Also ford said car threw a code for the headlight module they cleared that code and they worked until that same code was thrown so they ordered a new model and got the same code again
@hydra5.0 sorry that this has happened. If you haven't already - reach out to RTR Customer Service: info@rtrvehicles.com. We will get this sorted out for you.
We have seen some customers experience concerns due to varying voltages with the new Mustang. We have a fix in place for the 6% of customers experiencing this and updates coming so that no one is affected. If you have experienced this, reach out to our Customer Service team and we'll get you taken care of. info@rtrvehicles.com
A ford tech installed mine and my drls are also out after a few minutes of operating like they’re supposed to the amber on the turn signal will still work but after that it’s not working still
@@larrybaken595 doesn’t say there’s a code until ford hooks it up apparently I would’ve never knew because the code didn’t show on the dash or anything
@@unbracingloki & @larrybaken595 please reach out to RTR Customer Service (info@rtrvehicles.com) if have not already. We will get this taken care of for you.
There is only 1 block off plate because the other side is the breathing point for the air box. Unless you submerge the car, there is no worry of substantial water getting into the engine bay.
The Mustang Dark Horse has a different grille setup from the GT. This would require a separate grille design and manufacturing. As of right now, unless there is a growing demand for it, I don't think we will have one. However, never say never.
The only concern, which affected 5% of customers, was with power variances within vehicles from factory that couldn't be foreseen. Within a couple weeks we had the fix out to the customers reached out to us that had been affected. We also have made adjustments to the next batch that will cover any other vehicles that may experience this. In short, it's good now.
@@mohammedabdussamed4850 I reached out to customer service and they have your email. Sorry for the delay, we are closed on Sundays and it takes us up to 24 business hours to get to replies sometimes. Someone will be reaching out to you shortly. Though this only affected 5% of owners, we want to make sure that you have good peace of mind prior to installing these.
Damn, I’m glad I came here. I was about to order one for my new GT until I read the comments.
Wish they had these for my gen 2
I was about to order thanks for the information
You cancel?
Also ford said car threw a code for the headlight module they cleared that code and they worked until that same code was thrown so they ordered a new model and got the same code again
I am also having issues with my DRLs mainly the driver side headlight and turn signal isn’t sequential when the DRLs aren’t working
Mine is exactly same problem
@hydra5.0 sorry that this has happened. If you haven't already - reach out to RTR Customer Service: info@rtrvehicles.com. We will get this sorted out for you.
Was this problem ever fixed I just ordered one but I think I should cancel
@kEP737 mine hasn't been fixed, but they have contacted me saying they are working on it and that it has happened to multiple people
@@larrybaken595still no fix???
I'll wait until they fix the issue.
Did they fix it?
I installed mine last night, and afterward I'm having drl problems on my driver side headlight. It's off sometimes, and then signal is not sequential
Was this problem ever fixed I just ordered one but I think I should cancel it
@kEP737 not fixed yet, I messaged them, and they responded saying that this has happened to multiple people and they are working on a fix 😑
@@larrybaken595any updates??
@MontaneroPaisaMontanero yes they sent me a plug in resistor and everything works great now
@@larrybaken595 ah well I just ordered the carbon fiber hood I’ll get that next month thanks for the update
So does this involve admitting there's a problem with the wiring you provide?
We have seen some customers experience concerns due to varying voltages with the new Mustang. We have a fix in place for the 6% of customers experiencing this and updates coming so that no one is affected. If you have experienced this, reach out to our Customer Service team and we'll get you taken care of. info@rtrvehicles.com
@@RTR_Vehiclesapprox when will fix come out? In a few weeks? Thanks
@@RTR_Vehicles May want to recalculate that. Seems it's been a lot.
@@danlanningmsscmany updates?
hope we can get update once everything fixed
Because this connects to the fuse box, does installing this compromise the warranty at all?
Nope, none of our products will void your Ford Factory Warranty.
Did you increase the price up? Its $629 now?!
A ford tech installed mine and my drls are also out after a few minutes of operating like they’re supposed to the amber on the turn signal will still work but after that it’s not working still
Same problem here but no engine code
@@larrybaken595 doesn’t say there’s a code until ford hooks it up apparently I would’ve never knew because the code didn’t show on the dash or anything
@@unbracingloki & @larrybaken595 please reach out to RTR Customer Service (info@rtrvehicles.com) if have not already. We will get this taken care of for you.
@@RTR_Vehicles 2 of us have talked to them on instagram already they said they are looking into it
Was this ever fixed I just ordered it but I think I should cancel ?
For the EcoBoost, why is there only 1 block off plate instead of 2? I worry about water getting into the engine when it’s raining heavy.
There is only 1 block off plate because the other side is the breathing point for the air box. Unless you submerge the car, there is no worry of substantial water getting into the engine bay.
@@RTR_Vehiclesdoes the block off plate go on the left or right side for eco boost?
and for my mustang dark horse? i want leds too T^T
The Mustang Dark Horse has a different grille setup from the GT. This would require a separate grille design and manufacturing. As of right now, unless there is a growing demand for it, I don't think we will have one. However, never say never.
@@RTR_Vehicles :(
Is there a way to keep the running horse logo? I got the NITE PONY package so I like my all blacked out grill pony.
I feel u
Will this fit 2024 ecoboosts grilles?
Yes it will
Did they ever fix all the issues with this product?
The only concern, which affected 5% of customers, was with power variances within vehicles from factory that couldn't be foreseen. Within a couple weeks we had the fix out to the customers reached out to us that had been affected. We also have made adjustments to the next batch that will cover any other vehicles that may experience this. In short, it's good now.
Can you get the grille with out the lights. Not a big fan of the lights. Leave the lights for the trucks.
We don’t offer the grille without the lights. This grille is designed to be used only with them. You would see the mounting location without the LEDs.
I got one from cj pony parts. Same issue. Will this ever get fixed. What is RTR doing for a fix here?
A fix for this has been in place for a while now. Have you reached out to RTR Customer Service?
Yes I have, but no revert yet.
@@mohammedabdussamed4850 I reached out to customer service and they have your email. Sorry for the delay, we are closed on Sundays and it takes us up to 24 business hours to get to replies sometimes. Someone will be reaching out to you shortly. Though this only affected 5% of owners, we want to make sure that you have good peace of mind prior to installing these.
Why didn’t you guys design it with a mount for the grill emblem? Fail!
We’ve had a few people mount the pony to it themselves. So it is possible.
will this fit to also DArk horse ?
This will not fit the Dark Horse since it runs its own unique front bumper.
Not worth the price. B S.
630 bucks. No fffiiinn way!
Oh hell no
@ZeljkoPetric76 it's cause of them having a licensing deal with Ford and the ability to maintain the factory warranty with all of their parts.