What do I do if that option of legacy support doesn't appear on my boot options 1:01? I'm panicking cause my laptop is brand new, I bought it in January 😭
If it's brand new then you most likely will not have legacy support so you can skip that part of the video. Although most HPs typically come with a one year warranty. If you got it in January I would call it under warranty to get it fixed. It really shouldn't be having problems that fast
Hey. I got this error like 3 or 4 times during last 2 months, and every time while I play some game, like GTA 5 or F1. Do you know why it only happens during playing game. I tested everything, says hdd and other stuff works fine, drivers are up to date as well. Windows 10.
I would try checking your Windows logs. Windows logs every time it runs into an error and will give you the information you can google to see what caused the error. You can access these logs by doing this: You can do this by Press ⊞ Win + R on the M-Files server computer. In the Open text field, type in event viewer and click OK. Expand the Windows Logs node. Select the Application node. Now from here look for the date and time you had the blue screen. It should have recorded an event at this date and time with a red icon or yellow one next to it showing a problem. You'll recognize it because it looks bad. Click on one of these events. Down below it will give you an event ID number. You can google this to pinpoint what is causing the problem.
@@EggheadFixers Hey! I wasn't using my laptop till recently and it popped up again, the BSOD, I checked some things and its apparently happening only when I play games, under ID 1001. After that, i have to start laptop from bios changing legacy support startup setup.
Do you know how to get around a bios password if you’ve forgotten it? Personally this happened to me around a year ago and I haven’t been able to fix it. I’ve tried a couple times but nothing has worked so I’m here. I’ve reset the cmos too… no use
If you google the brand and model sometimes you can find default passwords that will get you in. Also if you call into the manufacturer's support line then can walk you through how to reset it.
I got a new hard drive recently due to this issue but there hasn’t been any improvement. It still tells me ‘No hard drive installed’ even on the new hard drive. Any way to fix this?
I diidn't see the legacy support.. And rest I'll do as same u said but again same problem comes.. There is one person who said that you will have to arrange 32 gb pen drive and one more laptop or pc.. Is it right means without this it is not possible to solve this problem?? Please replyy Thanks
Sometimes when the Operating System is not functioning properly you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here are videos on how to do that: Windows 10: ruclips.net/video/TElCJDbKdKk/видео.html Windows 11: ruclips.net/video/mNN9ssGCxig/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I have a warranty on my HP x360 Convertible 15m-ed1xxx laptop. I tried everything. My hard drive is fine and working. Can you please help me save money and fix my laptop?
@@wxproductions67 First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/KNoRkEr4vEA/видео.html Let me know how it goes:)
@eggheadfixers I got a new hard drive recently due to this issue but there hasn’t been any improvement. It still tells me ‘No hard drive installed’ even on the new hard drive. Any way to fix this?
There no legacy boot option on BIOS, I try to set default setting on my bios and still didsnt show up, Then I ran the storage test and shows PASSED. Then I run diagnostic, and press f11 to enter system recovery, it show BOOT DEVICE NOT FOUND, PLEASE INSTALL AN OS ON YOUR HARD DISK. So I try to boot new OS from usb with FAT32 format but my usb drive also didn't show on boot menu. Can u help me?
@@EggheadFixers I use the windows creation tool and choose install in usb option. I tried the other ports still remain the same?is it cause of win creation tool?
@@pwannz2348 Sometimes it can be the USB drive does worl well with it. Especially if the USB is old, small amount of storage or generic. I would try making another one with a different USB. Also sometimes you have to enable it boot of a USB in the srettings in BIOS. I would also check that.
That is another way to do it. We prefer resets because they tend to be easier to use and restore points are not always available but it's really a matter of preference. There are benefits to both.
I had perfectly used the laptop and had shut down my HP EliteBook 840 g3 Laptop with 256gb SSD, no HDD. Next morning when I tried to power on the button, this error message showed up in my screen. Diagonist test passed for memory but when I selected the HDD option error came like no HDD installed. What other option do you suggest me to fix this problem? Please kindly help coz i have so imp work on my laptop.
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/KNoRkEr4vEA/видео.html Let me know how it goes:)
The computer needs to be started when the computer is completely off for it to work. You only have a short period of time to hit Esc and access BIOS. You have a Window of about 2-3 seconds. It can take several attempts to get it just right.
