What do you mean “I shouldn’t have made this lol”, it’s like you still think there are no issues with the video at all. People are angry because your counters are weak, you didn’t address certain points Linus made, while twisting other point he made, yet you presented it in such a condescending manner. People aren’t like you where they blindly support brand/creators, they are mad for a reason. This video is when you lost a subscriber 2 years ago, it’s sad to see you haven’t changed.
agreed he missed the entire message of the video. also the clear fact that the displaying being dropped was a reenactment and the spark was added for comic effect and was not supposed to look real.
You completely missed the point of that video. Point is Apple refused to sell replacement parts to them or 3rd party service. And that into was just exaggerated re-enactment.
EthanBB Apple never sells replacement parts to people that aren’t certified. Selling the parts to the jackass that broke it to begin with isn’t a very good idea at all. Everybody’s acting like it should be no big deal to give him the screen but he doesn’t have a certification t0 service the thing and he fucking doesn’t know how to fix or service it. Next time he could kill himself.
He's referring to LTT's video. The Apple Certified repair shops couldn't even get the part, and it's not because it costs more than the rest of the computer.
Bryce Prince they couldn’t get the part because they didn’t have anyone with the certification (they said in the video). However, the cert course to work on the iMac Pro has been available since December. So maybe the technician didn’t want to waste his time telling LTT that it’ll cost way more to repair (replace the monitor, logicboard AND PSU... essentially the whole computer) than simply buying a new one. I mean, do you want to pay $7000 to repair a $5000 computer? Is telling you that it’ll cost that much even an option at all?
Sorry T your wrong. Apple should be able to service a simple screen replacement regardless of the inners. I understand charging versus covering under warranty, but I’m shocked Apple can’t handle their own product line. As an insurance arbitrator the car analogy is 100% true. It’s not like he was asking Apple to fix the modification he added as you insinuated just the screen. I’m sure Apple would have a different answer to the inquiry next year as support is added for the pro.
Brian Martin it’s not a simple replacement when they can’t sign off on a repair because they don’t know what you did when you modified the machine. Besides, when the iPad Pro came out, repairing the display cost more than simply buying a new iPad Pro. So, this should be a case of “buy another iMac Pro”. If Linus took his iMac Pro to an Apple certified service shop to upgrade the ram and the display were broken due to fault of the repair shop, then that would be a different matter. But that’s not what happened here at all.
F1NNSP1N the following parts broken by Linus 1) the monitor 2) the logic board 3) the PSU So, with the exclusion of the SSD’s, the CPU and the case, Linus trashed the whole computer. It would cost *more* in parts alone to fix the damn thing than it would cost to GO BUY ANOTHER iMAC PRO!
Sorry Tailosive, but I have issues with your video. First off, you spend about 5 minutes criticizing a reenactment that isn't pretending to be anything other than that. If you watch his channel, you know they do obvious edits for comedic effect - not to trick the viewer. Second, your analogy doesn't work because if they chose to just sell the part to an Apple Certified repair shop, then it would come at no extra cost to their bottom line. Third, your criticism of his ads are unnecessary. He does that to bring good content to his viewers, which doesn't come cheap (he uses decent amounts of money to buy products he wants to look at and show viewers). The reason he is so well-liked is because he isn't a shill for any specific companies, and gives credit/criticizes them all pretty evenly. He doesn't rush to anyone's defense like you do whenever Apple gets criticism (I've watched old videos, such as your S8 review, in which you make a criticism of a group, but applaud it when it makes its way over to Apple). I watch your videos to get a little extra pro-Apple views, but it's pretty dumb when you won't criticize ANY of Apple's products, but will criticize everyone else. I know you're the Apple Sheep, but even EverythingApplePro isn't so unrealistic.
Bryce Prince I couldn’t agree more, I don’t even think he can be categorised as an Apple sheep but an Apple extremist. His views don’t align with Apple, they go way beyond. Not to mention his arguments are nonsensical and baseless.
SageModeLuis lol. I've been writing a lot of analytical college papers and videos lately, so it doesn't take me too long to rattle off my thoughts, even when they're longer.
I do get some of the points your bringing up but the point of him only criticising just other companies. I kinda disagree with you on. He literally has a video called stuff I hate about apple or stuff apple does that I don’t like/hate but I do agree with you
Henrik Paulsen because there were no modifications for starters. Also what is there to mod? Nothing. Swapping out the cpu in a standard lga socket or the ram in standard dimm slots is not modding
Buddy, they weren't trying to abuse the warranty system. They weren't even trying to get Apple to repair the product for them. They weren't trying to replace the parts they "modified", they were trying to replace some the most basic of components of ANY computer: the screen, power supply and motherboard. The point of the video isn't that they should have gotten a free repair, the point is that Apple doesn't have the support infrastructure in place for one of their flagship products. They don't care if Apple will repair it for them or not, they just want the parts. Apple doesen't have the system in place to send replacement parts to their own retail stores and authorized technicians. Apple shouldn't release a product that doesen't have support infrastructure if one of their main claims to fame is their product support. The iMac Pro was a rushed release, they shouldn't have rushed production of it even if it was to meet the demands of pro users who were abandoned by the fuck-up of the Mac Pro. also if you think that's too many ads you would have a heart attack if you watched a few minutes of television.
I mean, they didn't intentionally destroy a good computer. They further damaged an already broken computer so they could make a more clickable thumbnail. Honestly, I think that's a pretty deceptive an dishonest thing to do, but at the end of the day they run a business and gotta get them clicks somehow.
Yea this guy doesn't get it, it's not about what the device was built for, it's about repairing it no matter how it was damaged. Say you accidentally drop it and brack the screen, that isn't a modification and the expectation shouldn't be to chuck it out. A repair is a reasonable expectation for all consumers. I'm sure this guy would be up in arms if he dropped his mobile phones, broke the screen and found that the manufacturer couldn't provide a replacement part.
Dear Tailosive Tech Let me simplify the problem for you. Consider, I buy a brand new Samsung Galaxy S9. Now, I do not like the custom skin that Samsung put over it. Therefore I unlock my bootloader, root my device and flash a custom rom on it (being fully aware that this voids my warranty). I use my phone for a view days until one day I accidentally drop it, the screen shatters and so I need to replace it. To fix the screen, I visit a Samsung centre (naturally). Now listen very carefully. There are two cases- Number 1. The point Linus' video makes: The Samsung representative tells me that they don't have a replacement screen and hence they can't fix my product. Which is stupid and insane. Number 2. What you misunderstood or you are just delusional. Samsung refuses to repair the screen because I have rooted the phone and installed a custom rom on it. I have agreed to pay the price but still they are refusing to do it. Which is far more stupid. Tailosive, I happened to come across your content a few days ago. I watched a couple of your videos and noted that there was slight bias in them. You were clearly an apple fan but your arguments made sense so that didn't bug me much. But today, you have proved that you are an isheep, you are following Apple like it's your religion. I am astounded at your idiosyncrasies in the video. Yours sincerely A not so techy but logical viewer
I think the issue was that Apple didn’t have the parts nor the trained staff to repair it. So even if you accidentally broke something or if something happened, you’re basically screwed because Apple literally cannot repair it. And when you’re paying thousands and thousands of dollars for a computer , I see where the frustration is.
My feeling is if you are willing to pay for it they should fix it. And they were just disassembling it, not modifying it. So it should be easy enough for them to just replace the screen. Also if you watch his videos, they do a lot of post issue stage shots. People that watch him on a regular basis knew that the spark was a joke. Yes I agree if something is "totaled", the company should just say this will cost more to fix and that should be the end of it but in this case it is cheaper for them to get a display assembly and put it on. Also, to say companies will not do PCB repairs is also incorrect, for corporate customers, Dell does motherboard repairs on their business lineup and sends them back. I know this cause they do it for my company. All this being said, the company does have the right to deny service, but the customer also has the right to complain about it if the company does not offer a level of service as another company does. You also have the right to complain about someone else complaining. But you asked for comments so here is mine :)
His entire channel is entirely based around making excuses for Apple. A true Apple sheep channel and everything anti-PC and anti-android. On top of that he took personal attacks on Linus and his channel with outright mockery. A disgraceful RUclipsr.
fai365day No they didn’t repair it bc he opened it. That Andrea woman clearly said “If a mac id taken apart by unauthorized parties then we topically no longer service the mac”. They don’t know what they did to the mac when it got opened and more might be damaged than what they claim. The repairs could end up costing as much as the mac itself
To make you sad, I have an ROG G74SX i have modified it, and something went wrong with MB ... i sended it to ASUS and they fixed it, i had to pay like 400 Euro. Because ASUS take CARE about his CUSTOMERS
Think closely he lost the right to repair it. Even if he was willing to pay. He did something he is not allowed to “opening it”. Even if u want to clean it from dust they said do not do it go to our store and ask us to do so.
Lucian Iștoc it’s matter of laws and apple said it’s terms if u want to repair do not open it simply as that and in the law if company made some terms and the costumer disobeyed those terms the company has the right to refuse to repair the product given
@@alimghazzawi3700 MY DUDE FOR FUCKS SAKE. The problem is NOT that they opened it, but that Apple didn't have the stuff to fix their OWN product. FOR GOD DAMN SAKE use some logic. What happens if my Mac trips during an earthquake? I did not open it and I did not break the warranty void. But Apple still does not have the parts to repair it.
But the Mac didn't drop by accident. Apple opened it up and realized that he got in there already. I understand Linus' frustration but as a computer expert, he should have read Apple's replacement conditions: one being that if the unit is modified or opened, they will not work on it as shown on the screen in Linus' video. I'm surprised he can't fix it considering his prowess and the fact that its using a 5k display also used in the 27inch regular iMac which he can purchase at any time.
Kitty's Review That's not the point. The point is that they couldn't repair it because Apple never distributed any replacement parts so that if an iMac HAD been broken by accident, they also wouldn't have been able to repair that one.
His description gives away the fundamental problem in his thinking. It shows that he really thinks that a car company would just say "no you're dumb, we're not going to fix your car for any amount of money" if you broke it and it was entirely your fault. No, most companies will GLADLY take your money to repair something, especially since Linus never had any issue with paying whatever it may cost to fix it. Crash a brand new car and any dealer/shop would LOVE to take more of your money.
Apple should absolutely be able to supply the parts for a new screen. Because this isn’t something that you have to get inside the computer to break. If a normal consumer buys an iMac, and it falls off the desk let’s say, and the screen cracks, Apple should be prepared to supply a replacement screen. Same with a cracked iPhone screen. You can get a replacement iPhone display without warranty (although you have to pay for it) from Apple, so you should theoretically be able to do a similar thing with an iMac. I will be willing to bet you only watched the first minute or so of the video before jumping to conclusions. Ridiculous video, very little actual information, and purely for clicks, views and revenue. So glad Adblock is a thing. I’m all for a debate but if you can’t even get your facts straight, don’t bother. Written from my iPhone btw.
On top of that, as said in the video, Apple launched the brand new iMac Pro, not being prepared in the support area. Surely this sort of stuff has to be illegal in Canada, where Linus Tech Tips is based.
So, Apple tells you not to try and upgrade it, You try and upgrade it and you end up with a broken screen and PSU. You ask Apple to fix the problem that you caused by doing the thing they specifically told you not to do, why should they have any obligation to help you.
The only point of the video is to generate traffic for the channel. I mean he compares broken imac to a broken gtx 1080 fgs. A imac pro have graphic cards as a component of it. I so wanted to rant on this video but even it ain't worth it. Besides, you already summed it up.
You people will bend over for anything Apple does. Whatever they do, even if it is bad for the consumer, you'll take it right up the ass. I don't understand how one can be so obsessed with a company that they are willing to let that company treat them like shit, at any turn.
Liquid Mark that makes absolutely no sense.... Does that mean that if you know how to drive a car, you can't crash a car... EVER. makes no fucking sense
I swear to god if this is about a Google device or anything else except apple. you would be like "this is why apple is better than everyone else, they provide a great support and guess what, they can actually fix their products". when I got to the video I really hoped that you will be like " yeah I agree that sucks, I would be mad if apple cant fix my product or at least provide me with the parts to fix it
You don't address the problem of Apple not willing to sell the parts. He clearly explains they went to third party repair shops who also can't get the parts. I agree the part would likely cost more than the computer itself. But for someone who wants to pay, not sure what Apple gains from finding excuses to not provide the parts. Falling monitors from people tripping on wires or other is not unusual. Does this mean an Apple computer and it's content are totaled if knocked over? If that's the case, it makes a great argument to stick with a PC.
Fun fact, the replacement screen for his particular model of iMac Pro was $1300. Factor in labor and taxes and it'd probably cost a little over $2000 to repair it. Linus specifically needed a new screen, power supply unit, and motherboard. This is basically the entire computer. But still, it's going to be slightly less money than outright buying a new unit. The things he needed in question are all separate components that can very easily be removed and replaced.
