Cramped in Singapore Airlines A350 Business Class PVG-SIN-BKK

Join me on a product that I am very torn about - I love Singapore Airlines and their service. Does chicken satay, peanut sauce, and delicious cocktails cancel out a subpar business class seat?

[@DaleHubbard]

Excellent video!

[@henrygoh7894]

If you like the satays on SQ, wait till you try the original satays on MH flights.

[@jakesonaplane_]

Need to fly them!

[@jimw2566]

I agree with you that Singapore Airlines has a good reputation but personally I am certainly confused as to why. In-air service is as good as United or Cathay Pacific or other airlines, but in terms of on-ground experiences they are certainly at the back of the pack. Website, telephone support (the Indian call center did not speak adequate English to help the American-based caller and had no information other than up-selling insurance), and especially the website are all lacking. Truly a second rate airline. I can only guess that they pay review sites to bump up their reputation. And I would have to agree with HengryGoh down below; MH Satay is so much better.

[@jakesonaplane_]

I had a really good experience on SQ from JFK-SIN, but didn´t do video in this format. Maybe I can make a short.

[@user-jj3pu5tk6l]

Kak lna danial mok ...airport changi bag hotel ..dekat tidur anak

[@deborahsnyder-puder266]

I agree. Singapore should do better to maintain their reputation.

[@welshknight1456]

Singapore airlines not as good as Qatar.