I have done all of the troubleshooting and check hard drive test than it shows me no hard drive install on my pc i have ssd in my hp notebook now what should I do
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/gRzwrdjf7h4/видео.html Let me know how it goes:)
Nothing works i tried everything. Everything. F11 for system recovery dosent work just beings be back to yhe blue box "boot device not found". I thought maybe it was my hard disc so i got another and nothing please help.
Sometimes when the Operating System is not functioning properly you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here are videos on how to do that: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/gRzwrdjf7h4/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Sometimes when the Operating System is not functioning properly you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here are videos on how to do that: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/gRzwrdjf7h4/видео.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers hdd normal and extended test done by clicking on f2 ,all test normal still showing msg boot device not found, hdd 3fo , suddenly hang laptop and after restart this msg came, I don't want to loose the data,
@@SSG771 You will most likely need to reinstall Windows. You can try hooking the hdd up to an external hard drive bay and pulling the data off that way before you wipe it. Here is a video on how to reinstall windows: Windows 10: ruclips.net/video/TElCJDbKdKk/видео.html Windows 11: ruclips.net/video/mNN9ssGCxig/видео.html
Thanks for the reply and gone through the link as well for installation. Nvme hdd is at warranty and technician told give the hdd I will get the new one and I have handed over it i don't know any data in it or not because inbuilt i have 1 tb normal hdd and technician bring new ssd and he installed os in SSD for faster speed some documents are in download folder c drive and I handed over hdd for replacement, how do I get the data now.
@@SSG771Your data is stored on your HDD so if you gave the technician that HDD then you would need to have him pull the data off of it and give it to you. Otherwise, you will lose whatever data was saved there.
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/KNoRkEr4vEA/видео.html Let me know how it goes:)
@@d1g1tal_sp1der9 First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ruclips.net/video/OnLfBtPcV5Q/видео.html Windows 11: ruclips.net/video/KNoRkEr4vEA/видео.html Let me know how it goes:)
Ive watched tried this several times and with the different setting configurations as mentioned. The computer resets, asks to enter the 4 digit password and hit enter, then loads for a bit, and then returns to the original error screen of boot device not found. Any ideas or suggestions? I need this laptop for work and im literally crying. Its an HP specture if that helps. The settings menu looks to be laid out a little differently than any of the videos ive seen.
@@M4any Sounds ilke you need to reinstall the operating system. Here are videos on how to do that: Windows 11: ruclips.net/video/gRzwrdjf7h4/видео.html Let me know if you have any more questions:)
@@EggheadFixers At the moment, I'm working with someone on the Microsoft Community Forum. I also having issues that my temporary files don't get deleted and in the storage Sense it says I have 52 GB. I update later on my situation. He recommends to safe mode to delete temporary files and to reinstall Windows 11 if it wasn't installed on hard disk. I only see SSD with Nvida Geforce, but no hard disk. I see a bluescreen telling me no hard disk found on Bios.
@EggheadFixers HI again. I can even go to safe mode to diagnose. The BSOD is too strong here. I have an old windows 8 to download windows 11eindow creation tool. However, I having issue that windows 8 won't install W11 on usb drive. It gives me an error. When I hit the recovery tool I see a new error. The first error I see every time is bad_config_error. Follow by 0xc0000001. Then, when I enter f1 for recovery tool I see a new error. It's telling me my boot content has invalid information and it needs to be repaired. What to do at this point? I think my data is lost at this point.
@EggheadFixers If you're asking didn't I ran a diagnostic, it's no. Like I said, I can't even log in into safe mode. It crashes immediately. I see restore point as the only option. What led to BSOD is this. I was having a 100% disk usage. This is a brand new computer mind you with 32 gb and nvme ssd. When I did c:/ chsdsk, this time it took 3 hours. It restart it and everything was doing OK from time to time. Lastly, after I restart I see a permanent loop bluescreen. Sorry for the long text. My situation right now.