Tanmay Patel When he knows his arguments are crap so he decides to mock LTT’s sponsorships and pick on what is clearly humour instead (the spark thingy)
Yeah he dragged on the part about the clear skit they did at the start of the video for quite a while but he makes some very fair and good points with the car analogy part where he says how he essentially totalled the iMac and it would have cost Apple more to get and supply the part then fix his iMac than it would had to have just got a new one
Except he didn't total the iMac as computers have many independent parts which all come together for the end product. The screen is costly at about $1,300-$1,400, the 750W PSU is $170 and the motherboard is estimated at $600 (I presume based on it being the closest performing counterpart. What you see here is about $2,000 worth of damaged parts that if fully replaced should fix the imac into a good as new state. Even if apple charged a $1,000 fee for supplying it Linus probably would prefer to go ahead with it as he would still save about $2,000.
Andrew Macintyre Your reply made me imagine an old grandpa raging over a “broken” computer that wouldn’t turn on, so he throws it out, without realising that he forgot to plug in the power cord 😂 Edit: clarification, I bet a lot of people still think a desktop or All In One is one piece of solid hardware lol, “something breaks, then everything breaks right?” 😂
Yeah thats the problem people are missing the point. Linus tech tips is willing to pay out of pocket to get it fixed, they knew going in opening a product would void the warranty.
You missed the point. After opening a product that a company specifically asks you not to, you void warranty AND lose RIGHT TO SERVICE (that’s very important), no matter how much you are willing to pay. That’s why they recommended going to a Third party repair shop. It’s a legal thing. If it was simply the display, sure. But it was the circuit board, power supply and display. Apple does not have to service it and they can’t after it’s been messed with internally, what if it was rigged, what if it they left a hot wire loose and an employee touched it. Finally, their breaking it wasn’t an accident, they messed with it’s insides. Dropping it by accident would not have caused that much damage.
KJohn060 So you think it's OK that a company can say that the product you purchased can only be touched by them, ever, and if anyone else does your on your own? That's bullshit. It's like a car manufacturer saying 4 years down the road 'you got mom and pop garage to change your brake pads? Bring it to us EVERYTIME or we will never give you technical support again' or 'you better not have opened that hood or your on your own buddy' - it's ridiculous! Look, if you open the thing up under warranty than expect to loose your warranty, I don't think anyone with half a brain would argue that - but if your paying? Yeah Linus broke the TOS, that doesn't make apples TOS right or fair. Its a legal thing incase an employee gets a shock from a hot wire put in the wrong place? I presume you mean an apple tech. Will as a technician in any industry that's your job - to diagnose and repair faults, wires in the wrong place included, that's why your a competent technician you know how to look for and mitigate risk. That policy just says to me apple geniuses are just part swapping monkeys and not techs at all - That's why they won't touch it, their techs are not competent to spot and correct mistakes.
Linus' background comes from being a lead project manager at a large computer parts retailer as well as having years of building PCs from the early days so it's extremely understandable that he feels the way he does
geng92 yes, he broke many things from many brands. He shits on many products like the steam machine for example, but our boy Drew just seem to look past that and only getting triggered when Apple is mentioned
I actually agree with your points. Everyone has their own opinion on things, and everyone who disliked and hated on this video is just plain disrespectful
*It's a cracked display, Apple should replace the display with Linus paying. The right to ask for a repair and paying for it is protected under law I think* *IT'S LIKE CRACKING YOUR IPHONE SCREEN BY TRYING TO REMOVE IT, AND THEN APPLE NOT BEING WILLING TO REPAIR IT EVEN THOUGH YOU WANT TO PAY. THEY ALWAYS ACCEPT THAT REPAIR*
Bhavik Singh the point is, is that it’s modded causing the screen to be possibly be put together in a different way than intended by Apple. Apple do not know how to fix it
I think you missed the whole point... 😔 Apple said they couldn't fix it because the part was unavailable, not because the device was disassembled (they mentioned that but that wasn't the reason)
You’re jumping to untrue conclusions throughout the video, assuming that he broke the circuitry, and that he was generally reckless. He didn’t and he wasn’t. He only broke the display. While it’s frowned upon, Apple could fix it.
YEEEEEEEEET You can't argue with an idiot. He will just pull you to his level of brain-cells' suicide and as a result you'll get your mind blown and your stupidity rise. So let him be and some day may the holy spirit light his way or whatever.
*This has got to be a joke.* *Your view is unbelievable and just wrong.* *And it’s a fact that most people at Apple do not agree with some, if not all of the things you have said.* *Your arguments are baseless, misinformed, and deluded.*
Ultra Instinct Uran The reason Apple said they couldn't repair it is because Apple headquarters had never sent out (or never had) any replacement parts for the iMac pro. So even if it had been broken by accident without the warranty, Apple still wouldn't have been able to fix it
AwesomeGuy Haha you believe that? First of all you can keep saying that to customers that noone before them had broken it and asked for parts. And second youre blind if you dont see and dumb if you dont know that apple have a default policy of not providing spare parts or repairs out of warranty, because they know their users are primary too dumb to use anything else so they go buy a new apple product. They even do this in their manufacturing process, makes it harder on purpose to repair the shit.
jonasakabuk I've never had to repair any Apple product, nor have I looked into their warranty process, because, again, I've never needed to fox anything. I was literally just summarizing Linus' video, and why he was mad and frustrated at Apple.
Apple sheep man, if someone buys a $5000 dollar computer, tips it forward and it falls flat and the screen breaks. Thats obviously not gonna be worth it just buy a new one..
Mikai Mitchell there’s a big difference between a simple mistake and opening up something that wasn’t designed to be opened and fucking up the entire computer because you don’t know what the fuck you’re doing.
Steve Poirier you can legally "hack" the machine, at least in the US. I'm pretty sure that US laws would apply all across Apple's shops, even internationally, as they are based in California. It's illegal for company's to void the warranty, unless they can prove that the modding was what caused the part to malfunction, which clearly, it wasn't the case, as he just dropped the damn thing on accident. Plus, even if there were no warranty, what kind of company wouldn't allow anyone, even licensed repair shops, to order a replacement screen? Normally, I don't mind fanboys and Apple sheep, but when they openly support an anti-consumer practice and then go and blame the consumer, that's where I draw the line. Tailosive is full of shit in this video.
Hi I'm A Being if the user signs the terms of repair agreement (required to even start using a Apple device) you legally say not to open it up or you will lose all repairing ability. This is and all in one something not meant to be opened up in the first place. Want to open a computer up? Buy a PC that’s what they are made for not a MAC
BazeTheo Ok, let's just say that's true (I've never owned an iMac and don't know the legalities of it, so let's just say it is). Now, it's no longer under warranty. What do you do with every other device when it breaks and it's no longer under warranty? You go to a repair shop, they order the part/s, and fix it. It is completely illogical to say that just because it is an all in one, they wouldn't be able to order replacement parts, because things can break, even if they don't modify it. Complete bs on Apple's part.
I love Apple but I have to disagree with you on this one. The fcc has said it’s illegal to deny service ton someone for taking apart your own products. They didn’t say that Apple wouldn’t fix it because Linus tampered with it. They said it’s because they physically couldn’t fix it. That’s a problem to me. I agree with a lot of the stuff you defend apple on but I think you shouldn't do it on this case. If you don't push them to fix their mistakes they never will.
Steven they can’t fix something that he opened up and tampered with. He’ll have to take it to a certified repair shop that has someone on staff that’s certified to service that specific model mac. They’ll have to undo his modifications and fix any other parts that were damaged while his non-certified ads was bumbling around inside the all in one computer that he shouldn’t be fucking around inside of.
Liquid Mark They most certainly can fix it, and they said they would (watch Linus' video), it's just that the apple store was not able to get the parts. Or any other authorized Apple service provider. And that is an issue.
Liquid Mark All I keep seeing from you is garbage related to how he or his employees aren't certified. If you honestly think that you need to be certified to work on something as simple as a damn computer, I hope to god you aren't an engineer or work in any tech industry because you would be completely worthless as an employee. I can personally say I would NEVER hire someone like you. I know over a dozen different programming platforms, and I've been to maybe 5 training courses over the breadth of them. The only reason I went to those training courses was because they were required by our customer due to industrial safety standards that the customer required. Certifications more often than not are handed out to stupid people who use them as a crutch to get a job. It's a computer... Not a car or something that actually requires a decent level of training to understand and could also pose a safety risk for the person working on it, and the operator after the work is done...
+Sama well I got my iPad mini Repaired at a third party repair place cause apple was too Expensive, they claimed that they knew what they were doing and totally fucked up my iPad. So what happened was I dropped my iPad and the screen smashed. I brought to a well known repair place here in Ireland (iFixit I believe). They rang us back 2 days later and said that they ordered a new screen . 3 days after the initial visit we came back in and discussed the issue with another employee and he said that the screen was faulty and that they had ordered a new one. So we went back 2 days later and they told us that this screen when fitted, would turn off when you press the home button. We were told it was an issue with the LCD and that they had to get another screen from another store. We came back again 2 days later and he said that the issue was not the LCD, because they had the same problem with even a new LCD. They said something about a "coil" being gone. He said he could by pass it. We waited for a call and didn't get one, so we went back ( this was a few days later again)and they then said it wasn't the coil, that it was, that the motherboard was gone and that they couldn't do anything about it and couldn't figure out the problem. That was about 2-3 weeks of going back and forth. So we sent it too apple to have a look and they sent back pictures saying that the Internal protective covers had been removed when they should not have been touched, a part that should have been screwed off was pulled off and the threads were damaged, the LCD was scratched internally, other panels had been damaged (HUGE scratches all over them) and the Battery was damaged (there were dents in the battery). Apple said that it would cost too much to repair and you would be better off buying a new one. So we wrote a complaint letter to the ifixit repair shop and they got us a replacement iPad. BUT IT WAS THE WRONG SPEC. I had a 64GB wifi only iPad min and they gave us a 16GB wifi only iPad mini. It took them a month to get that replacement iPad and we had to wait ANOTHER month again to get the right one, they sent us the wrong one again, 64gb wifi and cellular instead of the wifi only so I got a slight upgrade in the end. Also I think they never gave back my smart cover I had on the iPad. They gave back the 16GB one with the cover on it but after we got back the right one I could never find it again. So these guys claimed to be professional technicians and they were not ! That certified technician does mean something. The technician that worked on my iPad was gone so I presumed he was fired and the iFixit place closed down and left. Another repair shop called Pair now sits in its place.
Isaac Roufs yeah, why couldn't Apple give him a new screen? How hard is that? Most other companies let you order, or, at the very least, a licensed repaie shop, the part that you broke, as long as it isn't the whole thing.
Not really, taking apart an iMac isn’t exactly something a non certified technician should be doing. That display is precisely calibrated, and when the one comes in it must be replaced in a specific way to allé sure the adhesive seals the system properly. Secondly, they did modify the machine by adding non certified ddr4 ram, and incorrectly removing the fan assembly along with what looked like the WiFi ribbon cable & display power cable. When reassembling the machine, they did not put the parts back in the correct order causing display stress and weakening the seal. The seal wasn’t proper because they didn’t have the correct adhesive (which is $19 from OWC, this wouldn’t have been difficult to come by), and by the time the system was back together it didn’t work properly because it failed boot validation. Why did it fail? Because they screwed with parts that they didn’t know how to work on, and used non certified ram... that’s why Apple wouldn’t touch it with a ten foot pole, Linus stated “three parts”, memory controller/assembly, fan assembly, ribbon cables+display.
"Umm, if you drove your car into a pole right after buying it... that's not the dealers fault. That just means you're dumb." The more important thing is if the car was damaged even by accident, the consumer would be screwed. It doesn't make sense for companies, especially Apple, to still not have support for Pro products 3 months after release. Another thing is Apple's hostility to third party repair but that is to be expected.
Sorry man, you don’t do sarcasm well. The thing he was pointing out is that Apple won’t repair ANYTHING! Even if I want to pay for it. And to use your car comparison: the dealer will fix your car, no matter how much, as long as you are willing to pay.
@Saucy Boi Linus's point was that apple themselves told him that they don't have the parts nor people to do a repair. Assuming this is true, they wouldn't be able to do a repair on an iMac that wasn't open and just failed on its own, or maybe the screen got broken by accident (not talking about Linus's iMac; I'm talking about anyone's generic iMac).
@Saucy Boi well yes, when they have the parts the would fix it if not taken apart (we don't know if they would fix one that has been taken apart). My problem with this video is that he's completely missed the point and has ranted at Linus for something he wasn't talking about. He was mad at apple for not having the ability to repair a product (even if they wanted to) that was already decently old.
