DEFECTIVE LV FLAT MULES 😱: WHAT TO DO ABOUT MULTICOLOR COLLECTION ISSUES? MURAKAMI ISSUES

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  • Опубликовано: 27 янв 2025

Комментарии • 126

  • @Ladybugseason
    @Ladybugseason 14 дней назад +16

    I am concerned that someone dropped a $1,000 for defective shoes and doesn’t know if she should return them or not because she won’t be guaranteed another pair. Are we really going crazy over what has now become high priced junk?! What type of choke hold does LV have over people?! It’s obviously an abusive relationships

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  13 дней назад +10

      I didn’t share my thoughts to criticize her decision; I respect that she’s human, and how people choose to spend their money isn’t my concern. My intention was actually quite the opposite, but while some understood that, others missed the point.
      My goal was to raise awareness about the sale of defective Louis Vuitton items.
      I believe there’s a better approach to highlight what should have been done, focusing on constructive feedback rather than being disrespectful or harsh. Sometimes, a gentle nudge in the right direction can be more effective.

  • @LVLexus
    @LVLexus 14 дней назад +17

    Wow, keeping defective product just because you are afraid to never see them be replaced is such a sad decision to make.

  • @HeartbreakingHistory
    @HeartbreakingHistory 14 дней назад +24

    I would 100% return. For the price, they should be perfect. LV’s quality has gotten so bad and they are not even checking items. They seem to not care. If they get enough returns of defective items maybe they will shape up.
    I don’t understand those who would keep an item that is clearly defective like this.
    Those pink lines would drive me INSANE knowing what I spent.

    • @Danscettenuit
      @Danscettenuit 14 дней назад +3

      Yes, I'm boggled by how many people are saying to keep the item...do they work for LV? 😂

    • @katemiller7874
      @katemiller7874 14 дней назад

      I’ll explain my take. I don’t let little things bother me. I have a chill personality. That’s why.

    • @aliviar9711
      @aliviar9711 9 дней назад +1

      @@katemiller7874a chill personality and accepting less than what you literally paid for are two totally different things

  • @sunnywaterfalls5950
    @sunnywaterfalls5950 14 дней назад +21

    I’d return it

  • @indoora
    @indoora 14 дней назад +10

    I would talk to a CA to see if I could get a replacement rather then return them and hope to get another pair later. She should be at the top of the list because she is not returning, just exchanging.

  • @HeartbreakingHistory
    @HeartbreakingHistory 14 дней назад +14

    I’ve had bags with flaws and the flaws drive me out of my mind and that was all I could see. Other times I exchanged the defective bag and all was right in the world.
    Aren’t we total suckers if we keep shoddily made items ladies?!?

  • @The1headores
    @The1headores 14 дней назад +5

    I received my bag today! I chose the Venice back pack. However no special packaging there was a itty bitty spot of residue it almost looked like it was cracking at first but I carefully rubbed it off second thing I noticed was a piece of hair stuck on the top handle as if someone tried it on and their hair got stuck 🤦🏻‍♀️ I am so disappointed of how they handled all of us as customers.

  • @gloriouslove9009
    @gloriouslove9009 8 дней назад

    I saw these mules and love them. They are on the site as notify now.

  • @mommymarz
    @mommymarz 14 дней назад +6

    i’d keep them, the hassle of rtn/exch. would be too stressful.
    but how disappointing whoever packed it should be held accountable too. for the amount of $$ spent, LV needs to do better.

  • @Jadyn_Andrews
    @Jadyn_Andrews 14 дней назад +3

    It looks like guidelines used to help center the leather bow. Most, if not, all shoes are crafted by hand. I wonder if it’s removable. 🧐

  • @Lovemonniibee
    @Lovemonniibee 14 дней назад +2

    Literally in a similar boat and editing a video about it. Just got my Romy card case today and the monogram is not straight. I’m going to call to see my options

  • @melvtudor
    @melvtudor 14 дней назад +6

    hell yes i would return it!!!

  • @preciousg221
    @preciousg221 14 дней назад +5

    I’d return it or have them replace or repair it.