I dont have Legacy support & got my Laptop in 2023 for 1k. Cant believe already has problems. Already at 1:13, Dont knowwhat to do. Ill have to call Best Buy Geek Squad for help
If you bought it recently it still may be under warranty. I would check your warranty before sending it in. You can check the warranty by entering your serial number on HP's support website support.hp.com/us-en/check-warranty
The computer needs to be started when the computer is completely off for it to work. You only have a short period of time to hit ESC and access BIOS. You have a window of about 2-3 seconds. It can take several attempts to get it just right.
@@EggheadFixers says not installed when I did it the second time but the first time it said passed pls help me I left my laptop on earlier left for a bit came back and got the boot error idk what to do
@@WalmartBoysRandomStuff If sometimes it doesn't read the hard drive as being installed then it could be that the hard drive is starting to fail. Does it only give you a boot error sometimes?
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: Windows 10: ruclips.net/video/TElCJDbKdKk/видео.html Windows 11: ruclips.net/video/mNN9ssGCxig/видео.html Let me know how it goes:)
@@SpeedwayyBrae1 It could be the hard drive came loose when you dropped it. I would check the connection. It could have also damaged the hard drive itself but I would check the connection first.
Swapping OS boot Manager and USB Diskette/USB Hard Disk Fixed it for me TY SO MUCH!!!
oh my god ive been trying to get my computer fixed for WEEKS and this finally did it, thankyou SO MUCH YOU ARE A LIFESAVER
You're welcome!!!!!!
What do I do if that option of legacy support doesn't appear on my boot options 1:01? I'm panicking cause my laptop is brand new, I bought it in January 😭
If it's brand new then you most likely will not have legacy support so you can skip that part of the video. Although most HPs typically come with a one year warranty. If you got it in January I would call it under warranty to get it fixed. It really shouldn't be having problems that fast
@@EggheadFixers Can you make a video for that version?
Hey. I got this error like 3 or 4 times during last 2 months, and every time while I play some game, like GTA 5 or F1. Do you know why it only happens during playing game. I tested everything, says hdd and other stuff works fine, drivers are up to date as well. Windows 10.
I would try checking your Windows logs. Windows logs every time it runs into an error and will give you the information you can google to see what caused the error. You can access these logs by doing this:
You can do this by Press ⊞ Win + R on the M-Files server computer.
In the Open text field, type in event viewer and click OK.
Expand the Windows Logs node.
Select the Application node.
Now from here look for the date and time you had the blue screen. It should have recorded an event at this date and time with a red icon or yellow one next to it showing a problem. You'll recognize it because it looks bad. Click on one of these events. Down below it will give you an event ID number. You can google this to pinpoint what is causing the problem.
@@EggheadFixers Hey! I wasn't using my laptop till recently and it popped up again, the BSOD, I checked some things and its apparently happening only when I play games, under ID 1001. After that, i have to start laptop from bios changing legacy support startup setup.
Moving the boot maker with thee F6 key worked!!!
Glad to hear it!
Do you know how to get around a bios password if you’ve forgotten it? Personally this happened to me around a year ago and I haven’t been able to fix it. I’ve tried a couple times but nothing has worked so I’m here. I’ve reset the cmos too… no use
If you google the brand and model sometimes you can find default passwords that will get you in. Also if you call into the manufacturer's support line then can walk you through how to reset it.
Thanks it was the usb connected to my computer
Oh yeah that can do it
I got a new hard drive recently due to this issue but there hasn’t been any improvement.
It still tells me ‘No hard drive installed’ even on the new hard drive.
Any way to fix this?
I diidn't see the legacy support..
And rest I'll do as same u said but again same problem comes..
There is one person who said that you will have to arrange 32 gb pen drive and one more laptop or pc..
Is it right means without this it is not possible to solve this problem??
Please replyy
Thanks
It depends on the problem. What happened when you ran the diagnostic? Did everything pass?
Please help me with how to get in the troubleshooting screen, even I've tried F11, Fn+F11, also restarted several times.
Sometimes when the Operating System is not functioning properly you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here are videos on how to do that:
Windows 10:
ruclips.net/video/TElCJDbKdKk/видео.html
Windows 11:
ruclips.net/video/mNN9ssGCxig/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hii omg i rlly rlly need help rn from the trouble shooting, it says that its out of date. What should I do? I really need to finish something :((
No this is still up to date. What happens when you run the diagnostic like you see in the video?