I disagree with you completely. One I could be wrong but they didn't modify the iMac. They dropped the screen. What if the screen was broken and needed to be replaced? Is Apple going to just say "Sorry Customer, we know the screen needs to be replaced and this is a defect but we can't get the parts." The only other choice is for Apple to replace the entire iMac Pro? And remember - THEY can't get the parts. It's not like they shot the motherboard. They broke the screen. I can easily see that happening. Ever had kids? Heard of them, maybe? The iMac Pro is the perfect at home work station. But because it's at home it's entirely possible a kid might break a screen. Then that parent would be very upset because instead of paying someone $1000 or so to fix a screen they have go spend 5K+ to fix a screen. That's just stupid. It be one thing of they said, "Parts are on back order but we will get it eventually." No, the response was "We can't get the parts because HQ won't ever send them to us." That's just dumb. What if they want send iPhone screens one day? Apple needs to fix this problem because I won't be buying a machine that can't be fixed. I do have kids and all the work I do I do at home now.
Allen S Please go and buy a brand new Ferrari model demolish the engine then cry to Ferrari to send you a new engine to replace it. You’ll get the middle finger. Linus FUCKED UP.
Sam Geurdi thats a terrible analogy. It should go like this. "Please go buy a Ferrari, demolish it, and ask Ferrari for the parts so you can fix it yourself."
Some Dude Ferrari probably won’t sell you the parts to their new hotness supercar. You’ll have to go to a certified Ferrari repair shop. Besides, this is more like totaling your Ferrari because you decided to go jumping ramps like in dukes of hazard and now you want or buy parts to essentially rebuild the entire car sans chassis.
Tailosive Tech, you need to get your facts right before making a video on someone. This is embarrassing to watch, besides you’re talking trash not TECH.
Quit the BS. It's a screen, and I swear, sooner or later some other person will need a replacement for a screen. Not to mention, a 200+ billion dollar company... need I go on?
Bro, as a fellow Apple Sheep I enjoy your vids - but I do have to disagree with you on this one. Apple does some fantastic things, but no need to go taliban and defend them no matter what. Dislike on this one.
it doesn't matter if it was modified. he wasn't trying to abuse the warranty system. he just wanted a simple screen replacement that he was very willing to pay for. if apple were so fucking picky about people changing the ram, it would have been soldered onto the motherboard. that would've even saved space. they wouldn't have used full size ram sticks if you weren't allowed to replace them period. He just wanted a new screen for his very expensive imac that has some very valuable video footage that could cost him a lot of money if that mac were to be gone forever. i think apple should respect that. I don't even know why apple were so fussy about it either like they'd be getting paid money and they wouldn't even need to fix it, they just wanted the part. I love apple but this was unacceptable.
1. The shock was a joke. That was pretty obvious 2. The adds keeps his team paid, his videos top quality and exposure to brands that very few youtubers have 3. He did not MODIFY anything, he disassembled it. 2 extremely different terms. 4. LTT specifically need the display module of a brand new product, whose parts need to be fully supported and available to all service providers. He never mentioned anything about older modules of older units (such as the one at the intro of your video, although the squarespace joke was really funny I must admit). 5. You stopped your factual commentary at about the 6th minute and then you started mocking and bringing as an example irrelevant situations (such as modifying a GPU) for the rest of your video 6. A customer with product A is not more important than a customer with product B. I'm sure this is not something that huge companies live by so do not assume that (battery, watches replacements vs screen replacement) 7. AppleCare extends the warranty. Buying something months ago, still keeps it within its warranty period. 8. I completely agree with your point of the purpose of the Mac Pro vs iMac pro (minute 8).
Drew, if you honest to god think that the breaking of the imac scene, along with many others, were actually made to deceive the viewers into believing that they were real and not theatricaly overexagerated recreations, than you seriously daft. P.S. Nvidia doesn't even sell the vast majority of their gpu-s, it's done by other companies like asus, msi, evga and etc.
Tailosive Tech man like WHO CARES it his video! Who are you? Tech police? Who named you? Better focus on doing your own original content without criticizing others
Tailosive Tech they weren't getting it fixed anyway at this point. I don't see how possible breaking an already broken part more is either smart or dumb, it's broken you might as well melt it. It's not like Apple or anyone can make the glass whole again. And your argument about getting apple care, they mentioned that they should have gotten it in the video, as an offhand joke. And Apple didn't say that it was totalled all they said was that they weren't able to get the parts ordered. And how the hell do you total a conputer, unless literally all of the parts are broken you can always replace them if you can obtain a working one. And that's the entire problem that they're facing. They just want replacement parts but the way Apple has it set up at the moment they can't even get them from a third party, which is what Apple told them to do at the end. P. S. Nvidia doesn't even sell the vast majority of their gpu-s, it's done by other companies like asus msi evga and etc. P. S. S. If ads bother you so much just skip over them, they're literally a few seconds long.
Tailosive Tech apple weren't gonna fix it so what's the point in preserving it... And also, are you a bit salty that linus actually gets advertisers to help him out?
Ok so this Apple sellout wants to start beef with Linus... That's interesting 🤣🤣😅 And I like how he went the route of mocking how LTT always has so many sponsors. It can be annoying, but how else do you expect for a big group like them to keep the show running?
I don’t understand how people are subscribing to this idiot. Mindless apple sheep man. I have iPhone but this dude is beyond stupid. Last time he was talking shit about Unbox therapy and always salty about MKBHD.
and he ain't getting any subscribers with this kind of content, i still cant believe he made a whole video about it, what a looser. informative apart Linus's content is always fun to watch.
I am not being rude but he did not completely destroy the imac pro he only broke the screen.... and also what would happen if someone broke the screen on accident without like modifying the system in any way would Apple fix the scrren?
I am being rude, this whole video is ridiculous in every possible way. He says he did stuff that he never did, never listened to any of the actual problems, and ranted about a dramatic reenactment for minutes. What a disaster.
@Saucy Boi hmmm... That's weird because that's not what the apple employees themselves said. Their reasoning was that they don't have parts or qualified workers to do it (which is what Linus's video was about) He wasn't complaining about the fact that apple wouldn't repair his iMac, he was complaining about the fact that even if they would have been willing to fix it, they couldn't.
You did not get the point of Linus's video. I am also an apple sheep and love almost everything they do, but I think Linus has a strong point that. The problem is that Apple does not have replacement parts available to Apple stores. Even if they did not mess around with the iMac pro, Apple store still does not have the parts for it. In that case, the third party apple pro certified technician mentioned in the video would be able to repair the iMac pro, but it would not be a great experience.
its not that he "breached warranty" my friend has the same imac he broke it moving his desk around the apple store he brought it to cant obtain the parts because the repair team haven't got official training to fix it so apple HQ wont send the part to the store because nobody is apple certified
Isaiah Briggs yup. I think most people don’t know that you need to be certified on specific models to service Macs and they don’t issue mandatory cert courses for their staff or anyone else.
It sucks that Apple released a product and did not train their staff ahead of time. This is wired. They expect no one will bring they iMac Pro within the first year? I usually love Apple, they warranty policy is very good, but this is bizarre.
"Umm, if you drove your car into a pole right after buying it... that's not the dealers fault. That just means you're dumb." Correct. But the dealer will still fix it for you *since you want to pay them*. It's not Apple's fault that Linus broke his iMac. But that's really not the point of his video. The point is that no matter how much money Linus offers anyone, he can't get the iMac repaired. He literally has to toss away an otherwise fully working computer, just because of a broken display. Now, some third party repair shops might be able to get their hands on a replacement screen, but that's *despite* Apple trying to stop repair shops from getting replacement parts. Hell, the new iMac is so new that I would be surprised if there *were* any replacement screens yet.
Long nonsense comments.What apple did was just refuse to sell parts to Linus and prohibit getting their parts from a third party. You can buy any replace parts for repairing your car, why not a computer?
Ze Jin because as was explained in his video the parts are not even availible. How can you repair your own car if the manufacturer never made the parts to repair it.
@Saucy Boi That is wrong, you can clearly see in Linus video that a 3rd party have the parts to fix it, while Apple, "Doesn't have the part" to even fix their own stuff that they sale..
What about if it’s a car? Say I buy a car, modify it and engine blows. If I take it to the dealer and try to get it serviced, if they refuse service it’s completely understandable why. Same thing goes with Apple. But I can take it to a third party in order to get them repaired at the very least. They should let third parties to be able to buy or produce spare parts in order to fix my car or in this case my computer.
You can literally have your engine blown up, if you take to a third party shop, they will not just fix it, they will fix it with original parts they got from the manufacturer, so this point is invalid.
Gabriel Coutinho Brêtas Netto yeah, the *repair shop* will fix it with the parts because the *repair shop* would have the necessary certs to get the parts if certs are needed. If you go out and buy a mclaren or a Bentley and you blow the engine, you’re not going to just go down to your local pep boys and buy the parts to fix either vehicle and your local mechanic can’t do shit for you because he needs special training and certification to repair either car. It doesn’t matter how much money you have. If you modified your mclaren or Bently by, say, adding nitro then you’re shit out of luck and nobody will give you parts (because you’re NOT certified) nor will anyone work on it (because they can’t sign off on the proper working condition of your car). You basically destroyed your expensive car because you had to be cute.
Matías Odriozola nobody’s stopping Linus from buying another iMac Pro. He modified that one and had no certification to go fucking around inside the machine. Apple is not going to touch it after that point. They really don’t know what your non-certified ass did to the machine. It could be a health hazard and a lawsuit waiting to happen if they sign off on it. They’re not going to do a repair that they can’t sign off on.
Liquid Mark did you even watch his video! They didn't say we won't service the imac pro because you modified the parts. They just said they couldn't service because either they won't give the parts to their service center or they couldn't(cuz they dont exist yet)
I really don't think you could be any more arrogant. Linus is NOT asking for a warranty repair, he fully expected to pay for it. What he IS hoping is for a repair, or at least for them to sell him the parts he needs to repair it. It is not a difficult or weird concept. To go back to the car analogy. Let's even say this is a case where the car\Mac is totalled. You have the option to keep the car and attempt to fix it yourself. You can buy parts from the dealer and\or 3rd party providers to attempt to repair the car yourself. If you are successful in your repairs you can re-title it as a salvage car. In this case, Linus is willing to spend the money to fix this Mac (whether you think it's a waste of money or not is irrelevant) and attempt the repairs himself. Right now Apple makes it very difficult for people to obtain parts because they don't want people working on stuff themselves. THAT is where it's different. If I want to go into apple and pay $500 for a iMac pro screen to try and fix my iMac myself, why can't I do that? At least I got a giggle out of your intro.
Yeah you have a point. but there is also a big difference between "I have soldiered a 6510 to my motherboard, and it stopped working, please fix it" to "We have added some ram and added a card, dropped the screen we didn't modify in the slightest. Can we please buy a replacement screen". If it was a problem with "We don't accept it because you modified it" They should've mentioned it, but they clearly said "We don't allow anyone to replace the screen" (at least according to the video). They could charge 2000$ and it would be "worth their time" to ship a screen that they make.
Bruh. If apple dont have spare parts to fix their own product then fuck me they really do want you to buy a new one. $$$. I think he was more pissed off that they said that it would be no problem to fix after he exsplained to them what the problem was. And then they suddenly said O we cant get the part half way through the process. You would think as a company they would see if they could order the part before making assumptions of what they can fix. Therfore the person he emailed at apple was misleading with what they said they could do. But then again I'm not suprised as apple as a company is misleading.
I love you're channel(pre 1000subs), but i had to dislike this video because the video didn't really make much sense. Apple should fix the computer. Apple refused to even send the screen to a third party repair shop, and not even to the Apple store itself.
I know it’s a year. But I always get really frustrated when I think about how most people reacted to that. 1. Tailosive and Rene Ritchie are absolutely right about the fact the Linus had absolutely no right to ask for any service (either under warranty or at his expense), if anybody provided it to him that would have been great but he was certainly not entitled to it. Apple is quite literally an „Apple authorized service provider“ and no: these kind of providers don’t give you individual parts because there is no business in that. They provide you with the service of „repairing“ your device. 2 If this would have been an accident Apple would just have send him a new one, kept the old one and in time (if possible) repaired it and sold it as an refurbished device with warranty 2.1 this was necessary because at that time Apple had no spare parts and put all its energy into making new Mac Pros 2.2 In this scenario Linus would have gotten a new one quicker and at no risk of it failing because Apple might have failed at identifying all things broken 3 The right to repair was of no role or consequence in this case since this device was so new, that there is no chance of Apple denying anyone warranty service and when the first iMac Pros turned 1 year old or two depending on your Region Apple would have an established supply chain for repairs 4 The environment would be well off just as well since the original iMac (as mentioned above) would be sold later 5 Apple would not have made any money from that, which they could have done by offering Linus 2 or three components and repairs for basically 60-70 percent of the iMac price (a deal essentially equivalent to Linus flipping his broken iMac Pro online and buying a new one) 5.1 The High prices would even be warranted since any parts at that time that Apple didn’t put into its new iMacs would be equivalent to a lost iMac sale 6. the third Party Situation was really sad and stupid and it sucks for anyone who didn’t have the money to replace their iMac and did something stupid because the weren’t informed about what was in Apples Terms and conditions. 6.1 None of this is true for Linus so don’t loose any sleep about a DIY company loosing a product with witch they played around and basically made their money back on the videos they have made about the iMac itself and the repair situation 7. I usually love LTT and it remains my highest watched Tech Channel but here they were clearly in the wrong and everybody who can’t accept that is as much LTT sheep or AntiAppleSheep as Tailosive is an AppleSheep
Hey Draw, you know it is the same screen used on a normal 5k iMac right? What they intended to do is just to replace the damaged screen. I can't see why apple would refuse to fix it for them.