  • @stefvi
    @stefvi 14 дней назад +8

    Return them

  • @erinmullen876
    @erinmullen876 12 дней назад

    I would see if something like a magic eraser could remove the marks? like someone else said, they look like guide marks to center the bow.

  • @itsroween
    @itsroween 14 дней назад +2

    I would keep because white toes are gonna look great in those shoes.

  • @Jorgelinas.Journey
    @Jorgelinas.Journey 13 дней назад

    Yup, I would return. My NF was defective, but minor and I could fix it myself. I decided to keep for the same reason of not wanting to miss out.
    But this is something she can’t fix! $1000 😢 terrible. What a bummer

  • @elizabethmoser8060
    @elizabethmoser8060 14 дней назад +5

    Keep them, especially if they are no longer available for purchase. She can always sell them later, which I am sure there will be a buyer. The shoes are still Beautiful ❤

    • @HeartbreakingHistory
      @HeartbreakingHistory 14 дней назад

      No way. They are defective. Not worth the price at all.

    • @teoleno4019
      @teoleno4019 14 дней назад +1

      Do people resell shoes? Seems kind a wrong.

    • @elizabethmoser8060
      @elizabethmoser8060 14 дней назад +1

      @teoleno4019 all the time. Besides, the shoes may still be new, don't know. Just making a suggestion

    • @katemiller7874
      @katemiller7874 14 дней назад +1

      Yes I totally agree.

  • @izabella1944
    @izabella1944 14 дней назад +1

    If you others including herself can notice when she is wearing them looking down I would consider returning. But if it is visaible only I upclose I would keep.
    TBH they ar so pretty I think I would keep but thell the CA so they can make it up to her by perhaps sending them to be "cleaned" or hooking her up with another hard to get items. . Maybe leather surgons can fix this if she is willing to pay?
    Marquita do. you think there will be another small drop like there was few days ago? Or is this it? Are they still making them or are they onto the next thing? what rumers have you heard? thank you aso I don't have any SLG

  • @WyeChengChong-ql7lr
    @WyeChengChong-ql7lr 13 дней назад

    She should take it back in store and ask them to source another pair for her. If she really loves them then she shouldn't mind waiting up to 3 months for it ( I suspect they are making more of certain items since items I ordered on launch day has a 3 month "lead time" but don't know if those mules are beingproduced in this 2nd run). If they have absolutely no stock then I would just get a refund. In 2-3 years time, when these items are no longer hyped and dated, she will regret having kept them. I've watched so many youtubers say how desperate they were for palm Springs mini and some kept items that were slightly defective because it was the last one etc but now say they no longer wear it or are selling it.

  • @melissadumont7609
    @melissadumont7609 14 дней назад +5

    😮😮😮 RETURN 100%

  • @jess_luvs_lv
    @jess_luvs_lv 14 дней назад +3

    I personally would return. I tried to ignore some flaws from my mini bumbag and I regret it

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  14 дней назад

      What was wrong with your mini

    • @jess_luvs_lv
      @jess_luvs_lv 14 дней назад +1

      @ the stitching on the strap was popping so they sent a new strap, now the fabric on the zipper looks like it’s coming apart in a way. I sent it out and they had it for 4 months waiting on the zipper to become available. Long story short they told me the small zipper cannot be fixed. 😭

  • @sherritalbot3399
    @sherritalbot3399 14 дней назад +3

    TAKE THEM BACK. LV is lacking their quality control and we are paying a premium for these items. So not worth it!

  • @ripplesroom
    @ripplesroom 14 дней назад +3

    Goooo back. Look at the glazing

  • @pauleriareynolds9214
    @pauleriareynolds9214 14 дней назад +1

    I just purchased a pair online through notify me yesterday. I would try that option first before returning. 😢

    • @katemiller7874
      @katemiller7874 14 дней назад

      Yes I got a pair yesterday as well. We’ll see if I actually get them.

  • @Jacbay
    @Jacbay 6 дней назад

    I’d return regardless of the price. Never settle for imperfections x

  • @Smurtypants
    @Smurtypants 14 дней назад +1

    Try to see if they can honor some sort or discount for the defect. If not she can try to sell them online

  • @Danscettenuit
    @Danscettenuit 14 дней назад +3

    No, that is not acceptable. I'm tired of companies getting away with poor quality with prices just getting higher and higher. We can't keep letting companies get away with giving consumers poor quality for how much we are paying for these items.

