HACK HVAC COMPANY TRYING TO SCAM PEOPLE EXPOSED

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  • Опубликовано: 21 ноя 2024

Комментарии • 383

  • @ESDI80
    @ESDI80 3 года назад +66

    My next door neighbor who is elderly had her 1970s Whirlpool A/C break down. She had a company come out to look at it and they guy just eyeballed it and said she needed to spend $10,000 on a new system. When she let me know this, I asked her to turn it on. The compressor started but the fan didn’t. Giving the fan a nudge it started. Ended up needing a new cap for the fan motor. I replaced the fan motor cap and the unit has been working perfectly since. Burns me up that the company she called didn’t even troubleshoot it. Took me all of ten min to fix it for her.

    • @ESDI80
      @ESDI80 2 года назад +1

      @@donaldpainter956 She has solar on her house so I don't think it's costing her much to run it. ;-)

    • @WeatherNut27
      @WeatherNut27 Год назад

      Nice job. Thanks for being honest!

    • @nonfatalfonso
      @nonfatalfonso 4 месяца назад +1

      ive seen people charge over $300 for a $10-15 cap before, in what world do these people think they can pull something like that. just parts not even labor

    • @jadfaris4119
      @jadfaris4119 3 месяца назад

      My neighbor said she needed a new system, no freon. 16.5k. Bad txv. I charged 600.

  • @cmc7106
    @cmc7106 3 года назад +154

    Why can’t people just be honest???
    You can make a good living doing the right thing!!!

    • @zacaustin7952
      @zacaustin7952 3 года назад +3

      @Shannon Hunter I'm beginning to agree with you from what I've been experiencing.

    • @milotorres6894
      @milotorres6894 3 года назад +4

      Only some unscrupulous companies or individuals who take advantage of good natured people, just looking at drumming up money on new install instead of simple repairs.,✌️💪👍🙏🤙🖖😔💙

    • @eaglevision993
      @eaglevision993 3 года назад +3

      Doing the wrong thing and make a better living. That is why.

    • @Andrew-ep4kw
      @Andrew-ep4kw 3 года назад +12

      Sounds like the other guy was running the Apple business model; don't fix old stuff, convince customers to buy a new product. Much more profitable.

    • @adamedwards2435
      @adamedwards2435 3 года назад +7

      Greed.

  • @rogerf3622
    @rogerf3622 3 года назад +49

    The sabotage of this unit is precisely why there are so many helicopters.

    • @bikerbobcat
      @bikerbobcat 3 года назад +1

      Helicopters?

    • @gwynbleiddroach2589
      @gwynbleiddroach2589 3 года назад +5

      @@bikerbobcat people that hover over us while we are working on their systems.

    • @stevestraining7291
      @stevestraining7291 3 года назад +1

      I call them shoulder lickers lol

    • @PonderousSage
      @PonderousSage 3 года назад

      Bird dogs

    • @providentpathfinders219
      @providentpathfinders219 3 года назад +2

      AC repair men have turned this helicopter into an AH-64 Apache. I’ll do the most basic repairs myself (Caps, contactors, motors). Thanks to AC repairmen channels showing us how diagnose, get right parts and swap them out safely. You get one honest AC guy or gal, you hold on to their business card for dear life. I had one teach me simple repairs so I don’t get ripped off. Otherwise you get charged $500 for a Cap replacement during normal business hours….ask me how i know….

  • @TechnMoto
    @TechnMoto 3 года назад +53

    I learned over the years when a company says you need a new unit that’s code for a second opinion. Nice job Steve 👍

    • @stemmentor9700
      @stemmentor9700 3 года назад +2

      👍

    • @nightdan7096
      @nightdan7096 3 года назад +3

      That's code that there's not much wrong with the one you have.

    • @Armedlegally
      @Armedlegally 2 года назад

      My doctor said the same thing, then I told him I want a second opinion. He said "okay, your ugly too"

    • @Techraingeek
      @Techraingeek 5 месяцев назад +1

      Now if STEVE told me I need a new unit, then I know then and there I need a new unit.