I get why you want to protect Apple and even tho I really like your opinion most of the times this is completely stupid. The points you bring up have nothing to do with the video from Linus. Maybe you really like Apple, but that’s not a reason to stick your head in the sand everytime Apple does something wrong and protect them even if you can’t find any valid points. I’ve been watching your videos for a long time and I always thought your views and opinions were good but now I just think you don’t care about your content nor your reputation.
The beginning video was to be a funny way to show...hey we broke it. Im pretty sure they didn't expect anyone to take it serious. The problem i see is they are willing to pay for replacement parts to fix it themselves, regardless of price. I don't care how its assembled, if someone is willing to pay for a part to fix their computer and are denied to get said part that's unacceptable. The only reason they are getting upset is because they couldn't buy the part on their own, so they went to other means like asking Apple, and other certified Apple shops to fix it and were denied on that as well. Another issue that they were stating was is if someone with a genuine issue went to a certified apple repair shop they couldn't even repair it, because the repair shops don't have the parts or certifications. This is mainly due to apple not properly setting up and getting their support for their newer devices set up incase people have any hardware issues.
SHADOWxWOLF they don’t have the certification or frankly the know-how to fix it themselves. Apple won’t sell parts to people that aren’t certified. I know it seems like a simple matter but the thing broke to begin with because Linus and his crew didn’t have a real clue as to what they were doing. Apple has certification courses but it’s up to service providers to take the course. Here’s the course: training.apple.com/us/en/courses/Apple_Technician_Training/acmt_2017
I understand the Certification process, i can agree to it to a point but when you completely lock the consumer out of repairing/servicing "everything" in the machine they paid for because of certification that's a bit much. if it's a part like the screen to replace you shouldn't need to be certified to repair it but if the issue was a part on the logic board, yeah i can fully understand that it needs to be done by a certified professional. but the problem is that no one has the Certification right now, as Linus stated in his video. so if it was a normal broken machine by a means of say normal wear or bad part, no one could fix it.
Respectfully disagree. Linus didn't try to modify anything, he just disassembled it. And as you can see from the video, he only broke the screen of it; no internal components. Yes the video looks a but staged but that's likely because they were filming a disassembly video; something other youtubers also do all the time. Linus wasn't complaining that Apple wouldn't fix their Mac specifically because they took it apart. He making people aware that Apple has released a product that they cannot fully support. No less a product that professionals rely on on a day to day basis. What if the child of a photoshop professional accidentally threw a ball at their parent's mac pro. They talk it to the apple store and Apple say that they can't. It's the same situation; it just happened to be that this customer was Linus. But that spark was dodgy. Speaking of dodgy, private internet access...ITSN'T. *insert sponsored message here*
I work as an repair guy at an Apple Premium Reseller. It‘s the following. Apple has pretty darn hard rules when it comes to repairs. If you got a water damage for example, every part with any trace of water, wether it works or not, has to be replaced. This sounds bad, but it is good. You pay for a repair and when it is repaired, it should work perfectly afterwards. With this iMac, it is the following: It’s not just the glass, the probably found scratches and marks on delicate components. Following: „Replacement needed!“ And some parts, you can’t order as an repair, because this repair would be more expensive then the iMac it Self. We haven’t got enough details to be clear, but LLT should release the official servicing bill. Or some screenshot of his case at GSX. If I got his serial number, I would look it up my self.
Rexin Oridle Well I’ve been here since very early on, so I can tell you. He was less ignorant and his arguments had some justification behind them. Also cashing in on other people’s videos, as well as doing a podcast with MKBHD.
your video auto played after watching linus video, i didn't click it. with such negativity no wonder you have low subscribers. i'll make sure your videos don't auto play no more.
Nacho Valera who the fuck are you man, defending this piece of shit guy. I have MacBook Pro, iPhone 7 and Surface Pro 4 and I’m not hater of Apple but this guy is bullshit and you’re a turd ball. Good day idiot!
Nacho Valera i know many people who crashed their cars went to a auto shop and got it repaired and paid for it. I dont get your point they wanted to pay for it but apple couldnt do it. Hell if apple sold parts they could get it repair at a 3rd party.
His point was that they couldn't receive the parts necessary to fix the product which is ridiculous because they shouldn't release a product if they are not able or wanting to provide support for it. Also your gtx 1080 example is ridiculous. He didn't solder or break any of the solder joints. He just needed replacement parts which they should be able to provide since they do provide parts for people under warranty they should similarly be able to provide parts for something someone else broke especially if they aren't asking for anything under warranty.
Seriously dude? Accidents happen. If I cracked my screen by accident by it getting knocked over or moving it then I would expect Apple to fix it. You can't sale a $5000 machine and say yeah we can't fix it. That's poor customer service.
Love your videos, love your opinions, came here to hear about your opinions, but you're essentially mocking their video scenario. Humans can make mistakes. You're a human too.
What if you bought it and didn’t take it apart but broke the screen by mistake? They have to have spares man! That is unacceptable! If they had told them they didn’t want to fix it because they took it apart I would have understood. The just didn’t have the parts!
Taking it apart should just void any warranty. They should still be willing to fix it for a fee, or at the very least, sell parts for someone else to fix it.
@@seltjk obviously opening a product yourself voids the warranty - you've tampered with it and any problems could be caused by you. Where Apple is being ridiculously unreasonable is that they won't even repair your product if you PAY them yourself and they won't sell parts for anyone else to fix it either. This should be illegal. Consumer protections in the US are deplorable.
That's the same thing if your iPhone glass breaks and Apple says: "No we can't provide spare screen for you". I thought you were somehow smart up to this point but this video got it clear. You are Apple-blinded.
You spent so much time complaining about the ad-reads. It's like half your video. "WHY DO YOU WANT TO MAKE MONEY, LINUS? SHILL!" He has nearly 20 employees, of course he has to make money. Do you think they all work for free? Also, openning a Mac and it breaking is a lot different than buying bootlegged parts and making your own phone. They didn't modify anything, they OPENNED it. They didn't take the CPU or GPU out, or switch the ram, or try to build a new computer in the Mac. They OPENNED it. And if you actually think that the parts that broke, the motherboard, the PSU, and the screen, are more expensive than the product, then to quote Linus "you're an idiot." They wouldn't build a fucking computer that costs more than they sell it for.
I like your content. I disagree with you a lot, but I still like what you make when you aren't bashing other RUclipsrs. Even those videos were mostly okay, save the Unbox Therapy one. I thought that was a little over-the-top This was out of line. You're being a dick for the sake of it, insulting his unintrusive business practices that he uses to pay his employees, and really made some stupid ass arguments that I suspect you know we're stupid.
so many people missing the point of both videos lol 1. Linus wanted to buy a screen from apple to fix it himself not that it couldnt be fixed 2. yes apple could have and will fix ur device. they just arent letting u do it yourself unless u want to take the risk of having futher problems with ur device with no real "care plan " for it' 3.Drew might have over stated the whole "modded" thing in his video whne it was just 'Self ' screen repair. 4. we all know Linus is the complete opposite of Drew when it comes to tech so opinions will be fairly one sided. at the end of the day the dude has enough money and other pcs around him to use so it was never a real lost to him to begin with .
I understand the upset PC audience but it’s simple. Don’t open their devices. They opened it and broke it and tried to get assistance. - I watched the video.
Yup I shouldn't have made this lol
What do you mean “I shouldn’t have made this lol”, it’s like you still think there are no issues with the video at all. People are angry because your counters are weak, you didn’t address certain points Linus made, while twisting other point he made, yet you presented it in such a condescending manner. People aren’t like you where they blindly support brand/creators, they are mad for a reason. This video is when you lost a subscriber 2 years ago, it’s sad to see you haven’t changed.
Nooooo , it's the best video , Linus is fraud he did that on purpose and we all know he hate apple
this video should be public! it was a great video! and I think you brought up very valid points!
make it public!
Ever heard of reenactment? Might wanna look it up in the dictionary...
It's like you tried to miss the point of the video.
Xeferex he failed at it too. Made him look more dumb of a blonde bitch.
agreed he missed the entire message of the video. also the clear fact that the displaying being dropped was a reenactment and the spark was added for comic effect and was not supposed to look real.
Xeferex nope. He didn’t
This guy has too many followers, probably all apple idiots.. the i stands for idiot!
You completely missed the point of that video. Point is Apple refused to sell replacement parts to them or 3rd party service. And that into was just exaggerated re-enactment.
EthanBB Apple never sells replacement parts to people that aren’t certified. Selling the parts to the jackass that broke it to begin with isn’t a very good idea at all. Everybody’s acting like it should be no big deal to give him the screen but he doesn’t have a certification t0 service the thing and he fucking doesn’t know how to fix or service it. Next time he could kill himself.
but they won't even sell the parts to their own certified people
Flame Pieman they sell to service providers that are certified. Where do you think their Apple certified repair shops get their parts? Magic?
He's referring to LTT's video. The Apple Certified repair shops couldn't even get the part, and it's not because it costs more than the rest of the computer.
Bryce Prince they couldn’t get the part because they didn’t have anyone with the certification (they said in the video). However, the cert course to work on the iMac Pro has been available since December. So maybe the technician didn’t want to waste his time telling LTT that it’ll cost way more to repair (replace the monitor, logicboard AND PSU... essentially the whole computer) than simply buying a new one.
I mean, do you want to pay $7000 to repair a $5000 computer? Is telling you that it’ll cost that much even an option at all?
Sorry T your wrong. Apple should be able to service a simple screen replacement regardless of the inners. I understand charging versus covering under warranty, but I’m shocked Apple can’t handle their own product line. As an insurance arbitrator the car analogy is 100% true. It’s not like he was asking Apple to fix the modification he added as you insinuated just the screen. I’m sure Apple would have a different answer to the inquiry next year as support is added for the pro.
Brian Martin it’s not a simple replacement when they can’t sign off on a repair because they don’t know what you did when you modified the machine. Besides, when the iPad Pro came out, repairing the display cost more than simply buying a new iPad Pro. So, this should be a case of “buy another iMac Pro”.
If Linus took his iMac Pro to an Apple certified service shop to upgrade the ram and the display were broken due to fault of the repair shop, then that would be a different matter. But that’s not what happened here at all.
So you are saying it is perfectly fine that a 4000$ machine has to be thrown in the bin because of a easy to fix 700$ part?
F1NNSP1N the following parts broken by Linus
1) the monitor
2) the logic board
3) the PSU
So, with the exclusion of the SSD’s, the CPU and the case, Linus trashed the whole computer. It would cost *more* in parts alone to fix the damn thing than it would cost to GO BUY ANOTHER iMAC PRO!
Liquid Mark out of the 5000$ 50-60% is just markup so it'll probably cost 1200$ maximum
Sorry Tailosive, but I have issues with your video.
First off, you spend about 5 minutes criticizing a reenactment that isn't pretending to be anything other than that. If you watch his channel, you know they do obvious edits for comedic effect - not to trick the viewer. Second, your analogy doesn't work because if they chose to just sell the part to an Apple Certified repair shop, then it would come at no extra cost to their bottom line. Third, your criticism of his ads are unnecessary. He does that to bring good content to his viewers, which doesn't come cheap (he uses decent amounts of money to buy products he wants to look at and show viewers). The reason he is so well-liked is because he isn't a shill for any specific companies, and gives credit/criticizes them all pretty evenly. He doesn't rush to anyone's defense like you do whenever Apple gets criticism (I've watched old videos, such as your S8 review, in which you make a criticism of a group, but applaud it when it makes its way over to Apple). I watch your videos to get a little extra pro-Apple views, but it's pretty dumb when you won't criticize ANY of Apple's products, but will criticize everyone else. I know you're the Apple Sheep, but even EverythingApplePro isn't so unrealistic.
Bryce Prince I couldn’t agree more, I don’t even think he can be categorised as an Apple sheep but an Apple extremist. His views don’t align with Apple, they go way beyond. Not to mention his arguments are nonsensical and baseless.
Apple Bits couldn't agree more
SageModeLuis lol. I've been writing a lot of analytical college papers and videos lately, so it doesn't take me too long to rattle off my thoughts, even when they're longer.
auto-play & you made you point but what about right to repair & DIY?
I do get some of the points your bringing up but the point of him only criticising just other companies. I kinda disagree with you on. He literally has a video called stuff I hate about apple or stuff apple does that I don’t like/hate but I do agree with you
Did you even bother listening to Apples arguments for not fixing it? None of them were because of modifications...
Henrik Paulsen because there were no modifications for starters. Also what is there to mod? Nothing. Swapping out the cpu in a standard lga socket or the ram in standard dimm slots is not modding
That bitch was too busy defending Apple's honor
Why didn't apple wanna fix it?
