No, nothing like that. People think that because you can simply walk into a place, such as a supermarket, fast food or normal restaurant, and even hotels/motels and even the common areas of such, that it's public space and ignore the fact that a business is private property. Honestly they gave him too many chances to remove himself. Also, they could have billed that guy for bringing the alcohol and food onto the premises. Liquor licenses allow that corkage fee when it comes to such that isnt supplied by the licensed premises, it's why you see such charges sometimes on menus, usually its associated with the waiters doing the task and not yourself but you still pay for it even if you dont do so. Same goes with food, I have seen it added onto menus in a few places at the bottom alongside the costs for corkage, one place had it "Outside food without permission. $50" which to me meant that you could bring outside food as long as you asked to be allowed to.
Could be straight up entitlement. There's a disturbing number of people in the country that don't or wont seem to understand that businesses are not public property and that just because someone can get somewhere doesnt mean they are allowed to be there.
How much would you bet that this person would absolutely freak out if someone took one step onto HIS property without permission? You protect your property from trespassers, and the restaurant owner is perfectly justified to do the same.
I know the owner of a pie and sandwich shop, I have known her for about twenty years, and I would never ask for a discount as she has to make a living from her business. She has occasionally given me a discount, especially when I took my elderly mum with me, mum often got her coffee for free. She does, on occasion, sell any extra stock cheaper, if she's getting ready to close and there are a few items left, which is very rare, as her pies and pasties are amazing and she has, on occasion, run out of products (due to way more customers than usual), if it's a while before she closes, she will bake some more of the very popular pies. She will even sell some of her products to some elderly people who want to cook them later at home, at a discount. These people are running a business not a charity.
We have a saying in my language which transliterates to if a horse befriends the grass/ hay what will it eat? What it translates to is that you can't give importance to sentiment or relationships in business . You can't do charity in a business.
Thing is if you really know the owner you don’t have to say anything, the owner will tell the staff your VIP. No one who actually really is friends with the owner will play that card. They don’t need to. I already know. 12yrs of bar management here. And 25ish yrs in restaurants.
So true! Whenever I would visit a small family restaurant in my area after work; closed due to covid; After a few weeks, the staff and the owner knew my drink order and 1 of 3 items that I would order. THAT is knowing The Owner.
I live in a town where there's a pizza place where everyone knows the owner since he's always there and no one gets special treatment, except some babies/kids. Heck even before this pizza owner got the place, there used to be another pizza place at the same store and everyone knew him too, plus he owns the building. He retired from making food to making trips, plus owning the build itself. Never asked for any special treatment.
The “public land” (restaurant squatter)- I saw this a few times at a resort I once worked for. I guarantee he was testing the boundaries. He would have tried a few more times and brought another person, eventually bringing someone he needed to impress -without spending any real $. It might’ve been a straight up con or just a date, but ha was definitely seeing what he could get away with.
I've only used the "I know the owner routine once". I ordered my food through a delivery service & only 1/2 of my dessert order arrived. I called the delivery service & asked for a partial refund but they gave me a full refund instead. I told the delivery service person, "I know the owner & I want to pay him for what he sent me. I only want a partial refund. Please do as I ask." The delivery service person reversed the full refund & gave me the partial refund instead.
@@ministeredeschosesanepasmo1603 not a restaurant in my case, but I do know the owner of a local cards and comics shop, known her since I was in middle school and I will never use that line to try and get a deal on anything because 1: that place is too important to everyone who visits to try that kind of game, 2 (and most importantly in my opinion): I guarantee she'd be disappointed in anyone trying that line in her store, and 3: I don't ever want to try that line anywhere, using it just makes you an asshole
I live in a town about a good 30k people where practically people know me or my family member. There are places in the mall that knows us, especially this Chinese food stand. I'll get in line and they know immediately what I want and get it ready before I pay.
I have done that with my local IT place. The owner is a long time friend and often WAY undercharges for his time. I've told him to charge me more a few times because I want him to stay in business. Real people who 'know the owner' tend to be the ones less likely to ask for discounts.
The owner of the hotel clearly started in the kitchen and worked his way up. Now he gets to live the dream of yelling at entitled guests in his own establishment ❤😂
Story 3: You have to be really bold to try to scam the same store multiple times, especially after they know what you did. Or stupid to be using the same credit card each time. Well, at least OP's store was willing to actually throw him out
Actually, OP has enough evidence to prove that there is credit card fraud happening. OP should have IMMEDIATELY reported it to police the moment he discovered the charge back from the previous year. One thing that people dont realize is when it comes to any crime that you commit that has a statute of limitations on that the timer restarts if you commit the same crime again, even if that was not in the same place. So you can bet that they had done it elsewhere and all the detectives will do is look to see if any charge backs happened elsewhere. Oh, and its not only something state PDs look into, it's the FBI that also looks into such white collar crimes. Also, the credit card company in that story are stupid as hell for not noticing the charge back from the same retailer from the previous year. As to that off-duty officer part, if OP had explained to him the whole situation, did that include the fraud that happened because that was a collar the cop wouldnt have wanted to miss out on. Something else also, since a chargeback has happened which has been proven to have been fraudulent when it comes to something like fireworks the ATF could also be brought in since its theft of an explosive device.
@@Kylel0519 that's a reason to pursue this line of action. Like, with a wide smile 'wow! What a coincidence! I know him too! Great guy!'. And then you pull out some random aneddote.
Because sometimes the staff don't know the owner, only the director or the manager. I've worked in a restaurant where the owner was living hundred of km away. He just invested in a business, appointed someone to run it for him and as long as it made a fair benefit he didn't bother.
"Oh, you know the owner personally? Great! I'll pop in the back and tell him that his last friend that ghosted him finally came back to return the 10 grand he borrowed! He never stopped thinking you'd come back!"
I agree for the second guy. They should have called the police, as he is trespassing on private property. He had his own food and drink and said the food of the restaurant isn't worthy of him, so he is trespassing.
Story one.... AH: "What would the owner think?" Me: "I'd think you are a complete Richard Head!" 😅 Story two..... Not eating our food or drinking our drinks!? Chews out our employee!? The bum gets duckwalked OUT THE DOOR! 😡 Cops called if necessary. 😮
For many years I worked as a baker in a cafe located in the public library in our city. The library owned the facility but did not operate it, the space was leased by my boss who operated it as a private business. Sometimes library patrons would try and bring in their own fast food and sit down to use our space. Kids from the highschool came in and used packets of sugar and lemon juice to make themselves a drink. As soon as we would see it we asked them to leave. Sometimes parents in the middle of giving McNuggets to their kids would get upset, but usually they left without yelling. I do remember one gal though, yelling "This library h as too many rules!" and she got really mad when we told her that technically this wasn't the library. And I'd like to edit and add a fireworks story, but not an I know the owner story, just a nice one. One 4th of July I went to a small fireworks tent that two young people seemed to be operating. They had music playing but not the usual sort, it was baroque classical. I joked and said "You should be playing Handel's 'Music for the Royal Fireworks'" and the young woman kind of made an okay gesture with her hand, reached down and fiddled with some control, and that music came on! I bought a lot there.
