What Happened To Corsair?
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- Опубликовано: 7 июн 2024
- Corsair is one of the biggest names when it comes to computer hardware. Over the past decade, they’ve made a name for themselves as the premium computer hardware maker who’s known for their RGB and over-the-top designs. More recently though Corsair hasn’t been doing so well. In fact, Corsair stock is down 76% and the company is barely breaking even despite having been in business for 30 years. One of the main reasons for this is far more competition. Companies like Razer, Thermaltake, HyperX, Asus, and G Skill have given Corsair a run for their money when it comes to aesthetics and RGB, largely eliminating Corsair’s differentiating feature. Also, it seems that Corsair’s software and more importantly, their customer support is more than subpar. The company barely has a 2-star rating over 1,000 reviews on Trustpilot. This video explains the major issues plaguing Corsair and what happened to the once-dominant computer hardware brand.
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Timestamps:
0:00 - The State Of Corsair
2:08 - A Fundamental Decline
6:21 - Waning Sentiment
10:07 - Future Of Corsair
Thumbnail Credit:
Corsair
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Resources:
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Disclaimer:
This video is not a solicitation or personal financial advice. All investing involves risk. Please do your own research.
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"Corsair went public" well there's the problem
That is probably when it started getting bad tbh.
What’s the problem with raising capital to expand your business via a public market offering as opposed to a private market offering ?
The investors expect maximal short term returns hence usually resulting in prioritizing shareholder dividends at the cost of longevity. The board is meant to prevent this from happening but their bonuses are tied to shareholder votes.
@@TheGyoushi and without forgetting the governmental busy budy that heavily taxes them as well as forcing the company to guarantee any return.
@@benchoflemons398It means that the company changes from customer oriented company to a company solely focused on profit for investors. Quality of products and services made by stock companies are usually bad.
I didnt know Corsair went public in 2020
It has been one of the most hyped stock during the stimulus check printing dates by almost every so called RUclips Financial expert, if not hyping crypto, anything related to crpyto, Nvida, plantiri, or Anything relate to or similiar to Game Stop or AMC
😮@@raymondyu7933
neither did i, thought it's been out for atleast 20years
@@raymondyu7933 Never even made the news where I live. And I follow stocks fairly close
They didnt
Corsair's commitment to iCUE is what's causing many of the problems. iCUE is just... bad. And the problem is you need it even for their fans - even though most competitors just use ARGB instead of some proprietary BS. As of now the only products of theirs I buy are power supplies because theirs are my go-to ones after seeing some PSU tests - very reliable for years - other than that I prefer other brands for either price or features.
Honestly I've never had issues with iCue - love the fluency of it.. My scimitar pro mouse does sometimes disconnect from the RGB side of things but I did buy second hand for £20 lol, my headset stand and k70 headset still stay connected tho
Corsair doesn’t even make their psus. If you want a good psu, seasonic made all of the good Corsair psus. I will give a nod to the ax1600i since it is the only consumer psu made by flextronics.
I would also add, since evga is sadly going away, their oem for their better psus is superflower. They tend to be my go-to as they seem to perform slightly better than competing seasonics.
@@johnshelton1205 kinda sucks Seasonic doesn´t sell in Brazil. tough luck I guess
@@psygreg rip. Do you guys get superflower? I actually prefer them to seasonic.
@@johnshelton1205 nope. We do have a channel that tests PSUs with all the gear in both 25 and 40C environments. Corsair, Cooler Master and a local brand called PCYes passed all tests with all their PSUs so they're the 'go-to' brands here. Curiously even EVGA failed one of the tests. Those tests are authentic since they don't get sent the samples by the manufacturer, they buy the sample PSUs out of pocket.
The fact that my K70 MK.2 has survived so many spills and shrugged them off like nothing ever happened impresses me to no end. Last time i spilled on it it kinda freaked out on me and started ghost-typing, but after letting it sit for a day to dry it worked as normal again. I don't think any crappy razer keyboard could handle me being clumsy.
Top tier build quality imo.
They literally did nothing to make that keyboard more water resistant. You are getting the experience any keyboard with cherry switches would have against water. Also you did get a bit lucky.
Don't get me wrong that keyboard is pretty nice but I don't see a reason to praise a company for something they didn't really do.
Same story here with the exact same product!
yo, I fully washed mine like twice. I also spilled milk soda and coke cola on mines. lol
same story with my strafe rgb one. spilled on it multiple times and not just water, mostly coke and milkshakes and after a bit of drying works absolutly fine. i did replace it tho after 5 years in use space supports started to fail, bought strafe rgb 2. For me corsair keyboards have exeptional quality
@Karavusk wouldn't consider myself lucky considering the amount of times I've spilled beer and other drinks on this keyboard.
Great video as always. No background audio is better.
Appreciate the feedback Balpreet!
@@LogicallyAnsweredI would prefer some background noise thats really quiet.
@@LogicallyAnsweredSound effects would be fine if you lowered the volume of them a bit
@@LogicallyAnsweredI prefer every other second alternating background noises and no background noises
Noooo… I like the background music!
It’s interesting to listen to this video w/o background music. Kinda made me focus better.