  • @MrMcurtis08
    @MrMcurtis08 Год назад +3

    Being an hvac tech, watching an honest tech work is very relaxing for some odd reason 😂

  • @TheHarrisal21
    @TheHarrisal21 3 года назад +12

    That's exactly why I got into the HVAC trade was told by the contractor needed a new unit when only the capacitor was bad as it was bubbled up. Then the SOBs loosened up the shrader valves and left the caps loose and lost all my r22.

    • @jeffreywhitlatch1409
      @jeffreywhitlatch1409 3 года назад

      It doesn't surprise me.

    • @SuperVstech
      @SuperVstech 3 года назад

      Yikes! It is sad to say that a lot of companies are just crap… I’ve done this nearly 40 years, and took over my grandpas company from 1946… I have seen t all.

    • @loganjohnson2912
      @loganjohnson2912 2 года назад

      It is quite possible that the original "tech" didn't know how to troubleshoot if the capacitor was charging / discharging!

  • @danwittels5542
    @danwittels5542 3 года назад +18

    I'm glad he called you. It pains me to see people try to run scams like that. They need one of the local TV stations to do one of those scam buster segments where you are.

  • @billsmith4877
    @billsmith4877 3 года назад +13

    The HVAC industry is FLOODED with them. It is very sad.

  • @markn1822
    @markn1822 3 года назад +49

    Nice work Steve,some people are scumbags. You’re honest which is rare these days.

    • @MikeSmith-ch7jv
      @MikeSmith-ch7jv 3 года назад +1

      its actually not rare think of it this way, how many times have you left a good review vs. a bad review

    • @markn1822
      @markn1822 3 года назад +1

      @@MikeSmith-ch7jv what does good or bad reviews have to do with someone trying to make u buy a whole new unit when all u need is a fan

    • @stemmentor9700
      @stemmentor9700 3 года назад

      My brother is the same way. He can expand biz 4 fold. But sacrificing Customer service for profit plus headaches of running a business like Steve n my family do, when ya get older it’s tougher.
      Why I love mom n pop stores n business

    • @MikeSmith-ch7jv
      @MikeSmith-ch7jv 3 года назад

      @@markn1822 my point is that when you get an honest deal from a repair company you are less likely to leave a review vs if you get a scumbag looking to get your money many more negative reviews are submitted than positive ones

    • @markn1822
      @markn1822 3 года назад

      @@MikeSmith-ch7jv that makes more sense to me now,if somebody does good for me I leave positive reviews. I rarely leave negative reviews unless somebody really tries to Fuch me. I think that is why I didn’t really understand ur first comment…

  • @Jeff-Lawrence
    @Jeff-Lawrence 3 года назад +4

    Atta Boy Steve.
    You saved someone money, made their day and have a new customer for life doing the right thing.

  • @WeatherNut27
    @WeatherNut27 3 года назад +13

    Crooks and Scammers need to get off this planet. Unbelievable!! Thank You Steve for being honest with people! That's why you have a big following.

    • @NoNo-iz8hd
      @NoNo-iz8hd Год назад +1

      They should be locked up!

  • @tdgreenbay
    @tdgreenbay 3 года назад +32

    Steve.... We need more honest folks like you.... thanks for being a good guy... keeping em honest

  • @neilvestervictor180
    @neilvestervictor180 3 года назад +14

    I want to say thank you Steve for taking care of your customer

  • @ripemelon393
    @ripemelon393 3 года назад +7

    That’s why you always watch the repairman. You need to make sure he does what they say they are doing and not charging you for things not done.

  • @steveb2528
    @steveb2528 3 года назад +5

    Another fine , honest job by Steven. The crooked other contractor wanted to eplace a 3 ton condenser plus the freon probably around $4k. All he had to do was a new fan blade and capacitor ???? that was removed.

  • @alannewsome1729
    @alannewsome1729 3 года назад +30

    Great job Steve. I hate people that try to rip off people.