See I never get this "I know the owner" Crap, cuz I've been someone who knows the owner multiple times, I don't ask for any of this shit or cause a scene. The servers KNOW ME, so the moment I come in they go tell the owner "Hey your friend just came in!" And the owner comes over and chats, I don't ask for anything, I'm just happy to chat with my friend and eat some food. Any extra stuff that comes with that is just icing on the cake.
Well honestly, I also know someone who's an owner and I also work at the same place as the owner. THAT'S MY BIG BROTHER.. and people always complain to him about how I treat people when I have like 3-4 customers at once and I get stressed so it's not really my fault if I run around like a race car. Even my brother knows me with anxiety and speed so obviously he doesn't care that I can come off rude if people are just telling me to "DO MY JOB" I am already HERE! I don't need more shit..
Story 2 - I hope that they put up a photo of that jerk with the words ‘PERMANENTLY BANNED’ on it with big red letter and told the staff to call the police if he dares to try that again.
Story 1 - I used to work in restaurants, one being a local pizza shop. And I HATED IT when customers come in when it’s 10-20 minutes to closing time and order food. If they ordered sandwiches and fries then it wouldn’t be a problem but no they would order large Pizzas which take 20 to 25 minutes make and cook. But Luckily my boss was there the last time and told them that we weren’t doing that anymore.
For all the servers out there: here's your out for anyone claiming to know the owner. "I'm sorry, but while I would love to honor your request, I don't have the authority to authorize overtime for myself. I would need a clear authorization from one of my superiors to do anything outside our posted business hours, to avoid personal liability and potentially the loss of my job. So, may I ask again that you prepare to leave, as our restaurant will be closing now?"
Story 1 - This is the kind of story that I would’ve loved to have seen with my own eyes. Seeing an entitled jerk being a jerk then boasting that ‘He knows the owner’ when he doesn’t, then realize that he WAS talking to THE owner and have it all blowup in his face.😂😂😂😂
People who actually do know the owner of a business typically don’t use that to scare employees. Like I know the owner of a hair salon and spa because I dated her son in high school and I occasionally get my hair done there or get a spa package for myself from there but not once have I mentioned even causally that I know her. Plus I haven’t seen her in many many years as I graduated high school in 2009 and me and my ex broke up in 2008. The only reason I even go there from time to time is because they are the only spa I know of in my area.
If I owned a business and someone told me they know the owner and I'll be fired, I would pull the compact mirror from my purse, look into it and say "Am I fired? No? Good, thanks."
Story 1: A perfect retribution by shaming the customer and popping the balloons to their entitlement (read: hubris). Story 2: Until you start paying the bills and taxes on the building buddy, IT'S NOT YOUR LAND! Story 3: Here's hoping this [Redacted] [Redacted] was arrested. Story 4: Another wonderful response from a guy just doing legit business to a relentless self-interested opportunist. Story 5: Wow, double down on the lying. I wouldn't want a dishonest sort in/near any place or thing I owned, and if they really want to push the matter they can get the a-hole tax, and an official contract to do business with all the limitations and conditions listed out. Story 6: What a nice thing to do with your time. I'd love to do that by the time I get to retirement.
Other customer: I know the owner. Me (in my best stage voice): Hey, bud. I didn't know you were here tonight. [to server] Call the special number. This person gets the "special" (meal, etc.). ;) OC: [duck face] Really?! Me: Yeah. The special CTP meal. It is reserved for customers such as you. :| OC: Oh wow. That would be amazing. Thank you. Me: [to the server] You called the police?
I knew a guy years ago who dressed down a lot compared to his almost 9 digit bank account and a car salesman made the mistake of assuming he could not afford the vehicle, my friend just looked at him and said... son I could buy a 1000 of these and not put a dent in my wallet, now let's have a talk with your manager. Salesman looked at me an I just shook my head yes. I would have loved to been a fly on wall for that ummm discussion ROFL 🤣 a.k.a. ARSE CHEWING.
The owner of the casino I work at owns 3 Casinos and literally half the Wendy's in our state. Never seen the man dress up beyond slacks/khakis and a polo shirt.
When you're actually rich, you don't need a tawdry display of wealth. Only the upper-middle-class who are continually struggling to pay off their debts do that, in the hopes that people will think that they're rich and treat them as such.
Last story ("homeless" owner) - That does sound like a great game to play! I don't own any restaurants or hotels, but I can easily picture myself, as a regular guest who typically gets on well with the staff (you may be surprised what a smile and manners can do for customer service!), having a little fun with a Karen like that. "Hey Jess, everything ok here?" (wink at the employee, then proceed to tell off entitled jerk for harassing "my" staff.) Yeah... I think if I ever encounter that situation, that's exactly what I'll do!
Happy Friday, everyone! Hey, the week might have been rough. Take a moment to breathe, get some water, and enjoy a quiet spot for a few. It's always darkest before the dawn, and it can't rain every day.
Hey, I really appreciate that, internet stranger! I hope you take some time for yourself this weekend if you can, and spend some time relaxing and recuperating! Have a great weekend, fellow wonderful, beautiful, friend.
Story 5: If you come after the time of closing, then it's closed. That's just how it works. You can't just expect service after the time that it is available
Oh my God I just thought of a fun way to tease my cashier friend. " I DON'T KNOW THE OWNER! I DEMAND TO PAY FULL PRICE!" Wouldn't that just freak them out and confuse them?😂😂😂
Story 2 (picnic guy) - I've been in the situation multiple times where 2-3 fast food places are right next to each other, and people in my group have different preferences. I honestly felt a little guilty taking my food from Place A to sit with my friend, who ordered from Place B. But THIS GUY... He doesn't even have THAT excuse! Crazy entitled prick, that one.
So for story 2 I wouldn't have let him leave. Soon as he refused to leave I would have handed him a bill for entire special event areas cost. Charging him every fee under the sun and then if he refused to pay, I would tell him we have multiple witnesses, cameras stating he was using a facility that he knew was for events, so that's what he's paying for. Lets see him do that mess again after paying a 6 or 7k bill for all the *Fees* of an event.
If my dad owned a business, and this scenario happened, his "good mood" response would be, "I don't know those f*ckers!" In a mock Southern accent he usually uses when imitating my grandmother; she's from Alabama. On another note, my favorite will always be that Karen who claimed to be the owner's mother, only to find out his mother had been dead for six years.