I'm starting to wonder if he even watched more than 1 minute of Linus's video, since he is completely missing the point and bending the truth.
he's an apple user, of course he didn't listen..
But he just wanted a screen and power supply replacement?
Buddy, they weren't trying to abuse the warranty system. They weren't even trying to get Apple to repair the product for them. They weren't trying to replace the parts they "modified", they were trying to replace some the most basic of components of ANY computer: the screen, power supply and motherboard. The point of the video isn't that they should have gotten a free repair, the point is that Apple doesn't have the support infrastructure in place for one of their flagship products. They don't care if Apple will repair it for them or not, they just want the parts. Apple doesen't have the system in place to send replacement parts to their own retail stores and authorized technicians. Apple shouldn't release a product that doesen't have support infrastructure if one of their main claims to fame is their product support. The iMac Pro was a rushed release, they shouldn't have rushed production of it even if it was to meet the demands of pro users who were abandoned by the fuck-up of the Mac Pro.
also if you think that's too many ads you would have a heart attack if you watched a few minutes of television.
Griffin Ashburn wow dude . Just buy a stupid PC if you rape it everyday.
I call Linus a bad person.Intentionally destroying a good computer .
I mean, they didn't intentionally destroy a good computer. They further damaged an already broken computer so they could make a more clickable thumbnail. Honestly, I think that's a pretty deceptive an dishonest thing to do, but at the end of the day they run a business and gotta get them clicks somehow.
Islam kills 32k annually They make detail review of the product from the outside to the inside...they don't use this as their daily driver
Griffin Ashburn exactly! But apparently he has intelectual disability
Yea this guy doesn't get it, it's not about what the device was built for, it's about repairing it no matter how it was damaged. Say you accidentally drop it and brack the screen, that isn't a modification and the expectation shouldn't be to chuck it out. A repair is a reasonable expectation for all consumers. I'm sure this guy would be up in arms if he dropped his mobile phones, broke the screen and found that the manufacturer couldn't provide a replacement part.
You know the sad part about this guy ''Apple sheep'', is that he blindly defends Apple and I'm sure they're not even paying him
Dear Tailosive Tech
Let me simplify the problem for you. Consider, I buy a brand new Samsung Galaxy S9. Now, I do not like the custom skin that Samsung put over it. Therefore I unlock my bootloader, root my device and flash a custom rom on it (being fully aware that this voids my warranty). I use my phone for a view days until one day I accidentally drop it, the screen shatters and so I need to replace it. To fix the screen, I visit a Samsung centre (naturally). Now listen very carefully. There are two cases-
Number 1. The point Linus' video makes: The Samsung representative tells me that they don't have a replacement screen and hence they can't fix my product. Which is stupid and insane.
Number 2. What you misunderstood or you are just delusional. Samsung refuses to repair the screen because I have rooted the phone and installed a custom rom on it. I have agreed to pay the price but still they are refusing to do it. Which is far more stupid.
Tailosive, I happened to come across your content a few days ago. I watched a couple of your videos and noted that there was slight bias in them. You were clearly an apple fan but your arguments made sense so that didn't bug me much.
But today, you have proved that you are an isheep, you are following Apple like it's your religion. I am astounded at your idiosyncrasies in the video.
Yours sincerely
A not so techy but logical viewer
nailed it
I think the issue was that Apple didn’t have the parts nor the trained staff to repair it. So even if you accidentally broke something or if something happened, you’re basically screwed because Apple literally cannot repair it. And when you’re paying thousands and thousands of dollars for a computer , I see where the frustration is.
The issue here is the lack of honesty/transparency on behalf of Apple
My feeling is if you are willing to pay for it they should fix it. And they were just disassembling it, not modifying it. So it should be easy enough for them to just replace the screen. Also if you watch his videos, they do a lot of post issue stage shots. People that watch him on a regular basis knew that the spark was a joke. Yes I agree if something is "totaled", the company should just say this will cost more to fix and that should be the end of it but in this case it is cheaper for them to get a display assembly and put it on. Also, to say companies will not do PCB repairs is also incorrect, for corporate customers, Dell does motherboard repairs on their business lineup and sends them back. I know this cause they do it for my company. All this being said, the company does have the right to deny service, but the customer also has the right to complain about it if the company does not offer a level of service as another company does. You also have the right to complain about someone else complaining. But you asked for comments so here is mine :)
sliphere011 Yeah, it's just bizarre.
Did you even watch linus' video? The reason they wouldn't fix it has nothing to do with it being modified.
His entire channel is entirely based around making excuses for Apple. A true Apple sheep channel and everything anti-PC and anti-android.
On top of that he took personal attacks on Linus and his channel with outright mockery. A disgraceful RUclipsr.
this video should be named "APPLE FANBOY CRIES OVER REALISTIC APPLE EXPERIENCE"
ignorant dumb bitch
XD
fai365day just stating facts
fai365day No they didn’t repair it bc he opened it. That Andrea woman clearly said “If a mac id taken apart by unauthorized parties then we topically no longer service the mac”.
They don’t know what they did to the mac when it got opened and more might be damaged than what they claim. The repairs could end up costing as much as the mac itself
To make you sad, I have an ROG G74SX i have modified it, and something went wrong with MB ... i sended it to ASUS and they fixed it, i had to pay like 400 Euro.
Because ASUS take CARE about his CUSTOMERS
This is not about whose fault it is. Its about the right to repair, so we can waste less stuff.
Finally, somebody got the big picture,,,BTW Louis Rossman will make the repairs in the end.
Think closely he lost the right to repair it. Even if he was willing to pay. He did something he is not allowed to “opening it”.
Even if u want to clean it from dust they said do not do it go to our store and ask us to do so.
@@alimghazzawi3700 i don't think you get what right to repair means
Lucian Iștoc it’s matter of laws and apple said it’s terms if u want to repair do not open it simply as that
and in the law if company made some terms and the costumer disobeyed those terms the company has the right to refuse to repair the product given
@@alimghazzawi3700 MY DUDE FOR FUCKS SAKE. The problem is NOT that they opened it, but that Apple didn't have the stuff to fix their OWN product. FOR GOD DAMN SAKE use some logic. What happens if my Mac trips during an earthquake? I did not open it and I did not break the warranty void. But Apple still does not have the parts to repair it.
Hold on. If your iMAc is dropped by accident - you still would like to repair it - right? This is the story about!
But the Mac didn't drop by accident. Apple opened it up and realized that he got in there already. I understand Linus' frustration but as a computer expert, he should have read Apple's replacement conditions: one being that if the unit is modified or opened, they will not work on it as shown on the screen in Linus' video. I'm surprised he can't fix it considering his prowess and the fact that its using a 5k display also used in the 27inch regular iMac which he can purchase at any time.
Kitty's Review maybe your moving it or pluging in something and it's falls flat on its face....
Kitty's Review That's not the point. The point is that they couldn't repair it because Apple never distributed any replacement parts so that if an iMac HAD been broken by accident, they also wouldn't have been able to repair that one.
Ed Saucin Again, that wasn't the point. The point was that apple didn't have their own replacement parts available
His description gives away the fundamental problem in his thinking. It shows that he really thinks that a car company would just say "no you're dumb, we're not going to fix your car for any amount of money" if you broke it and it was entirely your fault. No, most companies will GLADLY take your money to repair something, especially since Linus never had any issue with paying whatever it may cost to fix it. Crash a brand new car and any dealer/shop would LOVE to take more of your money.
Apple should absolutely be able to supply the parts for a new screen. Because this isn’t something that you have to get inside the computer to break. If a normal consumer buys an iMac, and it falls off the desk let’s say, and the screen cracks, Apple should be prepared to supply a replacement screen. Same with a cracked iPhone screen. You can get a replacement iPhone display without warranty (although you have to pay for it) from Apple, so you should theoretically be able to do a similar thing with an iMac.
I will be willing to bet you only watched the first minute or so of the video before jumping to conclusions. Ridiculous video, very little actual information, and purely for clicks, views and revenue. So glad Adblock is a thing. I’m all for a debate but if you can’t even get your facts straight, don’t bother.
Written from my iPhone btw.
On top of that, as said in the video, Apple launched the brand new iMac Pro, not being prepared in the support area. Surely this sort of stuff has to be illegal in Canada, where Linus Tech Tips is based.
So, Apple tells you not to try and upgrade it, You try and upgrade it and you end up with a broken screen and PSU. You ask Apple to fix the problem that you caused by doing the thing they specifically told you not to do, why should they have any obligation to help you.
The only point of the video is to generate traffic for the channel.
I mean he compares broken imac to a broken gtx 1080 fgs. A imac pro have graphic cards as a component of it.
I so wanted to rant on this video but even it ain't worth it. Besides, you already summed it up.
Mandalada They are asking for the parts. No matter what Linus did with his machine, they must be able to supply the parts.
You people will bend over for anything Apple does. Whatever they do, even if it is bad for the consumer, you'll take it right up the ass. I don't understand how one can be so obsessed with a company that they are willing to let that company treat them like shit, at any turn.
From what I got out of the video Linus was upset because Apple wouldn’t sell him a screen for which he was going to pay for.
Timothy Baxter exactly because linus can easily fix it himself, granted he has the parts like the screen and psu I believe it was
He has people who know how to fix it.
Chicken Little if he knew how to fix it, then he wouldn’t have broke it to begin with.
Foxfighter 84 if they are certified then they can just order the display. If they aren’t certified then sorry but they don’t know how to fix it.
Liquid Mark that makes absolutely no sense.... Does that mean that if you know how to drive a car, you can't crash a car... EVER. makes no fucking sense
I swear to god if this is about a Google device or anything else except apple. you would be like "this is why apple is better than everyone else, they provide a great support and guess what, they can actually fix their products". when I got to the video I really hoped that you will be like " yeah I agree that sucks, I would be mad if apple cant fix my product or at least provide me with the parts to fix it
Let's face it : He's a wannabe Apple bully. Can't stand genuine criticism.
The quality of this channel sinking to new bottoms.
OAC Balkan
The comment section is sinking to new bottoms!
What do you expect from an Apple sheep channel?
OAC Balkan While he gains new subscribers... right....
You're just triggered
@@HaggardPillockHD thanks
You don't address the problem of Apple not willing to sell the parts. He clearly explains they went to third party repair shops who also can't get the parts. I agree the part would likely cost more than the computer itself. But for someone who wants to pay, not sure what Apple gains from finding excuses to not provide the parts. Falling monitors from people tripping on wires or other is not unusual. Does this mean an Apple computer and it's content are totaled if knocked over? If that's the case, it makes a great argument to stick with a PC.
Fun fact, the replacement screen for his particular model of iMac Pro was $1300. Factor in labor and taxes and it'd probably cost a little over $2000 to repair it. Linus specifically needed a new screen, power supply unit, and motherboard. This is basically the entire computer. But still, it's going to be slightly less money than outright buying a new unit. The things he needed in question are all separate components that can very easily be removed and replaced.
Yeah the dropping the display shot was a dramatic recreation.
I really disagree with you on this one.
Same
Tanmay Patel When he knows his arguments are crap so he decides to mock LTT’s sponsorships and pick on what is clearly humour instead (the spark thingy)
Yeah he dragged on the part about the clear skit they did at the start of the video for quite a while but he makes some very fair and good points with the car analogy part where he says how he essentially totalled the iMac and it would have cost Apple more to get and supply the part then fix his iMac than it would had to have just got a new one
Except he didn't total the iMac as computers have many independent parts which all come together for the end product. The screen is costly at about $1,300-$1,400, the 750W PSU is $170 and the motherboard is estimated at $600 (I presume based on it being the closest performing counterpart. What you see here is about $2,000 worth of damaged parts that if fully replaced should fix the imac into a good as new state. Even if apple charged a $1,000 fee for supplying it Linus probably would prefer to go ahead with it as he would still save about $2,000.
Andrew Macintyre Your reply made me imagine an old grandpa raging over a “broken” computer that wouldn’t turn on, so he throws it out, without realising that he forgot to plug in the power cord 😂
Edit: clarification, I bet a lot of people still think a desktop or All In One is one piece of solid hardware lol, “something breaks, then everything breaks right?” 😂
Completely missed the point.
Yeah thats the problem people are missing the point. Linus tech tips is willing to pay out of pocket to get it fixed, they knew going in opening a product would void the warranty.
Exactly. The fact that they don't have parts available for such a high end machine is unbelieveable.
yeah you did
You missed the point. After opening a product that a company specifically asks you not to, you void warranty AND lose RIGHT TO SERVICE (that’s very important), no matter how much you are willing to pay. That’s why they recommended going to a Third party repair shop. It’s a legal thing. If it was simply the display, sure. But it was the circuit board, power supply and display. Apple does not have to service it and they can’t after it’s been messed with internally, what if it was rigged, what if it they left a hot wire loose and an employee touched it. Finally, their breaking it wasn’t an accident, they messed with it’s insides. Dropping it by accident would not have caused that much damage.