  • @eduardogutierrez9860
    @eduardogutierrez9860 3 года назад +3

    Dude you are a blessing to the community I love seeing real ones share the truth with the costumers, I myself just started my first year in the trade as an apprentice and I sure damn want to make a difference here In my community

  • @bikerbobcat
    @bikerbobcat 3 года назад +1

    My employer and personal policy for a system like that is to advise the customer that while it only needs a capacitor, it's old, in real rough shape and should be replaced. We can't warranty anything but the part and we might be back out real soon for something else. Want a 2nd opinion? No hard feelings, I put everything back the way I found it. Sometimes I'll flip the disconnect because I have a safety concern but I always tell the customer exactly that and they can put it back if they want. Huge difference between disabling and sabotaging a machine. I would never ever ever just take parts. Would love to see you testify against that guy in court.

  • @sampantiliano
    @sampantiliano 3 года назад +20

    Multiply the full load amps by 2,650. Divide this number by the supply voltage. The full load amps and the supply voltage can be found on the units tag. The resulting number is the MicroFarad of the capacitor you need. An MFD is a unit of electrical capacitance and will be written on the capacitor or its packaging. You can round up or down 10 percent to match the number to a capacitor size that is available. (This is a general estimate, not an exact figure.)

    • @jimreilly917
      @jimreilly917 3 года назад

      And err on the HIGHER number mfd for capacitor.

    • @wkenealey
      @wkenealey 3 года назад +2

      No, this is not correct. If one used this method, you would dramatically oversize the run capacitor and would cause premature failure of the motor. Use the manufacturer's label to determine proper size or check the service facts.

    • @brandonrutt2898
      @brandonrutt2898 3 года назад

      This formula gives you the capacitance of whatever capacitor is installed. It’s how I test one under load. It doesn’t give you what the unit requires though. Go by manufacturer spec.

    • @fidelmireles6044
      @fidelmireles6044 3 года назад

      Could you illustrate on the last 3 ton system?

    • @wkenealey
      @wkenealey 3 года назад

      @@fidelmireles6044 You measure amp draw from the compressor wire connected to "herm" on the capacitor. Then you measure voltage from "herm" to "c" on the capacitor. Now multiply the Amp draw by 2,652. Then take that number and divide it by the measured voltage. That will give you the measured capacitance under load.

  • @ThePete2432
    @ThePete2432 3 года назад +14

    Salesmen with tool bags lol. I’m so tired of residential companies scamming old folks

    • @ThePete2432
      @ThePete2432 3 года назад +2

      @Shannon Hunter where Steve and I live, you don’t need a license until unit is over 10 tons. Lots of scammers

    • @petero2693
      @petero2693 3 года назад +1

      Just look at cell phone for scams daily... I turn my ringer off...

    • @petero2693
      @petero2693 3 года назад +3

      @Shannon Hunter then they just start a new company... ok so in the remodel business... warranty on windows..ok so vinyl fails..companies know this it's their business model.. they know failure rates... so sell windows with a warranty.... change business name.. no more warranty gone... so they get to avoid warranty claims on failures they know will occur... it's the business model... yes it is.....

    • @martyvanord984
      @martyvanord984 3 года назад

      @Shannon Hunter sadly they do it because they can and the possibility of punishment remote.

  • @jayyoung5423
    @jayyoung5423 3 года назад +2

    The honest man with a good reputation, no wonder his phone never stops ringing,what a breath of fresh air, nice job Steve.

  • @Falcon-eh8tq
    @Falcon-eh8tq 3 года назад +8

    Nothin wrong with recommending new equipment but to steal a cap and not even attempt to repair or lay out all the options to the customer... Screw that

  • @jeffm2787
    @jeffm2787 3 года назад +4

    It's been my experience that 95% or more of the HVAC guys are either dishonest or being told to be dishonest by their employers. The little guy without much overhead tends to be a bit better of a choice.

  • @dwaynedickerson
    @dwaynedickerson 2 года назад +1

    I own and run a HVAC business in southern Indiana. I have seen companies do dirty shit like this to make another company bad..
    Taking parts off of a unit, not replacing the parts and then condemning the unit is bull shit and that person should his licenses at the minimum, be fined and he should be charged with some kind of burglary or theft charges…
    People who do things like that is what gives servers text a bad name….