Ah, thanks for the feedback man!
Yeah we like that. @@LogicallyAnswered
Never had issues with corsair products. everything is top notch.
Glad to hear that man!
My experience is a bit different. My K95 Platinum keyboard has been rock solid and a joy to use buy my Dark Core SE mouse was so buggy that I thought my PC was failing, I had to do a warranty replacement for my MP600 SSD within two months (thankfully the customer service person I had was helpful so no complaints with that), and on a previous build the Corsair power supply failed in a year (my local computer shop replaced it with a Thermaltake that lasted for about 6 years until I gave away that PC) and the power button often did not work reliably. I'll never write off a brand completely but I've definitely had better luck with Logitech and Jabra peripherals, Samsung or Crucial SSDs, and the NZXT provided power supply in my current build.
"works on my PC"
I know many people with your opinion. However I can't stand the software.
I’ve had a few issues. Headset weak signal, which I couldn’t turn my head without dropping. Had to delete icue 4 to download icue 5. Headset dial is starting to skip volume levels. My keyboard is is not reliable with it being wireless. A lot of issue is being wireless, which I consider still early adoption, but man it sucks when it does
I own a lot of corsair products. everything is top notch.. except for their RGB.
😂
Another “everything is top notch” comment? Interesting 🤔
@@SilverJoystixI use their stuff it looks nice but their fans are cheeks at airflow
I only use it to manage my ram sticks, I like the effects, I personally use the colours to show temperature of various components on the sticks, very neat, tho it's a bit of a performance hog.
I wouldn't use it to manage anything else if given chance, not even this tho.. Earlier this year iCue decided to fuck up my mouse acceleration at each restart, I spent days trouble shooting, until I found that iCue was acting up. That's really not acceptable.
Buuuut... ASUS armoury crate made me realize that iCue could be ALOT worse. holyy moly that software is more like a malware.
Also on a side note, I just decided to contact support because one of my ram sticks has issues with the rgb, they responded with in a day, asked to attempt 1 quite easy fix, didn't work, got RMA accepted within hours. Maybe luck, maybe that Europe has things better, who knows. Only gripe is that I'll need to find temporary memory for my system because they'll send me the new kit only after I've sent the old kit back
I remember buying some Corsair stock in late 2020 but I got cold feet and sold because I couldn't fathom how they'd be able to successfully expand into new markets or expand their current market share.
Smart.
Makes sense, I don’t really see any room for growth since they are kinda already at the top.
Use Corsair PSUs and have never had an issue. While their stuff is expensive it is good stuff
My corsair psu has been great
Same here, with an RM850x since Sept 2018. 0 issues so far
Your psu doesn't require icue.
If it did you would feel different.
Just don't get their budget options which had really bad rep. Their higher-end options though are some of the most reliable on the market such as the RM series.
Lucky you, I've had to RMA my Corsair PSU. Got a replacement one which is still running fine.
But my trust is in Seasonic now.
I still have my 2015 corsair k95 keyboard with 18 programmable keys
K95 gang 🤘
That's awesome, their new keyboards are built much more poorly. My K70 Mk.2 lasted two years, it still kind've works but cuts out from letting me type every couple seconds
Duuuude same here!
I didn't realize corsair grew so much into those other spaces. I knew them first as a RAM company. They also did good with power supplies and computer cases. But that was basically it. I feel like they grew too much and diluted what they were good at.
This was happens when they buy out so many groups and forgot to improve their own stuff over the years
I mostly know them for their water cooling stuff
When you start slapping your brand logo on chinese OEMS instead of making your own, its bound to happen.
My main rig has a corsair rmx 850W PSU and it's been rock solid for me - but I'm on linux with all my machines, so anything needing iCue is off the table on pricinple.
Corsair RMx power supplies are legendary in the industry - as a non-gamer, it's the only Corsair product that is my "go-to" for any computer I build
I run a good mix of Corsair, Logitech and ASUS components and peripherals on Linux, never touched iCue. For keyboards and RGB peripherals, OpenRGB and CKB-Next seem to do the job just fine.
@@ErikGjertsenyeah, OpenRGB is great for overall lighting, and CKB-Next is good for assigning buttons for the mouse. However, it IS lagging in terms of support for the 60% and 65% keyboards. Much as I hate to say, if one wants great community support for gaming products, Razer via OpenRazer is where it's at.
My fairly 750w Corsair PSU burned out two years ago.
Replaced it with a 15 year old Corsair 550W and have had no problems since.
Like so many companies they quickly plummet in quality after going on the stock market.
Bought a 4000d airflow case when i built my current pc and i found it to be outstanding. Cant say much about their other products as ive only bought power supplies, fans, and cases from them which has all been great
Their cases are always very well built. I have a 5000D and the fit and finish is phenomenal. If it had full 3*140 Fan support and better fan brackets it would be the best single chamber case around.
I have a corsair vengeance desktop and it works great. Only issue I had was updating the BIOS but support helped me out and finally updated it.
My last PC build was an all white Corsair PC, with loads of RGB. My new build will be a all black with no RGB and no AIO.