  • @brittnay
    @brittnay 10 дней назад

    Currently on the website size 38 and 40 are available

  • @lienuy7539
    @lienuy7539 14 дней назад +8

    If I still liked the way the shoes looked on my feet, I would keep them. Probably would not be able to notice the issue when wearing them unless you really got on floor level and stared at them.

  • @EnodsiaMoss
    @EnodsiaMoss 14 дней назад +4

    I see them available online

    • @elizabethmoser8060
      @elizabethmoser8060 14 дней назад

      @EnodsiaMoss The she can exchange them, if they have her size. She has 30 days to do so.

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  14 дней назад +1

      THAT’S CRAZY HOW THE STOCK WORKS. I’ve been trying hard for her reaching out and they were out of stock when I checked at 3:00pm cst

    • @stefvi
      @stefvi 14 дней назад +1

      I see them available too in size 38 and 40

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  14 дней назад

      @@stefvi let me tell her before they disappear again

    • @DBrooks-i3w
      @DBrooks-i3w 14 дней назад

      Well as of right now there’s sizes 38, 39, & 40 available to add to cart! I would try to order again and once order confirmed, shipped and received I would return the other defective pair! I don’t think I would
      Keep the defective if re-order isn’t an option because she paid too much to have defective shoes. So sorry this has happened to a bestie!

  • @jeanniealford9106
    @jeanniealford9106 14 дней назад +1

    If she really wants them and they can't be replaced she should return them for repairs. They should be able to remove that stain. There plenty artists out there that do this on custom LV bags.

  • @annle9671
    @annle9671 14 дней назад

    I have an CA but she does not check the bag and give me defective bags.

  • @katemiller7874
    @katemiller7874 14 дней назад

    I just bought these same mules on the website yesterday. Yes it errored out 3 times before I actually got them. We’ll see if I actually get them. Something so small would not bother me. That’s just me.

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  14 дней назад

      For a thousand dollars that wouldn’t bother you 😩🫣

  • @YosheaLux
    @YosheaLux 14 дней назад +1

    KEEP THEM!

  • @WithloveTrinize
    @WithloveTrinize 14 дней назад +1

    I guess I truly don’t care that much because I wouldn’t care about those pink lines! They’re shoes and I wouldn’t expect some wear and tear at some point

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  13 дней назад +2

      Wear and tear should come from the customer not the company

  • @GeeBree
    @GeeBree 14 дней назад

    Can it be repaired? How long will the wait be? I would tell her to get that info and that would determine if she should send it back. If it cannot be repaired send it back! If they don't know for sure or if she asks another leather expert and they say no then return them. She should decide based on repair options and the length of the repair time. They are summer shoes so if she can't enjoy them by the warmer months send them back!

  • @luvinlvbags4636
    @luvinlvbags4636 14 дней назад +1

    On IG I said return really it’s her call she should ask herself can I live with them like this this is a hard call.

  • @LashawnTerry
    @LashawnTerry 12 дней назад

    Since its was only one shoe and its not so noticeable i would keep them. But if she truly cant live with the 2 pink lines get ya money back

  • @analisavargas3150
    @analisavargas3150 14 дней назад +1

    Keep it.

  • @sarahcopson8187
    @sarahcopson8187 13 дней назад

    I would return them, because that mark would drive me crazy! Hard decision to make.

  • @sabrinagregg4719
    @sabrinagregg4719 14 дней назад +1

    I think she should go in store and see what they can do. Maybe LV can find another pair in her size that doesn’t have any flaws. I’m sure someone in the world will change their mind, don’t like, or maybe the shoe doesn’t fit.

  • @teoleno4019
    @teoleno4019 14 дней назад +2

    She can repair it.