I have a warranty on my HP x360 Convertible 15m-ed1xxx laptop. I tried everything. My hard drive is fine and working. Can you please help me save money and fix my laptop?
Does it still put your old files in a windows.old folder?
Are you trying to reinstall Windows or reset it?
Tried resetting it after forgetting password and pin for an error code and escaped, then started it up and says no hard drive or operating system
I did local reinstall for error and then the 3fO error
@@JScottHynson Good work
Does this mean your hard drive is spoilt?
That can be one of the reasons for this problem. What happens when you run the diagnostic?
@@EggheadFixers what if it says no hard drive installed
@@wxproductions67 First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/KNoRkEr4vEA/видео.html
Let me know how it goes:)
@eggheadfixers
I got a new hard drive recently due to this issue but there hasn’t been any improvement.
It still tells me ‘No hard drive installed’ even on the new hard drive.
Any way to fix this?
How can I fix this with my hp envy all in one 34?
It will be the same steps for all-in-one as it is on a laptop.
There no legacy boot option on BIOS, I try to set default setting on my bios and still didsnt show up, Then I ran the storage test and shows PASSED. Then I run diagnostic, and press f11 to enter system recovery, it show BOOT DEVICE NOT FOUND, PLEASE INSTALL AN OS ON YOUR HARD DISK. So I try to boot new OS from usb with FAT32 format but my usb drive also didn't show on boot menu. Can u help me?
What app did you use to make the usb? Also I would try one of the other ports.
@@EggheadFixers I use the windows creation tool and choose install in usb option. I tried the other ports still remain the same?is it cause of win creation tool?
@@pwannz2348 Sometimes it can be the USB drive does worl well with it. Especially if the USB is old, small amount of storage or generic. I would try making another one with a different USB. Also sometimes you have to enable it boot of a USB in the srettings in BIOS. I would also check that.
@@EggheadFixers alright thanks I'll try that soon.
Any reason why a System Restore was not attempted before the Reset? If a restore point is available then atleast the Data wouldn't be affected...
That is another way to do it. We prefer resets because they tend to be easier to use and restore points are not always available but it's really a matter of preference. There are benefits to both.
I had perfectly used the laptop and had shut down my HP EliteBook 840 g3 Laptop with 256gb SSD, no HDD.
Next morning when I tried to power on the button, this error message showed up in my screen.
Diagonist test passed for memory but when I selected the HDD option error came like no HDD installed.
What other option do you suggest me to fix this problem?
Please kindly help coz i have so imp work on my laptop.
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/KNoRkEr4vEA/видео.html
Let me know how it goes:)
What if your pressing the esc button to get to the menu and its not working
The computer needs to be started when the computer is completely off for it to work. You only have a short period of time to hit Esc and access BIOS. You have a Window of about 2-3 seconds. It can take several attempts to get it just right.
I have done all of the troubleshooting and check hard drive test than it shows me no hard drive install on my pc i have ssd in my hp notebook now what should I do
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/gRzwrdjf7h4/видео.html
Let me know how it goes:)
where yours says storage test, mine says hard drive check. i’m comfused
Hard Drive check should do the same thing. Let me know how it goes
Nothing works i tried everything. Everything. F11 for system recovery dosent work just beings be back to yhe blue box "boot device not found". I thought maybe it was my hard disc so i got another and nothing please help.
Sometimes when the Operating System is not functioning properly you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here are videos on how to do that:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/gRzwrdjf7h4/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Why can’t I open system recovery
Sometimes when the Operating System is not functioning properly you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here are videos on how to do that:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/gRzwrdjf7h4/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hp laptop 15s gru0006as dont have legacy support option in bios
In that case, you can skip to the next step in the video. What happens when you run the diagnostic?
@@EggheadFixers hdd normal and extended test done by clicking on f2 ,all test normal still showing msg boot device not found, hdd 3fo , suddenly hang laptop and after restart this msg came, I don't want to loose the data,
@@SSG771 You will most likely need to reinstall Windows. You can try hooking the hdd up to an external hard drive bay and pulling the data off that way before you wipe it.
