John Cooper, Senior Merchandising, Supply, Applied Analytics & Transformation at George Clothing

John Cooper, Senior Merchandising, Supply, Applied Analytics & Transformation at George Clothing (part of Asda Group), commented at SML’s RTS panel, “We were losing 30% of our inventory before RFID. In-store we could see empty shelves, but our systems were saying the stock was there. Of our customers who complained, 50% commented on size availability and it was causing us to lose customers.”
He continued: “After rolling out RFID, we saw 50% of our out-of-stocks that we replenished sold within a matter of weeks - the impact was significant.”
SML Group’s CTO & SVP RFID Solutions, Dean Frew hosted a panel discussion during the Retail Technology Show (RTS) 2022 held at Olympia, London on April 26-27. Watch full panel discussion with H&M, Stadium, and George Clothing: www.sml.com/re...
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