Scratch Disk FULL Adobe Photoshop | FAST FIX

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  • Опубликовано: 25 дек 2024

Комментарии • 670

  • @TrippinWithTodd
    @TrippinWithTodd 4 года назад +148

    Wow! Wow! Wow! I just cleared 150gb from my Mac!!! Years of cache from video editing with Premiere. I had no idea. I've looked at other tutorials on how to clear cache, but none mentioned how to do what you did. Thanks!

    • @LukeCurtis
      @LukeCurtis  4 года назад +2

      Glad to help

    • @CryptoCutty
      @CryptoCutty 3 года назад +2

      Facts

    • @biga7682
      @biga7682 3 года назад

      @@LukeCurtis Can you please help? couldn't find the Common file.

    • @LukeCurtis
      @LukeCurtis  3 года назад

      What are you using Mac or pc?

    • @chillylion6858
      @chillylion6858 3 года назад

      @@LukeCurtis same issue happened with me i think, i use windows

  • @CookieGamer4321
    @CookieGamer4321 2 года назад +31

    What do you do if there isn't a "Common" folder in the adobe?

  • @aann3218
    @aann3218 5 лет назад +143

    Guys, instead of breaking your head sometimes, while opening the project check if you set it to inches or pixels, I found it out the hard way, I didn't notice, I was tryna open a new project with 1000 x 1000 "inches" instead of "pixels" , be careful even if you have a lot of space sometime this could be the issue, select and always use pixels not inches

    • @samthemanxx2052
      @samthemanxx2052 5 лет назад +11

      Dude, thank you so much! I had the same problem too. Much appreciated! (I can't believe a comment helped more than 2 websites and a video)

    • @ZainabFatima-oe3kw
      @ZainabFatima-oe3kw 5 лет назад +2

      Your comment saved me. Thanks !

    • @larnortetteh8598
      @larnortetteh8598 5 лет назад +1

      This saved me 😂😂😂. Thanks champ

    • @udhbhavpandit7141
      @udhbhavpandit7141 4 года назад +2

      Your comment saved me instead of tons of stupid videos

    • @TimeWisely
      @TimeWisely 4 года назад

      Lol i'm stupid.
      Thanks.

  • @ghoslow6387
    @ghoslow6387 3 года назад +8

    This just freed up like 40gb of space, I didn't realize how much room this took up. THANK U!

  • @lilyhart8219
    @lilyhart8219 4 года назад +60

    I have no "common: folder and there are barely any caches in the cache folder so I still don't know how to fix this :(

    • @peterelittaa
      @peterelittaa 4 года назад +11

      same

    • @liznik8710
      @liznik8710 4 года назад +4

      Hi did you find out a way to do it without the common folder x

    • @PS-so5zc
      @PS-so5zc 3 года назад +2

      same here, has someone a solution?

    • @LukeCurtis
      @LukeCurtis  3 года назад +1

      Pixel or cm?

    • @bananabread112
      @bananabread112 3 года назад

      @@LukeCurtis mine is pixel, still have scratch disk problem. pls what can i do if theres no common folder.

  • @artemis1717
    @artemis1717 4 года назад +55

    Hi, so I need help, when I click the folder of Adobe, the folder "Common" doesn't appear to me, it's not there... what do I do?

    • @jemieow
      @jemieow 4 года назад +4

      me too!!!

    • @Lachmini
      @Lachmini 4 года назад +3

      @@jemieow same problem here!

    • @miguelmejia4656
      @miguelmejia4656 3 года назад

      he's not going to explain it to you

    • @lizzielawrence9011
      @lizzielawrence9011 3 года назад +1

      have you found a solution? I don't have it either

    • @mykiciawhite2458
      @mykiciawhite2458 3 года назад +1

      Same here, anyone found a solution?

  • @obi_blvd
    @obi_blvd 3 года назад +8

    This man is ON IT!! Almost broke down tryna figure this out 😭😭

  • @vasilikipanou3251
    @vasilikipanou3251 3 года назад +12

    Thank you for this video. Unfortunately, after Adobe, I cannot find the "Common" folder...

  • @brunocruz7597
    @brunocruz7597 4 года назад +127

    In windows you guys will find the folder in C:\Users\USER\AppData\Roaming\Adobe\Common

  • @nspgmedia3741
    @nspgmedia3741 4 года назад +5

    Wow, After years of using my mac, I completely forgot about this process. Cleared over 400 GB of space THANK YOU

  • @bjulyjayjr
    @bjulyjayjr Год назад +2

    This video has been there for me wherever I’ve needed it. It’s lowered my blood pressure time and time again. I couldn’t be more thankful for this Saint!
    Until next time my friends! I cleared over 100 GBs this time so I might not be back for a while 😂😂😂

    • @LukeCurtis
      @LukeCurtis  Год назад

      Haha I still come back to this video too lol! Glad it’s helped… until next time my friend

  • @dcptn
    @dcptn 3 года назад +6

    quick reminder : still works in 2021. ily, u saved my computer.