KJohn060 So you think it's OK that a company can say that the product you purchased can only be touched by them, ever, and if anyone else does your on your own? That's bullshit.
It's like a car manufacturer saying 4 years down the road 'you got mom and pop garage to change your brake pads? Bring it to us EVERYTIME or we will never give you technical support again' or 'you better not have opened that hood or your on your own buddy' - it's ridiculous!
Look, if you open the thing up under warranty than expect to loose your warranty, I don't think anyone with half a brain would argue that - but if your paying? Yeah Linus broke the TOS, that doesn't make apples TOS right or fair.
Its a legal thing incase an employee gets a shock from a hot wire put in the wrong place? I presume you mean an apple tech. Will as a technician in any industry that's your job - to diagnose and repair faults, wires in the wrong place included, that's why your a competent technician you know how to look for and mitigate risk. That policy just says to me apple geniuses are just part swapping monkeys and not techs at all - That's why they won't touch it, their techs are not competent to spot and correct mistakes.
Linus' background comes from being a lead project manager at a large computer parts retailer as well as having years of building PCs from the early days so it's extremely understandable that he feels the way he does
geng92 yes, he broke many things from many brands. He shits on many products like the steam machine for example, but our boy Drew just seem to look past that and only getting triggered when Apple is mentioned
Apple fanboy indeed
MasterBaiter
Isn't the Steam Machine failing? So in a way, wasn't the bad press accurate?
Tabula Rasa your point is
MasterBaiter
That the Steam Machine is a bad product and many other reviewers thought the same. Not too hard to understand.
I actually agree with your points. Everyone has their own opinion on things, and everyone who disliked and hated on this video is just plain disrespectful
You can definitely learn something from Linus instead of calling Linus’s subs idiots.
*It's a cracked display, Apple should replace the display with Linus paying. The right to ask for a repair and paying for it is protected under law I think*
*IT'S LIKE CRACKING YOUR IPHONE SCREEN BY TRYING TO REMOVE IT, AND THEN APPLE NOT BEING WILLING TO REPAIR IT EVEN THOUGH YOU WANT TO PAY. THEY ALWAYS ACCEPT THAT REPAIR*
A company, by law, can refuse service to out-of-warrany devices as they wish. Even if you offer money, they do not need to offer service.
Bhavik Singh the point is, is that it’s modded causing the screen to be possibly be put together in a different way than intended by Apple. Apple do not know how to fix it
Nath m Plunk The point is, you don't know what the point is.
Nath m Plunk you are wrong, it wasn't modified, only taken apart and put back together.
Rafael Mendoza exactly
I think you missed the whole point... 😔 Apple said they couldn't fix it because the part was unavailable, not because the device was disassembled (they mentioned that but that wasn't the reason)
You’re jumping to untrue conclusions throughout the video, assuming that he broke the circuitry, and that he was generally reckless. He didn’t and he wasn’t. He only broke the display. While it’s frowned upon, Apple could fix it.
James G The screen shouldn’t have been off in the first place.
He did break the whole computer, HE SAID HE NEEDED A LOGIC BOARD AND PSU
Problem 2: Linus was willing to PAY to get it fixed. He wasn’t trying to get it for warranty.
i disagree with you
"just buy a new one?" what turd
He'll make a response video to this comment now saying how you are *dumb* for just disagreeing with him, a self proclaimed and rightly so, iSheep.
Negative
YEEEEEEEEET
You can't argue with an idiot. He will just pull you to his level of brain-cells' suicide and as a result you'll get your mind blown and your stupidity rise. So let him be and some day may the holy spirit light his way or whatever.
*This has got to be a joke.*
*Your view is unbelievable and just wrong.*
*And it’s a fact that most people at Apple do not agree with some, if not all of the things you have said.*
*Your arguments are baseless, misinformed, and deluded.*
Ultra Instinct Uran "how is the earth round exactly?" is what you meant, right?
Ultra Instinct Uran The reason Apple said they couldn't repair it is because Apple headquarters had never sent out (or never had) any replacement parts for the iMac pro. So even if it had been broken by accident without the warranty, Apple still wouldn't have been able to fix it
Ultra Instinct Uran apple shouldn't refuse service for a product if it doesn't negatively affect them
AwesomeGuy Haha you believe that? First of all you can keep saying that to customers that noone before them had broken it and asked for parts. And second youre blind if you dont see and dumb if you dont know that apple have a default policy of not providing spare parts or repairs out of warranty, because they know their users are primary too dumb to use anything else so they go buy a new apple product. They even do this in their manufacturing process, makes it harder on purpose to repair the shit.
jonasakabuk I've never had to repair any Apple product, nor have I looked into their warranty process, because, again, I've never needed to fox anything. I was literally just summarizing Linus' video, and why he was mad and frustrated at Apple.
Apple sheep man, if someone buys a $5000 dollar computer, tips it forward and it falls flat and the screen breaks. Thats obviously not gonna be worth it just buy a new one..
Mikai Mitchell there’s a big difference between a simple mistake and opening up something that wasn’t designed to be opened and fucking up the entire computer because you don’t know what the fuck you’re doing.
Steve Poirier you can legally "hack" the machine, at least in the US. I'm pretty sure that US laws would apply all across Apple's shops, even internationally, as they are based in California. It's illegal for company's to void the warranty, unless they can prove that the modding was what caused the part to malfunction, which clearly, it wasn't the case, as he just dropped the damn thing on accident. Plus, even if there were no warranty, what kind of company wouldn't allow anyone, even licensed repair shops, to order a replacement screen? Normally, I don't mind fanboys and Apple sheep, but when they openly support an anti-consumer practice and then go and blame the consumer, that's where I draw the line. Tailosive is full of shit in this video.
Hi I'm A Being if the user signs the terms of repair agreement (required to even start using a Apple device) you legally say not to open it up or you will lose all repairing ability. This is and all in one something not meant to be opened up in the first place. Want to open a computer up? Buy a PC that’s what they are made for not a MAC
BazeTheo Ok, let's just say that's true (I've never owned an iMac and don't know the legalities of it, so let's just say it is). Now, it's no longer under warranty. What do you do with every other device when it breaks and it's no longer under warranty? You go to a repair shop, they order the part/s, and fix it. It is completely illogical to say that just because it is an all in one, they wouldn't be able to order replacement parts, because things can break, even if they don't modify it. Complete bs on Apple's part.
Lucky we have consumer rights, that void that.
I love Apple but I have to disagree with you on this one. The fcc has said it’s illegal to deny service ton someone for taking apart your own products. They didn’t say that Apple wouldn’t fix it because Linus tampered with it. They said it’s because they physically couldn’t fix it. That’s a problem to me. I agree with a lot of the stuff you defend apple on but I think you shouldn't do it on this case. If you don't push them to fix their mistakes they never will.
Steven they can’t fix something that he opened up and tampered with. He’ll have to take it to a certified repair shop that has someone on staff that’s certified to service that specific model mac. They’ll have to undo his modifications and fix any other parts that were damaged while his non-certified ads was bumbling around inside the all in one computer that he shouldn’t be fucking around inside of.
Liquid Mark They most certainly can fix it, and they said they would (watch Linus' video), it's just that the apple store was not able to get the parts. Or any other authorized Apple service provider. And that is an issue.
+Liquid Mark
The issue wasn't the warrenty or that they opened it. The issue was they were not even capable of getting the parts at all to fix it.
Liquid Mark All I keep seeing from you is garbage related to how he or his employees aren't certified. If you honestly think that you need to be certified to work on something as simple as a damn computer, I hope to god you aren't an engineer or work in any tech industry because you would be completely worthless as an employee. I can personally say I would NEVER hire someone like you.
I know over a dozen different programming platforms, and I've been to maybe 5 training courses over the breadth of them. The only reason I went to those training courses was because they were required by our customer due to industrial safety standards that the customer required.
Certifications more often than not are handed out to stupid people who use them as a crutch to get a job. It's a computer... Not a car or something that actually requires a decent level of training to understand and could also pose a safety risk for the person working on it, and the operator after the work is done...
+Sama well I got my iPad mini Repaired at a third party repair place cause apple was too Expensive, they claimed that they knew what they were doing and totally fucked up my iPad. So what happened was I dropped my iPad and the screen smashed. I brought to a well known repair place here in Ireland (iFixit I believe). They rang us back 2 days later and said that they ordered a new screen . 3 days after the initial visit we came back in and discussed the issue with another employee and he said that the screen was faulty and that they had ordered a new one. So we went back 2 days later and they told us that this screen when fitted, would turn off when you press the home button. We were told it was an issue with the LCD and that they had to get another screen from another store. We came back again 2 days later and he said that the issue was not the LCD, because they had the same problem with even a new LCD.
They said something about a "coil" being gone. He said he could by pass it. We waited for a call and didn't get one, so we went back ( this was a few days later again)and they then said it wasn't the coil, that it was, that the motherboard was gone and that they couldn't do anything about it and couldn't figure out the problem. That was about 2-3 weeks of going back and forth. So we sent it too apple to have a look and they sent back pictures saying that the Internal protective covers had been removed when they should not have been touched, a part that should have been screwed off was pulled off and the threads were damaged, the LCD was scratched internally, other panels had been damaged (HUGE scratches all over them) and the Battery was damaged (there were dents in the battery).
Apple said that it would cost too much to repair and you would be better off buying a new one. So we wrote a complaint letter to the ifixit repair shop and they got us a replacement iPad. BUT IT WAS THE WRONG SPEC. I had a 64GB wifi only iPad min and they gave us a 16GB wifi only iPad mini. It took them a month to get that replacement iPad and we had to wait ANOTHER month again to get the right one, they sent us the wrong one again, 64gb wifi and cellular instead of the wifi only so I got a slight upgrade in the end. Also I think they never gave back my smart cover I had on the iPad. They gave back the 16GB one with the cover on it but after we got back the right one I could never find it again. So these guys claimed to be professional technicians and they were not ! That certified technician does mean something. The technician that worked on my iPad was gone so I presumed he was fired and the iFixit place closed down and left. Another repair shop called Pair now sits in its place.
I mean, to my understanding the only major thing he wanted fixed was the screen, which should be easy enough...
Isaac Roufs All he did was take the back off and cracked the screen, nothing was modded. Is this channel considered a tech channel?
Reggie Da Nie LS I assume so. I agree, the whole argument was the "heavy modding", but it just seemed like the screen broke
Isaac Roufs yeah, why couldn't Apple give him a new screen? How hard is that? Most other companies let you order, or, at the very least, a licensed repaie shop, the part that you broke, as long as it isn't the whole thing.
Reggie Da Nie LS O've been telling that for fuckin hours...
These iSheeps are blind
Not really, taking apart an iMac isn’t exactly something a non certified technician should be doing. That display is precisely calibrated, and when the one comes in it must be replaced in a specific way to allé sure the adhesive seals the system properly. Secondly, they did modify the machine by adding non certified ddr4 ram, and incorrectly removing the fan assembly along with what looked like the WiFi ribbon cable & display power cable. When reassembling the machine, they did not put the parts back in the correct order causing display stress and weakening the seal. The seal wasn’t proper because they didn’t have the correct adhesive (which is $19 from OWC, this wouldn’t have been difficult to come by), and by the time the system was back together it didn’t work properly because it failed boot validation. Why did it fail? Because they screwed with parts that they didn’t know how to work on, and used non certified ram... that’s why Apple wouldn’t touch it with a ten foot pole, Linus stated “three parts”, memory controller/assembly, fan assembly, ribbon cables+display.
"Umm, if you drove your car into a pole right after buying it... that's not the dealers fault. That just means you're dumb." The more important thing is if the car was damaged even by accident, the consumer would be screwed. It doesn't make sense for companies, especially Apple, to still not have support for Pro products 3 months after release. Another thing is Apple's hostility to third party repair but that is to be expected.
Sorry man, you don’t do sarcasm well. The thing he was pointing out is that Apple won’t repair ANYTHING! Even if I want to pay for it. And to use your car comparison: the dealer will fix your car, no matter how much, as long as you are willing to pay.
@Saucy Boi Linus's point was that apple themselves told him that they don't have the parts nor people to do a repair. Assuming this is true, they wouldn't be able to do a repair on an iMac that wasn't open and just failed on its own, or maybe the screen got broken by accident (not talking about Linus's iMac; I'm talking about anyone's generic iMac).
@Saucy Boi well yes, when they have the parts the would fix it if not taken apart (we don't know if they would fix one that has been taken apart). My problem with this video is that he's completely missed the point and has ranted at Linus for something he wasn't talking about. He was mad at apple for not having the ability to repair a product (even if they wanted to) that was already decently old.
