How to remove the Primary Account from Outlook

You cannot remove the original exchange account from your profile,

[@grantmurray7249]

This how to guide has been a lifesaver, as I've been stuck in a loop with this...many thanks, Carson!!

[@tilecleaningagents]

Thank you Carson, I was having problems trying to set my business email address as primary and after an hour of depressing research you've helped me find a quick solution!

[@anthonymomiroski2353]

Perfect. Liked the vid. No one else knew how to sort this from the 50 or so pages I saw. I was getting corporate prompts for my old company, and couldn't remove that and it started crashing outlook on start up. Even a full reinstall didn't sort. This cleaned up everything. You're my hero! Well done!

[@LarryPH]

Thank you 1000X. This was going to be a problem since I left my job today, so now I don't have to worry about it.

[@sherylrichardson8585]

Cannot thank you enough for this video... I had been stuck with a primary account for months that had an expired security certificate and every time I opened outlook for my merge mail accounts I would get a warning pop up.... Great work Carson! :-)

[@CarsonCloud]

Great to hear!

[@zarbilzerian]

Thank you so much bro. As IT I got stuck resolving that, I almost got embarrassed and on the verge of losing my job as IT support 🙏 thank you again.

[@bammortgage]

Thank you Carson for your help. I was struggling to remove a work email address that Outlook considered the "Primary Account" your directions were easy to follow and worked nicely.

[@JJ-902]

After about 10 hours of trying to figure it out myself I thank god and everything good on this planet that I found this video. The stress of this was too much. Thank you so much man, i can breathe easy now

[@goldenempiremortgage9113]

Great info man! Really appreciate it. Your pace and presentation was easy to follow.

[@arvzgarcia.agency]

Thanks, Carlson. You are very helpful. Some other Indian guys are confusing and complex. This is the really easy process of fix

[@MisJukebox]

God bless you man!! It was driving me crazy at work. Thank you! ☺️

[@brianc9036]

Thank You!!! This was way more complicated than it should have been to delete and former work account.

[@nathanmasak]

Great job, Carson. That was really helpful!

[@khadar_gadhere]

Thanks you so much this has helped me and saved my deadline - you are star!

[@ButterflySimmer]

Thank you SO much. I've decided to use outlook on my desktop but still had my school email address that has expired, as now I'm at university and I wanted to delete my old account, it worked well and now just have my university account. thank you

[@pinchbeck870]

Thank you so much!!! My works account was stuck in disconnected mode and could not get rid of it no matter how many times i deleted the account from settings and reinstalled office. you have sorted me out! nice one

[@weprojectinc1045]

Thanks, in our situation we did not have the Named user under profiles in registry location, so I ended up deleting all the Hex number folders in there, then it deleted the user on its own (probably still somewhere in there) without that persistent cannot delete primary account. Thanks a million for the direction!

[@lottemahn7323]

I had been struggling for an hour to get rid of my old school email. Thank you so much!

[@cian6835]

same lol

[@BeastofBrooklyn]

You're a legend mate. Thanks!

[@Luckisto]

Great video Carson, very helpful

[@cossyman010]

Many thanks Carson!!! Your video has helped solved my problem. Blessings bro

[@CarsonCloud]

Glad it helped

[@narendragavali5449]

THANK YOU...struggled a lot before dropping onto this video

[@Jacob-qg6jq]

Thank you for this video!!! I tried many other videos and methods and it didnt work until I found you! 🙏

[@kelofarrar]

EXACTLY WHAT I NEEDED, THANK YO SO MUCH!!!!!

[@rishiyaswanth]

Thank you very much. IT team in my company wasted my time without providing resolution. You are right on point.

[@robertrumfelt7843]

Fantastic! Thanks for posting this!

[@supriyopaul6721]

Thanks it helped me today to fix the issue of one of my valuable clients...👍😀

[@shawnaamit7103]

You're awesome..Thank you so much I really appreciate this, Helped sooooo MUCH!

[@calebmeador3055]

You’re the best man! Thank you!

[@miurajpgamer]

Love the vid
Outlook can be such a pain, thank you very much

[@keithmurphy9358]

Thanks, I had been trying to remove my account from my laptop to give to my son and couldn't figure it out at all, this did the trick.

[@iamclarice_c]

Thank you for this sir!!! Works 100%!!!

[@judicaelnoeltankoano5244]

Thank you for this content! Very helpful.

[@kyuhongyi5219]

Thank you so much!! I could FINALLY remove the primary and set up a new account!

[@Jufo]

Very good! i had problems removing an old account but this solved it!

[@TheSohrabkhaliq]

Thank you so much Carson. Highly appriciated

[@CarsonCloud]

Any time!

[@SM7SM7SM7]

Thank you for the simple explanation, I was getting really frustrated. Microsoft needs to revamp their software, it’s not user friendly

[@CarsonCloud]

Glad it helped!

[@digitalentertainment4120]

Perfect information Boss 🙏Thank you very much.