  • @paulberesniewicz2564
    @paulberesniewicz2564 5 лет назад +32

    NONE of these folders exist in my library

    • @Redhoolo
      @Redhoolo 4 года назад +1

      Paul Beresniewicz just check when opening you have inches set to pixels cos it might be tryna make something massive

    • @siemakotangens
      @siemakotangens 4 года назад +1

      same :/ so annoying

    • @willow9719
      @willow9719 4 года назад +1

      OMG i finally found it by clicking Help instead of Go, and searching Library

    • @paulberesniewicz2564
      @paulberesniewicz2564 4 года назад

      @@willow9719 still nothing... media cache files are emty?? hah

    • @willow9719
      @willow9719 4 года назад

      Paul Beresniewicz that sounds so frustrating... :(

  • @Enda_Coll
    @Enda_Coll Год назад +1

    The most straight forward and best explained video I've seen on this. Cleared out a huge amount of space on my Mac! Thank you.

  • @j-salshah3760
    @j-salshah3760 4 года назад +42

    I do have a common folder ut can't find no "Media cache" folder

    • @willow9719
      @willow9719 4 года назад +4

      OMG i finally found it by clicking Help instead of Go, and searching Library

  • @laylawynne5616
    @laylawynne5616 4 года назад +24

    there is no common option when I go through the list of options :/ Plus I don't understand how I have cache built up when I dowloaded photoshop today and only started using it ...

    • @georgiealtham4338
      @georgiealtham4338 4 года назад +5

      I don't have a common filter either... How can I fix this???

    • @shantacherry3068
      @shantacherry3068 4 года назад +3

      I don’t have common either

    • @annaovakimyan4470
      @annaovakimyan4470 4 года назад +4

      I don’t even have library button when clicking “go”

    • @Boop1
      @Boop1 4 года назад

      @@annaovakimyan4470 me neither

  • @baldofwin
    @baldofwin 3 года назад +1

    Luke, I hope you have a splendid life for your wisdom just gave in this 4 minute and 38-second video.

  • @thevahnii
    @thevahnii Год назад +3

    hella informative even 3 years later. thanks man

  • @yourlocalconcertgoer
    @yourlocalconcertgoer 4 года назад +2

    THANK YOU!!! I've been looking for a solution for SO long and FINALLY one actually worked!

  • @jmb2805
    @jmb2805 4 года назад +7

    That was seriously the most helpful video I have ever watched on clearing the cache! Thanks for making it SO easy and fast!!

  • @jakeismyfirstname
    @jakeismyfirstname 3 года назад

    This is the only thing i've found that's actually worked! Good stuff bro.

  • @Paiste2002Fan
    @Paiste2002Fan 2 года назад +1

    Man, this video is a godsend! Googling it didn’t help and I kept getting told to use some kind of software. Thanks!

  • @itsN8fkr
    @itsN8fkr 2 года назад +1

    WOOOOOOOOOOWWW!!!!! AMAZING!!!!!!! I kept having to delete files, and for some reason after a few days it'd start acting up again. Simply amazing! Thank you!!!

    • @itsN8fkr
      @itsN8fkr 2 года назад

      106gb cleared!

  • @bex151
    @bex151 3 года назад +1

    I cleared almost 40k items from my computer with this tip! Thank you so so much!

  • @nerfblurf
    @nerfblurf 4 года назад +14

    i cant get into my photo shop it just say scratch disk full and the only option is ok

  • @craigbasford8450
    @craigbasford8450 4 года назад +33

    Best quick method when you find this error while working on a project.

  • @AGVancouver
    @AGVancouver 4 года назад +3

    Second time watching this since last summer, thanks again ! 👍🏽

  • @endingtasks8538
    @endingtasks8538 4 года назад +56

    I literally have over 40gb free and it's like YOuR SCRatcHA DiSKs arE FuLl

    • @dwights3986
      @dwights3986 4 года назад +1

      Same

    • @endingtasks8538
      @endingtasks8538 4 года назад +2

      @@dwights3986 My problem was I tried making a 800x800 square in 300 resolution

    • @CER0MI
      @CER0MI 4 года назад +1

      @@endingtasks8538 That fixed my issue... why doesn't it work with that?

    • @endingtasks8538
      @endingtasks8538 4 года назад +1

      @@CER0MI No clue, I think the resolution is interfering with the size...

