Attention New Tigo Customers: Do not install us like the other guys!

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  • Опубликовано: 5 янв 2025

Комментарии • 33

  • @Lee-xs4dj
    @Lee-xs4dj 10 месяцев назад +4

    So many guys I work with get angry at me for reading manuals and pointing out things they're doing wrong and said "the manual is wrong, I always install it like this". Heated arguments have ensued on many occasions where I just tell them "do what the f___ing manual says to do". Drives me crazy that people think they know better than the engineers that designed the product and wrote the manual.

    • @Tigo_Flex_MLPE
      @Tigo_Flex_MLPE  10 месяцев назад

      Yes!! Thank you for your RTFM support, as it also keeps the warranty intact!

  • @thumbless66
    @thumbless66 Год назад +6

    I would think, missing that yellow tag that says "Connect short cables before long cables" would be hard to miss.

    • @Tigo_Flex_MLPE
      @Tigo_Flex_MLPE  Год назад

      Sad to say, that it is missed. It is ripped off and thrown right into the trash.

  • @astro_sun_pv9050
    @astro_sun_pv9050 10 месяцев назад

    I have the question, Is the warranty void if the optimizer is mounted at the bottom of the panel and on the roof? Thank you for your answer

    • @Tigo_Flex_MLPE
      @Tigo_Flex_MLPE  10 месяцев назад

      This is a common question and the answer is yes. Our installation instructions explicitly prohibit installing the TS4 with the gland seals facing upwards. This could introduce water intrusion into the device over time. Please visit our Downloads page to find the TS4 quick start guide for your project. www.tigoenergy.com/downloads

    • @astro_sun_pv9050
      @astro_sun_pv9050 10 месяцев назад +1

      @@Tigo_Flex_MLPE Ok, thank you for answering. Greetings

    • @user-rk8pb2pr5t
      @user-rk8pb2pr5t 4 месяца назад

      @astro_sun_pv9050 get away from this product. Many fires started from faulty products. Insurance backed our company and tigo settled as they were wrong. Please look into other products like solaredge or yaskawa. Chint solar and tigo are straight shit.

  • @tjmooney4181
    @tjmooney4181 11 месяцев назад

    Would it be beneficial at all if i only install one of these on the 1 panel i have that has a shade issue every morning, bringing down the power from my other 7 in the string?

    • @Tigo_Flex_MLPE
      @Tigo_Flex_MLPE  11 месяцев назад

      You could just install one but it will need the CCA and TAP to have full 25 year warranty coverage. At that point, you may as well install 7 more and have full monitoring on all modules of your array. You will also get reclaimed energy on the modules and the optimizer will reduce module mismatch for the lifetime of the system.

    • @tjmooney4181
      @tjmooney4181 11 месяцев назад

      @Tigo_Flex_MLPE great thank you I have a set of 8 in my cart at signaturesolar but didn't know about the other 2 parts required, I'll add them and if the total is reasonable I'll get them otherwise next paycheck hopefully 🙏

    • @user-rk8pb2pr5t
      @user-rk8pb2pr5t 7 месяцев назад

      Tigos catch fire. We won't install or service them.

    • @dogfart8101
      @dogfart8101 7 месяцев назад

      @@user-rk8pb2pr5t Sounds like you need to watch more videos

    • @EvV-ny6zd
      @EvV-ny6zd 4 месяца назад

      @@user-rk8pb2pr5t Oh is it real? Explain or make an RUclips video to show it or call the news outlet to spread the word. Thanks for warning us.

  • @xuser133
    @xuser133 Год назад

    Does it work if this panel isn’t connected first or does it destroy the module right away?

    • @Tigo_Flex_MLPE
      @Tigo_Flex_MLPE  Год назад +3

      Connecting the TS4s together first and then to the module will not destroy the module, but it could cause abnormal TS4 behavior. Always connect the TS4 to the module first and then to each other.
      Pro Tip: If you connect the TS4s to the modules on the ground then you will never mess up this part of the installation sequence.

  • @kirkking6601
    @kirkking6601 2 месяца назад

    Will the voltage ever exceed the VOC of a panel with a tigo optimizer installed? I dont know if these drop the amperage and increase the voltage to optimize between panels.

    • @Tigo_Flex_MLPE
      @Tigo_Flex_MLPE  2 месяца назад +1

      Great question! No, the Tigo optimizer will not increase voltage over Voc. We are a buck-only optimizer and we only operate that way when it is required.

  • @dfjr6525
    @dfjr6525 6 месяцев назад

    Don't call them if you need help on the install. Tech support was terrible for me

    • @dogfart8101
      @dogfart8101 6 месяцев назад

      Let me guess, you effed up something in this video, or didn't RTFM like this guy says, and now Tigo won't send you a replacement? 💩💩

    • @dfjr6525
      @dfjr6525 6 месяцев назад +1

      Na system is up and running now. Called for some help and the tech guy was just a dick. Actually you might be perfect for that job bud

    • @dogfart8101
      @dogfart8101 5 месяцев назад +1

      Support gets like that when they have to talk to idiots. lulz, you liked your own comment 🧰