“We biked from (city 5 miles away) in this heat” as someone who regularly bikes in 100+ degree heat, i always double check a place is open before leaving the house
As someone who actually does know the owner of many local restaurants, I would never flaunt it like that. It would be pointless and rude, as usually it's either the owner themselves serving me (they usually serve everyone personally) or the regular employees recognize me by sight as someone who is friends with the owner. So I can almost promise you, barring very specific circumstances, anyone who actually does know the owner would never state it aloud.
STORY #1 I.M.O. OP handled that situation perfectly and in the proper manner that should be used for all a$$holes who try to use the I know the owner routine/ STORY #2 in all honesty I would have just called the cops on his entitled ass and let them deal with him but it also sounds like the management of the restaurant OP works for might want to look into a locking door so that no one can just walk up there they have to be a customer of the restaurant first/ STORY #3 I myself would have put cameras above the registers and then sent the video to the credit card company and told them as you can see in the video NO CASH exchanged hands he put the entire amount on his credit card and told sounds like you need to go after him for fraud because every one of his chargebacks has been fraudulent from the very first time and also I want my f_ _king money back/ STORY #4 sounds to me like OP's friend really knows how to handle a$$hole customers he must deal with them on a daily basis as well/ STORY #5 when the entitled person said we came all the way from blank can't you just seat us it's barely past two I myself would have said well I don't give two shits and one f_ _k about where you came from and what part of we CLOSE AT TWO do you NOT understand are you that much of a massive moron and then when the entitled person said I know the owner how would he feel about how we are being treated right now I would have said probably the same f_ _king way I do HE WOULD NOT GIVE A DAMN HOW YOU ARE BEING TREATED RIGHT NOW but if you know the owner call him and get him to come up here and talk with me and me alone other than that F_ _K OFF WE ARE CLOSED/ STORY #6 now that sounds like a cool ass boss as well as an owner who likes to keep up with what is happening in his own establishment and by looking like a travel guest no one is the wiser
Lol, I knew they didn't bike there! As one of the psychos that Would bike in inappropriate outfits (well, that was 10 years ago and Not in the heat) once you're willing to do That, you don't tend to have a Karen attitude. They just don't mesh. As far as I've seen, Karens don't want to sweat in anything other than lycra, or sweats with something written on the ass😅.
Those local fireworks places really do hook you up if you spend a lot and interact well with the employees. The first year I made an enormous purchase from my now favorite store, they practically doubled what I shopped for. This is one of those places where the owner goes out to the Chinese distributor to research new stuff, so every year goes harder than the last.
I worked at a place once where the staff would have sent out 2 line cooks. We would have tossed his picnic basket and wine over the edge and told him, "Next? Or do you prefer to walk?"
story 2 : oh, im sure your “friend” the owner would love that you being his “friend” is badmouthing his food and disrespecting his staff and rules . Quite the “friendly” fella
the first fireworks story. If I were the owner, and the guy was habitually scamming him by disputing claims. I would take all of my documents and file a civil lawsuit against him. I would ALSO get the police/FBI involved and make a criminal case out of it as well. If he's doing it to fireworks owner, then he's doing it to someone else, too. The guy's a criminal and should be in jail.
Story 1: And I strongly suspect that LIS and LIB didn't let Margaritta live that down anytime soon. And if I were either of them and went out with him again and he started getting obnoxious, I'd be sure to remind him of it. Story 2: I'd get that side exit rigged to only open from the inside (per fire code) so it still works as an exit but doesn't allow people inside. I'd have also called the police and had him trespassed so he'd know just how "public" that space wasn't. Story 3: Depending on where this took place, he might actually have to sign his name to a document stating the legal limitations on his use of certain types of fireworks. I'd make sure that his name (and hopefully a photo of him) are on display for all your cashiers at all of your locations for the foreseeable future. And be sure to check the names on all credit/debit cards in the future. Story 4: Right at the point the guy says he doesn't like the stuff we have and he can get a better deal on prices "down the road", I'd tell him I'm sorry to hear that, but he's welcome to go to wherever it is that has better stuff and better prices. Bye now. But I absolutely LOVE Steven's response too! Story 5: The one time my wife and I accidentally went into a restaurant minutes before closing (we thought it closed an hour later) we were extremely embarrassed and offered to leave. They insisted it was okay and could stay. We made sure to tip extra well that night. Last story: Reminds me of some stories I've heard about Sam Walton (the founder of Walmart). He often dressed as an old farmer in bib overalls, work boots and a work shirt and hat. He usually only dressed up for meetings. He drove an older model pickup truck that didn't look like nothing much. He once went into one of his stores, going up to the jewelry counter, planning on getting something as a gift for someone. The jewelry associate refused to serve him as he "wasn't the kind of people" who belonged there. Needless to say, he fired her on the spot.
Story 3: I soooooo wish someone would call ‘I know the owner!’ on my place. We don’t HAVE an owner, just a lovely corporation based in another state. Which just so happens to be a national company. Like BIG big. And best of all? We are a third party service, ie we work AT the location but not FOR it. Barking up the wrong tree much? Yes, most definitely yes. 😂
Story 2: call the police. Get him charged with trespassing and theft of services/defrauding an innkeeper. Once those handcuffs come out, most will change their tune in a smoking hurry. 😅
Story 2: Upon that third confrontation I would have called the police and had him arrested & trespassed permanently. There would be no need for any further contact. Story 3: Another option is to send the credit card company a copy of the security video showing his entire transaction and the fact that he did not use any cash during it.
Story 3: I worked at an online website that had to frequently deal with chargebacks, and a lot of them were fake chargebacks from customers who know how easy it is. I overheard some laughing and was told about the call they just had where the customer was on a conference call with the bank and our company for the dispute. The customer actually said "So can I keep what I bought?" and the bank hung up on him. It was our policy, which was pretty common among websites, to permanently blacklist the credit card number of anyone doing a chargeback.
When I was a teenager I worked at my dad’s shop (we sold old car parts, specializing in finding the niche chrome parts that are really hard to find). When people pulled that card with me I’d act visibly uncomfortable “oh, that’s uh, you? I see. He called earlier, Here’s your order… Yee Haw…” and then pull out various strange items I kept behind the counter for them. A copy of 50 shades of grey, a ball gag, a big bottle I wrote “weed lube” on, handcuffs, shit like that. Whatever gag I felt like using that day. Happened way too often, they always left and didn’t come back
Bringing a basket of food and wine into a restaurant... I'd definitely make him pay for corkage and a-hole tax. No one gets out of there alive (without paying a-hole tax) after messing up any of my servers. That's definitely... a harassment case.
One thing everyone should know, there is kind of a war between kitchen ans service in a restaurant. We shout, we prank, we fight, but don't you dare be rude or shout to our precious plate taxis... and if they start crying you better run...
Some of my mom old friend have their own stores, and when she goes to buy something, they offer her a discount and...she rejects it because , she is her friend she want to support their business by paying the full amount. That is a good friend of a store owner.