Why no Aio
@@keyonlewis7574 not needed and they break after a few years. The new ones are very good and I don't see any need to get a AIO
lmao, same exact situation here as well
lol same.
Tower cooler heatsink ftw
As a Custom Mechanical Keyboard enthusiast, I can say that there has been a stark improvement since they acquired Drop. Drop since then has provided affordable first party offerings (CSTM Series Keyboards and DCX Keycaps) as opposed to the subpar overpriced stuff they were selling before.
What did they expect to happen? Taking off the shelf stuff, slapping their name onto it and asking for a 20% markup is their whole business model
Corsair is way more than that. They have great products with really good performance and tech. But the most important part is that they use quality not just some cheap plastic. You probably never used a Corsair product and if so, you’re not their target group of people
@@komegaming3500doesnt matter, i bought the k95 keyboard some years ago and 2days after the keycaps fell off and broke, their PSU just blew up my pc and their customer support just pretty much told me to F off and the mouse died 3months after purchase and dont get me started on the redicilouse excuse of a software they have
Corsair actually does a lot of things right, the community basically loves them and me personally I’ve been running a PSU from them over others simply because of the positive warranty experiences
I bought a Corsair K57 keyboard and it failed on me twice. Just stopped connecting to the dongle.
I got a Corsair hs 75 headset it’s solid and they got good products. I just think their marketing isn’t the greatest I had to do a lot of research to find their products
Really? They’ve got a pretty strong marketing push
@@LogicallyAnswered most of the time when I find their products it’s in the top 10 devices for a certain category but other than that I don’t hear many people talk about their products overall.
I had one too, mine broke where the adjustment piece is and that little cylinder that holds it together. Unfortunately, loved that headset
My corsair headphones broke within 6 months of not regular use. Didn't suffer a drop or anything. As an 3rd year engineering student even I could see blatant structural design flaws. I was able to fix them with four 3cm long wires that I melted into the headphones. They sound great, but it doesn't fix the fact, that they brake so easily.
I had a Corsair k90 keyboard from them for years satisfied same with computer ram satisfied
My little brother used to be obsessed with this, all I have to remember is a simple mousepad lmao
Was he a pirate
I guess its not the same for everyone. I had a great customer service from corsair. One time I broke my 4000D's glass panel, they sent me a replacement for free, no questions asked. My ddr4 dominator platinum had one LED that wasnt lightimg up, corsair offered to send me another set and made me choose if I want DDR4 or DDR5, and didnt even required me to send back the old ram. Now I have 4 sticks of ram, sweet!
From trouble shooting to even getting free fans, I’ve had really great customer service as well. I was unaware that Corsair had any sort of negative reputation.
@@RetroWarhead IKR? Sure Corsair may be a bit expensive, but their warranty service is great! At least in my experience
My CV450W (2020 Q4) power supply withstanded a direct hit lightning strike, It just turned off, no hardware damaged and got back up and running. It's been running fine for 2 years after that incident.
This sucks to hear. When I used to work IT, I called Corsair to replace some RAM from an older laptop. I wasn't expecting much since I didn't have any paper trail to prove the client's purchase. Surprisingly, service was quick and easy. The support staff only asked for a few digits on the RAM and said they would have a replacement sent for free. I was shocked. A company actually stood by their limited lifetime warranty. Mind you this was many years ago.
The biggest fundamental issue which you didn't mention is money, people are struggling to pay bills they might still be spending on PC part's but they are looking for value for money and durability two thing's corsair used to be known for but not anymore. I learnt they were changing their approach to customers when the drive trays in my 700D broke (yes they were getting worse all that time ago) spoke to three customer service agent's all said it was a known issue and replacements would be sent I never received any. My RM corsair PSU blew damaging my motherboard was asked to send the faulty PSU back and when they received it a replacement would be sent again never received.
My last corsair product was a headset that broke as I picked it up after just over six month's I just replaced it with another brand that's been going strong for three years. When I started buying components for my new build I never even thought or considered corsair my case is thermal take, my memory is team group, my drives are Samsung and my aio is arctic I don't trust corsair and I'm not over paying for products I have no faith in. I'm a lost customer who will never go back to corsair and I'm one of a very large group.
May I know what headset brand you went with? I have a Corsair Katar XT Pro mouse and while it worked for sometime, I have been having random disconnection issues when gaming and it seems as if I am not the only one. I was thinking of buy another keyboard, but with how others seem to be having similar problems to me, I don't think I will be.
@@cheetah_5314 I ended up buying a Logitech headset and for a keyboard I got a qpad been very happy with them both.
@@cheetah_5314 I went with Logitech for the headset.
@@cheetah_5314Logitech never failed me
They still make great power supplies.
You pretty much said everything here. To add on competition, gaming-centered brand appeal is just not the same anymore. When it comes to peripherals like keyboards, mouse, mic, headphones. The majority of the good ones are not from gaming company and it is advised to actually avoid them. It is especially so when it comes to mic and headphone, studio stuff are just plain better. The competition on best gaming mouse is absolutely insane, and keyboards? I can't even begin to start just how MANY wonderful mechanical keyboards out there.
Awesome vid, quite odd that it has no music, I'd say revert back even though it's a nice change of pace. Keep up the good work.