    • @miguelmejia4656
      @miguelmejia4656 3 года назад

      @@endingtasks8538 so the fuck what, your computer is supposed to let you do that..

  • @carlosgalos1745
    @carlosgalos1745 2 года назад +1

    Nice Vid! But I can't find the folder "common" any idea?

  • @ahmed_fadlallah
    @ahmed_fadlallah 3 года назад +3

    Can you show us the same method on Windows please?

  • @sarahandersen7652
    @sarahandersen7652 4 года назад +2

    YES! Thank you! You helped me fixed this issue after watching a bunch of other useless videos.

  • @napalmwolf1728
    @napalmwolf1728 2 года назад +1

    I got a Mac, I’ve gotten as far as Adobe (1:17), but I DO not see Common anywhere. Anyone know how to help

    • @LukeCurtis
      @LukeCurtis  2 года назад

      Have you managed to find them ?

  • @BezieAnims
    @BezieAnims 4 года назад +2

    Scratch disks prevent me from even opening photoshop, I did everything you said!

  • @levieyang
    @levieyang 4 года назад +28

    Mine does not have the Library folder too but if you go on the GO drop down menu, hover your mouse to HOME then press down the OPTION/ALT key, you'll see LIBRARY popping up under HOME.

  • @TheFunnyCamGuy
    @TheFunnyCamGuy 5 лет назад +2

    I never use photoshop. Like I've used it like 3 times and got this message so i was so confused. Thanks for the video!

  • @ScorpioDanielNerd
    @ScorpioDanielNerd 4 года назад +1

    THANK YOU google has been telling me bunch of useless answers but this is an actually useful, easy-to-understand quick fix.

  • @Alexproduction27
    @Alexproduction27 11 месяцев назад +1

    the best video regarding this matter and clear . thank you!!!!!!!!!!!!

  • @shannonjoy06
    @shannonjoy06 4 года назад +2

    If I delete my media cache from library: caches: adobe: lightroom: video: media cache.......this will not delete my raw files or my smart previews? What a great video. I was able to delete a TON from the Common: Adobe: Photoshop. :)

    • @LukeCurtis
      @LukeCurtis  4 года назад

      Thanks for watching no this will not effect them thanks for watching :/)

  • @elleeats2701
    @elleeats2701 2 года назад +1

    Thank you so much this popped up during my midterm 😭

  • @calebyourmaster
    @calebyourmaster 4 года назад +1

    This was one of the most helpful videos I've watched.

  • @polareyed-2482
    @polareyed-2482 4 года назад +2

    Thank you!! Ahhh I've a deadline approaching and the scratch disk message appeared. This video saved my life T^T thank you~

  • @BaqPaqJaq
    @BaqPaqJaq 5 лет назад +5

    At last a clear and easy to follow solution! Thank you Luke, very much appreciated.

    • @LukeCurtis
      @LukeCurtis  5 лет назад +1

      Jaq Travel - 360 ̊ Drone Adventures glad it’s helped :-)

  • @JoshCantu
    @JoshCantu 3 года назад

    Man! wish i found this video months ago! You just fixed my terrible photoshop experience!

  • @ririsnest6809
    @ririsnest6809 4 года назад +7

    OMG THIS VIDEO HELPED ME A TON!!!! THANK YOU, THANK YOU AND THANK YOU!!!!! THIS MADE MY LIFE SO MUCH EASIER. I REALLY APPRECIATE IT. IM A GRAPHIC DESIGN STUDENT AND HAVE TO USE THE ADOBE SOFTWARES BUT THE SCRATCH DISKS NEVER LET ME OPEN THE SOFTWARE PROGRAM. THIS JUST SAVED MY LIFE!!!

  • @zakai2618
    @zakai2618 4 года назад +11

    i dont have the "common" folder, is there a reason for that?

  • @EmilyJones-gi8ok
    @EmilyJones-gi8ok 4 года назад +1

    Thank you so much I've been trying to finish an assignment and I couldn't save any of my work, thanks for your help!

  • @ellepowell1525
    @ellepowell1525 5 лет назад +4

    This was super helpful!!! Thank you! I've been trying to figure this out for months and this was the first piece of info that actually helped. Thank you so much!!

  • @jinaruiz537
    @jinaruiz537 3 года назад +2

    i followed your steps and when i got to the common step i could not find it in my settings :(

  • @smokeybeats
    @smokeybeats 5 лет назад +54

    I DONT HAVE A COMMON FILE WITHIN ADOBE :(

    • @giselgarcia7354
      @giselgarcia7354 4 года назад +5

      smokey me neither :(

    • @stellaellul
      @stellaellul 4 года назад +1

      Me either!!!