Story 2: The guy is not delusional about the restaurant being "public land". He knew perfectly well that this was private property. Proof is that, when the situation escalated to a manager, he switched his tune and pretended to know the owner. Owner means private property, so he was under no illusion that this was "public land". He was just a regular entitled intruder. He should have been trespassed the minute he started his BS and verbal abuse.
I am the COO of a smallish chain of around 15 locations. Both the CEO (franchise owner) and I had a private location (where we were basically the franchisee too) and a location together and the amount of times the two of us got the “I know the owner” at that one location was completely mind boggling.
I am quite short and have a babyface. So yeah, i often get mistaken as aminor too. I actually love that. Better then when they think you're much older then you actually are.
It happened to my housemate-she has been mistaken by a school security guard for one of its students when she was walking past that school. It took her showing her age of majority card to settle that business. She may be a late 30-something, but she can still pull off the 20-something look.
A good credit card company will notice a large number of charge backs. Since they have to do an investigation to determine who's telling the truth which costs money.
Story 3, I have a similar story, I worked at an ice skate rental shop that also did sharpening for the public, all of our skates have a 5 digit number painted on the toe. To rent skates all you needed to do was pay the rental and leave us your shoes, not the greatest system but it worked fairly well with very few thefts, one night as we are closing we notice a really ragged pair of shoes in a skate slot, so we suspected that someone was trying to steal a pair of skates, sure enough 3 days later we still had the shoes but not our skates. fast forward a year I am working the counter and a young woman brings in a pair of skates to be sharpened, I knew these were our skates due to the number painted on the toe, I told the woman that we would not be sharpening them and if she was smart she would leave before the police got there. We never saw her again.
im a bit shocked that saying you know the owner to get it your way is a thing.. what is wrong with people? i loved all the karma they got but the last story kinda was the best imo.. ^^ if i was the owner of a store or something i'd do it exactly as the owner in the last story.. best job ever xD
With most point of sale systems you can pre-program discounts and other things into it. So you could actually make a 10% surcharge and call it "knows the owner boost" and apply it anytime someone tries to claim they know the owner. If they look at the receipt and aren't paying attention it'll look like they got a 10% discount depending on how the receipt is laid out and itemized. But in reality they got a 10% upcharge added on to the account.
My husband used to frequent a restaurant for lunch. The manager and assistant manager worked at my husband’s store but quit to work full time at the restaurant. They also introduced him to the owner who we ended up becoming friends with. Because my husband had a time crunch owner allowed him to sit in an employee part of the restaurant to get faster service. One day he’s sitting there eating his lunch when a busser tells him to leave. My husband specifically mentions owner, manager and assistant manager by name. The busser doesn’t believe him. Luckily all 3 were watching the scene unfold and told the busser my husband’s a friend and they gave him permission. If you claim you know the higher ups, better produce their names. My husband’s parents used to run a motorcycle shop that his grandparents owned. Grandma 50%, Grandpa 50%. Grandma was more front than grandpa. Several times one would claim that they just bought the place. Classic grandma response. “So my husband sold you his 50% but he didn’t sell you my 50% so that means you are just a silent partner.” The funny part was when people still insisted they bought the place.
Our franchise owners have given all their stores explicit instructions concerning people claiming to know the owners to get special privileges. We have the pictures/names of the few (currently 6) people that have those privileges, and the list is updated whenever there's a change. If it's not someone on the list, we're to call the police/sheriff (depending on location), then inform the individual(s): "Sir/Madam, the police/sheriff has already been called. You have until they arrive to leave our property." If they're still on the property when the LEO arrives, they get arrested. NO EXCEPTIONS !!!
Story three: wouldve sat there and went one step closer (and I'm about to break) where I wouldve called the card service and tell them someone tried using the guys card falsely to shut the card down.
When I used to own a pub people always said they knew the owner and used the name of the pub but it was a made up name and I always had fun embarrassing them unless they were very cute ladies I would make a joke and see if they were at least embarrassed. I got quite a few dates that way.
Story 2: A restaurant’s dining room is “public American land”? Is this some kind of Sovereign Citizen BS?
That's what I was thinking. That sounded a lot like the BS that a lot of Sovereign Citizens spew on a regular basis.
No, nothing like that. People think that because you can simply walk into a place, such as a supermarket, fast food or normal restaurant, and even hotels/motels and even the common areas of such, that it's public space and ignore the fact that a business is private property. Honestly they gave him too many chances to remove himself. Also, they could have billed that guy for bringing the alcohol and food onto the premises. Liquor licenses allow that corkage fee when it comes to such that isnt supplied by the licensed premises, it's why you see such charges sometimes on menus, usually its associated with the waiters doing the task and not yourself but you still pay for it even if you dont do so. Same goes with food, I have seen it added onto menus in a few places at the bottom alongside the costs for corkage, one place had it "Outside food without permission. $50" which to me meant that you could bring outside food as long as you asked to be allowed to.
Could be straight up entitlement. There's a disturbing number of people in the country that don't or wont seem to understand that businesses are not public property and that just because someone can get somewhere doesnt mean they are allowed to be there.
How much would you bet that this person would absolutely freak out if someone took one step onto HIS property without permission? You protect your property from trespassers, and the restaurant owner is perfectly justified to do the same.
I am not eating, I am consuming! Your rules don't apply to me!
I love it when Karens basically play verbal Russian Roulette with the whole, “I know the owner”, thing. LOL 😂😅
For real, then watch their humiliation.
🙂↕️
And the rare occasion where the Entitled Karen does know the owner, it doesn't work well for her. 😅
if a Karen said that to me. i would say "He will tell you same thing I am."
@@theauthor8263Any sort of sane owner will back their staff. Those who dont back their staff tends to become ex-owners.
Story 1: I would’ve been so embarrassed if that was my friend. I don’t think I would take him anywhere anymore
Hehehe.... I wouldn't have such a stupid "friend". I have standards. 😅
A person who pulls that shouldn't have friends
I know the owner of a pie and sandwich shop, I have known her for about twenty years, and I would never ask for a discount as she has to make a living from her business. She has occasionally given me a discount, especially when I took my elderly mum with me, mum often got her coffee for free. She does, on occasion, sell any extra stock cheaper, if she's getting ready to close and there are a few items left, which is very rare, as her pies and pasties are amazing and she has, on occasion, run out of products (due to way more customers than usual), if it's a while before she closes, she will bake some more of the very popular pies. She will even sell some of her products to some elderly people who want to cook them later at home, at a discount. These people are running a business not a charity.
We have a saying in my language which transliterates to if a horse befriends the grass/ hay what will it eat? What it translates to is that you can't give importance to sentiment or relationships in business . You can't do charity in a business.
14:11
I don't normally pick on mispronunciations but "blew a CASKET" made me laugh so much...
Yup it made me blow a "casket" too!