Really appreciate the feedback Anabe!
Got a replacement for a an RM1000i because it had a problem with the current inrush protection causing sparks when turning psu on. I was upgraded to one of their newer RM1000 units, and I had no receipt at all. I actually bought the psu second hand and still got a replacement. At no extra cost at all. I think that’s pretty good customer service. Also, while iCue isn’t perfect, you can do a lot with it, more than the average user would need to.
Customer experience with Corsair is damn good. They sent new muffs to their virtuo headset after the 2 years warranty.
Imagine watching this video from a PC that you built with mostly Corsair and Asus parts :'( ....... KMN!
Haven't seen GamerNexus' last vid yet? 😅
@@loopernagic4658 Lmao I’m afraid to! LOL….. 😂 I built my pc in 2020!
The GN video recently was more about RMAs and poor customer service, and that tends to be very region-specific. But ASUS have been having lots of QA issues in general on the motherboard side, it's difficult to know a decent motherboard manufacturer these days...
@@peterwstacey Oh I absolutely went and watched that video! I am so pissed that they did that! They sent the ROG Ally in for a thumb drift issue and ended up getting quoted hundreds in repair for irrelevant shit that had nothing to do with why they sent the thing in. I am absolutely appalled at Asus for that. I will never give them my money ever again after watching GN video. Same reason I don’t fuck with Linus anymore. Gamers Nexus is out here doing the lords work!
I have an HS80 headset, some features just don’t work… I am in contact with support but it doesn’t look good
What features? I love my hs80 that i bought mostly for the microphone quality.
Love the video. I would request you to add noise reduction on your vocal channel, the hum is very noticeable and easy to remove.
yea sounds like you have an audio issue with your set up, your EQ or sound.
I just bought a vengeance i7500 recently. It’s great. They’re quick to respond to support. Bought the corsairone 1080ti back in the day and it’s still going strong. So i can’t complain.
I have a Corsair 32" 4k monitor for photo and video work, I'm probably going to get another. I loved their keyboards, but I outgrew wanting gamer stuff and RGB. ROG however, pricey and clunky lately
Glad to hear that man!
yea sorry to tell you that monitor is just rebranded LG. the only monitor they have that is mostly theirs is he flex. but seeing how flexible displays is LG and samsung its prob rebranded as well.
@nicholaswilkerson501 totally fine with that. Everything is a rebranded something, but the argument there is an oversimplification. I use physical calibration tools and the ease of switching studio/movie/game modes is a convenient thing I map to my loupe deck.
Currently my PSU, fans, AIO, RAM, mouse, and keyboard are all Corsair. A large part of it is so I can use iCUE to run everything rather then having different software to run everything. They have had some flops for sure but no other brand covers enough components to run on one controller program.
If I chose to not use Corsair then I would be running NZXT's CAM for my AIO and fans, MSI Mystic Light for my RGB and Razer Synapse for my mouse and keyboard. That would use up much more resources then just running iCUE alone. I do not use their headsets though as I use studio quality mics and headphones / speakers and their monitors dont have any real benefits to go with them over anything else other then looking at each monitor objectively so I have an LG.
Hey 👋🏻 short question:
Are the Corsair Custom Waterloop Parts good for RTX 4080 Super+ Ryzen 9 9750x3d?
My new rig was built in a Corsair 5000T case, one of the case fans came connected incorrectly (only 2 pins connected). RGB worked but fan didn't spin. Connected it properly, fan spins & RGB works but fan doesn't show up to the system to adjust fan curves. Great.
Powered the rig with an RM1000e PSU. 4 days into use the PSU died. Will not provide any power to the mobo. Killed the Corsair RAM I had installed too. No idea if it's killed/damaged anything else (storage, CPU, GPU) so my brand new 7800X3D/4090 system is just sitting in pieces while I wait for my RMA to finish so I can re-build my system and test everything else. At which point I guess I just hope I can get any other damaged items replaced under warranty. I guess I also just hope that my second PSU doesn't decide to blow as well because I don't really want to have to drop another ~$300-400NZD on another PSU.
Do. Not. Buy. Corsair.
Now this makes sense. No wonder i ordered their elgato wave3 microphone on their official website but received wave1. And i provided all necessary information and made a ticket, well, its been two years, they never responded…
😔
wtf u should have threatened to sue them or small claims court they will be forced to give u what u paid for then
@@admiralkaede You know what, Elgato HQ was actually in my city, I even threatened to bring signs to their HQ, but they still didn't respond. BTW, they definitely received that correctly because of their auto reply. But that was like Covid time and I did understand maybe the high demand, and then basically I just waited. Now I know I am not alone.
@@JiajuChen oh
Corsair didn't really make high quality products, they made the best imitations of quality to the uninformed.
