very well may have given me a new lease on life! I'm dead serious too! I can do this, I just do not have the skill set at the moment.
First of all, thank you for the reply. :-)
As for pricey, I never expected 400Euro for a headtool for Maxtor.... I have some disks I`d like to play with before I try on one I found that I need to fix, but I guess I need to save up some money first.
I have a 1tb Hitachi external hard drive 3.0 TO SATA.
So it's indectable on the PC (on the disk management and diskpart ) so it's invisible what can I do about this? please
Hello my WD 4TB not detecting and data inside is very important, any suggestion to recover it.when i connect to PC it is saying USB not recognising notification.
Can you tell me where the proper home needle placement is for a Western Digital wd2500jb hdd? I found it stuck mid platter when I opened it to look at it? This particular hdd is a 250gb and it has a pcb board too.
did you open it in clean air? if not it’s already dead by the time you opened it from the dust.
I have a question about my Samsung 500 GB drive. The drive was clicking badly when I had it installed in my external hard drive enclosure it was very hot . I let it cool overnight and then hooked it to a USB Sata adapter and back to my PC . The drive is recognized by the PC and I can see the data when I try to copy the data off the drive it reaches a certain point and makes a clicking sound. I feel the drive is failing and I wanna get as much data off the drive as I can as quick as I can what do you recommend. Thanks ! Enjoy your videos !
I had a similar problem..i read somewhere to put it in a sealed sandwhich bag and put it in the freezer...i noticed i had about 15 20 min before the drive would stop working...i had to take the data off in sections...glad it was only a 750gb but i still had to repeat that process 10 or 11 times and i noticed there was some files that were corrupted and cldnt be recovered...after i was done it was pretty cool taking it apart n not worrying if i fucked anything up...i opened n it and hooked it up just to see what it was doing...the heads slam from one side to the other making the clicking sound...not sure why they do that..interesting to watch tho.
Ci proverò! Vediamo che ne vien fuori. Un laboratorio di Torino mi ha chiesto 800€ per recuperare circa 60 giga di files da un disco da 500Gb
im gonna do this once i get a chance im pretty tech savvy will just have to see if this works
it won't, you need to do this in a clean room because if any tiny particles in the air get onto the hard drive platter then your data is toast
ProBit Support its ok I destroyed the hard drive and trashed it not worth it lol your right
Clear and interesting. It seemed quite quick to solve. But quotes are always around the 12 hours and US$2,000 mark. Why is that?
supply and demand, I guess. But its not quick, some cases can take weeks to image out. As a business it translates to higher costs for the process since patient is taking up a channel that could be used to solve other cases.
Also, he has invested a lot of money in software and equipment!
Hello,
Great informative video. Thank you!
I have a question. I I have Dell Inspiron 660 (about 8 yrs old). This week it gave me message that hard drive failure. When tried to turn on, it’s making sounds like a older scanners made while scanning. So I changed the hard drive but problem didn’t go away. So it doesn’t seem like a hard disk problem. I also changed the SATA cable and power cable. But no different. What do you think could be a problem?
Hello there, I have one of these drives that suddenly if it's plugged into my PC, windows will not start (and it's not the C: Drive just a storage drive D:). So I bought an external USB cable adapter to see if it would work on it's own as an external drive. The drive powers up, however, then goes to a SHH SHH SHH SHH ..... SHH SHH ... random sound. No particular pattern. I was hoping someone would help me understand what the noises mean? and if I can get my data back.
Hello, My hard drive is making a ticking noise & i am not sure what to do. Its a 1tb by seagate.
if data is important, get pro help
i love your professionals and works and i winch we have in my country the same level
موجود فى مصر الشغل دا لكن مكلف
what type screw driver to take out the head ?
Which brand do you think is the most reliable? In another term what's the brand you it sells a lot but you don't see coming to repair too often?
WD red is actually my top pick. I also use Toshiba 3.5" drives a lot.
New hdd wd fromet but rstudio secan no data recovery this help me
Awesome that i find it. I have the same issue with an external western digital where it clicks some times like its almost catching up but eventually dont. Do you think i should replace the heads with equal heads? Or what else might be needed? Thanks you
If the drive is working fine after the headswap then why do you need imaging software at all? Can't you just plug it into PC as normal and use the drive? At least as long as it takes for Windows to copy all files off it onto a newer better drive.
No, imaging is the most important part of the process. Hooking up a failed drive after headswap is a huge nono
@@hddrecoveryservices What will happen if a drive is hooked up after a headswap, why is that a huge nono? I assume you have to connect it too after a headswap
Which software do you use to recover/copy the data sector by sector after you have repaired the drive ?