@@RookwingsKirk my brain was like coffin??
Thing is if you really know the owner you don’t have to say anything, the owner will tell the staff your VIP. No one who actually really is friends with the owner will play that card. They don’t need to. I already know.
12yrs of bar management here. And 25ish yrs in restaurants.
Yes, yes!
So true! Whenever I would visit a small family restaurant in my area after work; closed due to covid; After a few weeks, the staff and the owner knew my drink order and 1 of 3 items that I would order. THAT is knowing The Owner.
I live in a town where there's a pizza place where everyone knows the owner since he's always there and no one gets special treatment, except some babies/kids. Heck even before this pizza owner got the place, there used to be another pizza place at the same store and everyone knew him too, plus he owns the building. He retired from making food to making trips, plus owning the build itself. Never asked for any special treatment.
I hope Margarita paid his bill.😮
The “public land” (restaurant squatter)- I saw this a few times at a resort I once worked for. I guarantee he was testing the boundaries. He would have tried a few more times and brought another person, eventually bringing someone he needed to impress -without spending any real $. It might’ve been a straight up con or just a date, but ha was definitely seeing what he could get away with.
Doesn't help that it's based on Sovereign Citizen nonsense, either.
When people say, “I know the owner “, I always feel like saying, “So do I”.
Karen: But I am special, and I should get what I want, when I want it. Now do what I say Darkfluff I know the owner of the channel
Yes Karen, you ARE Special...
A Special kind of Entitled Stupid...
😄😁😆😅😂🤣
I've only used the "I know the owner routine once".
I ordered my food through a delivery service & only 1/2 of my dessert order arrived. I called the delivery service & asked for a partial refund but they gave me a full refund instead. I told the delivery service person, "I know the owner & I want to pay him for what he sent me. I only want a partial refund. Please do as I ask." The delivery service person reversed the full refund & gave me the partial refund instead.
The exception that confirms the rule... Justified in your case.
@@ministeredeschosesanepasmo1603 not a restaurant in my case, but I do know the owner of a local cards and comics shop, known her since I was in middle school and I will never use that line to try and get a deal on anything because 1: that place is too important to everyone who visits to try that kind of game, 2 (and most importantly in my opinion): I guarantee she'd be disappointed in anyone trying that line in her store, and 3: I don't ever want to try that line anywhere, using it just makes you an asshole
I live in a town about a good 30k people where practically people know me or my family member. There are places in the mall that knows us, especially this Chinese food stand. I'll get in line and they know immediately what I want and get it ready before I pay.
I have done that with my local IT place. The owner is a long time friend and often WAY undercharges for his time. I've told him to charge me more a few times because I want him to stay in business. Real people who 'know the owner' tend to be the ones less likely to ask for discounts.
The owner of the hotel clearly started in the kitchen and worked his way up. Now he gets to live the dream of yelling at entitled guests in his own establishment ❤😂
Story 3: You have to be really bold to try to scam the same store multiple times, especially after they know what you did. Or stupid to be using the same credit card each time.
Well, at least OP's store was willing to actually throw him out
Actually, OP has enough evidence to prove that there is credit card fraud happening. OP should have IMMEDIATELY reported it to police the moment he discovered the charge back from the previous year. One thing that people dont realize is when it comes to any crime that you commit that has a statute of limitations on that the timer restarts if you commit the same crime again, even if that was not in the same place. So you can bet that they had done it elsewhere and all the detectives will do is look to see if any charge backs happened elsewhere. Oh, and its not only something state PDs look into, it's the FBI that also looks into such white collar crimes.
Also, the credit card company in that story are stupid as hell for not noticing the charge back from the same retailer from the previous year.
As to that off-duty officer part, if OP had explained to him the whole situation, did that include the fraud that happened because that was a collar the cop wouldnt have wanted to miss out on.
Something else also, since a chargeback has happened which has been proven to have been fraudulent when it comes to something like fireworks the ATF could also be brought in since its theft of an explosive device.
To be fair they did get away the the scam twice and had no true negative repercussions so whatever they are doing must be working
I always wondered: why when a costumer says `i know the owner` emploees don't replie 'yes, we know him too'
Probably because it wouldn’t defuse the situation and would only make the situation worse for all parties
@@Kylel0519 that's a reason to pursue this line of action. Like, with a wide smile 'wow! What a coincidence! I know him too! Great guy!'. And then you pull out some random aneddote.
Because sometimes the staff don't know the owner, only the director or the manager. I've worked in a restaurant where the owner was living hundred of km away. He just invested in a business, appointed someone to run it for him and as long as it made a fair benefit he didn't bother.
A costumer makes costumes
"Oh, you know the owner personally? Great! I'll pop in the back and tell him that his last friend that ghosted him finally came back to return the 10 grand he borrowed! He never stopped thinking you'd come back!"
I agree for the second guy. They should have called the police, as he is trespassing on private property. He had his own food and drink and said the food of the restaurant isn't worthy of him, so he is trespassing.
Story one.... AH: "What would the owner think?"
Me: "I'd think you are a complete Richard Head!" 😅
Story two..... Not eating our food or drinking our drinks!? Chews out our employee!? The bum gets duckwalked OUT THE DOOR! 😡 Cops called if necessary. 😮
Story 2: Present the bill for "reserving" the special patio. He'd have left a lot sooner.
For many years I worked as a baker in a cafe located in the public library in our city. The library owned the facility but did not operate it, the space was leased by my boss who operated it as a private business. Sometimes library patrons would try and bring in their own fast food and sit down to use our space. Kids from the highschool came in and used packets of sugar and lemon juice to make themselves a drink. As soon as we would see it we asked them to leave. Sometimes parents in the middle of giving McNuggets to their kids would get upset, but usually they left without yelling. I do remember one gal though, yelling "This library h as too many rules!" and she got really mad when we told her that technically this wasn't the library.
And I'd like to edit and add a fireworks story, but not an I know the owner story, just a nice one. One 4th of July I went to a small fireworks tent that two young people seemed to be operating. They had music playing but not the usual sort, it was baroque classical. I joked and said "You should be playing Handel's 'Music for the Royal Fireworks'" and the young woman kind of made an okay gesture with her hand, reached down and fiddled with some control, and that music came on! I bought a lot there.
See I never get this "I know the owner" Crap, cuz I've been someone who knows the owner multiple times, I don't ask for any of this shit or cause a scene. The servers KNOW ME, so the moment I come in they go tell the owner "Hey your friend just came in!" And the owner comes over and chats, I don't ask for anything, I'm just happy to chat with my friend and eat some food. Any extra stuff that comes with that is just icing on the cake.
Well honestly, I also know someone who's an owner and I also work at the same place as the owner.