    • @lucasmacy1887
      @lucasmacy1887 4 года назад +1

      same here!

    • @courtney5408
      @courtney5408 4 года назад +3

      I found mine under AppData\Local\Adobe\Common
      Im on a windows computer though.

    • @jey7169
      @jey7169 4 года назад +4

      I don't either but just type in media cache in finder and make sure its under the adobe file and it will pop up. Im using a MacBook.

  • @tinaes6184
    @tinaes6184 4 года назад +2

    Wow, was working on a file for my exam project and couldn’t open it. You saved me so much time! Thank you Luke! You are amazing🤩

  • @dpNiimopd
    @dpNiimopd 4 года назад +1

    it worked!!!! thank you! i had to do both options, had to go to cache separately and delete alot under video with 4k res thanks mate!

  • @CharlesKincaid_
    @CharlesKincaid_ Год назад

    Thank you soooo much!! Love thorough vids like these..just subbed

  • @samrozburhan2533
    @samrozburhan2533 4 года назад +3

    I had done everything, but when i open custom file in photoshop, it says ''couldn't load the command because scratch discs are full'' i literelly had done all the cleanups but ir keeps saying that, it only says when i make a document upto 500 of width

  • @nicogs97
    @nicogs97 2 года назад +1

    what happens when you delete these files? Are they not important?

  • @christianbaca4497
    @christianbaca4497 3 года назад +2

    Pretty straight forward, I really appreciate it! Just earned a subscriber and thanks for sharing!

  • @felixhunter589
    @felixhunter589 2 года назад +2

    FOR WINDOWS USERS:
    Acer (C) > Users > Your file (e.g mine labeld as “Kody”) > AppData > Roaming > Adobe > Common > Media Cach Files

  • @AaronRondale
    @AaronRondale 5 лет назад +7

    Love this bro! Other videos I've watched, they made it way too complicated haha You kept it simple and it worked!!! I appreciate the help Luke!

    • @LukeCurtis
      @LukeCurtis  5 лет назад

      Always the best way Aaron, keep it simple. Glad I could help :-)

  • @Niicocl
    @Niicocl 4 года назад +6

    I don’t have the common folder, any help?

  • @auspicious2100
    @auspicious2100 3 года назад +1

    Thank you kind sir!! Appreciate videos like these!

  • @TaraOzekin
    @TaraOzekin 4 года назад +2

    Once I get to "Common" mine does not have the file "Media cache files". No idea what to do next... but up until then you explained it quite well, thank you.

    • @jpprince5554
      @jpprince5554 4 года назад +3

      mine doesnt have common...

  • @theofficialmascot
    @theofficialmascot 3 года назад +1

    Saved my a$$ a second time, since forgot it from first time around. 40,000 files deleted, much thanks.

    • @LukeCurtis
      @LukeCurtis  3 года назад +1

      Haha.... I’ve come back to this video multiple times hahaha

  • @lynnl4601
    @lynnl4601 4 года назад +3

    Holy crap thank you so much, you just saved me from another mental breakdown.

  • @PeytonWarnat
    @PeytonWarnat 4 года назад +1

    Most informative video ive watched. Fixed the problem easy. thank you

  • @NewYorkNadia
    @NewYorkNadia 3 года назад +1

    Thank you! Just one thought: Could barely hear you, maybe keep the volume up next time? Thanks again!

  • @Vika-m5l2i
    @Vika-m5l2i 4 года назад +1

    I can't believe I found this video only now, thank you so much dude !

  • @falsup09
    @falsup09 Год назад

    worked perfectly, thanks! I just subscribed

  • @Dougzed
    @Dougzed 4 года назад

    Thank you! Cleared 40gb off of my Mac's SSD using this tutorial as well

  • @nicolelashar1718
    @nicolelashar1718 4 года назад

    THIS WAS ACTUALLY SO HELPFUL! Must watch!

  • @anigroeg
    @anigroeg 3 года назад +1

    can't thank you enough for this life saviour video!!! literally!

  • @alexszerezla9494
    @alexszerezla9494 4 года назад +1

    Great video Luke!! thanks so much mate, you're a legend

  • @ImaniOhSnap
    @ImaniOhSnap 2 года назад +1

    I don’t see “common” under adobe am I missing something ?

  • @legg75962
    @legg75962 2 года назад +1

    except when i go to adobe, there is no folder called common, now what?

  • @itsnicolekessler
    @itsnicolekessler 4 года назад +1

    Thank you for creating this video!!! Helped so much

  • @RadGirlChronicles
    @RadGirlChronicles 4 года назад +3

    This helped SOOOO much!!!! I’ve had stuff in the cache from 2017!!!!!! Thank you for this video!!