[@u-8743]

Very helpful, worked well, thanks!

[@shenaazhoosen8193]

My Man! thank you again. Saving me today again.

[@bigfathomosexual]

OML THANK YOU SO MUCH I WAS SO STUCK WITH THIS

[@Abdulcartech1]

thanks buddy

[@brosnan]

Legend, could not get my work account removed and this worked

[@hrmtsingh11]

You really helped me out thank you so much man...

[@CarsonCloud]

Glad I could help

[@jollipetbusinessaccount5340]

Actually a bloody genius!!

[@dustdreamer673]

still working on June 2022, got rid of my old work email. Thanks a lot sir!

[@HanaKamau]

Helped big time. Thank you!

[@CarsonCloud]

You're welcome!

[@nunixnunix04]

Thank you! It worked! I have no idea why Microsoft makes this so difficult to do

[@Animeso]

don't forget to delete .ott file

[@katiekim2121]

Thank you so much!!!! You saved my day!

[@peteradams7457]

Was so excited because this was the very message I was getting but then couldn't find it in the registry even after refreshing

[@wuwindy1895]

Thank you so much! It is really helpful.

[@gadgetsatellitesolution7711]

you're awesome..you have solve my problem. May Good bless you..

[@DUYTRAN-vv7nn]

Thank you Carson, this is helpful

[@JakeAbel-jd4ih]

Thanks, I fought this for days

[@sanjarhabibi7042]

literally the mvp, thank you

[@darynakuchynska1294]

Thank you, so useful!

[@CannaGuides]

Solved my issue! Awesome!

[@vitojr1]

Thank you soooo much! I was trying to remove my asshole prior employers email for hours and had no luck until I found this Vid!

[@ajeet3806]

Thank you so much sir !

[@parasmahajan3653]

Thank you very much great guy!! It helped me a lot. Love from India

[@biteme8743]

Lifesaver! thank you. Subscribed.

[@mobilegaminggg]

you are a life saver man, thank you very much

[@thato_hatsi]

Thank you thank you 🙏 this video helped me a lot.

[@CarsonCloud]

You welcome

[@zalrawi80]

Speechless!!! big thank you!!!!!!!!!!!

[@CarsonCloud]

You're very welcome!

[@Milameowz]

Thx it works... I quite stress with this outlook

[@Egootripp120]

Thanks friend, it worked well :)

[@ayushthakur1835]

Thanks for giving correct knowledge
It worked ...

[@DexKnowz]

Thank you!!!

[@arjaylawas958]

Thanks for this info bro, very helpful

[@steiveionjkol4126]

Thanks this helps a lot you a miracle worker

[@shenaazhoosen8193]

Thank you.🖒 This helped so much as I don't know IT! Thanks so much! #SouthAfrica

[@CarsonCloud]

Glad it helped!

[@AaBb-vv3pt]

Thanks it’s very helpful 🌹

[@j_.xjy13]

Thank you ❤️

[@bradenloader7589]

Hey Carson - When I go to Outlook under 16.0 (I am running 2016), the only folder available is Resiliency, even after I refresh. Any idea where Profiles would be?

[@ahmadizzaudinmatzaki2675]

Hi Carson. Its works! Thank you

[@CarsonCloud]

No problem

[@rajatsiddamal]

Your video helped me i am trying to send an automated an email on my bday so thanks for helping me

[@saisawkyawhtet7479]

Thank you so much!!!

[@jcb5737]

YOU ARE THE BEST!!!!

[@alanward7814]

Thanks for the help 👍

[@julichen2647]

great job, thanks alot bro🙏

[@simonsambolec]

Thank you man!

[@nazmulhaque685]

thank you brother......

[@tottemie]

Thank you for this, saved me from a ghost account 😅

[@reysh5653]

Thank you. It worked.

[@AleksandrSharashkin]

Thank you very much!

[@iamtakenbaby]

Thanks ALOOOOT, you save my life

[@jubairrehman]

Thank You, Work Done...

[@surbhigovil8211]

Thanks Awesome It's helps me alot 🙏

[@CarsonCloud]

Most welcome 😊

[@deantreble-smith3988]

Worked for me thanks.

[@martinseis6062]

THANK YOU!

[@keithbias4274]

Thank you!

[@chcoenders]

Wow, that easy. Thanks!

[@nagamanickam6604]

Thanks a lot 😊

[@rosalesmariarubiev.5358]

thanks this helps a lot

[@thushath6711]

Thanks Man 👍

[@lukobabusi741]

Thank you very much

[@benrong9231]

Many thx!!!!

[@jindenMUTD]

Hi Carson, how do i remove the remembered email accounts when your logging in , in the end of your video. I want to remove the auto fill data on that log in section. Can you please help me?

[@openmind2012]

Thanks this worked but did remove all my other accounts i wanted to keep. So guess i could have just deleted all the accounts through outlook.

[@JMubashiraBanu]

It was helpful, thank you

[@CarsonCloud]

Glad it was helpful!