THAT'S MY BIG BROTHER.. and people always complain to him about how I treat people when I have like 3-4 customers at once and I get stressed so it's not really my fault if I run around like a race car. Even my brother knows me with anxiety and speed so obviously he doesn't care that I can come off rude if people are just telling me to "DO MY JOB"
I am already HERE! I don't need more shit..
@@Theonly_z_Official See that too! I don't want to bother the person if they're busy!
Story 2 - I hope that they put up a photo of that jerk with the words ‘PERMANENTLY BANNED’ on it with big red letter and told the staff to call the police if he dares to try that again.
Put his picture on the wall of shame!
Story 1 - I used to work in restaurants, one being a local pizza shop. And I HATED IT when customers come in when it’s 10-20 minutes to closing time and order food. If they ordered sandwiches and fries then it wouldn’t be a problem but no they would order large Pizzas which take 20 to 25 minutes make and cook. But Luckily my boss was there the last time and told them that we weren’t doing that anymore.
For all the servers out there: here's your out for anyone claiming to know the owner.
"I'm sorry, but while I would love to honor your request, I don't have the authority to authorize overtime for myself. I would need a clear authorization from one of my superiors to do anything outside our posted business hours, to avoid personal liability and potentially the loss of my job. So, may I ask again that you prepare to leave, as our restaurant will be closing now?"
My fireworks tent is unlike any you ever seen...
Describes it as every fireworks tent I've seen
Story 1 - This is the kind of story that I would’ve loved to have seen with my own eyes. Seeing an entitled jerk being a jerk then boasting that ‘He knows the owner’ when he doesn’t, then realize that he WAS talking to THE owner and have it all blowup in his face.😂😂😂😂
People who actually do know the owner of a business typically don’t use that to scare employees. Like I know the owner of a hair salon and spa because I dated her son in high school and I occasionally get my hair done there or get a spa package for myself from there but not once have I mentioned even causally that I know her. Plus I haven’t seen her in many many years as I graduated high school in 2009 and me and my ex broke up in 2008. The only reason I even go there from time to time is because they are the only spa I know of in my area.
Except for some businesses that have crappy bosses and owners...
If I owned a business and someone told me they know the owner and I'll be fired, I would pull the compact mirror from my purse, look into it and say "Am I fired? No? Good, thanks."
I would go to the back, put on a pair of Groucho Glasses, and come back out doing a really bad Borat impression
@@Deathnotefan97 - That would be hilarious. I'd love to see it.
Karen: I came from [Location]!
Me: Irrelevant, we are Closed, COME BACK TOMORROW!!! [slams and locks door in Karen's face]...
😄😁😆😅😂🤣
The owner of a local restaurant walks around with a shirt that says really I know the owner too
The guy with the picnic basket made a boo-boo eh Yogi?
Oh ! This brings back so many memories.
“Pic-a-nic”. Little correction ;)
Never say I know the owner to an owner. Chances are, it’ll backfire and backfire hard.
Story 1: A perfect retribution by shaming the customer and popping the balloons to their entitlement (read: hubris).
Story 2: Until you start paying the bills and taxes on the building buddy, IT'S NOT YOUR LAND!
Story 3: Here's hoping this [Redacted] [Redacted] was arrested.
Story 4: Another wonderful response from a guy just doing legit business to a relentless self-interested opportunist.
Story 5: Wow, double down on the lying. I wouldn't want a dishonest sort in/near any place or thing I owned, and if they really want to push the matter they can get the a-hole tax, and an official contract to do business with all the limitations and conditions listed out.
Story 6: What a nice thing to do with your time. I'd love to do that by the time I get to retirement.
Other customer: I know the owner.
Me (in my best stage voice): Hey, bud. I didn't know you were here tonight. [to server] Call the special number. This person gets the "special" (meal, etc.). ;)
OC: [duck face] Really?!
Me: Yeah. The special CTP meal. It is reserved for customers such as you. :|
OC: Oh wow. That would be amazing. Thank you.
Me: [to the server] You called the police?
I knew a guy years ago who dressed down a lot compared to his almost 9 digit bank account and a car salesman made the mistake of assuming he could not afford the vehicle, my friend just looked at him and said... son I could buy a 1000 of these and not put a dent in my wallet, now let's have a talk with your manager. Salesman looked at me an I just shook my head yes. I would have loved to been a fly on wall for that ummm discussion ROFL 🤣 a.k.a. ARSE CHEWING.
The owner of the casino I work at owns 3 Casinos and literally half the Wendy's in our state. Never seen the man dress up beyond slacks/khakis and a polo shirt.
When you're actually rich, you don't need a tawdry display of wealth. Only the upper-middle-class who are continually struggling to pay off their debts do that, in the hopes that people will think that they're rich and treat them as such.
Last story ("homeless" owner) - That does sound like a great game to play! I don't own any restaurants or hotels, but I can easily picture myself, as a regular guest who typically gets on well with the staff (you may be surprised what a smile and manners can do for customer service!), having a little fun with a Karen like that.
"Hey Jess, everything ok here?" (wink at the employee, then proceed to tell off entitled jerk for harassing "my" staff.)
Yeah... I think if I ever encounter that situation, that's exactly what I'll do!
The fireworks one where Steve said the costumer was an A Hole was EPIC
I like it when they go "I know the owner" like that's supposed to alter reality. I'd be like "no way, me too".
That first one has strong "And Then Everybody Clapped" energy.
Happy Friday, everyone! Hey, the week might have been rough. Take a moment to breathe, get some water, and enjoy a quiet spot for a few. It's always darkest before the dawn, and it can't rain every day.
As a struggling college student, thank you so much for this message. I have had a very rough week. ❤😊
Hey, I really appreciate that, internet stranger! I hope you take some time for yourself this weekend if you can, and spend some time relaxing and recuperating! Have a great weekend, fellow wonderful, beautiful, friend.
@@onepieceisking5493 Keep at it! College can be really challenging, but I believe in you!
@@jacknoe4024 thank you so much 😭❤️
THANK YOU SO VERY MUCH FOR YOUR KIND WORDS! YOU TAKE CARE NOW! I HOPE YOU HAVE A GREAT WEEKEND! ❤❤❤
I really love how many stories you fit in...I enjoy the long ones occasionally, but I really prefer this format. Ty! ❤
Story 5: If you come after the time of closing, then it's closed. That's just how it works. You can't just expect service after the time that it is available
"The guy blew a casket"... Oof 🤦
Oh my God I just thought of a fun way to tease my cashier friend.
" I DON'T KNOW THE OWNER! I DEMAND TO PAY FULL PRICE!"
Wouldn't that just freak them out and confuse them?😂😂😂
Karen playing Russian Roulette that "I know the owner"... with a metaphorical fully loaded gun.
😂😂😂
Story 4: I'd have needed an ambulance I'd have gone down laughing so hard I hit something.
Awesoke last story. It does sound so fun and entertaining.
I love listening to these while do my job around my college campus.