  • @selfieband5330
    @selfieband5330 Год назад

    Fixed the problem! Thank you, great video!

  • @pcengineering6387
    @pcengineering6387 5 лет назад +9

    Good video. This problem is also often caused tho by starting a project in 'inches' instead of in 'pixels'. If for example you make 800x800 inch project, this is 60-70gb big and you will get the message that your disk is full while it is actually not.

  • @newred8924
    @newred8924 9 месяцев назад

    im not sure what a cache is, but I followed u and I CAN CAN WORK AGAIN!!! thank u

  • @vivianuwakwestudio
    @vivianuwakwestudio 3 года назад +1

    Thanks a lot. This sorted my Photshop issues
    .

  • @jrpcreative
    @jrpcreative 4 года назад +1

    This fix was way too hard to find. THANK YOU.

  • @onindog
    @onindog 3 года назад

    Thank you so much I was very scared if I wasn't able to use photoshop ever!

  • @sanelemahlasenyilenda9238
    @sanelemahlasenyilenda9238 2 года назад +1

    Thanks soo much, programmes runs smoothly too

  • @chrishilleke5886
    @chrishilleke5886 4 года назад +4

    You’re great! Concise. Efficient. Step by step and really helpful. Thanks!

  • @keirhubner
    @keirhubner Год назад +1

    Them: How often did you watch this video?
    Me: Yes

  • @okay4ngel
    @okay4ngel 4 года назад +1

    when i opened my adobe cache files, it said zero files but still said my scratch disk was full on photoshop. are there any solutions for this?

  • @loayeraky7945
    @loayeraky7945 4 года назад +1

    It Helped me so MUCH!!!! Thankyou man !!

  • @notgasboys
    @notgasboys 4 года назад

    Ive followed your video multiple times now and it has worked everytime, but I have had to do it every single time I do a project. And I only do one project per week. And this last time i could even finish my project because it would work for a second and then stop me again... Any ideas of what I can do..? Im on a mac.

    • @LukeCurtis
      @LukeCurtis  4 года назад

      What are you creating the files as px or cm?

  • @SofreeHull
    @SofreeHull 3 года назад +1

    thanks so much. just clear years of cache. Nice tutorial. Clear and no BS!

  • @StoriesDesignCo
    @StoriesDesignCo 8 месяцев назад

    Thank you mate, awesome video!

  • @PaulMisko
    @PaulMisko Год назад +1

    My Common folder does not have and Media Cache folders. Help!

  • @pmurphy1986
    @pmurphy1986 3 года назад +1

    So under Adobe I don't have a folder that says Common what should I do.

  • @tomimontana3827
    @tomimontana3827 3 года назад +1

    I don't understand what this files are tho, if you delete them will the things in your projects (like clips in Premier for example) also be deleted or are they completely different things?

  • @OfficialTashika
    @OfficialTashika 5 лет назад

    All my media cache file are empty, but I'm still getting the error saying my scratch disk is full :( help!!!

  • @KeyanCarlileTF
    @KeyanCarlileTF 3 года назад

    Mine's still full. I have 10 free GB on my hard drive and yet Photoshop won't even OPEN because the scratch disks are too full, so I can't change any settings.

  • @archiegraphy
    @archiegraphy 4 года назад +1

    I have a mac , I click on GO , but it is not showing me Library , what to do ??

    • @LukeCurtis
      @LukeCurtis  4 года назад

      How to find the Library folder on Mac (macOS Sierra, Mojave or Catalina)
      Open Finder window.
      Click Go in a Menu Bar → select Go to Folder. Or use the Cmd+Shift+G key shortcut.
      Type ~/Library and click Go in a dialog window.
      The required Mac Library folder will be shown.

  • @aaronvillanueva2239
    @aaronvillanueva2239 3 года назад +1

    yay! this was exactly what i needed! thank you!

  • @shantalladeblaeij4305
    @shantalladeblaeij4305 3 года назад +1

    This video is very helpful nonetheless I can't find the right folders and still can't do anything with photoshop...

  • @pootman17
    @pootman17 4 года назад +7

    THANK YOU this should be the first result on Google smh

  • @henrykmatthew3900
    @henrykmatthew3900 2 года назад +1

    Can't find the application folder. Using Windows though

  • @whosyourbrad
    @whosyourbrad 3 года назад

    Great video!!🔥🔥🔥

  • @HelpMamaRemote
    @HelpMamaRemote 3 года назад +1

    Thanks so much! It worked and you made it easy for me to understand.