  • @melshaniktaylor7291
    @melshaniktaylor7291 13 дней назад

    I would return them. They should be perfect for the price. The second shoe I couldn’t see any of the red glazing on the right side of the center piece. Plus the glazing was really less than perfect quite sloppy looking actually. I would have to get over it and find something else. Louis Vuitton should do better and where is quality management. It seems that they don’t care. They have some kind of rush to make sales. I believe sales have been really stagnant for them over the last few years and people have been over LV and the canvas for a minute now. The brand had really died out to some degree. They’re trying to bring back some type of hype. ❤

  • @heysaras
    @heysaras 14 дней назад +1

    I wouldn’t be surprised if those pink lines are caused by the red glazing of the leather piece above it before it got riveted down.

  • @miriamha970
    @miriamha970 11 дней назад

    I would keep it, those lines is not very noticeable, it’s the reason for having paid so much that we tend to feel it needs to be perfect.

  • @shaaronchampagne5748
    @shaaronchampagne5748 14 дней назад +2

    No no and no I would never keep anything with that big of a defect! You’re always going to see it and it looks awful. Sorry no matter how much I wanted them.

  • @pixielanereviews
    @pixielanereviews 11 дней назад

    Gotta go back!

  • @KJakoP
    @KJakoP 14 дней назад +1

    I’m sure they will exchange them when they’re back in stock. You can’t pay top dollar for luxury and not get what you pay for. It should be perfect and if they can’t exchange them, unfortunately these things happen and she will have to
    miss out🤦‍♀️😞

  • @MrsMyersSince2011
    @MrsMyersSince2011 13 дней назад

    Tbh, personally I’d keep them only AFTER contacting LV to see what can be done. It’s noticeable to her but probably to no one else once they’re on her feet, however spending 1k on a pair of shoes means they should be in pristine condition! This is unacceptable, so sorry for her 😔

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  13 дней назад +2

      I would seek either a refund or an exchange-those are the only two options I would consider for Louis Vuitton. Offering them an option is an act of grace! As a luxury brand, I should be able to shop with full confidence. Frankly, when I spent $1,000 on a pair of slides, I anticipated having peace of mind with my purchase.

  • @PhenChare
    @PhenChare 14 дней назад +1

    Cannot take my coins and not give me exactly what I paid for. It does not matter if they can't be replaced. They need to be refunded.

  • @Bev15730
    @Bev15730 14 дней назад +1

    return promptly!

  • @MsJelly1
    @MsJelly1 13 дней назад

    Return this! Get it together LV!

  • @pitbullmom6428
    @pitbullmom6428 14 дней назад

    We all know they should be in PERFECT CONDITION. EVERYTHING from LV should be in perfect condition. I would call customer service and see if they are coming back. If not then if she can live with it, for 1000$, than keep them...if not return
    GOOD LUCK!!!

  • @valerieflemmings6688
    @valerieflemmings6688 14 дней назад

    I’m sorry if I paid $1000 for a pair of sandals, I expect them to be perfect or close to it. See if they can fix them if they can’t fix them. Send them back.😂😂😂😂

  • @nicoleguise6936
    @nicoleguise6936 14 дней назад +1

    Send them back

  • @connieyoung1168
    @connieyoung1168 14 дней назад +1

    Send back. Thats too much money to spend on a defective item. It’s too visible. It would bother me. If someone else notices, they’ll think they’re knockoffs.

  • @mollypapazian4423
    @mollypapazian4423 14 дней назад +1

    Return immediately😮

  • @brownsugar15068
    @brownsugar15068 14 дней назад +1

    If she can live with the defect meaning if it’s not that big of a deal she should keep it. Personally I would just return them for 800 dollars these shoes should be perfect

  • @Djlv471
    @Djlv471 14 дней назад

    m, it looks like the glazing got on it doesent it?? hummm i honestly would return seriously!! im so sorry

  • @kimberlyfleming6468
    @kimberlyfleming6468 13 дней назад

    I’d keep them if I really wanted them.

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  13 дней назад +1

      Not my hard earned money 😩 for a $1,000 I wouldn’t dare keep them

  • @Bayybeycakes
    @Bayybeycakes 13 дней назад

    I’d return them. I work to hard for
    my coins to be paying for bad quality at such a high price. 😢💔

  • @christinar8419
    @christinar8419 14 дней назад

    I would return this in a heartbeat. 1k for sandals and not getting a quality product? Return!