  • @tbonemoon1330
    @tbonemoon1330 3 года назад +7

    I was just at a call with a missing capacitor. Only difference is they didn't even bother to put the electrical panel back on the condenser

    • @Falcon-eh8tq
      @Falcon-eh8tq 3 года назад +1

      what the actual F*k

    • @stemmentor9700
      @stemmentor9700 3 года назад

      😳

    • @tbonemoon1330
      @tbonemoon1330 3 года назад +1

      Falcon10911 the homeowner said the last guy out couldn't figure out the issue lol

  • @tonym6920
    @tonym6920 3 года назад +5

    Hey Steve and Miss Molly! Workin’ again y’all. 👍👍. What a flippin’ mess. That unit has seen better days for sure. It’s so much easier to do the maintenance on a regular basis and avoid major issues. As they say, an ounce of prevention is worth a pound of cure.

  • @shawnwhite3662
    @shawnwhite3662 3 года назад +42

    Lol Here we go again. Guy steals all the parts "You need A new Unit!"

    • @stevenlavimoniere
      @stevenlavimoniere  3 года назад +20

      YA NO SHIT

    • @milotorres6894
      @milotorres6894 3 года назад +14

      They should fine these PC. Of craps or suspend license if caught doing a dirty deed to a customer .

    • @Jeff-Lawrence
      @Jeff-Lawrence 3 года назад +8

      Of course they need a new unit. The old one has no parts left.

    • @ckm-mkc
      @ckm-mkc 3 года назад +2

      @@milotorres6894 It is technically theft. Too bad the parts value doesn't make it a felony.

    • @h2oquality2010
      @h2oquality2010 2 года назад

      @@Jeff-Lawrence LMAO!

  • @kdmq
    @kdmq 3 года назад +6

    He steals the capacitor and (probably) made the guy pay him an hour??? Some people make my blood burn!

  • @stanley917
    @stanley917 3 года назад +2

    They may not have hosed the condenser off but they were sure trying to give the homeowner a good hose job....

  • @Longeno55
    @Longeno55 3 года назад +3

    Hat tip to you Steve for being an honest stand up contractor. There are a lot of jerks scamming folks out there! 👍🏼

  • @Fireship1
    @Fireship1 3 года назад +6

    Best thing he did was calling Lavimoniere plumbing heating and air! Next level!

  • @nolannsautodetail5468
    @nolannsautodetail5468 3 года назад +2

    This is very disturbing. To see. Techs do this and take advantage of customers. :(. I’m glad u are an honest man and will take care of them and avoid replacing something that does not need to be changed.

  • @drewv1785
    @drewv1785 3 года назад

    Steven, you're a gentleman and a scholar. Only a couple of parts required, and you saved your customer from being raked over the coals. Even Miss Molly was happy! She got to take two rides in the truck this video!

  • @stoveguy2133
    @stoveguy2133 3 года назад +1

    My 1975 ac had $300 monthly bills. Died. New unit is $125 month elec. 30 yrs of wasting money

  • @jima3129
    @jima3129 Год назад

    Those terminals are going on way too easy if you ask me, and I would have cleaned the inside too, but as a diy I understand the difference in approach when you are a pro. It looks like those old Whirlpool/ Kenmore units were damn good. Good job Steve.

  • @adamedwards2435
    @adamedwards2435 3 года назад +1

    Dirty crooked bastards! Just needed a new fan blade and stole this poor homeowner's run capacitor to boot.

  • @Flumphinator
    @Flumphinator 3 года назад +4

    "Someone's calling you, Steve."
    "Eh that's fine."
    [continues working]

  • @theoldbigmoose
    @theoldbigmoose 3 года назад +6

    Thanks for being an honest human Steve! The good guys appreciate it!

    • @adamedwards2435
      @adamedwards2435 3 года назад +1

      Good vs evil, it's a never ending fight.