Here is a video on how to reinstall windows:
Windows 10:
ruclips.net/video/TElCJDbKdKk/видео.html
Windows 11:
ruclips.net/video/mNN9ssGCxig/видео.html
Thanks for the reply and gone through the link as well for installation. Nvme hdd is at warranty and technician told give the hdd I will get the new one and I have handed over it i don't know any data in it or not because inbuilt i have 1 tb normal hdd and technician bring new ssd and he installed os in SSD for faster speed some documents are in download folder c drive and I handed over hdd for replacement, how do I get the data now.
@@SSG771Your data is stored on your HDD so if you gave the technician that HDD then you would need to have him pull the data off of it and give it to you. Otherwise, you will lose whatever data was saved there.
I can’t found the Legacy support option…
In that case, you can skip to the next step in the video. What happens when yo run the diagnostic?
same with me, i run the storage test shows all passed nothing wrong, legacy boot still didn't show up @@EggheadFixers
Hey so i get the boot error when my pc has a charge, but if i let it die then plug it up, i dont get the error
If you uninstall the battery completely does the error go away?
I got a error message while running the test that "short dist -not available".
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/KNoRkEr4vEA/видео.html
Let me know how it goes:)
i don’t see legacy support
In that case, skip to the next step in the vidoe. What happens when you run the diagnostic?
@@EggheadFixersI’m having the same issue and when I run system diagnostics it’s just says that my hard drive can’t be found
@@d1g1tal_sp1der9 First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Windows 11:
ruclips.net/video/KNoRkEr4vEA/видео.html
Let me know how it goes:)
😊 you have saved me brother
Glad to hear it helped🦸♂🦸♂
Ive watched tried this several times and with the different setting configurations as mentioned. The computer resets, asks to enter the 4 digit password and hit enter, then loads for a bit, and then returns to the original error screen of boot device not found. Any ideas or suggestions? I need this laptop for work and im literally crying. Its an HP specture if that helps. The settings menu looks to be laid out a little differently than any of the videos ive seen.
What happens when you run the diagnostic? Does everything pass?
yeah, but it kept saying that "Boot device not found" and I can't find the legacy option. Please help.
O wowww...Ur way really werked....Thanks!!!🎉🎉
Glad it helped
Thank you. Resolved my issue.
Glad to hear it
Thank you very much. It worked
You're welcome!!
Can u help me please after i did the steps it just gets duck on boot device not found
What happened when you ran the diagnostic? Did everything pass?
@@EggheadFixers yes it passed i had deleted system 32 so stupid i thought i fixed after some youtube vids and now its just on pxe rom
@@M4any Sounds ilke you need to reinstall the operating system. Here are videos on how to do that:
Windows 11:
ruclips.net/video/gRzwrdjf7h4/видео.html
Let me know if you have any more questions:)
I dont see legacy support evrey vidieo i click on it dosen show on my windows 11 why is that
New computers don't have it but if you upgraded from Windows 10 to Windows 11 then you may have it. For that reason, we included it in the video.
But where is the legacy support button😢
If you do not have that option in BIOS then you can skip to the next step in the video. What happens when you run the diagnostic?
Can u help me pls I do not have non of this plsssss😢
Were you able to get the diagnostic to run? What were the results?
I don’t have legacy support :(
In that case, skip to the next step in the video. What happens when you run the diagnostic?
@@EggheadFixersI disable secure boot and enable it again, it works. But again the problem came back again :(
@@corpuzluisajane2681 You may need to try reinstalling Windows. Good put a Windows problem.
I can't find legacy support
In that case, you can skip to the next step in the video. What happens when you run the diagnostic?
@@7thvillain236 thanks
It says os boot manager not found. What do i do?
When you boot up it says that? Have you tried running the diagnostic?
why i haven't got legacy support
Your computer could be too new for it. What happens when you run the diagnostic?
Where is legacy support i dont see it
In that case, you can skip to the next step in the video. What happens when you run the diagnostic?
I don't see legacy support on my windows 11 hp victus 16.
In that case, you can skip to the next step in the video. What happens when you run the diagnostic?
@@EggheadFixers At the moment, I'm working with someone on the Microsoft Community Forum. I also having issues that my temporary files don't get deleted and in the storage Sense it says I have 52 GB.