I built a computer in 2018. Corsair Fans, RAM, Keyboard, Mouse, and Headphones. The Dark Rock RGB mouse went bad first in a year. Got another a replacement from them. The replacement failed quickly. Bought a logitech g502. The headphones were next, the mute button failed and it never really muted entirely in the first place. I bought Sennheiser. Next was the fans. The RGB went bad on all 4 fans. I checked the hub, plugged them into a different machine, completely bad. Decided to drop rgb and get Be Quiet fans. All in a year to a year and a half. Next within the two year mark, two of my 4 sticks of RAM failed. They sent me a new 4 stick kit and within another year 2 more failed. I'm still using 2 of theirs, but when these go out I'll buy another brand. Only good thing I bought was their keyboards, but I switched to Dygma anyways. Oh and a friend had bought a 2019 Aventum PC from digital storm and his corsair power supply went bad in 2022. So, yeah. I'm never buying Corsair again. Customer service wasn't bad, but that was a lot of money for shitty product. Everything else I've bought is still going strong.
The PC of Theseus
i still have my TX750 PSU from 2008 still running today, insane quality components... back in the day
can we stop saying PSU's!? they don't break often at all, plus most of them are rebranded lol Please this is not an indication of a quality company product when its 99% the same as other with a corsair logo on it.
@@nicholaswilkerson501 I liked the shift series.
Corsair is the second Razer. Prices through the roof and RGB in everything. Though I've had good experience with their RMAs and free upgrades from them, can't complain about that. I'm running a setup with all-corsair fans and they perform better than fans that are about 2-4x more expensive. Insane static pressure and CFM at low RPM. Can't complain about some of their budget options.
Which fan is 4x more expensive than a corsair fan? There cheapest one is literally 14€ and there is no fan that costs 56€.
@@drache3019 Have you seen the globe? No? Look at it, now see how many continents and countries exist outside the eurozone European countries. Cool. We learned something today.
@@POLARTTYRTM Tell me in which country with which currency is there a corsair fan that is 4x less expensive than other fans.
@@drache3019 Brazil. You would only understand how insanely expensive things are here and how little we earn.
@@POLARTTYRTM But that would also make Corsair fans insanely expenisve. Also if everything is more expenisve the proportions would still be the same so there would still not be a fan that is 4x as expensive.
They make excellent cases and PSU
They dont make the PSU´s they sell they buy them from a 3rd party OEM
Oh WOW! Not having music in the background makes this soo much more engaging! I did NOT expect that O_o
I have always had good experiences with Corsair except for a keyboard I purchased from them many years ago that had a double clicking issue.
For cooling I use icue link h150i aio, 9 QX120 and 3 QX140 fans. I also use the AX1600i psu and all of it works with the icue software without any issues.
it is very easy and convenient to control rgb, fan profiles and monitor the power usage and efficiency of the psu in the same software.
When I purchased this I sold my RM1000X and Hydro H100i Pro and both was still in good condition after more than 4 years of use.
I see many people saying they prefer no background music in the comments, but I disagree, I prefer when there is background music
Good video too
Appreciate the feedback man!
@@LogicallyAnswered maybe some very very subtle music?
@@LogicallyAnsweredsome ambience would help
I've had issues with 2 separate units of their K68 keyboard and the shop i bought them from couldn't figure out what the issue was they just stopped working out of nowhere.
After i brought the second one back and they couldn't see why it failed i picked up a hyperx alloy origins and got the difference as a cash refund and that thing has been working fine for the past 3 years.
I really want to like Corsair, but their recent quality decrease has made it pretty hard. Bought a brand new SF850L and it literally lasted just 2 hours before "blowing up". Took 4 weeks to get a new one from warranty, hopefully this one will last a little longer lol.
Only issue I had was with 2 builds dating back to 2018 - 2024 is their ICUE. Ram RGB conflicts with other RGB software such as Mystic light and now I can't control my ram's RGB. It no longer shows on ICUE so there it is just flashing solid colours and can't turn it off 🙃
I’m shocked so many people have had bad experiences. My AIO and Fans/Cooling setup with the controller in the back has served me well for years. Never had an issue and found the installation process to be very simple. Never used any peripherals of theirs though but I’ve heard good things about them too.
I had (have, it's still in a drawer somewhere) a Corsair Scimitar MMO mouse.
Most MMO 12 key mice you find on the market have the default thumb buttons mapped 1234567890-=, but the scimitar's defaults are whacky seemingly random keyboard keys. This means to get a meaningful experience out of it you HAVE to program it with the Corsair software. If you have troubles with the software, the software ever becomes unavailable, or you have to reset the mouse, it will essentially become unusable.
The K70 keyboard is still a'choochin though.
Corsair rmx1000 many many years, void headset given away but still going 5 years later, nightsword mouse still going 3 years, mat 5 years and k57 still going strong again 5 years. I've had several RMA's without issues. Sure the support took a little while but I'm still a happy customer. My m65 mouse was replaced three times due to buttons failing, ironclaw mouse had same issues. I hope someday I hear news they fixed the m65 mouse button issues. I'm a Logitech fanboy but I still use Corsair without fear.
I am using a lot of Corsair product. My PC case, memory, power supply, my keyboard. And I love their rgb mice. But I had to switch as they usually break in around 3 months of heavy use. I have 4 dead ones lying around. And yeah iCue...I am on Linux.