    • @kenc.9067
      @kenc.9067 3 года назад

      @adam True dat

  • @jasonrosati9206
    @jasonrosati9206 3 года назад

    Agree, should of done the right thing ( repair or replace). That unit has not been serviced in years, like the three years ago when he had last been charged with R22 refrigerant that is being phased out and supply is low. The unit is 19 years old and dying. I can only in a fine what the indoor unit looks like

  • @superiorcomfortheatingairl4636
    @superiorcomfortheatingairl4636 3 года назад

    I have been doing HVAC for 31 years, and I hate to see where our industry is going where so many companies are trying to sell “boxes” without out giving option of a doing a repair. I mean really it be like me taking my truck in for repair and the service rider tells me to talk to sales man in purchasing a new truck without giving me a repair option. Good Video👍

  • @WTFIsThisGuyDoing233
    @WTFIsThisGuyDoing233 3 года назад +1

    I had a HVAC guy come in for a cleaning and he held a combustion analyzer in the exhaust pipe and said "see that number rising? That's going to kill your family if you don't get this replaced ASAP." Was completely within the normal ranges.
    I no longer use that company.

  • @HRTsAFyre
    @HRTsAFyre 3 года назад +7

    Any man who loves his dog that much is ok by me.

  • @jasonperry4014
    @jasonperry4014 3 года назад +10

    Why do they not put the capacitor rating on the info sticker

    • @milotorres6894
      @milotorres6894 3 года назад +1

      Some nameplates spec cap usually on motor model ,serial # look up online for cap spec. if not on motor or inner wiring diagram on cover plate,✌️👍🤔💪🖖🙏

    • @chrisduhaime5689
      @chrisduhaime5689 3 года назад +2

      They want to protect the dealership the don't want people trying to fix it them selfs .

  • @catclaws1847
    @catclaws1847 3 года назад +1

    Always get a second opinion on this to do with AC and cars almost scammed many times. I called 5 places back to back till I realized that my AC was finely dead just to be sure. My sister didn't ended up paying 8000 dollars on a AC that needed a wire fixed a 5 dollar fix. She took them to court and ended up getting the old unit hooked back up and fixed properly. The guy who did the re-installation said he was so disgusted by his management he put in his two week notification... It was basically like this but the capacitor thingy was still there but a wire was completely missing for some reason.

  • @rockyshin1385
    @rockyshin1385 3 года назад +1

    I enjoy your vidio all time.. I wish I can find technician like you in my area...

  • @wway2go68
    @wway2go68 3 года назад +1

    Steve you can look on the compressor label and the fan motor to properly size correct capacitor size.

  • @normanboyes4983
    @normanboyes4983 3 года назад +10

    The moral of the story is to go out to your condenser unit, identify the capacitor(s) and get a sharpie and write the rating down on the covers - just in case some arsehole runs out off with it.😉

    • @lesterwest2814
      @lesterwest2814 3 года назад

      Glad you do that. Some technicians put on a capacitor that is rated too high.
      Great for the next guy to know what belongs on it. You sound like a good tech. 👍

    • @bikerbobcat
      @bikerbobcat 3 года назад +1

      @@lesterwest2814 I do this with every unit I can, indoors and out. Labels fade, sometimes I can't look up the specs or call support. 5 second task to save 5 minutes on the next tech.

  • @JjMn1000
    @JjMn1000 3 года назад +1

    A hack hvac company put a 45 7.5 and 5uf cap in a mini split. Before that there was a 120v coil instead of 240v coil. Could the cap have killed the compressor? It tested good but compressor just hummed

  • @ioanbucurici5056
    @ioanbucurici5056 3 года назад +1

    Steve deserve gold medal honest working hard 🏆🥇🥇

  • @KingofDoubleBogey
    @KingofDoubleBogey 3 года назад +1

    The world needs more Steve Lavimoniere’s

  • @mmredfern
    @mmredfern 3 года назад +3

    This is what happens when companies pay Tech's a wage plus commission. They've encouraged Tech's to rip and replace. Two week's ago I fixed a unit that the customer was told she needed to peplace. The run cap had been wired incorrectly. lol

    • @jblyon2
      @jblyon2 3 года назад +4

      Just like the service 'advisor' at a dealer. If they don't sell you crap you don't need they don't get paid!