I update later on my situation. He recommends to safe mode to delete temporary files and to reinstall Windows 11 if it wasn't installed on hard disk. I only see SSD with Nvida Geforce, but no hard disk.
I see a bluescreen telling me no hard disk found on Bios.
@@healthtodayplus3652 Hard drive not found can be an issue with the hard drive. Did the hard drive pass the diagnostic when you ran it?
@EggheadFixers HI again. I can even go to safe mode to diagnose. The BSOD is too strong here. I have an old windows 8 to download windows 11eindow creation tool. However, I having issue that windows 8 won't install W11 on usb drive. It gives me an error.
When I hit the recovery tool I see a new error. The first error I see every time is bad_config_error. Follow by 0xc0000001. Then, when I enter f1 for recovery tool I see a new error. It's telling me my boot content has invalid information and it needs to be repaired. What to do at this point?
I think my data is lost at this point.
@EggheadFixers If you're asking didn't I ran a diagnostic, it's no. Like I said, I can't even log in into safe mode. It crashes immediately. I see restore point as the only option.
What led to BSOD is this. I was having a 100% disk usage. This is a brand new computer mind you with 32 gb and nvme ssd. When I did c:/ chsdsk, this time it took 3 hours. It restart it and everything was doing OK from time to time. Lastly, after I restart I see a permanent loop bluescreen.
Sorry for the long text. My situation right now.
my laptop was dropped and this appeared but the format for the bios is different and the legacy boot option isn’t available, any suggestions?
Does look like an older version of BIOS? if so then try this video:
ruclips.net/video/A4UckDL-XYY/видео.html
@@EggheadFixersI fixed it all I had to do was disconnect and reconnect my hard drive
@@maygutierrez2643 Nice! Glad to hear it
I dont have Legacy support & got my Laptop in 2023 for 1k. Cant believe already has problems. Already at 1:13, Dont knowwhat to do. Ill have to call Best Buy Geek Squad for help
If you bought it recently it still may be under warranty. I would check your warranty before sending it in. You can check the warranty by entering your serial number on HP's support website
support.hp.com/us-en/check-warranty
Nothing happened when we pressed escape.
The computer needs to be started when the computer is completely off for it to work. You only have a short period of time to hit ESC and access BIOS. You have a window of about 2-3 seconds. It can take several attempts to get it just right.
Ничего не помогло, проверка f2 ошибок не нашла,, и синее меню, как у вас, не появилось. 😢
Попробуйте вместо этого нажать Esc
the best video
Thanks for the support
Legacy is on by default and secure boot is off by default pls help me
What happened when you ran the diagnostic?
@@EggheadFixers says not installed when I did it the second time but the first time it said passed pls help me I left my laptop on earlier left for a bit came back and got the boot error idk what to do
@@EggheadFixers pls help me
@@WalmartBoysRandomStuff If sometimes it doesn't read the hard drive as being installed then it could be that the hard drive is starting to fail. Does it only give you a boot error sometimes?
@@EggheadFixers all the time also i get cmos errors from time to time
It says no hard drive installed
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/TElCJDbKdKk/видео.html
Windows 11:
ruclips.net/video/mNN9ssGCxig/видео.html
Let me know how it goes:)
Esc and I don't get that
Did the Esc key not work for you?
Short dst failed
Then unfortunately you will need to replace the drive.
I don’t see boot options
That can be a sign of a hard drive problem. What happens when you run the diagnostic? Does everything pass?
@@EggheadFixers I droped my computer and it turned off and it showed the screen
@@SpeedwayyBrae1 It could be the hard drive came loose when you dropped it. I would check the connection. It could have also damaged the hard drive itself but I would check the connection first.
@SpeedwayyBrae1 the same thing happened to me recently. How did you fix it?
My hp laptop is ac005tu it is thata problem how to fix
There is no legacy support on windows 11
thank you very much, one stupid kid was give me winlocker
Glad we could help!!
how to do it if the keyboard is not working?
Are you on a laptop? Do you have a keyboard you can plug in?
@@EggheadFixers this happened to me too😭 i don’t have a keyboard i can plug in
@@HumairahHaque Oh wow sorry to hear that