I disagree with you completely. One I could be wrong but they didn't modify the iMac. They dropped the screen. What if the screen was broken and needed to be replaced? Is Apple going to just say "Sorry Customer, we know the screen needs to be replaced and this is a defect but we can't get the parts." The only other choice is for Apple to replace the entire iMac Pro? And remember - THEY can't get the parts. It's not like they shot the motherboard. They broke the screen. I can easily see that happening. Ever had kids? Heard of them, maybe? The iMac Pro is the perfect at home work station. But because it's at home it's entirely possible a kid might break a screen. Then that parent would be very upset because instead of paying someone $1000 or so to fix a screen they have go spend 5K+ to fix a screen. That's just stupid. It be one thing of they said, "Parts are on back order but we will get it eventually." No, the response was "We can't get the parts because HQ won't ever send them to us." That's just dumb. What if they want send iPhone screens one day?
Apple needs to fix this problem because I won't be buying a machine that can't be fixed. I do have kids and all the work I do I do at home now.
Allen S Please go and buy a brand new Ferrari model demolish the engine then cry to Ferrari to send you a new engine to replace it. You’ll get the middle finger. Linus FUCKED UP.
Sam Geurdi thats a terrible analogy. It should go like this.
"Please go buy a Ferrari, demolish it, and ask Ferrari for the parts so you can fix it yourself."
Some Dude Ferrari probably won’t sell you the parts to their new hotness supercar. You’ll have to go to a certified Ferrari repair shop. Besides, this is more like totaling your Ferrari because you decided to go jumping ramps like in dukes of hazard and now you want or buy parts to essentially rebuild the entire car sans chassis.
Liquid Mark know what? Good point.
Tailosive Tech, you need to get your facts right before making a video on someone. This is embarrassing to watch, besides you’re talking trash not TECH.
Iyep, and he missed the incredibly minor fact that Linus was willing to PAY APPLE TO REPAIR THE DAMN IMAC.
THE REPAIR COSTS APPLE MORE THAN THE WHOLE FUCKING COMPUTER
Its impossible because it will cost apple more to buy new parts instead of just selling him a new one
Quit the BS. It's a screen, and I swear, sooner or later some other person will need a replacement for a screen. Not to mention, a 200+ billion dollar company... need I go on?
It would be like Tesla didn’t have parts for his freaking expensive new cars. Btw, DO THEY???
Bro, as a fellow Apple Sheep I enjoy your vids - but I do have to disagree with you on this one. Apple does some fantastic things, but no need to go taliban and defend them no matter what. Dislike on this one.
Apple does some "fantastic things".. like STILL getting cobalt and other raw materials from child slave labor camps.. Yeah, REAL great company..
DashCamIt you’re joking right
Nobody is this stupid
it doesn't matter if it was modified. he wasn't trying to abuse the warranty system. he just wanted a simple screen replacement that he was very willing to pay for. if apple were so fucking picky about people changing the ram, it would have been soldered onto the motherboard. that would've even saved space. they wouldn't have used full size ram sticks if you weren't allowed to replace them period. He just wanted a new screen for his very expensive imac that has some very valuable video footage that could cost him a lot of money if that mac were to be gone forever. i think apple should respect that. I don't even know why apple were so fussy about it either like they'd be getting paid money and they wouldn't even need to fix it, they just wanted the part. I love apple but this was unacceptable.
1. The shock was a joke. That was pretty obvious
2. The adds keeps his team paid, his videos top quality and exposure to brands that very few youtubers have
3. He did not MODIFY anything, he disassembled it. 2 extremely different terms.
4. LTT specifically need the display module of a brand new product, whose parts need to be fully supported and available to all service providers. He never mentioned anything about older modules of older units (such as the one at the intro of your video, although the squarespace joke was really funny I must admit).
5. You stopped your factual commentary at about the 6th minute and then you started mocking and bringing as an example irrelevant situations (such as modifying a GPU) for the rest of your video
6. A customer with product A is not more important than a customer with product B. I'm sure this is not something that huge companies live by so do not assume that (battery, watches replacements vs screen replacement)
7. AppleCare extends the warranty. Buying something months ago, still keeps it within its warranty period.
8. I completely agree with your point of the purpose of the Mac Pro vs iMac pro (minute 8).
They’re not asking for a free replacement dude they’re willing to pay full price for a replacement
Give this guy some apple knee pads.
menojohnson he's a knee gear
Reggie Da Nie LS what?
Reggie Da Nie LS lmao with your racist loophole ....too funny!
menojohnson Don't give me E-boler
OWL *Ebola* and this joke is about 4 years too late
Drew, if you honest to god think that the breaking of the imac scene, along with many others, were actually made to deceive the viewers into believing that they were real and not theatricaly overexagerated recreations, than you seriously daft.
P.S. Nvidia doesn't even sell the vast majority of their gpu-s, it's done by other companies like asus, msi, evga and etc.
Oh got it! So they were dropping the display EVEN MORE for the sake of the camera... smart
Tailosive Tech man like WHO CARES it his video! Who are you? Tech police? Who named you? Better focus on doing your own original content without criticizing others
Tailosive Tech they weren't getting it fixed anyway at this point. I don't see how possible breaking an already broken part more is either smart or dumb, it's broken you might as well melt it. It's not like Apple or anyone can make the glass whole again.
And your argument about getting apple care, they mentioned that they should have gotten it in the video, as an offhand joke.
And Apple didn't say that it was totalled all they said was that they weren't able to get the parts ordered. And how the hell do you total a conputer, unless literally all of the parts are broken you can always replace them if you can obtain a working one.
And that's the entire problem that they're facing. They just want replacement parts but the way Apple has it set up at the moment they can't even get them from a third party, which is what Apple told them to do at the end.
P. S. Nvidia doesn't even sell the vast majority of their gpu-s, it's done by other companies like asus msi evga and etc.
P. S. S. If ads bother you so much just skip over them, they're literally a few seconds long.
@ 10:13 Drew started crying when the camera went off.
Tailosive Tech apple weren't gonna fix it so what's the point in preserving it... And also, are you a bit salty that linus actually gets advertisers to help him out?
Ok so this Apple sellout wants to start beef with Linus... That's interesting 🤣🤣😅
And I like how he went the route of mocking how LTT always has so many sponsors. It can be annoying, but how else do you expect for a big group like them to keep the show running?
Guy Lloyd let's see him attack reviewtechusa and computing forever
I don’t understand how people are subscribing to this idiot. Mindless apple sheep man. I have iPhone but this dude is beyond stupid. Last time he was talking shit about Unbox therapy and always salty about MKBHD.
Disliked and move on half-way through the video. I tried, but this guy has no understanding of logic or the point of the Linus' video.
I honestly don't understand why apple cant get him another screen. Especially since hes willing to pay for it himself
It was a dramatic reenactment why is this hard to understand
For someone dumb like him it's VERY hard. He spent almost one third of the video explaining how it should have done. Jealous bitch
Nasir Ali Shah, haha I don't think he is dumb I think he just likes to poke fun at linus
and he ain't getting any subscribers with this kind of content, i still cant believe he made a whole video about it, what a looser. informative apart Linus's content is always fun to watch.
You're just wrong
Diogo Almeida
No its you
ruclips.net/video/aF6l2ydXtW4/видео.html
Fantastic Argument Diogo....
Really?
Would you like apple to destroy iphones and make them explode because some dumbass broke a little piece in his imac pro..
@@mabirc2844 oh man if u use rene ritchies video as evidence then god help you.
Not wrong.
Man you are taking way too much stress defending apple.....of course you are an apple sheep.....lol
I am not being rude but he did not completely destroy the imac pro he only broke the screen....
and also what would happen if someone broke the screen on accident without like modifying the system in any way would Apple fix the scrren?
I am being rude, this whole video is ridiculous in every possible way. He says he did stuff that he never did, never listened to any of the actual problems, and ranted about a dramatic reenactment for minutes. What a disaster.
The motherboard and power supply also stopped working
@Saucy Boi hmmm... That's weird because that's not what the apple employees themselves said. Their reasoning was that they don't have parts or qualified workers to do it (which is what Linus's video was about) He wasn't complaining about the fact that apple wouldn't repair his iMac, he was complaining about the fact that even if they would have been willing to fix it, they couldn't.
You did not get the point of Linus's video. I am also an apple sheep and love almost everything they do, but I think Linus has a strong point that. The problem is that Apple does not have replacement parts available to Apple stores. Even if they did not mess around with the iMac pro, Apple store still does not have the parts for it. In that case, the third party apple pro certified technician mentioned in the video would be able to repair the iMac pro, but it would not be a great experience.
Lmao @ this guys like/dislike ratio on this video. CANNOT take this guy seriously lol. So entertaining 😂
its not that he "breached warranty" my friend has the same imac he broke it moving his desk around the apple store he brought it to cant obtain the parts because the repair team haven't got official training to fix it so apple HQ wont send the part to the store because nobody is apple certified
Isaiah Briggs yup. I think most people don’t know that you need to be certified on specific models to service Macs and they don’t issue mandatory cert courses for their staff or anyone else.
It sucks that Apple released a product and did not train their staff ahead of time. This is wired. They expect no one will bring they iMac Pro within the first year? I usually love Apple, they warranty policy is very good, but this is bizarre.
"Umm, if you drove your car into a pole right after buying it... that's not the dealers fault. That just means you're dumb."
Correct. But the dealer will still fix it for you *since you want to pay them*.
It's not Apple's fault that Linus broke his iMac. But that's really not the point of his video. The point is that no matter how much money Linus offers anyone, he can't get the iMac repaired. He literally has to toss away an otherwise fully working computer, just because of a broken display.
Now, some third party repair shops might be able to get their hands on a replacement screen, but that's *despite* Apple trying to stop repair shops from getting replacement parts.
Hell, the new iMac is so new that I would be surprised if there *were* any replacement screens yet.
Never heard of you... Now I have and I wish I hadn't.
Linus' videos always have skits if you haven't noticed
What the heck my iphone 6 broke and apple won't fix it for free why
This video is sponsored by TunnelBear!
To those still watching this video we’ve made a follow up video with more relevant and direct points ruclips.net/video/7MW3yHZIDUw/видео.html
well said your the only youtuber that speaks the truth
Daniel Halawi only? He’s openly biased... so not entirely true
Daniel Halawi Completely true about marketing schemes for Crapple though :)
Smh the stupidity by this guys followers is astounding
sitbackrelaxxx care to explain? Or are you just trolling?
Long nonsense comments.What apple did was just refuse to sell parts to Linus and prohibit getting their parts from a third party. You can buy any replace parts for repairing your car, why not a computer?
Ze Jin because as was explained in his video the parts are not even availible. How can you repair your own car if the manufacturer never made the parts to repair it.
@Saucy Boi That is wrong, you can clearly see in Linus video that a 3rd party have the parts to fix it, while Apple, "Doesn't have the part" to even fix their own stuff that they sale..
goddamn that some hardcore apologist shilling
What about if it’s a car? Say I buy a car, modify it and engine blows. If I take it to the dealer and try to get it serviced, if they refuse service it’s completely understandable why. Same thing goes with Apple. But I can take it to a third party in order to get them repaired at the very least. They should let third parties to be able to buy or produce spare parts in order to fix my car or in this case my computer.
You can literally have your engine blown up, if you take to a third party shop, they will not just fix it, they will fix it with original parts they got from the manufacturer, so this point is invalid.
That analogy is wrong. And it has tons of legal issues coming with it.
Gabriel Coutinho Brêtas Netto yeah, the *repair shop* will fix it with the parts because the *repair shop* would have the necessary certs to get the parts if certs are needed. If you go out and buy a mclaren or a Bentley and you blow the engine, you’re not going to just go down to your local pep boys and buy the parts to fix either vehicle and your local mechanic can’t do shit for you because he needs special training and certification to repair either car. It doesn’t matter how much money you have.
If you modified your mclaren or Bently by, say, adding nitro then you’re shit out of luck and nobody will give you parts (because you’re NOT certified) nor will anyone work on it (because they can’t sign off on the proper working condition of your car). You basically destroyed your expensive car because you had to be cute.
Matías Odriozola nobody’s stopping Linus from buying another iMac Pro. He modified that one and had no certification to go fucking around inside the machine. Apple is not going to touch it after that point. They really don’t know what your non-certified ass did to the machine. It could be a health hazard and a lawsuit waiting to happen if they sign off on it. They’re not going to do a repair that they can’t sign off on.
Liquid Mark did you even watch his video! They didn't say we won't service the imac pro because you modified the parts. They just said they couldn't service because either they won't give the parts to their service center or they couldn't(cuz they dont exist yet)
I really don't think you could be any more arrogant. Linus is NOT asking for a warranty repair, he fully expected to pay for it. What he IS hoping is for a repair, or at least for them to sell him the parts he needs to repair it. It is not a difficult or weird concept.
To go back to the car analogy. Let's even say this is a case where the car\Mac is totalled. You have the option to keep the car and attempt to fix it yourself. You can buy parts from the dealer and\or 3rd party providers to attempt to repair the car yourself. If you are successful in your repairs you can re-title it as a salvage car. In this case, Linus is willing to spend the money to fix this Mac (whether you think it's a waste of money or not is irrelevant) and attempt the repairs himself. Right now Apple makes it very difficult for people to obtain parts because they don't want people working on stuff themselves. THAT is where it's different. If I want to go into apple and pay $500 for a iMac pro screen to try and fix my iMac myself, why can't I do that?