Story 2 (picnic guy) - I've been in the situation multiple times where 2-3 fast food places are right next to each other, and people in my group have different preferences. I honestly felt a little guilty taking my food from Place A to sit with my friend, who ordered from Place B.
But THIS GUY... He doesn't even have THAT excuse! Crazy entitled prick, that one.
So for story 2 I wouldn't have let him leave. Soon as he refused to leave I would have handed him a bill for entire special event areas cost. Charging him every fee under the sun and then if he refused to pay, I would tell him we have multiple witnesses, cameras stating he was using a facility that he knew was for events, so that's what he's paying for. Lets see him do that mess again after paying a 6 or 7k bill for all the *Fees* of an event.
If my dad owned a business, and this scenario happened, his "good mood" response would be, "I don't know those f*ckers!" In a mock Southern accent he usually uses when imitating my grandmother; she's from Alabama.
On another note, my favorite will always be that Karen who claimed to be the owner's mother, only to find out his mother had been dead for six years.
18:49 I thought that OP would pretend Steve was the owner just to see the look on his face
*My hubby and I are big Pyros and know tons of firework stands. We would never do something like that to someone!*
Blew a casket? Not a gasket?
“We biked from (city 5 miles away) in this heat”
as someone who regularly bikes in 100+ degree heat, i always double check a place is open before leaving the house
As someone who actually does know the owner of many local restaurants, I would never flaunt it like that. It would be pointless and rude, as usually it's either the owner themselves serving me (they usually serve everyone personally) or the regular employees recognize me by sight as someone who is friends with the owner. So I can almost promise you, barring very specific circumstances, anyone who actually does know the owner would never state it aloud.
STORY #1 I.M.O. OP handled that situation perfectly and in the proper manner that should be used for all a$$holes who try to use the I know the owner routine/ STORY #2 in all honesty I would have just called the cops on his entitled ass and let them deal with him but it also sounds like the management of the restaurant OP works for might want to look into a locking door so that no one can just walk up there they have to be a customer of the restaurant first/ STORY #3 I myself would have put cameras above the registers and then sent the video to the credit card company and told them as you can see in the video NO CASH exchanged hands he put the entire amount on his credit card and told sounds like you need to go after him for fraud because every one of his chargebacks has been fraudulent from the very first time and also I want my f_ _king money back/ STORY #4 sounds to me like OP's friend really knows how to handle a$$hole customers he must deal with them on a daily basis as well/ STORY #5 when the entitled person said we came all the way from blank can't you just seat us it's barely past two I myself would have said well I don't give two shits and one f_ _k about where you came from and what part of we CLOSE AT TWO do you NOT understand are you that much of a massive moron and then when the entitled person said I know the owner how would he feel about how we are being treated right now I would have said probably the same f_ _king way I do HE WOULD NOT GIVE A DAMN HOW YOU ARE BEING TREATED RIGHT NOW but if you know the owner call him and get him to come up here and talk with me and me alone other than that F_ _K OFF WE ARE CLOSED/ STORY #6 now that sounds like a cool ass boss as well as an owner who likes to keep up with what is happening in his own establishment and by looking like a travel guest no one is the wiser
Lol, I knew they didn't bike there! As one of the psychos that Would bike in inappropriate outfits (well, that was 10 years ago and Not in the heat) once you're willing to do That, you don't tend to have a Karen attitude. They just don't mesh. As far as I've seen, Karens don't want to sweat in anything other than lycra, or sweats with something written on the ass😅.
6:16 OP should have invented some embarrassing things that Marg had done in high school
Those local fireworks places really do hook you up if you spend a lot and interact well with the employees. The first year I made an enormous purchase from my now favorite store, they practically doubled what I shopped for. This is one of those places where the owner goes out to the Chinese distributor to research new stuff, so every year goes harder than the last.
I worked at a place once where the staff would have sent out 2 line cooks.
We would have tossed his picnic basket and wine over the edge and told him, "Next? Or do you prefer to walk?"
story 2 : oh, im sure your “friend” the owner would love that you being his “friend” is badmouthing his food and disrespecting his staff and rules .
Quite the “friendly” fella
the first fireworks story. If I were the owner, and the guy was habitually scamming him by disputing claims. I would take all of my documents and file a civil lawsuit against him. I would ALSO get the police/FBI involved and make a criminal case out of it as well. If he's doing it to fireworks owner, then he's doing it to someone else, too. The guy's a criminal and should be in jail.
Yeah, this is why companies should have "I know the owner" policy. So workers have a way to handle em when owners isnt there.
Story 1: And I strongly suspect that LIS and LIB didn't let Margaritta live that down anytime soon. And if I were either of them and went out with him again and he started getting obnoxious, I'd be sure to remind him of it.
Story 2: I'd get that side exit rigged to only open from the inside (per fire code) so it still works as an exit but doesn't allow people inside. I'd have also called the police and had him trespassed so he'd know just how "public" that space wasn't.
Story 3: Depending on where this took place, he might actually have to sign his name to a document stating the legal limitations on his use of certain types of fireworks. I'd make sure that his name (and hopefully a photo of him) are on display for all your cashiers at all of your locations for the foreseeable future. And be sure to check the names on all credit/debit cards in the future.
Story 4: Right at the point the guy says he doesn't like the stuff we have and he can get a better deal on prices "down the road", I'd tell him I'm sorry to hear that, but he's welcome to go to wherever it is that has better stuff and better prices. Bye now. But I absolutely LOVE Steven's response too!
Story 5: The one time my wife and I accidentally went into a restaurant minutes before closing (we thought it closed an hour later) we were extremely embarrassed and offered to leave. They insisted it was okay and could stay. We made sure to tip extra well that night.
Last story: Reminds me of some stories I've heard about Sam Walton (the founder of Walmart). He often dressed as an old farmer in bib overalls, work boots and a work shirt and hat. He usually only dressed up for meetings. He drove an older model pickup truck that didn't look like nothing much. He once went into one of his stores, going up to the jewelry counter, planning on getting something as a gift for someone. The jewelry associate refused to serve him as he "wasn't the kind of people" who belonged there. Needless to say, he fired her on the spot.
Last story: The owner sounds like Markov from Fairy Tail. I love it!
Story 3: I soooooo wish someone would call ‘I know the owner!’ on my place. We don’t HAVE an owner, just a lovely corporation based in another state. Which just so happens to be a national company. Like BIG big. And best of all? We are a third party service, ie we work AT the location but not FOR it. Barking up the wrong tree much? Yes, most definitely yes. 😂
Story 2: You can leave peacefully via the stairs. Or you can be thrown over the balcony. But either way you are leaving. 10:23
Story 2: call the police. Get him charged with trespassing and theft of services/defrauding an innkeeper. Once those handcuffs come out, most will change their tune in a smoking hurry. 😅
Story 2: Upon that third confrontation I would have called the police and had him arrested & trespassed permanently. There would be no need for any further contact.