  • @madame491
    @madame491 5 дней назад

    Consumers needs to stop accepting medicore merchandise from high end luxury retailers just because the product is no longer available. LV knows this and when the defective product is returned will ship this item back out to the next unsuspecting customer.

  • @tredjesongen
    @tredjesongen 14 дней назад +1

    I think it's easy to remove. If she dont dare herself,a leather expert etc could fix it in minutes.
    When its not structural ,I could have lived with it. Idk.

  • @CT8852
    @CT8852 14 дней назад

    I would return them - I would see that defect every time I put them on! They are way too expensive to be defective!

  • @mylilbrownie7262
    @mylilbrownie7262 13 дней назад +1

    Because of availability, I’d keep them and wear the heck out of them. White multi won’t be so pristine after a few wears so lines may not be as noticeable amongst regular wear and tear. On the other hand, each time I see those lines, I’d be pissed.

  • @saranyman6933
    @saranyman6933 13 дней назад

    Louis Vuitton should be able to fix them. It’s not an either or.. if they can’t help her, I have a guy in Malibu, if it’s still standing who can fix anything named Levon

  • @christinacox5346
    @christinacox5346 14 дней назад

    I would keep them if she really likes them but if she wants to resell then no she should return.

  • @LisasPoleGarden
    @LisasPoleGarden 14 дней назад

    Return it 100%

  • @Nicole.Nicole.Nicole
    @Nicole.Nicole.Nicole 10 дней назад

    She needs to return the shoes!

  • @seagreen2034
    @seagreen2034 13 дней назад

    I would return. Something else will come along, it always does.

  • @ivegotthis8301
    @ivegotthis8301 13 дней назад

    Return. They’re too expensive to even have a spot on them.

  • @abwilson
    @abwilson 10 дней назад

    Return it

  • @audreyw1998
    @audreyw1998 14 дней назад

    I wouldn’t be able to fully enjoy the shoes knowing they came to me new but with a flaw. My brain wouldn’t let me rest. Those would be sent back for a $970 plus tax refund!

  • @trueloveingod2691
    @trueloveingod2691 6 дней назад

    You know that’s very easy to fix with white shoe dye /paint. I could fix that in under a minute. And they’re shoes, not a bag, they’re going to get beat up and worn out. Just enjoy them, wear them a lot and get your money’s worth. If she doesn’t want to do it, a skilled shoemaker can. But let her check some tutorials online, I’m sure your friend can fix it. Use a light touch. No one will know

  • @conniehowell1827
    @conniehowell1827 14 дней назад

    What she should do is return them? I’ll return them if they were $9.70. $970 oh heck no return return.

  • @SimplyJae20
    @SimplyJae20 14 дней назад

    Return them. That’s ridiculous

  • @ashfitrn
    @ashfitrn 13 дней назад

    Return expeditiously 😩

  • @annestorer3656
    @annestorer3656 13 дней назад

    Return them, you need to be satisfied

  • @kimberlya1
    @kimberlya1 14 дней назад

    Return!

  • @sofatosuccess
    @sofatosuccess 14 дней назад

    Simple, return if she’s not happy with it.

    • @MarquitaLVLuxury
      @MarquitaLVLuxury  13 дней назад

      It’s never simple, but I do agree with the return part

    • @sofatosuccess
      @sofatosuccess 13 дней назад

      @ That’s a shame (the return part) but hope it works out for her.

  • @antoinette3019
    @antoinette3019 13 дней назад

    100% RETURN THEM!!!!!!!

  • @barbzdabarbie4241
    @barbzdabarbie4241 14 дней назад

    Return them. Too much money for a defect 😢

  • @Tiye4
    @Tiye4 14 дней назад

    Return

  • @stanyelewest9160
    @stanyelewest9160 13 дней назад

    Return. These items cost too much.

  • @Eliz-zt6zt
    @Eliz-zt6zt 14 дней назад

    Return!
    Do not accept this.

  • @Rockwell10
    @Rockwell10 14 дней назад

    So now you love to talk shit about Louis VEEEEEE--TON.

  • @2002AKA1908
    @2002AKA1908 14 дней назад

    I’d return them

  • @gladarrington4752
    @gladarrington4752 14 дней назад

    Return!

  • @_user888
    @_user888 12 дней назад

    Return