I've only had one Corsair product, and that was a recent attempt to install an H60X RGB Elite AIO. The standoffs that they supplied for AMD were threaded differently than what I had to work with. They fit the thumbnuts but not the cpu backplate, different threads. The standoffs also held the pump too far away to make contact with the cpu. I emailed Corsair to ask for help. It took two days for their first response, then 3 days for their second. Their third response, four days later, was simply to tell me to contact my computer manufacturer.
I took that as "You're on your own", so I packed everything up in the box that it came in and returned it to them. A few days later, I get an email saying that since they hadn't heard from me in 5 days, they would be closing the ticket. This was a little confusing, since they had already told me to seek help elsewhere, which I took as the kiss of death from them. I responded to that email and told them that I had already returned the product and thanked them for not being able to help with their product.
My Corsair RAM started giving memory issues about 3-4 years after purchasing back in 2019/2020. It was the low profile Vengeance lineup. They asked me which one I wanted to replace it as they don’t manufacture it. Was able to get slightly faster (3000->3200) RGB RAM as a result lol.
Also have had their H115i Pro since 2016 and it is still running strong (knock on wood).
On my AM5 platform I don’t have their RAM anymore, but still their AIO, PSU, Keyboard, Mouse, and several fans… I have never had much a reason to complain about them. Kinda sad to see their current state. They remind me of when I had an extremely fond opinion of Logitech.
Only ever bought cases from corair and they been solid but nothing had icue bs. Had k95 that i bought second hand and it survived multiple coffee spills and only replaced when I wanted something smaller.
I've had a Corsair infrastructure on my main rig for a long while. Of course I got all the stuff I have now in 2016-2018 so there are a few things that are different now. I do know they've changed things up so require far fewer cords and it's easy to minimize wires in general with their new modular system- I do like theire new infrastructure but they haven't really changed much other than that over the Years. I still have the old stuff- spent quite a bit on it. I've never had any problems at all with my setup and iCue has never been a problem for me and I do actually like iCue (relatively speaking- it's the best 3rd party rgb software I've used, I've tested quite a few over the years), but that may be due to the hardware I'm using being their last gen stuff. On my next rig I'm probably not going with them just because there's way better products that look better now- they used to be the top stuff, but now they just blend in with a lot of other competitors that do a better job at a cheaper price. I think Corsair's main problem: everyone else caught up to them and they haven't really changed. They should start making metal fans- I think that's maybe the next step up quality wise which hasn't been taken by many companies yet.
I do still love Corsair but they're just too expensive since the competition has caught up and Corsair is still at premium prices. I still think Corsair is great but they are having a lot of different challenges at the same time. It is a bit their fault though, they got lazy and didn't keep innovating when they had the Crown. Intel did that with their tik-tok quad cores until AMD caught up and now Intel is playing catch-up in a similar way. Don't stagnate just because you're on top!
I experienced that RAM causing BSOD issue once. Funny enough I was just using it for about a week then it does that, but warranty service is great.
4:45 I got mine on sale during black friday; hugely recommend. You bend it more than you think. VERY useful for switching between creative and comfy tasks.
I just ordered Corsair Katar Pro XT mouse lol. Should I install icue or not, ty?
no, butr if yo do go into startup and disable it from starting on its own. Icue also causes issues with other software because it likes to be dominate. also why not a logitech mouse? better software (And not needed), rgb, better sensors, power play, high speed dongle with little to no latency. corsair mouses just like most of the industry and rebranded or reshelled stuff.
@@nicholaswilkerson501 Just bc size of the mouse. I have superlight but its little too big in my taste. Just testing how it feels, and no I dont buy anything else from corsair after seeing all the shit.
im so happy that my corsair mice and keyboard still works good, buying new stuff from another brand is the one thing but getting behind my desk and trying to get the old cables out and the new ones in is the other thing
Bought an HS70Xb headset from them. There is a constant buzzing in the left cup that you hear when no sound is playing, and the compatibility with windows is terrible. The wireless function has terrible signal and constantly has a popping if there is any obstruction, even a hood between the wireless adapter and the headset
Personally I’ve always liked Corsair products and still use them for everything (pc hardware, accessories)
My biggest complaint, especially since I got my link H150i is that the software nonstop crashes or stalls. Sometimes I’ll boot up my pc and my pump will refuse to work until icue boots. Sometimes the software will crash, and corrupt requiring a repair by reinstalling icue, leaving me with zero lighting and suboptimal fan curves and noise.
It’s really frustrating, especially when the icue corrupts itself, it can happen at any time. I can be in a CS2 match clutching and suddenly I don’t have keybinds, or my EQ settings.
I’ve attempted to get around this using hardware saves, however, I swear their hardware saves don’t work either. Some of the settings save, but some don’t.
I feel like Im in the same boat as many people. We used to buy many products of theirs but eventually grew out of it. I used to buy all their rgb fans, cases, keyboards. Now I use custom keyboards, 0rgb products in my pc, and lian li case. The only thing I can think of is my ram is still corsair nwhich I thought about ditching eventually.
This certainly sounds good too, but I think it's still worth considering more reliable options like copy trading platforms such as Eledator, for example.
Im still using corsair 570x crystal case, in just change fans to bequiet light wings. And after all this years im not looking to replace that case.