Story 3: Another option is to send the credit card company a copy of the security video showing his entire transaction and the fact that he did not use any cash during it.
I actually can’t remember the last time I watched one of this channel’s vids. Glad to be back. :)
My go to for an "I know the owner" is "so do I, he hired me."
We always allow alliteration already
😂😂😂
Story 2:
Should have called the police!!!
18:58 well yes, most people *want* that, just most people also know that’s not how it works 😂
Story 3: I worked at an online website that had to frequently deal with chargebacks, and a lot of them were fake chargebacks from customers who know how easy it is. I overheard some laughing and was told about the call they just had where the customer was on a conference call with the bank and our company for the dispute. The customer actually said "So can I keep what I bought?" and the bank hung up on him. It was our policy, which was pretty common among websites, to permanently blacklist the credit card number of anyone doing a chargeback.
Thank you again boys❤ be safe if youre in the path of the hurricane
When I was a teenager I worked at my dad’s shop (we sold old car parts, specializing in finding the niche chrome parts that are really hard to find). When people pulled that card with me I’d act visibly uncomfortable “oh, that’s uh, you? I see. He called earlier, Here’s your order… Yee Haw…” and then pull out various strange items I kept behind the counter for them. A copy of 50 shades of grey, a ball gag, a big bottle I wrote “weed lube” on, handcuffs, shit like that. Whatever gag I felt like using that day. Happened way too often, they always left and didn’t come back
I’m glad just CandyKitty is here. I chuckled out loud. She looked at me weirdly.
karens be like: ik the owner 😡
me: no you don't karen don't try to fool me with that card 😂
Story 3. But.....all his purchases were destroyed in a fire!
Story 6. Owner sounds like a retired Wiseguy.
Bringing a basket of food and wine into a restaurant... I'd definitely make him pay for corkage and a-hole tax.
No one gets out of there alive (without paying a-hole tax) after messing up any of my servers.
That's definitely... a harassment case.
One thing everyone should know, there is kind of a war between kitchen ans service in a restaurant.
We shout, we prank, we fight, but don't you dare be rude or shout to our precious plate taxis... and if they start crying you better run...
Some of my mom old friend have their own stores, and when she goes to buy something, they offer her a discount and...she rejects it because , she is her friend she want to support their business by paying the full amount. That is a good friend of a store owner.
6s after dropping. Lol. Was just opening YT an NF this was the first video😅
Story 4:"I can get a better deal down tge road."
Me:"Then go down the road "
Story 2: The guy is not delusional about the restaurant being "public land".
He knew perfectly well that this was private property.
Proof is that, when the situation escalated to a manager, he switched his tune and pretended to know the owner.
Owner means private property, so he was under no illusion that this was "public land".
He was just a regular entitled intruder. He should have been trespassed the minute he started his BS and verbal abuse.
I am the COO of a smallish chain of around 15 locations. Both the CEO (franchise owner) and I had a private location (where we were basically the franchisee too) and a location together and the amount of times the two of us got the “I know the owner” at that one location was completely mind boggling.
The young looking 31 year old may be glad of looking younger than his age when he's "up there" in years.
Story 2: Should have had bus staff clear his stuff because they are getting ready for a special event that reserved the area and go from there.
I am quite short and have a babyface. So yeah, i often get mistaken as aminor too. I actually love that. Better then when they think you're much older then you actually are.
It happened to my housemate-she has been mistaken by a school security guard for one of its students when she was walking past that school. It took her showing her age of majority card to settle that business. She may be a late 30-something, but she can still pull off the 20-something look.
A good credit card company will notice a large number of charge backs. Since they have to do an investigation to determine who's telling the truth which costs money.
Thanks 😊
Story 3, I have a similar story, I worked at an ice skate rental shop that also did sharpening for the public, all of our skates have a 5 digit number painted on the toe. To rent skates all you needed to do was pay the rental and leave us your shoes, not the greatest system but it worked fairly well with very few thefts, one night as we are closing we notice a really ragged pair of shoes in a skate slot, so we suspected that someone was trying to steal a pair of skates, sure enough 3 days later we still had the shoes but not our skates. fast forward a year I am working the counter and a young woman brings in a pair of skates to be sharpened, I knew these were our skates due to the number painted on the toe, I told the woman that we would not be sharpening them and if she was smart she would leave before the police got there. We never saw her again.
im a bit shocked that saying you know the owner to get it your way is a thing.. what is wrong with people? i loved all the karma they got but the last story kinda was the best imo.. ^^ if i was the owner of a store or something i'd do it exactly as the owner in the last story.. best job ever xD
Story #4 - a five mile bike ride is nothing unless you're talking about going over a mountain.
So disappointed they didn't call the cops on the 2nd story
With most point of sale systems you can pre-program discounts and other things into it. So you could actually make a 10% surcharge and call it "knows the owner boost" and apply it anytime someone tries to claim they know the owner. If they look at the receipt and aren't paying attention it'll look like they got a 10% discount depending on how the receipt is laid out and itemized. But in reality they got a 10% upcharge added on to the account.
My husband used to frequent a restaurant for lunch. The manager and assistant manager worked at my husband’s store but quit to work full time at the restaurant. They also introduced him to the owner who we ended up becoming friends with. Because my husband had a time crunch owner allowed him to sit in an employee part of the restaurant to get faster service. One day he’s sitting there eating his lunch when a busser tells him to leave. My husband specifically mentions owner, manager and assistant manager by name. The busser doesn’t believe him. Luckily all 3 were watching the scene unfold and told the busser my husband’s a friend and they gave him permission. If you claim you know the higher ups, better produce their names.
My husband’s parents used to run a motorcycle shop that his grandparents owned. Grandma 50%, Grandpa 50%. Grandma was more front than grandpa. Several times one would claim that they just bought the place. Classic grandma response. “So my husband sold you his 50% but he didn’t sell you my 50% so that means you are just a silent partner.” The funny part was when people still insisted they bought the place.
Our franchise owners have given all their stores explicit instructions concerning people claiming to know the owners to get special privileges.
We have the pictures/names of the few (currently 6) people that have those privileges, and the list is updated whenever there's a change.
If it's not someone on the list, we're to call the police/sheriff (depending on location), then inform the individual(s): "Sir/Madam, the police/sheriff has already been called. You have until they arrive to leave our property."
If they're still on the property when the LEO arrives, they get arrested.
NO EXCEPTIONS !!!
Story three: wouldve sat there and went one step closer (and I'm about to break) where I wouldve called the card service and tell them someone tried using the guys card falsely to shut the card down.
LOLOL!
When I used to own a pub people always said they knew the owner and used the name of the pub but it was a made up name and I always had fun embarrassing them unless they were very cute ladies I would make a joke and see if they were at least embarrassed. I got quite a few dates that way.