PC3000
I had 2 HDD in my laptop and 1 started clicking. No issues. just fire the bad one in the trash after letting it soak in vinegar overnight. I don't need my data from my laptop because I mostly use it for streaming video or shopping on amazon but I don't want some scammer to ever find my hard drive and start pulling debit card info off it.
my laptop harddisk is beeping how can i get my data back.....?
You might have to replace it bored but clicking can sound like beeping if so if swapping it’s porn doesn’t work go to a CS awesome of a hard disk look at Waze I did not trust tiPad shop they destroy hard drives
If we buy a new HD then i hv to change the platter or heads
why has nobody done a Class Action Lawsuit against Western Digital?????
same happened to me to a barracuda drive! Still wrapped inside a box as years ago was far too expensive to repair it! Is it possible to have just an idea of how much would it be to repair it? I am in Europe anyway :-P Thanks! and nice videos
Thanks Marko, pricing depends on several factors. But this kind of work usually is over a $1000USD
Thanks for the reply! I understand, it's still too expensive for me but I do understand how much work there is behind..
I have a Seagate drive that was fried with 12volt on 5 volt becsuse used old cables for new powersupply. I replaced the controler 100710248 and moved the bios rom. Now drive spins up heads go to inner of the disks beets 2 times then gives up. Maybe bios was killed. Drive is ST4000DM000 FW:CC52
No, if you killed ROM, then the drive would never spin up.
My 1 TB drive was restarting and then showed no drive found at all...then the board was cleaned and it worked fine for 3 hours since then again the drive maked click sound and then hangs for a while and then run fine for fee seconds but does not restart...what can be the problem...
Hard drive might be failing. Back up everything critical now if you can.
Please tell me how to find wd hdd firmware problem or head problem when clicking sound
my hard drive was making clicking sound then a friend suggested me to take a backup. I made a clone of the hard drive and then send it to service.
I have a seagate barracuda 1tb. It's fall on the ground. I 100% sure that heads was smashed into the hdd body wall. So is it for sure dead? Or it can be repaired and data can be used?
It's hard to say without seeing it. As long as platters are not scratched,data is recoverable
Is it possible to get new heads to replace? I just can't find identical damaged or useless hard drive to use as donor.
heads come inside the drive, you can't buy them separately. eBay is a good source for parts drives (search for as-is)
Okay, I have good and bad news, I spit on files and took off the cover.
+Ivars once the drive is opened it will never work reliably again.
Is the desktop dard drives' head' and laptops hardrives' head 'are of same size?
no
My ws easystore external hard drive fell off and hit the ground and now it makes clicking noise and doesn't show any data if you can reach out that'd be great
www.hddrecovery.ca/contact-us we will help you out
What is the estimated average cost of you recovering a hard drive of an HP Pavilion notebook with clicking sounds and how long does it take.
Prices via website only
A bit confused, need help...: I have and old external Western Digital HDD it said "WD5000AAVS" and below said model # WD5000AAVS - 00ZTB0 . Did I need to buy the exact model number? because I see various models on eBay with the first series of letters and numbers but change after the dash like this one: WD5000AAVS-32ZTB0.
any help will be appreciate.
Are you trying to swap heads for the first time?
@@hddrecoveryservices nope .
Can the same hard drive (but 120 instead of 200 gb) be used as a donor drive? Thank you
If heads are compatible and head map matches then sure. But the question is how are you going to find out? If data is of value to you see a pro for help. It will only cost way more later after failed attempt
after it fell from my bag. my external hardisk suddenly making some clicking sound but not too loud. when i check in scandisk and app theres no error. but i kinda paranoid about it. what should i do
Sarah Citra it might be the HDD platter (the metal disk in a hard disk drive) being broken. and when the head goes on it, it makes the clicking sound.
+The GamesPlayerJason127
it still operating like normal and i checj for bad sector theres no error at all. what should i do ?? i bring it to service but he just said its okay
Good job!
Are these head ramps new? In some of your last videos you used some other spacers to hold the heads apart. Or do you use them only on HDDs with a lot of heads?
I've got ramps for almost everything. I think I only use spacers on ST LM seagate/Samsung drives and older to toshiba. The one that is used on 7200.12 in this video is probably from 2009-2010 because it was actually designed for 7200.11 and it is a very early version
Hi my friend,
my WD external hard drive is no longer recognized by my computer and it emits this noise ( vocaroo.com/i/s16lzYu5nYQj ) when it's connected.
what is the problem in your opinion ? Thank you
Hello! Thank you for this video. I watched a couple of these trying to find out what's wrong with my hard drive for it is making a clicking sound when you connect it to the PC. Most guys were saying the head is stuck on the platter but mine is not. So, I want to know if it's possible to replace the head with one from a different hard drive and without any of that equipment you were using.