I can’t speak for everyone but I haven’t had a single problem with any corsair products and I’ve been using them for almost a decade. My K70 is almost 10 years old and still works great. I have an RM850x, 4000d, 6 corsair ml series fans, corsair vengeance ram, and an H115i that are all over 3 years old by now and have never had any problems. Love the products and will continue using them.
I don’t have any problem with Icue and I’ve been using it since version 3
I'm lucky enough I got my corsair ram pre pandemic. So when I had issues they swapped them out.
Their fans and fan controller have thankfully always worked for me. For how much it cost I'd be livid too if they started malfunctioning
True that, RAM cost went to space after it by some god damn reason, even old stuff.
They’ve been great with any RMA issues I’ve had like if I had missing parts for my case which I realized like 3 years later they send them out for free, they repaired a water cooler I blew myself for free, and other things tbh. They’ve been really reliable for the most part and the parts are good and look good, yea they have a premium price but IMO they’re worth it.
I know Corsair and some of its products. Their PSUs are still recommended tho not much as some other brands. What everyone recommends and almost always has a good review is, Corsair Vengeance RAM. So popular to the point I barely see anyone flexing their PC builds without a Corsair Vengeance RAM. Well I wanted to buy one for my first PC build, but it is $30-40 more expensive than other RAM choices of same specs, so I chose Apacer.
I don't regret my RAM choice, but to this day I hardly ever see bad reviews about Corsair Vengeance. If Corsair wants to survive, I think it's about time they shed all other products save for its PSU and RAM, and maintain those two before it's too late.
as a current corsair user, what brand would you all recommend I try as far as pc peripherals? ^ ^
anything else. build your own keyboard, logitech mouse for sure (at the top end), and headphones are dealers choice but gaming brands are generally scams. i've been running a microphone and a pair of X2HR headphones for years now, no issues.
Logitech g502, keyboard using industry standard mechanical switches, beyerdynamic headphones (not the gaming ones), neewer desktop microphone with boom arm, the largest mousemat you can find (any brand).
i bought a corsair cpu cooler. the cooler itself works fine, but the second i installed their software my pc started "overheating" and shutting down while going into alarm mode (my cpu never passed 50 degrees). the second i deleted their app, my pc stopped "overheating"...
Used almost exclusively Corsair components in my custom loop. No issues a few months down.
I'm still waiting for their 380t case to come back in stock. Its been 7 years but who's counting.
I worked with Corsair way back 2016-2018 as a tier 2 tech support. I support Corsair One specifically. They were good at that time, didn't expect this to happen with their customer service. And YES, ICUE sux. lol
But software aside, all the peripherals, rams, psu and even accessories like commander pro and corsair link are very good.
I still have them and they are still working with my old PC.
Was shocked to see they are doing bad nowadays.. :(
my older corsair ram and PSU worked like a charm, I had an ROG stuff too, my mobo worked fine and their warranty was great as they gave me a replacement when one of my USB cables shorted the board but for keyboard it had keys die 1.5 years after me buying it
I bought a corsair mouse in december 2020. It turned from wireless to wired in june 2021.. The battery failed..
It’s because of all 5 h150i AIOs I had to RMA sequentially
No mention of their multiple acquisitions (Elgato, SCUF and Drop)??? It would be very interesting to know the impact these purchases had in their overall business, both in terms of revenue and brand perception (Elgato for example is still perceived as a leading brand for streaming gear).
I purchased a K70 RGB pro for $170 and after a few months the Q key’s LED just bricked on me and the software to control the RGB in general is lowkey terrible
I must be lucky, I have built 7 systems all with Corsair products, never had a problem, my own system has their XD5 pump/res controlled on a commander pro, 6 of their new RX 120 icue link fans, 32gb dd5 vengeance RGB ram, x2 Corsair 360 radiators, Corsair HX1000w PSU, iron claw mouse, K100 keyboard, Corsair Virtuoso se headset with their RGB headset stand with usb 3.0 ports, I have the MX800 RGB mouse mat and LS100 RGB ambient light strips, and icue runs it all with 4 different profiles for different scenarios i.e gaming, work, watching movies etc, and it works seamlessly and can swap between profiles with a click single click on my mouse. Oh I also have their Rush gaming chair which does kinda suck 😂
From my experience the Corsair support is really good. Even replaced my headset pads for my out of warranty hs80. I dont think that trustpilot is really the best place to find the sentiment for a company... pretty much people only leave a review once something negative has happenend. Their software definitely is rather weird though but compared to the other RGB softwares it's miles ahead.
...yea that's the case for most reviews. Just because your got a good CS rep doesn't mean the customer service is great. Most companies have terrible CS and it is largely based on the person you get. and its LOOKS miles ahead but its not. Next time your on your PC look at how much icue is using cpu, ram lol just for RGB. and in the RGB kings its not miles ahead at all. it has good aesthetics,but not very functional. Lian li has better software, NZXT, even HYTE software is killing ICue and its brand new to the scene lol
Yeah, had bit of a mixed bag with corsair over the years.
Main compliant is the software.
