Lollipop monitor reset not working

Lollipop store asked us prove of the reset because they don’t believe us that the product isn’t working. After two months of email, it doesn’t work. Don’t buy that monitor
222$ throw to garbage

[@andriespoupaert8056]

Same here

[@maithaalraeesi6812]

You need to press the bottom in the right way then you will see the red light . The way you press it is not accurate

[@nawir29]

Good morning
did you find a solution?

[@frangovisck]

Have the same problem

[@thamiresjeronimo6516]

Me too

[@xurshid6342]

Waste my time