    • @adamedwards2435
      @adamedwards2435 3 года назад +2

      @@jblyon2 they're looking out for themselves not you, you're just a dollar sign to them.

  • @SuperVstech
    @SuperVstech 3 года назад +1

    Steve, those hubs can be retightened, set the hub on a block, and hit the ring with a hammer. Tightens them back up. Good for a few years.

  • @hvacrefrigeration5204
    @hvacrefrigeration5204 3 года назад +1

    The best thing you should do to find out when it’s missing capacitor like that, just call HVAC wholesale supply for that brand and they will get you the exact capacity for the model of the unit.

  • @slippinjimmy7201
    @slippinjimmy7201 3 года назад +1

    Steve the MFD rating is on the fan name plate and compressor plate. Otherwise Google the model number and look for manufacturers parts for that model. Takes 10 seconds

  • @weighit
    @weighit 3 года назад

    You Sir, are enjoyable to watch and listen to, so refreshing to listen to a person with integritiy and is honest with your customers. Excellent videos, love to watch.

  • @WeatherNut27
    @WeatherNut27 3 года назад +3

    @6:30 Made me cringe. What did they say, you need a whole new system? "A whole new system". They should rename their busness "MJ Heating & Air Scammers"

  • @jefferygrady3181
    @jefferygrady3181 3 года назад +1

    Everywhere you turn today there are so many crooks Steve! Glad you saved the customer from this one!

  • @daniels7862
    @daniels7862 2 года назад

    I have a 25 year old 5 ton comfortmaker system in my house. Home was bought new so we took good care of it. The fan motor went out and being that I had some extra money I called people to fix it. They wouldn’t touch it and laughed at me for even wanting to fix it and wanted to sell me a new one. They were very rude so I said forget it. I fixed it myself for around $200 and that was 4 years ago and it’s still going strong. Is it efficient, no, but it’s served us so well I don’t want to part with it unless it’s unfixable. The biggest problem with society is we’re too consumerist. BUY BUY BUY.

  • @Goodfella0982
    @Goodfella0982 3 года назад +1

    I love how the he let the customer put the that company on full blast. Know you know if you have an ac problem, don't call mj heating and air

  • @realestateservicessaleshea99
    @realestateservicessaleshea99 3 года назад +7

    I make more money doing repairs than installs less time & less aggravation.
    Also if it's a Copeland just give them the model serial number they can tell you what size capacitor to use.(of the compressor)
    🍺🍺🍺🥃🥃🍇🎳
    Stay safe.
    Retired (werk'n)keyboard super tech. Wear your safety glasses.

  • @mikebecker3409
    @mikebecker3409 2 года назад

    FYI. You can take a cold chisel and notch the hub in three places to the blade to get through on a weekend. I’ve done it many times in an emergency.

  • @ivanwaupoose7757
    @ivanwaupoose7757 3 года назад +1

    That’s just messed up! All it needed was a fan blade and cap? We’ll the cap wasn’t his fault so really just a blade. Thanks Steve I watch your videos a lot because I notice you fix what needs to be fixed and let the costumer make a choice if they just want a new product. Good stuff, and it teaches me what to look for if someone is trying to rip me off. "It’s gonna cost more in parts and labor" what the flip!!!!

  • @monoralph1375
    @monoralph1375 3 года назад

    You are an honest good person Steve. You just earned a customer for life and anyone they speak to for a reference.

  • @danbell1733
    @danbell1733 3 года назад +1

    The old Kenmore took a beating and keep on ticking good honest job steve.

  • @th-wt5pn
    @th-wt5pn 3 года назад +6

    Good enough for this neighborhood 😂

  • @vppnbrent
    @vppnbrent 3 года назад +1

    Your puppy and you have a wonderful bond! You didn’t secure that capacitor so hot Steve.