Anything not using that bloat ware ique is fine. PSUs, older cases and NON rgb ram or fans pretty good still have all in my builds and fans.
Last year I had to use my k57 in default mode for months. The softer kept crashing, not starting at boot and worst of reconnecting and disconnecting the device randomly in a loop....forcing a hard reset and losing work.
Also meant not having macro keys nothing. Only reason I baught it.
(Yes I know u can manually program them but I used multiple profiles depending on the task.)
Which effectively made it a rainbow barf coloured basic input device.
Got lucky that it got "fixed" after reverting to an older ique version. Well at the disconnect and reconnect.
Still randomly fails to start with boot.
Bought a corsair headset a few years back just to try something different and the thing stopped working because for some reason it decided to nuke the firmware. Did this twice in the span of a week. Returned it and have avoided their headsets since. Had an AIO that would rattle something fierce, but it worked for the most part. It was bad enough though that I could hear it through my headset when it ramped up. Narrowed it down to a fan and realized after replacing what I thought was the culprit that there was just a design issue somewhere.
This doesn't give me hope for Fanatec, if that deal actually goes through.
I've always been a diehard Logitech man with my peripherals, but have used Corsair PSUs and RAM on many past builds because of their known quality and reliability. Based on my good experiences there, I tried a Corsair headset, and let me tell you, never again. Snapped within the first year and I had to fight Corsair tooth and nail. Insisted the damage was my fault and not a defect. With Logitech, sure I've had a few products fail on me under warranty, but every single time I've made one 20 minute phone call to support and had a brand new replacement on my door step in a week, no questions asked. And in this day in age, if any company can't provide that level of support for their projects, they're not gonna last IMO.
i honestly dont have issues with icue. i set all hardware lighting and then cancel icue from launching at boot, and use OpenRGB or SignalRGB for the rest.
i had a corsair void pro for like 4+ yrs untill it got so worn out that the earcup foam fell of, bought a void elite at that point becuase i loved the void pro.
I've built my PC way back in 2012 with mostly Corsair parts - Carbide 500r case, HX 1050 PSU, quad channel Vangeance DDR3 RRAM, H100 cooler. Back then I was not even aware that Corsair should be a "premium" brand - I just went with what I learned from reviews at the time.
Long story short I had to RMA EVERY...SINGLE.... Corsair PART... in the PC in the span of only a few years. And the cooler twice even. (except the case where the fans and USBs failed - it is annying but I made workarounds and installed new fans).
From that experience I do not view Corsair as premium - quite the opposite and I became wary of their products.
In here some of the Big PC retail have delisted corsair product from their store, even the official corsair online store in here only RAM is in stock, other products like peripherals, other components are out of stock since beginning of this year.
Had the first gen k70 since release, still working great after many spills and every day usage since. Never tought of replacing it, and probably wont until it breaks, if it ever does😅
I went through alot of corsair stuff from SSD's to keyboards and mice to their headsets and even their CPU coolers, and what I've noticed in recent years is that they've been having significantly worse quality control as every product of theirs ive bought in the last 4 years has arrived with some sort of problem from the mice not having a functional scrolling wheel to the pump on my AIO cooler not being operable at all. Id written them off as a company that makes reliable products and have since looked to trying other products like Logitech and steelseries and so far its been great.
What a shame, I'm currently using the Corsair Virtuoso SE and I think they are great in audio and mic quality, the whole thing feels premium and is sturdy as hell and I say so because it has fallen from my head and hit the floor hard several times already and its still working for 2 years now. The only problem was the foam in the headband and earpads, its cheap synthetic leather filled with cheap foam and were peeling off in a year but luckily there were customs being sold on Amazon that were thicker and better quality but that was another 30$ on top of a 200$ headset which is kinda steep. Haven't had too many issues with iCue, mostly sometimes the battery icon isn't there or audio gets distorted when switching to wired but that has happened like 3 or 4 times tops.
My Corsair PSU RMA experience just this year was nothing short of excellent. I don't think other companies could emulate the ease with which I ordered an advanced RMA where I provided evidence of the fault within the form and I received a replacement within a matter of days, no ifs, no buts. Despite that, I have heard of issues with their iCue software from people that I know so this is something folks reading this can avoid or find better alternatives to. I don't think Corsair can be put in to the same breath as Asus, but they should get competent software peeps to redo the software issues that have been reported, this would instill confidence back in to the whole RGB element of their brand.
When I purchased my most recent gaming laptop in 2022 neither Corsair or Asus (with their ROG products) gave me any incentive to purchase from them. I wound up with an Alienware that had customizability exceeding both Corsair or Asus. I had a next gen CPU (12th gen Intel), an Nvidia 3070 Ti, and 32GB of RAM. It’s not liquid cooled by vapor cooled and while it gets warm I have a cooling pad that prevents throttling. I also got 3 years of support and equipment replacement if I accidentally dropped the machine at no extra cost. Both Corsair and Asus had a 1 year limited warranty.
They’ve been replacing materials in their existing-new products making them worse. It’s disappointing, all of my Corsair products in the past four years have broken.
My whole rig and setup is corsair, and I dont have any issues. I have the obsidian 1000d case with the new icue link system and water-cooling system.