Smarter Bank Live! | Ep 21

In this replay of Al and Steve's live event in October 2023, join the insightful discussion on how banks can transform into "Smarter Banks" in the current environment. They explore 5 key pillars - being hyper-efficient, differentiated, nimble, data-driven, and opportunistic. Steve and Al share real examples of banks excelling in these areas, like Capital One's data prowess, Coastal Community Bank's innovative banking-as-a-service model, and Live Oak Bank's tech startup nCino. They discuss the competitive threats from big tech like Apple, Twitter/X, and new digital banks. Other topics include generative AI, building a digital scorecard, and the need for pragmatic innovation. Steve and Al provide practical tips for bank executives on mindsets, processes, and talent strategies to implement the Smarter Bank model. This episode provides an insightful playbook for banks of all sizes to transform themselves and deliver more value in a digital world.
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