  • @PaulDziomba
    @PaulDziomba 3 года назад +2

    I hope MJ Heating & Air gets ripped off worse than they tried to rip off that home owner. Stealing a capacitor and telling the guy he needs a new unit. How low!

  • @TexasBuyer2001
    @TexasBuyer2001 3 года назад

    Good, honest job Steve and Miss Molly. This guy is going to be a repeat customer. Well done.

  • @crabmansteve6844
    @crabmansteve6844 3 года назад

    Love your channel brother, I do route work too, in the telecomm industry, some of the things I see other industry "professionals" do astounds me when I go behind them to fix their shitty work.
    Your honesty is refreshing.

  • @T1G3R009
    @T1G3R009 3 года назад +5

    MJ heating and air conditioning are bastards

  • @bobgallo2178
    @bobgallo2178 3 года назад

    Hey Steve, you know this, but just a word of advice to the young guys out there. When I was working, I would make it a point to take a sharpie and mark the inside of the panel with the cap specs. The company that I retired from used the R Michel co. for a primary supplier, a few times I didn't know what size the run cap was. Called them and they were able to look it up. Good job, I think we all have run across this at one point or another.

  • @lar4305
    @lar4305 3 года назад +1

    Steve you could have sold him the fan motor also , but you chose to be an upstanding person and just replaced the fan blade that was bad. You gained a customer for life. honest people will always win.

  • @thomazz1976
    @thomazz1976 3 года назад +1

    We need more business man like you.

  • @Papamoka
    @Papamoka 3 года назад

    This hack tried to screw the customer over big time to make just one big dollar sale. That guy will never get that persons business again. And when the customer goes to breakfast at the local diner he's going to let it be known to all the grumpy old men what a hack the guy is. The best advice for every business owner is to be honest and fair. When you live and work with that principal, customers will come back time and time again. That is where your business succeeds long term. Great job Steve!

  • @lesterwest2814
    @lesterwest2814 3 года назад +1

    I do my my best to have a customer happy before I leave a call. My advice to you is NEVER bad talk any company...period. even if you are the best, you don't do that! Bad business.

  • @AVportau
    @AVportau 3 года назад +1

    "you need a whole new unit".... that's why they live in big homes and drive the latest work vehicles.... some trades people are just in it for the money and when they know the customer has no idea then they get on that gravy train and ride it.

    • @ernestperez2536
      @ernestperez2536 3 года назад

      I do electrical service work and sometimes I don't charge like the big companies do -- I guess that's why I drive a 16 year old van. Lol

  • @KG-yn9qi
    @KG-yn9qi 3 года назад

    Yes spray a server strong cleaner and not wash off will help destroy it to aid in the sell of a new unit! Take parts so have to call them back BS!

  • @smallengine
    @smallengine 3 года назад

    With the aluminum fan, you can use brazing for it to repair the piece that’s broken

  • @Elfnetdesigns
    @Elfnetdesigns 3 года назад

    Unbelieveable what people will do to make a sale
    I run into this crap ALL THE TIME working behind the local Motorola dealer here. They condemn a whole radio system over a blown fuse hoping the customer is gullible enough to NOT get a second opinion and to buy their newest thing.. It's ridiculous.
    And they do the same shit here too, steal the blown fuse or whatever so I have to go dig up a service manual and HOPE it's the right revision to get the proper fuse in and then start working on the system..

  • @GregariousAntithesis
    @GregariousAntithesis 3 года назад +1

    All you had to do was drill two holes then put two screws from the blades to the bushing and fixed.

  • @bux49
    @bux49 3 года назад

    It would be possible to braze that aluminum pieces. Braze is stronger than weld but it could be TIG welded.

  • @tonyhwang3888
    @tonyhwang3888 3 года назад

    Steve came straight thru again. God bless.

  • @bradleyrussell8534
    @bradleyrussell8534 2 года назад +1

    I'm going to HVAC school in the fall I'm going to be a honest technician

  • @HansCSchellenberg
    @HansCSchellenberg 3 года назад +6

    Come on at least cable tie the capacitor in place!