Whoever says that clicking sound is a sign of stuck heads is an idiot.heqd replacement is needed in your case. But I would not recommend you do that if your data is worth anything to you
@@hddrecoveryservices Oh thank your response. I'll talk to you soon when I have the resources to at least recover my data
What is the general range in cost for a clicking drive?
$400-1200 depending on the type of the drive, parts needed, surface condition
I tried lot of solution, and only that one... I have 2TB fake external HDD which has 80GB storage only. I trield Sector Checker if it is real fake, then after that, I plug it back and it keep disconnecting and reconnecting. Now, it has a clicking noise, over and over. ANYONE CAN HELP ME?
I'd like to repair it just to use the 80GB storage space.
Brother My SD Card Is not showing in PC & Phone. I want to recover data how can i get it .?? please reply
Hi, just subscribed to your chanel,,,am kind of sabby when it comes to electronics... My situation is as follows: I have 2 hard drives of 1 TB each with only family pics and video... One stop working and I desided to recover the data with software... I was 85% finished when my dog ran under my desk and droped the HD to the ground then started a clicking noise.. ( i was mad) but desided that even though there is no hope to read the data i would wait untill technology offers new advanced solutions. I saw your channel then my hopes rised high.
My question is how much percent of your repairs are succesfull after a clicking noise from those drives?
I havent open the drives yet.
Thanks for your help.
As long as the drive has not been opened - over 95% chance to recover here
Where are you located 😫 I am in a state of an emergency. I need to do this same thing to recover documents and cannot find a way
we are in Canada, but we can help you. Fill out the form: www.hddrecovery.ca/contact-us
Hello I'm Nimrod . My hard drive (external) started to have clicking sound. Whenever I power in it will spin the it stops . Kindly help
Me too ,if u have solutions please tell me
Great work! I'm from Brazil and I have a ST1000LM024 Samsung HD in my laptop, which has the same issue. And as I tried to find a solution for it online, I just found out many people with this exact model and same problem. What could be the cause of it? I was using the laptop in my daily activities, suddenly a blue screen appears, the system restarts and doesn't boot anymore. I think all my data is gone :(.
Same here dude. Same here :(
I need help apparently the heads have crashed do I replace the arm?
if you need the data - get professional to do it. You will kill your drive
HDD Recovery Services thanks for replying. But I have data on there for work that I don't want to share
well, you will most likely lose it forever if you try to do this yourself. Not trying to discount your ability, but these procedures need lots of knowledge, expertise, and most importantly proper equipment to pull it off.
I’m sure you’ve been asked this before, but are the newer helium filled drives serviceable?
We honestly don't get them. Not many ppl need so much storage
Dude you are awesome..will reach out to you , want to see if you can help me out with my unit , need it cloned..
Is it possible by any chance to clean the contaminated heads?
Yeah, but swapping them with new ones from a compatible donor is a better option.
HDD Recovery Services alright, now here's my scenario. I have a dead laptop HDD that went on its own without any previous tampering and physical trauma. Upon death I did open it in a non-sterile environment to check if it was a stuck head or something. Heads glided just fine, just the click of death. I did all this DIY without true knowledge of the consequences of my actions as I went along. The drive may have 1 spec of dust particle (to the naked eye that is) on the platter however they were never tampered with to get misaligned, not even touched to clean it. It has been run multiple times under these non-sterile conditions however. There is no evidence of scratch whatsoever on the platter (to the naked eye). In your opinion, could there be any hope for this drive if I send it for professional services?
we recover drives that have been previously opened by users several times a week. It does make work more challenging but not impossible.
HDD Recovery Services what is recovery cost?
@@FeTiProductions i am here too to see if I should take a quick look and maybe tap that thingeee just to see if I can unstick it or something. Data on this drive is NOT critical so no problem if i loose it. Guess I will look at a few more utube videos at least give me SOME small hope of getting my drive recognized. It clicks a few times when trying to boot up, but does not spin after that. Not recognized in bios or if i hook up to my trusty NexStar. First drive I have ever lost data on in 30 something years, so now on a mission ha
Need help please, how can you be reached?
My hard drive is creating sound it's 1 tb hp compeny hard drive how to recover all file
But it nosing in.
Plz help me