At least I got a giggle out of your intro.
Yeah you have a point. but there is also a big difference between "I have soldiered a 6510 to my motherboard, and it stopped working, please fix it" to "We have added some ram and added a card, dropped the screen we didn't modify in the slightest. Can we please buy a replacement screen". If it was a problem with "We don't accept it because you modified it" They should've mentioned it, but they clearly said "We don't allow anyone to replace the screen" (at least according to the video).
They could charge 2000$ and it would be "worth their time" to ship a screen that they make.
Bruh. If apple dont have spare parts to fix their own product then fuck me they really do want you to buy a new one. $$$.
I think he was more pissed off that they said that it would be no problem to fix after he exsplained to them what the problem was. And then they suddenly said O we cant get the part half way through the process. You would think as a company they would see if they could order the part before making assumptions of what they can fix. Therfore the person he emailed at apple was misleading with what they said they could do. But then again I'm not suprised as apple as a company is misleading.
I love you're channel(pre 1000subs), but i had to dislike this video because the video didn't really make much sense.
Apple should fix the computer. Apple refused to even send the screen to a third party repair shop, and not even to the Apple store itself.
Ultra Instinct Uran "myeeeeeh apple iz purfikt n wud nevr dew ne-thin rong"
The problem is that he completely missed the point of Linus's video and spent like 3 minutes talking about how fake the reenactment was.
For all Apple knows though Linus just dropped it. If they dropped it then the same situation would occur.
Apple care doesn’t determine priority in stores
-Apple care rep
I know it’s a year. But I always get really frustrated when I think about how most people reacted to that.
1. Tailosive and Rene Ritchie are absolutely right about the fact the Linus had absolutely no right to ask for any service (either under warranty or at his expense), if anybody provided it to him that would have been great but he was certainly not entitled to it. Apple is quite literally an „Apple authorized service provider“ and no: these kind of providers don’t give you individual parts because there is no business in that. They provide you with the service of „repairing“ your device.
2 If this would have been an accident Apple would just have send him a new one, kept the old one and in time (if possible) repaired it and sold it as an refurbished device with warranty
2.1 this was necessary because at that time Apple had no spare parts and put all its energy into making new Mac Pros
2.2 In this scenario Linus would have gotten a new one quicker and at no risk of it failing because Apple might have failed at identifying all things broken
3 The right to repair was of no role or consequence in this case since this device was so new, that there is no chance of Apple denying anyone warranty service and when the first iMac Pros turned 1 year old or two depending on your Region Apple would have an established supply chain for repairs
4 The environment would be well off just as well since the original iMac (as mentioned above) would be sold later
5 Apple would not have made any money from that, which they could have done by offering Linus 2 or three components and repairs for basically 60-70 percent of the iMac price (a deal essentially equivalent to Linus flipping his broken iMac Pro online and buying a new one)
5.1 The High prices would even be warranted since any parts at that time that Apple didn’t put into its new iMacs would be equivalent to a lost iMac sale
6. the third Party Situation was really sad and stupid and it sucks for anyone who didn’t have the money to replace their iMac and did something stupid because the weren’t informed about what was in Apples Terms and conditions.
6.1 None of this is true for Linus so don’t loose any sleep about a DIY company loosing a product with witch they played around and basically made their money back on the videos they have made about the iMac itself and the repair situation
7. I usually love LTT and it remains my highest watched Tech Channel but here they were clearly in the wrong and everybody who can’t accept that is as much LTT sheep or AntiAppleSheep as Tailosive is an AppleSheep
Hey Draw, you know it is the same screen used on a normal 5k iMac right? What they intended to do is just to replace the damaged screen. I can't see why apple would refuse to fix it for them.
I get why you want to protect Apple and even tho I really like your opinion most of the times this is completely stupid. The points you bring up have nothing to do with the video from Linus. Maybe you really like Apple, but that’s not a reason to stick your head in the sand everytime Apple does something wrong and protect them even if you can’t find any valid points. I’ve been watching your videos for a long time and I always thought your views and opinions were good but now I just think you don’t care about your content nor your reputation.
SLEINI-THREE GRAPHICS
Exactly
The beginning video was to be a funny way to show...hey we broke it. Im pretty sure they didn't expect anyone to take it serious. The problem i see is they are willing to pay for replacement parts to fix it themselves, regardless of price. I don't care how its assembled, if someone is willing to pay for a part to fix their computer and are denied to get said part that's unacceptable. The only reason they are getting upset is because they couldn't buy the part on their own, so they went to other means like asking Apple, and other certified Apple shops to fix it and were denied on that as well. Another issue that they were stating was is if someone with a genuine issue went to a certified apple repair shop they couldn't even repair it, because the repair shops don't have the parts or certifications. This is mainly due to apple not properly setting up and getting their support for their newer devices set up incase people have any hardware issues.
SHADOWxWOLF they don’t have the certification or frankly the know-how to fix it themselves. Apple won’t sell parts to people that aren’t certified. I know it seems like a simple matter but the thing broke to begin with because Linus and his crew didn’t have a real clue as to what they were doing.
Apple has certification courses but it’s up to service providers to take the course.
Here’s the course: training.apple.com/us/en/courses/Apple_Technician_Training/acmt_2017
I understand the Certification process, i can agree to it to a point but when you completely lock the consumer out of repairing/servicing "everything" in the machine they paid for because of certification that's a bit much. if it's a part like the screen to replace you shouldn't need to be certified to repair it but if the issue was a part on the logic board, yeah i can fully understand that it needs to be done by a certified professional. but the problem is that no one has the Certification right now, as Linus stated in his video. so if it was a normal broken machine by a means of say normal wear or bad part, no one could fix it.
Love how his only reason was cuz of mods... like what does that have to do with a screen...
Because correct me if I am wrong, but Linus opened it, AND messed with the internals
Josh H but what does that have to do with the screen? Being the screen only thing they want.
because they have no obligation to repair your product that you modified that they explicitly said do not modify
the point of making the Linus video was that they couldn't fix it not that they wouldn't...
Ok so we are in agreement, Linus couldn't fix it and Apple was under no obligation to help at all
Y’all are crucifying Drew for giving his opinion when YALL ASKED FOR IT....
The screen is broken... Put a new one in there. It's not a unfair repair request.
Respectfully disagree. Linus didn't try to modify anything, he just disassembled it. And as you can see from the video, he only broke the screen of it; no internal components. Yes the video looks a but staged but that's likely because they were filming a disassembly video; something other youtubers also do all the time. Linus wasn't complaining that Apple wouldn't fix their Mac specifically because they took it apart. He making people aware that Apple has released a product that they cannot fully support. No less a product that professionals rely on on a day to day basis. What if the child of a photoshop professional accidentally threw a ball at their parent's mac pro. They talk it to the apple store and Apple say that they can't. It's the same situation; it just happened to be that this customer was Linus. But that spark was dodgy.
Speaking of dodgy, private internet access...ITSN'T. *insert sponsored message here*
Congrats Tailosive for your new Apple sponsorship.
Gim Samonte Even Apple wouldn’t agree with some of the things in this video.
Yeah... I see my error in following this dude. So much time wasted - this comment is irrelevant anyway
It isn't there fault, right, but it is completely reasonable to ask a dealer / rep to repair and manufacturer to supply parts ...
I work as an repair guy at an Apple Premium Reseller. It‘s the following. Apple has pretty darn hard rules when it comes to repairs. If you got a water damage for example, every part with any trace of water, wether it works or not, has to be replaced. This sounds bad, but it is good. You pay for a repair and when it is repaired, it should work perfectly afterwards.
With this iMac, it is the following: It’s not just the glass, the probably found scratches and marks on delicate components. Following: „Replacement needed!“ And some parts, you can’t order as an repair, because this repair would be more expensive then the iMac it Self.
We haven’t got enough details to be clear, but LLT should release the official servicing bill. Or some screenshot of his case at GSX. If I got his serial number, I would look it up my self.
Was in the middle of watching Linus's video when you uploaded this vid.
How did you earn that many subscribers? Guess we will never know. Universe works in mysterious ways.
Rexin Oridle Well I’ve been here since very early on, so I can tell you. He was less ignorant and his arguments had some justification behind them. Also cashing in on other people’s videos, as well as doing a podcast with MKBHD.
how did you earn so few? oh that right.
7531monkey Look at the size of Rexin's subscribers, look at yours. Get it? And he isn't even a youtuber. Keep sucking on your humour.
Apple Bits but he's obviously blind in this video. In other videos he talks about both sides
It's no mystery really. Just use other big RUclips reviewers and you're all set.
your video auto played after watching linus video, i didn't click it. with such negativity no wonder you have low subscribers. i'll make sure your videos don't auto play no more.
Get back to your cave with your pixel phone and your Lenovo. Try to crash your car and get ir repaired because thats what humans do
Nacho Valera who the fuck are you man, defending this piece of shit guy. I have MacBook Pro, iPhone 7 and Surface Pro 4 and I’m not hater of Apple but this guy is bullshit and you’re a turd ball. Good day idiot!
Nacho Valera i know many people who crashed their cars went to a auto shop and got it repaired and paid for it. I dont get your point they wanted to pay for it but apple couldnt do it. Hell if apple sold parts they could get it repair at a 3rd party.
His point was that they couldn't receive the parts necessary to fix the product which is ridiculous because they shouldn't release a product if they are not able or wanting to provide support for it. Also your gtx 1080 example is ridiculous. He didn't solder or break any of the solder joints. He just needed replacement parts which they should be able to provide since they do provide parts for people under warranty they should similarly be able to provide parts for something someone else broke especially if they aren't asking for anything under warranty.
Seriously dude? Accidents happen. If I cracked my screen by accident by it getting knocked over or moving it then I would expect Apple to fix it. You can't sale a $5000 machine and say yeah we can't fix it. That's poor customer service.
Completely missing the point of the video
Love your videos, love your opinions, came here to hear about your opinions, but you're essentially mocking their video scenario. Humans can make mistakes. You're a human too.
i hope linus will see this :D
How do you delete someone else’s video?
What if you bought it and didn’t take it apart but broke the screen by mistake? They have to have spares man! That is unacceptable! If they had told them they didn’t want to fix it because they took it apart I would have understood. The just didn’t have the parts!
Taking it apart should just void any warranty. They should still be willing to fix it for a fee, or at the very least, sell parts for someone else to fix it.
@@liamstrong1012 so basically if you want to upgrade like the storage in a imac your fucked cause that voids the warranty?
@@seltjk obviously opening a product yourself voids the warranty - you've tampered with it and any problems could be caused by you. Where Apple is being ridiculously unreasonable is that they won't even repair your product if you PAY them yourself and they won't sell parts for anyone else to fix it either. This should be illegal. Consumer protections in the US are deplorable.
I love Linus Tech Tips!
Linus is the best
That's the same thing if your iPhone glass breaks and Apple says: "No we can't provide spare screen for you". I thought you were somehow smart up to this point but this video got it clear. You are Apple-blinded.
The scene of dropping the IMac screen, it's just a recreation, I think that's clear... They are not trying to make us believe that was "real"
I've been waiting for this
Jack Lols do you know the tradgedy of Darth plagueis the wise
You spent so much time complaining about the ad-reads. It's like half your video. "WHY DO YOU WANT TO MAKE MONEY, LINUS? SHILL!" He has nearly 20 employees, of course he has to make money. Do you think they all work for free?
Also, openning a Mac and it breaking is a lot different than buying bootlegged parts and making your own phone.
They didn't modify anything, they OPENNED it. They didn't take the CPU or GPU out, or switch the ram, or try to build a new computer in the Mac. They OPENNED it.
And if you actually think that the parts that broke, the motherboard, the PSU, and the screen, are more expensive than the product, then to quote Linus "you're an idiot." They wouldn't build a fucking computer that costs more than they sell it for.
I like your content. I disagree with you a lot, but I still like what you make when you aren't bashing other RUclipsrs. Even those videos were mostly okay, save the Unbox Therapy one. I thought that was a little over-the-top
This was out of line. You're being a dick for the sake of it, insulting his unintrusive business practices that he uses to pay his employees, and really made some stupid ass arguments that I suspect you know we're stupid.
so many people missing the point of both videos lol
1. Linus wanted to buy a screen from apple to fix it himself not that it couldnt be fixed
2. yes apple could have and will fix ur device. they just arent letting u do it yourself unless u want to take the risk of having futher problems with ur device with no real "care plan " for it'
3.Drew might have over stated the whole "modded" thing in his video whne it was just 'Self ' screen repair.
4. we all know Linus is the complete opposite of Drew when it comes to tech so opinions will be fairly one sided.
at the end of the day the dude has enough money and other pcs around him to use so it was never a real lost to him to begin with .
I understand the upset PC audience but it’s simple. Don’t open their devices. They opened it and broke it and tried to get assistance. - I watched the video.
When the comments section gets so toxic, even Lance Pruitt has to take a step back and say 'ewwww'.