  • @Sctronic209
    @Sctronic209 3 года назад

    Your a good man Steve I don’t try and sell someone something if it’s not needed.

  • @RandyMoore-wq2uu
    @RandyMoore-wq2uu 3 месяца назад

    Crooks in the industry is why I'm a DIY'er. Watched RUclips videos for a year and then installed two 3.5 ton units in my house. Saved myself about $10k.

  • @neogator26
    @neogator26 3 года назад

    Nice! I was thinking throw a 40-45 in it and see what happens. I thought my neighbor was using a power saw building something in his garage for a month or so. Turns out an animal must have gotten into my unit and bent the refrigerant lines and they were vibrating together sounding like a circular saw until it ate a hole in my lines. My next step is to get me a set of gauges and a tank so I can top off my own systems.

  • @AudioGardenSlave123
    @AudioGardenSlave123 3 года назад

    Fan motor went bad from trying to run without a start capacitor?

  • @DFlo780
    @DFlo780 3 месяца назад

    Hey I know this is random... I have this exact same unit and I literally need a new fan blade. Do you remember what the part number was for the blade? My units model number is so sun faded I can't figure it out. I know this is a hail Mary but kenmore is no help to me

  • @erichoward5565
    @erichoward5565 3 года назад

    Lifesaver Steve to the rescue. Unreal... the companies out there.

  • @davidtillwach5542
    @davidtillwach5542 3 года назад

    First the fan motor next is the compressor .
    Once it starts leaking it toast .not worth fixing .
    Besides R22 is not being used or very expensive now .
    The same thing happing with R410A the price and supply's is low at supply houses .
    No piston A coils just TXV coils .
    And some of the condensers are hard too find now too .

  • @JosephGetchel
    @JosephGetchel 3 года назад

    Your honesty and forthrightness has just won you a customer for life (and probably a few friends and neighbors too!).

  • @christopherborner1139
    @christopherborner1139 3 года назад

    That condenser coil was a mess. What did the contactor terminals look like? That unit looks old. Good thing it was just the fan blade. You're gonna be back there soon for more parts. Hope you ready for the after hours calls on that one.

  • @petersmart1999
    @petersmart1999 3 года назад

    Just looked at a commercial unit,10 ton unit,company told the woman it was done,nothing they could do,so after I got it back up and running,I told her she needed to do some pm work,but it's gonna last a few more years! They wanted 15 grand to replace it

  • @randallgreen6746
    @randallgreen6746 3 года назад +1

    Whoever made it, call the distributor and give them the model/serial number and they can look up the Capacitor rating.

  • @easymoneyrodney5164
    @easymoneyrodney5164 3 года назад +9

    Some of these companies train their employees to upsell , they have to or they wont meet their overhead lifestyle especially if they have office sitting owners . The margin for profit for repairs you did is profitable for you but alotta these other companies with multiple techs its not enough profit for time spent especially on that older unit So if its not a cap replacement hit and run its not worth it for them so techs are coached size up situation quickly and offer a complete change and move to next customers Sad but true and most wont admit it

    • @roberts1159
      @roberts1159 3 года назад

      Sad but true about just trying to sell new equipment rather than fix older stuff. Several companies in my area that advertise like crazy on tv and are know for this kind of mode of operation. Sell rather than fix.

  • @kfrench201
    @kfrench201 3 года назад

    Steve you do great work and it was definitely wrong for the last company to take the cap but in this specific instance I wouldn’t say someone is trying to rip off that guy by selling him a new system. That condenser coil is in rough shape. Glad you fixed it but she could become “a leaka” by the time you get home.

  • @MichaelBrown-xb6pp
    @MichaelBrown-xb6pp 3 года назад

    Honest man Steve. Good work.

  • @reese8752
    @reese8752 3 года назад +8

    Looks like fluffy has been eating at Taco Bell 😂

  • @shazadhussain4204
    @shazadhussain4204 3 года назад

    I hope the customer contacted MJ Heating and Air Conditioning and asked what happened to his capacitor.